Kerbside pickup
Yes
Staples in Bayside
Categories
Location on the map
Bayside, Queens County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Ink cartridges
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 718-229-0138
Site: https://stores.staples.com/ny/ba...
Site: https://stores.staples.com/ny/ba...
Opening hours
- Monday:8AM–9PM
- Tuesday:8AM–9PM
- Wednesday:8AM–9PM
- Thursday:8AM–9PM
- Friday:8AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–8PM
Staples in other cities:
Comments (160)
Submitted print orders yesterday and today - quick and easy pickup, staff is very friendly and helpful, email confirmation that items were ready to pick up arrived long before the pick-up estimates at the time the orders were placed.
Came here with my son to purchase a laptop. The cashier was VERY rude (Korean guy named Rich). He kept trying to sell me the warranty package and when I wasn’t interested, he said loudly “Well don’t come back to me if it has problems!! “ After hearing his tone of voice, I gently suggested if it would be easier for him if I just bought the laptop online, and he says “oh YES!” And blatantly rips up the paperwork in front of me. That’s when I walked out.He should be FIRED. I will never shop here again— plenty of other office supply chains.
Rude. Lazy people work here. They were doing SNS while I was paying. Dont even look. Say hi. The power of SNS. Iguess?
Absolutely unacceptable. I called in advance and the worker told me to ask a cashier for it because she already brought it up, when I asked she replied VERY sarcastically, “So? What do you want?”.I saw a cashier bagging a young child’s crayons and throwing the bag into the table, in which I had to help because the cashier couldn’t care less about it.I went to buy a ink toner around 60 dollars online but when she checked the price it said it was around 100 dollars. After asking the higher up she finally changed the price. How do you not know your own company’s price for an item, not even by 10 or twenty dollars, but 40 dollars? Absolutely unacceptable. Anyone who didn’t know could have walked off ripped off of 40 dollars.Trash service, trash pricing, trash store.Only reason for two stars is because the other employee seemed very nice and helpful and I didn’t want to group him with those other idiots. Also, I’m giving them the benefit of the doubt in which I hope the accidentally priced it incorrectly. But very, VERY unlikely.Talking about the two black female cashiers at the ink and toner department at this Staples at 7:00 on Friday. Rude.
I encountered a problem for product return and came to the store for help today. The lady who helped me was very kind and patient. She helped me contact Staples customer service by phone and finally resolved my problem. I am grateful for her help! Sorry, I forgot to ask her name.
Don’t waste ur time going to this location. Checked online that the Bayside Staples had 3 wireless keyboard and mouse combos IN STOCK before driving to the store. Got there and all keyboards were in locked cases. Many clerks looking busy and had to ask 2 clerks for help. Both said someone would come and no one did. Went to speak to manager who was very polite but not very engaged, perhaps overwhelmed having to manage disinterested employees. Was told none of 3 items were in stock and not to trust the online site!!!!!!!
I wanted a $20 dollar product that was locked a glass display and I informed the cashier I needed it to be unlocked. Had to wait 10 minutes for someone to come and unlock it. The associate who came by took his sweet time. Before coming to me, I saw him walking around the store, chatting with other associates, looking at other associates phone laughing and joking while I was waiting and staring. After talking to at least 4 associates he came to me and unlocked it.Why is a $20 dollar product behind a glass display? Why were the associates rude? Next time, going to best buy for electronics. Hope Staples go out of business.
Customer service is so bad at the printing counter! Guy in the store was very helpful in finding me what I was looking for, so was the girl who cashed me out.I needed to get photocopies of some important documents, the girl at the printing counter took my documents and said it will be 20 mins, and took my name and number to contact me when finished. I did some shopping and when I returned I continued waiting but saw no sign of her. Kept on waiting and waiting and when I realized it had been an hour I went to ask and no one knew what I was talking about and she had left to go home. They had to phone her and look all over the place for my important documents. Finally they found them just lying on some counter. SO DISAPPOINTED IN THE SERVICE!!! The last thing they should be doing is jeopardizing a customers important documents and wasting their time!! They werent even apologetic about it even after everything. Terrible.
