Stellar Movers in Buffalo
- Monday:9AM–7:30PM
- Tuesday:9AM–7:30PM
- Wednesday:9AM–7:30PM
- Thursday:9AM–7:30PM
- Friday:9AM–7:30PM
- Saturday:9AM–6PM
- Sunday:9AM–7:30PM
I wish I could give them 5 stars, but I just cant. I hired this business to do a move for me confident in their ability to deliver as promised. I hired them because I believed that they would move items from 2 locations to one location in ONE DAY. They emptied out my storage unit, which was packed to capacity (which I told them) into a 2 story home. Then they were to go to my home, pick up items, and move it to the new house. They emptied out the storage unit, and told me they were not going to finish the job because they worked 12 hours already and didnt feel like it. I had friends who agreed to help me the following day to get me unpacked. Not only did they not finish the job in 1 day like I was led to believe, NO ONE FROM MANAGEMENT EVEN REACHED OUT TO ME to say sorry or to try and schedule another day. When I CALLED, they guy on the phone in a very nonchalant voice said I was told you were going to call me.Now let me say this, THEY DID AN EXCELLENT JOB SAFELY MOVING MY ITEMS... its the CUSTOMER SERVICE that was poor. This is a nearly 1k job in total for 2 days. When I submitted my card info over the phone for the 2nd move that I had to call to schedule I SAT ON THE PHONE and WAITED for him to say thank you for your business or have a good day... NOTHING.I have a real issue when people arent friendly. He doesnt know WHY I moved, what issues I was facing, and they dont have to, but it doesnt hurt you to BE KIND, be grateful for business. As a customer, I felt offended, and like they felt like they did me a favor... which it wasnt because it was a service in which I paid for.So for moving items safely I gave them 2 stars. Other than that, it would be no stars.
The easiest and best experience with moving I have ever had from start to finish. They were easy to contact, responsive, and upfront about the entire process. On time and very responsible with all of my belongings. 10/10 recommend to anyone and everyone looking to move anything.
They damaged my furniture and my appliances very bad customer service after he change his workers hes not the same anymore they damaged very expensive furniture I paid them almost $5,000 as of they are a professional company but I was wrong they damaged my walls, Me hiring them it was the biggest mistake ever and I have pictures to prove everything please be careful do not hire them for the money they charge its not even worth it.
First time dealing with them and it was a very bad news very very bad news they charge a lot of money and very bad service they are careless they will damage your furniture 100% and this is will be last time dealing with them I put it in my group I notify all my friends and family members not to deal with them and we will report them to the better Business bureau.
Fantastic job on very difficult move. Had 2 giant printers to move up and down 2 flights of stairs. They actually picked up one of them from national logistic company who couldnt handle the project. Very careful, very professional and reasonably priced for the value they brought.
They were very efficient and careful with our items! They were focused and quick. Very affordable! They even went out of their way to come back a week later to fix our bed frame because it was backwards. Very responsive and they are wonderful, polite people! Will definitely use in the future!!
Great all round service. Communication was excellent. Movers were timely and professional. My belongings were protected during the move and arrived at the destination in perfect condition. Definitely worth it. I will be using Stellars Movers in the future and recommend them to anyone in need of moving services. A+ . Thank you.
These guys were super efficient and delicate with our stuff! i thought for sure we were going to need two trips with all of the stuff we were moving, but they were able to get it done in one! they also removed an old couch and put it elsewhere for us. highly recommend and would use again
Total reviews rating 5
126 Reviews for Stellar Movers 2023:
Review №1
2022-07-02These guys are the best! I ordered a 350lb pool table and of course the minute it got delivered, a torrential downpour started. My original plan to get it upstairs fell through and I didnt think there was any way I could find someone last minute.I called Stellar Movers and they were at my place within an hour! Of course, I hadnt measured the table first and we quickly discovered it wouldnt fit up either staircase. It had stopped raining and was about 85 degrees. So these guys are standing in the hot sun trying to move a 350 lb table in a soaking wet box. Some people would lose their cool but they kept a great attitude while figuring out a solution. Ultimately they ended up lifting it over my second floor balcony! They did a phenomenal job, the table made it into my apartment without a single scratch on it. They were professional, efficient, and kept me laughing throughout what could have been a disaster. They are worth every penny and I wouldnt hesitate to call them again!Thanks Stellar Movers, youre awesome 👍
Review №2
2022-02-23Great experience with Stellar Movers as I moved to downtown Buffalo from Syracuse area! Scheduled quickly, arrived on time, friendly and careful staff. Would recommend to a friend.
