TA Travel Center in Montgomery
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Location on the map
Montgomery, Orange County, New York, US
Site: https://www.ta-petro.com/locatio...
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
TA Travel Center in other cities:
This place sucks.What ever you do... Do not take Chris word on the price of tires. Lier . Lier.Inflated fuel prices, so they can give a larger discount to fuel card holders.They dont take debit/ credit cards at the pump.No receipts at the pump.So, a guy was there getting his truck worked on ( it needed a lot) , and he asked me if I had an extra shower, I said no but Phil is right over there and he is the store manager since youre getting so much work done to your truck he should be able to give you a shower.Phil went on about not being able to do that and they switched policy a few years ago. I was surprised Ive asked for help with faxes and what not before Im feel as being a very helpful person his complete refusal to do any customer service or appreciation here piss me off. So I went and made my current shower a team shower, and offered to give one to him but somebody else who overheard this already got him a shower.Customer support just isnt there neither is trucker appreciation at a truck stop.
Went to this place around 3pm to get an oil change. First of all, the manager is very rude and after checking in, he told me it would take me around 3hrs to get me in. They never call me, everytime I went inside he told me to hang tight and nothing. Now its almost 11pm and I still cant get my oil change done. At least communicate with the customer, we are not here to spend the whole day waiting to be called in whenever you guys decided to and if you cant keep up with your words, at least let us know in advance so we can look for somewhere else. Not even a call to apologize, they just let you sit in the parking lot until you get tired and leave. Not a good experience at all. AT LEAST BE HONEST AND COMMUNICATE WITH THE CUSTOMER IF YOU CANT KEEP UP WITH YOUR TIMING.
We requested a simple tyre change. Opened up a ticket, provided tire position, payment method. They ended up calling company to verify something and cancelled the ticket. Called the company and charged us check and advise. ON A TYRE :) The person that told me that he is manager was very rude. I cant believe what just happened
STAY AWAY FROM THIS PLACE!! IT WAS A JOKE WORKING THERE FOR A FEW WEEKS, ITS MORE FAVORITISM RUNNING THAT PLACE THAN ANYTHING ELSE, YOU WILL BE OVER WORKED AND UNDER PAID, THERE METHOD OF RUNNING THE COMPANY IS WORKING THE FEW LITTLE STAFF THEY HAVE WHOS WILLING TO WORK AND REFUSE TO HIRE GOOD PEOPLE, BECAUSE THE BIG BOSSES WANT THE BIG BONUSES AT THE END OF EACH QUARTER! THIS PLACE IS A JOKE!!! IF I COULD GIVE THIS PLACE LESS THAN A ONE STAR, I WOULD GIVE IT A ZERO!!
***Update: the manager contacted me and apologized, issuing me $20 store credit and assuring me that he his taking steps to keep this from happening again. In light of this I upgraded my review to 3 stars***I parked in an unmarked space with no signage about reservations or paid parking or anything and someone banged on my door in the middle of the night waking me up to tell me that I had to go inside and pay for the spot. You cant even pay over the phone. Better off stopping at a rest area somewhere. At least no one will wake you up in the middle of the night. I will never stop here again.
More reservation spots than normal. Next to Blue beacon truck wash. Interesting traffic pattern here. Getting into bays is easy, but out goes head into the fuel island.. The restaurant is open!! The inside is in two halves really with one side for fuel desk and the other food.. The mens and womens restroom are on opposite sides of the building!
Restaurant staff were very sweet. Store cashier was grumpy. The food was good, my sirloin and green beans were cooked very well. The shower was wonderful! I could not find a porter for the towel I needed. They had just received a new double oven and a new roller cooker for the hot dogs in the store. Everything seemed to be busy. Watch the salad bar for wilted carrots, I was not pleased with that or brown lettuce.
Too many spots held in reserve. The idiot who designed the parking layout never drove a truck. Too many tight angles and blindside back ins. Have to arrive really early to get a spot, it fills fast in the afternoon. Good restaurant, coffee as usual for TA. Bathrooms are gross. Giving them benefit of doubt the clean up crew was on shift change maybe....
