Delivery
Yes
Taco Bell in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
Service options
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Wheelchair-accessible car park
No
Offerings
Coffee
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Groups
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 718-484-4278
Site: https://locations.tacobell.com/n...
Site: https://locations.tacobell.com/n...
Opening hours
- Monday:8AM–2AM
- Tuesday:8AM–2AM
- Wednesday:8AM–2AM
- Thursday:8AM–2AM
- Friday:8AM–3AM
- Saturday:8AM–3AM
- Sunday:8AM–2AM
Taco Bell in other cities:
Comments (199)
Everyone should avoid this place. They dont have ice any time you go there for a while now, if you order online you get your sealed bag with items missing and the latest one that just happened today- we ordered 3 doritos cheesy gordita crunches and recieved 3 doritos locos tacos instead. Only noticed when we got home. And the price difference between the items is not insignificant. With all the missing items and now this today this location is stealing money from you. Get your T bell somewhere else.
It is small and cozy. The staff was very friendly. It has a kind of Chipotle set up where the food is made in front if us. Which I ready liked. They serve alcohol at this establishment. The only thing I didnt like is I had to order from kiosk like Mc Donalds..
I went there to pick up grub hub order, one unprofessional man, they make him manager, crazy man. Rude, I waited 31 minutes for one order, crazy manager didn’t give me the food, grub hub cancel the order, restaurant looser , I am also loser, crazy man, don’t have any quality, unprofessional, I pray to god for his punishment, Monday night 7.50 pm to 08.18 pm , I waited at the store, if required management can check cameras,
This is literally the worse Taco Bell ever. Their employees don’t care and never get the order right. They are rude and disrespectful. In all my times ordering from here they have gotten the order wrong each time. Stay away!!!
Probably one of the worst Taco Bells I’ve been to. The service is horrible, they take like 20 to 40 minutes from time of order to close it out, and there’s like a half a dozen staff doing nothing but standing around and arguing with clientele.Though to be fair, I don’t know what my attitude would be having to serve the general public day-in and day-out.
Ordered a bottle of water on the electronic screen to be told they don’t have any. I wanted something bottled that I can close instead of a huge cup of water. Ended up paying 2.50 for water I didn’t get.
Do not come here. They’re thieves. They made a mistake & put sour creme. I unchecked when I ordered. They refunded me $5.42 when I paid & 6.92. This place is ratchet & ghetto.
Stupid staf.they dont respect.they dont know how to treat with coustmer.girl standing taking order she is very rood.order 2 taco nd wating for 35 mints.after i ask for my order she told me that we haven’t get.change the staf.
They completely forgot 3 items of my order. And when I tried to call to get the issue resolved, never answered the phone. Disgusting.
Love this place since it opened last year. I usually meet there with my friend on Friday night for a quick bite after work. Its become our thing. The staff is nice and they do their best to service everyone. Sometimes it can be super crowded.
Im up in age and still havent had a good review to post doesnt matter what state or country I eat in smh
That tall girl with the black glasses , Rae. I guess shes some sort of manager. But she shouldnt be because she is a thief ( she stole from me) and she is highly incompetent. The restaurant is unsanitary and unorganized and they will give your order to the wrong person and refuse to give you a refund.
They continue to leave out items Ive ordered on my tacos, or put the items that I didnt want on my tacos. I asked for Sierra mist and they gave me seltzer water! I didnt even know they had that. Like do you ppl not read and QC the orders? Like wake up and pay attention.
Worst Taco Bell franchise ever. Understaffed and no support from management/ownership means the store is awful. Wildly slow, nothing works.
Ordering online oodles says ready to pick up when get there not even half ready. Order lager drink but get medium cause they had no Large Cups. Not sure what kind of service is that.
Can’t order online because their computer system doesn’t workThere’s no fire sauce or hot sauceThey don’t know how to make half the orders on the menu
The workers are very ghetto and the wait time is long. I had to watch them through the glass window to make sure no nastiness happened.
Ordered from grubhub (from the vegetarian menu) and everything had meat. They gave me food not even ordered. Theyre a special kind of stupid here.
Absolute worst experience at a fast food restaurant. Waited over an hour for my order late at night. The staff didn’t seem to care. Never eating here again.
That place is the worst for order in the store. I waited 20 minutes for 4 taco. Never again will I go there. Never apologize for the long wait.
It is so great to have this Taco Bell in such a central location! I had my birthday party there and the staff were so welcoming and accommodating. We sat by the window and and ordered a ton of menu items, which came out promptly and were all delicious! We enjoyed the natural light, the decor, the playlist they had on, the professionalism of the staff, and of course the food! You really cant even compare it to other fast food places - this is next level! I recommend everyone support this new restaurant - you wont regret it!
