No-contact delivery
Yes
Taco Bell in Auburn
Categories
Location on the map
Auburn, Cayuga County, New York, US
Service options
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Delivery
No
Highlights
Fast service
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Wi-Fi
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Groups
Yes
LGBTQ+ friendly
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 315-702-8117
Site: https://locations.tacobell.com/n...
Site: https://locations.tacobell.com/n...
Opening hours
- Monday:7AM–1AM
- Tuesday:7AM–1AM
- Wednesday:7AM–1AM
- Thursday:7AM–1AM
- Friday:7AM–2AM
- Saturday:7AM–2AM
- Sunday:7AM–1AM
Taco Bell in other cities:
Comments (199)
This Tacobell has really gotten good in the last 2 years before that the veggies were a little old not bad just not fresh. Now everything is fresh and tastes great!!!
We ordered a 12 taco pack,only received 11. They also forgot the cinnamon twists!!!! Our tacos did not have any tomatoes, nor salsa. We haven’t been to Taco Bell in a while can’t believe that the quality has became so substandard. Needless to say We will not be returning.
This new taco bell is terrible.. 3rd time is the charm...forgot potato bowl 3 times in a row. Gave me chicken rather than beef chalupa 3rd time in a row. Forgot cinnamon twist 3rd time in a row. At least they got the Pepsi right, but Im guessing it was the machine. These are the people complaining about not making more money?
Not only was the food great... the service and professionalism was outstanding!Kudos!...
Understaffed, did not receive complete order, missing a taco… didn’t complain though because I know they were busy!
Placed an order for take out during my lunch about 11:30 am. Dining area was dirty, floors not cleaned , soda machine was also down. Order for as slow to be made. I used the mens bathroom while my order was being made and the bathroom was beyond disgusting. Very unsanitary to say the least. Will not be eating here again.
Ordered on line showed up 15 minute later. Food was not ready and it took more than 15 minutes to make our order. Why even have online ordering if your not going to have the food ready.
No hot or cold coffee which was disappointing, I didnt know until after I went to pick up my mobile order. The first time(iced coffee) the staff was great...the second time(hot coffee) it was a different person and she wasnt even going to offer me a replacement but I did get one after asking for it.
One of the best Taco Bells Ive ever been to. The service is great and my order is always right, no matter how complicated it may be ;)
Order was all wrong. Food was horrible. Was the go to stop but the young staff on last night has made it our last. Will share with friends. Can find another spot for our business. Stay away.
Fairly new Taco Bell, fast service and if your a fan of TB its great for a fast food restaurant.
I love the Bell. Ive been going to this place since they opened in the early 90s.Attention to detail and beverage quality have gone down. Every drink Ive gotten for months seems flat.Every order something is missing or incorrect. I shouldnt have to beg for a napkin either. Im sure this is a lack of employee thing like many are dealing with. The funny thing is Ive actually enjoyed the last 3 wrong orders Ive been given. Maybe theyre trying to get me to try new menu items.
Your experience will vary greatly based on the time of day. If youre visiting the drive-thru after 8p (as I frequently do), expect to wait... a long time. Based on my last twenty visits, it takes on average 15 minutes if youre the 4th or 5th car (sometimes even longer, sometimes less). If you order any hard shell taco, theres a good chance youll get it cracked (about 80% of the time for me). So why do I still go? What can I say, their Doritos Nacho Tacos are damn good flavor.... even when cracked.For the record, I am updating with one additional star (total 3) for the fact 90%+ of the employees there are always friendly, and if something is wrong theyll make it right and then some. Good customer service should be acknowledged more often nowadays.
The food was great, the service was even better. I had initially ordered a Naked Chicken Chalupa Box, but unfortunately that item was unavailable. I was quickly informed of the situation and was allowed to choose new items. I must admit that they were out of my initial choice of soft drink, but to make up for it I was given a larger cup. All in all a good experience despite some hiccups.
Put the food in the bag! Last 5 time you have forgotten one or more items. Garbage employees fix it!
If you order correctly taco bell can be a relatively healthy and cost efficient meal. I usually do few Bean Burrito fresco and some mild sauce. This site in Auburn is recently remodeled (2019?) and pretty nice at the moment. As with all fast food places the employees can change often and there can be mistakes but for the most part my orders are usually correct and fast and the service is usually up to my expectations.
I went to this Taco Bell for the first time a few days ago because my friends always talk about it and now I see why! I absolutely loved the chalupa combo box (I don’t remember what it’s called). The staff was very friendly and I didn’t have to wait very long for my food! Will definitely be coming here again!