The truck stop is clean, the shower rooms were clean, the Pizza Hut pizza was fresh and tasty, and the lot is well lit and feels safe. The employees were attentive and eager to serve. The fuel islands looked clean too! I would come back again if I needed to stay in the future.
A few note about this place from a trucker duo. Whether you are part of the trucking family, or you drive a four wheeler and are headed to someplace nice this spot offers a few things , and is lacking in a few as well. Nice area for a break, especially if you want a hot shower! Unlike other competitive companies the TA gives you extra towels and the showers are large and the water hot! The food is decent, however this is not a buffet style Country Pride if thats what your looking for. They do have a soup and salad bar but no meats on the bar , just in case you wanted some on your leady greens. As for the cons, whoever designed this parking lot needs a check on his planning skills. Its one big confusion for truck parking and is overly crowded
Had a small crack in my radiator, I pulled in on a Saturday afternoon, they got my truck into the shop 3 hours later. They couldnt order the part until Monday morning, thats fine, I understand. The part didnt come in until Tuesday evening... and no one was certified to work on it until Wednesday...you gotta be kidding me. I pull it in at 10am Wednesday, it was done at 7pm, but I wasnt notified, I didnt know it was done till I checked on it for the 3rd time at 10pm. Not only are they slow, but theyre incompetent. And they didnt even put it back together right because its leaking once again! This place is a freaking joke. One dude even gave me attitude. That is not how you run a shop! Only person there with any sense of intelligence was the one who found the small crack in the radiator to begin with. DO NOT GO HERE FOR REPAIRS!!!!
This is my second time coming! Parking situation is horrible! The over abundance of reserved parking is ridiculous! The staff for the most part both times were friendly except the night waitress in the country pride, Patricia! Very rude and unfriendly! No people skills at all! She acted as though she didnβt want to wait on me and showed it the entire time I was there! Will not be returning, would rather spend my money else where with better service! Good luck!
I would give 0 stars if I could. This was our mechanics 1st alternator change. No worries,everyone has to start sometime. Got here around 7:40 pm and have to wait till 8:30 am for a new pulley because he couldnt get the pulley off with a hammer so he grabbed another tech and they beat it with a bigger hammer rather than heat ot up with a torch,,breaking our pulley. We just lost over 5,500 miles because of this stupid mistake. I just dont understand when some people dont know what theyre doing why dont they ask for help on weather theyre doing something right or not.
Got best tasting double order of fries from any country pride Ive ever had. Crispy, but not crunchy and fresh tasting oil. They were half the price as other places to boot. Also found a toy for my kids while I waited. Register person was very helpful and nice. His smile and great demeanor were exemplary.
I put 1 star only because I canβt put 0!! If you have a problem with your truck and you not sure what exactly you need to repair, then never come to this TA!! There works absolutely incompetent technicians!! If they not found your problem, they will bill you anyway!! 122,99$ per hr minimum!!
Went there on July 4th for Tractor Brakes The mechanic told me he checked them and told me I had disc breaks!!!!!! And they are fine. Big problem when a mechanic doesnβt know the difference between Disc Brakes and Drum Brakes. So I went TA in Harrisburg PA and I need shoes and drums and had a wheel seal leak.
Its a TA what do you expect? Nothing out of the extraordinary. Except this one in particular it smells like everybody went to the bathroom outside in the parking lot. It reeks of urine and on a hot day its not even worth parking. And speaking of parking they to have increased the amount of reservation parking which leaves guys that refuse to pay for parking little to no place to park.
Country pride: if I could give this a big fat 0 stars I would I have been to this restaurant 5 times now and every time it gets worse. Each time the servers forget to put our food in when really they are more worried about talking to their friends then their job. The attitudes of the majority of the workers is horrible. If I was you I would steer clear.
