BE WARNED DO NOT USE THIS MOVING COMPANY - these people are not to be trusted with moving anything!! My mother just had the worst experience with them - they completely smashed and shattered one side of her chinaware cabinet (shattered glass everywhere by inexperienced movers that don’t know how to maneuver furniture), lost TWO boxes and they severely damaged the legs of her baby grand piano. I wish I read the other yelp review before she used them. Similar to the other reviewer, when she called the owner to tell him - he hung up on her and told her to never call again and mumbled something in Korean. Seriously, thats how you run a business?!! Its appalling. This business should be shut down. Be warned DO NOT USE THIS COMPANY.
My move from Queens to Brooklyn was done with no damages in 3.5 hours. I would highly recommend this company, couple of my friends have used them already as well and been satisfied.
They came on time.I was so surprised that they worked with all their heart. I’m so thankful to them for taking so much care not to scratch the furniture or the floor. They are so professional-! 👏
Good company and the best serviceWe recommended this company there are the best moving and good priceThank you for my moving
Have used these guys for three moves over the last few years - every time has been quick, friendly and worry free. Will continue to use.
Very good serviceon timeno additional chargeI would like recommend
They damaged the wall and never asked to take care of it!
Good companyGood service🙏🏼
Twenty years ago, I moved to Sacred Heart, and I called Sacred Heart this time as well. The caller answered the inquiry clearly and made a reservation without any problems. On the moving day, a 26 ft truck and 4 minutes for South American are here. Koreans didnt come, but Manuel, the team leader, meticulously wrapped the important furniture, and the others were professional, so there was no problem. They were all veteran employees who have worked at Sacred Heart for more than 10 years. I had to store the moving goods for a month, so I went to the storage company, and President Sungsim also came and supervised the finishing. I feel that it is a responsible company that has been walking a path in the name of Sacred Heart for about 30 years and leaves a review. Thank you.
I asked if they can move for Pennsylvania local. She said yes. Then, she estimated for $2000. She was very arrogant and treated me as her lower being. I told her I would think about it and tried to end the call as I was getting uncomfortable how she was acting. She stopped me and told me that I am naïve and many people do pay that much to move because they are superior than American moving company. I cant believe a SERVICE worker can be that ARROGANT.It was a very unpleasant phone call. From the beginning, I asked if it was possible to move to Pennsylvania, and he said yes, and he said two thousand dollars. I understand that two thousand dollars is money. But two thousand dollars was too expensive, so I sighed. I wanted to move with Koreans if possible. However, he asked me why he sighed after taking time to give me an estimate, and he said he was giving me advice and he was trying to teach me. He didnt speak half-heartedly, but he kept talking on the phone in a disrespectful tone, and it didnt feel good from the beginning. Its a service business, but this is the first time Ive had such a bad service. I dont know if its because Im young, or if I need to be taught by someone Im talking to for the first time who doesnt know how to breathe because Im sad.
The owner is so kind and there were a lot of documents I needed when I first entered the high-rise apartment, but it was so convenient because he took care of everything! Thank you so much for the staff and meticulous moving without missing parts on time! Prosper~~~
4 minutes from South America,I crushed dimchae, broke a glass vase, broke a bookcase, etc... I moved to a nice house and I wasnt in a good mood.. Too many things were ruined.. I checked while unpacking, but it wasnt that I gave too many tips. Im so upset that I want to! Please be sure to ask the staff!Take care when you move your luggage...
It seems that the appointment time and the people who work are in need of some training.
A company that raises prices cleverly.Service different from the initial price. Its far from home and the car, so I cancel it at my own will.rip off fee.
Total reviews rating 3.4
24 Reviews for Sung Shim Moving NYC, NJ, Long Island Movers 2023:
Review №1
2022-06-22Move went quickly but they damaged several furnitures. Why would you grab furnitures by the leg when lifting them and not the base? All in total I have about $2500 in damages but have been using the furnitures even though it’s damaged. I used Sung Shim twice so far but will no longer. Stay away from this company as they don’t care about your valuable items and rather finish the job quick and get paid.
