Sylhet Motors in Jamaica
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Jamaica, Queens County, New York, US
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Site: http://www.sylhetmotors.com/
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:11AM–5PM
It was my first time buying a car. Larry and Juan were super helpful and provided excellent customer service. I usually don’t trust car dealers because they’re known to scam you and screw you over with hidden fees, but they really were honest and wanted to make sure I’d buy the best car for myself. Im very happy with the outcome and with my new car. Thank you Juan and Larry!
They were so helpful. This was my first car purchase and I felt confident and comfortable thanks to everyone who was there. Definitely the spot to go when you are looking for a new used car. My husband and I are definitely coming back for our his and hers. Thank you Sylhet Motors
Do not hesitate to come here!! My husband and I brought our son to Sylhet Motors to get his first car, and the entire process was exceptional. Larry and Juan were an incredible help from the moment we walked on the lot. They were so kind, and gave great advices to our son as a new car owner. I truly am grateful we decided to go to Sylhet Motors for this important moment for our son. I would recommend them to anyone interested in getting a car from dealers who truly care about what they do and the people they do business with. Thank you again!
If you need a car, this is DEFINITELY the place you want to come to. Larry and Mike have been 100% supportive and helpful in every way. They truly made an effort to make sure everything went as smooth as possible. For any car you need, Mike and Larry will take care of you. don’t hesitate, ask for Larry!!
They are the best always. Ive been purchasing car from long time, they have variety also very transparent about everything, good price finance manager Lary is best, sales executive Mike is very familiar he show me excellent car he is really a honest man come in this place and ask for Mike
Initially we called to inquire about a used vehicle advertised online. I was suspicious when Jack told us that the vehicle was there. In my typical NY mindset I was ready for a bait and switch when we arrived. I WAS WRONG!!!!I had told my girlfriend to avoid small used car lots like this as theyre notorious for bad business practices. Turning odometers back, not honoring refunds, high milage vehicles on their last leg etc....Jack showed us the car and allowed us to drive it. Upon our return to the lot he shared the CarFax and any other relevant info on the vehicle. We left a small deposit and returned twice to consider the purchase. Each time he was patient with us. The vehicle only had one key and there was a small tear in one of the leather seats. $200 and a 2 weeks later from our 1st visit we had a 2nd set of keys, an impeccable leather repair on the drivers seat which was unrecognizable!!!!Reliable and NO PRESSURE customer service! Jack is the MAN!
Received 2 tickets because they did not give me the registration in time even though I checked in with them multiple times before the temporary expired.Car broke down after 3-4 months. Would not help or take it back even though they were friends with the person I purchased it with.If you must get a car here, get GAP insurance because it will probably break down.They ask people multiple times when they first buy a car to write a good review.Cost me thousands of dollars to get rid of the junker they gave me.
I hadnt bought a car in decades (did not need one) and I dreaded the experience. But the people there (especially Juan) were professional and not pushy or aggressive...just very helpful and genuinrly (not fake) friendly. Ended up buying a 2009 minivan in excellent condition at a fair price. A much better experience than I had fearedUpdate 2 months later: Took the minivan to the official.dealership for a fix on a recall. They tried to convince me the car was junk (they have instructions and incentives to upsell) but some of their observations were valid (rust on the undercarriage, noisy wiper motor, leaky joint) I called Sylhet Motors and spoke to the manager Mabu. No problem, bring it in next week, Ill have my mechanic take care of it And they did! Blasted the rust and recoated, replaced the wiper motor (not cheap--PepBoys wanted over 1000 dollars to do that), replaced the leaky joint and even fixed minor things I hadnt even asked for...Wow! Thats customer service!
I recently financed a car here at Sylhet Motors. I had an awesome overall experience. From the sales department (Jack) to the finance team (Larry), I received exceptional service with absolutely ZERO complaints. Everything was explained to me perfectly, the process was seamless. If you are looking for a car and want to be treated like family, please come here. You will be glad you did it.
Sylhet motors was very professional from the start. Customer service was the greatest service I have had it along time. Being that is my first car from a dealership they worked with me an my wife an made sure we understood everything in our contract . Frm mike to mahbub to larry the whole team was fantastic . If need a car this is the dealership to come to
The Sales guy Mr. Jakie is a true professional and he did a awesome service towards the whole sales journey and finally am able to buy a car at the affordable cost. The whole team of Sylhet motors is great professional and they are giving the highest level of their service to make the deal happen. Thanks a lot Mr Jakie and the whole team. I would recommend Sylhet Motors to be your best place to find your car at the great price
Very warm and courteous staff. Was very helpful in helping me find the best car that meets my needs. The are very quick in getting the transaction done and dont waste your time. There are not hidden or extra fees you have to pay. Everything is straight forward and direct to the point. I would recommend this dealer to anyone planning to purchase a used car.
Great customer service and well taken care off and comfortable environment. I would highly recommend this dealership. The owner and workers were the best they made me feel comfortable and help me in everything during the process. The price for my vehicle was awesome....
