Splash Car Wash in White Plains
Site: https://splashcarwashes.com/spla...
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–6PM
- Sunday:9AM–4PM
Splash Car Wash in other cities:
This is my local car wash. I come here bc it is conveniently located. Overall they do a good job. There was a period where I felt areas of my car werent wiped or cleaned. I would need to ask them to clean the cup holder etc bc there was dried up coffee. I was pleasantly surprised the last time I came about 1 week ago. The car was wiped down and clean in all areas.
Avg car wash. Not very detail oriented and over -priced for the service. I paid for extra attention to my interior and it was still dirty in spots and the trunk area wasn’t cleaned at all - I did not notice until I arrived at home.
2nd time here.compared ro LI washes in Manhasset they are not good. Paid the the works.Seats not clean/I have filler.pannel.on drive side to stop drops to.car.floor. Not vacuumed.Matts not placed in proper position.Drivet.seat moved.up.so I would have.knee capped my self.if I didnt know.to.check this and seat belt was connected.i get why but how about disconnecting before driver gets in.Finally- not fully wiped dry in several.areas. overall a.bit better than an exterior wash.
I paid for my car to be cleaned inside and out. So the outside was kind of the clean, inside untouched and my replacement tire valve stem caps were stolen. What a ripoff 🤬😡
I love TJMaxx, but this peculiar store always seems to be crowded make for very long lines. Also, parking can be difficult. I went into this store last week and walked out rather then wait on the checkout line.
Not the full service expected. Asked for the trunk to be vacuumed with the works service. They said ok but wasnt done and door saddles not clean. Never had this issue in Bedford Hills will pass on this location in the future
Nice place to get my car washed with reasonable price. Monthly membership allows you to use all their locations, that is convenient to me. I recommend to become a unlimited member and get washed once a week, which will bring average cost to $15 a wash with full service, interior vacuume, and tire shine. Worth it.
This is one of the few places I do not have to worry about when taking my car in for a wash! The service is always fast and my car looks brand new both inside and out every time I leave there. Samantha is friendly and helpful and amazing for customer service. She is very detail oriented and is extremely knowledge on the services offered. She always goes above and beyond to make sure the customers know exactly what they are getting and helps in any way she can. She will never let me miss a discount and always reminds me to check and redeem rewards. Excellent car washes and excellent customer service keeps me coming back.
Why does it take over a week for someone to approve a picture I uploaded to your app? Come on, you want our money then get with the program and approve our uploaded receipts much quicker and we will be back. This place has gone so downhill. The owner should retire.
I just had my car detailed here and WOW! AMAZING! Samantha Scullion worked with me and went over everything. I had a few areas that had water damage on the interior roof that I was concerned about and an area in the exterior that I had gotten into a minor accident that needed to be buffed out. Samantha was very honest with me about expectations saying that these areas may or may not come out completely but said they will try their best. They did a phenomenal job! It seriously looks like it just came off a dealers lot. They got the water stains out and buffed the exterior that you cant see any damage at all. Honestly, my car looks like it did when I bought it in 2015. The price was extremely reasonable for all the work they did to get it this clean (it was pretty gross when I dropped it off!). I would highly recommend them and to work through Samantha as she is very professional and honest.
I FULLY endorse Splash Car Wash. Arrive early on weekends, they are popular and a line builds quickly. Im VERY particular over who I let wash my car but these guys are on point. Very respectful crew and professional as well. Go inside and grab a coffee while they shine up your ride. My 5.0 comes out looking like the day I bought it e very single time. The crew (I love these guys) they value loyalty and make you feel like a VIP everytime you pull up. You will not be disappointed with the results just check my photo above , I just left there when this pic was taken , couldnt be happier.
I’ll never bring my car to this horrible car wash again this was the first and last time I have soap and water all over my car and inside they leave mess all the mat unorganizedMy car now looks a mess I pay for a súper shine service and That means you should give me my car dry and shine come on they just took like 5 minutes to get Done but come on make the clientes happy i you want them come back
Needed a basic exterior wash. There was a line of cars all needing the same thing. It was cold and no one needed vacuuming. It only took a few minutes to get the car through the line and they towel dried it when I exited the wash.
I took my car to have my headlights restore but the job was not done properly. What I’m disappointed is that I was never told if the restoration could be done as you promote. instead I was charged first and expected a well done job but unfortunately that was not case. I complained to the manager and his response was “let me give you your money back because I don’t want you to tell your friends about this” that’s when I realized your employees need some training in customer service. Also your employees need to inspect the issue first and then inform the clients before they pay if the issue could be fixed properly or not and have the client decide. Yes I was refunded what I paid but that’s no the case. I expected more.
I subscribe to the monthly outside wash. I use twice monthly so I lose a little money. I always give them a couple dollars because the rinsers, dryers, check in people all work so hard and efficiently. I am grateful for the service. My car looks beautiful when they are done
3rd time visiting this carwash and the last time giving them my business. I purchased two packages the super interior for $34 and full service for $19 that should’ve cover the entire inside, air blown vents, full wipe down seats, windows, mirrors and floor mats.The front mats wasn’t washed it was wipe down. The rear mats wasn’t touched at all. The back seat wasn’t vacuumed or wiped down. The front needed another vacuum pass through. Rearview mirror still waiting for attention. I had to ask if it was covered for what I paid for. One team member went over it a second time but till wasn’t done right.Folks just keep it simple and get a regular wash.I left a $5 tip at the start and another $5 tip at the end.I have had better service for less. I have photos to prove.
Worst car wash Ive ever been to. Got an exterior wash done and this is how the car looks. Lazy idiots couldnt even scrub an entire side of the car. Plus took well over 25 minutes including 10 spent in the wash while everything was just stopped for no apparent reason.I will never go back and you shouldnt either. HORRIBLE.
I took my truck today and paid for the works package. I was very disappointed. The interior was bearly cleaned. I agree with the two last reviews.
This is by far the best car wash location in white plains, ive been through different car wash in white plains, but this place goes beyond of what you could spect. Every single employee is kind, friendly and very professional. 100% recommended.
