Starbucks in Baldwin
Site: https://www.starbucks.com/store-...
- Monday:5AM–9PM
- Tuesday:5AM–9PM
- Wednesday:5AM–9PM
- Thursday:5AM–9PM
- Friday:5AM–9PM
- Saturday:5:30AM–9PM
- Sunday:5:30AM–9PM
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Theyre usually pretty good but served me a warm coffee once.
Drive thru is a nightmare. They take such a long time and dont acknowledge their lack of efficiency at all.
Mel and Greg are so kind and professional. Such a pleasure to be greeted by them in the morning.
Its Starbucks..... The parking lot is extremely small and the drive thru line is always out the parking lot and around the corner.
Person working the drive threw was pleasant and friendly.
Staff is super friendly drive-thru is always quick
Very busy location but super efficient. My drink was made perfect. The location is nice and clean with great vibes. Helpful employees too!
I just purchased a coffee at this locations drive through and the order was completely wrong, I was over charged and the top of the cup was not put on properly so the coffee spilled everywhere in my car! (I ordered a med roast coffee with milk and sugar and they gave me a black dark roast and charged me $5.00 for it)
Not good. They got my drink wrong and had to remake it. This particular Starbucks in baldwin since they opened i usually have a problem with them getting my drink correct. I used driveup and have gone into the store.
I’m a loyal daily customer here, today 7/05/21 I walk in, place my order for a Venti Dragonfruit Lemonade and a pumpkin loaf. I received a Grande drink instead, so I mentioned it to the young lady that made my drink, her response was “no problem”. Took the venti cup poured my grande drink into the cup and added more ice and gave it back to me. I questioned the act and she told me “yes! & it was company protocol”. I was so bothered walking out of the store that I had to walk back in and ask for a new drink with no ice. If you’re going to charge for certain size drink have the decency to add a little more liquid if you guys make a mistake. Your best option ordering from this store would be the drive-thru, if you find yourself walking in the wait might be about 12-20mins for just 1 drink.
It was for my daughter. I dont get things from there anymore. They stopped serving the only Gluten Free item I used to order.The wait on line for the drive thru was way too long. However, the drink and sandwich my daughter had was excellent.
I love coming here, the employees are always soooo nice! Today I passed by again and Destiny went above and beyond! My niece(4 years old) is super picky and didn’t want “greens” in her sandwich and Destiny took it off. This Starbucks is definitely my favorite.
This Starbucks is one of the best Ive ever been to!! I was passing by with my family and we ordered from the drive through. The staff were so kind especially Mel and Danny. Thanks for the great experience!!!
Possible the friendliest Starbucks Staff anywhere in NYC, Mel gave us a discount because we answered her trivia question...taught she was kidding but she actually did, she made our lil stop worth the drive. Perfect coffee blends and delicious treats.
Emari made my day! She was over the top with customer service and went above and beyond for me without hesitation. I messed up my mobile order and she fixed it without me even asking, just mentioning! She was very friendly, helpful and the drink is the best caramel cream cold brew I’ve had thus far! Amazing! Great experience!
Pleasantly surprised to find this store at this location! The staff was friendly and actually asked how I spelled my name. Normally they just take a stab at it (for the worse) but the person taking my order took the time to ask for the spelling. The order was deliciously made! I just love pumpkin cream! It is off a major road and if you were going too fast, you could easily miss the entrance. There is also a drive thru at this location.
I wanted to shop local so I decided to stop by the drive through. I have never had a bad experience at Starbucks and today I did. If employees do not want to work with people then please don’t.I practice a ketogenic diet where I don’t consume the sugar or ingredients in the Frappuccino mixAnd baristas always give me an iced coffee and blend the ice for me.The barrista as soon as I said may I please have the ice blended she automatically said No in a rude manner.Not even I’m so sorry we can’t or look I’ve never done that before let me find out for you it was an automatic NO!I said: I always get it this way she continued to say No its either an iced coffee or a Frappuccino.It was around 7:00 pmI told her they just add the ingredients I need like heavy cream and she again raised her voice and said we do not have heavy cream!Starbucks has heavy cream.I felt so bad to be screamed at.I never have bad service at Starbucks and this person totally ruined the experience at the window.
