Delivery
Yes
Steinway Hall in New York
Categories
Location on the map
New York, New York County, New York, US
Service options
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Repair services
Yes
Service guarantee
Yes
Phone: +1 212-246-1100
Site: http://www.steinwayhall.com/
Site: http://www.steinwayhall.com/
Opening hours
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–5PM
- Sunday:12–5PM
Comments (130)
I walked in to look and I obviously cant buy but the people inside treated me like I was just as valuable as their pianos inside. They let me play on a piano that was over $200,000.00 soooooo gorgeous. I left feeling like a millions bucks. Someday I will have a Steinway & Sons piano.♡♡
Never been inside, but the showroom is bright and clean and looks great for piano lovers.
My son and I just arrived today to NYC. My son saw the Steinway piano gallery at 43rd Street and wanted to stop by. He’s a pianists and wanted to look at some grand piano. We’ve been talking about purchasing a grand piano and this was my chance to actually see it. There’s signs on the door that you have to ring the door bell, mask etc. I get it. My son rang the door bell. An older guy opens the front door and tells us that we are not allowed to come in, appointment only, and we have to schedule. Which is fine, I understand. The part that I don’t like was the fact that he said people just come in to play the piano and not purchase. Just because it is a woman with a juvenile doesn’t equal they are not purchasing. Please be more selective on how you speak to people and not judge people based on their appearances.
Fabulous! It was like a big kid in a candy store.
My brother bought a piano here and we loved how nice the staff was. They were very informative and helpful. They were amazing!
Lovely enough pianos, but if you walk in with an accomplished young pianist dreaming about these pianos you may very well be treated with indifference and told to be quiet in the event that another person who has arrived after you decides to start playing on one of the pianos which youve been told you cant touch. It is, however, an excellent lesson for a young person learning about generosity, marketing and sales. We have been very happy with our Yamaha.
Very friendly staff. I loved the cozy atmosphere and they even let me practice on a piano for 5 min free of charge. A little short for my taste, but it did not affect my experience. It has very well-designed pianos and has quotes from the famous pianist Lang Lang.
Brought our two daughters in to this elegant store. The saleswoman was kind and helpful, even though we were clearly not in the market to buy one of their gorgeous pianos. Our daughter was allowed to play one of their pianos and the beautiful sound brought tears to my eyes. The installation by Spencer Finch is absolutely breathtaking too‼️
I annoyed the lady at the sales desk, but eventually she showed me to a room where I sampled to amazing Steinways with BIG price tags. I really appreciated this opportunity to play on one of the worlds best pianos. Dont expect to play the beautiful pianos sitting in the lobby unless youre ready to spend. Cool spot for piano lovers without question.
Fabulous space and beautiful pianos - pianos which are apparently museum pieces not to be touched by young or unassuming individuals. Regardless of your skill level, whether it be concert pianist or amateur, you will be disappointed if you are hoping to play the pianos. Quintin was very kind and was a good representative of their store, but the rest of the employees for curt and cold. Unless you can afford to write a check and look the part, avoid this store.
This place is not for really seeing what a wonderful piano sounds like. It’s more of an art exhibit/tiny concert hall where every piano is shrink wrapped like the plastic forks in airplane meal containers, not a bench in sight. The whole place screams “don’t touch me”, yet for some reason a lady checks every five seconds to see if they’re in tune (bringing an open cup of water near open grand pianos!!). The staff are friendly There’s a tiny room that has a decent little grand that has enough tiny scratches to be worthy of letting street urchins playing it but honestly you could find a better one in a local church or nursing home where you get more than a five minute limit. If you’re dreaming of getting a beautiful piano someday, skip this place and go to a local piano store where you can sit down at a brand new German made concert grand that’s worth as much as a house and play your heart out.
It was like walking into a dream of my ideal manhattan apartment... just grand pianos for me to play on. No kitchen, no bedroom... just pianos. The host was extremely engaging and hospitable. She walked me through some areas, and led me to the demo room. The pianos truly are no joke - if I can afford one in the future, theyre my first choice.
As a Steinway owner, I was excited to see the new showroom in NYC. Unfortunately, I was not greeted upon entering the hall and no one seemed to care that I was present in the room. I have been a Steinway owner for quite some time now and I am used to being treated like royalty At the Boston Steinway showroom, since they treat everyone as if they were a professional pianist and given the most respect.I was not allowed to play any pianos except for a smaller model M grand in a small glass box. I was expecting the NYC showroom to be above all other showrooms since The factory isnt too far away from NYC, but I was unfortunately wrong
Very welcoming receptionist; beautiful space; all down hill from there ( ie...dont expect the annoying sales experience to be any different because the product happens to be a musical instrument).. .; no other comment other than when i finally buy a piano it wont be from this location.
