Delivery
Yes
Subaru Online Parts in Hicksville
Categories
Location on the map
Hicksville, Nassau County, New York, US
Service options
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Payments
Credit cards
Yes
Comments (199)
Order a Pet Friendly Padded Seat Protector for my 2022 Outback. The ordering process was easy and it arrived within the shipping time. It was cheaper (including postage) then buying at my local dealer. In future I will order Subaru accessories from them.
I have received the WORST customer service from this company. I received a defective roof rack. I attempted to install it only to realize the end caps do not slide on like they should (I had this roof rack on previous model with no issues). After taking photos of the issues, I took the rack back down only to find significant damage to my car. I emailed the company (because due to covid they dont accept phone calls). I requested a refund and shipping cost. They refused to cover any shipping on a defective item and said they would only refund me after I ship it back so they can inspect. So I ship the item back and they tell me they inspected it and processed a refund for only the item as it was indeed defective. It has been a month and I still have not received the refund they claim they processed 3 times. So I am out the cost of the roof rack, $100 in shipping fees, and left with damage to my brand new car. I would NEVER order from this company again.
The crossbar set I ordered shipped quickly and was surprisingly inexpensive. However, one must have been for the wrong model because it did not fit when I installed it. I promptly returned it for a refund.
I needed a car cover for my Subaru. Subaru on-line had the cover that fit perfectly! The price was great and the item arrived on-time. I plan to order additional items from Subaru On-line Parts. BTW, I have 2016 Subaru Legacy. One of the best cars I have ever purchased, bar none!
The cross bars fit perfectly, and were REALLY easy to install! They didnt come with any instructions, so I was slightly worried at first. Upon a deeper look, I realized no instructions were necessary. So far, I love my new cross bars! Ill update this review after I have used them for some DIY projects I have planned.
Great experience! Even during this pandemic I received my products fast and as described. Also, I really liked their fraud prevention process. The team handled my transaction professionally and even checked with me that this was actually me. As I had ordered it for my cousin. Great job team!
Needed new floor mats for my 2017 Forester. Located them quickly on the website, ordered them, and had them at my home in a couple of days. I was very satisfied and will order from here again if I need something for my car. The price was less than half of what the local dealer quoted me.
*** UPDATED REVIEW, WAS 1 STAR ***After about 2 months of waiting, I got the replacement for defective part along with return shipping label. Theyre good with their promises. Only when the quality control issue, unlucky event, or accident happened... prepare for long turn-around-time. This can be improved.
I bought some cross bars for my Subaru crosstrek and I am more than pleased with my purchase. Shipping wasn’t a hassle, and the crossbars were easy to install! They also look great on my car and I’m excited to put them to use!!!
Ordering the maintenance parts for my 2013 Subaru Outback was very easy. The price with shipping was the lowest I could find and way less than purchase at my local dealer. I received the parts in great condition and within a reasonable period of time. I am a satisfied customer!
Easy ordering via the website. Items ordered arrived very fast, within a few days. Had an issue installing one of the items and emailed Subaru Parts Online and they were responsive in trying to help me with my situation. Highly recommend
I ordered a sunshade for my 2017 Outback with EyeSight, and I could not be more pleased. The item came earlier than expected and does a great job of keeping my car cooler. It also looks very nice and upscale with the logo on it!
I ordered an accessory for my vehicle that didnt fit properly. I have tried emailing more than once and Im constantly told that my issue have been forwarded to the proper department. Its been weeks and the issue still stands and I havent heard from anyone.UPDATE: 5/28/2021I finally heard from a Rep and was told since I dont have the box, (Not the actual item I purchased, but the Box) they cannot help me. I am left with an accessory that doesnt fit. I recommended anyone who purchase from this site to hold on to your boxes or you may find yourself in the same predicament that Im in.
Not only did they have the exact item I was looking for for my Forester, but the piece was way lower than the dealership which didnt even carry the mats I wanted.I had to reach out for a question about my order and Jeff helped me by providing me with a tracking number which I wasnt able to check as my account was having problems with login.I will definitely be purchasing from Subaru Online Parts again! Thanks guys!