Great food for a fast food place. One of my personal favorites since I would take a taco/burrito over a burger any day. Yes we all know people out there say its bad for you bla bla , breathing air at this point is bad for you hehe 😉. If you like tacos or a vast selection of food this is the place tastes great, good late night snack or even a dinner for the family
Unfortunately after a month of being able to enjoy eating inside for some reason now the dining area is closed for maintenance. Now from what Ive seen going at different times over the last 2 months is absolutely no work being done inside. So what is this maintenance you speak of and how long is it going to take? Or is it that the staff has made the decision that they only want to serve thru the drive-thru and are calling it maintenance and if thats the case then you need a new staff bc NO ONE is here getting food to make their life/job easier we are hungry and on a break from our own 8 hr job and would like to sit down, not in a vehicle, and eat our food. So in conclusion OPEN THE DINING AREA THE PEOPLE ARE SPEAKING AND WANT IN.
Very rude and unpleasant and they will not open their dining room for walk in orders so people who don’t own a vehicle can order and carry out , it’s discriminatory just because I don’t own a car means I can’t eat there? And the drive through will not let you go through on a bike they give no clear reason why they can’t let you order and carry out other than a no but yet you see no work being done inside POOR CUSTOMER SERVICE!! Atleast other places will work with you. Why send coupons for a previous mess up when I can’t even use them because again I feel I’m being discriminated against because I don’t own a car they are selecting what crowd they’d like to serve and no one without a car can get anything unless they Uber eats or door dash or something like that if you call in an order you have to go through drive through to pick it up so it’s not an option beware of this location
Your standard taco bell. No complaints
Go to spot for cheap, good, and filling food. As a southerner Im a bit disappointed with the sweet tea
First time eating inside since the pandemic and the place looks great! Food was awesome and the service was even better. I normally dont rate any place but I definitely had to this time. Shout out to Xavier and Destiny (I believe thats their names) for the fast and friendly service!
Wait is insanely long however the food was pretty good honestly. And the service was nice so all in all okay.*Edit* Wait has gotten much better
On may 23 we were between doc appointment and stopped for a quick bite to eat ordered two HARD tacos and two hard Doritos locos and a drink .. we received two Doritos locos and two SOFT tacos . Husband won’t eat soft tacos so he went withoutNow on April 9th we ordered two HARD taco and one HARD Doritos loco taco .. what we got was two hard tacos and a burrito!!!One more time it’s Burger King !!!!!
Ordering on the ap is easy and fast, I just drive to drive through and food is already. Nice menu, tasty food, friendly staff
I read online that TacoBell was retiring the Taco Pizza. For the sake of nostalgia, I gave remembrance to the hundreds of drunken visits over my 50 years and ordered one decades later, sober... its not awesome. I did get a hard shell taco too and that was DOPE! Response to Management.. please dont take that as a negative review! The food was fast and fresh and the staff was very friendly and professional. Its just in the 10 years since I ordered a Taco Pizza, My memory may have failed me. I was also DEAD SOBER, this may have played a part. I like that you are removing the old items in place of new ones. Best of luck!
Ordered 2 nacho bell grande combos and 3 crunchy tacos today and the combo meals did not have the crunchy tacos. I ordered online. So tired of orders not being fulfilled correctly
I have always loved Taco Bell, but of late it isnt the fast food bargain that it used to be. Match that with the seemingly consistently bad service. I asked for no sour cream and it was displayed properly on the drive thru screen, but when I sat down to eat, it had sour cream on it.Also, another order for another member of my group who is vegan had cheese on the order.All this with no option for mobile order from the app and TB is sliding down the list of options for drive thrus.Very disappointed.
Its not every day at Taco Bell that you will receive a 5 star quality experience but tonight, was the night I hit the jackpot in the drive-thru. Thank you so much to whoever it was working that made my evening and my late night dinner amazing 👏
The prices have gone up. Understandable, but the portion I got was well below normal. Not happy with that issue. The last time I was there, they messed up my order too. Seems to be on ongoing problem. Disappointed. Theyve discontinued their TACO salad which was my favorite.
Lady at the drive-thru handed us the bag of food and when my girlfriend asked for salsa she shut the window on us. The tacos were crushed and the bag had a hole at the bottom so it spilled in the car. They put no napkins in the bag. Waited for a half hour in the line to get soggy lukewarm tacos with no salsa with rude cashier.
Cashier short changed me by $3. How do I prove that?
Very tasty food. Due to the high volume of my orders, there is usually 1 thing thats messed up in the order. The staff is always very helpful when this happens.
Garbage!! A few weeks ago my fiancé stopped for the first time in a long time, when he got home he realized the order was totally wrong. He called the store, only to be screamed at, literally screamed at by the person who answered.
