Star Roofing & Restoration in Albany
Site: https://www.starroofing.net/
- Monday:8AM–4PM
- Tuesday:8AM–4PM
- Wednesday:8AM–4PM
- Thursday:8AM–4PM
- Friday:8AM–4PM
- Saturday:Closed
- Sunday:Closed
I would definitely use Star Roofing in the future. They replaced 1/2 the roof on my house after I had some leaks. They arrived 15 minutes early on the day they scheduled, did the work, and did a great job cleaning up after.Two years ago I used a different company to do my detached garage roof. They left (literal) fist fulls of nails in my driveway. Star did such a good job of cleaning up, that after walking my driveway/yard multiple times over a few days, I only found 2-3 nails around.
I hired Star Roofing to replace our front porch roof and I am very pleased with the work performed and the company in general. The staff was professional, knowledgeable, and courteous throughout the entire process. My neighbor even commented on how professionally the work crew performed on the job site. I would recommend Star Roofing to anyone needing roof work.
Star Roofing replaced and repaired my roof. They were very responsive to all my concerns and questions. The crew led by Luis showed up in a timely manner and worked efficiently to get the job done in one day. Upon completion of the roof they spent a great deal of time cleaning up and making sure there weren’t any stray nails kicking around.Office staff, crew and the salesman were all very professional and a pleasure to do business with
Star Roofing employees from the estimator, the office staff and the installers were professional and courteous. The install was in less than a day and the final cleanup around the yard left no debris to be found. Starr Roofing came by the next day for a followup to be sure the site was clean and see if we had any questions. The gentleman who came by for the final inspection even carried a bundle of shingles to our shed for me. Would be happy to use them again and would highly recommend their services for a new roof.
We had Star Roofing replace our roof this past summer. It was a hot day, and they arrived early with a crew of eight. It was a 12 hour day for them, but they did an excellent job stripping the old roofing off, installing new roofing,and did a good clean-up after. Have not had any issues, and it looks great.
Star Roofing has helped us in the past with roofing repairs and always did a great job and responded quickly. We went with them when the time came to remove and replace our shingles. We are very happy with their work and they cleaned up our yard of the inevitable debris when the job was completed. If we had any questions they responded quickly before and during the installation.Update: Due to our roof-top solar panel contractor not removing several panels from a section of our roof, Star Roofing had to return later when they were removed. Star had to mobilize a crew and dumpster for a second visit and did so quickly, at no additional cost over their original quote!Then, we had a unique request to seal off a small opening in our soffit/eave to block black birds from nesting. Star made a third site visit to do this for us, at No additional cost!Star Roofing is the best!
This is a truly professional company. They were Johnny-on-the-Spot when it came to getting the project underway. They delivered as promised. No hidden costs. No delays in getting started. The crew they brought in was skilled, efficient, and hard-working. They finished the entire project in a day. This is no fly-by-night operation, they have a well-oiled machine of equipment and installers. After they left, there was no evidence of them ever having been here except for a great new roof. Do yourself a favor and get these guys on your roof.
I had some wind damage to a older roof. One of their sales representatives went right over to take a look and help us out. We wanted to replace the entire roof including eight skylights. It didnt take too long to get in their schedule. The entire installation team was professional and easy to work with. I would recommend Star Roofing to anyone.
In an age of dwindling customer service - Star Roofing delivers. Prompt, professional, courteous. Thank you Star for great work! There is value in going with the company which calls you back and which fulfills its promises. Service and commitment have to be considered when evaluating price, and Star stands by its product - no questions asked. Great work.
I have nothing but praise for Star. This was a good size job that was done in 2 days. I still haven’t found any nails after there clean up. There crew is quick and professional. The job was done right and they even stop by after the job to double check with me to see if we are satisfied. That’s customer service.
25 plus years ago Star Roofing put a new roof on my home, they did such a great job then that I used them again this year and they did not disappoint , they must be doing something right being in business 25 years later says a lot about this company. Everyone was pleasant to deal with and very professional.I would highly recommend Star RoofingJohn Kiss
From my first contact with Star Roofing, it appears that I may the right choice. The work was great. I also want to mention that the workers all have shown excellent work ethics from the beginning and right until the end. The work was done professionally and very clean. I had work done several years and there was no comparison. I highly recommend Star Roofing
Very professional from the estimate to the installation. Crew showed up on their scheduled day and completed a high quality installation. House was protected during installation and site was left very clean. Will definitely be using Star again for our garage roof.