I just went to this car wash to get a full service car wash expecting to get my vehicle tidy and cleaned. What I didn’t expect was the bare-minimum to be done to my vehicle, leaving most of my vehicle dirty as if it nothing had be worked on. Inside interior was vacuumed somewhat, but huge chunks of dirt and stuff remained in the back of my car. “Full service”, huh. Funny, because it should be renamed as “bare-minimum service”. I will never return to this car wash. Thanks a lot, because this was money wasted for nothing.
They do a nice job but at $15 for an express wash, they should!
This is the best car wash in town they always do a excellent job.
No booking and no waiting. Total 45-50mins and the car was really clean.
Usually do a nice job, today, they didn’t even clean my car. Terrible. Won’t be returning.
I am a loyal of customer of splash car wash for a few years. I always leave happy and satisfied. Ariana is an excellent employee and friendly. She always takes her time to explain the services and prompt to answer any questions. She is an asset to the company and should be promoted. All of the guys are very attentive and friendly.Support your local business.
This place does a great job on the inside and out of my vehicles. I highly recommend the monthly membership definitely pays for itself and sign up for rewards I would get $15 off every month with my membership to use on polishing or other services. Also, Ariana is amazing the best customer service Ive seen in years. She is always so helpful and friendly with any questions or services inquiries I would ask about.
The crew always does a great job handling my car . It comes out impeccable every time. Ariana especially is always helpful. My experience with her is always very positive. She has great customer service and is knowledgeable on their services.
Great service, Ariana is fantastic, always helpful and asks if we need anything else before I leave. The crew cleaning the cars are efficient and do a nice job. I recommend all Splash car wash, but White Plains is top for me. Keep up the great work.
They make it so easy to sign up for monthly car wash that automatically renews - telling you all you need to do is let them know. But then when you need to cancel, all of a sudden, its no return calls, no one on site can help and just plain rudeness! Unless youre planning on a lifetime relationship, avoid like the plague.
One of my favorite spots to get a car wash.there customer service it’s on point speacially Ariana is always very kind . She was able to answer any questions I had and even went out of her way to get answers to the questions she didnt know . Shes an exceptional cashier. Customer service like hers is hard to find nowadays . The best time to come is as soon as they open .
Washing is OK, but the poor communication of the clerk messed things up.I signed up for the membership and when I cancelled, the process wasnt done properly so I was charged again the following month. Well, I inquired this kindly but they treated me like I was inquiring without a proof... No apology from the manager and told me to just call the Corp.Why would a customer be treated this way when a clerk did not process the cancellation properly. Who keeps a-month-old receipts?UPDATED: The corp. kindly resolved the issue right away.
Ariana was great! She was very personable and made sure everything was taken care of to my satisfaction!! She really took the time to make sure I was charged the right amount and my car was detailed in a timely fashion. Customer service like hers is rare! Really a pleasure! She made my day.
Just had my car washed and detailed today. As soon as I drove off I felt my car wasn’t operating properly. I looked at the dash to see my check engine light and ASD/DSC light on. MY CAR WAS FINE BEFORE THIS SERVICE! 10 minutes later my flat tire warning came on. Pulled over and my tires were fine. They must have power washed the engine bay too much and set off malfunctions with my sensors. I’m very upset about this. The reason why I was getting it cleaned to begin with was to sell. While the parts that they did clean were done nicely, they forgot to vacuum behind the backseat headrests and didn’t clean the outside of the glove compartment. Really livid with this experience and will not be returning!Update June 3rd: I reached out to them after their comment and gave them my number and I was assured Id hear back from the district manager. I heard nothing. In the mean time I took my car to the shop and the damage was consistent with water accumulating around the engine. I had to replace the spark plugs, wires, and the ignition coil. I reached out to them a second time and I was completely ghosted. So, not only did I pay them over a hundred dollars to mess up my car but I also had to shell out an extra $360 to fix their mistakes. I gave them plenty of time to rectify this. So, consumer beware! And realize if they make a mistake they will not call you back and they will not pay for the occurred damages.Copied and pasted from the internet... The most common side effect of an engine shampoo is water collecting around the vehicles ignition systems coils, wires, and spark plugs. If these components get wet, poor drivability is immediately felt by the driver. The unwanted water provides an alternative path, allowing the ignition coils electrical charge partially short out to the engine block instead of it reaching the spark plug. When this happens, the weaker spark only partially ignites the fuel, causing the engine to stumble or skip, also known as a misfire.
Samantha is ALWAYS SO helpful and professional when I am at the car wash. She is so efficient and always knows what she is doing. She steps right in and makes sure Whatever needs to be done is done in the best way it can be and in the fastest time.I know I am always in good hands with her!She is definitely the big reason why I will always come back here!!Tina Shure
Everywhere fine scratches, car came out with soup everywhere and car are not really clean!
Since having switched ownership, Splash has made it an amazing place. Not only did they notch up the quality of car washes, but also had a fun flaming squirt gun for the kids and added snacks. The free coffee adds a very nice touch and is especially appreciated on those weekend mornings.When I first looked for car washes around the area a year ago, there were few and far between...and NONE after 6PM. Their late hours are so convenient since I come home from the city late. Note- they only do exteriors at night. I bought the monthly pass and no longer worry about the prices which can give steep if you are paying one at a time.The express detail is very quick and very thorough.My favorite part is the friendliness of the staff. They work so hard (especially when it was 90+ degrees this summer) and always greet me with a happy face. Please, always remember to give them a tip, even if it’s extra change or a dollar. They work so hard!You guys are the best!Linda
Best car wash ever. Bathroom is always clean, the Retail manager I believe her name is Samantha Is extremely knowledgeable about all of your programs discounts and ways to save money. Took her time to help me set up your app. Had an answer to all of my 25 questions. Extremely pleasant 1st experience I will definitely be back
I love the splash team ! Jesus always knows what my car needs and hasnt steered me wrong yet . Ariana is also very helpful,patient and informative. She helped me understand the pricing and helped me set up the splash app . The guys always do a great job detailing my car . Wouldnt go anywhere else.
I have the monthly unlimited car wash and as an Uber Driver its the best decision I made. I was my truck everyday even when its not dirty and regardless of how long the line is it moves very quick and my vehicle is cleaned inside and out. Always a pleasure to speak with Samantha who is professional and goes above and beyond to cater to my needs 😊
I thought that they did a decent job cleaning my car. I am a Veteran and I called them about the free wash for Veterans on Veterans day. Since it was raining they were not doing car washes. So I left a message about a possible rain check and no one ever called me back. I was a little disappointed about this. But as a business they are good people.
