Sundown Ski & Patio in Lake Grove
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Lake Grove, Suffolk County, New York, US
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Site: http://www.sundownski.com/
- Monday:10AM–7PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–6PM
- Sunday:11AM–5PM
Sundown Ski & Patio in other cities:
By far the worst rental experience I’ve ever had in all of my years skiing. The equipment is over 20 years old, the snowboard bindings broke on my 13 year old daughter. When I came and asked to cancel my seasonal rental they told me too bad, I already paid. No store credit, nothing. I will never give these people another dollar of business.
Bought burton step on X bindings / photon step on boots / burton gortex gloves / burton coat / k2 helmet/ stomp pad.... think that’s all. Not all of it was for me but bindings and boots were. Store has great selection of product for ski and board.. worked with Mike my first visit and a older gentleman with glasses my second visit (forgot name) for a exchange and upgrade in bindings. Everyone was very helpful along with the girls at the counter. Originally bought everything online then decided to support a local businesses and go check them out which I’m glad I did.. only bought my board elsewhere because they didn’t have it.
I went to this store to get a new pair of mittens and the customer service was impeccable. While I was there I said one of my old mittens ripped and they swapped them out because of manufacturing defect. I will be back for more because they took the time out to above and beyond. Not just for a sale.
Ive been to many ski shops around Long Island, but my experience here with Jennifer and her staff put them on top of the list. Incredible selection, friendly staff, and outstanding treatment for my daughter by Jennifer who made her feel very special. Sundown has earned my business, and all future visits, highly recommend!
I go here to get my snowboard waxed and I also participate in their bus trips. They are very professional and and always do a good job. They gave me ten dollars off when I switched by binding to my new board and got it waxed. Cant wait for many more bus trips up to Vermont and new York mountains. Always a great time for a good price. Also got my goggles here for the same price they were going for online. Happy boarding!
Ive been coming here for more than 20 years. Great selection, very attentive staff. The sales staff is extremely knowledgeable, and they dont make u feel rushed. Just bought 3 complete ski sets and clothing, to update the previous equipment that I bought more than 5 years ago. Highly recommended.
Someone had recommended me to check out this store after having no luck finding the snowboarding gear I was looking for at other stores like Dicks and Sports Authority. I was pleased to find everything I was looking for as there is a pretty good selection. The staff was very friendly and seemed like a fun, tight-knit group. They even gave me some pointers since it would be my first time snowboarding. All in all, a very good experience and I would recommend it to others.
A MUST GET TOOOO!!!!🎩🎩🎩🎩🎩🎩🎩Jennifer & her TEAM EXCEL in customer service SATISFACTION .....Signature labeled Burtons Men’s Coat’s 10% off for a short time... Warranties are endless on selected items..... “WHETHER” It be Work/ School / Vacation this is the place to purchased QUALITY made INEXPENSIVE gear to “ WEATHER ANY STORM” ⛈ ❄️ ☔️WATERPROOF..... WIND PROOF... PERFECT FITTING......OTHER OUTDOOR TOYS & GAGETS FOR ALL AGES...Recommended by my boyfriend as to it’s MISSION IN QUALITY, PRICING AND SERVICE TO THE PUBLIC.... I must pass along this long this great name....A-1 in OUR BOOK!!!!A VERY HIGHLY SATISFYING OVERALL CUSTOMER SHOPPING EXPERIENCE FOR “ALL OF US”!!!!!!🎖
Total reviews rating 4.1
51 Reviews for Sundown Ski & Patio 2023:
Review №1
2022-02-22Really friendly family run staff here. Lots of space and nice options for hardware. Probably the nicest ski shop in the area. Got a nice burton custom X step in setup here mid season so its nice they had inventory.
Review №2
2022-02-15I wanted to rent skis for myself & daughter so I stopped in the store and was measured they told me to come back to pick up the ski rentals because it was to early to rent. I was looking to rent them In 3 weeks so thats why We in early to hold them. My daughter and i came back to the store and of course they didnt have our sizes and told me I have to call back to see if they will be in. Unfortunately It was to late and i had to cancel my ski trip. Thanks Sundown. The staff said they didnt anticipate having no skis. As a store owner they should of taken my information and contacted me when they were in. No respect. 👎
Review №3
2022-02-21Excellent place for your skiing and snowboarding needs. I brought both of my sons skis theyre to have the bindings adjusted and we where helped by a young guy who is very friendly, knowledgeable.
Review №4
2022-06-26Friendly and knowledgeable staff. They have a big selection of patio sets. We bought a patio table umbrella and base plate.Highly recommend this store for their selections and customer service!
Review №5
2021-11-06The experience from start to finish at Sundown is one of professionalism, patience and care. It began with a scan of our feet for the proper boot fitting and included explaining the science of how better skis are made. We walked out of Sundown not only fully equipped for the ski season, but also knowing how to put our boots on properly! Richard was both extremely knowledgeable and patient in getting me and my daughter the right boots and skis based on our current skill level. Cant wait for ski season!
Review №6
2022-07-06Got great sale,the sales person who attended us were very corteous and helpful,will not hesitate to go back
Review №7
2021-11-18Brought my snowboard to be waxed before the season starts. Got the board tuned and ready. Board looks great, and turn around from dropping it off and picking it up was quick. Considering how close to the season it is. Very friendly staff, willing to answer any questions.
Review №8
2022-01-22Great selection and great service! Shout-out to Dave N for helping me and hooking me up with an awesome ski package!
Review №9
2021-03-06My family and I went to sundown on a sunday and we were looking to rent skis for five days. I was told they didn’t have my size boot. So I had to rent skis and boots near the mountain. Anyway, our first day of skiing my son had a private lesson and his instructor informed us that the ski rental he was given is too long. That’s so amazing. So we had to rent him new skis near the mountain and paid twice for ski rentals. They have high school kids working here who really couldn’t care less about their work. I will try my luck at Snow Shed in Port Jeff next time
Review №10
2022-01-15Good prices for being the only game in town basically, under staffed but when you do get ahold of one of them they are very helpful