To be honest Starbucks is my favorite coffee place but Im a little mad at something that happened. Me and my family friends were out to Starbucks a few months ago and it was packed and it took over an hour to get the order so the employee gave us 4 dollars off are order and 3 gift cards. Today I was going to use the gift cards and realized they expired in 2017 he gave is expired gift cards- Karen
Absolutely the worst service each and everytime. I live in Baldwin and would rather travel to another town for my starbucks. Unorganized. They don’t update their mobile account. I ordered for pickup on a snow day. The parking lot wasn’t plowed well making it very dangerous. I attemptTo walk into the store and they tell me pick up is only through drive through. Was not informed so now I have to find my way to the end of the line to wait 20 mins for my mobile order. I then reach the window and that’s when they tell me they are missing parts of my order. I asked for a refund and was met with attitude when it was clearly their error. Please do yourself a favor and don’t bother coming here. Go to the rockville centre or Oceanside location if you can.
Usually busy when I get here, they dont take too long. I actually like the location and also I like that you theres in door and outdoor tables available again.
Drive-in. After 5 mins, order taker requested I wait some more. Eventually took order. Ordered tall Caramel Ribbon Crunch Frappucino, No whipped cream. Nothing appeared on the screen. I repeated my order. Still nothing. About to repeat my order again, when the order taker apologized and *repeated* so you want a Grande White Chocolate Mocha Frappuccino, right. Patiently, I repeated my order one more time and emphasized no whipped cream. And what do you know, 20 minutes later (at the drive-through where I was only the 3rd car), I receive a tall caramel ribbon crunch with a hefty dollop of whipped cream! Aaarrrgghhh!!! They need to change their order takers.
This was a lovely and well kept Starbucks with an attentive staff. One of the baristas did periodically yell what seemed to be jibberish extreamly loudly, which startled my date and I, even to where I could hear him outside the establishment while I had been waiting. However everything else about the experience was clean, the baristas were absolutely wonderful, and the food was great!
Edit: The below review was 4 stars from two years ago. Ive been regularly patronizing this location from whenthey first opened.The last time I visited, a large African American woman at the window was unfriendly, almost hostile in words and attitude. The vibe of the manager wasnt much better, and neither was wearing name tags, making for a bizarre and unsettling experience.This used to be the most friendly, welcoming store, which is what any Starbucks staff servicing customers should be. Apparently, they changed employees and management. Try the new Starbucks next to Verizon and 135in Seaford.Old defunct review: New, modern,clean Starbucks. Good, friendly service.
Usually we love coming here when the original staff is there. Today we went and all new people due to what’s been going on in the world. We waiting in line for a while, ordered our stuff and when we got to the window we handed them change to pay & they said we can’t accept this because we have to count it. We wrote down the breakdown & handed it to them & the temporary manager came & said sorry can’t accept this we have to count it. We ended up leaving without our iced latte, grande pike red eye, and two crescents warmed up. They for sure gave it to someone else for free!
Nice customer service. Only thing I dont like it has not always been opened early as per opening time. May be due to covid, but would like to see a sign instead of waiting for 30 mins leaving empty handed.
This location is pretty new but food is always made perfect with a smile. Today i had to wait for my tea ro brew, about 6 minutes but the staff was professional as usual. Keep up the good work guys.
The specific location is great because its close to my work however they always seemed to lack food items and drinks, most often the drinks are very popular. Nonetheless the service is nice oh, the workers are friendly.
Always an awesome experience when I stop by for my caffeine fix. The staff is great and the drinks always come out as ordered. The wait is never long and the space is always clean. Shoutout to Roy, Chris and Jess. Three awesome baristas that made numerous of our visits a great experience. I think we found our go to starbucks for our random coffee runs.
Always make every order correct even though wait time are seriously ling for inside and drive thru
This location is well put together.The staff /team are excellent from my observation. I know this since i pass by here at least twice a week. They are very consistent, helpful and accurate with my orders. One of the best locations in Long island NY.
Nicky is incredible!!! Way to know your customers and deal with a massive crowd. Thank you for always being so kind to me ( and to everyone) even though it’s a mad house and everyone isn’t always as nice to you!!!Thank you!!!
Service was good 👍 but place was filthy 😳🧐🤨 No excuse since theres 4 people behind counter and not 1 can come out and clean up the counter where they used to have the napkins and sugars and flavoring powders for you to add to your coffee I went to actually put my coffee down for a minute and purse to put my money away and it was covered in coffee rings spilled coffee dust it was gross and looking around the other tables that no one was sitting at since I guess theyre not allowing indoor dining they were all filthy and dirty too floral need to be swept as well!!!!
Went through the drive-through waiting for somebody to come over the intercom to take my order nobody comes you think after the first person pulls up they know it’s not working so now I’m sitting behind the car in front of me because they have to place their order at the window and wait and now I’m still waiting to place my order this place is a joke. Oh it wasn’t broken I was just being ignored!!!!