Hands down one of the worst car washes I’ve gotten. I got “the works” for $30 The exterior of my car is still dirty. Inside was not vacuumed well or wiped down at all. Customer service was mediocre. It’s upsetting because there’s so many raving reviews, makes me think that there was a promotion offered if you post a review. Don’t waste your time or money here you will be disappointed.
This is my favorite car wash . Customer service cant be beat here ! Ariana was able to help me with the splash app so I can get my points automatically. The guys always do a great job when I get a a super interior . Ill be back soon !
Ariana the cashier was extremely friendly and accommodating. As an unlimited wash customer it’s always refreshing when an employee provides great service to you. Highly pleasurable experience that I would recommend to anyone
Love this place! Always so professional!! Came by for a visit, and LOVED the staff!!! No complaining, no attitudes...they were so helpful as I had questions, there was one named Samantha that was amazing! She helped us understand what we needed for our car and got us moving right along! Thanks Samantha! And I will be back!!!
The service is fast and very friendly. I come here on a daily basis and I always leave satisfied with the service and the wonderful demeanor of all the employees, especially Ariana. She is always kind and pleasant and puts a smile on my face every time Im here. I mean it when I say this but I wouldnt go anywhere else.
This car wash is the best! They really dry your car beautifully and the wax job is also excellent. I also want to commend their Retail Manger, Samantha Scullion, for the terrific job she does, not only behind the desk but in front of it, as well. She is cheerful, helpful, and kind and she is one of the big reasons that I bring my car to Splash Car Wash. Keep up the great work, Samantha!!
I usually get full service when I come here and it gets the job done. Places to sit and nice staff.Recently, I got a full service and super interior. I was not completely satisfied. The staff member spent some time on the interior. The inside floors and seats were still dusty. Not enough attention to detail. Also after, the full wash there were still leaves on my front window near the windshield wipers. They did not spray the car before it went into the wash as well.I will return because I am a loyal member but I hope they will spend more attention to detail especially if you are purchasing upgraded service. I might only stick to full service and do my own detail.
An employee crashed my car into another vehicle. They wont be responsible for it. That is negligence. Avoid this place at all cost. Their employees must be drunk or high because how does this happen. Avoid al business here the worse managers ever. They are crooks and will damage your car and not care. This is disgraceful
Ariana is very friendly, attentive and sweet . Ive come to this location a few times and you can always tell shes smiling behind her mask. I appreciate the time she takes to explain certain services. Everyone here does a great job .
This place was fast, thorough and efficient! After weeks of winter weather and salt making my car look unrecognizable, a quick stop to the Splash carwash has my car looking like new! I was very impressed with the service and will definitely return. If youre in or near White Plains, this is a great car wash!
Absolutely in love with this car wash and more and more impressed every time I come. Samantha signed me up for the unlimited program. I can wash my car everyday if I want being that I have a white car comes in very handy the guys do a absolutely wonderful job. Love coming here and leave satisfied every time. Would definitely recommend the unlimited program to anybody in the surrounding area. And after 6 oclock you can use the vacuum is for free if you wanted to.
I just had my 2008 Yukon XL Denali detailed with the Complete Five Star Detail and it exceeded my expectations. I dont keep the truck very clean and never wax it. Aside from the fact that the car is as clean as factory new inside and out, they even repaired minor scratches on the bumpers that are no longer visible. Also, I thought the wheels were beyond the point of cleaning but they too look brand new. The woman at the register today was awesome to deal with; she is very friendly and helpful.I always get my car washed here. I would highly recommend Splash White Plains for the detail package.
Pretty quick turnaround on a sunny Saturday afternoon and decently priced. They do a great job cleaning the car both inside and out. They make sure to get the doors and trunk dry so there’s no watermarks after you leave
Wanted to inform you ofMy experience with your retail manager who was a wonderful help to me. I reached out to corporate office to help me with the situation and they never got back to me after many phone calls. I came into the store and spoke with Samantha she had my problem solved and my refund mailed within hours. The guys at this location are wonderful and my car is always looking great
I always have an unlimited plan for both of my cars here at Splash. They do a great job washing and vacuuming and Samantha is super helpful when I have billing issues!
Closest car wash to where we live, sometimes a line, pretty expensive for the wash. Its pretty quick though once you are through. The guys that dry do a good job on the outside, just check and they will find that one spot missed.I usually get the car hand washed, but when you need a quick fix decent place to go.
12-27-2018 This morning was my first and last time at this facility, this place does not deserve one star not to say the least .. came in for a simple car wash inside and out but got involved with a super clean worth 56 dollars, the valet person tried to explain what was supposed to take place but I didn’t understand much to be honest ..The cashier had an attitude and looked like Im the biggest idiot going there , well I did pay 56 dollars for a half job, leaves were left close to the wipers and tires were soaked in armor oil ..... some of the guys cleaning it were on their cell phones, reminder I declined the whatever 45 minute service they had ..So called manager came outside and honestly made it worse raising his voice and once again the client is wrong thanks for your money good bye not sure how this place can afford to be in business but I happened to be in the area and needed my car cleaned ..Bottom line is i want to be treated fairly and with respect which was not the case with this car wash and just wanted everyone to know what really goes on if you’re a new costumer !!! Meanwhile I’ve been going to Oakley’s in Central Av and that is a fun , quick, affordable place to get your car professionally cleaned ..Unfortunately this car wash in white plains was one and NEVER AGAIN
If you want someone to do a mediocre job vacuuming your car, go here. They left the car mats in a wet pile on top of the barely vacuumed carpets. They didn’t even vacuum the kids snack crumbs off the seats. They they told me I should have gotten the more expensive cleaning package. Just rude. Just terrible. Will not go back there again. The place in Sleepy hollow is amazing. Will only go there from now on.
What ever happen to this carwash it use to be the best i never seen such unprofessional work the quality of theyre work gas gone to absolute garbage im taking my business some where else wouldnt pay me to wash it for free
Not bad the car was pretty clean. Price was alright. Couple of spots could have used some more cleaning but overall it is a good wash.