I just ordered 2 power bowls and they were absolutely disgusting. Everything was crunchy, as if the ingredients were stale and had sat there too long. Especially the rice. Not usual, but unacceptable.
This was a good experience! The food wasnt sloppy and I got the entire order rather quickly. The best Plus was that I didnt get over charged for the sour cream.
Bought a taco 12 pack asked for soft tacos with only meat and cheese. 9 out of 12 tacos had lettuce which i am allergic to. extremely unhappy with the service. go at your own risk.
Ordered crunch wrap “fresco” I.e. vegan diet specific asked for black beans and guac. Received the sloppiest “lettuce wrap” worst ever in my experiences with eating from Taco Bell. Amount of beans maybe a tablespoon all on one side of the wrap, nearly no tomatoes. Guac was leaking out from the spot what it likewise was not spread about. And today is my birthday to boot. So agitated and disappointed. Will go to Mo’s henceforth seeing TB has a prep person expressing ire toward vegan patrons.
Love Taco bell! Favorite fast food. Always get the $5 box they have at the time. Any location I go to seems relatively clean, workers are never anything but nice. I can always count on T-bell to fill me up when I go to eat
4 stars for food, 2 for consistency. Im not sure why they are so veeeeery inconsistent. A lot of cold burritos in my time. Fast food though, dont expect much from that. Recommend breakfast menu! And dont forget to ask for breakfast salsa!
Its Taco Bell whats not to love. Clean store,clean drink area. The crew was polite, friendly and tried to be helpful (like I dont know the menu, come on)The food was fresh, hot and as it was supposed to be.Only concern is that the parking and handicap accessibility is a little lacking. But overall good experience.
The girl at the register was polite. We had to wait a little before getting our food though. I ordered 5 chicken soft tacos. They absolutely had no meat in them... mostly lettuce. I ordered extra jalapenos and only received 3. My girlfriend ordered the number 5 and was told they ran out of cheese. But was given extra chips to make up for it. I spent $27 but surely didnt get our moneys worth. Management and employees were in their early 20s. No adult supervision. Management wasnt old enough to be in charge of the operation of a restaurant.... thats why there is no supervion on how things are being made and looked over.....The kitchen floor behind the counter was pretty filthy. I was better off going to Walmart and buying a package of meat cheaper and just making my own tacos.
Just like this place been here through the whole covid-19 very nice drive-thru have not opened up very pleasant food is always been good employees there have been very friendly happy with the whole way its run thank you some other restaurants could probably learn from them
We waited 21 minutes for three burritos. The drive thru was completely empty and there was only 2 people ahead of us. The staff is rude and would rather spend time playing around with eachother than doing their job. When We got our food it was cold. I needed to change my 7 month olds diaper and had to hold him while doing so because there was no changing table in the entire facility. Ive gone to several taco bells and they have all been great but every time I go to this one we leave extremely dissatisfied.
I had a good meal ,but my lunch was interrupted by a black man eating out of the garbage can next to the entrance to the door. Ive seen people do this a few times in my life and I know they are probably homeless. I feel bad for them ,but life is never that bad that I would eat out of trash can for a meal.....
Definitely need more help so customers can get through the drive thru in less than 30 minutes, but never have I had bad customer service. So I would always give 5 ⭐s just for that. Great customer service goes a long way. Keep up the great work 👍!!
They were rude when we ordered our food and didnt even act friendly at all.then we got warm soda with no ice and our nachos Grande smelled spoiled.we looked at the mess in the box they call nachos and it looked like they just threw the stuff in there and didnt care.never again
Got w burrito. Burrito was a bit skinny but they got the order right and were quick
Its good. Very good. they have lots of options! They have soft tacos, hard tacos, burritos, crunch wraps, nachos, cheesy fries, soda, slushies.. basically most Mexican food and drinks. They got rid of the triple double crunch wrap box tho :( kinda sad, but they change the box every few weeks(?) I think.
The wait is always long when I try to go to this location but its fast food and I just have to remember that everyone just wants a fast and Convenient
I mean its taco bell and taco bell is fantastic. The employees are all fairly respectful and the orders are almost always correct. The line just always takes FOREVER. Definitely do not go there If youre in a hurry.
I love Taco Bell, its one of my favorite fast food joints, however, Im very disappointed in our local chain since the change in managers. I have gone through the drive thru on 3 separate occasions and all 3 times I had to wait 10+ minutes and I didnt even get to the speaker, I ended up driving away all 3 times. Im not sure what the hold up seems to be at the drive thru but if youre labeled as a fast food joint the service should be fast. Its a shame because its the only one in town.
For the most part the staff is nice. Not much to say about the food really, its taco bell so you know what to expect. They tend to be a little slow but not too bad
Quality is down the tubes. Staff was friendly.
