Kerbside pickup
Yes
Staples in New York
Categories
Location on the map
New York, New York County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Wheelchair-accessible car park
No
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Ink cartridges
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 212-929-6323
Site: https://stores.staples.com/ny/ne...
Site: https://stores.staples.com/ny/ne...
Opening hours
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:9AM–9PM
- Sunday:10AM–7PM
Staples in other cities:
Comments (148)
Islam was very helpful. He fixed my phone, super easy and super quick. He recommended me a screen protector called liquid something and it looks great! Great service! 10/10! Definitely will be coming back.
Very nice costumer service, when needing a TI-84 CE Plus Calculator. They even ask you what color you want. An extra plus that it’s near union square.
In response to Lucien Huang, I was there that day and it was really busy and I saw several of you guys posted around the store just taking pictures and recording people with their permission not only is that extremely inconsiderate of you to record other customers without their knowledge but you were actually hindering other customers from doing school shopping by being in the way. While I was doing school shopping, I saw them talking to you and they did not yell at you in any way or form the employees were extremely nice to me and assisted me with my school shopping
I been there many times. Friendly employee.
The service is generally okay but the printing services here are abysmal. Only about 30% of their machines are working at any given time, the ones that do work will take 5 minutes just to calculate the cost of a job, and they comically overcharge for printing and then turn around and cap transactions so you have to do the entire process (which is so frustrating you will experience a small death of the self) three times over for any moderately sized job. Just go somewhere else if at all possible, these people hate you and want you to suffer.
Terrible in the Copy and print center. I have had faxes send to this location more than one time and they seem to lose them. Then when I have the other party resend the fax they find the original, however, can’t locate the second one. They are young, rude, and unprofessional. They don’t not protect the sensitivity of people’s information. I would not suggest sending faxes there to anyone (I guess under desperate circumstances). However, not anything with personal or sensitive information. They were out right horrible!
I needed an artwork printed on 9×12. The self service kiosks have no large size paper. The machines do, but you dont get to choose paper alignment so it basically fits whatever it sees onto full paper size. Even though I explained them all this (apparently I knew more than them on their services!!) they kept getting me wrong size prints. Then they go like your doc settings are wrong! They made me spent about 10 bucks for trash! Go to local print shops people! Costs less and you get what you want with so much more support!!! So many of them around the block.
Ive used this Staples store for a year with no problems. Tonight I tried printing papers off for my business & the computer that I was on forced itself to shut down. When I tried to reuse it it then said Lane closed. So I went to another in hopes that it wouldnt happen again & the exact same BS happened. I have never felt so cheated out of money & after tonight I will never use this store again. I will be looking into my own printer to use & will find printing paper & ink from a different company.
Destiny and her team treated me incredibly good. It was a super last minute thing to propose to my fiancee (she said yes!) and Destiny took the project as if she was the one proposing. She made the difference, and because of her Staples has a new loyal client. Thank you!
Recently purchased my supplies at this Staples!This store is wonderful. Tons of school supplies for my class and scored the sale on notebooks, glue, crayons, etc for my students. Awesome staff that helps and brings you to the approapriate aisle.Its clean and well stocked. They have a reward card, bonus rebates which makes your purchase free.Join the club and get e-mails to alert you for sales and $1 merchandise.
I do not write bad reviews however this store is horrible.Do not bother to print out your copies here. This store is a complete mess in the copying center. A lot of miscommunication and too many customers at the copying center. Not enough helpers. (Ignores their customers and walks away.) First the worker tells me that they wouldnt be able to print anything that night and to come by the next day. Then changes her mind and prints my materials. Honestly, if you can print out your own materials then you would have a better experience.
I have used Staples store for years with no problems. Today I been trying to print some pictures for a project. I was asked to e-mailed my pics with sizes detail. I did. I named my FILE and it were more clear than water but it didnt work from Michelle (printing stuff) !!!!!Horrible experience.