Best car wash Ive ever been to... very efficient what they do rims and tires come out clean the staff is friendly always with smiles I love coming here. Recommend the unlimited program to anybody who watches their car frequently. Samantha has all the answers to all of your questions.
This is the second time Ive paid for a detail and the second time there has been an issue. I already pay tge unlimited fee every month to wash as many times as I want. Today figured id get a interior and exterior detail. Once the tech motioned to let me know my truck was finished I took a walk around the truck. Then noticed there was still dirt in the window jams as well as in the rear window jam. Pointed it out to the tech and he mumbled its the first step crews problem not using the pressure washer. Then I went to see Juan the manager he came out and said the same thing and that he would speak to them.not a clear fix to the fact that I paid for a service and it wasnt satisfactory. Then opened my door to get in and found a stain on my drivers seat. Juan proceeded to say theres no way it came from there then walked away. At this point I see no reason to continue to be a loyal customer and continue to pay the unlimited fee and seek somewhere else for my carwash. Never had a manager be so unprofessional ever.
UPDATED REVIEW: I increased my rating to 3 stars from 1 star for the owner trying to correct my old review below. I actually was able to go back here and get a free wash due to the owners response below which is why I give it 3 stars, but to be honest, they still did not do a thorough job on the 2nd chance and still had a bad attitude, however I appreciate and respect any company who tries to correct the errors of their employees.OLD REVIEW:They are horrible! Dont go here! My car was still dirty, 3 of 4 tires shined, yellow food crumbs were clearly still visible on the front seat, car was still wet when they said it was done, dashboard not properly cleaned. All this I paid extra to make sure it was done. They did not. Then I asked if I can get a rag to properly do it myself. They told me no. Then manager came over to do it herself and then began to justify her guys doing a horrible job. Never ever going here again!
Usually dont leave many reviews but as i promised, Samantha you were a great help for scheduling an appointment for a car wash during my lunch hour. From the initial call to getting my car cleaned and out the door, the process was painless, very courteous, and professional. As you said the whole process took me 15 minutes. The service alone will make me come back..
I have been at other Splash car washes near my home and decided to test this location because it is convenient to my job. They did an excellent job cleaning my car, especially getting all the dog hair out of my back seat. Very friendly cashier. Will definitely be back!
Splash Car Wash is a great service provider. I always come here to wash my car. Great customer service; Ariana is a professional, friendly associate.
Wow can i say that you have not heard already. The services i received were awesome. I was very impressed with a young lady Samantha.Wow was she on her toes. Had everything under control.Answered questions i had, also was very outgoing. Where customer service is nonexistent It was refreshing dealing with her. I wanted to take her home to help me get my life in order. All kidding aside dont know what you are paying her i just hope it is enough for this gem of a young lady. I will be back again. So thank you for the wonderful job on my car and thank you to Samantha.
First time here showing support and spending on one of their premium services $50 . I was approached by an individual telling me I could not stand in the area where they clean the interior of my car , I assumed it was you the owner telling me it was due to insurance rules . I am letting you know it was my first time spending my money to support your business and Great people you have there working but didnt expect the owner to have such arrogance after I spent on your business .The car came out looking a mess even with the All the works service , I assume it must be the quality of the products used . I hope this review helps you with constructive feedback and adherence to customer service .
I love Splash Car Wash in White Plains. The staff is over the top detail oriented and really do a fantastic job. They are super friendly and very devoted to their jobs. I have a large dog who sheds and so my car requires frequent visits to the car wash. I have been to other car washes and there is no comparison, Splash in White Plains is the best in the business.
They are getting sloppy and $23 to clean car is not cheap.
I have a white BMW. Somehow there was little dots of paint in the bumper. I have been going to other car washes asking people who work there to take care of it, but it seems all they care is just getting you out the car wash ASAP or they just give you an attitude . When I took it to splash there was a kid with a hug smile, i think his name is Irvin. I told him if he could take care of it, to my surprise unlike many others in other car washes, he erased all the red stains from the front bumper. He didnt made any excuses not to do it he just smile and took care of the job, really nice kid. Im definitely satisfied I will be coming only to splash for now on.
A nice car wash with a good menu of services. They have an app, and offer discounts, and if you shop at Stop & Shop there is usually a coupon on back.I like this place as they are fast, and do a great job. Well be back again.
I think this place is growing to fast and unfortunately loosing touch with their customers. I went in for an express detail both inside and outside and left with a scratch on my screen where I use Apple Carplay. This week was back, they had sprayed window washer fluid and forgot to clean the windows. I tried to tell the woman but she only spoke English. I asked for her towel and wound up cleaning them myself. I wont be going back.
Lot of car wash places around but., splash white plains is number one never had a problem there.Employees always polite especially Dan always willing to help, my car always looking like new.cant complain.
I had the Five Star & Bio Bomb done today on my car and I am awestruck on just how good my car looks, wow! They did a thorough cleaning, buff and shine, honestly my car looks brand new! It was so worth the money, I am completely satisfied..thank you for a job 👍
The absolute worse car wash i have ever been to. The car comes out dirty, the staff dont dry your car well enough at all, and when you ask for a towel to finish doing their job the right way they yell out NO! With no reason as to why they cant give you a towel. This was my first and last time coming here and will advise others to not spend their money here.
At the car wash, I requested a superior interior cleaning and full service wash for ~$50.Upon receiving my car, there were still water / soap streaks on the outside, some marks on the seats, my trunk hadnt been cleaned and floor on the back seat was still dirty.Upon complaining, I was comped my car wash - but I would not spend time or effort returning to the place.Two stars since they had the decency to comp me. No more since I still would not revisit or recommend.
I was here last Friday October 25, 2013 and I just wanted to express how happy I was with the service. From the minute i pulled up to the wash I was greeted promptly and courteously. The prices are very fair and the options a very wide. When I entered to pay for the wash I was greeted by the manager, Juan, who was very friendly and made sure my experience there was perfect. I just moved into the neighborhood and due to Juan and his staff, they have just gained a new customer, as well as my recommendations to my friends.
Went in to get my car wash and had trouble with my billing from the unlimited plan and spoke to samantha. She really goes above and beyond with customer service and got me a solution.
Just left, very poor quality clean for $18.41. Heard a radio ad Sunday, $5 wash, but “sorry that was last week”. Specifically asked vacuum trunk, they didn’t. Did a bad job on the interior vacuum, which I pointed out. Not his job, it’s the other guy’s. About 1 minute wipe down. I can get much better service for much less $I will not be going back, even though I live 1/2 mile away.
