Delivery
Yes
Spears Auto Services in Binghamton
Categories
Location on the map
Binghamton, Broome County, New York, US
Service options
In-store shopping
Yes
Phone: +1 607-797-5553
Site: https://www.jimspearsautosales.com/
Site: https://www.jimspearsautosales.com/
Opening hours
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–3PM
- Sunday:Closed
Comments (56)
Bought a truck from them had issues they resolved one and the other has not been addressed. Was told I would recieve a phone call in about 2 to 3 weeks to get the repair done hum no call yet and its been almost 4 months. I run a service garage and this is not how you have relations with a consumer. Good thing is I have it in writing that the repairs will be made by them and have now turned it over to my lawyer to review. Not the guy to do this but enough is enough i just want my truck fixed like promised. Sometimes you just got to do things that you dont want to but when you take my money with a smile you should hold up your end with a smile.
I took my car there for a photo inspection for my insurance company and when I walked in no one even acknowledged that I was there. The lady that I spoke to when I walked I didn’t even say anything to me just set on her phone but then when she opened her mouth she was nothing but completely rude. I was nothing but nice to them. On top of that they were also talking bad about past employees to another customer that was waiting. The whole time I was there they were very unprofessional and I was very disappointed with the service. Never will I go back.
I stored a complete store in his warehouse before it burned it down. HUH!all fixtures were taking plus thousands of dollars worth of goods. I was told one price for storage and was charged much greater, wound up with court for which he knew i WOULDNT WIN.I didnt! this guy got away with taking my stuff and other people stuff.170, k worth.this company is no good and said to me what stuff I don,t have anything of yours. the man is bad.
The last interaction that i had with the dealership was for a car co inspection that my insurance company said could do it. When i arrived the sign says open and the door was locked. I waited a few minutes when a gentleman pulled up and said that he would be right back. When the guy arrived I looked right at him he let the other guy in as i was walking up and locked me out.Dont waste your time with the scum. The dealership parking lot is crowded and hard to get in and out with no clear direction.
Happened by SPEARS lot and eyed the exact car we were looking for. Jim and Debbie bent over backwards to work with us to get that car at our convenience- ASAP. The price was fair and the car has lived up to all we expected. Its been a year since then and one of the best used car buying experiences weve ever had! It even beat the first time I bought from them...over 25 years ago! Now, Im in the market for yet another vehicle and know The SPEARS wont do me wrong, and thats more than can be said for most other used dealers in this area. Mark my words- SPEARS is a man that is worthy of being trusted. He was 100% up front with us and over the year weve had the car, weve had zero, nada, no, issues with it and feel it was, and still is, a bargain! Thanks, Jim & Debbie. Youre a credit to your profession!
Went to look at several cars that we found online. The cars we viewed and test drove were all in the same condition as they were represented online and he offered us a good deal when we considered making a purchase. I was very pleased with our interaction. Thanks Jim
Went here to do an insurance photo inspection.I called before going and it was really quick and easy. I cant say anything about buying or renting a car from here, but doing the inspection was painless.
Nice guy. Nice cars.All you carpo photo inspection customers remember its free and be patient. I dont think he likes impatient people.
The best chinese food in town. Great selection, wonderful customer service. And fast service. People just go and trying and said Juan said here is the best.
I was wondering why they only received 2 stars, the service is horrible ! They should have zero stars! The lady who did our photo inspection had a very bad attitude, it was like she couldn’t be bothered. I waited outside for more than a hour to have our car serviced, no apology for opening LATE. I hope I NEVER have to do business in this place again.
Went there for an auto insurance inspection. Very unprofessional staff, made it seem like we were inconveniencing them. Absolutely no customer service. Definitely notifying my carrier.
Slimeball sold me a car with a cracked exhaust manifold and front wheel bearings were shot. Car drove fine for 50 miles then I had nothing but problems with it. It was my first car, and we made that clear to the owner, so keep that in mind if you buy here-The guy will sell an unsafe vehicle to inexperienced drivers. The freakin breaklines blew out going down smith hill!-within a month of buying it, luckily I had my arents in the car at the time.
