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Phone: +1 315-768-8992
Site: https://stores.staples.com/ny/ne...
Opening hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–8PM
  • Sunday:10AM–6PM
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Total reviews rating 3.8

60 Reviews for Staples 2023:

Review №1

2022-03-08

Needed a large color poster printed and wasnt sure about dimensions. Marianna helped me figure out all the details and fit perfectly. Printing quality and lamination exceeded expectation and Marianna had my order ready much faster than expected. Really great customer service, thank you Marianna!!!

Review №2

2022-04-08

I purchased a desk and a chair totaling $315. We went to put the desk together. I hired help, we got halfway through we’re missing a part, and one of the parts was made wrong. I called the manager he said to call the 800 number they would ship me the right part and the missing part in a couple days. When I called they told me there was like a 15 day wait for the parts. I wasn’t going to wait because are too many other places to purchase from. I proceeded to open the box to the chair and assemble that and there was a broken part in that also . I had to return everything I bought. The manager never even offered a small gift card to the store for my inconvenience. With the prices of gas and having to return some thing I purchased didn’t make me a happy customer. It wasn’t my fault.

Review №3

2022-04-12

I go in to buy a file cabinet . They have all on display. Come to find out that they dont have any in stock. I ask about floor model they tell Me they dont sell floor models. Staples can go to hell. Rude customer service. I was about to spend about 300 in store today. Dont ever shop there.

Review №4

2021-03-09

I stopped at Staples today after stopping at another big name brand store ( that could not help me) looking for a charger. I was blown away with the customer service. The moment I walked through the door the cashier directed me to the exact spot I needed to go and when I came back to cash out another gentleman made sure I had the right product and even opened the box to compare the one I brought with me with the one I was about to purchase.I will being going back for all of my office needs in the future. Outstanding service and knowledge!!!

Review №5

2020-09-17

Staff is usually decently helpful. Store is neat and clean and easy to navigate. The print/fax/etc. functions are easy to use and to figure out yourself; and if you cant, the print center staff will help you out.

Review №6

2020-01-01

Do not buy computers at this store. When the computer was not what I wanted or expected in quality they refused to refund setup fee. I called Best Buy and asked if they would have returned setup fee if I’d bought it from there and they said yes. I will never go in this store again.

Review №7

2018-07-31

One of the better Staples stores. The staff & supervisors are friendly and helpful. There were a couple of times when the item I wanted wasnt in stock, but they led me to a kiosk, and helped me place an order that would be shipped, free of charge, to my doorstep. Great customer service! Highly recommended.

Review №8

2022-03-26

Web page is not easy to navigate I search for something it comes up with other things I dont want

Review №9

2018-08-02

Looking for printer inks. Was looking for a specific number on the brother inks. Search them for over 10 minutes while an employee was right next to me in the aisle unloading boxes. Never once asked if she could help me. Cash register guy was way too serious. Couldnt get him to crack a smile for nothing.

Review №10

2017-09-30

Great Store for Office Supplies and Good Prices. Staff is Friendly and Helpful. Store is Always Up to Date with New Products. This Store Also Carries Office Desks and Chairs and Small office Furniture as well as Computers and Copiers Printers Fax Machines Phones and All accomidating supplies Technical Support is Always there in the Store if you Need them as well. Very Friendly

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