I recently was here for their printing services. Their machines were efficient and I was satisfied with the printouts. Other than that, this Staples has all the basic needs for your office. Join their Rewards club - now all purchases will earn a percentage of Staples Rewards back. And be on the lookout for mail in rebate items which you can get for FREE!! Also note that this is probably one of the few Staples in the city that opens as late as 10PM or 24 hours during the middle of the week. ;)
The employees at the copy and print center have no customer service skills. There were five people working and almost no one there and no one would give me the time of day. And the only reason I was there was because they made an error in a print job I got earlier. If you want fast and accurate service go somewhere else.
Went there for easy print out. First went to the first computers, $0.30 per minute, the pages wouldnt load and I was out $0.65. I then switched to another computer and the same exact thing happened again. For a broke college student, this staple milked me almost a dollar with no help from associates. Sad...
Yesterday at 3 pm I placed my order and the guy named Amir assured me that it will be ready today at 5pm. When I approached the office today at 6pm, they said that it is not yet ready. The hardcovering that costs five bucks required them more than 27 hours to execute...It’s pity but I think such a poor client service will deteriorate their business model sooner than later.
This staples is great! Its open 24 hours on most days so in an emergency you can count on this place. The staff is extremely helpful and patient. Everyones complaining about the copy center when chances are the problem you had was your own fault. Im not one to write reviews, but I wanted to balance out the bad reviews because if your Mac formatted USB drive cant be read on whats obviously a windows computer thats the fault of your own ignorance (and also partly Apple).
I have been so lucky to have Ayaz come to help me in my hours of need. He is totally amazing and for the very first time I feel I am not alone or totally insane. He was able to retrieve, eliminate and bring my computer and printer back into the 20th Century. Thank you Staples for providing me with the best of service and supported by a friendly and brilliant person.
Came here for a big printing of color copies, Desteny helped me quickly and was so friendly and helpful! She even helped me figure out how to save money with the schools non profit status. Highly recommended, especially since it was Saturday morning and I didnt send anything in beforehand.
I asked the upstairs sales associate for help finding a product, Website said they had 10. She was very rude and told me they didn’t have it and to go to another store. After looking on my own for a minute, Turns out they had them. Would definitely recommend going to another location if you enjoy the slightest bit of customer service.
Staples staff are super rude and racist. As we were trying to do a school project: find a specific object and record how you find it. And their staff just started yelling and us and kicking us out of the store, saying that we couldnt be there unless we were not shopping. I was thinking of buying and file binder there but I was kicked out because the staff thought we werent shopping. How ridiculous!! He told us we couldnt take pictures and we put our phones away. And he still yelled at us. I wonder how its a store selling stuff to people for study and work which doesnt allow people to study and even to buy stuff?! This is the most disappointed moment Ive ever had in New York. Staples, seriously?
Great place to get office supplies and if you have tons of papers to shredd like me, theyll charge you $1.5 per pound. Give them a call and they are located union square. Great place to shop
Eventhough online it says the store closed at 8pm on sundays. I went at 7pm and they were closing. There was an elderly lady trying to let the worker know the internet says it closes at 8pm.. the chinese lady was extremely rude to the elderly lady saying my store closes at 7pm u cant read the door? I usually have a great friendly experience in staples. Just shocked me how rude and disrespectful this employee treated her.
Overall the store had everything i needed. I even walked out with a couple extra things tat i will need in the future. However, special thanks to justin on the second floor for the help and service he provided me. But great store!
The people here are knowledgeable very helpful when it comes to assisting youOn 4-8-2017 i came here to print out a copy of. My resume. From indeed. I was having trouble logging in with my email which i have for the last 12 years i told this to the person working there.He says you sure you have the right email .i said yes and he says WHAT YOU WANT ME TO DO.I GUESS THE QUALITY OF KNOWLEDGE AND PROFESSIONALISM GOES DOWN ONCE FRIDAY COMES
Visited The Copy & Print department and Kenya helped me twice. Loved the experience and her work ethic. She was also really nice to everyone else that needed help.
