Spacious Skies Campgrounds - Woodland Hills in Austerlitz

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Total reviews rating 4

83 Reviews for Spacious Skies Campgrounds - Woodland Hills 2023:

Review №1

2022-06-13

We are seasonal at Woodland Hills, and I am so excited for the upgrades that are happening right now and the ones that are about to happen. This campground is so pretty it has a lovely pond the staff is wonderful and hard-working. It’s so close to so many beautiful places in New York and Massachusetts. The upgrade of the water was a big plus. It’s quiet at night and it’s in a beautiful wooded area. It’s not your typical field with one camper after the other most of the sites are private. Looking forward to the new office building and the new pool. Keep up the good work…

Review №2

2022-06-08

HiVery nice camp grounds, friendly people, things for the kids well stocked store at reasonable prices. swimming, paddle boats and a cool bouncy pillow for the kids, and movies outside at night with free pop corn. Close to ice cream store for the kids supplys, restaurants and fuel. The sites are roomy and easy to back into.Stayed this last week end and had a ball.Jim Y.

Review №3

2022-06-07

I have been here when it was owned by Woodland Hills and had an awesome time. The people running it were friendly and very helpful if something was broken or if you had a question about anything they were helpful and friendly. They had activities for the kids every weekend a very friendly and family oriented.NOW my experience with the new management Her name is Melody, was less than welcoming or friendly . I pulled in and all the playgrounds for the kids are gone no activities at all broken water spikets. All of the seasonal were moved after they already paid for the spots they were in and they were told if they didn’t like it they could leave with no refund. 3600 dollars when it was 2400 for the season with less to do. Also can’t take garbage to dumpster because it’s overflowing. Warning do not go to the office for any Questions because you will get screamed at and threatened that you will be told to hook up and leave by the manager Melody.When I left I rode around to look at the other sites the only place there were campers were the seasonal section and that’s only because they already paid and I talked to at least 4 other campers that said they will not be back next year. But the other parts looked like a ghost town . When it was owed by Woodland Hills and not a corporation was so much better. I will be contacting the corporate office but probably won’t get anywhere so if you want a nice and friendly family welcoming camping experience At a reasonable price I suggest you go elsewhere.If you go on Facebook and comment on their posts they take them down if they don’t like what is said and stop you from being able to comment any more.

Review №4

2022-05-30

Been here last year when it was owned by old owners and was very pleased with everything and was excited to come back this year. Just visited for the long weekend with our kids and wasnt to happy with all the changes. Last year they had bands on the weekends, bingo and activities for the kids. Just a heads up no more bingo or bands coming back but outside activities will start after school ends. No playgrounds yet but will be in soon they said. Idk why they will be putting in a pool even tho the pound is there. They have a jump pillow. Wifi is not working at this moment and service sucks here. Some sites are not working for electrical so have to plug in other sites witch cause confusion. Grass by the sites and where you walk on trails were super tall and not fun with our dog. Heads up only B section is now seasonal so can reserve most other sites that you want BUT website sucks to reserve so call ! They do make you pay extra to make sure you get the site you want and locks it. We might try this place 1 more time.

Review №5

2022-06-09

2nd year as a seasonal camper. Last year old owners this year Spacious Skys. To say we are disappointed is an understatement. They closed a perfectly good rec hall, took down both play grounds prior to the new ones being there. No more weekend activities for kids, no more bands, took out the horseshoe pits, and put in a jump pillow they will not open weekly for the kids, only on the 4 holidays. We have two young children and this is a nightmare for them. Also raised rates and took away all amenities. Right now Spacious Skys is in breach of the contract we signed last year and debating whether to take further action. The contract I signed ensured we would see the value in the upgrades for the 2022 season so we decided to pay the 1200 more that asked for the season and got scammed. I would like the owners to contact me personally to discuss because the management is nothing but uneducated know nothing type of people. We were also told by management that its not theyre responsibility to entertain our kids. This is exactly what should be done as well as the adults. I dont know where they come from but should check into all of the other campgrounds around. They ALL offer activities and amenities what else are you paying for. I have had to mow, weed whack, and leaf blow my own site. There are dead tree branches ready fall and injury someone. If you dont offer any amenities or grounds keeping why are we paying 50% more? WE WOULD HAVE NEVER STAYED WITHOUT Amenities! Extremely dissatisfied and would like a phone call from the owners not the management!

Review №6

2022-06-03

After many years of camping here as a kid and an adult, I was very disappointed. No wifi, no service, no rec hall, no playground, jumping pillow wasnt open yet. Rained half the weekend so the pond wasnt really an option, and thats the only thing they have left to offer. They no longer do any entertainment. Bathrooms are disgusting. Considering the prices are so unreasonable, you would think they would actually offer something for the kids to do.

Review №7

2022-06-02

Worst campground we have been to in a long time. We decided to check out Spacious Skies for Memorial Day weekend and ended up disappointed. The problems started as soon as we arrived with our friends who were also staying at a nearby site. The site’s hookups didn’t work and the employees seemed flummoxed when asked where exactly they were supposed to park their camper. They ended up using electric from another site and never were able to use the sewer connection. Someone was supposed to come back to fix it the next day but never showed.The grass wasn’t cut and it rained on and off throughout the weekend so if you had to use any of the facilities, including the bathroom, your feet would be soaked. The water from the hookups and in the bathroom was brown and full of sediment. The shower stalls were the smallest I’ve seen and the shower heads have to be from the 70’s with the mineral buildup to prove it, the water sprays in every direction making for an unpleasant experience. The Wi-Fi never worked and we were told by office staff “it was because of the storm”. This same staff was so rude and unprofessional we avoided the office at all costs. Lastly, the website map advertised 2 playgrounds so you can imagine the disappointment when we realized they both were removed for construction. The whole operation seemed ill prepared with a focus on getting the $ and not pleasing the guests. The prices in the store were outrageous. We won’t be back.

Review №8

2022-07-03

We do a lot of traveling and we will make sure we steer clear of this campground…outrageous prices (2 nights for $180+tax)….we questioned the price…yes, that much because it was a holiday…we don’t mind paying that if the place is decent and well kept…..both bathhouses were so dirty, overrun with cobwebs…just plain gross…(couldn’t bring ourselves to use them)….the sites in section c were almost next to impossible to back into…and to dump at your site, you would need a pump to pump your sewage uphill as the pipe is off the ground about a foot….Wi-Fi is next to none…forget about any tv…no pool as said on their campground paper….(just a pond)….signed up for paint day, went up at 10 am, only to see it was changed to the next day…(we were leaving the next day)…we went on a bike ride, came back, and people were painting…wtheck??? Then they made an announcement 2 hours later they were painting….this place needs a lot of renovations and owners who care…. Can’t say you weren’t forewarned if you decide to stay at this campground….only pleasant thing there was talking to a very nice employee named Mary!!!

Review №9

2022-05-31

Fun weekend, kids played at the pond and did a lot of fishing. Looking forward to another visit and to see what the new manager has for upgrades to the facility.

Review №10

2022-06-26

Best hidden secret in the eastern part of New York State, next to the Massachusetts border. Friendly people, beautiful sites and family fun !!