Online estimates
Yes
Stanley Steemer in Buffalo
Categories
Location on the map
Buffalo, Erie County, New York, US
Service options
Health and safety
Staff wear masks
Yes
Phone: +1 716-875-3025
Site: https://www.stanleysteemer.com/l...
Site: https://www.stanleysteemer.com/l...
Opening hours
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Stanley Steemer in other cities:
Comments (199)
I scheduled an air duct cleaning and was able to find an appointment within a week. Scott was on time, professional and answered all of our questions. The service was quick and efficient and now my furnace is running smoother. Great service and a reasonable price!
The first crew did not do a good job. My carpet was still dirty. Stanley Steemer heard me and sent another crew. They were wonderful. My carpet is like it was brand new. I highly recommend them. Thank you
Marcus and Cameron were very professional and very nice. I would have them to my house again!! They also cleaned out my dryer vent!! House feels and looks fresh. Highly recommend Stanley Steemer!!! Thank you.
Team was on time to the minute! Very professional, polite, experienced! Mario and Joshua explained everything to us before starting and after they were finished. We could not believe what a great job they did!! Carpets came out beautiful!! I was not expecting the awesome results they were able to do! We highly recommend Stanley Steemer and specifically recommend the team of Mario and Joshua! If you are looking for the team that is polite, professional and really knows what their doing, request Mario and Joshua. I know that’s what we will be doing when we have our carpets done next time! Impressive!! Thanks!!
I received an estimate from a different company and they showed up and almost tripled their quote. I then called Stanley Steamer and they sent out a crew within an hour. They did an amazing job and even sent out a second crew 2 days later to touch up the furniture because of the pet smell. I would HIGHLY recommend them to anyone needing service on their carpet or furniture. Great reliable company!!
We used Stanley Steemer to clean and shine our hardwood floors. The crew was prompt and professional. Their work is excellent. They are coming back to do additional work and we are hoping for the same team. We highly recommend Stanley Steemer for your personal work.PADBemus Point, NY
Staff was exceptional. My job was small, floor cleaning a foyer, so I paid a minimum charge that in my opinion was high, but they did a great job. Id suggest that the company offer a seasonal stoop and entryway cleaning appt for small areas/duplexes.
The workers were very punctual. I ordered a duct cleaning and thats what they did and more. They explained and took me around and showed me what was going to be done. Afterwards, they showed me what was removed from my ducts and gave recommendations for future service. I recommend using their service.
I was very pleased and comfortable with both Gerard and DeMilo. They were professional, polite, well qualified, and explained everything that was part of the job. They left everything tidy. And explained after care, how long it should take to dry. This is a good valuable service. I will recommend Stanley Steemer to my relatives and friends. Getting my area rugs and chairs cleaned, deodorized, and protected will help me extend the life of my furniture. Thank you so much to both DeMilo, and Gerard!
The two gentlemen who came to clean the carpets were honest, friendly, and efficient. They showed me the difference between the dirty carpet and the clean area immediately. I have ivory berber that had turned gray and dingey from years of wear and tear. In less than an hour my carpets looks incredibly better. They also cleaned an upholstered recliner that had a buildup of dirt and oil on it. It came out beautiful! I wish I had called on Stanley Steemer sooner. Reasonably priced. Very satisfied with the outcome. Will definitely use them in the future!
First time using them and I’m a satisfied customer. I was able to make a same day appointment. The employees were on time and professional. I also found their pricing to be very reasonable compared to another quote I got.
The appointment was easy to set up online, they texted 20 min ahead as they said they would, the techs were polite and efficient. The 2rooms and hall took about half an hour. They were considerate in lifting my furniture. Great!
The gentlemen that showed up here were timely professional kind and courteous. They did an excellent job! They cleaned all the ductwork in the house and cleaned up after themselves too. Would highly recommend the service to anyone! Thank you very much!
Matt was very friendly and honest with me. I had to get my carpet cleaned in my small 2 bedroom apartment due to it being in my lease. They counted my living room as 2 rooms so it came out to be more expensive. All the furniture was out of the apartment which is most of the work they had to do and they still charged me so much for my small apartment. Will use someone else next time since it was expensive.
Mario and Jacob?/Jason? Were amazing!! I had a pet bathroom incident on my couch and they were very understanding and helpful. They came out right away and my couch looks great again!
Mario amd his partner were on time and very mannorable. They did an amazing job on the cleaning. Their service was professional and quick. Very knowledgeable as well. Great job guys..will absolutely recommend and book again.
The guys were quick, efficient and very nice and helpful. You could tell they enjoyed their job and took pride which is very rare these days! Would recommend 100%
The team showed up on the same day I called to request service. The young men were professional looking in uniform. Very polite yet friendly. Got right to work. Efficient. Highly recommend.
I really appreciated how responsive the technicians were. They didn’t leave until I was satisfied with the work that they performed. Overall the technicians were great and very polite. I will definitely use them in the future.
Stanley Steemer is easy to schedule online, and they always arrive on time. They make the process very easy, the reps are always courteous in my home, efficient and thorough. They are informative and consultative without pushing too hard to upsell products or services. I have used a bunch of times and recommend!
John was very friendly. He listened to my concerns and addressed them. He did an excellent job cleaning the carpets and my chair. He seemed very knowledgeable. I would request to have John come clean my carpets again.
Service and Demilo were great- I was surprised at the cost! My house is small and I think they charge by room rather than by size. For a larger house with larger rooms it may not have been so shocking! But I may reconsider next time as I feel I overpaid, even though they did an excellent job.