The worker are very rude. One time the manger tell u cant complain about me because I am the manager.Another time the workers they went out of the store so they can fight one of the customers and the cops came honestly this Taco Bell especially this one very very very bad
Best location for night time orders they fast here at this taco bell
Honestly, for the traffic this place receives and their whole 2-4 employees depending on the shift, I couldnt ask for more. The night manager is super polite even after dealing with nightmare customers/doordash people.
The worst location to go at night. One Hour wait for food. They say they dont have enough workers. I think they dont have any experience. The move slow like snails
I enjoyed the food, however the young lady at the cashier was being super disrespectful to the delivery workers!Many of these workers are immigrants with a language barrier, more respect towards the delivery workers is a must!
Waited over an hour for a delivery order that was canceled. This place is awful and deserves zero stars.
Holy cross-contamination. Besides this- super disorganized, used the wrong sauce on the quesadillas, wrong shell on the gordita, just very sloppy food. Service was insanely disorganized. If I would have seen the food station prior to ordering, we would have went elsewhere. Gag
For such a small place the service was quick and staff was friendly. I saved the best for last they serve beer!
If you like Taco Bell, this location is just fine. People who have poor experiences aren’t taking into account this is a high traffic area (steps from Fulton & Nostrand) so it’s a convenient destination place.My recommendation to everyone is to order through the app, or use the available self-service screens. The app is far more efficient though.If you’re interested in liquor, this is a Cantina location. Beer, wine, alcohol-infused frozen drinks, & White Claws.
Dirty when i arrived but then the girl came around and wipe out the table and scopp the floor. Then asked me are u gonna order or just seat. I was about to say huh i walked in with the intension but the floor was so trashy with garbagge others left all over that i was not fine eating there. Instead since she was nice and correct in the way she spoke to me and was actually cleaning up the mess without a customer compaint i was lime alright. Waiting for my friend to come so we order. In the meantime figuring out if my appetite is back after this. 😅 there! Check. Tequiro tacobell!
Very friendly service, food is made super fast!
I’ve ordered from this location a few times so I know it’s never five stars but my order tonight will be my last. We got two crunch wraps, a chicken taco sandwich, a Doritos locos taco, a Pepsi and Baja blast freeze. My crunch wrap with potatoes was so dry, the potatoes were clearly old and hard, they didn’t add the sauce I requested, and forgot my Baja blast freeze. The crunch wrap itself had a huge hole on the top and wasnt fully sealed on the under side. My Doritos taco was supposed to have onion they forgot and apparently that’s where all of my sauce was because it was soggy. If you told me they took it out of the fridge I’d believe you because it was so cold. None of the food was even close to warm. My husbands chicken taco sandwich was drenched in chipotle sauce and they gave him jalapeños he didn’t want. His Pepsi can was also a small Pepsi, if we could order larger fountain drinks to be delivered we would have. I know seamless is expensive and a third party but if a place uses it they should make sure their food is edible.. and just in general presentable. Waste of money and will have to cook tonight anyway.
Workers were rude and very unprofessionalWait was also way too long.
Have you ever desired for your food to look like it lost a fight to Mike tyson? I have a place for you!
Change the whole crew...they are not even moving to work and they keep ignoring delievery drivers and customers
This place was okay even though my soda was flat
Horrible restaurant ever I have seen in NYC.with some lazy and rude employees
The service is fast and they always get my orders correct. The staff is patient and respectful even when you have an issue. So far the staff members that i have interacted with have been absolutely on point and friendly. They work hard and seem to always do their best fir their customers. Thank you Taco Bell.
Ordered an hour ahead of time for 2pm pickup, and they instead made it immediately for my friend and I. My friend got a notification saying your order is ready for pickup just a few mins after he ordered. When we got there at two, the food was barely warm, by the time I was on my last taco it was straight cold. Also ordered everything fresco no dairy, but my potato taco had chipotle sauce on it, and a bit of cheese sprinkled on. Did not have the guac or the jalepenos I ordered. The bean burrito I got also didnt have the jalepenos.
Terrible. Consistently have bad experiences ordering from here.
Its Taco Bell so you cant expect much , but why are my crunchwrap never crispy at this location ? Its like their grill dont work 😩
Service was fast and staff was friendly but the food was cold I order a 5 layer beef cheese and was just all bean and little cheese and cheese sauce for my nachos was cold they literally did the bare minimum when making the food
I was very disapointed the moment I walked in the door I was treated with disrespect.i had an employee react to me putting another shirt on over the tank-top I was already wearing, he yelled at me as if i was undressing and as if thats all I came in for.He treated me as if I wasnt a customer,and I felt very disrespected and uncomfortable.I will not be dinning here ever again.I asked for his name and he wouldnt give it to me, he said its Taco Bell.
