Delivery
Yes
Something Sweet Homemade in Staten Island
Categories
Location on the map
Staten Island, Richmond County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Takeaway
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Highlights
Great dessert
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Coffee
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 718-987-8088
Site: https://somethingsweethomemade.com/
Site: https://somethingsweethomemade.com/
Opening hours
- Monday:11AM–10PM
- Tuesday:11AM–10PM
- Wednesday:11AM–10PM
- Thursday:11AM–10PM
- Friday:11AM–10:30PM
- Saturday:11AM–10:30PM
- Sunday:11AM–9:30PM
Comments (121)
Very good service and cute place but the music played every time i’m in there is very sad and makes the atmosphere sad. Music should be more upbeat and this place would be a 10/10
Very rude customer service! My daughter ordered a thi iced tea which tasted like spoiled bitter tea! Instead of replacing the disguisting drink we were offered to add more sugar to it or pay for a new drink. And we actually were willing to pay for a new one when the girl told us to go to the back of the line!!! What kind of service is that?! Neither I or anyone I know will ever return to this disgrace of a place.. too bad because kids used to love it! There are plenty of ice cream places on staten island!
I love this place so much. It has such an amazing aesthetic thats cozy and vintage. I recomend hanging out with friends here.
I placed a custom ordered ice cream cake about a week ago on their website to be picked up today to celebrate my husbands birthday as well as Fathers day. Nicole messaged me via e-mail asking about the cake details. I replied right back answering her questions then no reply ever since. Fast forward today, I went to the bensonhurst location as its right down my block to be told theres no cake order for me, told me to call this location and ask for Nicole as she handles cake order. I called and apparently shes not there and told me to call back tomorrow, I told the girl on the phone the situation and she said she will leave a message for Nicole and shell call me back. Nicole calls me back to tell me theres no order for me. Im furious.. She asks me if anyone has called me to get my payment information in order to confirm the cake. I said no and hence the cake was not confirmed. So its my fault? No one called nor did they reply to my email. She said they have cakes at the location just not the flavor I want and they can write on it. WHAT IS THE POINT OF ORDERING IN ADVANCED??? I will absolutely not order cakes here anymore and others should not as well as it seems they dont want business.
I love this place ! The drinks and desserts are amazing and the staff are nice. It gets pretty busy and kind of loud at times because there are tons of younger kids that hang out there. It’s not an issue for me because I never stay at eat there. I’ve recommended this place to tons of friends because I love their special drinks and ice cream flavors ! My favorite is their star shaped jelly in the bubble tea. I recommend strawberry green tea !!
They make the best bubble tea. The place is always crowded but there fast and always have plenty of staff. Very popular place
I havent tried the bubble tea yet, but I really like the homemade ice creams. I have tried the green tea ice cream and the banana. I LOVE both of them, its hard to decide which one to get when I go in there. My husband always gets a mocha chip milkshake and my son loves the strawberry. They have many other exotic flavors.The service was fast and the price was decent. I will be back!!!
Worst Customer Service I have ever experienced. Incredibly rude girl on the phone. Grubhub order came missing one of two items ordered. I call the shop, the rude girl from the get go gets defensive and says she put it in herself so the Grubhub driver must have stolen it. Okay fine-so what can be done. She rudely tells me she can’t do anything and to call Grubhub customer service. Though I know how the process works, I was surprised she offered no apologies and acted like I was bothering her by calling. I would expect an establishment to try to help a situation. This establishment chooses to use Grubhub, I know they cannot refund my money, but the lack of any resemblance of sympathy from this rude woman was shocking. When I asked her her name, She even hung up on me. Will not ever patronize this establishment and plan to share this woman’s rudeness with others.
Nice vibe and unique flavors. Try the taro flavor ice cream; you won’t regret it! Perfect for even the most picky eaters.
All of the macarons are good, the bubble tea is delicious too!