No walk in service provided when other businesses provide it. Owner so does mean other business in area that do allow walk in orders to be placed and carried out dont care about their customers or employees and they arent following guidelines?
Its taco bell always busy
My husband and love the food and the service is great
In the past year I have not visited this Taco Bell one time where they were not out of something...We are talking beef, chicken, crunchy shells and mild sauce for an example. Whoever runs this place has poor management and inventory skills. Those items are staples for their food. Please get someone else to run that place.
I always love a little Taco Bell splurge but... my food was cold at my last visit and it wasnt busy . It was me and then one car behind me. When it is busy everything comes out perfect. Just odd.
For 20 years I was unable to eat Taco bell food due to the chemical ingredients used to make there foods it disagreed with my stomach..I m guessing they took notice to rival food vendors and changed a few things to take away those chemical ingredients for the better me w able to eat Taco s and Barritos and gave us a seniy citizen discount at check out thanks for that
Dining room is closed, drive-thru was packed but staff was friendly, helpful and courteous.
This is a long review, but its worth reading if you want to understand the kind of people who will be serving you at this store. In the past Ive had very few problems with this Taco Bell, and the food is almost always great. Recently, however, Ive either had bad luck or the store has gotten a lot worse.Last week I got home and realized they had forgotten to give me a Mexican Pizza that I paid for. I went back and explained--they offered no apology but did at least give me a Mexican Pizza.Two nights ago, they forgot to give me a quesadilla that I paid for. Also, there was no syrup in my soda so I had to throw it out. I called hoping they could do something for me as I wasnt able to come back to the store right away. The guy I spoke to told me theres nothing he can do about it and that I would have to call back the next day to speak with a manager.Well, I just spoke with a manager: I opened up my conversation by telling them I usually dont have any problems with the store and they have great food, then I started explaining my recent incidents. She proceeded to cut me off, saying Im gonna stop you right there. I wasnt the manager on duty so I cant speak to whether that actually happened or not. I guess she thinks Im lying. As if I would go through all this just to get a free quesadilla and a soda. Anyway, she told me Id have to call back during the week to speak with the General Manager. She offered no apology, and rushed me off the phone, hanging up before I could say goodbye.So Ill be calling back for a THIRD time tomorrow, and hopefully Ill finally get a resolution--and an apology.The customer service at this Taco Bell is laughable, or non-existent. I work at a retail store, and I realize its not exactly the same as fast food, but at our store the customer is always right. And customer service is the most important part of our job as it ensures a customer will be a future customer. A customer with a complaint would never be asked to call back over and over again, or be rushed off the phone, or practically accused of lying.I think the corporate end of Taco Bell really needs to review their employees at this franchise--perhaps send in a secret shopper or something. They are representing the company very poorly.
I Went through drive through and ordered a chicken quesadilla meal and a crunch wrap supreme, quesadilla was cold and the cheese was not melted 1 bit!! I tried calling 5 times in a row with no answer, I even called while standing at the counter upon return and never even heard a phone ring! They remade my quesadilla but seemed very put off about it, counter and manager on duty both. They lost my receipt, somehow in like 5 min. I asked for it back and could not find it so I waited when one of the younger line members suggested trying to reprint it, which I would have done first. After over 15 minutes of waiting for my receipt I left without it as I had places to be and could not wait any longer. Other customers saw all of this and commented as well. Very poor customer service
The grilled breakfast burrito didnt have very much filling it was more burrito than anything else and the wrap was tough I wont buy that again my husband and I were really looking forward to them too but we were able to get 3 cheese instead of nacho cheese with no trouble we usually love taco bell
This truly is the worst Taco Bell in New York State. Managers Joseph and Korissa are the worst employees on the face of the Earth not only according to me, but also according to the main office in Syracuse. Therefore, due to an ongoing investigation, they will be in the process of termination of employment. Please avoid spending your money at this and the Fairmount locations. Thank you.
What can you say. Its cheap Mexican food. Their drive thru lines are super long at busy times but worth the wait.
Always get sick no matter what I order
Ok, yet another horrible experience at this Auburn store. We are finally done with this location. Time after time they continue to mess up orders.... the restaurant is filthy, floors & tables and windows are disgustingly dirty. The managers name was TAYLOR, and she was unbelievably rude, disrespectful and actually REFUSED to correct our mistaken order. Dont ever go to this location, you get bad service and they have incompetent managers. Also of note, we wrote to the corporate office of Taco Bell and never received a response about our complaint.
My kiddos love some Taco Bell, always super fast, never mess up our orders and foods always fresh!!