Not sure why people seem to like this place. Got the works which is one of the most expensive and still had a ton of dirt in it. The outside was fine but the cup holders weren’t cleaned out and when they took out the mats to clean them it seems like they forgot to clean underneath them. I found crumbs in the cup holders like they didn’t vacuum them out at all and same with under the mats. Also seemed like the inside doors weren’t cleaned at all either, with a bunch of dirt marks on the inside of the doors. Still haven’t found a decent car wash in Westchester county yet.
Great car wash and friendly staff , Ariana was very helpful and friendly. As an unlimited member the guys do a great job . I love this location . Keep up the good work !
Great service. They always vacuum my trunk which some other car washes dont normally do. They dont harass you to upgrade the service, they simply recommend what is best for you. Customer service overall an A+.
Ok for the price. I got exterior wash only, and had to clean the windows myself because of streaking. Full wash with interior cleaning is probably a better option.
Five star detail is absolutely a five star. I was helped by Samantha, who even gave me a ride home and back to pick up my SUV that I am absolutely in love with the way it came out like a new car. Very happy with the job and service. I will be back and tell everyone about my experience here.
Samantha has a great attitude and friendly to her customers. Sold me a detail deal and booked my appointment right there. Definitely will come back.
Got ripped off. Purchased a Groupon car wash for The Works which allows for 2 visits. Went once and the girl at the desk had trouble redeeming the coupon, had to go in the back but she finally put the voucher through but in doing so she redeemed BOTH of the car washes at once. I asked about this and she told me she wrote down my name and its in the system so next time I wouldnt have trouble redeeming the second wash I already purchased.When I returned the next visit, I went to the register and met with Juan who refused to redeem the second wash. Said I wasnt in the system nor on his paper that would indicate this.Now paying the full amount for something that I already bought and apparently there is nothing he can do. So essentially Im paying for their mistake.Wont be back.Not sure if this has happened to anyone else but writing this being that it feels like a bait and switch.
Brought my car this morning for a complete detail. They did such an amazing job. My car looks just as good as the day i bought it. I highly recommend! Thank you Samantha and the staff there for taking such good care of my car!!!!
Cars not cleaned...only put threw car wash and that does not clean the car properly. Grill and front of car does not get cleaned. I was drying it and tons of dirt came up. They need to brush the cars also. Workers that are supposed to clean the car before it goes into the wash are lazy. Workers that dry the car are nice guys and do a good job.
Absolutely horrible experience. Looks like if you pay the over priced magic foam wash package. Lol. The dryers will actually dry your car. Lol can believe i tiped a job that wasnt done right. This a perfect day and great weather. No good man. The drying is one of the most important things.!Also didnt vacuum. Didnt have time to mess with them about it. Basically you pay for the machines and the upkeep. Lol
I got my car washed here last week for the first time. The wash was complete and fast and the Manager, Juan greeted me at the register offering a nice change with some great customer service. I will make sure to come back soon.
Splash car wash is great, especially their monthly unlimited packages, however this Splash car wash in White Plains Doesnt even come close to the Splash in Greenwich CT. Theres No hand wash like the other Splash car washes and the staff is very unfriendly. The worker who greets you continuously tries to upsell me on things like tire shine and mats cleaned even if I have said i dont want them. Its quite funny in fact, because all of the other carwashes Ive been to include cleaning the mats and tire shine with a wash, here you have to pay extra. Splash WP is 5 mins from my house but I will 100% drive to Splash in Greenwich or go to Rafaels Hand Wash in North WP before returning here. 👎🏼
Today I went to this carwash, I had the best experience ever , my car was amazing. cleanInside & outside :) I like the people , thanks to Dan who helped me a lot he was really efficient I like the service .No complains at all, best carwash in townPlanning to visit again:)
I went there and my car was filthy! It came out shining. I asked the guy who was drying the car if he could wipe down any of that black stuff left on the rims and he did it no problem. The inside was great as well. And I must say that they have the best tire shine in all of Westchester!!!
Especially in the latter part of day after 6pm..seems reduced services, less water to rinse, lots of soapy foam remains on car and countless visible scratches, also night crew not consistent/ preferential treatment to certain customers paying $ame amt/plan..i.e. dont wash tires,now no tire shine after quick dry -which formed part of the unlimited package at time of purchase!-reduced service for same fees!
I was in a bind. I had covered my finances car with a drop cloth during some rain and some old paint transferred from the cloth to her black hood and adhered solidly and wouldnt come off.I tried various non-destructive ideas like water, mineral spirits and then tried car compound which did work but dulled the hood finish, which I couldnt shine back to factory with hand rubbing. I needed a professional buffer and since Id done some work, there was the concern that I may have already taken off too much clear coat which might make buffing burn through the black and thus dangerous.I called and explained to Samantha who couldnt have been nicer or more reassuring they could handle it and asked me if I could bring the car in right away to show the manager, Juan. WOW. I was already impressed with the service and availability.When I got there, it wasnt like they werent busy which is why Samantha asked I bring in the car immediately. Every stall was filled, but they were prepared to work me in.Juan looked over the hood and discussed the potential issues which centered on the fact that car companies today dont shoot as much clear coat as they used to, but he felt very confident they could solve the problem and restore the shine.I signed up for their 5 Start service which is full exterior and interior detailing.I didnt have a way back and was going to take taxi but Juan offered to have me picked up since I only live a couple miles away.Several hours later, one of their staff was at my door. I was on the edge of his seat wondering how the hood came out. WELL.. it was GORGEOUS! Outside and In. Not only did they completely restore the dulled out hood, the level of care and detailing throughout the car was top notch. I couldnt be happier and so is my fiancé.I have to admit with a 3.6 rating, and being a car wash that did detailing as opposed to a detailer only, I was concerned whether theyd handle it or burn through the finish costing me a hood repainting.I even mentioned this politely to both Samantha and Juan and they both assured me that Id be writing this ultra positive 5 Star review after they worked on my car.For any one on the fence about Splash Car Wash, Im not sure how the negative review people got what they got, but what I got was nothing like their experience and Juan and Staff did a stellar job and this wasnt just a detail. It had a potential problem lying in wait.I wish you could see the car. Its a 2007 black A3 Audi wagon with high end wheels and the car looks literally BRAND NEW and yet its 8 years old!I will be bringing my car in next and recommending Splash to everyone I know. Their pricing was in line with other detailers in the area plus they use Groupon too.The ONLY downside to this story is actually not with them and more with New York. When you wash the car here, it typically rains the next day. Well, having done a full extensive detailing we got a deluge last night with flood warnings. So... I gotta go back and do a regular wash. Maybe Ill get a break :DHEY.. just had a thought. Maybe if enough people wash their car in California, they can solve their draught problem?Anyway... many thanks to Samantha, Juan and the staff that also worked on my car. It was an A+++ job. Thank you guys.If you need your car washed or detailed, Splash is your place. Dont even think about going anywhere else.Steven
Very bad service car comes in dirty leaves dirty staff is unfriendly
The inside of my car was not done. Cup holder area and front seat never touched. Paid a lot of money for detailing and had to clean it myself. Happened on the 2 times I went there.
