Kerbside pickup
Yes
Staples in Bronx
Categories
Location on the map
Bronx, Bronx County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Ink cartridges
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 718-409-9260
Site: https://stores.staples.com/ny/br...
Site: https://stores.staples.com/ny/br...
Opening hours
- Monday:10AM–5PM
- Tuesday:8AM–9PM
- Wednesday:8AM–9PM
- Thursday:8AM–9PM
- Friday:8AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–6PM
Staples in other cities:
Comments (168)
Quality service at this location!Zoila @ Copy/Print was exceptionally helpful and absolutely the sweetest, most friendly, smiling support in what could have been a really stressful process! She was COMMITED to ensuring my convenience and satisfaction the whole way through. She worked efficiently and maintained a positive attitude even in the busiest waves w/ the most difficult customers! She also actively engages w/ her customers for a more personal experience making each of us feel valued and our stories, important.10/10 would recommend working with her on your next prints! Thanks, Zoila!
Last month or so or maybe even a few weeks ago, I came here and needed my resume to be printed out in addition to my cover letter. At first when I came, my resume has a weird format so it was printing into about three pages of one pages worth of work. Whatever the case was, I thought i was in and out to print my resume, but I wasnt and daisy helped me to the fullest and even provided me with better quality paper for the resume. She was wonderful to be honest. Id recommend.
I had requested a set of architectural drawing to be printed from a flash drive@ 3 pm on Sat 5/5/18. Service person said they would be ready in an hour and half . I go back at 4.40pm customer service person tell me they ran out of paper, Its staples ,paper is their business. cant complete my order. This store is terrible ,manager doesnt care. I will not be taking my printing or any business to this store.
Some employees at printing are awful at customer service. Had problems to print my document. Employee only gave one option to resolve the problem, one that would be more expensive, when there were more options he could have given. Sympathy zero.
Very Pour Service At The Copy And Print Center At This Staples. Every time I come here the employees are very slow and the customer service is WACK! I Mean Very BAD! It doesn’t matter if it’s one person behind the counter or multiple they don’t attend to guests properly. And it’s many times I’m the only one line and it takes me 30min before I’m attended to and not to mention when there’s others in line. Its way worst to get a print out and go about my business. 👎🏼
Staples is great for office supplies but this store does not have as much variety as many other larger locations. The 2 stars is because of the poor customer service at the copy center. The females that work there have nasty attitudes unless its someone they know personally as they will spend most of their time chatting about family issues rather assist customers. The other employees in the store are very helpful but since I primarily use the copiers and need to put together presentations I based my score on the Print and Marketing section.
Location is closec on Sunday, but their website has 10-6, please upgrade your website staples, I have a bad left angle and thats a long 8minute walk there, it was also lady on cane there, please upgrade
I went there around 8:15 p.m to buy a printer. The workers look like they dont want to be bothered. I asked for help and no one would help me so I walked out and bought my printer from another office supply store. I am ashamed of the way Staples employees ignore the customers when customers ask for help in choosing a printer or other supplies. Lazy employees.
Very patient and professional staff. The cute young Hispanic lady helped me by giving me useful paperwork advice. Very knowledable and deserves a promotion. I actually left feeling a good vibe.
Good day !hope after everyone reads thisthey can make a good decision about coming here to get there papers printed.1) they only have 1 young lady at the computer section , the other employees are behind the counter while there is a huge line of customers waited to be attended.2) , while the printer is not working im waiting to be attended and while im waiting to be attended money is running out of my card , i ask for a reimburshment since nobody wanted to help me, and they immediately declined , who runs the show here ? extremely unprofessional. i basically came to this staples today to get robbed for my moneydont recommend anybody to go here , i will request services else where.
Great place to get business cards, they have so many designs and color !! I absolutely love the service here.
Employees gave incomplete/false information.Lost $30 in fail Rewards Program.Didnt have the $20 buck ink cartridge. Despite that I called earlier.Sold me the $40 ink cartridge.The laptops they have on display; they dont even carry in stock. Then tried to sell me another laptop which is refurbish and still looks like crap. I gave up.. then shop online and had it ship free to me.So.. I guess Staples is ok, but this branch is a failure.
Friendly and convenient. UPS shipping, printing stations and of course office and school supplies. Good customer service and free parking available. What else do you need from a staples?
