Wheelchair-accessible entrance
Yes
Comments (199)
We just spent 7 days here and had a great time! The facility is very well kept, friendly staff and amazing scenery. We enjoyed spending time at the pools, tiki bar and bringing our dog to the dog park to play. We have already booked next year and look forward to going back!
Voted best RV Park and Marina in NY and I agree! We had a wonderful 👏 week long stay. First class facilities and top notch staff made for a memorable vacation. Would definitely 👍 recommend to friends and family; already looking forward to visiting again in the future!
This is a wonderful clean resort very well maintained!! Everything is right there!! We highly recommend it!!
Friendly staff that helped you make an easy location change to extend our stay. Great dog park, playground for the children. Sidewalks and concrete sites make your camping cleaner. Lake shore line ACCESSIBLE easily with a short.walk.
Great place to camp. Right on the seaway, great food truck and the tiki bar has good drinks just a little expensive but thats to be expected. Just be aware if you stay a week or longer you will be charged for electric. Cost us $60 for the week.
I truly wish I could leave a good review. The place 8a very well maintained. On arrival we where asked to move sites to accommodate another group. No problem at all for us. We then rented a golf cart that ended up being taken away after our cart was stolen by another person that we reported... dont leave your keys in the kart. We then had our Boston terrier in the Tiki Bar area playing with the owners dogs. The owner left and we instantly got told we can no longer have a dog there because the owners dogs where gone?? This doesnt make any sense... they can be there when the owner is there but as soon as he leaves west leave. We will not ever come back. Very sad seeing we truly love the area. I hear there is a campsite down the road. We will be going there moving forward. From a owner of a business in the southern tier I can truly say picking and choosing when to inforce rules is in no way to run a business. I would take a few business classes to better operate.
Great RV resort and lives up to its resort name. Boat ramp and slips, paved sites as well as gravel sites in the trees, trash pick-up, wood delivery, tiki bar, 2 pools, giant ships to watch on the St Lawrence River. We love everything about it and everyone who helps make it a great place to be.
I rented a pontoon boat from Swan Bay today. The camp grounds and park in general are absolutely beautiful. The boat was a 22 foot Bennington it was clean, ran great and had a great time. The staff are all top notch and very helpful.
This was a great Halloween event! There were a lot of people and the park was all done up for the holiday! The Haunted hay ride and the complimentary hot chocolate and popcorn was great too! Thank you Swan Bay for this fun time!
Beautiful view but have to book way in advance to get waterfront . Easy hook ups, great concrete pad, paved patio and sidewalks. Huge dog park. Very friendly campers. Staff extremely friendly and helpful including manager who took the time to go over confusing charges. Special shout out to Nancy and her husband Rob who rescued me from a potential mechanical disaster - (I broke the handle off trying to open stuck fridge door). Down side - extra charge for electric. Luckily I had cooler weather but a few days were hot and I hate deciding whether to run up my bill or be comfortable. Also lack of cable is ok but my fancy antenna could only pick up 4 channels (all PBS). I feel lost without local news and weather. Six hour drive for me so not sure if I’ll go back unless I can get waterfront.
We stayed at Swan Bay resort from June 4 to 11. Absolutely beautiful resort. Clean and well kept. So nice staying right on the St. Lawrence river. Staff was very helpful and friendly. Would absolutely go back again in the future.
Clean and well-maintained. Courteous staff. Price chopper in walking distance. New sites are kind Of tight. My one complaint is lack of shade. Bring a pop up for shade. Lots of traffic around the boat launch makes difficult launching at times.
First impressions were excellent. The sites are pristine. Flat, cement paved pads, brick paver patios, perfectly groomed grass, trees and shrubs surrounding the sites. The picnic tables and stone enclosed firepits are in perfect shape, and the general appearance of the campground is beautiful. The water, electric and sewer hookups were easy. The wifi in the park is pretty good - as wifi goes these days in campgrounds. There were only 2 air channels accessible with our antenna. That was a bit disappointing - but our Roku that we accessed from the wifi kept us entertained. The camp map is excellent. The 2 pools are clean and clear, the waterfront is quite pretty, and the tiki bar is a nice added attraction. There is ample seating around the pool area. The entire campground is entirely flat, so walking, running, dog walking and biking are welcomed activities. The camp store is plentiful with all kinds of items that any camper might need or want, and, at the far end of the park, there happens to be a full supermarket right next door. It is an excellent, pretty location. In fact, the views of the sky during sunset and dusk are impecable. When we checked in, the front desk seemed kind and knowledgeable. And, during our stay, the interactions we had with the maintenance staff were excellent. THIS part of my review gets a 5 star rating.Swan Bay promised a free shuttle bus service, available several times a day, into Alex Bay or Clayton. This services allowed us the opportunity to not have to rent a car to see the sights. When we pulled in, we immediately inquired how things work. The young lady at the desk instructed us to call the day before we wanted the service, as they have to reserve it. We reserved the shuttle for 11 a.m. on Wednesday, the 13th. Fine.The next morning, we went up to the office to wait. We asked TWICE if we were in the right place and the answer, was yup. Fifteen minutes AFTER the time we were supposed to leave, there still was no shuttle. It was at that time they discovered that the girl who took my information for the 13th wrote down the 12th. They then scrambled, and found a fabulous maintenance guy to drive us in. We lost some time in the city, but it turned out fine. Immediately upon returning, we went into the office and reserved shuttle seats IN PERSON, on the 13th, for the 14th, at 9 a.m.We went up to the store the next day, at 8:55. They told him the girl wrote down 11 A.M. - not 9 A.M.! I mean...HOW MANY mistakes can ya make?? Again, maintenance had to rush down and take us into town. The guy explained that much of their regular staff was disrupted by the pandemic. Okay, understood - but can you just do your job? The driver was excellent - and all ended fine.We were supposed to be picked up at 3:15. At 2:55 we found ourselves on a boatride that was being detained. I made a pre-emptive phone call to the camp office, but was put on hold....and after SIX MINUTES of hold, I just hung up. No one ever got back on the phone. I think thats the 3rd strike by this office staff. The story ends fine - we got to the bus stop with 2 minutes to spare, and everything worked out. The driver had no idea we had even called - and that was fine. So, the office staff at this campground gets, unfortunately, a rating of 2. I am sorry, for such a high class campground, whose cost is commensurate with its amenities, the office staff should know what its doing. So, averaging the 5 rating for the grounds, and the 2 for the staff, I end up with a 3.5. In this rating, I rounded up. Im not saying that I wouldnt come back - because I surely would. But, I would know NOT to depend on the office staff for much of anything, as they really arent super responsible - and might need more training to make this campground the excellent place it most definitely could be.