They cleaned our ducts out throughout the house. OMG . It was great.. Very reasonable and Cameron and Marcus did a great job. I would recommend them to anyone.... Great,clean service.. it was wonderful..
Andrew and his partner did a wonderful job cleaning my couch, they were professional courteous and knowledgeable. Prior to the service the Wyoming county Stanley steamers was very responsive in responding to my texts with questions. Glad we choose this company
Ive used Stanley Steemer about a half dozen times in the last several years. Pluses include ease of scheduling and known brand, negatives would be inconsistency of teams. Ive had excellent results and mediocre ones requiring a redo. That is the risk. Generally all teams aim to please, some even if reluctantly.
Another company canceled on me today around 945an Mario was out to my house by 11am did a phenomenal job. Carpet looks brand-new and really helped with the pet stains! Five Stars !!!
Fatma arrived in the morning and did a fantastic job. There was some confusion regarding grout color sealing, however he explained everything patiently and applied a clear seal on grout instead.Beautiful job, very considerate, professional. Thank you.
Scott and Jordan were very professional, and in time. Did awesome cleaning my messy couches and rug from two very rambunctious kids and a dog. I would highly recommend them to family and friends :)
Used the service to have our ducts cleaned. I was skeptical of having this service done, but the filth they were able to suck out of my vents was incredible! Toys and even some old mouse traps from the previous owners. Cameron and Marcus were on time and very professional. Thank you!
Aries was very knowledgeable on the products he used for my carpet. He took his time and made sure every stain was out of the carpet. He did an excellent job.
I was amazed at the professional demeanor that Cameron and James have while working in my home. They answered all my questions and cleaned everything up. Im so happy with Stanley Steemer for getting the duct work cleaned out!
Aaron and Jacob were fantastic! They were very quick and had everything finished in a short period of time. The quality of their work and professionalism was exceptional! They answered all of our questions and explained everything after they were done. My wife, mother-in-law, and I were very pleased and will definitely use this service again!
When I originally booked my appointment it was only for the bedroom. DeMilo did offer having my kitchen done before he left and at first I declined. After seeing how my bedroom turned out though I added on the kitchen, bathroom, and entry ways, long story short all my ceramic tile flooring. DeMilo & Edward did a fantastic job today!!! They were very personable and explained how to keep up the care and cleaning of my flooring for future reference. Even after my need to keep adding on to the original job, they still treated me with respect and not like I was a PITA. DeMilo even came back to thank me for the tip. Thank you guys so much for the awesome job today!! I will be a repeat consumer and will gladly recommend you to everyone!!!
Stanley Steamer was very through and professional I was so blessed by the work they did. They walked me through the cleaning process what stains could be removed and what couldnt. I am very happy with the work they did.
The young man was very nice and very professional. I liked being able to know ahead of time what the young man was going to look like and where he was on the map. The text messages were very timely. I would recommend this service very much.
Very professional and courteousOutstanding job done. Carpets were in terrible condition, but now look like new again. Would definitely use Stanley Steamer again.
Scheduling the appointment was very easy, confirmation and reminder notices were clear and concise, ‘date of’ phone call prior to impending arrival was great; Faton and James were polite, responsible, efficient, knowledgeable and a pleasure to do business with. Wholehearted approval and recommendation.
Aries and Marcus were professional, personable and prompt. Enjoyed talking with them and would definitely hire them and Stanley Steemer again!Thanks guys,I appreciate your help!Chris
Polite guys, great work!I take a star off. Although friendly, the price does not reflect the work. After hiring a different place for an issue they wouldnt do, the other place got eveeything up, including the stains/marks this place swore were embedded for ever. This place takes about a half hour for the same price the othef place took for 4 hours. So...shop around. They arent bad but they arent the best.
Andrew did a great job on our carpets. He was very professional and explained everything as he was doing it. Highly recommend Stanley steemer
They worked quickly and were very professional. They took care of all of my concerns and gave great tips for keeping the furniture in great condition!
I was happy with the rug cleaning,… but the upholstery cleaning once it dried looks just as dirty as it did before. I’m not happy with it at all. It was a waste of 95.00. I would not recommend anyone using this service. I’m very very unhappy
They were very polite and did a great job on my carpet. Like there service. They were respectful, and a great job
Great job! Showed up on time, very professional and they took a carpet on rough shape and made new again. We could not be more pleased overall!
James and Jacob were friendly, courteous, helpful, and did a excellent job! Highly recommend Stanley Steemer and these two gentleman. My rugs look fantastic!
Ian and Pep were on time, and did a wonderful job cleaning our sectional and three area rugs. I would recommend them any time.
Excellent service! Both technicians were professional, courteous and great at what they do. My couch and loveseat needed a cleaning badly, and both came out great.
I used Stanley Steamer for the cleaning of my air ducts and carpets. Scott did an amazing job explaining the process and him and his partner were very both professional.
Arrived on time, professional and hard working.Rug looked great hope stains don’t come up as it drys
The two man crew was very pleasant and efficient. They showed up in the promised time range and did a very good job on the rugs.
Scott and Jon came to clean the ducts in our house today. I was very impressed with their punctuality, customer service and professionalism.
They were exceptional..I would highly recommend these boys they were professional and explained everything. I am very pleased with the service
Areis was very personable and professional. They did a great job with our hardwood floors, area rugs, and carpets.
Mario was pleasant, professional and our chair looks brand new! Highly recommend their service.