Gorgeous Hall. Filled with Magnificent pianos.If you want to play them, you can, you just need to enter one of their glass rehearsal stalls.Highly recommend to all, even if it is in passing.
Very friendly staff and an amazing piano selection. They even took me to the behind the scenes studio in the basement. There isnt any better piano store than this!
Wasnt looking to buy at all. Staff was curtious enough to let me play one of their beautiful pianos in a seperate room! Very fun experience
Friendly n knowledgeable customer service. Pleasant environment
Gorgeous.The staff is really friendly, they let me try the experience room. The piano is so good, so that even when I play, it sounds very nice.
Steinway Piano, The best piano brand in the world!
Beautiful place yo hangout with family
Time machines, helping voyage from fingers to the souls
Beautiful pianos for sale.
I love going here to admire all the pianos - the staff are really polite & allow people to come in & look. Apparently they also host events.
I was here for a concert and gained knowledge of the history and background.
My wife and I went to partner up with them for a teachers event, she has been teaching for 30 years. We found out very quickly they use teachers to network their sales and pay the lowest commission in the industry. Additionally, the salesman was trying to gain the attention of my wife, which made us both uncomfortable .... who also pretended he was a manager. I guess they dont screen employees? Wost experience ever. I will never support them again. My last post disappeared, huh. I thought id put it back, funny how Manhattan location only has 12 reviews.
Awesome storefront! Friendly staff! They gave us a free tour!!
Definitely, great people through the entire store, tremendous variety of pianos for all tastes
You need to get to play this beauty. Great masterpiece
You can play a wonderful piano
My son had a piano recital twice in this place. Its the best location for a piano recital.
The elegant flagship store of the worlds greatest pianos. Must visit for any music fan.
The place for any piano lover. You can get 5 minutes playing a steinway in the playing room.
Great place for Chopin’s fans
Beautiful Steinway Piano Store & Hall with wonderful pleasant & professional staff.
The pianos there are amazing.
We randomly found this exhibition and were absolutely stunned, because we life 100m away of the founders Birth House in Wolfshagen im Harz in Germany.
Incredible place with outstanding staff! Very professional and service oriented at all times, very knowledgeable people and passionate about what they do and represent!
Fantastic experience through-and-through from purchase to delivery. The gallery is beautiful and the staff is friendly and helpful.
As a piano affecianato, loved the place! Appreciated the tour.
It was nice learning a bit about the Steinway family
They have a room setup to play a couple pianos. It was great.
Amazing place with amazing pianos.
Theyre very gracious and professional, they also let you play if you ask.
Impressive showroom with a wide range of piano selections.
A dream place for a pianist. Home of the best pianos in the world, by far.
Everything that you would expect from Steinway. I was very impressed by our sales person and how knowledgeable she was.
It was so beautiful. Went to my grand sons recital. It was awesome
Im a piano player and this place is awesome!
It was very Im personable. White walls only, where is the portrait of Billy Joel?
If you are a pianist like me, you will want to revisit this store for sure.
The kind receptionist allowed my son to use the Steinway Experience room and live his dreams by playing a Steinway grand.
Professional staff. Provide us plenty of time and space for practice before recital.
Nice little concert recital venue, though occasionally hear the subway passing.
Amazing place. Historic panios. Great concert hall.
My son had his recital here. Beautiful hall.
Nice staff, high security
Great place to play Chopsticks!
Had a great time here during my visit to NYC.
Great place for piano lovers!
They let you try to play piano.
Either buy or appreciate the craftsmanship.
Lit experience. Seriously though if you are in NYC and want to play a Steinway, do it, ey.
Beautiful place with unique piano
Just listen & you can clearly see why they are the best!
Absolutely exquisite gallery of Steinway Pianos!
The one when we are talking about pianos!
Fantastic pianos and nice people.
A magical.place where pianists dreams come true!!!
Wonderful experience!! Spirio completely worth the price!
Great place to try out an entry level baby grand.
Beautiful place and friendly people, awesome experience
The best service for the best pianos !!
Lots of handmade pianos.
Beautiful store.
They let you play them l.
Beautiful new interiors by annabelle selldorf!
Cocktails before CBS Sunday morning at The Townhall
Nice place for piano
Very classic...great athmosfe.
If you have the money, buy a Spirio Steinway
Friendly and awe inspiring place.
An outstanding intimate venue!