Ayez Tech Service-- Ayez did a wonderful job today. He had to set up a new printer and show me all the things I needed to know. He was extremely patient and kind and supportive. I was very lucky that he was the one to teach me. Patricia Friedland
Will was very helpful and knowledgeable regarding keyboards and other items. The store is generally packed when I go there, but the service I receive is top-notch.
Cashier lady was busy talking to her co worker and payed no attention to me. When i told her i wanted to buy 60 black HP ink, she gave me an attitude and went off to get the ink. When i got home i realized she gave me the wrong ink. Waste of time and a major inconvenience for me. Very unsatisfied.
It is the worst customer service, the cashiers spend it visiting, you can not ask them anything, if they are wrong it is your fault and they treat you as if they were giving you free
I went to the store today to buy a Kindle. When I got home and opened the box I found out that the device is used and has some scratches. Furthermore, Kindle was already installed and logged in under someones name!!!! This store is out my way and I need to go there again to return the Kindle. I am very disappointed. I dont recommend to go there, that is insane!!!
24 hours open? I dont know anyone who needs correction fluid at 3am, but -- are there people who are still using correction fluids?Great to know that in this great city, even the office supply store does not sleep. Go get your emergency scientific calculator!
The best Staples around. I go here all the time. Great store.
Small store but open 24 hours Monday thru Friday. Big problem: no public restrooms...... Definitely not ideal during a Saturday night when they are close to closing. Luckily they did have a lightening cable for my iPad.
Please do something about the credit/debit card machines in all your locations that are used when customers are using computers. It shouldnt take 3 minutes or more just to process a debit/credit card transaction.
Dont judge a Staples by its cover. Super friendly and helpful staff.
It was not so easy to find what I was looking for. The staff were chatting loudly when I was there too.It was not noticeable that there was a second floor where the school supplies were. I had to go around the whole first floor before I realized there must be another room.
Used for faxing important documents. Sales Force Helpful and Mission went smoothly. Not Aware of Fax Prices For Comparison.
Online had the sale but it was not the in store price. Cashier price adjusted when I show her the picture. Had lots of school supplies in stock
Worse customer service i waz asking for Printable Vinyl Sheets and tbey said they had it and margarite said they didnt have it all they do is talk like is a hang out fire them bad for business worse Staples ever
The most horrible experience ever!
I like their printers that you can use yourself. The price is good. You can email what you want to print right to the printer.
Greatly appreciate how theyre open 24/7 during the week. Well stocked, clean and easy to navigate the store. Staff is great.
I get all my print work done here. I buy all my supplies and ship all my products from this one location. One stop shop for small businesses.
Customer were very interested in helping me out. The place is spacious. Two floors dedicated to supplies! I recommend!
Their motto should be, If youre desperate, weve got it! Prices are lousy and selection isnt very good, but theyll probably have what you need. The line at their print/copy counter can get crazy long, and theyre frequently out of their advertised specials, so maybe youre smarter heading to the even larger location on 6th Avenue around 10th Street.
Ayaz very fine and competent worker. Excellent helper in solving my computer problems. Tnanks very much Dorothy f. graham EDd.
For one thing, if you buy a pink pen at the counter, only 10% goes to breast cancer research. Most of the employees either dont know this or pretend not to. Its a bit sleazy.
The best place to go for all your office supplies needs. Great service. Staff was attentive and helpful.
DO NOT PRINT FROM HERE. Service is slow and customer service is absolutely unhelpful. Do not try to print from a mobile device. It does not work. I waited 30 minutes to have 3 pagesprinted and it never worked. This place is unreliable.
Please save yourself some time and go literally anywhere else if you need to print.
Staples is so lucky to have very personable, well informed and capable tech guy (Ayaz). Covered all questions and queries.