Pumpkin spice latte was fabulous, but they were out of ham and cheese croissants and so I had to substitute bacon/ gouda sandwich and it wasnt as good. I was definitely disappointed.
Even though the drive-thru line looks long, its much quicker than going inside. Dont go in! Youll be trapped for 30+ minutes!!
Local Starbucks , staff is always friendly and great. Can’t go wrong with a strawberry refresher !
Good location, but hard to find parking. Parking lot behind the building is always full
Great coffee and friendly staff. I just Hope the company would update the app with whats on the menu.
I visited this location a few times. The baristas are consistantly immature and they clown around a lot. I constantly need to repeat my order because they dont care and they dont take their jobs seriously. They dont call out customers names but, rather, they just put the beverages on the side and let customers fend for themselves. They all wear headsets, and one barista giggled when she told me that she couldnt hear my order at the counter. So, I asked her to remove her headset. She didnt like that, but who cares.
Best Starbucks in Nassau County, the staff here is so sweet and really makes the effort to make customers feel special by remembering your name & asking about your day. Reminds me of a small town coffee shop even though it’s a Starbucks. Dan is amazing and so is Roydel (he makes up all sorts of coffee puns that will have you laughing at 7 am). So many others are great too
The staff needs to be taught how to make drinks...every time I go there my drink is wrong...how can you get an iced tea lemonade unsweetened wrong...if it says on the label no liquid cane sugar and you put sugar in there and then saying oh you didn’t want sugar?? Read the label that’s what it’s there for...extremely frustrating especially when the drinks are not cheap!!!
Came for a frappuccino caramel ribbon crunch... but they are not serving it. So why offer something and then not to have it
Great location. Very nice staff who are very courteous and make up great Frappuccinos.
Great coffee slow service
I am not sure what is happening here but they have upwards of 5 to 10 employees behind the counter yet the wait for your order is one of the longest I have ever experienced. Avoid if possible!
Worst drive through every. Every time I go here I wait no less than 30 minutes on the drive through line. Wont be going back, instead try the Starbucks on long beach Rd, much quicker!
Delicious product friendly staff
The wait may always be long for the drive thru but I never leave unhappy. The staff is always overly nice and accommodating. By far the best Starbucks I’ve ever been to.
Love the staff here!! The ambiance is inviting. If feeling cold during the fall or winter just as the staff to turn up the heat. They have plugs for your electronics and wifi.
8 maybe 9 out of 10 times when I order my drink kids hot or warm, its still piping hot. I have a sensitive mouth and have accidentally burnt my tongue a couple times.
Every now and then I treat myself. This particular Starbucks has the friendliest and most helpful staff. They are really nice. Thats what makes it for me.
Most times they make my drink right. Im there so often they pretty much know who I am.
This Starbucks is spacious, new, clean, and has speedy, friendly service for walk-in or drive-through. It has plenty of indoor seating, natural light, and an outdoor patio area to chill with dogs.
Everything youd expect from a Starbucks. Good menu & app-based specials. Service is a little slow but nice staff, always ready to accommodate special requests & everything is delicious.
This place has a drive thru. It is also spacious inside. Friendly staff are available. The food is good, too. A nice place to relax, study, and conduct business
Great SVC, great people
Good service, no line but flys flying in store. Told employee, they didnt really seem concerned.
This place is my favorite place to go and get coffee. Especially love Java chip Frappuccino...
Excellent location with drive thru
This Starbucks no matter the drive thru or walk inside they are slow. Very understaffed and for the prices you charge should be faster
Quality, newly built starbucks. Staff is proficient, the drive-thru works but there is limited parking which sometimes backs up the road and entrance.
Beautiful store! The staff and manager are amazing and very welcoming/helpful! Will be my new regular Starbucks.
Honest, kind and caring staff who always greet you with a smile! Unknowingly dropped my pocketbook outside and they kept it safe and made sure it got back to me!!
Got to the window GAVE ME SOMETHING THAT WASNT MINE AND THEY SAID I WAS WRONG and they told me to leave but still took my money while I drove off they screamed the N word. Ughhh. I’m so outraged.
Waiting for one drink for 1 hour
Outstanding service... The employees here really go that extra mile to make you happy!
Friendly, professional, efficient, and helpful staff. They have drive-thru service!!