And like you said this truck stop is what you get then backed up all around the place. Ive never seen so many trucks before in my life they run over top of each other back and forth in and out and they actually dont ever bump each other they might get upset and say a few extra words to one another but they know where the place is in the ones who are our place to get that real quick
Food tasted like chef dumped in salt shaker in it. Shower great! No free parking available for an OD at the end of day. With sun falling from sky forced to pay to park in at facility which has 1/2 its parking lot designated as reserved at $18.00 a spot. Thats 18.00 Γ70 spots = $1260 Night. I only needed one space my OD hung over the curb. Guys thats to much. Reserve it parking is a good service, but rates shouldnt be so much And be same at all locations !
Generally speaking the store is clean good coffee good food. This place is going down hill. Restaurant is closed at 11 pm opens at 6 am. Was told To move because it was bobtail parking, not marked at all. $17.00 to park next time I ainβt moving. TA can ki$$ my a$$
Food tasted like it was nuked. bland and overcooked around the edges. salad was good. after we finished eating it took the waitress 20 min to bring the check as she was talking to another customer almost the entire time telling him her life story....even as he was trying to leave. worst meal and service Ive had in years.
I personally like this TA. It has clean restrooms!!! As well as clean showers!!!A sit down restaurant as well as a pizza hut express.There is plenty of semi parking as well as bobtail spaces available!!!There is also a shop for semi repair!!!Gas for cars is also available at this location!!!
Shame on you TA! Since the elogs went into effect I would say more than half the spots are pay parking spots. I stopped in there last week and bought fuel and wanted to park for an hour or so and absolutely NO free parking spots and this was during the middle of the day! Good bye TA you will never get my business again!!
My question is thisWhy TA always put their parking on reservation?Why DOT do not stop this behavior when a driver finished driving you dont have hours you out of service and those people come knock your door to tell you this parking is a reservation parking I dont see you on my list this is crazy if their governor feel free to add more law on drivers shoulder about driving moving violations why they can not put the law truck drivers have the right to park at a place if their out of hours he or she has the right to be park somewhere if it is safeWhy must workers,business hate truckers what we did wrong to you guys.Tired driving we cant have freedom to find a spart to get some rest it hard.
The restaurant took all pork products off the salad bar because it offends certain people. well it offends me that they take my favorite part of a salad off the salad bar!!! it is like someone coming to my house and saying I cant have pork in my house because it offends them. well this is America and if you do not like something then dont eat it!!! you dont offend the people that have lived in America there whole life!!!
Why cant I give no stars!!This the worst truck stop to take your truck to for repairs, brought my truck in to charge one front shock and get it alignment, all the four technicians that look at the truck thats all they did, looked at the truck and walked away, 8 hrs later Im still here waiting for someone to work on the truck, Nobody Respects The Drivers Time Out Here.Only Bring Your truck here if you want to waste your time or you have no other choice otherwise stay away
Ever since ELOGS came into affect they turned 3/4 of the parking lot into reserved parking and then spiked the rates from 13 to 18 dollars just to park. Only the middle row is now free parking and that fills up by 4pm. Extortion at its finest they know they have the truckers by the balls and we need a place to park and sleep so they gouge us hard and deep.
Place wants to nickel dime u .11 cents for paying customers and restuarant is worth eating at slashed menu and reserved parking is ridiculous percentage wise I think they have more reserved spots then other ta this place used to be good wont be back here again to much greed
Real shity service from ta service. Been here since 5am gonna be here all day for a fuel filter, mud flap, alignment and a easy to replace air hose. Air hose they are putting off to next shift at 4pm a ten min job is gonna cause me to not be able to get tires from my guy down the road. Real shity service.
RoadSquad/TA contacted me and said it was going to longer than it actually was. The tech showed up and had all necessary tools and also brought the correct tire to fix on my trailer. The gentleman was very polite and had a wonderful quality of his personality. Thank you so much for your assistance and getting me back in the road.
How to stop the small business man #101. If you want them to put on a part that you provide they want you to wait 2hrs to see if they can get the part first and if they get the part you must pay the up costs on their parts and services what a racket Im posting this on every platform I can
Showers and store was very nice and clean. The fuel desk staff was very friendly. However, just about every truck parking spot in the place was RESERVED parking only. Not sure if buying a tank of fuel gets you free parking or not. I ended up leaving and parking at a rest area down the road for free. I refuse to pay to park and will continue to stop at Loves for fuel as they still offer free parking.