Very courteous, knowledgeable staff! I was definitely pleasantly surprised considering my experience at other staples. Easy tech helped me get a printer, and floor staff helped me with my other purchases in a somewhat overwhelming store. Some staff members outside even wished me a good day! Didnt feel like I was in New York City for a moment.Excellent experience and highly recommend this location!
Much better than your average Staples store. Very attentive and courteous staff. Knowledgeable and willing to help service staff. Lines move fast. You wont be disappointed.
Got parking spots on a busy northern blvd. Its seem fully stocked with everything you may need to run an office. This staple is indeed big compared to the others Ive gone to. Its easy to say when I feel I need anything I can go back to this spot happily.
Today I came in on 5/10/20 around 3:05 pm and a nice tall young man, didnt get name but should have. He was doing something and i guess he saw i needed help. When i asked for his help, he was very kind to help me look for a staple remover like the pen one. He found a two ok, and saved me the trouble. This is someone that should get a raise cuz you can tell he likes his job. I will shop there because of this young man. Thank you
Had a great experience with the sale associate. lovesia was an excellent ambassador for Staples . I was assisted by an associate who was very professional who took me to my car. Great job Staples team and will drive the extra miles from home in Rosedale to visit this location again.I ordered online and ink at the store.
Friendly, always helpful staff and the store is clean and well organized. I took away one star because frankly some basic items (such as envelopes and bubble envelopes) are way overpriced. But one cannot fault the staff for that . . .
Easily accessible, large parking lot, 1hr pick up for online orders, large print, copy and fax area with self service machines if you cant wait for the ladies behind the counter or if they tell you to use the self service, because they are busy.If you ask for help with the machines ( copier, printer, fax) in the copy and print area, make sure you stand at the counter and insist that someone help and if the machine (copier, printer, fax) over charges you insist on a refund despite the amount and the attitude behind the counter.
Apparently there is no line here. Someone just cut in front and I told her that I was waiting in line Short haired blonde woman says my store doesnt have lines. Funny thing is everyone created a line because there were register open. Hmm. Lets think about that for a moment. Workers are generally nice though and helpful. Maybe this location should rethink about keeping the woman with short blonde hair as its manager to provide better service.
These store are not consistent. This Staples had a large selection of office supplies. The staff was friendly and helpful. When an item is on sale then you can purchase for a good price. There are always sales. I would recommend this store.
Absolutely horrible experience here. I called on two separate occasions to find out if I could recycle my television here as they were listed by the Department of Sanitation as a recycling center. Both times I was told that they accepted tvs and that I could come in anytime before closing. When I got there, I was told by a helpful employee that tvs were not accepted after all; she was also kind enough to confirm that yes, I had called the right Staples.Unfortunately, a manager came by (woman with short, gray hair) and gave me an attitude, telling me that they clearly dont accept tvs and that it was listed on the website and on the board in the physical store (both of which I was not aware of). She barked out that all her employees knew the rules and that she didnt know who I had spoken to twice. She spoke in an extremely condescending tone and certainly ruined my experience there.Its sad to see how far downhill this Staples has gone. I remember going there since I was little shopping for school supplies and had nothing but pleasant experiences. But clearly, the current management there is incompetent so I will no longer be shopping here.
The paper that they sold me at this staples, yes this very staples, was smooth and made me smile as it carressed my cheeks. I was very satisfied with the bagel that i bought from the guy behind the store that was selling bagels out of a small handbag.
Normally doesnt carry as many products as other Staples but the service here has always been great. Ive purchased a cash register from here, got the warranty and when it broke they exchanged it no questions asked. Pretty straight foward and no fuss. One time I bought plastic bins and they were displayed under the wrong price but they still honored it :)
Didnt go here to purchase anything. Was there to sign up for TSA precheck
The staff are very helpful and attentive, especially at check out. Store is clean and aisle labels are clear. Seemed like a good selection. Free parking available in a lot adjacent to the store.