Review №3
2022-03-26I really appreciate the excellent service from Stellar Movers. First, they were able to accommodate us last minute which was extremely important to us. Second, the movers were very skilled, courteous and attentive to detail. I had special requests about certain items and they were more than happy to help. Great job! Highly recommend.
Review №4
2022-06-06Absolutely wonderful experience. I was in a bind moving, and on ONE day notice they squeezed my wife and I in. Mike and Andre were exceptional, and even great to chat with during the move. Affordable, responsive, and excellent work. Would recommend to anyone. Thank You Stellar! Saved me!
Review №5
2022-06-29STELLAR MOVERS is true to their name. stellar and excellent experience. They got back to me right away when I made the first phone call, they followed up with text messages and emails, gave an accurate price and information. They were also very flexible as I changed my plans multiple times. I paid a deposit easily with an email to their efficient system, to book my moving job. Mike and Andre were awesome and worked very fast and efficiently. They did not damage anything, walls doors etc., they were a pleasure to work with. Highly recommend!
Review №6
2022-07-21Looking for movers? STOP! This team is the REAL DEAL! These Google reviews are legit. We’ve made over a dozen professional moves of all sizes both local and across the country and this moving company was BY FAR the best. We experienced a group of hard working, diligent, thoughtful and efficient (but careful!) men who were clearly experienced, communicated WELL together and had a great leader in Jazey. Our situation was a bit unique (due to a horrific experience with another moving company), and this team of movers was empathic, patient and great listeners. They are the hardest working crew that we’ve ever had. They even stayed to help remedy some of the issues that a previous moving company caused, and we were able to book them on short notice. Thanks, Stellar Movers! You guys are doing it right!!!
Review №7
2022-08-16Absolutely terrible. They did a service for us moving, and DO NOT REPLY YOU DONT HAVE US IN YOUR RECORDS LIKE THE OTHER REVIEWS. I am absolutely livid. I come back from vacation expecting my furniture to be moved with no trouble, only to see that my $1000 dresser had its leg broken??? That’s 20% PERCENT of the price we paid for moving. Not to mention our refrigerators getting bent, and bedroom furniture getting scratched up. We had a velvet beige bed set and they ruined it with black dirt that’s now it’s stuck and can’t get cleaned. When someone hires a moving company, it’s so that pressure gets off their shoulders. NOT to have their thousands of dollars worth of furniture ruined. Absolutely unethical and insane that this is an actual business. I looked at the Google reviews and saw 5 stars but now it’s clear to me that it’s either FAKE reviews or their friends writing good reviews for them. Do not waste your money, and do your research.
Review №8
2022-04-21Very pleased with the crew at Stellar movers. It was very easy to schedule and they were even willing to make a stop to pick up a washer and dryer on the way! Very friendly and careful movers. I would definitely use in the future and recommend to others.
Review №9
2022-06-16First, they answered a call on a Sunday! And by Sunday afternoon, we had already setup a date for the move.. the upcoming Thursday! The movers showed up on time, they were very friendly and helpful, and all costs were told ahead of time… NO surprises! They can right in and got to work and were able to move my dad 30 minutes down the road all in 4 hours!!!! I would HIGHLY recommend them and will call them again if needed!!!!!
Review №10
2022-08-15Absolutely amazing. we used a different moving company before and everything was slow and it felt like we where doing all the work. This company completely different, made our move easy and less stressful. we where quoted 6 hrs they where done in about 2 and a half. they move Fast. put everything where it was needed. helped us movie things we already brought over ourselves into their propper place. had alot of equipment to make sure everything was moved safely including out 45 gallon fish tanks and stand. 10/10 would definitely recommend and use again