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Phone: +1 800-738-1424
Site: https://standardinsulatingco.com/
Opening hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 4.8

199 Reviews for Standard 2023:

Review №1

2021-12-15

We recently had a high efficiency furnace installed, as well as alot of insulation work. To be honest, I have torn feelings about my experience with Standard. The guys that did the work were professional and knowledgeable. The experience on the other hand kept me guessing. When we had the furnace installed, the installers said they had a new truck that they hadnt been able to fully stock yet. It happens I guess. I didnt mind, but I had to provide several fuses because there was an issue with the furnace upon installation. Fuses are cheap and like I said I didnt mind, but still, and they also didnt have the correct size hose clamps, so they had to use zip ties to secure a fitting on the condensation line. Also, they didnt have an important part for the cold air return duct work that was needed, so they called another guy to come bring it to them. At the end of the day, the poor guys were at my house all day. Still, they kept going to resolve any issues and make sure we were satisfied. The furnace works as expected. Onto the insulation... again, the installers were professional. There was a guy prepping, by covering everything with plastic to avoid damage to our belongings that may be caused from overspray when the spray foam was installed. He was very thorough with the prep work, and I was very pleased with the detail he went to to protect our stuff. There was a guy that did the spray foam and a guy that did the blown in insulation. I honestly felt bad for them because anything that could go wrong, did go wrong for them. The biggest setback was that the gun used for the spray foam malfunctioned, which caused all production to stop for I believe it was about 2 1/2 hours until it was fixed (a repair guy was called to come assist with fixing it). Another set back was that the temperature of the spray foam fluctuated from too cold to too hot. It was out of the installers hands, and they kept me informed which I appreciated. The main part of the house where the spray foam was done looks very good. The blown in insulation came out very good in our attic. Last year, I installed rockwool insulation above the sill plate in the cellar, which made it alot warmer down there. The installers removed and discarded the rockwool as they said the spray foam is much more efficient and will work better. Honestly, Im pretty disappointed with it. It feels much cooler than the rockwool, and Im very disappointed with how it looks. Initially, when the preliminary inspection took place, the salesman and I had several ideas, but I couldnt remember all of the things that we agreed on for them to do for us. Thats MY fault, or I would have had everything out of their way and prepped, so the appearance somewhat is due to my lack of attention, but still I believe there could have been something done to improve on the globs and drips, or runs of spray foam. Again, I felt bad because the poor guys were there literally all day. They showed up at 7:30am and left I believe at 8:30pm. With that said, I respect that they wanted to get home, so I didnt want to ask them to fix it. We have a final inspection pending, so I will ask if there is anything that can be done to remedy my concerns. Overall, our experience with Standard was good with the employees, but mediocre with what we received with what we paid for. Things happen, but I feel they should have a list of materials to keep stocked on their trucks, and possibly a back up for critical tools, such as the gun for the spray foam.

Review №2

2022-04-07

This company made getting our house insulated so incredibly easy! Everyone in the office had great customer service skills and made the whole process seamless. The crews that came and did the job were professional, perfectly on time and incredibly good at their jobs. There were small details that made the whole thing an amazing experience. Without hesitation I have already recommended them to many people. Standard insulation sets the standard for what other companies should be doing.

Review №3

2022-03-23

My recent experience with Standard was above and beyond my expectations. The office staff were friendly and accommodating. The technician(s) that serviced my calls were compassionate and knowledgeable. They did what I considered a very thorough job and were very patient with all my questions. They serviced my a/c unit and my furnace. And each time, it was like my problem became their problem. They never rushed through the job and the end result was truly a happy ending! I will highly recommend your company to others and I look forward to doing business with you in the future.

Review №4

2022-03-08

I had insulation put in yesterday in my attic space and also basement. The guys that came here were friendly , professional, knowledgeable and they did a great job. Upon completion they showed me exactly what they had done and prior to their work they explained what they would be doing. They took careful measures to protect my belongings and they cleaned up immaculately.. literally. Also communication via phone calls and emails with this company prior to the work being done here was exceptional as well. Top notch for sure.

Review №5

2022-05-01

Last Thursday I had a furnace installed by Standards 4 associates. They arrived at 755am, right on time. They all shook my hand, introduced themselves and explained how they would proceed. They were aware that I had to take my father to a doc appt in the afternoon and assured me that the project would be complete before then. They were friendly, polite, professional and happy. I was very comfortable with them in my home. They explained what they were doing and why. They cleaned up as they worked, did not mind my questions and had conversation with me. They completed on time, wished my Dad good luck and offered any help I may need in the future. All in all it was a very pleasant experience.

Review №6

2022-07-05

Insulation…can’t say enough about this company. Very efficient and courteous. Excellent communication, from Todd Bariteau, Empower Auditor, who guided us through the process, to Shannon W., who scheduled us and answered all our questions, to John Campbell and his team doing the work. Top notch. Professional, knowledgeable, and very efficient. Couldn’t be happier with the excellent service we received. Thank You Standard!

Review №7

2022-06-09

Todd came first and explained the program offered through NYSERDA. We were approved for the grant and they scheduled us for upstairs insulation and the perimeter in the basement with spray foam. On the day of the install their BIG truck pulled up, backed in, (perfectly I might add) and the crew of three began setting up for their work day.They were thorough, professional and knowledgeable about what they were doing. After they completed the job, they cleaned up everything and left everything the way they found it.I would highly recommend this company for not only their insulation expertise but for any job that they can offer. From the owner, to the office, to the employees, they did an excellent job through and through. Thank you Standard Insulating Co.

Review №8

2022-07-23

Standard offered the highest quality of service from assisting with my application to final cleanup upon completion. All the workers were kind, informative and conscientious of their work. I already feel the comfort of the consistent temperature of my home and $$ saved on my utility bill. I would highly recommend Standard for an evaluation of HVAC systems and insulation needs.

Review №9

2022-06-23

Excellent company to work with. The customer service was beyond helpful and knowledgeable. The technicians were very professional and skilled. It truly was a dream working with Standard Insulating. I never thought working with a business could be so easy and enjoyable. They set a perfect example of what a business should be.

Review №10

2022-04-07

It was truly a wonderful experience working with all at Standard. They made the process of getting a new furnace very easy when I was worried that it would be runaround hassle. Very professional, courteous and prompt with their service. Offered available programs I could qualify for and made sure that I did take advantage of those programs and I’m glad I did. Saved my family money at the end of the day when it seems nowadays everyone wants your money. I’ve told all I could that would listen how great of an experience it was with Standard and would recommend giving them a call.Again, I cannot stress how professional, courteous and prompt they were with their service. Don’t wait, give’em a call, you won’t regret it.

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