After waiting more than 2 years for WeatherTech, to offer side window deflectors that insert into the window channel (they offer them for Forresters up to 2018 - I was tired of getting into a car, after it sat in the sun for 8+ hours with temps in excess of 100+ degrees), I decided to go with the adhesive ones that Subaru offered (I had a bad experience with adhesive ones in the past).They arrived in a timely fashion (though without installation instructions); I cleaned the door frame with alcohol wipes, wiped them with a clean rag and installed the deflectors.So far, Im pleased (the interior temps are 10 - 15 degrees lower) - I hope that the Subaru Adhesive strips work better that the previous aftermarket brand that I had issues with.
As with every experience I have with Subaru ordering the additional mats for the back of my car was a great process! The mats are excellent quality and arrived in a very timely manner! Highly recommend!
I just purchased my new Subaru in May of this year and I have found that everyone has been outstanding. Im not sure how others are treated but I can only speak for myself. Outstanding customer service and response time on my questions. Keep up the great work and let everyone their know to stay safe and keep smiling.
Everything went smooth as can be. Navigating the website was easy. We were kept abreast of the entire process of our order; when it was received by the wharehouse, when it went out for delivery, the tracking info, etc. And the package arrived earlier then the original expected date. Thank you for the great experience.
Good communication with status updates and tracking info as soon as your item has shipped. I’ve ordered several items from them and the packaging has been good and parts arrived without damage.
Always find what you need for your Subaru on this site. Excellent prices and always delivery is on time without hassle. I have bought parts interior, exterior and accessories from them and no one comes closes for cost and shipping charges.This time I purchased a pet cover for my 2019 Forester it fit like a glove while another site it would not, go figure. The product is top notch and best of all it has split backing to allow one of the seat backs to be upright.You can buy at this site with a peace of mind that you are going to get authentic Subaru products.
Ordered my rubber floor mats and they arrived 1 day into the snow days we recently had. Perfect timing! And great price, I recently saw used ones on my local page being sold for much more than I paid even with shipping. 🙂 thanks!
I am very pleased with the quality of my products I received. However the process was not easy and annoying and delayed me getting my items for about 3 weeks. I ultimately received my items 2 days before I had to go on a long road trip. I wish the process had been better to get to the end result.
Ordered cross bars for the roof rack and not only did the parts match but came in ahead of delivery schedule. Great Subaru online parts service. I highly recommend it.
I ordered a cargo cover for my 2020 Impreza. Subaru Online Parts shipped the cover right away. I had the item faster than my local Subaru dealer could get it and the price was better! The part was brand new and looks and works great in my car.
The ordering process was extremely easy. The timeliness of delivery was swift with zero delays even so close to Christmas. My son thoroughly enjoyed opening his Subaru wind deflectors, emblem and decals. Great customer service start to finish.
Have purchased parts to be shipped to Australia twice. Both times staff (Mike) have gone out of the way to make the transaction as easy as possible. Fast response to messages and sorted freight quickly. Able to purchase options not offered in Australia. Thanks again Norm
I emailed some basic measurement questions about a part to the customer service inbox and they replied that they didn’t have any information due to the part being made by a 3rd party, in this case Thule. So, I emailed Thule customer service and asked the same questions. They replied back saying that the part was made specifically for SOA so they had no detailed information on it, and suggested that I contact SOA. Anyway, it was frustrating. I went ahead and bought the part anyway due to limited aftermarket options, but I do suggest that if y’all are going to sell a part, the least you could do is know the measurements. Otherwise, delivery was pretty quick and the website was easily navigated. Thanks!
It started when the wrong item was delivered. Then we discovered their customer service phone is no longer answered (they actually say that in their voicemail message!), there is no one responding to the live chat, and their submit a ticket feature is disabled. It has taken a series of 28 emails with this company, just to get a Fedex return label (their Fedex call tag system is also not working) to send the item back. And their return policy only gives 30 days. It has taken close to that just to get the return label. Never again with this company. Discounts are great, but not worth the hassle here.
Great product. Side wall inner protectors for Subaru outback fit perfect and came quickly. Easy installation with Velcro grips and makes it look oh so finished in the cargo area.
Ordered a bunch of stuff from them and it was great all around! :) Items arrived well packaged and look great on my Forester. Would definitely consider purchasing from them again!
Subaru Parts had every accessory I was looking for & more. My only complaint is the 3rd row seat covers had no installation instructions. There was for 2nd row seat covers which were very helpful with install but couldn’t be used with 3rd row covers. I will order from the company again soon.