We have always stopped here when looking to vehicles...he gets some pretty cool cars here
Not the friendliest, but theyre the only Carco photo inspection location around and they do that efficiently enough. Given that, Id probably give them a 3.5 if I could.
Absolutely loved dealing with Debbie and Jim great people up front and honest willing to work with people would definitely recommend to others
This guy is a thief, he sells lemon cars! Junk cars, do not buy any cars from him. We lost so much money from a bmw we bought from him, also purchased warranty from him but he would always lie and never work on the car when something needed to be fixed!
Excellent customer service his wife is beautiful. Mr. Spear your a very very lucky man!!!!Thumbs up to a hard working pretty lady. Thanks for the hospitality.
I rented a Budget moving truck from this place. I went to pick it up first thing on a Saturday morning and the guy didnt show up for over an hour. Very disrespectful in so many ways. Stay far away from this place!
Price was good service was not so good. 3 months and still waiting for recall repairs on car we bought. It’s a safety issue too.
I went here to have my car inspected for insurance purposes. It was a big difficult to find someone and get going but they got it done quickly with no appointment and it was fairly painless, all said and done.
Amazing car, amazing service. Jim and Deb were superb! A fast and easy car buying experience. I highly recommend it
I was promised a vehicle from them multiple times before we drove the 2 hours down there and then when we got there someone else was driving that vehicle and they gave it to them instead and then lied to us saying it was a “first come first serve situation”.
Couldnt help us with our needs... Like every other car dealer sold us on the guarantee he could move water to get us in a car.. Good thing Im atheist..
The experience here was amazing! I definitely recommend, efficient, professional, and really nice!
Horrible customer service. The lady made me wait 20 minutes while she talked about drinking to some guy and didn’t even acknowledge I came in. Then when she finally addressed me she gave me an attitude because she was “too busy” and told me I would need to wait longer.
The sale rep she was great helping me.She has that motherly touch thanks ma lol
Terrible customer service, both on the phone and in person. I definitely will not give my business to a place with staff like that.
Pleased with my handicap van and with the extra effort they made to meet my price needs and vehicle extras.
The person I talked to was outstanding and very helpful yeahhhhh
Bought a car they said they would fix some Body work on the car its been two months and I havent heard a word
Once they got the money they dont do nothing for you. If I could give less than 1 star I would
Make sure you call before you go. Quick process for insurance Inspection.
Its okay
If I could give a negative star, I would. They arent even open at the time they say on the website or the door.
Jim and his staff do a nice job.
Small tiny office. Entrance to car rental is on the side of the building. Friendly staff.
Was A GREAT experience would recommend to friends
Bad dealerr-car broke down took it for repair drove it away on the highway.. cought fire
Didnt do business with them never seem to have the time for me
This place is so RUDE!!!!!!!!!!!!! Would never go back to these people. would not have even given 1 star but had to.
They go on lunch at the same time, that just looks bad
I had a great experience.
Good deal.
Great service.
Great service
Over priced
Total reviews rating 3.1
56 Reviews for Spears Auto Services 2023:
Review №1
2022-08-01This dealership has an incredible selection! Plus.. I was having a harder time getting financed and the lovely Debbie got me approved and into the car I WANTED. I am so grateful! The only reason I give a 4 star is because I feel that as a car dealership, you should be making sure the vehicle being sold is fully ready to go top to bottom and the gas tank was on a quarter tank. But that perhaps is just preference. Also.. I live 4 hours away; Debbie made it so everything besides signing documents was done. I maybe spent 30 minutes at the dealership. Easy... Peasy! This is definitely my go to dealership. THANK YOU!
Review №2
2022-06-09Posting a one star review because that’s the lowest possible rating I can give. Purchased a vehicle from this dealership 6 months ago and it has already needed a new fuel pump, battery, computer board, head gasket, rotors, fuel level sensor…and to top it all off…a brand new engine. I was also surprised to see that the coolant hose was “repaired” by pouring a cheap liquid sealant down into the tank instead of replacing it like an honest mechanic would. We made the mistake of not reading reviews prior to purchasing a vehicle from this dealership. They have been known to sell LEMON VEHICLES to their clients. The vehicle we purchased not even half a year ago was an absolute LEMON. If you value your hard earned money in any way, DO NOT BUY A VEHICLE FROM THIS PLACE! It’s more like a glorified junkyard than a car dealership.