The worst cup of coffee I have ever had. Disgusting brown water. STAY FAR AWAY FROM THIS LOCATION
Awesome staff! Was so kind to re do my drink because I forgot to say coconut milk. You are amazing
Particularly at the starbucks that was very dirty the tables the floor and the customer service in this case I was not good
This location was great when it 1st opened but going downhill fast. slow slow slow you can die waiting for your coffee here
Best Starbucks! The staff is always kind. They go out of their way to make you happy.
I have never gotten what I asked for here the first time without needing it fixed. Few days ago I received 3 cups with ice and milk instead of iced coffee.
Coffee is always good, workers try so hard to be pleasant to customers
Friendly employees, definitely makes you feel welcomed ❤️ Very fast service -I recommend 100%
The drive through is some what fast. Not a long wait customer service is great.
Last visit disappointed ordered a lemon pound slice in the drive-thru and when I received the window they were all out
Staff great , but the products start to taste....nothing ! Tons of ice they sell ICE!! Is not a juice , is a lot of ice! Is not an ice coffee, is ICE! Come on! I dont pay for ice!!!
Mobile ordering is timely. Breakfast egg white is tasty good. Always well staffed.
I dont come here very often, but when I do, store is always clean, staff pleasant
The crew its the best.... It gets busy so I advice you to preorder if you can. Love it
Standard Starbucks experience and selection. Friendly and attentive staff. Small parking lot but has a drive thru
Great customer service
Very nice store: Everyone was very nice and our drinks tasted great.
Order online and pick up in store. Drive thru is always has a long line.
Staff is extremely nice
Staff is very friendly & drive thru service is quick and efficient.
Best drinks ever and i love how kind they are if there was not a starbucks in baldwin i would cry good work my name is jessenia
Friendly wonderful baristas.Thank you for being there!
The staff is fantastic, and they have ample and comfortable space for working/relaxing.
Great customer service!! Orders are perfect every time
It’s a nice place and they are very patient and kind. The service is also nice and quick
Great conveniently located (for me) new Starbucks. Clean, great staff, and brand spanking new!
Gets busy but definitely worth the wait
Always packed
Nice new establishment. However the staff has no idea how to make coffee.
They run out of things often and need more training on making a cold brew with sweet cream on top
Its a Starbucks! So glad the indoor is open for takeout orders again.
Love it
My daughter likes going here before school, the workers are friendly and helpful
The parking situation is horrible, other than that, the service is excellent and the place is well kept.
Store was a mess. Death as ll over the floor. Coffee was good as usual.
Debbies service was fast an efficient.
Insects alive and moving about in the starbucks products used to make out beverages absolutely disgusting not a single employee there seem phased
The pumpkin bread was delicious
Drive thru was awfully slow today and they were botching orders. Guess they had an off morning
Place looks messy, bathroom is barricaded with furniture... Is staff peeing in bottles?
Delicious
Its Starbucks but with a Long Line at the Drive Through.
The best tasting coffe there is..
Great Starbucks. Hard working and friendly baristas
Great Staff and Drive Thru Service
Friendly and fast service.
They ran out of fresh brewed iced tea had to get green iced tea instead.
Your neighborhood Starbucks with the friendliest staff and most welcoming atmosphere!
Given recent events they have it down to a science and always with a smile on their faces.
Great fast service worth the trip
Been here a few times, always polite, always patient.
Small place with limited seats . Drive thru service is priority.
Excellent customer service. 👌
Exceptional staff..always helpful..beautiful store
Nice spot to enjoy a cappuccino.
Friendly staff and really quick to act.
Great environment. Coffee simply acceptably good
They know their coffee is good!!
Its Starbucks so whats there to say. New building so the staff are still working out the kinks
The egg bites are light and delicious
Patient customer service with attention to detail.
What can you say, Its STARBUCKS. Have to do something really off to upset me when it comes to STARBUCKS.
New and clean. Outside seating. Baristas are ok.
Too slow in getting orders ready
Always ready, the friendliest place and staff.
No entry, only drive thru
Other than the long lines this Starbucks is great!
Great location nd coffee!
Was asked to witness a marriage here. Funnest experience ever at a Starbucks.
Needs to be clean. Garbage was falling out of can
Love the half priced frappuccinos ever.
Nice place, room to work or meet over coffee
Friendliest staff and always accommodating.
Live this location and I love Dan Period!!!
Best staff is in wantagh!!!
Great area. Amazing staff.
All shiny and new. Staff is awesome!
Clean and has lots space to sit down
Modern place to enjoy your favorite beverage.
Great Service. Efficient and friendly.
Love it nothing like Starbucks
They have a drive through enough said !!
Great service. Highly recommended.
Nice hot coffee!
