Identifies as veteran-owned
Yes
Speno Music Inc in Auburn
Categories
Location on the map
Auburn, Cayuga County, New York, US
From the business
Service options
Kerbside pickup
Yes
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Highlights
Active military discounts
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Service guarantee
Yes
Amenities
Gender-neutral toilets
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 315-253-6259
Site: http://www.spenomusic.net/Contac...
Site: http://www.spenomusic.net/Contac...
Opening hours
- Monday:10:30AM–5:30PM
- Tuesday:10:30AM–5:30PM
- Wednesday:10:30AM–3PM
- Thursday:10:30AM–5:30PM
- Friday:10:30AM–5:30PM
- Saturday:10:30AM–3PM
- Sunday:Closed
Comments (83)
VERY NEW to guitars and I bought a right hand Fender online not knowing that I would need a left hand guitar. Spenos took in the Fender and put in my hands a Luna Left(y) that fit me perfectly!! The owner (I presume) gave me an INCREDIBLE DEAL on the Fender I traded in and the Luna I purchased. He was polite, professional, knowledgeable, and friendly. His employee made sure the guitar looked and sounded perfect, and got some other stuff for me at a wonderful price!! Now I know you can find some wonderful deals at big stores or online BUT you will miss out on the service and care you will get at Spenos!! I look forward from now on going to Spenos for ALL my needs!
If you care about Covid protocol even a little steer clear of this place 1000%. No employees were wearing masks and maybe 2/10 customers were. Blatant disregard for the basics of working in customer service nowadays. Also, selection was incredibly limited compared to how their site and google make it look. Mostly a record shop/sheet music type of spot. If I wanted records I’d have gone to sound garden or books and melodies in Syracuse. Came here looking for a musical instrument store but really didn’t see much of one. Pretty bad experience. Definitely won’t return.
Amazing deals on equipment of all kinds. I purchased two guitars, an acoustic amp, and a reverb pedal and countless picks, strings, etc. all within the past 8 months. Also they do great repair work on guitars and amps. Very satisfied!!!! Thank you Mike & crew for your amazing customer service!
Rare gem in downtown Auburn. Friendly knowledgeable staff I highly recent doing business here.
Great selection of vintage stereos, speakers, used vinyl and musical instruments. Mike always takes care of the customer. Very proud that Auburn is lucky enough to have a local business like Speno Music!
Speno is great, my only problem is that every time I walk in there I end up leaving with a new instrument! I guess you can say they do too good! Every time Ive bought something theyve given me either discounts or add ons, and I cant tell you how much I appreciate their business. If only you had more keyboards!
I brought a guitar here a couple of months ago to be fixed up. They gave it back to me 2 weeks later the same way I gave it to them. Same strings, if anything they made it worse the action was way to high they did not oil it or adjust the truss rod the thing was unplayable and still is I am not looking forward to going back..
WOW What a great place! Took our niece there to shop for her first real ukelele.. Mike was AMAZING! Extremely knowledgeable, super courteous, spoke directly TO our niece, not just us adults... super amazing, great service, excellent quality and great prices! Highly recommend!
Mike is great he helps me out when im looking for something specific. And he always comes through and he has great prices on all his gear and instruments And they are very friendly. I bought a full stack from mike and he helped me bring it upstairs to my house. Thank you Mike Speno for all you do for the music community.
Mike and his staff are helpful, friendly, and knowledgeable. I am thankful to have them in our community. Ive purchased instruments, turntables, pedals, records, and more from Speno Music. Ive had amps and guitars repaired quickly and without issue. This place is a gem.
If I could copy and paste this store, and put one closer to home, I would. Its one of the reasons I drive out to Auburn. I love this place. Mike is super friendly and incredibly knowledgeable.
Very helpful, knowledgeable, and reasonably priced.
I’ve been to many shops. But man this one takes the cake. The staff are space cadets and very unreliable. I sent a guitar in for repair just to see how it would turn out. I get it returned in worse shape than when I sent it, I wish I had saved my money and get the know how from a YouTube tutorial. Calling the store doesn’t help at all. I got a hold of Mike who is the owner and he came off incredibly rude and narcissistic. I’ve asked around the music community in NY if they’ve been here before and they all gave me a smirk or just laughed saying they wouldn’t step foot in there. I couldn’t agree more with them. I urge anyone to please not go to Speno music Unless you’re wanting to get terrible service.
The worlds best little music store.Mike Speno is extremely knowledgeable of all the products he sells. He goes above and beyond to take care of his customers.
Very neat place to look around even if you dont play instruments.
Speno music is one of the best family owned music shops Ive ever been too. The staff is very friendly and they never forget a loyal customers like me. Unbelievable deals that I never was able to find anywhere else. I recommends hat you go to Speno music w.
The owner and son were authentically concerned and helpful about my needs. The neighborhood vibe and service took me back to a time before the words big box stores were were ever spoken. I left feeling amazed that such places still exist and hopefull that we can get back to that way of life.
These guys were very welcoming...knowledge of their products were impeccable. Looking forward to doing more business with the Speno Music store!
Got a 12ax7 tube for my preamp from here wonderful service.
Talked to owner.He purchased a couple of my old guitars. Fair price. Very knowledgeable and pleasant guy.
A good music shop, great for fixing instruments used in high school band. Ect. Also sells many instruments, not cheap but most music shops arent. Also have used to have lessons, not sure if they still do. They sell guitars and drums. They dont usually buy instruments, but may if its the right type and time of year. Also sell many other items for playing instruments, reeds, greese, picks, and foot peddles.
Awesome VINTAGE gearTube Amps, guitar accessories, and much much more.This place is GREAT!