If I could give them negative stars, I would. Only went one time, would not go back. They were out of chicken. What?!?!? How can you run out of chicken?? Then they gave me an attitude because I cancelled my whole order. 4 out of 5 people only wanted chicken
You may wonder why we continue to go to Taco Bell here. The answer is simple. Sometimes you just want Taco Bell. I just wish there was a better alternative than this one. Our order is inevitably slow in coming, and equally inaccurate. Once you get it, the food is just fine, I just wish they would pay attention when they took your order and when they made the food.
I sat at the drive thru for atleast 15 mins while waiting to be helped there was one car in front of us screaming at the monitor for someone to take her order she had been waiting just as long , 5 cars pulled up behind us and all left . When I was finally helped the girl was extremely rude when asked simple questions and rushing when clearly they dont care to waste my time , they where not busy but seemed to have something better to do then take care of us , while at the window waiting for my order I could see 3 employees standing around talking the order was pretty simple but took another 15 mins to come out , when it did the order was wrong after wasting so much time I didnt even care to fix . I am far from impressed wrost Taco Bell Ive ever been to ! Staff needs to be trained in cumstor service . Waste of money.
Literally so upset. EVERY TIME I’ve gone, they have messed up my order somehow or has always forgotten something. I spend so much money here just to get garbage. This time, my taco was totally just soggy and fallen apart in the wrapping paper. My quesadilla was totally dry. And my gf wanted just a regular rice burrito and got so much stuff on it that she didn’t ask for. My gfs mother simply asked for no spicy ranch and every time, she gets it. They really need to get it together and focus on making food.
The Auburn Taco Bell has always been good with hot food and quick service. Id like to say there were better Mexican restaurants in the area but there arent and no authentic ones so Taco Bell is your best fast food
The Taco bell in Auburn was disgusting,they ignor you. Also,they forgot our drinks and we asked where the cups were. You thought the world ended. Rude people,service sucked and they never clean where you eat. Please dont use the bathrooms so gross...
Traditional Taco Bell, service is often slow especially at the drive thru. Food comes out fresh and ready but it might take some time.
They forgot to put my potato taco in the bag in drive thru and I had to walk in to get it! The girl on headset on drive thru sounded like she had a mouth full of something was hard to understand what she was saying. Other than. That very good!:)
I wish there was a taco bell in wolcott.
Waited 28 minute at the drive thru.... We had already ordered and finally just left without getting our food.....2 car in front of us, never moved the whole time. Very disappointed.
Poor service girl at window was great put in order correct but people making food screwed up order.doors were locked to tell them order was screwed up so they made me get back in drive thru line to get my order right.sat in drivethru for total of 52 min totally rediculous all to make my kids fiesta potatoes the right way with no sour cream.manager there had poor skills to be a manager. Very rude and made me make decision never to eat there again.poor poor service.
Food and service is always good. Drive thru takes a little time to get through. But the food is always what I ordered. So no complaint.
TBell is my jam. Glad the nacho fries are back since theyre the only thing on the menu my 3 year old will even eat. Some magical days our orders are extra stuffed and its like being blessed by the gordita gods.
If you catch them on a good day you can get food done right. Its hit or miss here but they got 4 stars because the cashiers are nice and friendly at the drive thru.
Absolutely love the XXL burrito. Super filling, constantly delicious. Made even better with hot sauce. Tacos and wraps are all delicious. Getting hungry writing this.
Good food but slow service.
I ask for one thing a chicken quesadilla with Justin meat and cheese no sauce the guy even told me the name of the sauce in he said OK sir you dont want that saucy put it up on the screen in everything I get home 20 minutes later sauces on my quesadilla. TERRIBLE
The last three times I have been to Taco Bell in Auburn NY have been terrible experiences. I go for crunchwraps and chalupas, and they have been out of the ingredients to make them. It takes forever in the drive thru lane, and then I find out I cant get what I want. This shouldnt happen. The management in that store should be replaced.
This location is pretty consistent. Expect a long line but thats only because of covid and just a surplus of customers wanting a decent meal at a decent price.
Avery was very useful. I had a stroke. I can not speak well. The is man at taco bell I like to see is him
Order took forever for relatively simple itemsFood was coldJust was not a pleasant visit, staff was not very courteous or pleasant.Restaurant wasnt very tidyMens room was DISGUSTINGNow itll be a long time for me to go back if I go back at all
Good food but only when you actually get what you order. Theyve forgotten on some of our orders and its been big, uncheap items. Wont be going back.
Had veggie power bowl. This is a good Taco Bell. Friends like to go here. Enjoyed stop with my husband in between errands. Nice place to take a break and relax,
It was not a good experience. I asked for extra sugar for the cinnamon crisp and every employee looked at each other. They all was yelling to each other who is gonna go and get the sugar. Not professional at all
Im not sure why they still dont have a freeze machine after months!!!! They also never have any flat bread. Very slow and I love tacos. Guess its Moes from now on!!!