I love this store., it is huge and carry a vast variety of stationery items..my kids love to come here for all their stationery needs..They have backpacks.. good collection of art and crafts and other essential stuffs..They also have important readymade printed document such as different types of lease...The printing service is also good but it is little expensive than other places.. overall it is a good store.. the staff is very helpful and courteous and the place is kept clean and well maintained... thank you so much..we will visit again soon..
My husband and I just applied for TSA pre check . The young man, Ijaaz, who took care of the transactions was incredibly professional, efficient and courteous. We couldn’t have had a more pleasant experience!. Ijaaz is a true asset to this Staples.
Completely rude and very impersonal. After being redirected by a manager to a sales associate, he was somewhat blunt and rude. Then he traded me off to someone else, who, before checking the inventory in the back, decided it would be better to do two separate tasks for another manager while I waited. Would not go back again.
Just went to pick up my print order. Had to ask for a refund because they got it all wrong. In addition they never called to notify the order was ready despite taking your phone number. Cashier did not even apologize....a bunch of high school kids working at that place
SAY THAT YOU’RE NOT ACTUALLY A UPS STORE AND ONLY A DROP OFF LOCATION. Wasting my time with 1 worker moving the people along.
They have 5 copy machines and none work. All say paper tray is low on paper. The two I used were in disrepair. The first got jammed and it took awhile to get one of workers to unjam it for me. I told him the paper was low and he said just use the other machine. That one was low on paper too and it gave me copies on oversized paper even though I keyed in the letter sized paper. Took a long time to get help for that, since the two workers in the back were too busy talking to each other to help customers. Dont waste your time just go to another Staples, unless of course you have plenty of time to waste.
The prices for ink for printers are simply redicilous. i do not blame staples for that, they just sell to the customers and it is not their own product, but there has to be an alternative. got here what i needed, just needed to do it on my own.
Do not go to this Staples. Apparently they have a bad shoplifting problem. And unlike every other Staples Ive been to, things like computer mouses are locked up and sales people have to be paged. If u value your time and dont want to be treated like a criminal go to another staples
Employees are so helpful and patient. I asked a ton of questions and ended up not ordering and they were gracious and polite. Big parking lot too!
Doesnt have bluetooth mouse & keyboard combo but the staffs very helpful.Like to give them 5 stars
Everyone in the printing/shipping area is so nice and helpful
‼️‼️‼️‼️Absolute horrible manager name ZACK‼️ tall grey shirt African American looking man . I have few people I know who complains about this guy all the time specially and morning time and also at night time around closing time . Multiple employee complaint . ‼️‼️‼️Filled with attitude and ignorance. ‼️‼️‼️Multiple letter heading for the corporate by different people. What this guy do to customers and amount of complaint he have is not going to fit in this comment . ‼️‼️Million more articles on its way. Most customers should avoid this guy schedule working time.‼️‼️‼️ Verified company✔️✔️✔️✔️
This place has some class: almost all team members and almost always are friendly and genuinely willing to help. They all seem knowledgeable when it comes to register transactions such as coupons and rewards.
I see why the reviews for this branch are very good...The employees are very thoughtful and go out of their way to help the customers-especially the printing area...I made a mistake with doing a double sided job and the employee stopped her other chore to assist me...A real pleasure to do business with this branch-I really want to GO BACK there again!
This Staples lacked basic office supply items such as reinforced filler paper and certain Five Star Mead notebooks.That said, their staff did their best to assist and find what wasnt displayed.
Large parking lot and staff is attentive to provide good customer service. Went in to fax a document and was done in less than 5 minutes. Thank you!
Very helpful staff, especially A.J. He went above and beyond expectations. I work in customer service and was really impressed by his effort and cant thank him enough for all his help.
Customer service was good and had my order ready for pick up. Also I didnt have to wait on line or anything. In and out .
Used the drop off service for Ups. Long story short my package was lost. Now almost 2 months I am back and forth with Ups and the other company. Never again will I come here!!!!
I called this location on January 31, 2021 at 5:53pm the lady picked up the phone and said call tomorrow 9am then immediately hang up the phone. This is very rude!