Nice location, cosy atmosphere
Steinway Experience was the best.
Great pianos!
Great pianos.
Its a great place
I wish the boss business is booming,
Amazing new technology
❤️
Lovely peaceful
Majestic
Cool
Excellent
Super
It was good
BEAUTIFUL ❤❤❤
Excellent recital room for small camera formats and solo instruments. Prime location
I would say I would have expected at least one large queue in the showroom, instead only a half-tail series. A very small rehearsal room, piano not perfectly tuned and indifferent staff. In my opinion they have a lot to learn from Fazioli. W the Italians and their products.
Excellent place, excellent attention. We went to see, and the employee showed us all the pianos, gave us some demonstration and offered us to play some if we wanted. We asked him to take pictures of the place and he had no problems. I recommend for those who like pianos to stop by the store. The visit is not more than 15 or 20 minutes and it is worth it.
Excellent attention and facilitate the visit with courtesy
Pianist and great fan of the classical and pianistic musical world, I came on a pilgrimage to Steinway Hall with the fear of not being able to play (linked to the several opinions that I read above)But the reality is quite different, once arrived in the shop, the secretary was welcoming and invited me to come and play on their new piano (the Stevo at $ 120,000) I could play what I wanted no problem
The best pianos in the world in New YorkThe best pianos of the world in New York, the Steinway & Sons is my best friend.
Excellent customer service, even if you only go to see the pianos, the staff is very friendly
The best signature of plans in the world offers you a room where you can play one, or rather two of these fantastic instruments
Great for Steinway fans, you can even play a grand piano and a piano, very friendly staff
Very friendly and attentive. Pianos in a reserved and isolated space to play them. Gorgeous pianos.
Super nice store
Piano sales, there is also a space for small performances in the basement of the store. Used pianos can also be purchased.
The street is about 18 minutes from Time Square by using the ground train .... In this street, there is everything the Arab person needs of restaurants, shops, shisha restaurants and restaurants, in addition to the Al-Huda Mosque.
Grand pianos!
Elegant, refined, very correct attention and allow you to play the pianos.
Wonderful pianos and availability and attention from sellers
Piano and New York City, what a combination!
Nice place for piano concert
Good place
Super fine!
Very nice home.
Handsome
Total reviews rating 4.7
130 Reviews for Steinway Hall 2023:
Review №1
2022-08-25An enjoyable place to visit to see (and hear) pianos of all difference prices. Staff was very accommodating in letting me walk around and capture some images.
Review №2
2022-08-03I visited this location and Adrianna (Addy) was patient, welcoming, and offered exemplary service! They will make everyone feel like royalty, and offer instruments of the same quality as well. Will definitely recommend and return!
Review №3
2021-02-06Amazing showroom with courteous and knowledgable salespeople and staff. Selene was very helpful in choosing the perfect piano for our child. We are very grateful!!
Review №4
2017-11-03Very friendly staff. After helping with their interior renovation, they facilitated the process of buying a piano flawlessly. The acoustics in the concert hall are equally excellent.
Review №5
2020-01-08I absolutely love Pianos and this place was a dream come true for me because I always wanted to go to a Steinway and Sons. The only problem is if I wanted to buy a piano, it would be hard because I couldnt find a salesperson.
Review №6
2019-03-14This place is amazing with a great selection of Steinway and more affordable Steinway designed, upright and grand, Boston and Essex models. Go downstairs and there are more pianos with a room of preowned pianos. There is also a recital room that is acoustically mesmerizing and a soundproof room to test out a Steinway. Spent some time walking around with the Rental Manager, Selene, who was very nice and knowledgeable. If you like Pianos, this is a must see!
Review №7
2022-06-15Great service, fancy place for the greatest pianos that money can buy.
Review №8
2017-05-07Amazing place and amazing hospitality, the staff are very focused on making your experience wonderful. If youre a pianist and love pianos youd be crazy not to visit atleast once and see why they make the best pianos on earth. From playing a Steinway to purchasing a Steinway youll love the atmosphere from the moment you step through those doors.
Review №9
2018-09-12Beautiful displays of pianos but not a suitable place to try them out. A lot of the pianos were quite out of tune and the workers were a little rude when I visited.
Review №10
2019-11-20It always intimidating to walk by and look at all those pianos on display. Had the opportunity the other day to stop in and visit the small recital hall (seats 74) for an event. The view is even more stunning downstairs, artistic chandelier, intimate reception area and a beautiful acoustically design hall. Not to mention, more skillfully crafted piano on display. Definitely warrant a visit.