The best bubble tea and ice cream shop in Staten Island. ^_^... I was pleasantly surprised with the bubble tea drinks here and the milkshakes are not too shabby either! Ask for a loyalty rewards card, after the fifth purchase, the sixth drink is on the house. They have quite a few options for bubble tea but I always get the milk green tea. Prices range from $3.5-5 for the bubble tea and they also have a few tables and chairs so you can sit and enjoy your cold tea indoors.
The tea is very good but the tapioca tastes old and hard at times, I imagine they store the tapioca so it isn’t always fresh
I love this place! The customer service is great and they can make custom cakes. They have a multitude of ice cream flavors including taro and black sesame. Strawberry milkshakes here are soooooo good! They do milk tea with different toppings too.
Great bubble tea-the icecreams also delicous, some wonderful flavors. Online ordering and then pickup is flawless, I definitely reccomend it if youre in the area!!! Its a nice treat.
I generally steer clear of here during the summer when it gets overwhelmingly busy and they dont really seem to know how to handle it. But when it isnt crushingly busy -- they have great ice cream! They even do rolled ice cream which is a new enough trend to be impressive.
I went into Something Sweet to try their bubble tea for the first time. Knowing they had a 5 dollar credit/debit card minimum, I ordered the large bubble tea. The order came out to 4.98 yet they still wouldnt take my card. I am very surprised since most businesses I know would be flexible in these circumstances especially being that I was 2 cents under. Instead I was told I could buy a brownie and spend more money on something I really didnt want. Luckily, the bubble tea made up for it.
Its an ok spot for bubble tea if you live in Staten Island (especially since there arent that many places in Staten Island that have authentic Asian food and drink). I would prefer to go to Flushing or Chinatown (Lower Manhattan Or Brooklyn Chinatown) for bubble tea, but if you choose the right stuff here, its pretty good. The Thai iced tea is surprisingly way too sweet, considering that the owner is Thai - probably influenced by the local tastes. But the green tea is pretty good.
Only bubble tea shop on the island. Its definitely improved a lot over the years, but the boss/manager I often see treats her workers like dirt. And I was charged $1.50 for what should have been a free bubble tea from my loyalty card filling up. Not worth the travel if your from the north shore, take the ferry, then the R to 8th street station. Theres a Boba guys for the same price, incredible quality.
First off, the girl working there was annoyed she had to help my girlfriend and I after her coworker asked her to because a bunch of us were just standing there. The prices are outrageous.....$15 for 2 ice-cream cones considering it was the poorest excuse of an icecream cone I ever had. $1 extra for a piss drip of sprinkles? Def not coming back. For the girl to be so annoyed she had to help us is a disgrace and For those prices the least you could is have decent service.
Drinks & Desserts are really great !!!Customer service on the other hand is horribleThey never smile or explain if someone asks about the menu .Working with people isn’t easy but if you are learn about customer service a bit.
Everything tastes amazing in this place. I gave 4 stars just because they are a little stingy on the bubbles (tapioca) in the tea compared to other bubble tea places close by in New Jersey and they limit the toppings to 2. Other than that amazing ice cream, amazing tea, amazing macaroons, amazing everything 😊
They have everything you can ask for bubble tea, Ice cream rolls unique flavors. Parking isnt great and it is often busy so you might not find a seat at peak hours.
The best bubble tea Ive tried in Staten Island. Would definitely come back. Wish they would have put more tapioca bubbles. I asked for extra and paid for it but still it seems too little for large cup.