Very disapointed. Dropped off my sons trumpet for repair. It was a bit of a rush job as he had a school concert in one week. Was very happy when he said he could have it repaired by Saturday, only 4 days away! Stopped by Saturday afternoon and it wasnt done. He told me he had a lot going on and didnt get to it yet. He told me he would have if done Tuesday morning. I reminded him that I needed it for concert and wanted to make sure it would be done. He flipped out and yelled at me, exploded and said he was busy with ither things. He said it would be done by Tuesday, that he was 4th generation and had been in business for 80 years. I said I understand, I just want to make sure it will be done in time, and reminded him that he originally told me it would be done on Saturday, but he missed it. He told me to take the trumpet, he wasnt going to fix it. Leaves me in a bind and likely with very disapointed 8 year old. I know this store has great reviews and is well liked in the area, but I am extremely disapointed how i was treated.
Limited selection but fair prices. Store owner Mike is a very nice guy. Ive purchased a few instruments here.
Great very friendly. Good prices
Mike and his crew are always friendly and helpful. Ive been visiting Spenos since high school, and it truly has a special place in our community.
Awesome music shop! So many neat radios and retro equipment. And affordable guitars!
This place is packed with electronics, instruments and old vinyls packaged in plastic. Quite a selection of rock, jazz, etc. Many old time radios. Definitely worth the time to stop in and explore.
Store is very full of all types of musical instruments,all in excellent condition.store staff very friendly. Oh yeah lots of really cool old radios.
A great all-around music store. Highly recommend to anyone. Will go back.
A lot of vintage in this shop. Love it !! Staff was helpful. ✌ Daughter found favorite Sex Pistols album .👌
I love Speno music its an amazing shop for all your musical needs and the manger there is super nice and everything is priced extremely good for amazing quality instruments
Great local guitar shop, great deals and great service.
Great hidden jem of a music store in Auburn, NY. Cool vibe, awesome staff.
Terrible store, terrible service, terrible experience. Just go to a Guitar Center if youre near one. This place is god awful.
Staff was helpful and very friendly
Best music store in Auburn! My one-stop shop for just about anything music related.
Nice family-owned store. They have everything you need musically.
My favorite music store, very friendly staff, very knowledgeable.
Brought in my flute for a repair. Was very reasonably priced. Everyone was always very friendly
Best music store, Ill never go anywhere else!
Best service hands down. I will never go anywhere else.
Great selection of just about anything you can think of related to music
These guys are great! Mike has been helping me out for years and years!
Mike the owner will take great care of ya . Been going here forever and had nothing less then great service !!
Great gear and reasonable prices!
Super music store. Been in business for 70 years. I have felt with them for over 30 of them.
Nice and simple process working with them to get an instrument for my daughter.
Speno musicis awsome, Mike Speno very helpful and curtious. Great deals
Great customer service and fair pricing!
Incredible music store with years and years of experience behind the counter.
Nice store with a wide selection of instruments and DJ Equipment
Great record prices and selection. Great service
Great people and they go beyond with what you aak of them.
Great place to shop Mike is great to work with
Best music store in all of CNY!
Great place to shop for classic vinyl
Best music store hands down
Always friendly and very ready to share their knowledge
Always have what we need.very helpful
Best Music Store. Shop here.
Greatest music store👍
Great place! Great products and service!
The BEST service youll experience
Has a wonderful vinal record selection.
Nice family owned business
Always the best service and expertise!
Very helpful finding what I needed
Great store!
Complete total experience
Very knowledgeable staff
Vinyl!!
Mike is the best
Total reviews rating 4.7
83 Reviews for Speno Music Inc 2023:
Review №1
2022-07-30Referred by a friend to come here and I was not disappointed. Super customer service, expansive inventory, and an excellent deal as well. Wish I could’ve stayed longer to peruse the record collection but I showed up 15 minutes before closing. I’ll have to come back.
Review №2
2022-06-14I have brought countless people here over the years for repairs, records, and instruments and the store has always been welcoming and accommodating. I also have a refurbished flute bought here in 1998 played daily for over a decade that has only needed one minor repair over the past 20+ years. Even the pads are still good. Not like the cheap instruments from the internet that are busted beyond repair within 2 years! Highly recommend for purchase, repairs and everything else.
Review №3
2022-03-29The absolute best, family owned. Rarity in todays climate. You want impeccable service this is the place. Price, inventory awesome.
Review №4
2022-06-06Stopped in and checked out some vinyl, great deals great owner very nice gave a great deal today, cannot wait to go back.
Review №5
2022-02-22Great local music store. Friendly owners and reasonable prices. Ill definitely be back!
Review №6
2022-02-14Speno music is the BEST music store in the area.. not only will Mike give you a great deal on merchandise.. He has practical knowledge in many areas to help you...
Review №7
2019-06-05You cant get this level of expertise and service at any other music store period.I bought some tubes today. They were very helpful with the purchase. They also helped me test my old tubes.
Review №8
2021-03-31I have been coming to this store since i was a little kid the owner is nice and always willing to do his best to help you out with what you need the service is impeccable. It is about the furthest thing from big corporate you can get it is a family owned and run music store the people you talk too are musicians not sales people. The people you talk too are the same people who work on your gear. The store has been in business since 1948 they may not have everything but what they sell is good and i dare you to find another store like this one. The staff is experienced and you can trust the speno family to get the job done right.
Review №9
2022-04-29Great selection of both instruments and killer killer records. Friendly establishment, loved it.
Review №10
2019-10-25Love love love this music store, its family run and the atmosphere is nostalgic. They have high quality NEW/USED instruments and great prices! I purchased a couple instruments there (guitar and mandolin) and they worked with me to get them. Also had my violin repaired and set up, it is perfect now. Mike Speno and his family are the best! Not kidding. Worth a drive if you live far, they have everything or CAN get it.