SOHPRO Computer Management in Ballston Spa

SOHPRO Computer Management image 1SOHPRO Computer Management image 2


Phone: +1 518-490-9098
Opening hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 5

47 Reviews for SOHPRO Computer Management 2023:

Review №1


Dave was a gem to find. My computer became totally unresponsive, and it appeared I had lost all my data. I brought it to Dave who was very professional and reassuring. He kept me posted via text and calls as to the progress he was making. When one solution didn’t work, he kept trying until one did. Without getting too technical, Dave performed magic! Not only is my computer working, all my data was able to be retrieved. Dave and SOHPRO Computer are highly recommended!

Review №2


Dave was amazing. He was honest and very professional. He refused to accept payment even though he spent a lot of time diagnosing my MacBook. He gave me free advice to service laptop but told me I’d be better off investing in something new and proceeded to help me with specs I should look for. He knows his stuff and can help with any PC or Mac issues. Highly recommend.

Review №3


Dave Burton is a true professional. Expert in his field, highly responsive, and provides highly valuable service at a reasonable price. Dave recently worked on an Apple MacBook Pro for us. As we recently upgraded our daughter’s nearly six year old laptop by purchasing a newer model…we asked Dave to evaluate her old laptop. For context - it had gotten her through the last part of her senior year in high school, her entire undergrad, and her first year of grad school. It wasn’t functioning properly, yet we wanted to see if it could be fixed and updated for our personal use. In a timely fashion, Dave immediately diagnosed the problems with the laptop, and ultimately replaced a bad battery and fully managed the installation of a full OS systems upgrade. To have Dave available here in the immediate Saratoga Springs area - we are truly fortunate. Yes, he works out of his home, and “we took the risk” based on reviews we had read. Who needs a storefront? We found Dave to be honest and trustworthy…and “the computer guy” that we all need as that “phone a friend”! Highly recommend. And thank you, Sir!

Review №4


David provided excellent service and made my computer repair much much easier - my CPU fans suddenly stop working and I was ready to have a heart attack when I contacted Dave, but he made it so easy and contact was very quick and helpful that it made something as scary and expensive as computer repair not so bad! Not to mention an extremely reasonable price! If I could give 6 stars, I honestly would.

Review №5


Dave was an absolute pleasure to do business with. My gaming PCs AIO cooling system failed and he was able to replace it with a new one that I had purchased within 24 hours. Not only that, but he did a dust-removal cleaning and has the whole case looking brand new again. He also did some custom configuring on the RGB lighting in the case to show the systems temperatures. Awesome! I will without a doubt be returning for any other computer repair/maintenance needs.

Review №6


I couldnt be more pleased with the service received. David was professional, thorough, friendly, and the turn-around servicing time could not have been better. His communication with me was quick and informative. The pricing was more than fair and the quality of the work product was first-rate. I would definitely recommend SOHPRO to any friends or family. Many thanks!

Review №7


I could not be happier with the services I received. I was hesitant about going to a larger company for computer repairs (i.e. Best Buy) and Im so glad that I found this company through a quick Google search. He evaluated my laptop quickly and was upfront about everything that would fix & optimize it from start to finish. Everything was fairly priced and I will be using Dave for all my future computer needs.

Review №8


I cannot recommend SOHPRO Computer Management highly enough! David Burton is the owner. I first contacted him -- picked him out of the blue -- because my computer crashed. He came to where I live within an hour and fixed the computer, plus showed me many things I didnt know -- a lesson, in fact. So I asked him to return to show me more; no task (including going through a box of wires I had no idea belonged to what!) is too small or big. The lesson was incredibly instructive, and Im not a total novice at computers. Also, he helped me with some reception problems w/my iPhone. David easily tailors his expertise to match his clients needs, personality and level of technical knowledge. He is kind, gentle, intelligent, and an absolute joy to work with. I expected a lot of IT jargon (Ive had others work on my computers), but he explained so many things in plain English that I am now at ease using programs I didnt quite understand before. I am going to ask him back for another lesson and to work on some things we didnt have time for. He also gives seniors a discount. If I could give David Burton and SOHPRO ten stars, I would! (btw: this is first review Ive ever written for any company/product, but feel compelled to do so because Ive never met a better-qualified computer repair person, who also does in-home visits, and is never judgmental about what you may or may not know. ) TEN STARS!!!

Review №9


I contacted SOHPRO with only a week before classes started. There was no way I could use my computer, which was a problem given most of my work this semester would be online. Dave Burton was able to pick up my laptop the same day I called. He kept constant communication throughout the process and was abundantly transparent. Burton was also careful to work within my budget. My laptop was ready in under three days and its in perfect shape! 10/10 cost, quality, and customer service.

Review №10


I had just moved to town with a new computer that didn’t work. Not being tech savvy, I contacted a number of local repair services. Dave’s response was the quickest of any, he was able to accommodate my schedule for drop off/pickup, and he did great quality diagnostics and repair. I had my computer back with a new memory card for a very reasonable price, and the machine performs very well now. Highly recommend Dave and SOHPRO as the solution to your computer issues!