This happened today around 8pmHorrible service. I ordered two bubble tea and a tiramisu shake. One bubble tea lychee black tea extra bubble the other honeydew. The girl gives me the honeydew and a taro and tells me that the order was read back to me. I just got off antibiotics for post anal drip and cant drink milk and basically they wouldnt make it over for me. Then they didnt give me back my points card. I had to ask for it and they give back to me without my added points for the 3 drinks I bought and had to ask for it to be added. Then I tell them I cant drink the drink they made and they just stare at me as I go to pay for a new drink this one girl the same one with the attitude that said to me she read the order to you tells me I can get my drink for free. She charges me 55¢ for the extra bubble and doesnt give me my 5¢ mind you I get its only 5¢ but seeing that I was already annoyed its not cute that she didnt give it to me.Its a shame because Ive been going there for years before they renovated the store and I love the owner. I know if he was there he would have fixed the order for me with no problem. He always loves when I get black tea cause he says I know my tea flavor and can handle my tea.I feel that the workers should be watched me because after this I really dont wanna go back.Specially since it seemed she was making fun of me with her friend that kept coming to talk to her while she was talking with me.Annoying!!
I have seen this place change back and fourth to various businesses mostly ice cream but this one has stuck because i has some pretty damn good ice cream. I was looking for hazelnut ice cream and said let me check it out and look. They did and it was awesome. It has various flavors of ice cream to pick from and the place is very clean.
This place is very trendy. Mostly high school kids hang out here as there literally isnt anything to do on this island. This is not the place to go to to study as it gets very loud. Its great for meeting up with your old high school friends etc etc. The staff is all young people and they are great!
Interesting place in Staten Island. They sell asian specialties like Bubble Tea and asian inspired ice cream flavors as well! Yum. However, came by here for a good cup of smoothie. Their mango smoothie was delicious and certainly milky thick to my liking. Prices might be a bit high for a non-manhattan place, but Ill take it considering the lack of choice in SI.
So my first experience here wasnt stellar. Waited on a decently sized line, ordered 2 scoops of ice cream, 1 passion fruit sorbet and 1 lychee on a cone. The woman assisting me wasnt able to scoop the sorbet into the cone because of its water content - it kept breaking apart. She offers for it to be placed in a cup and I ask if the cone, instead of being thrown out could just be placed on top and she obliges. Im getting rung up, she charges me an extra $.50 for the cone and apologizes, asking if I still want it.... So I just keep the cone and pay the extra. We finally start trying the ice cream, the passion fruit, as expected was mostly water and not really a sorbet, more like an icy. The lychee was delicious but also included a quarter inch chunk of plastic. When I brought this to the managers attention she let me know that it was probably a piece of chipped container - she thanked me for bringing it to her attention and that was it. I hope they swap out those broken containers...
Instagram my spot. The glass bulbs are cute! They also have plastic cup options, which is great if youre a constant customer. You can only have so many of the glass containers. Overall nice spot to catch up while enjoying boba or iced lemonade.
I’ve been to something sweet multiple times and must say they never fail to amaze me. Their starry night concoction is a burst of summer in your mouth. They carry a copious number of different boba that’ll surely keep any picky drinker appeased! Additionally, there ice cream flavors and toppings are varied which is amazing.
2019.09 been here multi times. Still worth it2017.11 Not a bad choice . . . Worth it.
The bubble tea is tasty and good for the price. I come here a few times a month and have never been dissatisfied. Also, there are plenty of flavors to choose from.
Today was 94F out and Instead of going to starbucks was with my toddler waited for 30 min before their opening and I came in at 11 sharp I expect to get my bubble tea right away but no tapioca and I have to wait for more than an hour to have it. what kind of business is that ????? you open at 11am but no tapioca for bubble tea. (-_-)
Been a customer for over 2 years, never had an issue until tonight. The Staff who close at night are very rude, seem to get annoy as soon as you walk in with a group of 4. Absolutely making you feel uncomfortable. Last years staff were absolutely friendly. These 2 new staffs need to be replace.
Great ice cream and staff. Patient, we had alot of undecided people with us and we got free samples to help everyone decide. Lots of different, homemade flavors.
I ordered drinks there,,also work as dasher sometimes, that guy worksthere is very rude to dasher, like they not even their customers
Lots of different flavors. My favorite was black sesame. They also have a milk tea flavor ice cream which was interesting. They have bubble tea here also and macaroons.
