Kerbside pickup
Yes
South Shore Bicycle and Fitness in Hewlett
Categories
Location on the map
Hewlett, Nassau County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Activities
Bicycle hire
Yes
Amenities
Wi-Fi
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 516-374-0606
Opening hours
- Monday:10AM–2PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–5PM
- Saturday:Closed
- Sunday:10AM–4PM
Comments (35)
Overpriced and terrible service in fact the worse to place to buy bicycle during this certain period of time considering they barely have any bikes to sell at all
Sooo.. After crashing and flipping over the handlebars of my old bike..I needed a new one.. Walked in... Place was jammed packed... Even though they were super busy I got personal assistance.. They set me up with a Manhattan.. I joked it seemed a little feminine for me.. Let me tell you guys..I rode it this morning..14 miles and it was like riding a luxury SUV.. Stop by you wont be disappointed.. They fix everything too.. The repair section was fixing bikes like 3 every half hour.. Dont be frustrated with the wait.. You will be taken care of.. Prices are good also..
Had an amazing experience. Justin was so nice and personable. I chose a bike with him, he helped me add accessories, and the turnaround time was fantastic. He remembered me when I came in and got me my back ASAP. The bike selection is great. They get a few in every day and they sell out in the same day so get there quick. You can also ask Justin to order one of the ones that are not in store but ordered to be in the next day or two.Highly recommended!
What I was immediately disappointed with , was I forgot the previous bike shop had moved to Lynbrook....These guys at South Shore told me the previous owner wasnt in the business anymore. Im sorry guys...If they would have been honest I might have entertained the idea of doing business. Sorry guys show some integrity!
Since most fun places are closed and most of my DJ gigs are outdoors and in parks this summer I decided to purchase a bike. I have no intentions on becoming an expert speed racer, I just wanted something to stroll around the parks with every now and then. lol. After searching all over the city for a bike suitable for someone my height (65), I finally came across a bicycle shop that was able to help me out. Big Thanks to the staff at South Shore Bicycle and Fitness for not only giving me a few options to choose from, but being patient and letting me take the bikes on a test ride before choosing. They also made all the necessary adjustments for me to make it a good fit. Keep up the great work and the awesome customer service.
Great place!! Great bikes! Justin is a Great guy as is the rest of the staff!!! Highly recommend#!
Justin went out his way to get the bikes I wanted at a discount price after having had a misunderstanding several weeks ago. He also installed a rack on my SUV and added two bars (to mount two Electra Townies) at no extra charge. I am as satisfied as I can be. He certainly deserves 5 starts plus!
Rude wasn’t greeted at all stood there for 8 minutes without anyone asking did I need help... Bad Service!!!!!
Let me start by saying that I never have given a bad survey in my entire life but my 16 year old son took his bike in for repairs and was quoted $84 for a tune up.When he went in to pick it up they told him the total charge was $144. He was flustered by what occurred and paid them and left.This morning I called the owner and asked for a explanation why the charge was $60 more the originally quoted I was told that the bike had 2 flats and that they repaired them. I asked why they would do any additional repairs without first getting our consent and why the 2 flats were not included in the original repair he then told me to bring back the bike and he would flatten the tires and give me a refundI was shocked by his response
Went to fox bike. They told me ut will be ready in one week. Went a week later, told me is not ready yet. It will be ready in an hour. Went back anhour and a half latet, told me that i need 2 nre tires, but it wad too late, so it would be ready next morning. Next morning it wasn’t ready, needed 5 more minutes. 30 min later it still wasnt ready. Owner super rude. Finally bike eas ready. Looking for another place that fixes bikes
Great experience great customer service
They charge $5 to fill your tire with air even after purchasing a product. Do not let your children be subject to such preditory practices. Save your money and buy your tubes elsewhere because this is not the mom and pop you imagined supporting.
Very good place get u in n out
I would give South Shore Bicycle 10 stars if I could. I live in Ct. and was visiting Long Island when a gear I recently had fixed in Ct for $65.00 broke. I was going to wait until I returned to CT. to have them fix it a third time when the second cable snapped. South Shore fixed both cables and my odometer for a third of the price I payed in Connecticut and they did an amazing job and they are extremely nice and really care about the customer.