Review №2
2022-07-01Stay away from this service. Movers tried to force my $4,000 mattress up to 2nd floor against handrail and left a huge hole. None of them apologized for it. I reached out to the owner of the business and instead of apologizing, he rather brushed it off and started negotiating with me for the price of the mattress, saying that used mattress only costs $500 (I planned to use the mattress for lifetime and is no longer in production, so the mattress is priceless to me). There were many times the owner raised his voice during the phone conversation and agreed to pay me back less than half the actual mattress cost (the mattress costs $4199 dollars and if I include delivery fee and tax, it cost way more). Movers also left trashes inside boxes (including leftover tapes and empty can of red bull that they drank during work) and I also caught them trying to steal my cardboard boxes and styrofoam (not theirs) in a garage without asking me. If you do not want to go through this, avoid this service at all cost.Answer to owner’s response:Thank you for responding to my review. None of my review is misleading and I am only writing down what happened. I was not informed at all about the fact that mattress size was bigger than the stair width. All I saw was the workers forcing the mattress up the staircase without letting me know. I said the mattress itself costs more than $4,000 and including the tax and delivery, it costs way more, and I used the mattress only 4 years (not more than 4 years) multiple times, but he did not listen to me at all about what I said, but he rather tried to negotiate with me by saying used mattress costs $500.People who were caught stealing my styrofoam and cardboard boxes were actually 2 original movers (not the 3 new movers you mentioned about). When I went to my garage to close my garage door after the work was done, the big, tall worker was still in my garage, holding my styrofoam and looked at me then asked, “Can I take this?” when he was caught. And then the other shorter, worker came into my garage, started looking through my stack of cardboard boxes and pointed at one of them and said “oh, that looks nice”. Why would the tall worker ask me for permission to take the styrofoam if he mistakenly thought it was theirs? And why would the other worker start looking at my stack of cardboard boxes and say “that looks nice” if he mistakenly thought it was theirs?Also, I found this trash, including used leftover tapes and empty can of red bull inside packaged boxes that are sealed with tape. Packing was done by 2 original movers in the morning and the 3 new movers, who joined later in the afternoon, were not involved in packing at all. How can the 3 new movers who did not do packing “mistakenly” throw away garbage inside packaged boxes that are completely sealed with tape? I saw the big, tall mover drinking cans of red bull in the morning and I never drank red bull in my life.
Review №3
2020-11-09I have used Sung Shim Enterprises as a mover for the past 12 years. They have moved me from four different apartments. They are ultra reliable, fast, and affordable. Very very experienced and I felt safe around them. I found them from my mother-in-law, who used them to move valuable artworks to art fair at the Park Slope Armory as well as to move a 4 bedroom house. Ive never had anything broken. They were able to take apart my bed and put it back together very quickly. They dont demand tips like Ive heard some movers do, but I tip them extremely well because they deserve it!
Review №4
2021-07-13We used Sung Shim for our move. The webpage was easy to use, and they came before the move to give us an estimate that was very affordable. On the day of the move, they were on time. We had a few items that we had not completely finished packing and they went out of their way and helped packed the last items. We moved into a coop and they provided the necessary paperwork. We have recommended them to others and we plan to use them if we were to move again.
Review №5
2021-06-26DON’T USE THIS MOVING COMPANY PLEASE, original moving time was 3:30pm, at 3:00pm they changed to 5:30… I call again at 6:00 and they tell me 30 minutes, I just got a call at 6:20 telling me to wait another hour and offered to move my property tomorrow after already wasting 3 hours of my time. The owner offered to take of $50 of the $550 fee of moving a queen size bed, sofa and two tables, this place does terrible business, please do not support this company who values their own personal time more than their clients time.
Review №6
2020-08-26I worked with Mr Oh since 2007 and used him 3 times myself and my immediate family used him 7 times. I would take the Blame if anything happens, if any negative moving experience would occur, but i usually got the compliments and the shout outs about these awesome movers.Alot of there customers dont speak english, but if they did, they probably would write alot of Good Reviews. These guys are fast Strong workers that gives awesome prices.Nj resident.
Review №7
2021-07-21If you care about your furnitures please look elsewhere. This place might be tad cheaper than other companies but movers scotch taped over all leather furnitures that destroyed surfaces. Furthermore, receptionist woman yelled at me when I complained poor service in a very emotional outbreak, IMO not acceptable behavior especially for service providing company. Please do you a favor to find other movers.
Review №8
2019-05-29Amazing movers. Super nice, super helpful. Seriously was one of the fastest movers Ive ever seen. I had a bunch of small things that I didnt expect them to move as I thought it would be a hassle but they insisted they were here to do a job and wanted to help as much as possible. Made the entire move painless as possible.
Review №9
2022-07-18The best. They were very quick and efficient!
Review №10
2018-12-20These incredibly sexist movers just picked up my familys piano and completely damaged it on the way to my friends house only a few miles away. The movers robert martinez and nilton aymar--do NOT use them. They were talking about me as if i werent there, they flashed a light on the piano and said there are scratches, threw ONE blanket on top. I assumed they would pad it for the truck and instead she saw them unload with the SAME ONE BLANKET. The sides of the piano are completely destroyed. When I called to complain, Mr. Oh talked over me the entire time, when I cursed he then began to try to lecture me in Korean and then hung up. DO NOT USE THESE MOVERS AND REPORT THEM ON BETTER BUSINESS BUREAU.