Hispanic cashier did not pay attention to her job but was texting while she was ringing up my purchase with nasty attitude.
As i enter the store I was greeted and they asked what I am going to purchase and they direct me to area and floor personnel she was awesome and very help full
I went there to order business cards.They treat me very bad!. they did not help me on the front desk.This is the second time I have treated with improper way by the employee.
Has everything you need & convenient,good staff,but the manager had an attitude problem.
They are all so nice and helped me out without any problems when I returned the wrong notebook for the right one.
Great store, frienly staff, what more do u needs. Omg obvi they have deals too
Ayaz has connected my printer. All is working well. He is very professional.
The staff is very friendly, helpful and professional. There are good products and the prices are reasonable.
They got everything you might need for the office and for school. Good prices.
Its a Staple.. lots of copy machines, stationary and computers.. they also have a UPS store and do passport photos.
I asked them to laminate something and when I got it back it was a very bad job. It had bubbles and wrinkles everywhere.
If you are a school supply addict like myself, this Staples definitely have what you need and a wide variety at that too.
Well stocked and organized. Staff was very friendly and willing to help you find what you need
In line to pick something up from printing service. Been in line 20 minutes and only 2 people have been helped. Two more ahead of me. Uuuggggghhhhh!a
Great one stop shop for office supplies and some electronics. At a major transportation hub and close to other shopping.
Piss poor service. Dirty store. Unorganized. No restroom for customers. Horrible selection of products. Boooooo!
Emmanuel and his staff are all so friendly and helpful! Totally willing to work with you and help you with anything!
I recommend this store! Friendly staff and good diversity of products.
Typical staples. Staff is nice. Print here my Christmas cards.
Copy and Print Norbit is a sad and pathetic scumbag. Very poor customer service and insulted my son
Pretty good selection. Location is convenient to Union Square.Staff arent all that helpful.
Used them many times, service has always been good.
Thank you so much for the most convenient hours ever. You are really helping . Thanks again staples
Open 24 hours. Large store. Very helpful and friendly staff
Not the biggest selection but you can occasionally find a good deal here. Good service.
Very organized but packed and this store is Stocked with everything
Come here to ship things 24/7, which is pretty great as opposed to the post office.
I live in Brooklyn however I always go to Union Square because of their great service.
Two floors, some prices are good, some not. Location is convinient.
Always helpful and they have very good prices!
Great location. They usually have what Im looking for.
Great selection for what I was looking for... super helpful and friendly staff... :)
Great customer service! Lola saved me money!
Worst employer.Do not apply if u have minimum self respect for yourself.
Customer service couldve been better
They really need to check they’re staff they have some serious attitude won’t be going there
Could be stronger and less pointy. I prefer clamps and paperclips.
Fast service, definitely will visit again.
Tried to make a 4 dollar copy job onto a 60 dollar copy job. RIP off city!!!!
It was great. Ayaz was very helpful
Self service printing was a dreadful experience
Good prices and service. Just somewhere around the corner.
Great store, nice customers service
For one bad staff I shouldn’t give 1 star but I can’t help it.
The young man Joshua was very helpful.
Customer service was above and beyond expectations.
Easy to find, friendly enough staff.
Lazy staff who just stand next to the elevator and chit chat
Promising chain for your office supplies or basic household items
Wide range of products very well displayed
24/7 during the week.. Priceless!
Knew exactly what I was looking for and they gave me comparison
Dont go there for printing!
Fix the ac , too hot in there to shop
Great place to buy stationary!
The dont sell GPS 🤨
The tech guys there are awesome.
Amazing general manger incoming
Best service ever thanks rolston
Mailing there was easy.
Very helpful staff.
Convienient location, and good selection.
Very good
Always best place.
Tanx guys
Very helpful and nice
Very friendly staff
Fast efficient services
Found everything I was looking for.