I love this place! My family has been hcustomers for many years for a reason! They are so friendly, fast and hard working! My car looks so clean once they are done and it stays clean because they do such a great job!!
Got a full detail job on my jeep today. Looks factory fresh. I try to do this once a year since moving here 3 years ago and its very convenient and a fair price. Dropped off at 8AM was done by 11am. THANK YOU!
Ariana is the best at her job and I really think she deserves a raise for how she handles herself the business and the way she gives such good treatment to all customer weather they are member or not I come every day just for her
To the Manager/Owner at this location at 3:45pm 5/1-there is no need to yell at me as your customer. I don’t care if you can’t get more people to work-it’s not my problem. At least put a sign up front that there is no towel dry available. I’m done with you and Splash.!
Good wash for not a lot of money. This one isnt a hand wash. Also used their detail service for the first time. $200 for a full detail in and out. Id give the detail half a star less cuz they didnt really get rid of swirl marks in my paint but it was well buffed and waxed.
Every time I go there which is only about four times my car comes out filthy. The place is a hand wash so you expect for the money to get a good wash which is not the case at all. I only go because there are no other car washs anywhere in Mt Kisco. Im sure if someone else opened another car wash they would go out of business immediately.
Great place and great price. I have the unlimited membership. You can’t go wrong with the that. Car is always clean for a cheap price.The guys drying and spraying the car are all really nice . Great employees.
Excellent service all around! The entire staff from front to back are very precise on making sure the car was vacuumed and hand dried properly. The cashier was very friendly and even gave my kids free lollipops as we waited.
I’m in the parking lot writing this b/c I don’t think this is the car I left here an hour ago. No way in hell they cleaned and detailed this filthy Hyundai that fast! It’s clearly a new car. I’m not going to look a gift horse in the mouth so I’ll take it. Apologies to whoever ends up in my dirt box Santa Fe. Treat her well. Me and this new beauty are off to take on the road!!
I’ve never gotten a car wash before where I had to rewash the car when I got home. Paid $30 for “the works” and I turned out to be the only one doing “the work”.
Paid $17 for a carwash. They did not touch my windows. My daughters fingerprints were still all over the window (reason why I went). They do a horrible job drying the car. They watched my open my trunk to dry the water from dripping down the car.
Easiest way to a new vehicle is the 5 Star Detailing! Beautiful work, on time, will definitely be back. This was our third vehicle to visit Splash for this service and weve never been disappointed.
Great service all around. I love Samatha, she is always so very helpful and Shay is just as wonderful. If you are looking for a car wash along with excellent servicd i recommend Splash.
I love splash car wash! I was so happy to receive a free car wash! The staff is always helpful and their late night exterior wash option is very convenient.
I recommend the unlimited membership ! Ariana was able to help me fix my account . She’s a fantastic cashier and a pleasure to talk to .
I keep wanting to like this place because of its good location. The last two times I went here, my car smelled horrible after they finished. It is like they just cleaned up vomit in one car then they use the same rag to wipe down the interior of your car. They also try to push services on me each time I visit.
Samantha is phenomenal at her job!!!! Always has a smile and greets you. Unlike your weekend girl. Samantha has gone above and beyond for me on numerous occasion she is a Value to your business.
They do a good job cleaning your car.
Ariana at cashier had great customer service skills. Very personable and professional, purchased a membership with no regret!!!
On a basic wash theyll clean out your interior very well, and the machines do a pretty good job on the exterior. They dont seem to clean rims very well though.
I love coming to Splash Car Wash always friendly smiling faces. Samanthas customer service is the best Ive seen. Recommend this car wash to anybody.
Got a regular wash and full interior service. Interior was shampood, polished, overall exceptionally cleaned. Its like brand new. Exterior wash was standard.
I love Spalsh car wash, it is close to home I can get right on the highway if I am in a rush to work. Samantha is the best always greets you with a smile and very polite.
Ariana was very helpful, walking me through the rewards program. The interior detailing job done was fantastic.
Yeah I noticed when my car went out they where paying attention on the Mercedes and BMW than my toyota Camry I pay monthly I have full service I am thinking of pulling out I guess I am not good enough for a decent sevice.It has been better so far will give better as I keep coming giving it a try...
I got the 5 star interior and exterior detail on my pre owned Acura RDX that the detailer gave to me filthy. They did and amazing job the car looks brand new. I could not be happier.
Ariana did a great job and helped me out with my account! She was pleasant and made my experience a good one!!!
I just want to express my feelings and let you know how good of a Manger Juan is! I went in to get my car washed this morning, and was in and out. Through out the whole time we spoke and he made sure my experience at Splash was one to remember! Thank you Splash!
Worst car wash ive ever been to ever!! car is still dirty armor-all all over the car car wasnt cleaned inside except for a vacuum and washed mats .. outside is still dirty horrible job at drying the car .. I would NEVER EVER EVER EVER go to or recommend anyone to this car wash ... oh and the car wash location is in white plains just to be sure ... step it up because for the $25 I paid im highly unsatisfied
They scratched my car and refuse to pay for it. VERY DISAPPOINTED!! CHECK YOUR CAR BEFORE U LEAVE!!! I won’t go to a place that won’t take responsibility for damaging your car and also try to cover it up.