I was surprised and pleased with time to start project and that it was done within one day. Had good conversations with many staff members both on siteand in the office and had all questions answered. I was given information regarding any follow up needed and other services that Star roofing could provide in the future if needed.
Great work all completed in one day. Didnt even have to be here while it was being done. Team was friendly and professional and left without a trace, except our terrific new roof. Thank you!
Star Roofing was amazingly professional, from estimate through installation through clean-up through follow-up. Great communicators, responsive to all questions. And an excellent value. I could not recommend them more highly.
Star Roofing replaced our entire roof. They did a fantastic job. The workers were all very nice and stayed from 7am until 8pm to get the job done. I would absolutely work with them again.
The crew arrived promptly the morning they scheduled with us and got right to work. George, the supervisor, talked to me regarding placement of the dumpster and put it right where we talked about. He explained to me exactly what to expect while they were working and they put in long days and were able to finish the project in 2 days!!Very hard-working and professional! They came back and removed any leftover supplies and walked around the whole house making sure no garbage, nails, etc were left behind!Deb and Bill Lyons
Very prompt in returning calls. Professional crew. Roofing job looks good. They did fantastic job matching existing roof, making an extra trip just to get a good match in color.
Totally pleased with the roof installation. The day after installation of the roof, a supervisor stopped by and went up on the roof to check the finished roof. We were very impressed with that. Also, if you have any questions, there is someone there to help you. I give them 5 stars. Pleasure doing business with them.
We did our research before hiring a roofing contractor and we are glad we chose Star Roofing!They did an excellent job installing our roof and cleaning up. Their price was fair and we didn’t have any surprise fees at the end. I am glad Star Roofing was recommended to us and I definitely recommend them for your roofing needs.
Jim came in as the best price vs 4 other estimates. The crew showed up early and left the jobsite late. When they left my house i found it hard to find a nail on the ground! Quality job like they quoted, on time and communication continuiously till completion. Roof looks great, hassle free install and cleaned up jobsite.
Star roofing did an awesome job installing a new roof on my home. They were very efficient and professional. I would recommend them to anyone else that is need of home repairs.
Crew showed up on time and worked the entire day to get the roof done. Very professional and great job on installing 4 new skylights and the new roof. Looks fantastic.
Great communication throughout the process; very professional; crew on property worked efficiently and were very respectful of the property; extremely organized; clean up was amazing...even came back to complete an additional magnet rake after the gutters were replaced; very satisfied; highly recommended
Doing business with Star Roofing was quick and easy. Everybody there was friendly and helpful. My roof was completed in what seemed like no time at all and looks GREAT!
We received a quote with details of the work to be performed. The work was done complete in one day! Everyone with the company, from inspection, estimate, reinstallation communications to the day of work and the work crew were timely and helpful. I would use them again.
FRAUDULENT COMPANY RIPS OFF SENIOR CITIZENS!! CHARGES FOR WORK NOT DONE, WHICH CREATES EXTENSIVE DAMAGE!!! My grandfather, at age 66, had his roof done by Star roofing in 2002. He paid extra for a 40 year shingle. The contract clearly states that the ridge was to be cut to for the vent.I went up on the roof, now 17 years later, to replace some skylights and investigate a leak and ended up putting my foot right through the roof. On further inspection under the ridge vent I noticed that not only was the ridge not cut, it was covered with felt paper and shingles creating an airtight seal. This trapped moisture which caused the plywood, rafters and ridge beam to rot. There is white, black, green, and yellow mold all over the place. There are leaks and mold coming through the ceiling drywall. 90 percent of the shingles have the nails blown through the shingles due to incorrect nailing, which is also causing leaks. My grandfather, now 83, needs a new roof and structural repairs, 17 years into a 40 year roof due to fraud committed by this company. I called to complain, and got to talk to Don who seemed irate that my now 84 year old grandfather wasnt the one calling to complain (so he be scammed again?) Don had nothing but bogus excuses such as there is a 5 year workmanship guaranty, he doesnt know what work has been done, someone could have shoved in insulation, etc. This isnt about workmanship, it is about work that was charged for and knowingly not done. This is FRAUD, a crime is still a crime even years later. Don didnt want pictures and needed to find a paper to get back to me on the the problem, which never happened. Clearly this company hasnt gotten any better with age. I called Owens & Corning as Star Roofing is a Preferred Contractor, which is why they were used, Owens & Corning Preferred Contractor, they now have an open investigation into this shady company.
I am very pleased with the professionalism and the quality of the work done on my roof. I would recommend star roofing.
