MORTON WILLIAMS SUPERMARKETS in New York
Site: https://www.mortonwilliams.store...
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
MORTON WILLIAMS SUPERMARKETS in other cities:
The staff is COMPLETELY overworked here. I live right around the corner and with how often I come in I have seen staff members working more than 12 hours in one day. I’ve come in at 12am, seen the same staff leave in the morning and then come back mid day without even a 12 hour turn around time. Whoever the manager is at that place clearly doesn’t know anything about proper staff treatment. And this is sad because after 2020 when grocery store workers were a must, I would expect the management to prioritize their care much more.
Great selection in every dept, inc prepared foods. Love that theyre open 24 hrs, have a cute basic kosher section, have nice bags that u have to purchase, though I do wish they also had some cheap, good ol fashioned free options as well. Hate to HAVE TO buy nice bag if just deciding to buy some things while out n about. Nice, clean, NYC size store w/ average NYC prices.
I only gave three stars because this Morton Williams is so small. I love the one on 12th Avenue. It has everything!!!!The deli person-I believe her name was Jennifer...forgive me if Im wrong-handled herself quite well...she had many of us requesting cold cuts and salads. She was quick, efficient and kind...They should have more people like her working with people!The prices here are okay, the produce is top notch and the cold cuts and salads are FRESH! The cold cuts I must add are quite pricey but they are Boarshead brand...Btw, the rotisserie chicken for $8.99 is tasty.
Most food is expired, do not buy produce here unless you want it to rot the next day..management is rude to customers and staff, also there has been a fly infestation in their onion supply for months and nothing has been done about it.management and ownership create toxic work environment for staff, and overschedule them with the threat of termination if they don’t comply..the only good thing about this store is the staff, though most are frequently turned over, the ones that are not, are nice and kind people.
The amount of money that I spent for only four items, you would think that the staff could be a little more friendly. The cashier that took care of me was fine when I was about to get on another cashiers line before this one ,that cashier rolled her eyes at me. The maintenance worker was very rude as well I spoke to the manager he said he would deal with it. The deli guy was nice to me as well.
DOES NOT CHARGE SALE PRICES FOR ITEMS ON SALE.RIP OFF ARTIST AT WORK ITEMS ON SALE AT MANHATTAN STORES (23 ST OR 57 ST ) BUT SAME ITEMS ARE REGULAR PRICE AT 9TH AVE /58 ST STORE. WHY IS THAT????? I HAVE RECEIPTS AND WILL GET IN TOUCH WITH NYC CONSUMER PROTECTION DEPARTMENT.PHOTOS FROM W57 ST STORE SAME ITEM IS NOT ON SALE AT 9TH AVE.
Generally good selection and the aisles are generally clean.However, one thing that is unacceptable is the misleading pricing - I shopped here regularly for 4 years and over time got into the habit of photographing the prices of the items I was purchasing with my phone so I could alert the cashier if the item came up with a different price at the register. Almost universally when a price was wrong it was wrong in the grocery stores favor - which would be fine if it were an isolated mistake here and there - but in this case, the frequency and consistency would suggest that it was intentional rather than accidental.Ordinarily I would have just shopped elsewhere but convenient options nearby are limited unless you want to wait in line at Whole Foods - that said, check your receipt before leaving against the prices in the aisles because the difference could add up over time if you are a regular shopper here.
Mixed experience here. Got whacked hard in the head by the manager moving towers of boxes around, not looking where he was going. Also you have to check each price because they get you to buy sale items but invariably ring it up full price. Cashiers are very nice, though, and fix it. But you have to be eagle eyed. It’s nice to have some of the European options they sell. But Whole Foods nearby has much better prices and hence longer lines.
We came here today to get Friday night’s dinner I love this place the pre cooked food It’s pretty good I had never had a problem until today first the sign to wear gloves is very small second the gloves was behind something so I did not see them so a manager or whatever he was asked us to put gloves on if we was going to take food which we did (okay) so you don’t see anything wrong right (wrong) Even the three cashiers ladies that was there they even agree with me it was other people there taking food and that man did not tell them to wear gloves I felt bad and embarrass so I left the food and walked out. If you’re going to make rules, The rules should apply to everybody it doesn’t matter what race or color you are.
Rip off. List many sale items which then ring up at regular price. Ask them to correct you get an argument. Have never once seen such an error in the customers favor either Also, didnt think it possible but they actually are higher priced than Whole Foods, at 10% of the quality! Best way to get a real grocer in the neighborhood, dont patronize this awful place till it closes for good.