My husbands Subaru Impresszas cargo cover was stolen from our garage during our move. I called the Subaru dealership and cost of replacement they quote me was more than we were willing to spend. So I started looking on-line and found this website. Im always hesitant in using new websites but Subaru Online Parts price was $60-$80 less for the same Cargo Cover (new) than what the dealer quoted me. Even with shipping it was still a better deal. So I bit the bullet and hit the buy button. The purchase process was quite easy and a few weeks later we got the cargo cover. It was in the original manufacturer package, looked great and fit perfectly. I have now placed this website on our Trusted List for future purchases.
Very easy to find the parts I needed, and they shipped very fast. Will definitely use this site again in the future for ordering parts for my family of Subaru vehicles.
The Subaru Body Side Molding Kit ordered was received earlier than the set delivery date. The item was in great condition and the color perfectly matches my vehicles color (i.e., Ice Silver Metallic). Also, the price is the best deal online.
Great order and delivery experience. Suburu original part side body moulding kit is of excellent quality and made in Canada. Comes with a template so very easy to position for perfect installation. Look great on our Forester.
I wanted a Subaru sunshade for our 2 Outbacks and heard about this site. My order came sooner than I expected, and was in perfect condition. I plan to buy my other parts, like cabin air filters, from Subaru Online Parts.
We’re very happy with our purchase. Shipping was faster than promised and the price was cheaper than several others we looked at.Color match is perfect.
I received my OEM parts quickly! Im very pleased. I also reached out for assistance through the chat function and received a quick response. I will definitely use again!
Horrible experience, website malfunctions and errors ordering multiple expensive parts. Horrible customer Service, Jerry should be fired. Ignoring my emails, not fully refunding the orders that I shipped back right away unopened. If I at least got the full refund of Items I never ordered I wouldnt even need to even post this as a warning to future buyers to stay away from SubaruOnlineParts.
The carpet mats for the Crosstrek (2021) are a perfect fit. Nice quality, durable and comfortable. The order came quickly and was well packed. Thank you, Subaru Online Parts.
Ordered a part for my 2013 Outback through Subaru Online Parts via Amazon. Quick and easy transaction and part arrived in 2 days! Quick and on point!
Parts were good but would’ve been nice if instructions were included and then I get a note to go online for instructions where I have to pay to get access to them. Plus their shipping policy is bunk. $20 per item flat and add a second item it’s another $20.
I received the items I ordered and they were as advertised. They are well made and at a lower price then the local dealership. I added them to my SUV and they look great.I will buy again from them.
I am very satisfied with Subaru Online Parts. Their pricies are very fair and sometimes even cheaper than Amazon. I like ordering from Subaru Online Parts because their parts are truly OEM. Parts were shipped ontime and received when expected.
I was looking for an online parts source where I could purchase OEM parts for ny BRZ, I live in Canada and most of the dealership sites instruct you to call them directly.. this is a hassle, The prices are inflated and they usually try to make you get the car serviced at the dealership! another hassle.Then I find Subaru part s online, They have the OEM parts, the site displays the prices and shipping costs. I have made 2 orders and the parts arrived at my door in less than a week, I wasnt charged duty or brokerage fees, Even with the exchange rate the prices were lower than my local dealer, All in all a very satisfying experience,
All of my items shipped quickly and were received with no discrepancies. Also to mention, in several cases the products I purchased were cheaper than other businesses I was looking at.
GREAT CUSTOMER SERVICE.DIY is great, getting info from youtube and so on, but sometimes the parts they used is not really compatible with your car. That being said, I ordered the parts i thought fit with my car. Their website asked me to check if the parts I ordered is compatible with VIN number. i didnt see any confirmation at the web other that a check where i input my vin. good thing i did input my VIN, cause a few days later i got an EMAIL with JERRY, telling me the parts i ordered is not compatible with the VIN number i ordered. BUMMER! i replied back that if the parts i ordered is wrong please do me a favor and cancel my order. Other than cancelling my order, i got an email for billing that its a bit higher than the actual parts i ordered. No biggie cause its still much cheaper than the local dealers around my area. parts arrived and sit in the living room until the day its a DIY time. watch the video again just in case and try to match the parts i got to the one in the video and SURPRISE i got the wrong one in my hand... WRONG... the one i ORDERED is the wrong one. JERRY corrected my order prior to sending me the parts. and that im very thankful coz it did not only save me more time and hassle, i finished the issue a few hours later. SUBARU ONLINE PARTS, i never write reviews before. This experience is exceptional for me. THANKS to JERRY. and JERRY as i told you before in my THANK YOU email, Youre a GOOD MAN, what you did is appreciated. SUBARU ONLINE PARTS cheers for a GOOD YEAR!
