Subway in Hornell

Review №1

2022-06-03

The food is not good and there was flys everywhere in the place and the people and the staff was not really nice.

Review №2

2021-07-17

They didnt give tap water when requested, the meatballs in the meatball sub were hard. The toilet was overflowing and two workers were each trying to get the other to take care of it.

Review №3

2021-08-04

I appreciate the paper bag instead of plastic. Fast, friendly service through the drive thru. Exceeded my expectations!

Review №4

2019-12-16

I love subway but won’t be back! Customer service was awful. We were told that we would have to go to the back of the line because we needed to add to our order, after the worker shook his head at the fact that we wanted something else. When they hadn’t even gotten started on anyone else in the line. what’s the point in making two transactions if we weren’t even finished having the beginning of our order made yet?

Review №5

2019-12-16

Absolutely terrible service. Brian , the indian guy , refused to add to our order and gave us attitude when we hadn’t finished our transaction yet and no other customer had been started yet ,but told us we had to go back to the end of the line . it is in his job description to make subs and if he doesn’t like that , then this isn’t a suitable job for him . not pleased what so ever .

Review №6

2021-05-05

Found bugs in my sub I used a coupon for, and when I brought the live and moving bugs to the counter the workers continued to serve people like it was not a big deal, no manager in sight.

Review №7

2017-12-11

I have never had a problem with this subway but today was different. The owner was out on vacation and his family member “Brian” was running things in his place. We showed up and he rudely blocked us from coming in the store and told us that we had to move our vehicle. My friend simply asked if he could say please seeing that he had rudely confronted us. “Brian” then proceeded to call us stupid and then kicked us out and wouldn’t serve us. Idk what his deal was but I definetly was not happy with this and felt highly disrespected by Brian. I usually never have a problem here and am a frequent customer. The real manager is a great guy, but his relative “Brian” was the most disrespectful person I have EVER encountered at subway.

Review №8

2021-08-20

Rude customer service. Lady was mean and they dont accept coupns

Review №9

2021-02-27

They only have online pick up now, plus when I went in to order nobody was there to take my order.

Review №10

2018-03-28

They are pretty consistent with their food. The staff is usually friendly. Way better than the Subway in Walmart.