Review №3
2021-09-03First time experience with Spears and after leaving there, I was totally convinced that this is the best place for a car rental by far...I will be going back to talk with Jim about a vehicle purchase..everyone who came in or called was given top shelf service. Debbie was the most sincere and friendly person and made sure I was completely satisfied before I left
Review №4
2021-08-25The owner, himself, had me in tears!! What a guy!! I went to do my car photos for insurance and he told me to come back tomorrow between certain times which I had no problem doing. I came back and he was just awful yelling and telling me he doesnt do them anymore!!??!! And he didnt stop there, he added how it wasnt his problem and oh well. It was extremely unprofessional, rude and I dont recommend business with this type of person.
Review №5
2021-06-01Thank you Jim and Debbie! I bought a Cadillac CTS from them for a great price and the car in great condition. There was a problem after I bought it (not their fault) but without me having to ask they jumped in immediately and took care of it. I LOVE this car and very grateful for their professional friendly service I got. Thank you.
Review №6
2020-08-24Jim was absolutely Outstanding when it came to customer support. He was quick to respond, day or night with any questions I might have and made the process so easy. We needed to trade our old vehicles as part of the deal and he drove over 1.5 hours himself to evaluate the vehicles.Once we made a deal, Jim even drove to our house to pick up one of the trade-ins so that the process was easier on us.When I went to get my new vehicle from him, he ensured that the oil was changed, vehicle was clean, and even replaced the brakes and rotors to ensure I started off with no issues. That shocked me because I did not ask him to do this. He also drove in on the weekend to deliver some parts that he promised me.Overall, this was the EASIEST car buying experience I have ever had. He was open and honest about everything and communicated with me every step of the way. I cannot say enough good things about him and his company. I highly recommend Jim Spears and will definitely return if the need arises.
Review №7
2021-03-08They were awesome. I told them I had a budget and they worked with me and my budget. Jim=awesome. His wife debbie=awesome. Nice people nice cars. And great service. I already recommended this place to a couple of my friend looking for cars!
Review №8
2019-10-12Frankly I only gave them 1 star because thats the lowest Im allowed. I checked google to find their store hours, which it said they were open on Saturdays. All I needed was a photo for insurance purposes. I call around 9am and spoke to a woman regarding the photo who told me yes we do photos for insurance from 10am to 4pm, please bring your insurance card. Fast forward, I arrive at the shop at noon and entered the building with the Open sign lit up and there is nobody to be found. I yell out yell out several times and then choose to wait about 10 minutes until I decided to wait in my car. I finally call again at 12:40 (I was honestly trying to be as patient and understanding as I wasnt in any hurry whats so ever) to have the same woman on the phone tell me their offices are not open and do not do photos on the weekends. I told her I spoke to her this morning around 9am and she never said anything about not being open nor available to do photos on weekends. She then proceeded to tell me that she always tells people theyre not open on the weekends which I then corrected her and told her she didnt this time. Its a good thing Im not requesting a service to pay them because frankly, they were not worth a dime. Im disappointed with the false information, the Open light being on when their not open, lack of physical presence in the building, a 40 minute wait, and 2 separate phone calls with the final one being full of attitude. I recommend to future customers to spend your money elsewhere. Its not worth it.
Review №9
2021-01-21Drove a long way to look at a car I had seen on the internet. When I got there I found that the pictures on auto trader were of a different car. Previous owner had smoked in it and discolored the plastic around the drivers side door, it didnt go straight down the road and the parking assist didnt work because some of the sensors were missing from the back bumper, seats were terribly worn and damaged. The pictures were of a nice vehicle and we were shown a piece of junk. I wouldnt waste my time going there again!
Review №10
2021-06-13The worst , dishonest , unorganized, fraudulent business Ive ever bought a vehicle from which is why the state of NY and Department of motor vehicles found them guilty of fraud amoung several other charges !They put my families lives at risk for profit .They intentionally sold me a vehicle with Sevier structural issues which resulted in a broken frame and 2 years of court dates, paying payments and insurance on a vehicle that is inoperable .God help anyone who deals with this business more importantly the owner of this business..