Starr roofing did a great job from start to finish. Promptly responded to our inspection request, gave us a very fair quote quickly, and got the roof replacement job done all in one day. Thorough cleanup as well which was great! Would recommend.
Above, beyond... and FAST! Finding a leak in the bedroom ceiling of a house you just moved into is not fun. We called up Star and they were on-site within a couple days to inspect & follow up with a proposal. We decided to replace the whole roof since it was about 20 years old anyways. Star was able to schedule us quicker than expected, and thankfully before the winter months. The installation crew was courteous and lightning fast... removing the old roof and installing new shingles in 1 day! One of the company owners stopped by during install to ensure the project was going smoothly. New roof looks great. Star even went above and beyond to repair a minor trim issue that wasnt even part of their scope. Rich, Mike, Don, and the rest of the team at Star were a pleasure to work with.
We had wind damage last year Star Roofing worked with our insurance company and took care of all paper work need for repair. Once insurance company okd payment Star was ready and on time getting the complete roof done great job. Brian McCarthy Colonie, NY
Star Roofing is THE company I would refer anyone to for a roofing issue or new roof. They listen to the needs of the customer and do quality work. The staff is courteous and promptly responds to any question. Star aims for a quality job and they all work as a team to be sure a great job gets done, and customers are happy and the home is safe.
Star Roofing did a great job on my roof. They were fast, reliable, and cleaned up well after the job.
The roof was installed in an expedient and professional manner. I am very pleased with the results I received and the price I paid. - Peter
They were very efficient and professional. Super clean and did a great job on my roof installation.
All phone calls were returned promptly and appointments/installation were on time. Service staff were courteous. Work was done well. Cleanup after was excellent.
Great experience, job done quickly and the roof looks wonderful. Great customer service from everyone we interacted with, would highly reccomend for roofing needs.
Great job! Efficient, professional, and reasonable. Roof looks great!
What a great job they did. Fast friendly service.I love the color.
Star Roofing came and helped me with an ice damn and removed snow from my roof. Water was leaking into my living room. They were here immediately and fixed the problem! They answered all my questions and I plan to use them to replace my roof in the near future!
Very good quality work. Hard working crew and excellent response time from sales and support.Jim W. East Greenbush
Replaced roof. Excellent price and product. George and his crew were courteous, professional, and did the job quickly. They cleaned up so well that my wife marveled ( this is notable, since she a stickler on neatness and order). Thanks to Star Roofing for a job well done.
Great work! On time and very professional highly recommend to everyone!
Star roofing gave very reasonable competitive pricing for slate removal and replacement with asphalt shingles. Even when a few additional charges came up, they honored the negotiated pricing, cleaned up all around the house, and left packet for replacement if needed. Staff are friendly and want to make sure youre happy as the customer. Definitely consider them for roofing work.
My wife and I called Star Roofing after we had a terrible experience with another company we had hired to do our roof. When we explained what happened with the other company, the owner of star roofing called me personally. He apologized for the other company even though he didn’t have to. He set me up with an appointment for a salesman to come out and quote up the job. Not only was he on time for the appointment but the owner came out also and on a Saturday nonetheless. The prices were a bit on the higher side but we didn’t care due to their communication, professionalism, and quailty of materials they use. There was several rain delays and we did have to wait a bit for the install but they called me weekly to let me know. They were honest and great to work with. I would highly recommend them to anyone who’s looking to get their roof done
A few years back Star Roofing replaced my friends roof and did an excellent job. After receiving similar quotes I hired them to replace my roof. Every person that I came in contact with from this company has been extremely professional and a pleasure to deal with. Little did I know the best was yet to come on the day of the roof replacement. Seven, YES SEVEN young men showed up ON TIME. After they began to remove the three layers of shingles it was discovered the entire roof needed new plywood. The young workers only stopped working to take a lunch break. They left no mess and I have never seen a such hard work from a contractor....ever. And yes, the roof looks AMAZING. :) I cannot say enough good things about this company.
I hired this company for a roof replacement and installation of a drip edge. The work was done in late fall and in the spring I noticed water issues, which led me to borrowing a ladder to inspect what they said was a completed job. Upon inspection I located a number of nails lying onothe roof and a single nail hammered flat into a shingle, gutters full of debris blocking the downspouts, and a combination of improperly installed drop edges as well as areas just skipped with the drip edge installation. After playing phone tag and sending emails with minimal response they finally sent a person to look at the issue. I was givien a quote for a drip edge installation. Which I had just paid them to do. Fast forward and as a result of their work my home was damaged. Thanks to Star roofing my home has mold development and water damage. I will be suing for damages and I have informed the business of this. Save yourself the stress and hire someone else.