Order was easy to place. They had the exact product we needed for our forester. It fit perfect and so far so good with the product itself.
Sam helped us find the perfect Subaru Outback for our family, and we could not be more grateful. He answered our questions thoroughly, took the time to explain everything and even gave us his cell phone number for any future questions. We are incredibly happy with our Outback, and will be part of the Subaru family for many years to come. Thanks for making the whole process painless!
Received the original Subaru sunshield for my Forester windshield, not a knock-off. Has the cut out for mr vehicles Eyesight cameras. Good quality. Arrived quickly and without any damage or defects.
The absolute worst customer service. I ordered parts with a specific part number ending in “B”.They wrote to me to confirm part number and requested vin again to confirm I was correct. They agreed and shipped part number ending “A” which I had told them did not work with my 2021 Outback. Cannot communicate by phone. E mails at best take 24-48 hours to get a reply.Avoid this business like no other.
Quick delivery and good prices on a wide range of Subaru accessories. It was easy to find the detailed instructions online to upfit my base Forester with several options (fog lights, auto-dim mirror, rear charging outlets.) No worries about compatibility - these are the same option kits the dealerships use.
I order all of my parts from here for my Crosstrek and my wife’s Impreza. Best prices here. They ship fast and the site is super easy to navigate. I also made the mistake once of ordering the wrong part and completing a return was super easy.
As a new owner of a used Subaru Outback in need of a little TLC, I was very pleased to find Subaru Online Parts. Their inventory is great, their prices very fair, and their delivery was FAST. It says something when a customer doesnt have a reason to call customer service, but I am sure that is great, too.
I am extremely pleased by the availability of authentic Subaru parts beyond the local Subaru Dealer. The website is excellent giving confidence that the parts one orders will fit your model and year of vehicle. My only suggestion is that for Canadian clients, the currency is clearly stated as US.
My part came in great condition. One negative, I never received an email with tracking information; after waiting for an email for almost 2 weeks, I finally contacted SubaruOnlineParts directly to obtain this.
Secured packaging for each item ordered (sun shade, license plate holder, ball mount).easy order, fast delivery. Happy with purchase
Purchased this part as a birthday present for my daughter. Website was pretty easy to navigate. Package arrived in good condition and was applied by a family member.
This company was responsive, the price for my part was competitive and reasonable, and it was delivered in a timely manner. Happy to support this American-owned business to supply needed parts for my cars.
Perfect experience. Items arrived quickly, authentic Subaru parts, much easier to shop on this site versus many others.
Great service and prices, fast shipping and great follow-up. These folks will be the first place I check when I need Subaru parts. Thank you!
I love this business! They have so many quality parts and accessories for my Subaru Crosstrek - I always check here first when I need an OEM Subaru part! Really fast shipping too and great customer service.
In buying a ski rack for my Subaru Impreza, we were debating between buying a cheaper one on Amazon and purchasing the Thule ski rack made for Subarus from Subaru Online Parts. So glad we went with the Subaru option! It came in two days, in perfect shape, with clear instructions--and kept our skis safe through a long drive in wind and snow. Thanks, Subaru!
Ordered a Crosstrek accessory for my son’s birthday. Prices were competitive and delivery was prompt. Satisfied with our service.
Quick and easy transaction. Received order in just a few days in perfect condition, packaged well.
I ordered a car cover for a 2010 Forester. I received a cover for a BRZ. Over the course of the last week, I have submitted 2 tickets and sent 3 emails requesting instructions to return the BRZ cover and get my Forester cover. I have yet to receive any response other than an email that one of my tickets has been submitted. Dont like to post these things publicly, but I see no alternative. BTW, I own 2 Subarus, but cant see ordering any more parts or accessories from here if this is how they respond to customer complaints.
Parts shipped quickly after order.Oil filter included the crush washer which is an additional cost item at my local dealer.
You guys were very helpful. I had a fitment problem, so I sent you an E-mail and you folks got right back to me and had a solution for my problem. I placed the order and it arrived even earlier than the tracking said it would. The fit is perfect. Thanks guys.