This place is AMAZING!!!! The staff were extremely professional. David, was very accommodating and understanding to my need for a thorough cleaning. Samantha continued with same professionalism as I paid my bill.Thank you, its hard to find a good service now a days. I truly appreciate it😊
Average car wash. No special treatments or belts and whistle. Except you can shoot soap onto the cars as they go through the wash, if the guns are working.They do offer some decent specials
Wonderful experience asan unlimited member here. Car comes out spotless every time. Thank you for the recommendation Ariana!!
This location does not keep its promises. Bring my car in for full clean up with negotiated cost of 150. They broke the deal and instead of 150 the final bill was 210. Aside of couple missed spots and wet carpets the cleaning itself was ok.
Outstanding wash on my Ram 1500. Samantha at the desk assured me a great was . Came out better than I could imagine. Highly recommend splash. Please come to rockland county and provide your services
Great work car came really clean
This is the right place for Cash wash in a low budget. You get offers and they unlimited car wash for a cheaper price
They are great. Monthly unlimited plan is excellent. Just got a new car and they transferred the membership in 2 seconds. Samantha was very friendly and helpful!
Thank you splash finally a car wash with a magic touch my car always come out looking like it came out of the show room ,and what a wonder pleasant staff. Samantha and Jennifer are always super friendly and courtesyDont waste your time anywhere elseGo to splash white Plains !!!!!
I will never go there. They dont know how to operate car into the washing lane. I got flat tired (both front tires) because of them. They even twisted the rare mirror and they dont operate anymore. Never, never go there. I end up spent $500 to fix everything
Ill never go back!!! First I had a terrible experience with one of the workers, yelling at me. I gave it another try thinking everyone has a bad day, then they scratched my car and had the nerve to say it was there already!! I knew that I didnt have a single scratch on my vehicle previous to bringing it in. I dont know how theyre still in business!! Extremely unprofessional.
Good place to wash and clean your car.
Great Experience. I wash my car frequently and they always do a great job! Their monthly program is a must for those who dont have it!
Very nice place. Service and customer service was excellent. Samantha was very helpful about explaining all the different offers they have and the types of car washes they offer
Thank God I found another car wash near us this car washed into anything they barely use the vacuum inside my car.
I went there yesterday and they did not vacuum my car properly. I still had crumbs and dust in my car. I paid 25 dollars to get really upset. I am not going there ever again.
I’ve been coming to this car wash for 5 years now and it has yet to let me down. Best bang for your buck. Any problems and Samantha will always make it right!
Usually pretty good. Can be hectic when there are a lot of cars. Really only room for 4 cars to be dried. Samantha is a sweetheart and is always ready with a smile.
Spent $20 for full service & wheel express today. They did terrible job. When I got home I found the front bumper was completely not cleaned, not mentioning a few other spots. Very disappointed and upset. Workers are lazy.
They fell off. They dont even take the garbage out of the car like the empty juice containers anymore.
Coming here is always a great experience. Whenever I have a problem Ervin is always ready to help me . He always has a smile and acts with professionalism . When it comes to customers satisfaction they can get an A+++
Great car wash! They do a really good job and are very efficient!
The service is impeccable. I pay for a service that allows my car to be washed 365 days a yr (worth every penny).
Had a question about my monthly membership account I called and spoke with Samantha who addressed my question and concerns. I really appreciate Samanthas quickness and her courtesy. She is AWESOME!!!!
The reception guy was so bad. He asks you to pay for him. If you say you want to pay at their office , just as usual, he will give bad service, for example, does not process your car to make you wait for a longer time.
The machines did great service but the people services, so so ... Not a good wipe down, my car still had water beads on hood and trunk ... Sales person, not into customer service or too busy ...
Hands down the worst car wash I have ever been to. Visible scratches everywhere, dried soap everywhere. I have no idea why this place is constantly busy. Beyond terrible.
My experience with Will, Ariana and the Manager there was excellent and a great job. Thanks to the White Plains team!
Been here a few times and theres always leftover soap that the guys miss. Also the last time I was there the lady ringing me up had the biggest attitude. Done with this place for good.
My car was not cleaned thoroughly and it took them not even 5 minutes to clean my car. Very disappointed and not worth the price.
Great car wash, did a great shop! Highly recommend!
I want to say Samantha in wp is nothing short of amazing... I had a great experience here in wp . The westport ave.store really needs to get there stuff together .the management in norwalk is not clear on things and needs to figure things out .White plains location is fantastic. Samantha Scullion you are the best.. thank you
Ariana was great and very professional. She always recognized me and greeted me with a smile.
Absolutely love coming to this place my car is always sparkling clean when Im done the girl behind the counter Samantha is so knowledgeable and everything that she does.
Take Company Pool Vehicles for detailing and car wash and the work they do is excellent. Ask for Samantha.
They are very profesional and they treat me like a family, Samantha is the best , and the manager always are happy
This place is decent and they do a good job. Ive tried multiple package deals offered by them and you get what you pay for. What I dont like is that they are too aggressive pushing the special deals.
Poor quality if I could give them zero stars I would its a rip off so you can do details and pay more I do not recommend
Professional Service is the best I have ever had in a very long time Samantha made me understand exactly what I was paying for and this was top quality service
OK first I would like to say this car wash is one of the best places I ever been to manager Samantha very great customer service she has staff under control every time Im there I feel like Im at home and my car is always sparkly clean love you guys keep up the great work see you soon splash car wash on kensico ave in white plains if u havent been there u need to go
Love Samantha she was super sweet to me and nice, I had to explain how I was driving around town looking for a carwash that was willing to was my carpets inside since there was an accident inside (vomit) 3 different car washes turn me down but here in splash they took good care of my car and even recommended some things to take the funky smell out, pretty happy with the service honestly finally found a place in New York where they do care about customer service!!!!!!!!!
Samantha at the front desk is so helpful. She’ll never let you miss a discount and reminds you to redeem rewards!
Cheap, friendly staff, and lightning quick. Easily by the best car wash service in White Plains by a country mile.
Arianna at Customer Service is so helpful. She is knowledgeable and kind. She is a great
Samantha’s amazing customer service and information about the affordable plans made this monthly purchase worth it
Ariane was extremely helpful. The staff always does an excellent job detailing my call. Thank you.