We moved into our house a year and a half ago and never got around the deep cleaning the carpets. Well, we now have a baby who is about to start crawling, so that kicked us into hyper-speed to get it done. I scheduled the cleaning online with absolutely no hassle or questions, and received reminders the week before the cleaning to confirm the appointment. Our arrival window was 11am-3pm, so we prepared by setting the whole day aside not knowing when theyd be able to get to our house. I received a call at *10:20am* letting me know the cleaners would be there in about 15 minutes, and they came, cleaned, moved our furniture back, and were out by 11:30am! They did an incredible job and got out stains from who-knows-how long ago in a cream colored carpet. We have a large living room, a spacious foyer, and a large twisting staircase, and all three areas look like-new now. Ive already told friends and family members how impressed we were! I absolutely recommend these guys to anyone looking to refresh and clean their carpets!
They did a beautiful job on my old hardwork floors Clean and shiny! Carpet looks great. I would use again and highly recommend.
We had an emergency situation where we need our carpet cleaned ASAP. I called on Saturday afternoon for an appointment and they came on Monday by 11 a..m. (theyre closed on Sunday(. The 2 men who came did an exceptional job - and wore masks which was greatly appreciated. Thank you Stanley Steemer.
The team that arrived at my house were very efficient. They communicated with how the process would work and which services were included with my purchase. After we worked out the particulars, both men got to work. They were thorough while quick. I took some before pictures and I could tell the difference afterwards. The only service I signed up for that might be an addon without much value was the deodorizer.
They were very thorough. Very polite. Listened to my issues and came up with how they were going to fix it. The rugs look great. Will use them again.
Both guys were very professional, on, answered all my questions, knowledgeable, did a Great job.
Spent over $ 200.00, and would of gladly, spent more. To have my 85 year old fathers carpet cleaned for the holiday. This company took, my money, and just left his carpet wet. Absolutely, a horrible job. When it dried, it was the same, dirty. Your a sorry company, And should shut down!
The service was excellent and professional. Mario and James cleaned an old carpet and made it look new again. Very pleased!
I could not have been happier with their service. Our tech was polite, friendly and on time. My furniture looks like its brand new after having TONS of stains from pets and toddlers. Very affordable. Would def recommend.
Awesome service! I will use them again they are the best and I’m the past I have used others but this was the best! My rugs looked so much better when they were done! The young man that came out was polite and helpful!
The crew was excellent - on time, professional, and efficient. My carpeting is clean and protected. I highly recommend.
Stanley Steaming came to my house to remove a smell from a section of my leather furniture and failed to remove it and I still got charged. Went back and forth with GM Cayden at the Cheektowaga NY office and he specifically told me about 3 times he wasnt going to refund my money! I should have known better a friend of mine had trouble with Stanley Steamer a few years back. The owner of the franchise in Cheektowaga NY was supposed to call me and never did! Im still considering taking them to small claims court! They also posted a rave review that in my behalf. Beware go with a more reputable company!!! This will be posted on face book!
They notified me when they would arrive, arrived on time, were polite and professional and did an amazing job. Will definitely use their services again and recommend to all.
Jim came to my house to give me an estimate on duct cleaning. After a thorough inspection, he advised against the work due to an asbestos issue. I appreciated his honest appraisal. I then asked for an estimate on carpet and tile cleaning, which Jim calculated in the spot and scheduled to have a crew out the next day. Desmond and Nick arrived on time and got right to work cleaning my kitchen floor tiles, living room, staircase, and upstairs hallway carpeting. They were polite, thorough, and very respectful of me and my home. I was also very impressed with the results. Everything looks fresh and clean! I would highly recommend Stanley Steemer for any cleaning job you may need to have done.
The two gentlemen that came to clean my area rug were professional,knowledgeable & friendly. They did a great job & my area rug looks new again!
The guys that came out to my house were amazing! They were very thorough and kept me updated during each area being cleaned. They were also very considerate of my house and fast! They got stains out I didnt think Id ever be able to get out, thank you!
Loved every part of my experience, very professional very welcoming and hard working, took out as many stains as possible and I’m truly amazed and thankful for their hard work!!!
They took their time they were very pleasant excellent work and we will request them again the same two guys house looks beautiful
I would highly recommend Ruben R. and John N. for services. They were on time, professional, pleasant and cleaned carpets that were 30 yrs. old. and made them look new. Upholstery was also done exceptionally well.
Very nice, friendly and took the time to work on the harder stains … definately will use them again this is our second time … so worth the money !!
Brandon and Jacob, did a great job. They are very professional and amazing. Thank you, T
Faton was great. I always request him. I would never use another carpet cleaning company!!
We’ve been using Stanley Steemer for years and they are always professional, courteous, and do a fantastic job.
Awesome, fast job done by Kevin and Pepe. Prompt, courteous, professional. Will definitely reach out for future service needs.L. W. Lockport, NY
Prompt service, friendly professional workers, the men worked well as a team, the final cleaning was excellent. I would definitely recommend them and hire them again
Very professional and extremely efficient! They were finished with my stairs and upstairs hallway and landing in about 15 minutes.
Carpet does not look like it has been cleaned, at all. They just took my 200.00,Like it was a hustle. I am shocked. Stanley Steamer.... Thought I went with the best.
Used their services at my Business Office twice now. Prompt, courteous and good work!
Furniture looks good! No hassle and happy it’s done.
Just purchased first home and needed to resolve allergy issues. First they blew out the vents and heating/cooling systems. The next day the rug snd hardwood floors. Previous owner had a cat and I am highly allergic. I am finally able to finish moving in without a mask to lessen asthma attacks. All the techs that came both days were great. Will use again and highly recommend.
The prices are fair and my rugs look beautiful. I found a little stain and the Stanley Steamer guys did not hesitate to come back and correct the problem. Very nice and concerned workers.
