Star Subaru Service & Parts in Flushing

Star Subaru Service & Parts image 1Star Subaru Service & Parts image 2Star Subaru Service & Parts image 3Star Subaru Service & Parts image 4Star Subaru Service & Parts image 5Star Subaru Service & Parts image 6Star Subaru Service & Parts image 7Star Subaru Service & Parts image 8Star Subaru Service & Parts image 9Star Subaru Service & Parts image 10


Phone: +1 718-359-7700
Opening hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–2:30PM
  • Sunday:Closed
Edit info

Total reviews rating 3.6

139 Reviews for Star Subaru Service & Parts 2023:

Review №1


They took a look at my car and turns out I needed an extensive repair to the engine. Financially it was not something that I could do at the moment so needed to take my car back to have fixed at a later date. See the attached pictures of how they packed the parts into my car. Very Unprofessional!!

Review №2


I came in for a 30k maintenance and came out with a 4K bill. Maintenance was around 400 then they said my brakes were bad and need to replace them. Another 2k. After they test drove it, they asked if I was hearing a loud clunking sound. What?! I did not have that coming in. Now another 2k on top. They gave me 10% off the service but then have a 3.5% surcharge for using a credit card. Never coming here again!!!

Review №3


The second time I took care of the car on June 24! Today is July 5th. I opened the front case cover. I found that the car’s coolant was not added, and the glass water was not added! I am disappointed! Your job is very dereliction of duty!

Review №4


Went for an an inspection. Passed the inspection but returned my car with the check engine light on. They said I had to pay about 200$ to get a diagnostic done

Review №5


Just got an oil change for my car, staffs are nice, specially the staff from reception desk, James Park, he took care of my case, explained in details and answered my questions. I can say Star Subaru did a great job, which makes me to purchase my next car in Star Subaru again.

Review №6


Great staff! Very personable and respectful. Very clean garage and waiting area. Snack machines and coffee are a nice touch while you wait. Also TV screens for viewing.

Review №7


I had my tires rotated and oil changed here and thought everything was fine. One month later, I needed new tires and had the mobile tire shops come install the new tires. The tech got to a point where he could not properly remove some of the lugs. Turns out when the tire rotation was done, the tech at Subaru must have been lazy and did not hand tighten first, before applying the impact gun, and I ended up with more than half of the lugs and studs cross-threaded, damaged, and they were not useable. I am avoiding this place from now on. For such a simple job, I could have avoided this issue and $$$. Just because you have an impact gun set to correct torque spec, doesnt mean you cant account for human error.

Review №8


Great towing service and good prices.

Review №9


I payed over 2k for fixing rear wheel problem in April 2021. 6 month later bigger problem occurred in same area and now they are charing 3k for fixing it. Why did they not fixed or found it at first time? (diagnostic is not free) or not even admitting if there were any mistake in repair or diagnostic? I am spending over 5k this year to my $32,000 2014 Outback which I just paid off last year. This will be my first and last Subaru.

Review №10


The staff from this place are extremely rule. They told their customer (me) to get out of their office. I sent my car in this morning and asked for a shuttle ride. They told me the shuttle would be available in 15-20mins. I waited 30 mins but the shuttle did not show up. I spoke to the same person again from the front desk to see whether or not the shuttle would be available. That staff was very impatient and started yelling at me and accusing me that I did not have a appropriate plan. Very disrespectful. Additionally, I only had my car for six months and the car already presented issues. I even purchased their app on my phone to get a report in order to preventing issues but it was useless. Very disappointed at Subaru.

Other Auto repair shop Nearby:
  • 3.7 ·(191)

    Star Nissan Service & Parts

    from this place 1 mi

    Newly renovated waiting area, comfortable lounge seats. Looks and feel like a spa. At time of re...

  • 3.1 ·(199)

    Star Toyota Service Center

    from this place 1 mi

    Made an appointment online and went in for a new rim and set of tires. Waited for 4 hours only to...

  • 4.8 ·(25)

    North Flushing Auto Care Inc

    from this place 1 mi

    Great place for fast friendly service.Paul is awesome and knowledgeable, and he remembers a lot o...

  • 4.3 ·(38)

    Anthony and Son Service Station

    from this place 1 mi

    Went in for an oil change, transmission issue and dashboard lights on. Spent over 800 for an oil ...

  • 4.1 ·(199)

    Helms Bros. Service

    from this place 1 mi

    I come here to service my E-class and I recently got a Gle suv for my wife and kids , I brought t...

  • 4.9 ·(66)

    Petrone Automotive

    from this place 1 mi

    I always always always recommend this auto shop. You will always feel like you're driving off wit...

  • 4.9 ·(55)

    On Target Automotive Specialists, Inc

    from this place 1 mi

    John and Anthony helped me out and they did a great job! I had some issues with my AC compressor ...

  • 2.6 ·(18)

    Lee Auto Services

    from this place 1 mi

    $80 for an oil change!!!! My car takes little over 5 bottles and he charges me for 6 bottles. If ...

  • 4.2 ·(190)

    Great Bear Auto Repair & Auto Body Shop

    from this place 1 mi

    Great Bear on Sanford Ave is the Best experience I've had ever at an automobile repair shop. The...