An UNFRIENDLY environment of personalities.People in CUSTOMER SERVICE who STARE without engaging in customer conversation is UNTRUSTWORTHYthey can have all the TRAINING for EXPERTISESTARING is a psychological barrier conditioning. This is my opinionI WILL not be RETURNING
Open 24 hrs. Great neighborhood asset...and you will pay the price. Its ridiculously high prices inevitably will force you to look for another brand or smaller quantities...or even scratch it from list. Either way the savings are barely worth the sacrifice, as the white label brands are inferior to most others.
Ive shopped in this market for years, pleased that its in the beighborhood.. However, theres the rudest cashier ever. She makes an uncalled for remarks every time Im on her line. Wish I knew her name, will try to look for it for any future problems..Someone should speak to her or give her classes on how to relate to customers.
Best prices in the neighborhood, at least for the items that I regularly get. Also their steam tray always has a wide variety of precooked, ready to eat, well-seasoned foods that I take advantage of frequently. Put em in the fridge and zap later in the microwave. Not always easy to see prices. A sale sign isnt necessarily at the correct items and the price at cash register doesnt always match what you think. So I would take away half a star for that, if I could. But, if you watch and point out an error they are always fast to correct. Another tip: timing is everything on how fast you can navigate without crowds, and when the food first goes out on the steam tray buffet...
The deli manager (Ramona) is very unprofessional. She is constantly on her phone ignoring customers and if you try to get her attention she will give you a terrible attitude. Also, almost nothing in the deli area has a price tag on it and most of the bread in that section is rotten. I dont understand why Ramona is still employed with Morton Williams. My suggestion is if you have any trouble with that deli manager (Ramona), report it to the store manager (Junior) he will take immediate action. Everything else in the store is great.
Great store compared to the Hudson market nearby, however, I often find it is kissing a few staple items (asparagus for example) that my bread always goes bad before the posted date (it’s bad on 8/5 with an 8/11 stamp date) and that the fruit is always bad as well. Overall, I can go to whole foods for those items in Columbus circle but I wish I could get it all in one place.
There salad bar is pretty good, small but enough choices to make a nice salad to go with a soup or whatever entrees theyre serving, which can be a hit or miss depending on what they cooked for that day. $8.99 a lb. so choose wisely and beware of the amount of food you want to eat. A few scoops of this or that and if your not being cautious about the weight, uuuh $15 or more dollars later, if you get what I mean. There other venues to choose from with better food if your gonna spend that kind of money when youre in Manhattan. Pizza, diners, ect,.
The lines here tend to move very fast, I hope customers realize this. 👍Some areas arent physically comfortable For example the dry pasta section is tightly near a support column. The best thing at Morton Williams are the fast lines and efficient cashiers. Some zones can make you think ugghh because of their less-than-perfect physical position: those are: dry pasta, bread, cat food, orange juices, salt, tuna.Some zones are comfortable to be in: those are: produce, fresh fish, and Ill say the deli counter too
Terrible grocery/convenience store and this location of Morton Williams is the worst in my opinion.I have picked up fruits with fungus growing on them (blackberries, strawberries). I saw it at the cashier pointed it out then went back to pick another packet which also had the same problem at which point I gave up. The cashier kept the fruit I gave her to replace it once j am gone. Rest of the fruits look stale most of the time to me as well.I picked up several boxes of babkas. Turns out the plastic packages was completely broken on each of them and they had big holes in them. I cant believe someone still stocked these up eventhough these were clearly damaged in transportation.The prepared food is bad tasting, overly cooked, tough as a shoe with too much salt and very little taste.Lastly, I have seen pet dogs running around without leash. This is in fact against NYC health code. The cashier, managers are not bothered. I totally understand if these were service animals but these dogs were not even house trained.This is an overpriced store with terrible fruits and prepared food. Go to the whole foods or even the Morton Williams on 57th and 6th.
Small but packed grocery with a great cheese and meat selection. Their offerings are perfect for smaller household grocery trips as well as stopping in before hosting or attending a party. Bonus: They carry fat free ricotta (small containers) and fat free shredded cheese, a must on the Dukan Diet.
The buffet is unclean! Im experiencing the worst case of food poisoning from a fish served at the buffet. Either the fish wasnt stored at a proper temperature before being cooked or there was fecal matter on the serving utensils trays...etc Im at the doctors office regretting ever stepping foot in this place. Hire competent food handlers !
Its always horrible because I am disabled and receive government benefits I got my apartment through HRA it was the only one available. Its beautiful dont get me wrong but everything in this area cost an arm and a leg and I physically cant work. They need to make more stores for people like me in this area if they are gonna have subsidized housing here.
Morton Williams has a good selection of cheap items that every kitchen needs (baking soda, vinegar, Kraft Mac n Cheese, General Mills cereals). They have a lunch buffet, which I consider sub-par. However, I have heard good things about the rotisserie chicken and their subs. They also have a small selection of white/red wines, which are cheap and satisfy any recipe which calls for wine.