Check your order. Quick to fix mistakes. Glad nacho fries are back but took away nacho party pk.
You can still get beef meximelts by asking them to add beef and pico de gallo to cheesy rollup. I cant believe they took it off the menu. Thank God they can come close.
This is about the only fast food I eat anymore. I always have the bean burritos. They will do in a pinch. My kids like it. The parking lot is in bad shape and the store is worn out. But what can you expect. Friendly staff.
Waited 40 min for 1 taco, when the cashier took my order I had to repeat myself constantly and when she spoke I was sprayed with spit. Even when I got my order they completely mixed up my order that had one taco, how is that even possible???
Morning staff was rude and not friendly. Felt rushed when it came to ordering.
The Bell is usually a favorite but this visit in Auburn was disappointing. Rest room was dirty and out of toilet paper. One crew member seemed to be the only one looking out for customers. Wish I could give his name but I didnt get it.
Took nearly half an hour without many other people in the store. I dont think that for a restaurant advertised as fast-food these wait times are acceptable.
Terrible..iam so disappointed with this place now. The last 3 visits when going threw the drive threw they didnt make my order right. I ordered a power burrito that is 6 bucks got home it was smaller then a bean burrito and all it had it it was lettuce no meat no chese this is the 3rd time this happened i will not be going back to this location in auburn. Disappointed
I jus go there for the nacho box & a crunch wrap... 😋
The food is scrumptious! But I’ve been in the bathroom for ten minutes now, no toilet plunger in sight. I’ve been calling for help for five minutes with no response. Please send help.
The wait was rediculous and the woman at the register didnt give me or the other customers exact change back due to out of pennies! How are they allowed to do this? The food was good.
Food was coldWait was longLettuce in the spicy potato taco was wiltedJust all around bad foodNo wonder why I had not ate there in awhile. Seems like the quality of the food has diminished
I dont know what happened to this location,but service is so slow regardless of amount of business.love the affordability of taco Bell and food is pretty damn good.but am not going back to this location anytime soon.very disappointed.🐂💩
I ordered a taco 12pack plain( specified just meat and cheese) got 3 out of the 12 that way, the rest had lettuce on them.
The food quality is good but Every Single Time Ive gone day or night these morons Never get the order correct even with the screen right in front of their faces telling them the specifics.
Had nothing. Everything was broken
Drive thru lately screws up your order alot
The service was awful, we waited 30 minutes for food that was also awful. Very disappointed, if you’re looking for good food that is served quickly I do not recommend this fast food restaurant.
Service is slow, expect long waits even with no lines. They also fold the burritos wrong, you end up eating each ingredient stacked on top of each other instead of them being distributed throughout.
Good food
Got the tacos Supreme... and not much meat were in the tacos... less than at the Fairmount Taco Bell. Other than that it was ok.
Ordered a party box of soft tacos with sour cream with tomato’s I got cold hard and soft tacos no sour cream and no tomatoes with a very rude team member asked to have them fixed and she said she couldn’t
Im not impatient. But an empty drive thru, mid day, shouldnt take a 35 min wait for 6 tacos. Just saying
Sooo painfully slow and how the hell do you run out of tortillas!? Thats like McDonalds running out of buns, shouldnt happen! Honestly, I think it would be faster to go to Mesa Grande, park, wait in line... Cheaper too!
Food was good, service can be a bit slow at times but they are usually slammed
No mango brisk in weeks slow wait times for food and staff ignores when you try to wait at counter
Since Bill the manager left, things have slowly gone downhill. Its not terrible, but just doesnt live up to the standard he set.
Consistently good and open late. Also note staff is more polite compared to other chain fast food on average.
Friendly staff. Good portion sizes. Clean dining area and reasonable food prep wait time. Good place for comfort good. Home town feel. Thanks
Closed due to maintenance. Thanks guys. Cant do it while youre shut down for 8 hours overnight?
It was a long wait and there was only 3 others there a head of us and even they wear saying how long it was thats all i had a problem with. food was good play looked clean.
The sprite taste kinda watered down but the chicken quesadillas are good!
Just a run of the mill franchise store. Slow service. Unfriendly staff and got my order wrong twice. I would not recommend since even after they finally got my order right the food was ice cold.
They ALWAYS get my order wrong by putting dairy of some sort in it when I order without.
The wait was stupid long. It was a little busy but nothing insane. I have a 30 minute lunch break and I spent all of it waiting on the food. Train these guys please. They looked like they were really struggling. :(
I love this Taco Bell. I always order a Frito burrito with lettuce and tomato, they make them fat! Super friendly people who make their food with love and care.