Hard working professional crew. Crew management is honest and delivers what is promised. Easy to work with, kept informed honestly of any details needed to share. Very forthcoming. Great results. The team was organized with all the moving parts and supplies delivered and needed to accomplish a full roofing job on a large building. You clearly can see that jobs are assigned well, understood, and completed as needed with organization. There was no one standing around as everyone was constantly. A planned break once it seemed.. to quickly refuel with some well deserved food as this is seriously hard work. Very impressed. Management and team worked well and was respectful with our next door Nieghbors before, during, and upon clean up of project.Thank you. Gracias.We were returning customers and we are again satisfied.
The quality of the work on my home isOUTSTANDING,, Im glad Star Roofing was my choice
Star Roofing looked at my roof when I had a leaky drain pipe. They said I needed a whole new roof. Except for the drain pipe issues, I didnt have a problem with the rest of the roof. But I took their advice and had a new roof installed. The first winter after the new roof was installed (just 3 months later) I had a leak. They sent someone to look at it; this person said the vent pipe had not been sealed. When I spoke to the manager about compensation for damage to my building interior, they refused to take responsibility, and said it was an act of god, and said they would not charge me for having sent the person out to look at it. The roof has leaked every winter since, with new leaks springing up.
I was so pleased with the price; professionalism and workmanship from Star Roofing. My roof was in bad shape but they took care of everything including clean up and they honored the original quote. Highly recommend.
Outstanding and professional work through the job and outstanding follow ups after job was complete.
When the sales rep came to the project we pointed out some issues. We were told that they would be corrected with the new roof. One issue was corrected but the other was not. The job was taking longer than they had anticipated and we feel that they cut corners on the last roof. When we went to their business with the pictures showing the same puddling we were told that the warranty is for 15 years and there shouldnt be any leaks. Again, we were told that the dip would be taken care of and there would not be the 2 foot puddle. Obviously we should not have paid in full until it had rained and we checked the workmanship.
High quality work and very professional, and great job cleaning up, and fantastic follow up
The roofing team was on time and worked so hard in the heat. The roof looks so wonderful. They were professional and boy did they clean up after themselves. Excellent job.
Excellent Company! I has a roof installed this fall and from beginning to end it was a great experience!
Very satisfied. Crews worked with pride. Thank you
Charging $175 for an estimate for real estate purposes is insane! Ive owned/operated a remodeling business in the capital district for over 10 years and have never heard of such nonsense. Additionally as a Realtor, I will bear this in mind when referring clients to other contractors.
My next door neighbor had a roof put on recently and despite some cursory effort by the company with their magic nail rake I pulled over FIFTY nails from my gravel driveway. So many in fact that I start to wonder if it wasnt intentional. At any rate its a time consuming process and I ended up doing their job. Jeez guys, just put down a tarp or something.
Great price and quality work. A pleasure to do business with.
Star roofing recently did a job on my neighbors house. At 7am on a Saturday I woke up to men yelling profanities. Most people in the neighborhood have small children and they do not need to hear grown men yelling s**k my d*** F this F that. Calling eachother the N word. Every sentence I heard them say contained the F Word. I understand that construction jobs are loud and Im not saying they cant talk to eachother but watch your language. I found it extremely unprofessional and disrespectful to the people in their homes surrounding the job. I would never recommend this company.
The Firehouse next door to me had a roof repaired and scumbags from this company dropped a bunch of broken shingles with nails in me yard. I have two dogs and if they stepped on them we wouldve had a BIG PROBLEM!! I wouldnt hire any of these guys. They all look like Crack heads
Excellent service and great to work with. We have a slate roof and its been difficult to find experienced companies to do minor repairs, but they have been great.
Had a good experience with these guys they showed up when they said they would were clean and organized great job
Pricing was competitive, service top-notch and our roof came out excellent.
Great value for services. top notch roofers.. top quality .
$400 to get an estimate. What has gone wrong in people’s mind?!?
Great job.
Horrible, destroyed my bushes. Will be taking to court.
Amazing ! Extremely knowledgeable .
Great people to do business with!!! Love them!!!!
Very responsive and professional.
Bad all around
Love this place
Star Roofing was recommended to me, and I am very happy that I contacted them. Their price was very competitive, and they were very responsive to my questions and concerns. On the day of the installation, they were on time, contacted me frequently to update me about progress and did a great job cleaning up the area at the end of the day. I highly recommend them.