Great service, quick n friendly
Not bad
Always so clean and welcoming
Great service every time!
Very Good Service, Thanks.
Super Excellent
Always great 👍
Really clean and pleasant staff
Some of the best baristas.
Quick, yummy and very professional
Grest outside sitting area
GOOD FAST SERVICE
Extremely friendly service
The worse frap I ever had
My new favorite place to stop in the morning
Great customer service!
So glad they built this place!!
Great staff
Slow service
Good meeting place.
Excellent
Great coffee shop
Amazing customer service!!!
Very attentive staff
Best employees in this location
Excellent customer service
Has a driveway. Convenient awesomeness.
Convenient right off sunrise
Quick drive thru
Great staff!
Great coffee and place
Always great
Great space to study
Coffe time
Nice and clean
Really good coffee
I love coffees
Good service
Total reviews rating 4.3
199 Reviews for Starbucks 2023:
Review №1
2022-04-30I went to the drive thru at this Starbucks. First I would not advise doing that... The line was very long but there was no parking so I went thru. I got to the speaker to order and they were out of everything I wanted. No cold brew, no iced peach green tea and no ham and Swiss croissants. I ended up having to wait for the people in front of me to get the orders just so I could get out of the drive thru line.
Review №2
2022-05-01Decided to try this Starbucks today, as I have never been to this location. I got into the drive thru line and waited behind someone at the speaker to get all the way to the window where they serve you which took about 15-20 minutes. I used my 150 stars to get a venti caramel Frappuccino with extra caramel. When it was given to me it did look lighter than I’m used too but I gave it the benefit of the doubt. As I drove off trying the Frappuccino it tasted like ALL milk. Not a hint of coffee nor caramel. This is the only drink I get from Starbucks so I know exactly how this should taste! So I turned right around because I was not at all satisfied with this. The drive thru line looked even worse so I went inside. The cashier did apologize for this and let someone else remake the drink. After 5 minutes of waiting I got the drink and tried it, it was still very subpar. I left to the car and as I drank more, it literally tasted the same milky way with a little caramel and not even a bit of coffee flavor plus COCONUT. I wasted so much time in my day I couldn’t even be bothered to go back again. Definitely will not be returning to this location.
Review №3
2022-07-01Very good service, consistent taste. I have when I go to Starbucks and order my go to drink and the taste is a bit off from the previous time. This Starbucks always gets it right. Very busy location especially the drive thru.
Review №4
2022-06-09There are three Starbucks stores in this area Lynbrook, Rockville center, and Baldwin. Lynbrook is terrible Rockville center is all right Baldwin never misses. Anytime I order from the Baldwin store on the mobile app the coffee is always ready when I get there unlike Lynbrook where I have to wait an extra 20 minutes every time. Not only is the Baldwin store efficient but also super friendly as every morning when I walk in somebody screams hello from behind the counter. I can’t even imagine how many times they say good morning to people lol but still every day like clockwork I’m greeted and served very quickly. Lynbrook really needs to catch up shout out to the people at the Baldwin store making it happen!!
Review №5
2022-06-19After the original staff left the new staff.. is extremely slow.. I was on the drive thru line for almost 20min...and when I get to window my drink wasnt even ready yet... they definitely fell off alot they use to be GREAT. WITH SERVICE
Review №6
2019-05-27Missing a star because people at the drive-thru get priority! 😒. I actually made the effort to get out of the car and go into the store - shouldnt that be the priority... That said I understand because they are busy. The staff was very nice. The place is very neat and clean. Restrooms require a code and they have a high chair and outdoor seating. Nitro cold brew (with cascara foam) also available 👍
Review №7
2022-01-16I love how the baristas are trained to know exactly what to suggest for you. My granddaughter is one and she told me of all of the training they must have before theyre allowed behind the counter. When I walk into my two favorite Starbucks, they know what I want and fix it immediately upon me entering the store. Its pretty amazing, considering all the people they serve. I love the customer service.
Review №8
2022-02-17This store for whatever reason always has the order ahead turned off and is always out of stock on many products. they get the second star just because there hasnt been any order mistakes. keep order ahead on and il update my review.
Review №9
2022-03-25The WORST location imageable !! They are NEVER OPEN !! ONLY drive thru what about the consumers who DON’T have accessibility to a car ! Covid restrictions have been lifted in the state of NY for quite sometime! Why is the location almost never accessible! Just got to Starbucks Rockville Center
Review №10
2022-03-23I waited 25 minutes for a coffee. They are 4 people working and they only prioritize the drive thru people. I was the only one in store and they ignored me like I dont exist.