If it was possible I would have given no stars at all.I used Justins (owner of South Shore Bicycle and Fitness) services to move a treadmill.After Justin and I had a verbal agreement the move will include no stairs, I was surprised the movers disagreed to move the treadmill beyond the garage into the house (where there is not a single stair).When I tried contacting Justin to figure out the source of this misunderstanding (I even offering his movers who talked to him I would pay extra to finish the job appropriately), during my 2 min conversation with Justin, I was shocked with his rude response which included *swearing* and *threatening* taking away the treadmill.While Justin had so many ways to solve this situation, he chose to take the low route.I am extremely disappointed and regretful for using his service.
Good with bike and fix bike
Super friendly service
The best service
Had a nice experience
Excellent customer service
Great service 👍
Great service
Bad servicie
Nice
The service is very good I recommend it
Total reviews rating 4.2
35 Reviews for South Shore Bicycle and Fitness 2023:
Review №1
2022-06-19Vey skilled and experienced bike mechanics. They work hard on the holiday weekends when you need them most. These guys remind me of the mechanics at the high end shops in NYC. (Sids, Toga, Bicycle Renaissance etc...). Justin is not only hidden treasure of knowledge & expertise but is also arguably the most pleasant shop owner in the entire area...
Review №2
2021-10-07I have to say genuinely and honestly……one of THE BEST customer service experience I’ve ever encountered. Justin was extremely patient and accommodating when I was hesitant with my purchase. He assured me he’s an honest guy and stands by his word and he truly is. The girls who took my order by phone were extremely courteous and patient as well. I would highly highly recommend purchasing any fitness equipment from here. I purchased a treadmill and when I received it, they delivered and put it together and weren’t messy either. They did a great job and the prices were extremely fair and definitely less than their actual worth! Monster machines! Thank you Justin and his team for being patient with all my shenanigans and going out of the way just to provide customer satisfaction. I will be recommending your place here on and will be making more future purchases.
Review №3
2021-12-04Alex is the BEST, I brought in my Breezer Uptown 8 bicycle that was damaged by Hurricane Sandy 9 years ago and they were able to get 7 of my 8 speeds working. Alex mentioned giving it time that they 8th gear would return and sure enough it has. I will say it was a bit more pricey then their competitors but it was well worth it. They were able to resurrect a rusted out salt rotted bicycle sitting for 9 years and get it back up and running in its original condition. If you go to this shop mention this post and maybe their will give you a 10% discount. It doesnt hurt to ask and I recommend this shop to all my friends now, Good Luck!!!
Review №4
2021-04-04Im OBSESSED with my new bike!!! This store has amazing customer service from start to finish. They have soo many options to choose from and make sure you get exactly what you want and need in your bike. If your looking for a new bike shop, look no further, you will not regret the kindness, helpfulness and expertise of the staff in this bike shop. I will be coming back here for all my biking needs!!!!! ⭐⭐⭐⭐⭐
Review №5
2021-05-31Very very special people. Husband and son had an amazing experience there today. They helped so much with my son and his need for a new bike! Would definitely go back and will recommend to all my friends.
Review №6
2022-03-28Great service. Weve usd them for years. Nice new store
Review №7
2021-04-30Really nice guys. Came in for advice, were professional and knowledgeable. Absolutely amazing bicycle shop.
Review №8
2021-04-20Amazing service. I had an unfortunate accident and immediately brought my bike to South Shore to assess it. Justin was attentive and assisting from the moment he saw me. They thoroughly inspected my frame for any damage and then were able to have my bike back to me by the end of the day - good as new. I will be coming back for my bike needs from now on.
Review №9
2020-09-27Great shop to deal with. I called mid-week looking for a particular model and spoke to Maria. She followed up with me the next day to confirm they had it in-stock. I wasn’t able to make it in until the weekend, and luckily they still had it when I went there... it was even still boxed from shipping. She was a pleasure to deal with, and they assembled it for me in an hour while I waited. I watched her and the rest of the staff help incoming customers quickly and efficiently. I couldn’t be happier to deal with a small business that follows up with their customer contacts via phone, and then provides great service in-person. It’s a crazy time in the bike industry right now, and I was very pleased with how they helped a new guy getting into the sport. Thanks again- I will be back.
Review №10
2020-05-23I had an amazing experience with this bike shop. I bought 4 bikes. They have a good selection of bicycles. Justin and stuff are great. They made me feel comfortable with my purchases. Gave me personal service. When I called other store they told me 2 weeks to buy a bike and three weeks to get a repair. Here immediate gratification!!! Very cool!!!!