Its NOT this place I dislike, its the Google MAP GPS to this place. Directions say take EXIT 5, but most people probably donβt know, as my trucker husband does, this is OLD EXIT 5, its NOW EXIT 28. If youβre looking for the TA you need to take exit 28, and youβre right there.
Do not patronize this place at all !!! Absolutely the rudest shop writers ever. Manager Patti of the store should not be working here.After spending 1500 on repairs while we were waiting my better half was asleep on the couch. Patti comes over and rudely says you cant sleep here. Told her truck was in the shop. Then she was told she didnt care and we will be removed if sleeping on the couch sitting up.The shop will over charge you for extra labor hrs that werent used. Will charge for materials and parts not used.Absolutely one of the worst truck stops Ive ever been to in all my 21 years of driving.YOUVE BEEN WARNED AVOID THIS PLACE AT ALL MEANS EXCEPT FOR PARKING AND OR FUEL !!!
I had to stop for a repair. The store was clean, bathrooms nice and tidy. Pizza Hut is Pizza Hut, I didnt try the restaurant. My service at the repair shop though was horrible. Guys in the shop were fast & friendly, but the clerk must have had a horrible morning and decided to take it out on me. Incredibly rude. Wont go back unless I absolutely need to.
Clean bathrooms. Restaurant opens at 6am. They also have a hotdog roller. A tv lounge to chill. They have garage services and a scale. There is bobtail parking on the car and rv side. I dont think the cold beverage selection is as good as most pilots and flying hes. Parking for truck trailer combos is like any other truck stop. Get there early. The food and service at the restaurant is good compared to other truck stop restaurants.hope this helps.
The starter in my truck died after fueling. The techs in the shop came out within an hour (not bad for last minute) and got it started to get it in the shop. They let me sleep in my truck while they were working in it, and I was ready to roll by the time I got up. Techs were friendly and professional, as is the rest of the staff here. Ive always liked stopping here when I can.
It have been 3 months now that I travel around the United States delivering from state to state with my husband.TA is the best.They got the best shower and also provide you with a hair blow dryer.A traveler that going out from state to state should stop by at TA and take a shower itβs very nice and clean.ππ»
Nice location friendly staff, hot showers clean restrooms a Pizza Hut express. My only gripe is that ALL T/A. PETRO seem to be going back to how it was 30 yrs ago with the paid parking, slowly little by little their making more of the spots paid spots $17.00 . And thats their right but every driver knows that if your at a truck stop for 3-4 hrs your going to spend $20-$30 bucks easy. And if theres only paid spots left I move on down the road, cmon guys your fuel is usually 10%-15% higher than the compitition. Im running a business here to and your pricing yourself out of my market Im more concerned with my bottom line personally!
Called in gave eta to have trailer serviced was abruptly hung up on, then when I arrived they said I hadnt called in at all so I had to wait 3 hours then after i paid I couldnt get out of the bay because the door was closed and everyone had disappeared. Tracked down one of the workers who then gave me a hard time about whether I had paid or not. Very unprofessional and extremely poor customer service
Parking area isnt bad, the restaurant salad bar could have been a little cleaner the food was okay the waitresses were all standing around but they werent a lot of people in there to begin with so I dont blame them food it was okay shower lack of pressure but hot so I gave it a COverall its a place to stay
This place hasnt been updated since I first went there in 1988. It was a dump then and now its a 30+ year old dump and prices are astronomical. I remember now why I didnt stop there. Made a mistake today. My suggestion is to avoid at all cost unless you enjoy run down truck stops!!!!