Wanted some OEM fit rubber floormats for my wifes vehicle. Everywhere else was very expensive. Came here and they were a fraction of the cost of what everywhere else wanted. They even say Subaru on them! My wife is pleased.
Not only do I love my Subaru crosstrek. I also love the quality of the accessories that I have purchased. The window visors and hood deflector are made with top notch material.
Parts came quickly and were factory direct parts. Prices were cheaper and often well below what my local dealership would sell them for, stating that the price was below their cost.
Great customer service. Fast shipping. Good quality products. Installed my mirror for my new subaru and couldnt be happier.
Terrific site and service! My order arrived earlier then predicted to the west coast. Easier than going to my local dealer. Highly recommended!
So far I have ordered cross bars and floormats for our Forester. Everything got here really quick. I am very pleased with the service!
Asked if they could stock an item that wasnt listed on their website - it was added to their catalogue and available to order within a few hours.Ordered the item and paid for shipping to an international location - item was shipped quickly and arrived pretty quickly.The shipping was a little bit more than Id have liked - but given their great service in adding the non-stocked item and sending it very quickly I was more than happy in the end.
Wiper blades fit perfect on our 2020 Outback. Much easier to install than previous 2017 car by #1 European car maker. Front sun screen works perfect!
DO NOT GO TO THE ADDRESS LISTED ON GOOGLE. The address is for Grand Prix Subaru, and the dealership has no connection with the website, they simply provide the inventory. I tried placing an order online, but the website does not give an option for local pickup. So I tried calling and simply get a message to email them. So I email them repeatedly and get a reply about 1/3 of the time. Unable to get in touch via email, I figured Id just go there, and was met by a very rude parts department employee. Before I could even finish my sentence, he told me that they have nothing to do with the website, he doesnt know who I spoke to over email, and they do not and will not honor the online pricing. The only reason I still ended up placing an order through the website is because it was about $150 cheaper than buying from the parts department, which is the only reason Im giving them 2 stars instead of 1. I honestly wish I knew what a hassle it would have been, I would have just paid the $20 shipping and saved myself the headache. I hope this review saves others from a similar experience.
Best price for the parts I needed. Delivered quickly with no problems.I would recommend to anyone looking for Subaru parts.
Ordered a seat cover, which fits fine but isnt suitable for our needs. Attempted to contact to arrange a return and nothing but silence in response.
I was able to find the exact item I needed and it shipped extremely quick! Overall I was very pleased with the layout of the website and how easy it was to navigate.
Very bad customer service, the part i ordered wasnt in stock so had to contact customer service just to find out. So i told them i didnt want to wait any longer for the part i requested a refund. Instead they had me wait longer, i ordered from another vendor and they didnt give me refund instead tried to send the part after i had already requested refund and ordered from somewhere else. The chat ticket is ridiculous and horrible for customer service.
Fast, easy buying service. I searched a long time for this part & couldn’t find it on eBay. I found the item after trying multiple Google searches. The price was lower than the dealership.
Shipping was quick and easy. prices were fair. Online ordering process was flawless
As the name implies they are an online Subaru parts source. I ordered driver, passenger and rear window wipers for my 2019 Subaru Outback and I got them in two days, Indiana from New York. They were well packed, in perfect shape and enough cheaper than the local dealer to cover tax and shipping as well as a few dollars more, about the amount of a domestic six pack, and they are OEM Subaru parts. It is worth buying OEM wipers as the original set lasted 3 months shy of two years. I will be in contact with Subaru Online Parts the next time I need parts. RockAuto cant sell OEM Subaru Parts like these folks can.
This is my one stop shop for all my parts and accessories needs. They always have the parts Im looking for in stock and ready to ship. Ive always had a positive experience shopping here and the customer service is top notch. My Forester and WRX also say thanks!
Great selection of genuine Subaru parts and accessories. Very quick to get your order processed and shipped out.
Have been doing business with this company for a couple of years. Service has always been good, prices competitive, and always have what I need. Am pleased to be doing business with Subaru Online Parts.
Parts came in fairly quickly, got window and moon roof deflectors and a rear seat protector. Easy to install and very happy overall with the whole process and products.
The website directly me to the exact filters I needed for my make and model. They arrived in good condition and fit perfectly.