Excellent
Nice
Awesome I like it
Printing convenience.
Poor service....
Hreat serves!!!
Not that bad
Very helpful
Helpful staff
Very help6
There are a lot of office supplies available here.
If you are going to buy large quantities it is fine. Variety of materials
One of the biggest Staples stores Ive visited in Manhattan. I love the diversity stationery materials. There is always a nice offer near the tellers.
It is a clean place and an attractive environment for all those who visit the place
Okie
Good price
Hi
Total reviews rating 3.8
148 Reviews for Staples 2023:
Review №1
2022-08-08There aren’t a lot of options for faxing & print services in the area, so I end up coming here pretty often. The people who work in the “Print & Marketing section are always incredible. V patient and helpful. The whole dpt deserves a raise.
Review №2
2022-08-20I have come to this location several times for print services and I have to say that the staff really is great. Today was no exception. I was greeted by two separate workers, one of them being Madi who ended up helping me. I originally emailed the image in the wrong format but he was patient with me while I had it cropped and converted. While he waited, he helped my sister by answering many of her questions. He also addressed other customers who interrupted him with their own concerns. I was stressed due to a time constraint but Madi got everything done in time. He is a very pleasant, kind and professional young man and I truly appreciated him working with me.
Review №3
2022-07-22Madi had to deal with two annoying customers and handled it so well. He was so kind, super helpful and sweet…even though he was slammed. Be kind customers and have a little patience. It’s printing services…it’s not that serious. :)
Review №4
2022-08-18Horrible service. I purchased business cards which were supposed to be available for pick up today, I call them an hour before I need to pick them up and the representative says theyll be available by 7:30pm. When I go to the store the person in the front desk overlooks me though Im in the front of a straight line (sure that had nothing to do with me being brown), then when I get her attention she takes my order number and says my cards will be ready tomorrow. They couldnt tell me that over the phone, or send me an email, I had to literally commute down there from another borough to get an answer I could have received by phone! When I ask for a refund, they say I need to go through this online procedure because I paid by card. This is the first and last time I go to Staples for office supply unreliable, terrible service, absolute, trash with limited options to choose from, save your money and get them anywhere else. Ive been to dollar stores that are more reliable
Review №5
2018-03-17My friend and I went in this Staples because he wanted to buy a paper shredder. He lives 2 blocks away and has been a frequent customer there. It was 2pm on a Saturday and it was not crowded. We waited for over 30 minutes for someone to help us and this was after the manager(who was helping another customer)acknowledged us. We left with no shredder and very aggravated.
Review №6
2020-08-08Service here is so slow. You will grow roots waiting for any help. Employees don’t care about their jobs at all, you don’t see any motivation to help customers.
Review №7
2021-12-05Ordered online figuring it would be more convenient. Instead, I waited 10 mins for any sort of acknowledgement, another 10 before being helped, all while 7 people got checked out ahead of me and 2 register people sat with an empty line and could have helped meStore seems well stocked and clean but the lack of service and the overall lack of process brings it down
Review №8
2021-07-01I called because I left my sunglasses & the associate reassured me that it would be there when I picked them up. I call back and they have been thrown out. To always spend money here and have my belongings thrown out and not communicate that is annoying and the manager was an asswhole about the entire situation. He was not helpful and mocked me.
Review №9
2019-03-19Good selection of products, though printing services arent as seamless as FedEx, the print quality is better. Makes sense if you think about what each company does as their main business.Staff are helpful, and knowledgeable - again within the limits of what the company does. As in, dont expect detailed advice on ergonomics of their office chairs, but count on good advice on printer types, running costs, pros n cons of inkjet v laser etc.
Review №10
2020-01-19Photo printing service was terrible! waited 4 hours and didnt get what I asked for.Edit:Just had someone call me inquiring about my experience, they have offered to re print the photos that were done incorrectly free of charge.The man on the phone was polite and very quick to help with my issue.