They have huge selection very upfront I just pick up for the New Year 2018 BMW X 5 21000 miles 2 years from BMW factory warranty. I got it $15,000 cheaper than market price. They had to bargain the price from the auction And got me the car exactly what I wanted . The finance manager help me to get the best insurance Save me about a $150 from my previous insurance that I already had with .he was awesome. Also this is my 2nd time buying from them I will not gonna go anywhere else. Thank you very much sylet motos and their team.
I have to admit the way Faz communicates and instant and answers all the questions and clears your doubts is amazing .I never felt so calm and satisfied going in a car dealer before .Everything was lined up including insurance ,it literally took 30 min to drive out.He made me believe I have the car even before I got it ,LMAO.Faz thank you .
I hadnt bought a car in nearly 20 years, but found myself looking for a car and was glad I ended up buying from Sylhet Motors.The process was simple and painless -- no drama or stress. I visited the dealership on a Sunday to see the car I was interested in. There were a few minor scuffs and dings on the car that they promised to fix. We agreed on a price, and I left a small deposit.3 days later they delivered the car to my home (and found a parking spot right in front of my building). Everything they promised to fix was fixed. We signed a few papers, and I paid for the car.It was so easy. Both Mahbub and Juan were friendly and professional. I spent maybe 45 minutes at the dealership and no more than 10 minutes taking delivery and doing the paperwork. Less than an hour of my time, and I got a great deal (well below KBB) on a low mileage car.
I had the best experience buying a vehicle from Sylhet dealership. They have the best deals for the best price. Very professional service and very honest about their prices and fees. The best thing about this dealership is that they are patient with their customers and do not force you into buying any vehicle. Thank you Munna!!
Honestly, this is the best service I have ever seen at any dealership. I left from there with 3 friends (the salesman Juan, the finance director (Larry), and even the owner. I shopped around all over Queens and this was hands down the best service every step of the way.
If I can give them 0 stars I will. Please stay away from this dealer they will still your money and sell you a lemon.last year I bought a 2018 yellow camaro from here and it was the biggest mistake I ever did I’m already $3000 dollars in the hole and I just found out the car had frame damage.i went over there and spoke to them and ask if they can help me and they told me no.im currently talking to a layer to see what we can do about this place.and they even charged me a first time buyers fee of $2000 for buying a car for the first time. Yeah they got me for that to being that it was my first time I Didn’t really know about financing a car.
This place doesnt sell you a car. They sell you an experience.Some of the most most respectful and patient people Ive ever met: Munna, Jackie, Larry. These guys really take care of you, and are completely transparent with their cars and the information they provide. This is my second time as a customer here.Putting aside cars for a moment - Larry is incredible with finances. Hes knowledgeable, patient, and thorough. I havent met anyone else who invests the amount of time in a customer as Larry. Not only will you get the car you want, youll get educated on finances, credit, etc.Great job guys - keep it up!
I purchased my VW from Sylhet Motors and I tell you, they know what they are doing. You dont pay any extra fees like other dealers and they are very honest and take care of their clients very well. Thanks Munna, Jaki and their team for making the deal smooth and easy.I will highly recomend them to my family and friends.
Bought a custom order car from here and the experience was wonderful! Munna and Ali could not have been more pleasant to deal with. Complete transparency in the purchase process: I was allowed to look at all cars currently in auction, see what the purchase, shipping, inspection, taxes, and registration charges were and also how much went to the dealer. Highly recommend buying a car from here. Ill be sending my friends.
My experience with Sylhet Motors was a very good one, they are extremely proffessional,helpful and will go beyond to help you find the car you want. I recommend if you want an efficient,professional and friendly experience please dont hesitate to come in and see for yourself.
It was a very good experience for me and my family. The gentleman was very respectful and accommodated all my dads needs. He made sure the car met all out expectations. They made sure the car was good before letting us take it. He was vey reasonable with the pricing and was very kind and understanding.
The absolute best experience Ive had in many years buying a car. These guys are 100% honest and upfront and are with you every step of the way with getting you the right car or the car of your dreams. They even payed for my parking every time I stopped over! The only reason I considered buying from them was cause of their 5 point rating and all the positive ratings past customers have left are true. I live literally 60 miles way from this dealer and let me say it was worth the travel to go to them for my next car purchase. Top notch service and they all make you feel at home. A+++++++
One week! It took one week and they lied for all payment options. First they said no down payment for a $9900 Scion 2016, then said “ we need $1800, then “now it’s $2500” ! At the end, after one week, I wanted to take my deposit back(which is still not refunded after 48 hours), they said “its a bank thing” . We called the bank and found out they approved a loan even $4000 more of the full car price. Do you want to waste your time and lose the car to someone who paid more than you even in the first place you made the deposit for? You want to spend a week for nothing, visit them.
Bought my first car from Shylet motors. The staff was very helpful and friendly. The sales process with sales representative Jackie was smooth sailing from start to end! I would recommend this dealership to anybody looking to buy their first car or just looking for an upgrade!