Country pride restaurant. Service was good, food was cold. Had to send my macaroni/cheese dinner back to get warmed up, it came back to me slightly warmer, but still not hot. Server said it comes in a pre-pack so thats why its not hot enough. (Guess that means its like a frozen dinner that they heat up in the microwave?) Husbands beef pot roast was also just barely warm. It tasted good, but it would have been great if our meals were hot. We didnt eat much, left a lot on our plates. What a disappointment. Best part of that meal was the white bean chicken chili at the soup and salad bar. It was hot and delicious. A better choice might have been the pasta or pizza at the Pizza Hut right next to the restaurant, it might have been hotter food, it definitely would have been less expensive!The showers are OK, the water comes out like a firehouse, love that! Towels have seen better days though, mine were threadbare, tattered and had holes in them. My husband has shop rags in better shape! Freezing cold in there too! I asked the attendant if he could turn on the heat in shower #4 for me and he said Oh, we dont have heat in the showers, just turn off the fan. Alrighty then!
Worst place ever to get ur pm service done or anything else from shop.Got there at 9:30am wait 3 hrs to be place on bay, 2 more hrs to start work. Had to drain oil again, wrong oil. Service was done by 8:00pm after that discovered that 2 tires needed to be replace, 11:30pm just 1 tire had been replaced.Staffs in the shop don t know what re doing.
Just another greedy TA . . They Force broke tired REGULATED drives to pay overpriced parking even after paying for their over priced fuel or they will force you to leave and with 40+ Empty Reserve parking spaces available they actually forced me to pay or leave and the attendant said that The managers and Company only care if theyre getting paid for parking they dont care about drivers. I would boycott all TAs or write the company a letter. This visit was just plain unprofessional for them.
Worst shop in the country. 12 hrs to change a tire. Well, they had to change it twice. The tech cant communicate with the desk and vice versa, told them I wanted a new tire and got a recap. I will NEVER use these backwoods. a$$hats again!!! If I could give 0 stars, that would still be too good...π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘
I have flat the guy with the gray hair and glasses look at me like why are you here like he doesnβt want to be botheredI told him I have a flat needs to be fixed he said you have to wait at least two hoursIhave no other choice I told him I will wait They have nobody at the shop only one guy working took them three hours to fix one freaking flat this is my last and first time I will be at this placegood luck to any driver needs repair or even a flat tire
Horrible place, and they have rats watch out eating there. Ask any of the staff they all have shown me pictures so I no longer eat there. I have also called the health department cause I see they just had an inspection done and obviously the guy didnt look around there is over 15 rat traps all over the inside and then like 18 outside all around the building. And that picture is the second rat I have seen there
Parking is very tight. U have to be VERY selective if u have a long wheelbase truck, youll get hit or blocked in at night. Food just ok, aint like momma cooked it π. Fuel was cheaper than PA or CT. Fuel islands are narrow. All in all just ok,,,but good I guess for a northeast truck stop.
Went here to have my truck alligned.They did the allignement but did not tighten the screws back properly.Next day the truck started shaking so I pulled in the 1st shop I came across...when I gave them a call and talked about the problem I have been told that there is nothing they can do and that one of my buddies might have wanted 200$.Did a bad job,almost got me killed and insulted me.What can I say its a TA shop,should not have expected any better...
TWENTY DOLLARS to park overnight??? Thats exploitative even during good times, but with us truck drivers risking our lives during this viral outbreak, or whatever it is, you cant give us a DISCOUNT? Take a lesson from Sapp Bros., which is letting drivers park free during the panic.
I had a leekin brake chamber on my trailer , 15 mi away from this location. I called them at 10.15 pm. They were able to send road service at 1.30 am. The mechanic came without a new brake chamber. He left and came back at 4.30 am. Awful experience with TA, not a surprise. 467 dollars and more than six (!!!) hours waiting time. Today, February 6th 2017. Since that moment I know how to change it by myself.
Its a typical TA of course. Home of the overpriced but poor taste food. Im suprised anyone actually eats at their restaurant. I rather overpay for the Pizza Hut thats inside than eat that garbage served in their restaurants that put prison food in the category of a Delicacy! Not saying Ive been to prison but from reality shows sure looks better lol. Forget parking of you come here late. Better off driving further down road for parking near warehouses a few miles down. Other than thats its what you expect out of a T/A.