I scheduled a mattress to be cleaned, my sons twin bed. They only did one pass on the mattress, he originally said the stains may not come out. When they began to come out on the first pass.The pattern sewn into the mattress was creating a challenge, but the stains were coming out.I thought that the tech would attempt to follow the pattern for a pass to be more effective, but no. The box spring was NOT included in the price.I feel a better job couldve been done so I was glad they came, but my results couldve been better. I gave 3 stars for showing up. After reading other comments its clear to me that my techs were exhausted and didnt have the energy to give.I could tell they were both sweaty and winded. Thanks for what tou could do guys. I know the stuff will come up if I get the right cleaner.
Kevin and Gerard came to my house. They did a thorough job cleaning my carpets and duct system. They were both clean, courteous, and did an awesome job cleaning. Highly recommend this company.
Ian and Ed did a excellent job. They were very professional and explained as they worked. We have been using Stanley steamer for years and will continue for many more. I would highly recommend.
I am not satisfied with this company lack of communication. I came from out of town to have carpet cleaned in one of my propertys, I was told that I would be notified when clear was on the way, I WAS NOT. After sitting in an empty house all day I called the company an was told that they came out, I find that hard to believe seeing that I was there all day with out a call.
I spent $128 on cleaning the stair runner the past Tuesday. It took them less than 10 minutes to do the work. After cleaning, the rug remained as dirty was it was and they told me that it would take some time for the rug to dry and the color to show. But nothing changed. In the past few days, every time I walked on the rug I had regrets about wasting my money on them. Very disappointed.Update: Stanley Steemer offered to clean the runners again. This time they did a nice job of removing the stains. If every crew member can do their job, it would save a lot of time on both sides.
Very friendly, knowledgable and thorough. Highly recommend the team of Ed H and Justin.
Appointment was scheduled for 8 to noon, they arrived at 12:45pm. Both workers smelled from Marijuana. I was not happy. Still have a brown spots on carpet but otherwise seems clean and smells nice. They missed some stuff maybe cuz they were high? Personally I dont care what someone does but when its on a job I dont like that. They charged me full price to clean 3 bedrooms upstairs a total of about 40 square feet at most each. They cleaned around furniture because dont move nothing. Thats not right.
Guy that came was polite and did a good job. Id recommend their service!
Ruben and Corey were awesome! I scheduled my appointment less than 12 hours in advance and they were punctual and did the job great! My carpets look amazing! These guys are very customer service oriented, explained each step, and cleaned all equipment and areas thoroughly. Stanley Steemer, great job with these employees. They represent your company to the fullest. Will definitely recommend and use again!
Have had them out numerous times. They are always professional, and do a fantastic job.
The two young men cleaned my sectional and carpet on the stairs and hallway. They did an amazing job and were very polite. Never stopped working and were in and out in a timely manner! I would definitely recommend them.
Had a great experience using Stanley Steemer to clean our carpets. Our elderly dog had several accidents on our new carpet thanks to a nasty UTI she had - Im happy to report that after cleaning by SS theres no more nasty odors from that. Plus the carpet looks great! It could not have been easier to schedule, and they guys were right on time. A special shout-out to Rueben and Marcus -- I honestly cannot say enough great things about them. They were so very courteous and extremely professional, explaining patiently everything that they were doing and answering all of our questions thoroughly. Id recommend them to anyone.
I was extremely satisfied with Stanley Steemer and the work men that came to my house. They were very professional, wore masks and gloves and did an excellent job on cleaning my furniture. My furniture looks brand new. I will definitely use them again.
So very polite, explained everything, gave suggestion for future cleaning,took into consideration that I work from home..will use service again
On time, service men were polite and professional. I would highly recommend.
I was pleased with SS services. They came to clean my master bathroom tile and grout. Scott was attentive and informative and didnt try to sell up additional services. He walked through everything he was doing.Its only been a few hours since they cleaned, so I guess the real review will be in a few weeks depending on whether I see mildew build-up or dirty grout (on the floor) since I also got the sealant.
Very good professional and sales person BUT Stanley Steamers is so much more expensive than others
Very professional, courteous.Arrived on time, explained everything. Will definitely use again
The two gentlemen were very professional, polite, and explained the details of the service they we’re providing
Great service and explained everything they would do to clean my carpet.
Did my HVAC system cleaning, good service, was right on time and the technician was very helpful.... highly recommend.
You could not ask for two more top notch representatives of the company. Mario and James were very professional, knowledgeable, and friendly.
These two gentlemen went above and beyond with cleaning. They were fast, thorough, and had me triple check everything. Super speedy service and my mattress smells WONDERFUL. Gave great advice for future care and made sure I was satisfied before they left. Great manners and patient as I had to manage my dogs and children during these extra social distancing measures while they were in my home. I even added on a last minute job of cleaning my mini futon that was stored for a bit. Excellent, Excellent work! I would definitely recommend and will be using their services again.
I just moved into my first home and theres something about fresh paint and clean rugs that makes you feel even better when you move in. Scheduling was super easy. The guys that came were friendly, courteous and professional. They explained everything they were doing and answered all of the extra questions I had. 3 rooms and a small hallway... They were done in about 45 min! Thank you!
Air duct cleaning and dryer vent cleaning;There’s a significant improvement in air flow in ductwork since cleaning
Scott Miller and Mike came promptly to our home for scheduled carpet cleaning. They were respectful of wearing masks and shoe covers and friendly. Their service was thorough and quick. Questions that were asked had knowledgeable answers. We would highly recommend Scott to anyone in need of services from Stanley Steemer.