Everything from ordering our front window sunscreen to keeping us informed about delivery was great. Would definitely recommend them to everyone.
It was very easy to order a license plate and bumper guards from Subaru online. I will no doubt be doing business with them again.
All the parts I was looking for were available at the most competitive price I could find. The shipment arrived several days early. If I require Subaru parts again I’d shop here.
They have the original parts you want and your car needs and they ship super fast to your door. So why not buy from Subaru online parts?
Bought a Subaru Forester sport from hanlees in Napa. Superb customer service. Lovely vehicles. Quick process. Call them before you go somewhere else.
The floor mats and cargo mat is terrific. The ordering was easy and they were received in the time they were needed.
The site makes it easy to search and find stuff specific to my year and model Subie and the pricing on my sun shade was better than other sites.
Had the parts I needed and at a fair price. Received them promptly. Very happy with the service.
All of the accessories and parts that I ordered fit perfectly in and on my Subaru Impreza. If I ever need more items in the future Ill be ordering from here. Thanks!
SUPER fast shipping, great prices and wonderful customer support. There’s no doubt I’ll be making all of my parts purchases through them
Great service, had the parts I needed and got them to me quickly. Putting together another order now.
Very easy to order, parts came very fast and on time! Great job. Will order again. Thanks so much. Scott T.
Quality product. Extremely fast shipping. Highly recommend and will order from this company again.
Had parts for my new Subaru in stock when my dealer did not that was cheaper and delivered quickly. I will definitely look to them if I need additional items.
Very positive experience, the website was easy to navigate and the shipping was really fast. Would do business with again.
I have purchased more than once from them and it has always been great. I recommend them for all your Subie needs.
They had the part I needed less than half the price at the dealership, it’s an exact fit, and it got here earlier than predicted. I will check them out when I need something else.
All was great, but I do recommend offering free shipping or more cost effective shipping on large orders. Shipping costs almost deterred the purchase.
Subaru Online Parts has always been (for me) the go-to place for all my Subaru parts. I have utilized Subaru Online Parts for many items for the different Subarus I have owned over the past 11 years.
Surprisingly fast delivery of my Forester mats, and even with shipping, offered a lower price than my local dealer.Thank you!
Purchased several times from Subaru Online Parts. Always had a great experience. Very recommended for your Subaru needs
I recently totaled my 2018 Outback in a Roll Over accident caused by my not paying attention,Thankfully, no one was injured! the other vehicle was a 2002suburban,that hit me full contact between the doors on the passenger side at35 mph. both vehicles totaled. mine becauseforce of impact caused my car to land on drivers sid&bounceonto the front of roof.crushing it&the front of the hood Validated by the witnesses,, My love of Subarus has increased ten fold!! The roof rails absorbed the impact& kept the car from crushing more. the windshield shattered,but did not break its seal! the Airbag system in the Outback is Amazing!! They kept the shattered glass fromflyingaround& also kept me in place!! I just my re re cieved my Total loss check from State Farm(another great Company). I am definitely going to buy a new Outback. Amazing AutomobilesIII Thank You Subaru!!!!
The ordered shipped quickly and was packaged appropriately. The part was in great condition when it arrived to me. Great job!
Ordered the back set cover for an Outback. It arrived in a timely manner and was as expected. It was a little tricky to install and came with no instructions.
I found Subaru Parts Online through a Subaru owners forum recommendation. I found the replacement parts and maintenance items I needed for my older car, and I feel confident that I received genuine Subaru parts rather than counterfeits.
Excellent transaction. Great prices and fast shipping. Wii do business with again for sure. Thanks
Seat back covers arrived quickly within a week of ordering and in new condition. Very happy.
Great Experience, web site was easy to use and the item shipped out fast and was exactly what I needed.
Friendly staff , Manager of the parts department was super friendly and helpful in getting what I needed , and was able to order what he didnt have in stock and advised hed call when it came in which he did .
I ordered the seatback protectors for my 2021 Subaru Outback. I received the parts even earlier that I expected, and they fit perfectly.
Spent 160 dollars on an item for my subaru. Recieved the item damaged even tho it was packed perfectly and no indications of damage to the packaging. Represntative emailed me a return label so they could replace my item. Never heard back from the representative after the item was recieved by them. And have yet to be contacted in regards to replacement or a refund by any other representative even after placing a general email a week later. They stole my money and i got nothing in return. Wont be purchasing anymore oem parts from these guys ever again. Thanks alot you guys.