My wife and i went there for the first time a few days ago. Ice cream was perfect. Wife had milk tea, i had the chocolate. We went back yesterday but we got there to late it was closed.
Don’t recommend the bubble tea. It’s extremely sweet and packed with more sugar than it needs to be. Otherwise they have good ice cream
Just luv this place it gives a rlly good vibe
This place honestly has the best bubble tea and macaroons on the island.
Delicious ice cream. Ive only tried chocolate and strawberry so farNot crazy about their desserts...
All their sweet treats are amazing. They have this punch card for when you purchase 5 or 6 bubble teas you get 1 for free
I love the bubble tea, but now the cookies have gone from 50 to 65 cents. 2 were a dollar, now its $1.30. Inconvenience...
Worst customer service ever took them 20 minutes to complete a simple doordash order that was supposed to be made already
One of my favorite ice cream places to visit every once in awhile. I really enjoy their milkshakes
Yummy! Good variety of icecream, drinks, bubble tea.
The bakery is relaxed and calm, while the macarons are top notch and the bubble tea is now one of my favorite drinks
The service is terrible, I got ice cream and I wanted to pay with card and I met there $5 minimum and there card machine was down so they should have made that known, and then they went on to tell me to write down my card info, I said no because that’s ridiculous I’m not giving out my card info, and then they made me wait 40 mins for there manager, and then they spent another 10 mins figuring out how to charge me through there phone, and they didn’t even offer a discount or apologize for the inconvenience.
Dont buy too many macaroons. Theyre mostly stale. Or rather buy them and buy many so that there will be fresh ones next time i come in.
So awesome and so yummy! Great staff and nice environment, you can chill and hang out, while sipping or eating.
I had a taro bubble tea that was a bit too mild but the place overall had a nice atmosphere.
Amazing bubble tea and great atmosphere. A perfect place to sitdown and catchup with friends or a sweet date!
Love the bubble tea
The food and drinks are good. it’s just the people can be a little rude
They have great shakes here, good for a quick bite. Their waffles are also pretty quality
Had the Bubble Tea.. It was pretty good. They have ice-cream and cake and other stuff.
Been here countless times. Staff is super friendly and everything is delicious. Can’t go wrong
I love coming here for ice cream even if they aint got no soft serve chocolate FRIRND!
Banging bubble tea, I recommend taro milk tea or honey dew milk tea, very nice staff 👌🍵
My favorite is pomegranate and strawberry with tapioca balls lml love it
Hate it there’s no more tai rolled up ice cream don’t go to this place too expensive great that it’s closing
Wonderful chocolate covered orange strips and extremely friendly and engaging chocolatier!
Best ice cream and milkshakes. Love the vintage theme too
Really good icecream and bubble tea. Good service.
Let’s just say, this is the spot for dessert. Worth the travel
One of the highlights of New Dorp Lane. Great ice cream and bubble tea
Drinks are good, but too expensive and too long waiting
Always a great place to end the night for delectable desserts!
The best cookies n cream milkshakes on staten island
Great ice cream, with several eclectic flavors.
A little pricey but theres tons of variety to the sweets and drinks
Very good drinks and ice cream!
Best place stop complaining about prices if you like it stop bitching
Great place for milkshakes and bubble tea
They did not know how to make a ice cream soda.
Try their coconut ice cream and taro
Diffrents and new flavor from green tea to seaweed!!
It was clean and nice environment, but pricey.
Absolutely love the bubble tea here
Taro ice cream never had it in ice cream really good try it
The ice cream is really good !
Best bubble tea on the island.
Yummm mie
The girls at the counter were lovely!
They gave me a lightbulb for a cup.
I love there bubble tea
Best ice cream on the Island
Great Ice Cream and service.
Love it!!!! Miss it a lot. Absolutely DELICIOUS!!!!!!!!!!!!! :) >
Very good dessert
Bubble tea was just OK.