It was a small job, so they were in and out very quickly and efficiently. 1 area rug and a set of stairs and a hallway were cleaned. Their work on the stairs was thorough and they look fabulous. The 30 year old area rug they cleaned looks new!
We are very pleased with the services from Stanley Steemer! The technician was polite, professional, and efficient from start to finish. Our area rug looks like new! Highly recommend!
Best part of this company are the employees. Hands down every experience I have had with them has been wonderful. Sure the carpets are always done nicely but the people that come to do it are just wonderful to work with
They were very professional, answered any questions that were asked. All in all great service
They did a great job cleaning the carpets, they look amazing. Only downfall of the service, they were messy and left puddles of water in my garage and almost ruined my brand new cabinets that were in there.
The 2 gentleman that came were extremely professional & truly cared about the outcome & my satisfaction. They worked continuously on stains until they were gone!! I would call them back in an instant!!
Scott and Mike came out the very next morning after I called and absolutely exceeded my expectations. I had a friend watch our cats while we went camping, and came back to uncleaned litter boxes and cat sh!t CAKED into the carpet. I was worried we would have to dish out hundreds for new carpets, but Scott and Mike got them cleaned seemingly effortlessly. They were extremely professional and courteous, asking questions and keeping me involved in the process when I wanted to be and allowing me to work on other things when needed. They had my living room, dining room and a bedroom done in around an hour, something I thought would at least take half the day. Im praying Im never in a situation like this again but if the day comes, Im calling and asking for Scott and Mike. Great guys, exceptional work.
Your company claims to steam clean carpets..the truth is is that your company does not use stream ..u spray on cold water and vacuum..then you want to charge me extra to clean a spot ...I thought I was paying you to clean not stem but steam clean my carpet..you dont advertise that u dont use real steam ...I will not be using your service again
My service man Mario was EXCELLENT I would always love to have him back ty
The guys that came to clean the carpets were great! They were friendly and thorough in explaining the cleaning process. The process went so quickly, but the quality of their work was spectacular. I would highly recommend them to anyone looking to have their carpets cleaned and refreshed!
Stanley Steamer’s crew were very knowledgeable and professional.
Arrived promptly. Polite & respectful. Worked quickly & did a through, complete job.
I was able to get an appointment scheduled very quickly and the staff were timely and professional. Only disappointment was that I was told that the couch would be dry in 4-6 hours but it was not really usable until the next day. Would recommend company.
From start to finish my experience with the Buffalo Stanley Steemer team has been excellent. The quality of the cleaning and professionalism by everyone I have been in contact with has been outstanding. I will definitely call Stanley Steemer for our next cleaning and recommend them to everyone. Keep up the great work.
The two members of the professional team in Buffalo was fantastic! They were on time, communicated well and I learned a great deal from the team on keeping my carpet cleaner longer. I strongly recommend this company. This is the second time I’ve used them and I’ve not been disappointed.
Ian and Milo are my go to guys when Im requesting services. This time it was Ian and Sammy since Milo was unavailable. As always, they did a great job. On time, courteous, and professional. My carpets look brand new. Very satisfied with my service.
The gentleman that came to clean our carpets was very nice and professional. When he left he even said goodbye to my kids and their pretend snake. I would definitely use this company (and specifically this employee) again.
The technicians were very nice, knowledgeable and professional. They did an excellent job cleaning our family room, hallway and stairs. One of the technicians worked diligently to try to remove a fruit punch stain from the carpet. Our carpet looked great!!! I am a past customer of Stanley Steamer and will definitely continue to use their service in the future.
The technicians were very knowledgeable, attentive, thorough, and very pleasant to work with.
The cleaning team arrived on time and worked together to clean my carpets. They were very professional and careful not to damage any furniture. The carpet looks refreshed! I think it was a great value!
Ive used Stanley Steamer in the past and was extremely pleased with whole process. This is the reason I didnt hesitate to contact them when I needed 2 bedroom carpets cleaned in the house I just moved into. Again the process to schedule a cleaning was as easy as it gets. Any additional work is easy to add with all pricing right up front. The technicians came early within the stated window and immediately proceeded to set up and clean the carpets. The carpets look great and I couldnt be happier. The crew was congenital, polite, professional in their appearance and work. I will recommend Stanley Staemer to my friends and family and use them next time I need their services.
Was able to schedule an appointment for carpet cleaning within a week. He was on time, professional, and was out after 3 rooms within 45 minutes. Great service and price.
WOW. I would give six stars out of 5 if i could !! We had a spill ( DARK mocha coffee) on a carpet at 830 AM. At 9 AM, I made an appt for crew to arrive between 8AM and noon, thinking , short notice , itll be noon . Well 40 minutes later, Desmond and Ruben showed up , ready to go !! That is INCREDIBLE !! But the SERVICE and RESULTS made it even better - the guys were friendly , obviously GREAT at what they do - the spill/stain is gone. Simply amazing work. Hats off to Desmond and Ruben - A ++++ crew !!! Highly recommend this service and crew .
Awesome job quick and friendly will be using them again
They were prompt for appointment time. they were in and out quickly and did a really good job. carpets look awesome! for a deep cleaning these guys do a great job. We have used Chem dry in the past and they were ok But these guys nail it and do a really good job!
Only thing I didnt like was they charged me to do 4 stairs as he said it was a different area
Easy to book services, called before they came, arrived on time and did a professional cleaning job of carpets and recliner. Very pleased.
Highly professional and courteous. Good work too!
A job well done. We had a very positive experience with Stanley Steemer. Everything was thoroughly explained as to the work to be done and the cost. Our carpets look great.
Staff person was timely, industrious, conscientious & professional throughout job task- the carpet looked & smelled like new when he was . Excellent service and excellent staff.