Hands down 5 stars and my favorite so far! We have a brand new RV and we like to glamp. This place is gorgeous! Paved roads and level sites, big dog park, huge playground, beautiful views/sunsets, separate pools for kids and adults, tiki bar and it is immaculate! They take great care of this place. Perk... stores are right across the street in case you forget anything! Love love love! We will definitely be back for years to come!
Swan Bay is an absolutely beautiful place to stay. We stayed in the St. Elmo cottage which is right along the pool/bar area. The cottage is beautiful inside, very clean and has everything that you would need for your stay. They do a great job as far as COVID requirements to keep everyone safe - you have to wear your masks in common areas. The property is great - we spent alot of time out on the pier watching the boats go by. Check in/check out was super easy! We will definitely be back!
Stayed before when it first opened and had a great experience.Booked last year for Labor Day weekend of 2021, and had to cancel since my daughter in law/son are having baby, who is due that same weekend. Was informed that they have $150 fee for cancel/cancellation policy even when it is 5 months out, and they have plenty of time to rebook for a Holiday weekend. Enjoy my money, because it is the last time you will see any of it!!!
We just returned from a 9 day trip to Swan Bay Resort and are looking forward to returning in the future. Although we stayed in a beautiful waterfront site the campground is set up on levels so you can view the river and ships from any site. The sidewalks throughout the resort were great for the safety of their guests. The pools were warm and impressively clean. Most importantly the entire staff was helpful and friendly. They would go above and beyond to make sure everything was just right for their guests. We cant wait to return!!!!
Love it here...we had a water view site and went during off season so it was quiet and relaxing. Could watch ships coming to and from the Great Lakes and Atlantic Ocean from our waterview site (under a dozen water view sites) Extremely clean with a small tiki bar and incredible food truck. Supermarket within walking distance so you can wait till you get there to get groceries. Recommend the boat ride through Uncle Sam tours and Boldt Castle. Alexandria Bay itself was depressive though literally nothing to do and only one restaurant worth going to. Clayton was nicer, small town but on the St Lawrence.Downside no cable but wifi not bad. Amazing water pressure as well and concrete pads. We will return
Overall extremely happy with Swan Bay. Return twice yearly. And will continue. I do have one wish and that is more staff enforcement on loud out of control music. Realize it was going on before quiet hours but very disturbing to others. Literally dealing with on other side of park from offenders. Not every camper wants to hear it. Same group tramped through occupied sights as well. Just very bad campers who were around to run wild
This is our second time here. We love the sites because they are large and spacious and they also have concrete with paver stones for the patios. Food truck is a nice added bonus.The Pool was clean but cold we wish they had a large hot tub. Having the price chopper literally next door is so convenient we dont stress about getting a lot of food because its so close. We meet so many nice people while staying here. They have a lot of nice rvers here. We think that they need something more for the younger kids our 7 year old would love a game room and maybe outdoor movie nightwith a screen setup by the center Pavillion would be really cool with popcorn and candy.
Campground so well maintained! Nice amenities, we stayed in the paved sites. I am assuming they are going to eventually pave the rest of the campground. Neat to watch the big cargo ships traveling the river. Access with our kayaks was great. Will definitely stay here again if we decide to come back this way. Hopefully Covid will be eradicated and we can enjoy what the entire area has to offer.
Was there this past weekend with my wife and dog and we had a blast! We stayed in the beautiful St. Elmo trailer and it was perfect. It was clean, bright, spacious, and somewhere where I could of easily stayed longer and been comfortable. The pool and tiki bar were a nice touch as well! We hope to be back next year!
We just spent a week camped right on the river. Staff is excellent and friendly and the facility is very well maintained. A bonus was the shuttle to A Bay and Clayton. Already booked for next year.
Very overpriced. With that price my entire site should be level pavement, but I had to put down a buffer between the patio and pavers so I would not trip on it because of the uneven outdoor space. Soooooo busy and noisy. I left early. Granted, it was a holiday weekend; however, there is one way in and one way out and if you’re on the path of that with all the golf carts, kids and truck traffic; it is not a good time. Won’t be back.
Very Nice place, grounds, bathrooms and pools are well kept and clean! The staff were super nice and accommodating! We had a RV toilet issue and the campground sent out maintenance to try to help but they did lack a bit of experience. Don’t get me wrong they tried to be helpful but we’re out of their element and it was obvious. We ended up calling local RV maintenance repair JRV’s and Don was Super helpful and patient with us. He went over how we should fix and Helped solve problem! This campground is super nice and a prime spot from ship watching, boating and close to Alex bay entertainment! We will be back some day thanks!
Checked in on a Thursday and checked out on a Sunday. You couldnt ask for a nicer site. Flat level concrete pad. Paved roads. Awesome playground for the kids. The only thing I wished it had was a little more trees for some shade. Other than that we loved it.