I had a great experience with Star! The crew was excellent. They worked so hard for so long the two days they were here.Drew, the foreman, was great. He took his time to explain what needed to be done and explained all the options.I wouldn’t hesitate to use Star again. Hopefully I won’t have to!Jason
Total reviews rating 4.5
87 Reviews for Star Roofing & Restoration 2023:
Review №1
2022-05-23Star Roofing did a wonderful job on my home after having a leak. They were not only prompt in an estimate but, also with the actual installation. I run a daycare and didn’t want to have to shut down and they were able to accommodate me with a Saturday date.They were so quick and kept me informed all the way through the process. I will also say, that it was more than I could handle at one time and I was able to make payments to them. Fantastic company to work with and my roof looks amazing!!!They also made sure there was not one mail or spec of anything left behind that my daycare could get hurt on.
Review №2
2022-07-18Our experience with Star Roofing was impressive, from scheduling, professional staff, to the finished product. The crew members were punctual, professional, & kept us informed of all work details throughout the whole process. They took every precautionary measure to ensure debris was removed or kept minimal. The foreman followed up with any questions we had, cleared the finished job and swept the property of any left over debris the next day. We would recommend Star Roofing to anyone with future roofing needs or restorations.
Review №3
2022-06-01Star Roofing was really amazing to work with. I needed to have my 24 yr old roof replaced. Its beautiful. They helped me figure out the costs,there were no surprises. I appreciated their honesty, they are upfront about what needed to be done. The work crew all professionals, well organized , coordinated and polite. They cleaned up the worksite ,it was impeccable. I highly recommend them. They even made follow up calls and made a trip out to inspect and make sure I was satisfied. I very much appreciate a company like this. I am happy to support a local home-based business like theirs. In telling friends about my experience I find they had used them too and were very pleased. You cant ask much more than that. Star Roofing IS THE WAY TO GO.
Review №4
2022-05-09I did quite a bit of research and had several contractor bids. Stars pricing is competitive. Office staff are knowledgeable, responsive, friendly and professional. Workers showed up on time, prepped the area prior to demolition. Entire job was done within a few hours and ahead of the projected scheduled time for the job. Cleanup was very thorough. Another employee came back the following day to walk the property for any debris (which was minimal). Ran large magnets for nail cleanup.Extremely thorough and professional. Highly recommend Star Roofing to anyone looking for roof work done.
Review №5
2022-08-29I appreciate their honesty, everything was upfront regarding total cost of the project. There were no unexpected surprises. The crew arrived on time and cleaned up all debris on job site when complete. (no damaged to shrubs or plants) We are very happy with Star Roofing and would highly recommend them for future roofing jobs.
Review №6
2022-06-08Workers showed up on time, prepped the area prior to demolition. Covered all my shrubbery and flower gardens around my house (and I have a lot). No damage to shrubs or plants. Cleanup was very thorough. Another employee came back the following day to walk the property for any debris . Home office followed up also.Extremely thorough and professional. Highly recommend Star Roofing to anyone looking for quality roofing work done at the best price and workmanship. Star Roofing is #1.
Review №7
2022-02-13It was getting late in the year and we developed a leak in the roof. Star Roofing came out an assesed the shingles and determined it was definitely time to replace it. They were able to get us in before the winter despite short notice. All of Stars workers were pleasant to deal with and very hard working. I will definitely loom to them in the future.
Review №8
2022-02-16Called STAR Roofing to help us out when the windstorm took over some of our shingles on our roof. They came out quickly and dealt with our insurance company and repaired the damage at a fair price. We were so happy with the team and their work, we had our daughter hire them to give her a new roof on the house she had just purchased. With her being a first-time homeowner, they walked her through the process and explained the price which was really great and fair. The team removed and replaced the roof in one day. The work was exceptional and there was no cleanup for her to do at all! I would highly recommend STAR Roofing if you want quality, expertism and a great team to work with.
Review №9
2022-02-10We were living in SC and purchased a home in NY. We were working with Star Roofing long distance. Not only did they install a new roof before we moved in, but they did an excellent job. We could hardly tell that they were there - other than the beautiful new roof. They were easy to work with. I highly recommend them.
Review №10
2022-05-24I have used Star Roofing several times. To replace to roofs and repair leaks. They are great. Very responsive and good communication leading up to, during, and after the job. Their crews are professional and checked for rogue nails in the driveway and grass where they worked. I have been happy every time and will use them again for future projects.