Love the bubble tea
Good but pricy.
Another best place to eat at
This place is very clean and professional
Pricy.
Try the bubble tea!
Great ice cream.
AMAZING BUBBLE TEA!!!!
Great ice cream
Amazing work!
Friendly
Good ice tea
Good icecream
Cozy place.
Terrible ice cream
Always great
Cute little place
Everyone has the same taste.
Cervice is good
Total reviews rating 4.2
121 Reviews for Something Sweet Homemade 2023:
Review №1
2021-08-21This place is awesome! Yes some of you will say , Hey AU, you always rate ice cream places with 5 stars, no one cares what you think! In which my response will be well, youre still reading this arent ya?! *runs away while devouring ice cream*. Back to something sweet, place is super clean, vibe is super friendly and chill, and the ice cream is not the generic tubs you find at other places, flavors (see photos) felt fresh and the staff there were so friendly and patient! Got ice cream and bubble tea. If you unfortunately live in Staten island, def go to this place :)!. The photos speak for themselves! And before I go. Let me leave you with this one tidbit... for those of you who love rum raisin or red bean.... you have no soul.
Review №2
2021-12-31I order from Something Sweet quiet often and normally never have a problem with them. I always check off “contact-free delivery.” This time the driver left my drinks on the top step going to my front door. How am I supposed to grab my order without spilling it? Does someone really not know you can’t put drinks on the top step of where a door opens? I wasn’t able to grab my drinks and they spilled all over my steps. Ridiculous. To top it off, the order was made incorrectly. Won’t be ordering again.
Review №3
2022-05-27Cute little Bubble Tea and ice cream shop on New Dorp Lane. They have all types of teas, ice creams and desserts. Great place to check out if your looking for a sweet treat.
Review №4
2022-05-10I love this place. There boba is amazing and always has the perfect amount of sweetness. Inside the inside is usually clean and they have good amount of seats. They have bubble tea, ice cream and many other yummy treats. I would recommend.
Review №5
2022-07-152nd time in a raw ordered drinks and dessert through Doordash and received only dessert. I would assume it’s a technical issue, but my full order was clearly printed on the receipt. Not gonna order again.
Review №6
2016-08-21Love the bubble tea and fresh fruit shakes. Its a bit overpriced but they do have a bubble tea loyalty card where you buy 5 or 6 and get one free. Youll find a lot of high school kids there after school and on weekends/school breaks.
Review №7
2022-01-19Do not be fooled by the negative reviews. I have been coming here for almost fifteen years. The world may grow up around this place, but this place stays the same and consistent with its exceptional products. A landmark of a business that anyone on Staten Island should certainly check out. Best homemade desserts around! The oolong milk tea, taro bubble tea, cheesecake, pecan tart and rose macarons are my personal favorite items from here. Absolutely worth the trip!
Review №8
2021-04-30I visited today for the first time. Usually i get my bubble tea from a store right in front of this store in New Dorp Plaza. I tried the milk bubble tea Nutella. It tastes good but the bubble tea have different flavor from the one i used to. It was so sweet and cold. The place was crowded with customers ordering and customers seated for an ice cream or bubble tea or cake. I think it is really good place to have some sweets and to spend some times there with your young kids. If you are in the Island, go try it and give small local businesses a hand. Great job 👏👍👌🙌
Review №9
2021-12-09Wide variety of SweeT stuff, hence the name. Bubbles here are good. I like jasmine milk tea with bubbles. Cute interior as well.They have ice cream, milkshakes, and macarons.I like their macarons and have never tried their milkshakes or ice cream. But the inside is spacious, staff is friendly.
Review №10
2021-09-15Giving three stars because my taro milk tea was good, but the man who was there was actually incredibly rude. I feel like every time I come here after 8 pm the man who I saw working tonight is always just so rude. For such a known place they should be a little more on top of customer service