Ive been camping to various RV resorts and this is by far the worst! It should not be called a resort. The rules are ridiculous, clear bags for trash, 2 adults needed for children in pool area (what if youre a single parent or one has to stay w your pet), kids cant go swimming. Pools are very small and shallow.. Forget about kids being kids, tents are not allowed and Nancy, the front office manager was very rude and condensending. This is not a family resort. Full sun, open fields, expensive laundry and $8 firewood. Do not come here EVER! WHAT A DISSAPPOINTMENT!
An amazing first experience! Already booked for next summer and cant wait to return. Well maintained and great amenities. Really wish the pool with a bar was adults only.
The staff and workers for very impolite and didnt seem to care much about how the guests felt and what their concerns were. We stayed Wednesday through saturday and we had called the front desk on thursday because we could not connect to the wifi and we were having trouble with it. We ended up getting attitude from the workers blaming it on plenty of things. This normally isnt a problem because we would be outside, but it had rained on friday and we wanted to watch a movie in the camper. Sadly, the wifi was still not working so we called again. This time we got given the number to their wifi provider… which we should not have to call because we are the guests, but then i got the phone hung up on me. The workers just seem very disrespectful and like they didnt want to be there. We also had hay all over our campground which mad everything such a mess, especially when it rained. The campground was nice and the bathrooms were clean but the staff was not very friendly.
Very clean and well done place. paved roads and big dog park, and playground for kids. tiki bar with adult pool and a separate kids pool. only negative things were the sites were so close not to much privacy and neighbors had a staring problem. and was windy most of the time. other than that qe loved it there and will be returning!
Helpful, friendly staff. Facilities onsite are the cleanest and best kept I have seen at any RV park. Great location to all the local attractions. This is the place to stay while in the 1000 Islands area of Northern New York.
First time staying here and will definitely return with family and friends. Flat Concrete pad on each site to park RV on and pavers under each picnic table. Paved roads and concrete sidewalks throughout most of the resort, with the exception being the expansion area. 2 in ground pools and a Tiki bar! Only negative is the traffic thru the resort to and from the on-site public access marina.
Premium price for a premium experience. Enjoyed our stay and we are looking forward to going back for a longer stay. Nice dog park, and pet friendly. Class act.
Swan Bay is one of the places that truly set the gold standard of an “RV Resort” From the moment you pull in, to pull out, the level of care, and attention to every detail is apparent. The park, is truly spotless. There is truly, no bad site in the park. They have not one, but two pools, which were the cleanest pools of any RV park/hotel that I have ever swam in. The store has everything from crafty knick knacks to RV essentials. The scenery here, is second to none, it hard to imagine that an RV Resort of this caliber exists in NYS.The reason for a four star? On our last day of our stay, our family went to the pool in the evening for one last swim, and to enjoy the tiki bar for the first time. Unfortunately, it only takes one person to ruin an experience, and the bartender that evening did it. After waiting nearly 35 minutes for a drink, while the bartender served one side of the bar exclusively (to a very intoxicated and rude group, who should not have been served) and ignored the other half. Upon my father asking (after 35 minutes) for a drink, the response was “Can’t you see I’m busy”. Not an attitude, or behavior I would expect from a bartender, at a resort of this caliber. Despite this, I would still stay again in a heartbeat, it is truly an asset to the 1000 Island region. My only recommendation, is there be at least a 2nd person at the bar – or monitoring the pool area for bad behavior.
Beautiful park. They need to improve the parking set up for trailers. You will need to unhook your truck from your boat trailer and park it in a separate area. Although extremely inconvenient, the parking lots were safe. Great boat launch, great place to rent a slip! You can see the ships passing in the main school channel from the marina.
Large upscale RV park on the St. Lawrence River with commensurate prices. Sites are on concrete pads with full hook ups. There is a bar by the 2 pools and cabins of various sizes.
Camped in a 35” motorhome. We are self-contained so cannot comment on restrooms/shower facilities.Pros –-Great location for exploring 1000 Island area.-Very clean campground.-Sites are level and well maintained.Cons –-Lots of rules which we consider to be positive but… you have to purchase special bags from them to put trash in. They inspect the bags to make sure you recycled properly. We found this a bit disturbing.-Expect “resort” pricing.
Swan Bay is the best Marina in all of North West, New York. First I would like to thank the Swan Bay Staff for their Herculean Efforts to make sure thre outside and inside areas are kept really neat, clean, and enjoyable. Remember You cant Drink all day if you Start in the Morning this is the motto for the famous Why Knot tiki Bar. You might see me with the beautiful Swan Bay Gear you can purchase in the store and at the Tiki Bar enjoying your bucket of Trash Can for $20. Unlike Marinas in the area they have NOT one but two swimming pools located outside the Bar. This place is the most exquisite in all of the Thousand Islands!
This was our 1st trip to Swan Bay, we had a great time, everything was fantastic!! The staff was very courteous and helpful. We will definitely be back next year
Swan Bay is beautiful. One problem we had was people next to us were very very loud until 1:30am in the morning singing, clapping, laughing. Very annoying. Also, our surge protector didnt work on our site but worked on the other sites.Had to call an electrician. Other places we have been to very quiet at night. Very disappointed. I did let the office know the next day. If there was a nighttime groundskeeper he didnt do anything. I didnt want any problems that night and I thought there was no one to call. Its to bad some people cant follow the rules!
This RV Resort was fabulous! We stayed on a waterfront site, site 1, which was superb. There were previous reviews about the high rates, but I found that it was worth every penny. The Tiki Bar at the pool is great. Tara the bartender really was super helpful, friendly and just a pleasure. It is a very relaxing campground. Clean, beautiful amenities, and dog friendly as well. Our 7 month old puppy learned to swim! Everything in this park was maintained beautiful. Thousand Islands has a lot to offer or as little as you would like. We will be going back and can’t wait for it! HIGHLY recommend!