Just got my car back from Splash and it looks incredible. Lady told me Ill fall in love with my car all over again and she wasnt lying. Couldnt be more happy. Thank you guys
Service great; they got dirt out of corners that I never thought it could be got out of! The interior seemed like new! And it was really dirty from years of utility use.
I dont like the fact if you have the 24.99 plan vacuum is not included. You have to pay additional 8.00 to have your car vacuumed.
Best car wash and Samantha is the best worker at that car wash I give 5 stars and great customer service...
This is the only automatic car wash I take my cars to be cleaned
I will bring my car back! They did a great job, my car left looking brand new and clean.. great staff
They do an okay job I personally feel that theyre overrated Lee expensive for what they do but theyre the only car wash in the area so if they get away with
Overpriced and after all you spend they dont get car cleaned properly the first time. Make sure you take it back for any discrepancies which are more likely than not.
Best car wash ever. Excellent array of services and all are very friendly.
They do a good job there monthly is very cheap and you can access more monthly locations for an additional $5.
Everytime i go there the clerk inside i believe her name is sam such a wonderful young lady always has an amazing smile and so respectful
I went for platinum card wash and they did just nothing as such .. I went to one more time and then they did it well ...its ok just for car wash
Bad service, too expensive, they dont clean the floor mat, doors or dashboard and they charge you 20dollars and if you want more you have to pay extra, I dont recommend this place,go greenburgh best price and service
They always do a great job here. My car is perfect after they finish.
My S.U.V got a long scratch on the back of my truck! For a $30 car wash THANKS
Total reviews rating 3.9
199 Reviews for Splash Car Wash 2023:
Review №1
2022-01-21I have been a member for over two years paying $54 per month. I use the service perhaps every six week, and even during the pandemic I’ve supported this business because I reside in the neighborhood and what to support our local people. And as the owner of small business myself I understand the struggle the has been to stay in business. But the poor job they do gives me no choice. I talk to management and they told me that cleaning the interior was not included. I mentioned that I am not asking for anything other than what is included in my contract. Just wipe clean my car. See the picture and be the judge.Thanks
Review №2
2022-02-15I barely write reviews but i was actually appalled today at this carwash! I paid $40 including tip for a carwash you would expect something decent. They just rush and dont care about anything. The interior was disgusting. Than they told me my car was ready. The outside passenger side was not even wiped down outside and there was still glass cleaner on on the windows. I had to tell them to clean it. The cup holders were not touched my mats were soaked. Back seats all wet. Door jams were gross. For $40 for a drive through car wash i would expect a little extra on the interior but boy was i wrong.
Review №3
2021-10-12Not all car washes are the same and today I was astounded by the time and energy that the team of cleaners spent on my car. The car was very dirty with all kinds of dirt, sand and months of shoving all kinds of junk into our trunk! I knew it needed a deep cleaning and decided to take it to the Splash Car Wash in White Plains. It’s located near the Stop snd Shop just off Westchester Avenue. I decided to try using them since there are always a lot of cars lined up waiting which I thought was a good indication of the kind of service they provide.I opted forward the $34 deep interior cleaning that cane with an inexpensive $11 exterior wash.The Splash team gave my car the most extensive cleaning it has ever had and it was the best investment I’ve made in beautifying our automobile!
Review №4
2021-11-15I went in for a FULL SERVICE car wash, vacuuming/wiping was not done properly.... mats were not taken out to ease vacuuming and SEATS were not wiped down etc...When I called it was mentioned to me that cup holders, are NOT part of a FULL SERVICE in a stern voice. Juan the manager was placed on the phone and wanted for me to bring my car back. Time is money....once I pull into a car wash a proper car wash should be done the 1st time around. I wouldve appreciated a REFUND.
Review №5
2022-01-22I am a very meticulous kinda guy when it comes to my car getting cleaned that’s why I always come to Spalsh in WP. Danery, Carlos, Juan are always to professional in all they do. I visit this location somewhat often and when I do, I always feel comfortable with the work done. I’ve had them do quick detailing to ceramic coating and always perfect!
Review №6
2022-02-08Had the unlimited car wash pass (The Works). I had to cancel it cause every car wash been terrible and not worth the money.
Review №7
2022-05-15Good exterior car wash. Nothing was really cleaned on the inside of my car but the carpets. Cup holders and dash board were still dusty and filled with crumbs. Almost like they didn’t try to even wipe off the little bit of dust there was.
Review №8
2022-02-10If I can give this place a ZERO it would be an understatement.I payed $33 for an interior and exterior car wash .As it turns out vacuuming the interior of the car or wiping the inside of the car aside from the dash board is not included in that price as per manager . Instead of sending someone over to actually correct the situation he told me “ I have high expectations!” NEVER seen such a HORRIBLE job !Pictures are unfortunately not uploading . Literally payed and wasted my time for nothing.Should have know when I witnessed the employees of this car was open the trunk and vacuum right at the tip of the trunk and that was it
Review №9
2021-12-28Just got back to work after leaving these crooks. $35 is a a lot of money for a car wash. And for the $35 “works” I’d expect them to thoroughly wash and dry my vehicle. Not a ridiculous request being that that’s what they are supposed to do at a car wash.Tires were still dirty after the wash. They barely coated them in tire shine. The seats weren’t vacuumed. The inside windows were no dried. My kids car seat had debris blown in to it from the air gun they used to not clean out my cup holders. Rear bumper was still dirty because they never hit it with the spray gun before it went in to the wash.Didn’t have the chance to complain because the guy tending to the car behind mine started honking the horn for me to leave the driveway so he could move the next car up. I was so frustrated it wasn’t even worth going back to complain.Paid an extra $4 for them to wash my rubber mats and they left them still muddy and with standing water.$35 is a lot of money for a car wash that leaves you wanting to run it through the wash again.I’ve left less than 10 Google reviews in my life. This ain’t my thing. I don’t want to knock a small business.But, buyer beware.This place 100% is not worth your hard earned money. I’d give it 0 stars if I could.
Review №10
2022-04-12They dont clean properlyTires comes out dirtyCup holders dirtyDashboard dirtyI paid for the unlimited gold service. I try to talk to staff or managers they always have a bad attitude.Hopefully someone can open up a car wash and give them competition. They take there customers for granted.