I went to buy a car and i was skeptical of trusting these guys because everybody was smiling,I actually was helped by a gentleman named Juan and i am more than pleased with the hospitality as well as my beautiful BMW ,its so many deals i was stuck between 3 and didnt feel pressured or like i was getting beat,if youre looking to buy a car check out Sylhet Motors ask for Juan
I have been to a few car dealerships throughout the years, but I have to say that going to Sylhet Motors was a smooth and rewarding experience. I made sure I did my research on finding a reputable car dealership who has a great rating with the BBB. This was a learning experience for my stepson since he wanted to finance his car.Going to a car dealership...one has to be on point with questions and getting correct documentation from these places. Like with every business..you have some good ones and some bad ones.We met with Larry, Jack and Mabu who took the time to show us three vehicles...then we spent a good amount of time going over credit reports...interest rates etc. We did not feel pressured at all.I highly recommend all to visit this place and see for yourselves. We will be referring family members and friends who are looking for either a new or used car.While I type these words...my stepson is doing cartwheels..gotta make sure he doesnt break anything....Keep up the good work guys at Sylhet Motors!!
Great Taste of Sylheti people.Owner of shop is very friendly.Carefully listen your question they answer it accordingly.Price is quite competitive.After sale service is also good.Phone support is also great.Honestly,I just their way of treating client customer need in a polite way.
Worst customer service!!!!!My daughter got married last week and we were left to have to rent a car because the car we purchased here no more than a year ago has a faulty transmission. This also happened 3 months into owning the car and they claimed to have fixed and repaired the issue and yet here we are again. We even took to an AAMCO this time and they said no such part was ever repaired. The warranty provided to us in fine print did not include this specific transmission of the car and Sylhet claims they never knew of this so now this becomes an endless problem for us.They are giving us the run around and not willing to help at all which leaves my daughter paying over $10K for a car that cant even leave the driveway.If you want a headache with the purchase of a car then this is the place to go to 😡
Best car dealer in newyork. They are so friendly and honest in their business. Owner Mr. Munna and the finance manager is so nice. I bought my car from sylhet motors and thats a excellent car. They give you whatever they tell you. Love their honest and friendly business.
Total reviews rating 4.6
199 Reviews for Sylhet Motors 2023:
Review №1
2022-04-18I got my first car from this dealership few days ago and it’s driving really good so far. The employee’s where really nice to me especially Larry and Juan. I felt so welcomed. I must give a huge thank u to you guy’s. I appreciate it so much …👍🏻👍🏻❤️😊😊
Review №2
2022-05-23Not satisfied with my purchase.Was told our car was ready, went down 4 weeks later and the car wasnt ready. Had CEL and air bag light on. Went back a week later car still wasnt ready.3rd time and about 2 months of waiting we got our car. Had many problems, waiting in a check for car repairs. Salesman was very pushy too. Poor communication and no help after we where sold the car. I dont recommend this place at all.
Review №3
2022-03-27Process was fast and smooth, Juan was a great help and very trustworthy, definitely recommended and will be coming back in the future.
Review №4
2021-09-15Very helpful about Juan is the who can help you the best also Larry the finance guy he helped me a lot too. Definitely recommend
Review №5
2021-09-05Very good service . Amazing team really honest professional environment. Really good experience I recommend anyone that’s going to purchase a car for the first time or even experienced drivers. Pretty amazing inventory you will have a selection of cars to choose from. Stop by you won’t regret it ! Tell them Mark sent you , had a good experience , & looking forward to do future business with these guys that treated me like family.
Review №6
2021-07-16Loved my experience one of the best dealerships I’ve been to. Larry got me the best insurance rate and made sure I was well taken care of. Juan did an amazing job in making parents and me feel comfortable and not as if they just wanted our money. They took their time and made sure I was truly in love with the car before I signed anything!! Highly recommend 10/10
Review №7
2021-06-11My whole experience here was very good. One of the staff workers Mike helped me through the process, he was very knowledgeable on cars and thoughtful. The car I purchased was a 2017 Volkswagen wolfs burg. The inside of the dealership was also very clean. The pricing on the cars is extremely reasonable and they offer some of the best cars in queens. I highly recommend coming here for business.
Review №8
2021-07-18Purchased my car from here and will definitely purchase more in future. I had an amazing experience with Mike and Mabu. Usually, these transactions sometimes takes time but didn’t get bored for a single minute. Every single employee were nice and humble. Went with my family and they felt extremely comfortable. I bought my first car from them in 2011. They gave me an amazing deal. Eventually, I sold that car after 4 years without losing any money. Employees of Sylhet Motors go above and beyond to make their clients happy. My family and I are grateful to purchase our SUV from them.
Review №9
2021-05-26Great customer service!!!I went to explore about my options as a new driver what car I should go for and I met with Mr Mike the sales representative he gave me great service throughout the dealing process Mr Larry also who was the great support to help me complete the deal very happy with the service. I recommend to ask for Mike he is very friendly and explain you everything.
Review №10
2021-08-28The staff at Sylhet Motors are very nice. I felt at ease making my purchase. My salesman Micheal was very good at what he does. I would recommend them to everyone.