Shipped and received faster than I thought, 100% satisfied with the product and their service.
Fast shipping, great website and love the ability to check if the part fits my car. Thanks!
Great mail order support. They cross checked my VIN against my order to make sure I got the correct parts.
Great experience - low prices and fast shipping for genuine Subaru parts - highly recommend!
Very competitive pricing and fast shipping. Fits perfectly! Sooooo much cheaper than Weather Tech.
Love the crossbars for my touring 3.6. Once i found out which I ones to buy Subaru online parts made it happen in a quick affordable way.
I ordered the seat cover for my back seat because I have a dog. It was easy to order and it arrived very quickly.
Prices are definitely cheaper on OEM parts. Parts where packaged very well and arrived on time. Don’t buy from the dealer, buy from this website!
Fast efficient, genuine parts and great price. I will order my parts from them again!
Great Experience here! Fast shipping, Great packaging.Highly recommended.
I was hesitant at first, I didnt like that no one answers the phone... But, email response is quick, website is easy to navigate, shipping is fast, and the best part is, Ive spent about $700 with you folks, and everything is indeed OEM Subaru, and you CANT find better prices, anywhere! You guys rock! Thank you
Top shelf service, shipped out my items ASAP , packed very well and perfect fit. I will certainly be back!
Ive had good success dealing with Subaru Online Parts. Their service is timely and prices are very reasonable.
Parts Department offers the same professional and friendly experience as this dealership’s Subaru sales and service departments: friendly, accommodating, customer care.
Tried to purchase from website, got a “transaction refused” yet my bank still manager to get two duplicate pending charges. This is a scam, DO NOT BUY FROM THEM! There is no phone number to contact, no one picks up!
Nice website, fast shipping, best prices Ive found for Subaru parts. I highly recommend.
Fast shipping, great service, excellent prices! Thats all I need and want in a business.
Ordered cabin air filter. Arrived timely and as expected. Good place to order Subaru parts.
Service and communication was excellent! Parts were easy to locate and shipping was quick.
Fast shipping and perfect fit floor mats. Definitely order from them again.
Easy to use website, fast accurate service, OEM parts and reasonable shipping costs. What more can you ask for?
Found the accessories to fit my vehicle and received them quickly and well packed.
Thank you for great customer service, Jerry goes above and beyond! Look forward to purchasing more in the future. Thank you!
We ordered a sunshade that arrived quickly and fit perfectly. Completely satisfied!
When narrowing your search by year and make, Subaru Online makes it easy to find exactly what you need. It arrived early and was exactly what I needed!
Great communication when a part was back-ordered. Easier than going to a dealership hoping to find a specific part.
Items received as described.Fast shipping.Wish they were easier to install!
Great customer service and quick shipping. Highly recommended.
Great place to get parts for your Subaru. Fast shipping too!
I had a question, they answered it quickly and clearly. Parts arrived as ordered and timely. Satisfied customer.
Fits just right and is nice thick rubber. It’s a bargain compared to something like weathertech!
Fast shipping and awesome savings on authentic Subaru accessories. Will be ordering from again soon.
Prompt help in verifying the correct part.Shipping was prompt and the item was exactly what was needed.
Great service and fast shipping! The staff knows Subarus and are a great resource for questions
Ordered several parts for messing with my XV Crosstrek as a project. Everything came quickly and accurately.
Fast delivery and the price was better than my local dealership.
Very good selection of products for my WRX, will definitely be shopping on this site again!
Half of my 15208AA12A oil filters had surface rust on mating surface flange.
Responded to my email inquiry right eaway, super fast shipment and delivery, A+ experience. Thanks!
I bought a back seat cover for a Forester 2021. The price was lower than at other stores and it arrived on time.
Shipped faster than expected. Arrived in fantastic condition.
Very helpful, good communication. Great price for genuine Subaru parts.
All good, fits like a glove, the only thing is it does not say Subaru on them like my old ones did.
Easy to order. Great quality in the sunshade for the 2022 outback.
Parts arrived in very timely fashion and were easy to install.
Great quality products and amazing customer service will definitely continue shopping for my subi mods woth you guys
Everything was great except for the shipping cost! Crazy expensive with no choice of shipping option.