I went to this staples just to get a single print enlargement. I had the worst experience ever with the print manager in staples, I think her name was Chasity. This women is so rude. If you go to staples around 8:00am - 1:00pm the lady is there . She refuse to help me and on top of that she left me waiting for 15 min in the counter while she had no customers and was doing nothing. Ive been going to this staples for 5 years straight. Never had an argument until this women that they call printing manager shows up. Even claiming that the staples store is her and telling people not to come to the store. I wont be spending anymore money here.
Copies In A Rush!Dropped in for last minute prints of documents needed for legal cases.MY WIFI printer at home had no plans of cooperating with me and I need documents for 2 separate legal cases!LOCATION- Quiet and clean with helpful staff at print center. Printing from my cellphone was as easy as signing into my email and attacking the docs to a STAPLES email for print authorization.Credit/Debit accepted direct from printer and received PERFECT black/white full page copies for 15 cents each.DEFINITELY worth the travel time and effort at such an urgent time of evening!I recommend and will use again!
I called to ask if they had a product in stock. I was put on hold three separate times for a total of 20 minutes. Would give zero stars if I could. The incompetence is mind-blowing.
I live in Bronx, New York. The Staples near my home, is in partnership with UPS. This store provides one stop shopping and services for my community. But the employees at this store are not trust worthy and honest. I securely packed a firm bubble padded envelope and trusted Staples and their employees to secure my package to be picked up by UPS. Once my package shipped the receiver, to my surprise the item I was STOLEN! A staple employee tore the padded envelope open and took the item out and tapped the package back up. Staples clearly states that, they can not accept any packages that are not packaged properly. Therefore, which proves that the damage to my package was done after I left it with their employee. I am applauded the Staples has not taking responsibility FOR their employees actions. Shira D. Goodman is the CEO of this Retail store, which is #22 on the Fortune 500 list and has 61,503 employees. Staples needs to reevaluate their policies and treatment of their customers. Unfortunately, Staples has lost a loyal customer and will share my stories until this issue is resolved. Staples credo is as follows, At Staples, we know that making a positive impact on society, our associates and the planet is just as important. Its why were dedicated to raising awareness to bring positive change in the areas of Community, Environment, Ethics and Inclusion. Staples also claims, At Staples, “inclusion” is a verb. It’s what we do to ensure associates feel valued and can contribute to their fullest. We connect on the things we have in common. And celebrate our differences by working with respect and fairness towards each other. GUESS THIS DOESNT APPLY TO EVERYONE! WHERE WAS/IS MY FAIRNESS AND RESPECT AS A CUSTOMER!
Despite heavy foot traffic from back-to-school shoppers, service was quick and pleasant. We found what we needed pretty easily on our own and checked out without a hassle.
Aeline is the best sales associate and cashier out there. She is very patient, kind, and helpful. I will be looking forward to check out with her again
Inventory is low and the Store looks Shabby. Upon entering I couldnt help but Notice the Filthy Entrance door mat. Laptop display had very little out. Walked in and out of this Local Staple store.
I very satisfied with the help I got from your employees very competent..greed me and my girls with a pleasant smile..specially your manager Jessica very nice took the time to help me with a smile I really think you need people like that in your store from a scale 1 thought 10 I give her a 10..thank you
Workers move like they dont want to work. More customers than employees to help. Slow service
Terrible customer service was on hold forever and was being transferred multiple times. Daisy couldnt even get me an answer until I asked her 10 times different types of questions of an estimate amount to print one color sheet of paper and that if was a hard type of paper an estimate of how much it will cost. Oh you need to come to the store Im calling for a reason so I dont need to go.
Products are excellentThe service is terrible. If you can find someone working on the floor they act like you are bothering them work your questions. I was just on a line with 30 People, one of the cashiers just closed her register and walked off and left
Worst Ive been to ... But it seems like most stores in the Bronx ... Low managerial expectations, rude consumers and staff, (likely with crap pay) leads to another stressful experience for everyone. If you want a nice store, go find one in a rich/white neighborhood.
Very slow service, few employees in the cashier and especially the printing serviceUnacceptable for such a busy place as bronx
The staff @ this Staples is busy, friendly & knowledgeable. The store is big & well organized. I like being able to just go in, get what I need an go.
I was waited on in the copy center by Juanita G. in the Bronx at the Bronx Park East store and she was ever so helpful. Her help with my business cards eased my worry for my New York Fashion Week Nail Bar. I needed help and she took control. Thank you Juanita and Staples. Ill be back!
