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Phone: +1 718-218-8201
Site: http://www.southsideguitars.com/
Opening hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:12AM–6PM
  • Sunday:Closed
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Total reviews rating 4.3

57 Reviews for Southside Guitars 2023:

Review №1

2022-02-16

Really good people at Southside Guitars! I have done business with them several times over the years buying both guitars and basses from them. This most recent transaction resulted in my not being happy with the bass and there were zero issues returning it and they promptly did the return on my credit card, no questions asked. That gives me confidence that they are there for you even when you arent happy and that they take care of you no matter what the circumstances are. They are the utmost professionals and I cant say thank you enough. Class all the way!5 Stars!

Review №2

2022-03-09

Had an underwhelming experience with this store. They were by appointment only (understandable), and explained to me that I had to specify which guitars I wanted to try out, so that they could set them up beforehand (also understandable, and a nice gesture). When I got there, though, the three guitars that I had picked up were very obviously not set up — absolutely not in tune and the pickups were buzzing on two of the guitars. When I asked why that was the case, they told me that it was fixable through a setup — indicating further that nothing was done to the guitars in quite some time. By the time I came to the third guitar, the tuning was so off (by an octave) that I couldn’t bother to tune it, and after asking a couple of technical questions on the guitars (wood type, finish etc.) — none of which I could get satisfactory answers to — I respectfully walked out. Having biked from Manhattan, I didn’t want my trip to this awfully gentrified part of town to be a complete waste, so I dropped by Main Drag Music, by far a better store.

Review №3

2021-12-22

This store is my favorite in Brooklyn. The staff has always been helpful and nice and their gear is amazing. I played some incredible vintage guitars here. One thing I noticed is that all instruments are setup perfectly, which makes me think their tech is also very good. Recommended.

Review №4

2022-02-19

I dont have any idea what THEY are talking about. I do not have two young children and I was calm & ready to do business on this day. Here is my experience at this store & my review:Ive been in the music biz on all coasts & nationwide for over 4 decades; showed, shopped & worked in every city, and know guitar & gear as well as anyone. I asked to see two specific guitars, makes & models & a very nice, attentive young lady was happy to search inventory & retrieve items. She was on her laptop working on it when another (sales/mgr/owner?) guy & tech dude came from the back, threatened me & my bandmates, demanded we leave in profanity laced epithets. Shocked, I told the young lady I intended to pay cash & money was no object. The guy behind the counter was shaking & angrily demanded we leave yet again. The lady & another employee who was assisting her appeared nervous all of a sudden & looked at me like Dont ask... and shrugged. I assumed the angry guy was their boss & they were used to this volatile behaviour from him, so we rolled out. We were fully masked, vaccinated (not requested), professional & friendly, and prepared to purchase guitars & perhaps additional equipment & accessories. Never have I been treated like this EVER. Especially in a music instrument store where my experiences are generally chill, if not fun. The angry owner/mgr guy appeared to either be keyed up, aggitated or stressed out by something else going on. The two employees who were helpful & happy to help seemed to have their hands tied & unable to continue their service for us by the agitated owner guy, so it was no bad on them whatsoever. The tech guy who came out of the back threatened us with physical violence. I have no idea what their problem was, it happened very fast & I can only assume it was a case of mistaken identity or prejudice. Or something else, perhaps illegal or dangerous happening on the premises. I only post this review as buyer beware of such service indiscretions, for we were not even allowed to LOOK at the merchandise we were interested in purchasing. From what I did see, there were some decent pieces within view. We will be passing next time we are in the area if we see either of those volatile characters present. Im sorry to the nice, attentive employees that stood to make a considerable commission, if not a healthy tip, and referrals...as well as concert tickets. I encourage you both to seek employment elsewhere.

Review №5

2017-05-27

I called Earnest ahead of time about selling my Fender Banjo 54 and he was super nice. When I showed up, he had such a high level of customer service and super nice. This was refreshing after just coming back from Main Drag where they had attitudes and werent nearly as nice. Cant wait to come back and do more business with them, they are the best!

Review №6

2018-12-16

Great selection of vintage instruments and amps. Super helpful staff. Looking forward to visiting again on our next trip to NYC.

Review №7

2022-04-29

Really nice staff and great selection. Buying and selling guitars here is super easy and very fair and transparent pricing.

Review №8

2022-04-17

Very friendly and reasonable stuff, good choice of vintage guitars. Make sure you book an appointment by emailing or calling them.

Review №9

2020-10-30

Big shoutout to Southside Guitars: I recently acquired a rare vintage Fender bass guitar from them. It was a demanding transatlantic export because of the fingerboard wood CITES declaration and the tensed global shipping situation.But Lo! and behold, not only was the communication flawless and transparent. The documentation (cites) was perfect, the shipment arrived fast and was very carefully packed. Every detail of the deal was exactly as described and promised.Last but not least the instrument sounds overwhelmingly great!A warm thank you to Sam, Luigi and all the great people at Southside Guitars!

Review №10

2018-12-17

The best guitar store Ive ever been to. They have a great selection of vintage gear, and the staff is super friendly and helpful. Theyre neither pushy nor condescending, which unfortunately is not the case at most guitar shops, in my experience.