Yummy drinks Strawberry margaritas and shrimp quesdilla
Me and my husband went to this taco bell and the place looked so dirty,I told him I dont even want to eat here. I work at a taco bell and where I work at is so much cleaner then this one is. I wouldnt recommend this taco bell. Very dirty.
Im placing my order at the machine only two people working and all the sudden the guy walk out and quit. So the next guy say he closing the store Im looking around like did this just happen. I guess it was to much for him 🤦🏽♀️
Very bad place. Will never go there again. My order was very late. The manger said yes this how it work here. I told I will complain about you she start laugh and said to who. Im the manger. I asked what is your name she said Ashley. That was at 5:00 to 5:50 pm. Feb 24. I have to wait for almost one HR inside crowded place. Not social Distantancy. Most of the works dont have them gloves on. The sing outside says 5 customers at the time and 25 customers in there.
Bruh this is the rudest most incompetent fast food restaurant Ive ever been too, the cashier had a horrible attitude, they told me my food was ready when it was not, I had to wait nearly an hour to get food that they told me was ready (no Im not exaggerating). They are extremely understaffed and the staff they do have can not handle communicating with customers in a way that makes them feel comfortable and not almost lose their appetites.Also they repeatedly made no orders that no one ordered.
Busy waited in line so long. Paid with cash I felt so ignored. Someone finally took pity and to be honest that day food wasnt that great and they messed up our order. $25 disappointed taking a long break
The food was cold and the taste horrible. The wait was forever, just to receive horrible food.
They dont care enough to avoid cross contamination. They dont change their gloves enough and manage to get cheese in my fresco style taco every time. Zero care and very little effort
These guys deal with mad stress and always come through 5+ times i appreciate them
This place gets pretty blown up with all of the grubHub drivers, plus just being in a busy area. Forget the negative reviews though, they do their best. Also, they are always super quick and friendly. I also always see someone cleaning, and the staff working as a team. They get 5 stars from me for sure.
Do not order at this location if you plan on waiting an hour for your food. I ordered online here several times and every order took very long to complete not sure if it’s management or the employees but do not order here if you plan on ordering 2 hours ahead
The most rude cashier I could imagine. The food was prepared well but it seemed the norm that the woman at the front was comfortable being completely dreadful. Do yourself a favor and if you see eyelashes as long as a Monday at the cash wrap save yourself the headache and use the automated screens. Its also clean but eat quickly there is a 30 min dine in limit!
If I could give this 0 stars, I would. I ordered tonight at 9:22PM via Grubhub. My order sat In the works until Midnight. No one delivered it and obviously no one from the restaurant reached out to the delivery driver to see what is going on. They just let my food sit there until close without making an attempt to either get ahold of me or the delivery service. For THREE HOURS! This is beyond unprofessional.
Very very rude workers .... i think they should try to find professional workers
The worst experience ever! I ordered from this store via GrubHub. My order took 1 hr and 1/2 to get to my house and it was completely wrong. I had to go to the store myself to try to get my order straight to no avail. I waited almost 40 min. in the store and still didnt get my order. I watched 10 people get their order and mine was nowhere close to being ready. I contacted GrubHub for reimbursement and left the store completely frustrated and hungry. The staff was rude and very disrespectful to the customers. The work station where the food was being prepared was dirty and the workers seemed to know very little about their jobs.I will NEVER go to that Taco Bell again!!!
One star because they will not let me leave my comment without adding a star, the staff was so rude, and you would think that because the manager was taking my order her attitude would be better than her staff but she was the worst. No eye contact constantly rolling her eyes and everytime my fiancee and I asked her question she huffed and puffed before answering. After my order was complete she called my order and left my food on the counter and walked away. I asked her for a plastic bag to put my food in and she threw it on the counter and walked away. I will never go back to this location again. I rather drive a further distance to get better customer service. And my order was incorrect
Great staff in tack Bell!!, Of course if you sit there long enough you can see some of the customers coming in can be disruptive and loud but thats reflective on the area. The place is clean and well but I would recommend taking food to go. Other than that recommend picking some taco Bell from here.
The worst place ever. The owner or manager Mike is the worst, doesnt have any customer service skills, whatsoever. Cashiers are rude, cant count, if the register doesnt tell them, what change to give back, they dont have a clue. They screw up orders, all the time. The prices displayed arent what comes on the receipt. Lower price on the sign, has been displayed wrong over 6 months. The Chalupa cravings box, says$5.29 it rings up $6.49. Cashier and manager looks at you like your retarded, if you question it. I never write reviews, but make consumer affairs complaints. But I wont. What I will do is not patronize this place. Neither will my clients.