I had very good experiences before now I want to scream I took my laptop in on a Tuesday they said give them 24 hours they will call me with the progress of the laptop they never did so I call which it took forever for someone to pick up the tech tells me my order was put in to pick up on Saturday that was not the agreement proceeds to tell my my laptop is almost done but its in another location ha ha tells me they will give me a call to let me know to pick it up never got a call I call a few days later (very busy mom)n the tech manager nick (complete moron) tells me since he was out n the system was down so nobody could do anything to my laptop so which is it its almost done or its in another location what he proceeds to tell me he will call me when he done with it calls my home at 10 pm to tell me he will be there in the morning so I can pick it up never got a call I wish ceaser or jeremey was there for sure things would have got done right never will I take anything to this store for repair to change inverted colors cost me $229 I swear nick jerked me
As an entrepreneur I come to this location often with my daughter where I know the sections by heart and was able to befriend some of the staff. Store is clean and staff professional hard workers.
Horrible customer service, slow and incompetent employees. The copy and print center is not worth it. Go elsewhere. Kinkos or office Depot. It never fails, im always waiting for help for 20 to 30 mins and Im the only one on line.
Good customer service... Small but free parking area... store is a bit on the small side however inventory seems good..
I must say Nancy onyeke was amazingly helpful to me,she was well spoken, I really am greatfull to her for her help. she answer all my question and more.. you need more young ladies like this..
One of the worst Staples Ive ever stepped into. Slow, lazy and incompetent workers have no idea how to run the copy center. Stay away from this location if you hope on getting any kind of assistance from the staff.
I went in to use there services and I paid with a credit card at that time my information was copied and now my credit is all over the world I know it happened here because is was the only place I used it
Best customer service ever! Chasity was very helpful and kind. Love this place and cant wait to come back :)
This is my go to. You can also order online and have it delivered from this store too. Staff has always been helpful.
The workers at the printing station didnt even try to assist me not one bit.
Very slow customer service. Only 1 clerk at the copy center who cant handle the computer rentals and the counter. On line now for about 20 minutes
Horrible staples store! Staff was very rude, I was asking for a calculator and the lady threw it at my face and started to slap me while saying DO YOU LIKE GRAPES
This Staples location has always been my go to place for all my office, computer, and other supplies. The staff is helpful and courteous.
This Staples is exceptional. Matrix helped me find what I was looking for and provided me with excellent customer service.
It’s quite an excellent service anytime I ask for some electrical storage
I went to used the scan service.It well ok.But need more staff that help the costumer.One of the staff lady was nice and tried to help.
4.2.20 walk in there and hardly anyone has a mask or gloves on. Customers using computers sitting with no masks.
The associates were resourceful and informative. I felt understanding more about the product I wanted.
Visited the copy and print department. They were patient and helpful. Couldnt be more pleased.
Service is awful, and they act as though they dont like helping customers. I suggest doing everything at home if you can.
Excellent customer service from Mikey in the Copy/Print department. Keep up the good work.
I loved the store it gave me a good variety of items and answered all of my questions
Great sale & recently theyve had new hires that really boosted productivity & the stores appearance.
Customer service is slow at the Copy & Print Dept. Other than that, the computers are usually available so self-printing is not an issue.
Over priced no real sales due to the fact Zero Competition. If you know what you want TRY Amazon instead!
It is very spacious......the cashiers are great and i felt a warm welcoming
Good store for office location. Sales persons are also very cordial
Worth customer service lazy crooks there even when you call the store for assistance or questions they hangup the phone what kind of management is this they employees are bunch of crooks
The staff was great. Very helpful. Patient and knows what they are talking about.
I try to print my resume at 8pm and I was told they cant help me because they closing soon. 9pm smh
Missing merchandise. Poorly organized checkout line. No employees know what their doing. They need to be all fired
A Great store. wWhatever you need... you can find/buy it there, or theyll find it.
Awesome customer service, very pleased with prices and quality
I had a wonderful experience, fast and friendly and helpful. What more could i ask for
Small store with great customer service. Well stocked.
Its a clean store. Has a good location, and parking. But not much.
Has everything youll need for office supplies
A young lady named Carissa was very helpful through my whole visit.
Staff very friendly, even when the store was about to close!
Please don’t use the computer workstations. Computers and the internet are slow as hell!
Staples has good back to school sales but the rest of their supplies are over priced.