We had an awesome visit. We took our RV and camped .all the sites were extremely clean and very accommodating. All of the staff was very friendly and helpful. We took there bus to go to take a boat tour they dropped us off and picked us up again. We hated to leave..We will definitely be back again..
This was such a great place with such nice workers. Everyone was friendly and the sites were cement pads with perfectly trimmed grass and full hookup! The camp owners dog was the CUTEST thing, too!! I do have a picture, but he was always moving, so its pretty impossible to get a good one. I love this dog. Also, they had a BIG camp store with so many shirts, swimsuits, purses, kitchenware, toys, etc. And, there was a grocery store right next to the campground in case you need food. I loved this place!
Beautiful place , friendly people . Tiki bar and pool are clean with plenty of seating the sites are spacious and well maintained. Watching the big ships go by was fun and price chopper is just a short walk away. We will visit again.
Great place!! Nice people!! It has a nice area of boat docks, tiki bar with live music, pool, and campfire social area. They serve a great fish fry on Friday along with a great grocery store and liquor store in walking distance. They also rent bikes,kayaks and motor boats. The resort is full hookups, concrete pads and patio along with new picnic tables and fire pit. We will be returning every summer! Take in mind its new and they still have some work to do. Update 3 yrs later.... Its amazing how they keep on improving! Would love some shade at the playground😉
This camp ground is awesome! The staff are really nice and the fishing is great! The facilities were as clean as public facilitys can get and the sunsets on the river are stunning. There are also huge bowfin and possibly a sturgeon that hang out in the marina!
Swan bay was awesome. We stayed for a wedding. Perfect chalet for 2 couples. Could have slept 6! We had a huge kitchen and living area. All the groomsmen got ready at our apartment. The pool and tiki bar really made the weekend the best! Drinks were great. There was a live band - which could have been better, but still give it an A for effort. If we took the 7 hours drive out there again, I wouldn’t hesitate to stay there. Price chopper and liquor store were within walking distance. So was Wolfe’s kitchen - where we had breakfast everyday of our stay.
This is by far the nicest, cleanest and spacious campground. Each site has a concrete pad with full hook-ups. Would totally recommend this campsite. They accept Passport America which saves 1/2 off.
Location was good! But resorts are not clean bugs spider infested everywhere , it seems after leaving every guest they barely clean up the place. One of the big green house we got had insufficient ac unit for the room, bathroom shower water would run to the bed room , not enough toilet paper, or towel for 12 persons house. We enjoyed the place tho it just their service and cleanliness wasnt up to the price they were charging.
Really nice place! Grounds & sites, which are large, are immaculate. Sites are paved cement with brick patio. Nice, solid picnic table. Stones set up for fire pit, much nicer than those rusted metal rings. Also, great that they have a Price Chopper accessible without having to leave the grounds. Even carries alcohol. Prices are reasonable on all products we purchased.Only complaint:. They claim to have WiFi throughout the park. But its spotty, at best. They also dont have cable, but they dont advertise it. These 2 are the reasons they dont get 5 stars.If you dont mind not having those 2, its worth checking out.
Our favorite campground...the staff pays attention to details, especially Floyd at the dock and Tim, who oversees it all. The waterfront sites are phenomenal, love the Tiki Bar Why Knot, the bartender Tara is great! Pam at the ship store is awesome. We had so much fun this weekend we are going back this weekend.
The resort is located right on the banks of the St. Lawerence river and it is beautiful. The sites are a concrete pad with a paver patio area and grass. The sites are long enough to easily park a tow vehicle and they have plenty of additional parking for guests around the park. They offer two pools, a tiki bar, large play area, dog park and a huge grass area for events or other activities. The marina has multiple docks, rentals for the various water activities and the boat launch. Access from I-81 is an easy mile away and the wifi worked for us during our stay. See our reviews and posts at thegilliamsisland.
I could not wait to get out of Swan Bay RV Resort. A lot of people had a lot of dogs.On the weekends especially people were really loud. I don’t think anyone read the rules that were sent by e-mail when you started staying there. I lost a lot of sleep at that place.There is a lot more that I could say but I won’t. It would take to long.It has been the most expensive RV place where we have stayed.I hope I never have to go back there.
Looking for a nice little camping resort. This place e has quite a bit going on. Nice cottages. A poolside bar. Open firepit for groups. Your own private camping area. The park is clean and well maintained. The staff are very friendly and knowledgeable and really courteous. There is shopping close by and access to many routes. I recommend to all travelers.
Great place! Beautiful and really well kept. Tons to do. Gr8 fishing! Thats a bowfin i added in the photos! Tons of huge bass. Nice sites. Very dog friendly.. Great pools. And nice tiki bar. No complaints!!!!
Stayed at the chalet. It was spacious. The gas insert fire place works well and is a nice touch. The couch in the main living area was worn and we had to cover it with blankets we brought with us because no one wanted to sit on it. Gross. The wooden kitchen set was sticky even after we wiped it down. There were spiders throughout the dwelling and a serious problem with flies. You will be charged the full $250 security deposit if you leave anything in the bathroom including little bottles of shampoo or if the cot mattress is not on the base. The management charged us $250 because of this, poppy seeds on the stove top, and one bathroom trash we missed in terms of emptying it out. They we not sympathetic that I was rushed in for emergency surgery during our stay. We left $20 tip for housekeeping. In fairness, it probably took a total of 10-15 minutes to throw out the shampoos and trash, wipe up the poppy seeds, and put the mattress back on the base (dont they clean it, or spray it down at least after check out?). Totally overpriced and unpleasant. We will never go back.