Rude and unhelpful employee. The guy name was Joey, he brushed off my questions and did not care to assist me with finding an item
Decent place. The were nice and there was a large selection. The parking lot was kind of annoying. Its a good Staples.
Love the convenience of the parking lot. great printing staff. Helpful staff. place needs better aisle sinage.
Store is clean. Lots of office supplies. Staff is professional and friendly. I noticed they dont have deals as often as the past.
Great place to go and office out of good wi-fi connection. And everything you need to get work done. Friendly helpful staff.
The staff were polite and kind. They helped me make copies and it went smoothly.
This morning was not crowded, just after they openClean, helpful staff. Bought one thing only so was fast n easy.
Kendall the Supervisor was extremely helpful, knowledgeable and very courteous. Definitely a 5 star service.
A miserable experience with printing business cards. Indifference by the manager, Jordan, and lack of response by the Complaints office- although seven days have passed.
Omg they’re so lazy Staff they let me wait for 1 hour just make a photo copy and emailed job for them... I will never back in this store!!! Horrible print and marketing services... 😳😡
Our nearest local Staples. No issues. Big parking lot...and they have UPS dropoff.
The representatives attended the printing area are polite and computer geniuses. Great experience.
Waited 45 minutes just to print 1 paper, very rude customer service
Manager not niceI think she doesnt want to welcome
Mariela gave me a terrible customer service . I think she needs a little more education to treat the customers and not so aggressive.
Love shopping for all my church, business, school, business and independent projects. Awesome staff and shopping experience!!!
Mary helped me out today. I needed to get my office back & running. Thanks for the hand!
Pretty decent staples, gets five stars mostly because this is NYC and it has a parking lot..
I wanted a printers and the staff there was very informative awesome printing department clearance isle sucked everything was over priced and they are trying to get rid of it please
The mailing services are good here. Everyone is friendly and always asks if they can help.
Great location with parking lot. Always has the office supplies I need.
This staples is helpful but its very hard to find stuff and if you ask the employees they will just give u simple directions and hard to follow
Always there for my stationery needs. Good place to go.
Store may look large but not all the items are there, some of them are still only available online.
Your typical staples store.. love when the coupon comes in get $10 off $10!
Customer service are very unprofessional. Specially when it comes to copy and & printing department. your job will never be done
I had a technical problem sending documents and I brought my computer in to the store and they solved the problem.
This is one of my favorites...staff is always helpful and they always have what Im looking for.
Great store. Could be more competitive on prices.
Come get all your paper needs..great staff to help you
Decent prices, good sales, friendly cashiers.
Good selection, friendly staff. It has parking.
$2.19 a page to fax to 212 number.. Unbelievable... so over priced
Yo dey haz no school supplies 4 me bc i am too swagaloitios (ﾉ◕ヮ◕)ﾉ*:･ﾟ✧
Usually has everything youll need from school supplies to computer supplies.
Always the best prices for back to school supplies.
A part shows available at store on their website and cannot be found. Waste of time
Fax machines scan multiple pages at once, or r jammed..happened at to locations..i rate it at a 1 and thats pushing it
Richard was very helpful and pleasant at checkout
The people I asked for help were helpful and nice.
Matched Staples online price for Printer warranty
Many items are out of stock, staff arent much of help.
Very rude and disrespectful. Would never go back. It said that it only two blocks from me.
The staffs are very helpful and friendly.
Very helpful staff...great service
Great service.Wide selection
Absolutely terrible no one answers the phone this store is horrible
Great staff very friendly and helpful
Parking, helpful and quick through the registers
Big enuff parking lot and usual office supply
Good location, too bad they closed the college point location.
The young woman at the regestr was very helpful
Nice staff, decent selection.
Sales provided services patiently
They are the worst STAPLES I gone to in Queens.
They Always have what I need.
So kind
Parking and great service....
Very helpful staff.
Needs to ask costumers can I help you
Good guys
Good customer service
Give me a lot of convenience
The help is not much help at times.
Absolutely appalling management..
Its was quick and e z
Copy service was excellent
Convenient and a parking lot
Best office supply
The price is way to big
Great rewards program
Staff not very helpful
Getting help in this location is impossible
Great service
Prices should lower.
