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Phone: +1 646-618-3964
Opening hours
  • Monday:5AM–9PM
  • Tuesday:5AM–9PM
  • Wednesday:5AM–9PM
  • Thursday:5AM–9PM
  • Friday:5AM–9PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
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Total reviews rating 4.2

199 Reviews for Starbucks 2023:

Review №1


If I could give no stars on the worse Starbucks Customer Service I would. I’ve never been more disappointed from staff working at Starbucks 🙁For the money we as customers pay for the coffee, tea, etc. I would expect a better treatment and a little more attention from the staff working at Starbucks. I waited about 30 minutes for a single Caramel Crunch coffee and no one even asked or cared why was I waiting standing by the pick up area for so long. There were only a few other people in the place, so it wasn’t even busy. Only when I made some notice and started asking if I’m getting my coffee anytime soon, the very unkind staff gave me my long-waited coffee with an attitude. Needless to say I’m never going back there 🙁😒🙁😒

Review №2


Not at all par with the Starbucks customer service or drinks standards. Im a regular customer at this location as it is the most convenient one and closest to me, however the drinks are not consistent and when asked to fix or change the drink its as if youve gravely offended them. Again that is not the case with all baristas, but some of them have very bad attitude.

Review №3


Always has rude service. I asked for my drink to be remade because my caramel macchiato didn’t have the extra whip and caramel drizzle and all the guy did was give me whip with caramel drizzle in a separate cup. I went another time hoping they only had one bad day, and they made another drink I like wrong yet again. I guess the guy felt like he didn’t need to follow the instructions on a sticker? As for when he handed it out, he just placed it on the counter and walked away. Sad because this Starbucks is a great location.

Review №4


I sat on this review for a while. Normally I would not expect one Starbucks to be significantly better/worse than any other, but Ive repeatedly gotten coffee from this Starbucks that tastes burnt. Tea and bakery items have been as expected.

Review №5


I ordered 4 drinks from this Starbucks for delivery and the drinks were so poorly made. The frappe was very watered down, had a giant chunk of ice still in it, and was missing whip cream and toppings that I paid extra for. The iced brown sugar oat milk espresso I ordered was missing the toppings I paid extra for as well and tasted like a regular iced coffee. I was very disappointed considering how overpriced my total was for such poor quality drinks. Please dont send out bad quality rushed orders because I did not receive a refund for this! Thank you

Review №6


Could have better service. The Bachata and club music needs to go. Whatever happened to coffeehouse music? Need better food options, more variety, more turkey bacon optioned food.

Review №7


My go to location. Friendly staff who always gets your drink right and makes you feel like you’re part of the Starbucks family! Spacious and always clean.

Review №8


They are okay with customer service but they could do more batter. This palace needs to have sanitizer on every table or sitting place since its next to the hospitals. Also they need to fix their charging outlet. And they should keep the store more clean and wipe the table more often with cleaner

Review №9


I love this place and staff. The morning staff is always friendly and ready for your order. The speaker on the drive thur is loud af, you can hear them loud and clear. They also allow service dogs inside which made my wife super happy to show our Bella

Review №10


Servers are unorganized. Orders are not served in order. Drive thru took priority the day I was there. Miss 2 busses waiting for my order. Still the pistachio latte was amazing. Hence the 2 stars.

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