So slow!!! If your in a hurry dont bother!!!! The fact that after each thing u order they are quick to say does that complete your order is beyond ridiculous!
Harold and LaFasia(sp?) At auburn ny location are so friendly and helpful and just makes my day. They both go above and beyond in customer service. I heard LaFasia compliment Harold on a good job done this morning and that is so important for employees to hear from their supervisor.
Food was good. A little line but not to bad.
It took over 40 minutes to get 3 tacos at drive thru. When finally got them they were a soggy unedible mess
Had a hair in my food felt like the manager thought I was not being honest
The Auburn taco Bell drive thru is so slow I waited 25 minutes from start to finish 17 minutes after I order 1 chicken quesadilla meal
Lately these guys have been killing it. Quick food. Orders have been correct and Ive even gotten unexpected extras. Hugely improved.
Its Taco Bell... Food was hot and tasty. Clean dining area and friendly staff. Cant ask for anything more!
Good service. I wasnt exactly impressed with the food temperature. Overall okay.
Young kids take up 2 spaces near the door making it harder for handicap entrance. Then the manager dont want to talk about it to resolve the problem. It was an emplwho took the 2 spaces
Good food well package. Just wish the inside of Taco bell was open.
I ordered a bean and cheese burrito and got bean and rice. This is the second time this has happened. I have to go in and tell them exactly what I want on the burrito. Disappointed
This is the third time they messed up my order. The staff there just doesnt care and r very RUDE. I want my money back and wont be going back again...
I HAVE HAD EXCELLENT SERVICE AT THIS TACO BELL WORKERS WERE VERY PLEASANT AND WELCOMING ENJOYED FOOD AND WILL RETURN AGAIN. KEEP UP THE GOOD WORK ON YOUR SERVICE TACO BELL
Simple and easy to order. The food was good.
Inside looks nice, but took 22 minutes for our order. That was inside. Drive to Syracuse for faster service.
Really awesome people, clean restaurant, price increases due to minimum wage increases make it impossible to buy lunch anymore. $12 for 3 tacos is nuts
Its okay.. nothing special. Should offer more food for your money. Honest review 🤨
Nacho fries! Delicious!
Waiting time is ABSOLUTELY horrible. Seems to me you need to bring a snack to fight your hunger WHILE waiting to order food.
Staff was great. Very patient waiting for us to order and our food came up very fast.
I came to auburn for vacation and they have been closed ... I love Taco Bell but hate the fact that I can’t dine here when will they reopen
It took 15 minutes to get my order....2 taco supreme. What happenned to the Fast Food idea?
Uber eats messed up my order and the manager Krystal was very helpful and made sure my food was fresh and hot.
I like burritos and mountain dew. Win win far as Im concerned
Killing it. Excellent quesadilla.
No complaints.Everything was good.If the tables were cleaner I would of gave it a 5star.
Someone please explain why it’s that hard to put sauces in a bag. Stop asking if we want sauce cause you’re just not gonna give it to us anyway
Love taco Bell, the 5$ boxes cant be beat. Wish they would keep the fries on the menu.
Food was old service was horrible. Also had to wait a long time for the wrong good and it was old and cold
Went at night. Jaya was great. Best experience Ive had there in two years.
BEST COSTUMER SERVICE IVE EVER EXPERIENCED AT A FAST FOOD RESTAURANT!!!! they are all so sweet❤️❤️
Just am in LOVE with their menu choices. You cant beat their prices either. The staff is also friendly and helpful.
Quick, friendly service, and tasty drive through Mexican food.
Rude still no sitting inside.. Orders always wrong... But it is Taco Bell
Girls in the drive thru are usually always pretty nice , can be slow sometimes .
Not the greatest experience Ive had at taco bell...16 minute wait for 8 tacos and an order of cinnamon twists...manager did apologize for the wait claiming to be short staffed, yet there were 5 people on the line...kitchen area was filthy, dining room not much better...step it up taco bell, theres plenty of other fast food choices in auburn.
Worst experience people where waiting everywhere in the Restaurant for there food place was filthy the soda tasted terrible we waited for a hour for our food just to find out they skipped our order so they didnt have our order at all in the system worst experience for us and we had grandkids that where hungry and had to wait
Somedays my order is perfect others they leave things to be desired. Example my chalupa was extra crispy
Laura is always very sweet when I come in. The crew does a great job and my order is always correct
They forgot half my food night crew needs some attention smh
Tried the bacon club chalupa. So good. And the nacho fries are back YAY!!