I was very impressed with their service and punctuality. We had carpets replaced two years ago and over time they were getting pretty dingy. My carpets look brand new again and Im so happy. Thank you for a job well done. Will call on you again next spring.
1st time using Stanley Steemer and was very pleased. They were very professional and did a thorough job.
Stanley Steemer did an excellent job on our family room carpet and stairs. Our dogs had done a number on the carpet and your team made a 15 year old carpet look new again. The team was very pleasant and polite. They also educated me on how to clean any future stains. Thank you for a job well done.
Had made an appointment for kitchen tile floor to be steam cleaned. The crew members explained that because of previous Use of cleaners containing wag,the cleaning prices would not be that thorough. They returned early the next day for a buffing cleaning with solvents. The finished cleaning made the tile look brand new. Very satisfied wth the advice and with the outcome.
The service was outstanding. The price was the best. The technician, Michael Grabowski and his co-worker avid iv we’re very polite and courteous.look forward to setting up maintenance.highly recommended and thank you so much. Michael the great guy!
Your technicians who provided the carpet cleaning were professional, personable, and obviously experienced. They arrived in a timely fashion and immediately proceeded to making my old area rugs look like brand new. Their service was excellent and provided a great representation of Stanley Steemer. I will definitely use your services in the future.
Jay and Derrick were incredibly professional, nice and thorough with their work. They really took their time on our furniture, carpet and grout. They explained everything that there were doing.Most importantly, they did an absolutely amazing job.We will be calling them again in the spring to do the entire second floor.Great job guys.
Aries A. was amazing, knowledgeable and helpful! Would use them again for sure!!
This was the first time hiring Stanley Steemer and I would definitely recommend this company. The gentlemen that came to clean our carpets were friendly, polite and very professional. We will use Stanley Steemer again in the future.
The carpet techs were knowledgeable and professional. I would highly recommend this company. The whole apartment smells so clean. Thank you!
If I could give Neil and Sanders ten stars, I would.They were thorough, fast and careful. They took time to explain what they were going to do. They let me know of ways to maintain my newly cleaned carpets. They were careful when moving their equipment. And they were so pleasant!!You are fortunate to have such a competent crew. I sincerely hope they are receiving a fair wage, because, as you well know, employees can make or break a company.When I have you back, I intend to ask for Neil and Sanders.Ann Kennedy
Derek was our associate who came to clean our carpets. The people who lived before us had 4 cats and it smelled so bad. Derek was super friendly and professional. Walked us through all the steps he did and had us come and check out the progress during the cleaning process. We are extremely happy with the results and will be using Stanley steamers in the future! (And will be asking for Derek)
I have had my furniture cleaned before but always still had stains on the arms and across the front of the cushions. This is the first time everything looks new, including the ottoman my dog sleeps on!
They were very thorough with cleaning the carpet! I was pleased that they hit some of the high traffic areas a few times even after they were done with room, they went back and hit it again!I also appreciated them giving me the total price before they started so there were no surprises!I will do business with them again!
Not really happy at the moment. I received a coupon for $30 off entire cleaning, I see it on the invoice, I had two rooms cleaned for $99 but apparently there is a minimum of $29, so you billed me $99, which is fine, applied the coupon, which I appreciate, but then charged me $29 minimum charge which defeats the coupon all together...what was the point of the You deserve it email and coupon? And they were in and out in 15 minutes...did they put the furniture on blocks? That is pretty quick...
They did an amazing job cleaning our carpets! The carpet in my daughters room was terribly stained and they got everything out! They also did a fantastic job cleaning our kitchen chairs! I will use Stanley Steamer again!
The team was fast, courteous and when I asked about buying spot cleaner, also showed me an outdoor rug to trap dirt. Moved my couch and everything that wasn’t too heavy. They were nice to speak to as well.
These two men were efficient, knew what they were doing, heard my concerns I would ask for these men to clean my carpets again. stanley cleaners appointment was quick and easy.
I had my carpets cleaned by Stanley Steemer. My carpets look great. The technician was very professional. He was able to get stubborn spots out. I am very pleased with the work.
As an update Stanley Steemer went above and beyond to address our problem. It turned out the carpet was mislabeled by the manufacturer and should have been dry clean only. Ethan Allen has agreed to replace this carpet thanks to the professionalism of Stanley Steemer. Thank you Eric, James and Allan. I am very glad it was Stanley Steemer we chose.We had a bad experience yesterday. We had two 8 month old Ethan Allen high quality area rugs cleaned for the first time for an upcoming wedding event. One appears to have not been cleaned and the other is still wet and curled. It may have to be replaced. The value is over $1200. We placed a complaint in to Stanley Steemer and will provide an update after we see on this is handled. Bob
We had an amazing experience with Stanley Steemer! This was our first time. We were able to get a quote (and it was to the penny of what we ended up paying) and schedule online to have them out right when we needed them. This is so convenient. We received an email confirmation, then a call the morning of service to say when theyd be out. We got another call to say theyd be a bit later than told, but still within the original timeline we booked. The technicians were wonderful, knowledgeable and thorough. Joe advised me of other services that Stanley Steemer can deliver and provided quotes, but I never felt pressured to purchase more than what we needed. I couldnt be happier. We will definitely be return customers.
Serviceman was professional, friendly, and did a great job! 😊
I needed two rooms cleaned in my apartment and I am impressed to say the least! Our technician, Ian, was amazing and did an excellent, timely job and now our carpets look brand new! 10/10 would recommend.