Very slow computers
Found what I needed, out in 5 minutes
The place not in environment
Sooo dissapointed.
Ok
Big I like it.
Excellent service
Excellent/Patient
Friendly staff
Best
Good service
Good
They closed.
Good service
Quick and courteous
Quick service
It was good
Good staples👍👍
Ok fantastic
Staff friendly
Clean and fire. 🔥 🔥 🔥
Personal
Well
Its staples
EXCELLENT!!!!!!!!!!!!!!!!!!!!!!!!
Very helpfull staff, you can find almost anything in the store, free parking, with free coffee will be the perfect store.The employees help you in everything, you can find almost anything in the store, free parking, free coffee would be the perfect store.
I left my cell phone and gloves behind my mistake, but I was impressed by the friendliness of the staff to be able to find the lost items.
Friendly place, sometimes print for free
A nearby office supply store, school supplies are basically available here ♬(ノ゜∇゜)ノ♩
Excellent place well located in the center of Bayside with parking you find everything you are looking for school supplies for offices and much more
The service staff are very polite and provide assistance.
Why should I hate it? There are so many office supplies
Buying paint
Total reviews rating 3.9
160 Reviews for Staples 2023:
Review №1
2021-06-27Jessica is the reason Im giving a 5 star review. Called the store to inquire about printing services as I needed a foam board poster done. She was very helpful over the phone and explained everything I needed to know along with all my options. Once I got to the store she was very friendly and gave me the timeline for the project she was assisting me with. She put me at ease every step of the way and I was able to get my project done exactly how I needed it.
Review №2
2022-03-23I just wanted to share my wonderful experience with Chris from the Print & Marketing Department at this store. He was very attentive and helped me with fixing the design and alignment of my business card with a lot of patience, knowledge and graciousness. Thank you Chris! A true leading example of customer service.
Review №3
2022-05-04The staff at the printing department are generally friendly and wait times vary widely depending on whos working on a given day. I usually have booklets printed here and the quality control can be iffy at times with page alignments being noticeably off or bindings not completely attached.
Review №4
2022-05-11Always courteous and helpful locating items. Anyone can have a bad day, but I go there a lot and have always found the service to be excellent
Review №5
2022-06-25After I was done printing on the machine, I accidentally left my ID and left. I came back 2 days later and they didnt have it on the lost and found. Now I just received this in the mail, thank you Staples!
Review №6
2021-09-28Very rude. Cashier didn’t bag all my items, and I didn’t notice until I got home. I called to ask if it was still at the counter to which the woman who picked up said, “yep, it’ll be here tomorrow, just come back to get it.” As if it’s not an inconvenience for me to do so. The least she could’ve done was APOLOGIZE. I was waiting for something, yet she just said “okay” and hung up on me.
Review №7
2021-08-25The young lady who takes the TSA fingerprints is pretty unprofessional. She does not prepare for her shift. The equipment was not set up when I arrived. As a result, I had to wait. Also, I came twice to this location because she didn’t inform me of the required documents. Waste of time and money! Try another location.
Review №8
2021-08-02The people here have no knowledge of their own services offered! My boyfriend tried to drop off a FedEx package to them and then he put some young man on the phone with me who asked me questions about the package that I had no clue about. I explained to him that it was clothes that I was returning back and that the package had a prepaid label that came with it and that was all I know about it. Then he says oh we dont deal with fedex. I said just give my boyfriend back the package then. Now I go on the clothing sites website and they say that I can drop it off at staples and even have a special q&a that answers about dropping it off at a staples drop box. If you dont know the answer to something, then call a manager over or someone who knows. Start training your employees better if you want to do shipping or else just leave it up to the specialty shipping places to handle it.
Review №9
2021-10-15I been there today October 15 2021 around 4:30-5 pm the employee ( Thomas ) was very cool, helped me a lot, overall experience was very great loved the attitude that was given thank you 🙏
Review №10
2019-12-16Large variety of office supplies at reasonable prices. Customer service is great and they go out of their way to make shopping easier. The checkout is super fast and efficient. Very organized.