The Swan Bay resort is right on the water and has very nice views. The area is well maintained and the houses we rented water cozy. My only complaints were that the houses were not even with the road so everything has to be casted in to the house by going down a hill or wooden stairs, and that the upstairs had sharply inclined ceilings that we regularly hit our heads on in the bedroom and bathroom
Beautiful sites, ridiculous price. $118 a night to be on the water. Was told we could have our boat with us on our site then upon arrival had to park it in a dirt lot with no security. They double booked us and another couple on the same site and when we called the office we were put on hold for 10 mins. We hung up and called back to be told by a 20 year old girl that she “could only move as fast as she could move” and then put back on hold for another 10. When I went to speak to the gal in person I was stopped and asked not to because she was having a “rough day”. Fast forward two days, we were fishing on the river and I got a voicemail from the office saying that we were already told that we could not have our trailer on our site (our trailer was 30 miles away with us) and that we had another car parked in the lot next to us (we only have one car and it was with us as well). I called to let them know they were mistaken and was told to please just follow the rules??? We live in our camper full time, stay in campgrounds all over the country and have never been treated like this before. If it costs over $100 a day to be treated like this ill gladly take my money elsewhere. Riverside Acres up the road is $30 a night with a lovely couple who runs the camp, we will be packing up and moving there.
Very nice RV park. Clean sites. Relatively new. Dont expect much from the inadequate wifi system unless you use it at 3 AM when no one else is. Very pleasant experience, otherwise.
This RV Resort was top Notch. The amenities are well kept and sites were very well maintained. The Staff was super friendly
Had a great time. Comfortable atmosphere and well kept camp. All the sites looked easy to enter and were level concrete pads with full hook up. We had 5-6 families and we all have already signed up to come back.
This is a very nice and well run RV Resort. The pads are clean and very level. The sites are larger them most and most have a view of the river. The park is located very conveniently to the highway and many attractions in the area. Highly recommended.
Camped here for a special occasion, higher priced than most. Sites were concrete and level. Site 204 fire pit was under water after rain. Price Chopper next door was a plus. No quiet time, Tiki bar music was pounding after midnight on opposite end of campground. Biggest downfall was having to pay $10 per day on top of camping rate for electricity. Not advertised or mentioned when making reservations. Have not ever heard of this any where else in all of our years of travel. This is a big turnoff for returning to this campground. They dont need our business and probably wont be getting it again.
Great place to stay even if you don’t have an RV. We rented one of the cottages and it was great! Lots of space and located right next to great facilities (ie pool, bar and fire pit). Also there’s a 24hr grocery store on the edge of the property within walking distance so it’s super convenient. A great getaway!!
Great spot... after visiting and immediately leaving the KOA 1000 Island campground due to the worst staff ever, we found the Swan Bay Resort located right by our destination. The people took care of us, drove us thru the park to help us select the right spots for both motorhomes in our party. Very friendly. Nice pool with a new one going in as we visited. New and not wooded, but well kept and worth the stop. Kids loved the white fluffy dog then owner had in the gift shop. Dog friendly here as well with fenced-in dog park near entrance.
Our second time here. It definitely wont be our last. I could go on and on about this place but I wont all I will say is totally awesome. If you get the opportunity to go here you should go you wont be disappointed.
The Good: Nicely maintained grounds, modern pool area, spacious lots, pretty water views, paved roads and sidewalks around entire campground (very practical), quick drive to Alexandria Bay, good fishing spots for kids.The Bad: Too pricey, bad wifi, staff not very friendly.
This was an incredible experience! I highly highly recommend Swan Bay. We went to Disney this summer and stayed at Fort wilderness and I would have to go on record to say Swan Bay was actually nicer than Disneys Fort wilderness. The people are friendly its extremely clean it you cannot beat the views there gorgeous right on the water. We went in for a boat tour in the boat tour brought us to the boat and they were supposed to bring us back to the RV park but by the time they got us back to doc it was closed so we called Swan bay to ask them for the name of the taxi and one of the people from Swan baby actually came and picked us up its just a great experience highly recommend it.
I have called the office multiple times already to change my reservation, change my site, and ask tons of questions. I have spoken to Kaylee this whole time and this woman is the SWEETEST, KINDEST and most PATIENCE women ever! She has helped me with all my questions and I can not wait to stay with them next month!!! This woman deserves a raise!!!
Stayed for 7 nights, Aug 27th-Sept 3 in my trailer on site #71, not much to complain about at all, everything is fresh clean and new. Cement pads are nice as are the paved roads and cement sidewalks however I wish they would have either extended the cement pads to the street or pave the driveways, the gravel is a pain and kind of breaks up the nice aesthetics they are going for. The gravel gets on the streets, the cement pads, and the grass. Hookups are neat and tidy, good water pressure. Two bathhouses so far that are new and clean, only 2 showers in each one, 2 men, 2 women so total of 8 for the resort (so far) not a problem now but once tent sites are available they could be busy at peak times. Check in was fast and friendly, staff was friendly all week as were all the campers and seasonals. I was near some trees at my site along the river, most sites are in the wide open which is not my cup of tea, if you want trees your only options are sites 44, 46, 48, 70-76, 83. My electric was metered because the length of my stay which I was fine with, ran my A/C most nights, one entire day when I wasn’t there with the dog and it was only $23 USD for the week, wish I could pay that at home. The wifi wasn’t great when I arrived but it seems they were working on it while I was there, in fact a new router/antenna went up across the road and it worked great the rest of the week. Having the Price Chopper and Liquor Store right next door is awesome, there is even a paved lighted walking path to get there! As a Canadian it’s a little more expensive for us to stay there, I’d like to see them have a permanent 20-30% Canadian discount until our dollar gets better, I think it would entice more of us to come down, I didn’t see many Canadian plates for being so close to the border. I took my kayak but only got in the water one day as it was pretty windy all week, the river is also very “swelly” and a lot of boats going very fast that don’t care much about you being in a kayak so not sure I’d bring it next time or not. Overall enjoyed my stay very much and will return in the future.