The gentleman who showed up at my house were very informative, helpful, polite, and knowledgeable about the product and their suggestions. They did a great job! And Stanley steemer was very easy to talk to on the phone and they arrived when they said they would! Good job and thank you
Very pleased with the excellent work that Jay did with both our carpets and tile floors in the foyer, mudroom and laundry room. In addition, he was especially courteous and professional. So glad I made the decision to call Stanley Steemer!
I was very sadly disappointed with the service provided. This was the first time I have used a carpet cleaning service. Actual service was nothing like what was described on the phone. I paid a lot to have carpet and area rug cleaned and deodorized as I had pet odor...especially on area rug. Area rug was cleaned quickly right on hardwood floor...not taken outside like I was told it would be. Animal smell came back as soon as rug was dry ...basically the next day. I feel like I paid almost $300 for NOTHING. Very dissatisfied.Sincerely...Deborah Hayes.Service was barely provided on June 24 2019
I called for an appt and was able to schedule almost immediately. I could have had same or next day service, however, my schedule did not allow for that. I booked for less than 48 hours after my call.The team called that they were on there way and showed up 20 minutes later at just past 8am. We reviewed the area to be cleaned, discussed types of stains to be dealt with and got underway. The team got started and were on their way 10 minutes after arrival. 10 minutes after that, they showed me a small section that they had cleaned to show me what to expect. The cleaned area was noticeably cleaner and brighter. This was on an off white burbur carpet.Overall time to clean 2 rooms, hallway and stairs was approx 1 hour. All rooms were in the basement. The end result was better than expected.I would highly recommend Stanley Steemer for any carpet cleaning needs.
Wonderful job. Cleaned the rugs very well, and left them looking brand new! Technicians were friendly and very careful with the moving of furniture. Thank you for an great experience in customer care and a awesome job!!
For starters they came in and cleaned my carpet for the first time and rushed it and was told to let the carpets dry for 10-12 hours and they were dry in 2 hours.There were spots that were not treated and my carpet is not even a year old so all of the spots should have came up. Mind you they came back a second time and were supposed to go over the carpets all over again and they just spot treated instead of doing all of it.I was told that my carpets should have been dried in 10-12 hours and they were dry in 2 hours and they also said that some of the spots just wouldn’t be able to come up. Very disappointed! They then came out a 3rd time and had the same results!! Carpet still doesn’t look cleaned after drying and manager said that’s all they can do when I never wanted a re clean just a reimbursement.... terrible terrible!!! My own carpet cleaner works better than theirs
Stanley Steemers cleaners were right on time, extremely knowledgeable, and very professional. They did a fantastic job cleaning and removed 100% of the stains in our light colored fabric. I would highly recommend them!
The techs fully explained everything they were doing, step-by-step. They offered add ons without pressure. They saved a white rug, that I love and thought was a goner. They men were extremely friendly and polite. Stanley must put their employees through some serious customer care training. I was so pleased, I wish I could have invited them to join us for breakfast! Instead I did the mom thing and gave them water and fruit for the road.
After taking in a new kitten, I thought my beautiful recliner and couch were DONE FOR after he had 3 accidents on both pieces! Two experienced professionals came in and steam cleaned, and deodorized both pieces of furniture and the smell is GONE! Everyone knows that the smell of cat urine is nearly impossible to get rid of. They did it! THANK YOU GUYS!!!
I am so impressed my bedroom carpet is cream it had so many stains I wanted to clean it ahead of time it was so filthy, i was embarrassed. I didn’t clean it ahead of time and when I say they cleaned every spot out of it. I had 3 rooms and stair case cleaned they did an excellent job, and very affordable.Signed a satisfied customer
SS technician was not confident my aged couch would come clean or stains could be removed. After a small debate, my wife and I decided to proceed anyways. WOW were we shocked, about 95% of the of damage from lots of years was removed in about an hour. We are more than impressed and very happy.
I called yesterday and my appointment was today. The techs were polite, helpful and knowledgeable. I gave 4 and not 5 stars, because I want to see what the carpet looks like after it dries.
Andy and Sanders (I believe that was the other mans name) were very professional,funny and did a great job!Respected our floors and rugs that they werent cleaning(we had bathroom grout done)Ive used Stanley Steamer for years and always will!
This was the first time I have used the services of Stanley Steemer and I could not be happier! The crew, Faton and Tyree, arrived on time and immediately got to work. They clearly explained extras such as carpet protector but totally left it to my decision with no pressure. They went right to work and certainly have their system down! They completed the living room, hallway,2 bedrooms and walk-in closet efficiently. The carpets look amazing! There were a couple rust spots on the carpet which I mentioned not really thinking they could do anything about rust spots but to my amazement they removed those spots!!! And to think that originally I was going to tear out the carpet and replace with laminate! They made these carpets look beautiful!! Can you tell how impressed and happy I am?! I am also so impressed with the professionalism and politeness of Faton and Tyree. I’m sure other crews are just as good in this organization but the next time I call Stanley Steemer, which I definitely will do, I hope I have Tyree and Faton show up again!!!! Thank you Stanley Steemer!!!!!
Very professional, quick and did a fantastic job
My carpets and a tile entry were cleaned today and both men did a very thorough job. I was pleased with their treatment of the problem areas, and they were very courteous. I will use Stanley Steemer again!!
Very fast. Carpets came out extremely clean.
