Spencers in Syracuse
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Syracuse, Onondaga County, New York, US
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Site: https://stores.spencersonline.co...
- Monday:11AM–7PM
- Tuesday:11AM–7PM
- Wednesday:11AM–7PM
- Thursday:11AM–7PM
- Friday:11AM–9PM
- Saturday:11AM–9PM
- Sunday:11AM–6PM
Spencers in other cities:
I hate posting bad reviews but the employee i dealt with was so horrible, i had to. We went to the mall saturday just for a family day out had a really hard week due to finding out i may have cancer. Stopped in spencers looked around i asked one of the employees who looked completely miserable about if they had an item they had at great northern, she responded with barely a response. So i brushed it off as she was having a bad day whatever. We go to leave she follows us out and asks about a item i was looking at and where i put it, i tell her thinking she just wanted to pick up the store where i set it down,still didnt think anything of it until she says you need to come back in and show me where you put it, I walk into the rest of the employees laughing and saying what did she snag. So not even 5minutes later see the girl on break. Finally realizing she had made that scene cause i bothered her on break. Even though she was standing in the store like she was working. I always wondered why the store is always empty so started looking online and found a story of a husband and wife that went to the same location followed out to kay jewelers and made to empty her purse when she did and there was nothing the kid just walked away no apology. Ill never go back to that store and will be filing a formal complaint with corporate
Manager Jill was terrible, doesn’t understand policy, bought a sweater yesterday and says it can’t be returned because corporate won’t let her it’s corporate policy not to return it on or after the 19th. Recite clearly says no return after the 19th.. not until tomorrow showed her the recite she didn’t care and walked away.
With somthing for everyone its always the best store around. They have Bands, fandoms, sexy stuff, wedding stuff drinkware, clothing and lighting to throw one hell of a party. Who wouldnt want to stop in.Lifes a party and they are making it fun. So stop in your local spencers gift shop and form your own opinion. Dont just take my word for it.
Usually Ill buy jewelry from there or hats or something. a couple months ago id go in there every weekend cause I was friends with 1 of the workers, I loved going in there cause everyone was so chill. He quit cause the manager or someone higher up was molesting the employees or something like that. ok anyway, A few days ago I went to buy hoops for my lip, and I was kinda rushing, I ended up buying the wrong size. when I took the hoops out of the package thats when I realized they were too big. I was like 90% they wouldnt return the hoops because the package was open even though I could promise I didnt use them. But i tried anyway, I went in and this nice woman working asked me if she could help me, I explained my dilemma, and she went to get the manager. The moment the manager came to me she gave me the biggest attitude ever about it. Okay, I can understand you wouldnt take it back, theres no reason for her to act all pissy. Im never going in spencers again, and Im telling a my friends not to either, and theyre loyal customers... not after this. Learn good customer service.
Total reviews rating 4.3
72 Reviews for Spencers 2023:
Review №1
2021-09-09Always super original gifts. I find something every time I visit. I was able to find a jewelry item I have been unable to find anywhere else even online during my last trip. The staff is always very polite and helpful and the atmosphere is somehow able to stay original all the while modernizing at the same time. Location at Destiny U.S.A. is great.
Review №2
2018-12-12A place to find interesting stuff
Review №3
2021-12-29Went to the mall specifically for something from Spencers. The store is very small and was a bit crowded so I was trying to find someone to assist me. Nope. Finally found what I was looking for only to be treated extremely RUDELY by the person behind the register. This store had some really fun and unique items, but I will never return. 12/29
Review №4
2022-07-12Great novelty store, many products to look at
Review №5
2021-12-14Best place in the world if youre looking for anything funny snarky or provocative or anything you want I still go there after all these years its suits my personality
Review №6
2020-12-31I went in and bought two shirts along with a piercing for my girlfriend. I wasnt told about the promotions to get a card punched after buying two shirts do that I could get a 4th free and I believe there is also a punch card for the jewelry that I wasnt aware of. The worst part is, I believe it was a manager who cashed me out.
Review №7
2021-12-24Literally felt like I was suffocating in this store. Actually hell. Had to go back into the store because they forgot to take the tags off, and they took away one of the items we paid for???
Review №8
2020-02-17Employees were useless and rude. They were standing around talking to themselves, ignoring customers. Asked for help finding a product, and she simply said whatever you see and went back to her inane conversation. Thats fine. We bought one online elsewhere...and it was cheaper.
Review №9
2018-03-21BEST PLACE TO BUY LINGERIE AND TO FIND A GOTH GF CAW CAW
Review №10
2022-06-23Spencers great store