Excellent
Horrible experience all the time get charged something differently for the same badges I always ordered and gets placed stay away
Meh, looks like a Mini-StaplesHave everything but not really what youre looking for :/But better than nothing, the staff is a little bit sleepy
Very helpful staff especially the manager Rashan Moore.
Awesome experience staff was very attentive and helpful.
They have good promotions on computers and other electronics
Very sloppy place. Things throw anywhere. Cashiers are very slow.
I was looking for the brown roll that we use to cover our school book. There was none
Great for office supplies not great for PCs
No shipping sunday!!! The clerk was so annoyed and he ask me to do his job!!! Crazy
Great customer service and great selection of products
I lived across van nest at morris park. I buy all of my supplies right there.
I came here to ship my box through UPS. Wow I need to buy the shipping tape... lolzzzzz...
I love staples... you get a good BANG for your bucks.
Customer service is horrible!!! They do everything in groups and never finish what they started!!!
Internet is slow but great customer service
The staff is terrible unprofessional and exceptionally slow in everything!
Got everything I came for. Store needed more organizing.
Prices are high but sometimes there are good discounts
It sucks and has no real selection of any thing. Should of kept the on fordam open
It has everything but it doesnt have green pens in package
Sale clerk was very helpful and knowledgeable.
Total reviews rating 3.7
168 Reviews for Staples 2023:
Review №1
2022-04-10Visited on a Sunday, great Staples! The self-printing service was great! They have envelopes and stationary as needed handy as well which is a plus! Also, just found out one can ship via UPS at this location all 7 days of the week! Friendly staff!
Review №2
2022-02-01Very Poor customer service from management. I went their and wasted time. Walking around trying to get assistance for some time. I ended having to go back to the register to ask for assistance AGAIN. It’s like the twilight zone. No one know what’s going on.
Review №3
2021-10-10Today was my first time printing labels and i had no idea on how it works and didnt get any correct answers or help from other printing store but praise to Zoila she explained and helped me and it meant a lot to me. Thank you so much. I will visit again.
Review №4
2020-10-05Chastity Colon is an amazing staples employee. I arrived at 10:00 am to make a booklet for my cousin who passed away. She helped me create the book, every single page. She worked passed her shift until the job was completed. The next day her co-workers didnt complete the book correctly, so she was there early in the morning to re print the book. I have never seen someone so patient and determined to help. She is an exemplary employee. She has made a tragic moment beautiful and special for my family and I. If you ever need help please ask for her she is passionate about her work.
Review №5
2020-12-22I am so thankful for the print and marketing team here at this staples. Annette is a dream and was so helpful. She went out of her way to make sure I was super happy with my prints. ANETTE IS THE BEST!
Review №6
2021-03-20Not pleasant called in about my order was placed on hold five times, seemed like no one knew anything and then was told that a supervisor will give me a call back it’s been two days and I am still waiting on that call back! Called the store today and was placed on hold for 20min.
Review №7
2021-03-19The process of printing out pdfs from your e-mail is a little cumbersome. TBH my arthritis was acting up, so that added to the process. The staff were knowledgeble and helpful. 03-19-2021.
Review №8
2019-02-13Over all, the service is good, the store policy is good. Most Staples have free parking. Itd be better if the price goes a little easy on us. To get more discounts, sign up for membership.
Review №9
2019-09-08This one of the most unorganized Staples I have ever been in. The items are not clearly marked on the shelves with the price. There is no where to scan an item to find out the price I was forced to stand on the line too find out the price because two floor workers do not have scanners to assist. I stood on a line that was at the back of the store for twenty minutes only to find out the journal and r yearly planner ridiculously over priced. Oh also the worker controlling the line stated I should step down to register for when the other customer was having payment issues so I waited another 10 mi Utes. They have a sign for help wanted but the need a complete overhaul especially during back to school season. This is why business are closing and more consumers are utilizing e-commerce. Customer service is down the drain.qqqqqqq1
Review №10
2018-02-21I went to purchase a printer and had a wonderful customer service experience! I had loads of questions and comparisons ( as i often do concerning tech stuff...Im always confused..lol) and the sales clerk (Victoria) was soooo patient! She walked me through the whole purchase process, answering questions and helping me to compare prices all the way to the register to purchase! She didnt give up on me and leave me wandering in tech world confusion. I purchased an affordable HP all- in-one printer and ink! My budget was to spend LESS than $200and thats what happened!