Pricy, but its Manhattan so what do you expect. Can be very crowded between 5 and 7 on weekdays but never as bad as the Whole Foods at Colombus Circle. They have a surprisingly weak selection of vegetarian / vegan meat substitutes. My C-town in Queens is better. If thats your thing you have to brave the lines at Whole Foods.
I’m very sad that I been buying from this supermarket since 11 yearsI went to the market as usual I encounter a racist with the manager name RamonaShe didn’t allow to cut a lettuceThey was talking in Spanish thinking that I didn’t understand them. Because I was Muslim and not SpanishShe didn’t allow the workers to do it for meAnd they do for anyone daily basicallyI will stop goingI didn’t like the experience
Food to identify if its a fight I also had an incident with the front end Mountain you ask my wife where did she get a drink she told her where she got it from and she actually you sure you didnt get it from over there I was not happy that you do not know me and David light wife words
Total reviews rating 3.9
199 Reviews for MORTON WILLIAMS SUPERMARKETS 2023:
Review №1
2022-05-28My Workers and I buy Sandwiches daily from the Morton Williams deli on 9th ave and 58 st. We take advantages of by 8 get one free, but we have trouble with the short Spanish lady daily in the deli, I believe her first letter to her name is( E) according to her name tag,( its illegal to put someone name in a review, so ill use the first letter to her name.)always has attitude,nasty and cussing, this past week her cussing at me forced me to walk out in middle of ordering 5 Sandwiches. So, is it worth it at the end of buying 8 Sandwiches and getting one free, NO !!! She refuses to clean deli slicer and has attitude when asked to please clean because we dont want different meat from previous cuts on my sandwich, is that too much to ask, I ask for store Manager seems like hes off on Wensday and no one to speak to. Hopefully this message will get to someone important that will fix this matter quietly.because me and my best buy workers will not buy another sandwich at this time.
Review №2
2022-06-11Employees are not happy at this store. Very expensive and not an alternative to gourmet shops. Management has decided to make customers be cashiers… and they have some teen watching over you, like a teacher. We have gone 3 times to buy a specific chocolate brand and every time, the scanner does not read the code, “because it’s not in the system”. But they don’t bother to fix it. One of these entitled teens watching us do the checkout, was laughing at us. You guys have no idea what customer service is. Sad.
Review №3
2022-03-01The hot food bar is always well filled with a variety of selections and they are always extra careful since the pandemic. They have a box of gloves by the food so you can prepare your container without your hands touching the food. I reccomend this supermarket highly. 🤩
Review №4
2021-12-24One of the Morton stores that could be much better. Location is fabulous and check-out staff usually nice, but the store always has sales that are dont seemed to be registered into the POS, so I have wasted a lot of time at check-out, asking clerks to go check the prices on the items that are usually marked as sale items. Lines are sometimes long, other times not so much. Overall okay store, except for inaccurate sales price labeling which has never been rectified throughout the years. Please do better!
Review №5
2022-06-07Good market, but kinda small. They have a big one a few blocks away that has a huge selection. On West End Ave.
Review №6
2022-01-17Morton Williams is generally better than Gristides. However, this particular location of Morton Williams is trying its hardest it seems to close that gap. I started shopping here 2 years ago and the selection and service was excellent. The pandemic has really impacted this location. It’s chronically understaffed and selection has deteriorated. All that being said, they remained open 24/7 during the pandemic and for that I would officially rate them 4.5 stars.
Review №7
2021-12-24While visiting NYC from Michigan our hotel was located down the street from this store. The store was clean, well stocked and the employees were friendly. I was able to purchase flowers at this store at the last second to surprise my husband w/ while in NYC! Also, great pizza place across the street.
Review №8
2021-10-27First time shopping there. The kid who was the cashier! Busy talking I had to wait on her! Thats not how it works.. then she was rude. I dont think she really wanted to work . Young kids are so lazy theses days. Went to my job. Open up my cottage cheese and it was green and moldy!😡. Today went in. Ask for a lid for the 🥣. He was not happy he had to move. His comment. Theres no soup so dont worry! Really a manager said that!. Then Im front of him coach roach was just walking around the counter. He didnt care. I told him. How do I get my oatmeal in a bowl with out a lid?? . I dont know was what he said. 😡. Nope never again
Review №9
2022-07-13One of the worst food storePrices are not rightVery often not even indicatedAnd most of the time overpriced
Review №10
2021-01-09Im a truck driver delivery a load, so I bougt some fruit, orange juice and eggs. It was very convenient, however the prices are high. Im not from NYC, so Im used to these high prices.