We stayed in August 2016, had an awesome time. Wonderful staff and what an wonderful RV Park. The attention to detail is outstanding. The spots are just beautiful, concrete pad for RV and very nice patio. The Bathroom and Laundry are spotless. Very well taking care of. The amenities are all there, Boat Rental, Heated Pool, Tiki Bar.... When we were there, entertainment on Friday and Saturday, had a blast at the Tiki Bar. The marina has really nice large slips. One place to check out if your going to visit Clayton, NY or Alexandria Bay - right in the middle. Visit by boat, since this park is right on the St. Lawrence. Tiki Bar is open to the public....
Great people. Great service. Rented pontoon boat for week. Will be back next year. Boat went from Swan Bay to Grindstone no problems. Made for great fishing platform! Mornings fishing to evening cruise ... So nice.
We rented a cottage. We were steps to the dock and pool. It was August 2016 and it was a nice crowd. They cater to large RVs. No tent camping. Nice boat launch. Pontoons available by the day. Wood and sodas available 24 hours. Beautiful pool with Tiki bar and some music on weekend. Convenient to Clayton, Alex Bay, Kingston, Brockville and points north and south on River Trail.
Looking forward to Swan Bay. Nice peeps, amazing campsites, good clean Bath houses. Easy to Pricechopper and easy to get to boat launch. Amazing site of barges/ships. My happy place.
Right on the St. Lawrence River, this lovely campground had nice big lots, cement pads with full hook ups, water views, pool with a poolside bar, bike, kayak, and canoe rentals. Dont have an RV, rent a cabin. Great location to Alexandria Bay and Clayton.
I always enjoy the days we spend at Swan Bay. The park has great rv sites and the park is very clean. I only wish that they had on site garbage pick up. It would be nice also if the had cable for those rainy days. Our dish seldom works up there.
Friendly front desk personnel and park service. Very nice sidewalks throughout the park. Beautiful nature sightings: osprey, herons, swans, etc. on the river, along with ships seen and heard in the channel.
First time rental customer. Staff was very friendly and moved quickly to ensure we had as much time on the water as possible. 24 pontoon was in great condition and had no issues. Was not asked to leave this review, it just went that well I felt the need. Will be returning in the near future.
This place is so much fun! Everything is well run and organized. The resort is beautiful and the staff is amazing and some of the friendliest people youll meet!
We had 4 adults and a baby on the golf cart, the staff made one person get off so there was only 4 people on the golf cart.
Nice family oriented campground. Very clean wish there were more trees. The campground is behind Tops Supermarket so shopping is easy.
Although I just visited there I found the facility immaculate and well layer out. Camp sites were really beautiful. My daughter and husband were there with the three kids and we had a blast. Nice environment.
Great paved sites, good utlities, clean and neat throughout. Wifi was not the best, but considering the park was almost full its not an issue. Needs cable due to extremely limited air reception. Did not feel it was pricey due to location and condition
This will be the 3rd time we have come here. It may be our last...Pricing for the sites in the highest we have paid anywhere in the USA. Then they charge me $42 for electric I used for the week. Really? two AC units for one week? No Cable...I have to take my trash up to the dumpsters which for some is a long walk. Then they wanted me to park my trailer in the mud as all the other dry spaces were filled with boat trailers who really do not care if they get wet. My trailer is not made to park in Mud....$40,000 worth of Harleys in my Trailer and want me to load and unload in the mud...so lets just say I was upset after they told me to park near the dumpsters and then once i was unloaded to me to move them...$10 for a mixed drink at the pool seems a bit over priced and the few wood items you get for $8 could be dry. Walked up the food store and got decent wood to burn. Oh...the fire pit is about 10 stones in a circle ...really? You want to be a first class RV resort please look at the others to improve yours...yes you have a great view...so do many others...
Beautiful, new and pleasant staff! Tiki bar, food truck , boat launch, level concrete pads. Great place to watch ships go by and Swans all over! Im going back!
Over priced cottages, Ive seen better craftsmanship in Home Depot sheds. Toilet seat broken, bathroom door wouldnt shut completely, cabinets full of dust. Called about air conditioning units that wouldnt blow out a lit match or do anything to 86 deg temp.inside unit. Was told by management it is what it. You could find better quality deck chairs, grill and utensils at a flea market. Porch lights didnt work. All these things could be fixed with the one day fee they charge but they choose not to, therefore my review IS WHAT IT IS . Piss poor!
Very clean ,large sites and wine tour offered by campgrounds is great 30.00 a person 4 winerys to taste at and a glass from each winery and included .Only thing I wish the pool at the tiki bar was for adults only.
Clean, great views of the water, easy to find and easy to set up. Grocery store right next store- in case you forget something or want a midnight snack! Everything needed for a relaxing weekend away.
Only been to the tiki bar there and that was very nice, right next to the facilitys pool, their campsites are set up with concrete pads for your rvs and campers with power and septic, not sure about cable or internet. Looks like a class act.
If youre in the thousand Islands area by boat or by car the tiki bar is a must stop. And Johnny Ds food trailer is the best
Well I have to say this RV Park was very nice with friendly staff !!!!! Sites had concrete slabs to park on with full hookups. Next to the resort is a Price Chopper which delivers ur groceries directly to your site by way of golf cart. Park seems to be equipped with multiple surveillance cameras throughout the park for your safety. They have a tiki bar next to the Inground pool where u can order a drink of your choice. Dock space for ur boat and pontoon boat rentals. Two things you must do in the area is The Castle tour and the antique boat museum where you can take a ride on an old Wooden Race boat for 45minutes for only $25.00 per person. The RV Park isnt Cheap by any means. Our site was $100.00 per night and the sites on the water I believe were $200.00 plus per night. I can understand how the price could deter people from coming but however The amenities are definitely worth it !!!!!!
