Drive-through
Yes
Sunmark Credit Union in Schenectady
Categories
Location on the map
Schenectady, Schenectady County, New York, US
Service options
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Cash advance
Yes
Phone: +1 866-786-6275
Site: https://www.sunmark.org/bank/bra...
Site: https://www.sunmark.org/bank/bra...
Opening hours
- Monday:9AM–4:30PM
- Tuesday:9AM–4:30PM
- Wednesday:10AM–4:30PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–1PM
- Sunday:Closed
Sunmark Credit Union in other cities:
Comments (25)
15 years Ive banked there. Top drawer. Reliable. Courteous. Best tellers. They rock. Phone center. Search down info no matter what. Tell you the rules & regs. Best banking decision I ever made. AND nary a banking scandal!!! ❤
Teller hxr one of the worst tellersI have ever dealt with no personalityTold me I had an issue withA direct deposit check, not having enough numbers on it, I have 2 that go into thatAccount, when I asked her which check was the issue I was told she did notKnow that I would have to figure it out.Then writes down my account and routingNumbers on a sticky note.Duh I have that info, just wanted yourTime and mine. I will do my bankingIn ballston spa, very easy to talk toAnd helpful, thanks for nothing
Cant ever reach a person at bank to talk to , have to go thru call center. I just wanted to find out if they had a notary . Also the automated tellers are a joke, longer lines than ever .
They provide excellent customer service and products. The experience here is far greater than the traditional bank. Ive been a member here for nearly 20 years for a reason.
Nice people and they were helpful getting me all set up.
Great Bank to work with, great rates,great ATM and online banking transactions.
This is the location I opened all 6 of my accounts - easy to work with and knowledgeable !!
Friendly, knowledgeable, helpful representatives and cashiers.
Terrible service. Total disorganization. Cant seem to get help from anyone here. Hoping maybe a representative will actually see this and respond to it as I am out of options and get nowhere with the branch and/or customer service line.
One of the best banks Ive ever had. Always willing to help you with any issues
Worst service ever. Can’t complete simple requests. Totally incompetent.
Frustrated. Cant get simple things done here.
Too many machines not enough people
Elena is awesome
Nothing Special
Total reviews rating 4.1
25 Reviews for Sunmark Credit Union 2023:
Review №1
2022-06-30Marissa Kelley was amazing! She helped me every step of the way during my transactions. Pleasant, prompt and knowledgeable. Thanks Marissa!
Review №2
2022-04-04Could not get a $20 bill broken after paying the fees to use the ATM without having an account? Come on Sunmark thats just being plain greedy. I even said I will open an account next time I come in if the teller could make an exception. The answer was no. I will take my business elsewhere. You lost an account over a rule that makes no sense.
Review №3
2022-06-08This review is not so much about the particular branch, but Sunmark overall.Never in all my years have I ever had to deal with such dishonest people as a customer in any of my banking OR business dealings .I will be taking my business elsewhere, as it has become clear to me that Sunmark does not want my business nor do they care about me as a customer.
Review №4
2021-07-22It was time to make some changes, I made a decision to leave my current Credit Union (move accounts) and open a checking account at Sunmark Credit Union (I was already established with a Savings acct) in addition to that I also refinanced my Auto loan with Sunmark. Joseph Marro was the Member Relationship Advisor that worked with me. We began this process near the end of day on Wednesday 7/21/21 and all was completed on Thursday 7/22/21! Everything was done via email and over the phone which prevented me from having to make an hour drive into Schenectady. Joe was absolutely wonderful to work with! Very professional, prompt, friendly and courteous! I am very pleased to have had such a great experience working with Joe. He treated me like a valued client and gave much respect & care! Joe should be commended for his outstanding professionalism!
Review №5
2022-06-05Excellent customer service, great staff. Great loan rates!
Review №6
2021-05-26I refinanced my car and the terms offered were great! The customer service was top notch, very attentive, courteous and efficient. I highly recommend Sunmark.
Review №7
2021-02-20I have been with Sunmark for over 20 years personal and business, they are always a pleasure to work with. Recently during the pandemic Sunmark deferred mortgage payment for the first 3 months of the pandemic. Sunmark was there to help my business to get the PPP program to help my business survive and keep my employees working. Just recently they stepped up again and got us the 2nd round of PPP funds. I would honestly have say that Sunmark saved my business through these hard times for my restaurant / pub. Deeply thankful and appreciative to Sunmark. Sunmark will always have my business. Highly recommend
Review №8
2021-05-27Marissa was AMAZING!!!🌹🌹🌹🌹🌹 She deserves a serious raise! She saved me from a major embarrassment and migraine when she refinanced my car loan from a no name bank and put the loan solely in my name. Thank you, Marissa, for everything youve done.
Review №9
2022-01-25Help desk/member support is always courteous and efficient. Great job
Review №10
2021-11-12Will be pulling my accountLauren is no help what so everVery bad additude when asking her to have the mortgage team reach out to meWill take my loans to SEFCU