This location has an excellent service center. They have a great customer service team starting with the phone call to the actual service work my work was performed flawlessly. My hats off to Carmine and Sierra who hit the ball out of the park. Couldnt be happier with my purchase. The techs were professional and completed the work in a timely manner. I would definitely recommend this site and will return in the future. Great job everyone!!
The only reason they got one star is cuz you have to...the guy cooking the food was eating over it..i didnt know that until i was already eating..then he iver cooked my eggs...asked for medium so i could dip my toast in them, they were too done.. then he put his hand through his head while looking at me...totally discusting...waitresses were yo there in front just yacking away about how she got a dress for herand how it will go with her purple hair...lady needed a bag over her head then she might look ok....sorry to say that but she just wouldnt shut up and our waitress just stood there yacking right back. There were 4 ither guys there that never got cked on to see if thwy needed anything..we sat right at the counter so i watched all this.
Total reviews rating 3.8
199 Reviews for TA Travel Center 2023:
Review β1
2022-03-24Facility under construction. Mens restrooms are outside. Adequate parking spots for semis. I wouldnt want to work here either seeing how the owner rants in a Google review. Theyre probably unprofessional in person too. From the pic I posted mr or ms owner, this was all that was really need to be said
Review β2
2022-06-01Its an old TA but there arent a lot of options in this area. The parking around the Cat scale makes pulling off the scale difficult.Edit: The interior is a lot better than the parking lot.
Review β3
2019-06-03A well kept and clean truck stop, with a repair shop, a Pizza Hut, a coffee shop and restaurant, a gift shop, lots of coffee options, hotdogs, motorist lounge, showers, video games, laundry, etc.The gas prices are quite reasonable.The staff are courteous and helpful.The free WiFi option is slow, but it was explained to me that TA provides faster and more reliable internet access at all their truck stops for a monthly fee.
Review β4
2020-10-14Best of the best this place is huge plenty of parking for all kinds of vehicles but if you are a big rig driver make sure you get there early otherwise forget about it π π π the lot is full overall the place itself is very well maintained showers are very clean everything is good here I love it I love it I love it
Review β5
2022-01-21I am a new over-the-road driver and I needed to have a safety concern addressed. The mechanic, Adam, was very curteous, professional, and understanding. I would highly recommend this service center!
Review β6
2022-01-03Dont waste your time going to this dump. Mens room is Closed for Construction so the sign directs you to an outside temporary bathroom which is unmarked and I never found. I had to go further down the highway to a rest area to go to the bathroom. I was going to buy some water but I decided to take my business elsewhere.
Review β7
2022-03-29Showers have been remodeled and are amazing, wish they all would remodel. Friendly staff throughout the store and at Pizza Hut Express.
Review β8
2020-05-03At least Pizza Hut Express is open ππ..but a typical TA lots of I mean a lot more pay-per-no-view(ReservedParking)spotsπ₯΄π
Review β9
2021-11-15Been dealing with an air compressor issue on our 2016 Freightliner Cascadia, this place is the third TA Travel Center shop weve been to since Wednesday night with absolutely no fix to be found, though each shop swore theyd fixed the issue. I truly wish we would have been able to make this our first stop. The first one took about two hours to diagnose and replace our air dryer filter. The second one we checked in Friday afternoon around 2pm and finally got into the shop around 10am Sunday morning, and supposedly road ready(replaced purge line) around 8pm Sunday. Unfortunately as soon as we left, our issue was back, but worse. So we came to the TA in Montgomery, NY. I went to the service department, explained what was going on and they immediately got us into a service bay and diagnosed the issue. They replaced the part(air dryer housing-complete).I took the truck out for a test drive and was able to verify that they had in fact resolved our issue. I truly appreciate the great service we were provided at the Montgomery, NY. I want to specifically point out the four staff members who made us feel that we were finally a priority; Mike, Trevor, Dan and Richard. Thank you guys very much, please keep up the great work.
Review β10
2022-03-08When youre the only game in town its hard to compare I was going to buy a gallon of washer fluid but not for $8 thats ridiculous