Loved our stay cant wait to go back next year staff was very helpful anything we needed they were there within minutes
Great spot. Very clean, well laid out, spacious sites, friendly and helpful staff.
Swan Bay Resort was an awesome campground. Very clean and spacious sites. Very friendly people. Loved camping right on Alexander Bay.
Swan Bay is a beautiful, dog friendly campground...all the sites are easy in and out for all size rv’s....very clean RV park....staff is very friendly and knowledgeable...lots to see and do in the area...we will definitely stay there again if ever in the area...love this place!!
Very clean and friendly. Holiday weekend so a little crowded. Would like to be spread out a little more when camping even glamping. During these covid times But everyone is keeping their space while still a kind wave and hello.
A really nice resort with everything you need to have fun. We were a bit sad because the lake front sites are only for Motorhome but thats there right. Just sad for us :(
Decent laid back community for senior citizens .. 2 swimming pool a dock to fish off a place to watch boats launch
Not enough bath houses if it was during the summer to take care of all the people and the childrens play area is too far away from the trailers
One of the best rv parks we have stayed at on our cross country trip. Staff is friendly and helpful and grounds are immaculate. I would highly recommend this site especially if you are traveling in a big rig.
We really enjoyed being there we were really relaxed the atmosphere was really inviting and relaxing. Our waitress was very nice and the food was was delicious. We will definitely be back there when we go back to abay next year. We were very pleased.😛😛😛😛
I would never trust this place. They charged us damage for a boat that we rented and did not make. I had been warned not to trust this outfit but rented a boat anyway. I hope no one else gets blindsided by this outfit. What a way to ruin an enjoyable vacation.
Multiple dogs were in the pool area running around with leashes, I brought my dog in on a leash and I was told I had to leave and no dogs were aloud.
One of my favorite RV resorts ever. In the beautiful Thousand Islands, and high-end facility. The owners have done an incredible job building this place. Only wish it was a little less expensive.
Very nice place clean and roomier then most campgrounds.
Clean, nice camp ground. Very well kept. 2 clean nice pools.
When trees grow in this will be unequaled in the area...has a lot to offer, and spending a lot to make the place nice again...it shows...want to stay again, but booked up.
Fascinating place and well worth the visit. Young kids probably wont enjoy it because I saw lots of families with antsy kids.
Great place to RV. Family oriented! Good boat launch as well!
Have been there 3 years is a row. Staff is friendly and welcoming. Recommended for families with children all ages or just adults looking to get away.
Didnt even know this place was there!! The Owners that made Swan Bay Possible...thought of everything!! They even had a Food Truck on the weekend, catered I believe by Johnny Ds. Beautiful place!!
Great RV park. Terrific location for all. Great staff. Fantastic views of the ships on the St Lawrence Seaway. A+
Tiny cottages have far more emenities than the 8 person cottages. Tons of upgrades to the grounds. Maybe they want to invest in improvements to the boat launch and their linens. Asked for new set of sheets and was told they didn’t think they had any.
Really nice park with nice amenities, but it was a bit pricey and theres really no shade to be found. Nice views of the water, though, and the swimming pool was nice and warm.
This is an exceptionally nice campground that deserves the right to call itself a resort. The amenities are boundless with first rate services and maintenance.
Had a perfect site on the river. Absolutely beautiful. Swans in the morning with my coffee.
Really nice campground with concrete pads and clean facilities.
Upscale campground with concrete pads and marina. The pool and Tiki bar are a great place to hang out. They are in the process of building a kids pool away from the tiki bar.
Excellent RV Park. Wish I had time to stay longer. Staff very friendly and the park is keep very nice. Would recommend this place and would return again if in the area.
Beautiful place to camp. Has river access and a pool with a tiki bar. Definitely recommend.
Camped here for a week and it was awesome. Everything was clean, the pool was warm and clear, cant wait to go back.
Clean Campground with many activities available off-site yet enjoy the Tiki Bar Marina and views plenty of shopping for food and beverages nearby made reservations again for next year had that good of a Time
Beautiful RV park with nice pools, playground, and marina. We had such a great stay!
Nice place to stay. Clean and even pads. Lots to do and close to shopping.
Very nice and well kept resort. All the sites are nice and have large concrete pads.
I’ve taken my wife here for her birthday and it was fantastic. I will be back
Very nice park may be the nicest we have ever stayed in. Small pool but being right on the at Lawerence cant be beat!
Beautiful new bath houses and bathrooms. Very quiet nice place to hang out. The gas stocks for customers only wonderful. Very nice area
A beautiful RV resort with Queen concrete area. Some grassy area. The best view however it was a rainy time when we were there..
Love the dog park. Need to get down to the tiki bar.
Clean! Large sites. Close to Alexandria Bay. Construction ongoing as campground is still expanding. This will be a class park when finished and trees mature
Super amazing RV spot to camp out at. Really clean and theres a nice bar right near the water.
Incredible resort! Great staff! Well maintained Rv lots and boat docks. You wont be sorry!
Nicely kept place. but lacking trees for wind breaks. Be careful of your awnings
Clean, well designed, terraced sites,one of the best camp grounds l have seen in 40 years.
What a great resort. Beautiful views of the river. Im really enjoying the place.
Seems very clean and new. Lovely views over the marina at dusk. Comfortable site with all mod cons.
Nice clean campground, no cable and wifi slow but area and views are amazing.
One of the best camp ground we’ve had the pleasure of staying. We will definitely be back.
Our favorite place! Strongly recommended.First weekend getaway this year with many more to come.Thank you Anthony!
We rented a boat and had a great time on the river.
Excellent place with friendly staff. Nice dog park. Walking distance to grocery store.