An 80 dollar order. And it took over 3 tries to get it correct. And still wasnt correct. Customer service was far from ideal from the cashier.
Service was slow but the food was good and done correctly. Plus we received all of our food the first time!!
The last two times I have eaten here the chips and shells were stale. Not to impressed since the new owner took over.
Delicious no wait at drivethru, awesome like it .
Okay for quick food, however, their food really does not compare with real Mexican food
The whole dinning experience was great.very nice bunch of workers and dinner was awesome
I stood there a half an hour waiting for my food
The food is fine, taco bell typical, the wait is insane, especially drive-thru
Love this place been going their for years great deals and customer service just an overall great place to eat I would suggest getting the cravings deal while your their absolutely great
The food is ok. No one should have to wait 15-20 minutes for fast food.
Friendly staff. Food was prepared accordingly.
Taco bell is a great fast food place to go especially if you want great cheap deals and their customer service is one of the best around
Staff is very slow, rude, obnoxious, and discourtious to its patrons. What are you going to do if you like Taco Bell?
The wait was ridiculously long and the food hardly warm however service was pleasant.
Manager Jamel is amazing! Super nice guy and very helpful. Highly recommend this location!!!
Food was good. Drinks were awesome. The wait was very long.
Total reviews rating 3.5
199 Reviews for Taco Bell 2023:
Review №1
2022-02-27Tomatoes all over the handle when they gave us the container. Paid $30 for 12 supreme soft tacos. They had plenty of tomatoes and lettuce. Barely any taco meat though. Overall its what Ive come to expect from any taco bell experience. Food is just eh.
Review №2
2022-05-23Every time I order from Uber Eats I don’t receive the correct order. This time I called the driver about it and she said she can go back and I got the wrong order again. I boosted her tip because it’s not her fault. From experience I know it’s the workers at Taco Bell because I’ve gone through drive through and inside and either get the wrong order or am missing items. Every. Single. Time. The picture I put with this review shows the two different tacos I received which were supposed to be soft taco supremes
Review №3
2022-05-20I ordered through the app, usually creating an unintentionally complex meal, and everything was spot on! I have been driving the 28 minutes to and from (nearly an hour round trip) this particular location for the quality and consistency! Love it. I have never experienced a single one of the other complaints Ive read about this location, and I frequent The Bell more then most.
Review №4
2022-07-21Normally Im good with Taco Bell. Lately I have really liked the way they have made the quesadilla. However recently I received an order with a missing cheesy gordita crunch, normally I would have brought it to the restaurants attention but I was on my way to my parents and didnt find the error until I was a good 20 minutes away. If it was a taco I dont think I would have cared, but T bell charges $4 and change for that item and it really stunk to have it missing. I would suggest training your workers to do a simple item count as there was only 8 items and it would have saved me the hassle of not having the food I ordered.EDIT: I never got around to complaining to the store and thats on me, truthfully I forgot until now. This happened a week ago.
Review №5
2022-06-24STAFF NEEDS TO START READING ONLINE ORDER INSTRUCTIONS!I cant count how many times iv ordered/customized stuff online before showing up here JUST because I figured it would be easier than trying to have the person at the speaker understand what all Im editing. and EVERY TIME stuffs missing, doesnt have something or entire items are missing from the bag. some of this stuff you have to pay extra to get, its borderline thievery to charge for something and not have it on your food. !!READ THE INSRUCTIONS!
Review №6
2021-07-19Ordered a crunch wrap and received a jalapeño wrap instead…. If I could give them negative 100 stars I would… legit dirtbags for putting this many jalapeños in my food. Would highly recommend not going there any time soon
Review №7
2022-06-26Drive-through was busy but they got us through quickly. The guy at the fast food counter was great they were out of a few things but he was very helpful appreciate the good customer service
Review №8
2022-05-03This place is awful! I’m a night shift nursing assistant and sometimes I go to this location after work as I live in weedsport. The last two times I have tried to order they are out of essential things. First time was beef and the second was last night and they were out of lettuce, taco shells, and a few other essentials to make tacos. Isn’t the restaurant named TACO bell! Seriously very dissatisfied! If you want tacos, don’t go to this location!
Review №9
2022-03-203rd and last time I will get food from this place. Can’t get an order right to save their lives! You pay more for extra tomatoes, and not only did I not get extra tomatoes I didn’t get any! Supposed to have lettuce on it, there was none. Nacho’s extra cheese . Barely any on it at all. Mild taco sauce please, got extra hot and fire Diablo!! Most my order went in the trash.
Review №10
2022-06-01They care more about drive thru than walk ins. We waited 20 minutes w a family still sitting waiting on food. A couple employees were touching there faces ECT. W. Out changing gloves. Manager on line. As nothing