Site was initially a bit challenging to negotiate. Delivery was prompt,
Fast shipping, great product, no hassle experience.
Great quality parts shipped fast. Thanks!
I like your online shop and the products, but the service of Fedex is really bad.
Great customer service and had no issues with shipping.
Great customer service, accurate fulfillment, and good pricing.
Would have given five-star, but shipping is is on the high side.
I tried a lot of different websites to find the accessory I was looking for. This was the best product at a competitive price.
Responsive, cheaper than dealership, great option for DIY and remaining with OEM parts
Love that this is a family owned business. Easy process, quick shipping!
I had a a positive experience and would recommend Subaru Online Parts.
They always have the OEM parts Im looking for at reasonable prices.
Easy to use site, easy ordering .Good prices, great turnaround from ordering to delivery
Very pleased with my purchase, good price and communication.
They had the correct factory part I wanted and it came promptly!
Lots of products, fast shipping, great deals!
Good prices but worst customer service ever. Replies take 24+ hrs for a single reply.
Ordered right before Christmas and Subaru Online made it quick and easy
Well managed with a calm, cool collective attitude. Everyone does their work with professionalism.
Genuine Subaru Parts at great prices and great communication! A++
Just what I needed at a reasonable price! Speedy delivery, too
Great prices and super fast shipping!
Total reviews rating 4.7
199 Reviews for Subaru Online Parts 2023:
Review №1
2022-06-20We ALWAYS order our accessories here (on our 8th Subaru now). The prices are fantastic, and they have the best customer service of any company I deal with. Everything is always perfect, I cant recommend them highly enough. TEN STARS. :)
Review №2
2022-06-09The attention to detail and level of service you will find here with Steve is outstanding. Competetive prices on genuine Subaru replacement parts. Ive placed multiple orders over the years and for each of them the fitment was confirmed, even to the exact year to make sure the pieces are the exact ones you need. Superseded part numbers are corrected and confirmed with you prior to shipment. Shipping is quick and if anything is backordered or otherwise unavailable, they will work with you to determine the best course of action. Other places will just cancel the entire order without another thought or detailed communication. If there are ever missing pieces in your delivered package, they will work with you. I have and will continue to purchase any OE Subaru parts from here.
Review №3
2021-08-07Ive gotten a number of accessories here. The prices have always been very competitive and shipping always fast. Latest gas tank skid plates are here and ready to go on.
Review №4
2021-04-20Great service and prices on Original Subaru parts .Shipping was quick and at a good price as well .I will be using them for all my online Subaru parts & accessory ordering .Thank you ,JoeyMichael Hayden
Review №5
2021-09-04Ordered a bunch of parts for our new Outback and at a great price compared to going to our local dealer. The online correspondence was great and timely.....very different than Im used to. Parts were here when they claimed they would be and all fit perfectly. Definitely will be buying from them again.
Review №6
2021-09-02Ordered several parts from them online and the entire transaction went smoothly. They shipped my parts within 24 hours and everything arrived well packaged in a single box. I have them bookmarked and will by from them whenever my Outback needs parts.
Review №7
2021-09-07Ordered two Thule Bicycle roof racks. Customer service was helpful in picking the correct fitment. Racks arrived within two days. Packaging was obviously handle roughly by the delivery service (I think it was UPS) Fortunately, nothing missing but two screws which were readily available at local Ace Hardware. Racks installed easily and I am excited to use them for an upcoming 2700 mile trip.
Review №8
2021-07-01Very satisfied with the purchase of a sunshade for my new Outback. It arrived just in time for the unprecedented heat wave in the Pacific Northwest, so thank you for the added protection! Fast shipping as well.
Review №9
2021-08-27When I struggled to order a part for my Subaru locally, I turned to Subaru Online Parts. The whole process from purchase to shipment was fast, and the product was packed extremely well with no damage upon arrival. Will I purchase from Subaru Online Parts again? Yes.
Review №10
2021-04-26The right parts at the right price with fast, reliable shipping. I bought several accessories for a 2021 Outback. The prices were excellent and I received them within a few days. Contrast this to a part I purchased from another online vendor. That order for one item was purchased prior to the Subaru Online Parts order, and I still havent received it 15 days after ordering. For future orders it will only be Subaru Online Parts.Another order placed and the same good service. The selection of parts and accessories is excellent and prices among the best.