Friendly staff. All cement pads for RVs. Good Wi-Fi.
Great Resort new and sited are all level with concrete. Brick patio for picnic table...
Clean resort, no cable!!! Guest drive way too fast on the site, will probably visit again.
Not a bad place. Our family enjoyed it, seems more for a party crowed but we were never bothered.
Nice clean camp grounds, clues bathroom, looking for a good weekend or week to camp this place is a great choice!
Its got everything you want in lodging Cottages, Rooms with a Pool, Camp ground rental of Mobile homes, Restaurant, boating, fishing, pool, swimming in the St The Lawrence River and attractions in Alexandria Bay!
Sponsored the Pond Hockey event and was a great set-up,had a good time watching games.
Great campground. Loved the pools and awesome fishing
Nicest RV park we have been to. Tiki bar is great. Thanks Tara
We paid a little extra to be right on the St Lawrence seaway. Our windshield was a picture window view of the giant ships that pass through the seaway
THIS RESORT IS EXCELLENT....WE HAD AN RV SITE AND EVERYTHING FROM THE BATHROOMS TO THE VIEW OF THE RIVER AND GENERAL LAY OUT WAS ENOUGH TO MAKE US COME BACK....MAYBE WITHOUT THE K9 KIDS HIS TIME
Feels like youre in a parking lot. The pool was packed.
A little louder than I like but other than that it was nice
Great day of pond hockey!!! I forgot how cold it can be on the is, though. Lucky to have the warming hut!
A very nice RV resort but expensive. A well maintained park with a friendly staff.
Really nice RV park. They also have cottages and Park Models to stay in.
A great place to stay. So relaxing and fun! Great staff!
Very nice TV park and villas by the water
Neat, clean, busy and even quiet. Many amenities. Reasonably priced.
Great place to stay! Its really pretty too!
Nice, clean, paved park with convenient grocery store next door.
Great place to camp. Sites are immaculate.
Such a clean, well maintained campground.
Looking to rent a pontoon boat? This is the place. Beautiful boats, great people to work with!
It was a great place .very clean .it will be even better when completed.
Friendly, clean, they just keep improving every single year!!!
Live band playing at the pool and super friendly bartenders
Havent been there in years but would love to heard alit of good things about the place
Place is full so Im not the only one that likes it here. Nice place to relax 😊
Good time great place to visit
Pricey but well worth the money...an exceptional location on an exceptional waterway
Go here very often, always a great time!
Area - nothing to do. Boring RV park. The only reason we went is cuz of their boat rental.
Very neat with nice sites. Plenty to do there.
Had a great time with the wedding party that was held there.
Great RV park and transient boat docks
Very clean, great service.
Nice campground with a lot of amenities!
Very clean, almost new, very friendly, Great Location!
One of the best RV grounds around.
Staff was very friendly resort was amazing
Great place very well maintained friendly staff.
Great camping and super view of the great river
Beautiful place and love the bar by the pool...
Nice sites, clean, but no cable!
Great facilities, great views, nice people
Excellent rv park with lots to do
Total reviews rating 4.5
199 Reviews for Swan Bay Resort & Marina 2023:
Review №1
2022-05-02If thinking of renting a boat and you dont know the local waters, dont bother. And, you better brush up on your boating terms. They ask you questions and and use nautical terms. Other than that, the park is very nicely kept and is enjoyable to stay at.
Review №2
2022-06-19Last year we Picked Swan Bay ,looking at the reviews I notice the owner took the time ,to respond every review. When booking two sites last year one for me and one for my daughter the staff took the time with me so we could book sites next to each other. This year we are going back in July and again the staff was great helping us book. This Campground I give a triple A rating. Looking forward going back in July.
Review №3
2022-06-06Very nice RV resort! Concrete pads to park on, fire pits & picnic tables on each site. Tiki bar down by the bay & an awesome pool area! Well-kept grounds. Highly recommend staying here.
Review №4
2022-05-28I would highly recommend this resort. It was my birthday while staying in the rv park I mentioned it to the girl who helped to book our tour to Bolt Castle when I got on the free shuttle they had it decorated for my birthday. it really made my day it was such a thoughtful gesture. lily the bus driver was so sweet . The park is so clean and well kept the tiki bar is a blast really is a great place
Review №5
2022-06-22This place is the bomb digit!!! love it! last year was our first visit and on day 2 we booked for the upcoming year (this year) and we had a blast again!!! a must visit!!! rentals, motorhomes, travel trailers ... all are welcome! they hav a shuttle to the town as well if you dont have a tow vehicle!
Review №6
2022-06-17Great RV park - friendly staff - lovely views of the river and the frieghters as they pass by. easy to see why Swan Bay is so highly rated - It was our second time staying in the 1000 islands - great hidden treasure.
Review №7
2022-05-21Very nice, well kept. This is our 2nd time here. Was pretty noisy a few days, but other than that, very enjoyable, well be back!
Review №8
2021-10-01Beautiful resort with spacious sites. Very quiet here. Love the waterfront sites with paved patios. Bathhouses are immaculate. Showers could be upgraded but they are kept clean. Nice large fenced area for dogs. Only wish list item is cable tv. Otherwise we are here to enjoy the view and the outdoors so it’s no big deal. Can’t wait to visit again next year.
Review №9
2021-09-15We love this place. Location is mostly the reason we stay there. We are ship watchers and its the view to do it. The only down side, some campers are rowdy, drunk, loud after going to the bar and when they leave the bar, they terrorize the campground. There is no employees on grounds after hours to stop them and no number to call. After a bad experience, we now know to avoid weekends and pick mid week quiet times. Staff is great, and very nice. Bathrooms clean, pools also very clean.
Review №10
2022-05-10Another great time at Swan Bay! One of our favorite places to camp. I cant wait to return.