We just bought a new house and wanted the carpet cleaned & deodorized before moving in. Paid $280 for 3 rooms, a hallway, and set of stairs. After a couple days, it smelled like a mixture of mildew & wet dog. We called back and they did offer to return and “re-clean” the areas, which initially we accepted. I vacuumed after moving our stuff into the house and there was so much dust and dog hair (House was empty for months before we purchased) left behind in the carpet!! Their equipment is junk and does not actually clean the carpets. My husband called back to cancel the “re-clean” appointment since they don’t actually clean or remove the carpet stains, and they did not care that our non-professional grade vacuum was able to pull up so much junk. Will never use this company again and will not recommend to anyone. Find another company or just try to do it yourself!If I could post the picture of what our vacuum brought up, you wouldn’t even consider using this place!! Not worth the money.Edit to add: I have now used my non-professional grade shampooer and within about a 15sq foot area, have had to empty THREE times with black water.
Andy and his coworker were very professional and did an excellent job on my rugs. My one rug is old they got the stains out and gave me pointers on how to keep the traffic pattern to not get as bad as it was.
We just got our Airducts cleaned and what a great job and great service! They were honest about everything! For those looking to get great service and clean ducts! Call these guys and ask for Rob and Tyree such a great team! Very professional!Now on to our rugs and furniture in the next half hour! Ill be back to post about that!Ok so Im hours late but I have been pretty busy after the amazing job cleaning our rugs and all our living room furniture Joe H. did. My house smells so much better and my rugs look so good!! He was fast and paid close attention to detail.Now my only concern with this was the rugs and furniture is soaking wet even 4 hours later.. We were told it takes 18 hours to dry and not to remove the furniture off the blocks until the 18 hours have passed. Now 4 hours later trying to get our bedroom together as we didnt plan ahead to not use our room for 18 hours we have wet soggy feet and cant even put our house back in order until who knows when. My couches are all wet and we were told after 4 to 6 hours we could use it. That is not gonna happen!My suggestion to fix this would be getting some type of equipment that sucks up all the water when cleaning the rugs and such.
We have used Stanley Steamer many times through the years. Consistently great result and even better customer service. Joe H and his colleague are amazing and we love when they perform the service! Always happy at the outcome and the great employees!
They were great , very professional. Didnt have outside water hookup so they physically ran down water containers to truck from faucet. Extra work but they didnt mind it. Worked extra on a stain that was there prior to moving in. Totally recommend them.
Paid over 200 bucks for two rooms and it was less than perfect. It was easy to set up an appointment and they were great with updating me, but I felt like one of the two employees care and one didnt.
Awesome job cleaning two carpets. Scott and Derrick were very professional and super knowledgeable. Carpets look phenomenal, would reccomend and will be contacting them for any future cleaning needs.
Had them come in to do the carpets last year and decided to call the again this year because they work Saturday of the holiday weekend. Had an appointment to clean. They got there and told us it would be almost double the price we paid last year and that they wouldnt move the furniture which they did last time. This year we had one less room and didnt ask to have the 5 area rugs we also had last year done. Will never recommend or use again. The guy was rude and acted like we were cutting into his time maybe because it was a holiday weekend but still.
Total reviews rating 4.6
199 Reviews for Stanley Steemer 2023:
Review №1
2022-07-07Cameron and Marcus came by to clean my sectional (which needed a cleaning BADLY) and it came out looking brand new. They were quick and efficient, and very friendly! 10/10 would recommend them and this company to anyone who needs these services!
Review №2
2022-03-25Scott and Gerard were excellent! We had Stanley steamer come for an estimate and cleaning of our air ducts and furnace. They came on time and were very professional and courteous the entire time! Absolutely wonderful people and took care of the problem we hired them for! They were in and out quickly which was great as I had two kids home with me while they were here! Will definitely be requesting them again!
Review №3
2022-03-25I was very pleased with the attention to detail and quality of work. Removed some tough stains and gave new life to an older carpet.Technicians walked me through the rooms and retreated a few spots with excellent results. I would definitely recommend Stanley Steamer!
Review №4
2022-07-02Ian and Josh did an outstanding job! Very professional and very personable. They got stains out of the carpet that have been there for years. Beautiful job! Nice couple of guys and very hard workers.I have used Stanley Steamer be for and definitelyhighly recommend.
Review №5
2022-05-09Cameron was very courteous and helpful with getting our vents cleaned. Also had our area rug steam cleaned when Stanley Steemer came out which saved me a couple hours of cleaning! Very efficient and professional services. I highly recommend!
Review №6
2022-04-21Kevin and James were wonderful! They were so thorough, transparent and professional throughout the appointment. My daughter just recently was diagnosed with asthma and I now can feel a bit better after having our air ducts thoroughly cleaned by them. I was also able to add on cleaning my upstairs carpet and stairs which was a huge help to me. Will definitely book with them again and will refer to friends and family.
Review №7
2022-06-20I used Stanley Steemer to clean and prepare my floors for finishing. The two young gentlemen that came to my house were professional, friendly, knowledgeable and punctual. The owner of this business should be very proud of these two young hardworking men. Thank you! I will definitely use this company again. Vic Battey
Review №8
2022-06-20The 2 man crew was very courteous and professional. They took their time and did not rush the cleaning process. They focused on removing some pet stains from the carpeting which now looks clean again and smells clean and fresh. They did a great job!
Review №9
2022-04-12Quick and efficient. Only getting the living room carpet cleaned and could not be happier with the results. Technicians arrived on time, explained every detail of the service, and was in and out in less than a half hour. Highly recommend their services for anyone looking to get the apartment or house carpet/floors cleaned.
Review №10
2022-03-30Air Duct Cleaning- Very knowledgeable and personable crew who explained the process thoroughly. I have great confidence that this service will help my air cleanliness, as demonstrated by the gunk that they were able to pull out! I was apprehensive to look into this type of service at first, but found that Stanley was very affordable for the quality of service received!