The customer service was poor, poor, their attitude sucks especially from the red hair manager ......I ordered a taco box which they then gave everyone my order before me then the have the Audacity to give me it in a bag and as I was about to leave, the cashier called told me it was the wrong order because the box was missing then gave me the bag back as she noticed that the were all being petty........ my fries already soggy. Worst place ever I hope the owners teach those who work there about customer service.😡
The only thing that tasted fresh was my soft chicken Taco. Everything else was old food or it had sat there all day and before closing they decided to serve an Essential Worker or anybody their leftover from the day or the week.. So sad. I probably will never go back. Nostrand and Fulton taco Bell sucks.. went between 10pm and 11. Some European guy made most of my food and the manager bla ck made my quesidilla. It was beef and salty as heck...
My worst experience ever. I ordered a party pack from Taco Bell May 31 2019 around dinner time 9pm. I called and placed an order and got there in under 10 mins, being that Im only in walking distance. Got to Taco Bell only to find out it was crowded and both managers were on the floor. I got pissed off on so many levels because ppl that were coming after us were being served. To my surprise my order wasnt even in the que to be made. My friend and I was upset and asked for the manager her excuse was they were out of cheese and that was the reason for our 45min wait. I love me some Taco Bell but to wait that long for a party pack with only 6 customized tacos out of 12 tacos is ridiculous. Im not one to complain, but someone needs to fix this right away.
Not sure why so much negativity here but every time I was in store I didn’t have an issue. I don’t really eat there often but never had a problem
I was charged $28 dollars for 2 cheesy Gordita crunches, a chalupa and a quesarito for delivery 2 hours ago. The order has yet to be processed and now it looks like the location is closed. I wouldn’t have ordered from there if I thought I couldn’t get food from there today and I absolutely should not have been charged for food I will not get 🤷🏼♀️ Please refund my money, Taco Bell, and have a happy New Year 🎈
This taco store also appears to be a nice location to work, so Ill give it a try soon! Every member of the staff is friendly and helpful.
Waited 30 minutes for 3 tacos and 1 chicken quesadilla. Food preparers were slower than the average snail. Cashier had orders waiting on the counter while she joked and giggled with the food preparers. One had to tell her that she had orders on the counter. Worst Taco Bell ever!
Once in a while like to eat here. Pretty clean. Very small store. About 5 tables with seating. Two self serve kiosks to place orders, but always 1 cashier. Pretty fast with orders. Regular crunchy tacos with Nacho frirs my favorite!
Why are the reviews so tough? Everyone who works here is so friendly. They have a TV with music videos you can watch during the wait. Five stars.
Garbage Service!!! Better call the Better Business Bureau on this place. Waited over 25 mins for a damn burrito and a drink. In addition this is not the first time this happened. However the 4th damn time!!! Really!!! Its not even that hard to make. Staff crew is incompetent they are up there singing songs and playing around. Plus the cant even give a refund on my order because they are incompetent and dont know how. After asking for a refund this dummy still didnt give me my drink. Its like they want people to flip out over there.
Messed up my order again, so far everytime Ive ordered from them something has been wrong. Save your time and money and go to a different location
The place is horrible. I went in there because I was hungry. The customer before me was on the phone so the cashier took my order while I was doing that the cashier takes another order very crappy customer service. The manager come same thing when I did get my food it was very raw. I also for diet Pepsi got regular Pepsi which had no ice. Manager tells me with scarism happy labor day. This establishment should be shut down. I have reported this to the board of health. My opinion this place is horrible and doesnt desrrve your money. Please shut this establishment down for good.
Service nice and fast. They have kiosks if you dont want to order thru the staff. The food is pretty typical TB, so dont get your hopes up. I will upgrade to 4 or 5 stars if/when they start offering booze.
The food is good but sometimes the customer service can use some work. Not today though on 10/12. I must say she was genuinely sweet. This was around 1pm in the afternoon and recently employed by Taco Bell.
Taco Bell is fundamentally great. This particular one is alright, but theyre consistently slow compared to what the online tracker says. Id expect to wait another 20 minutes compared to the tracker.
Id literally fire the entire staff and start from scratch. Slow, not pleasant most of the time, defeats the purpose of fast food. Who ever is doing the hiring and the training (especially the training) should be fired too. Literally, no one is on the same page or the same speed or lack of. A disgrace to to customer service business.
Yes, it is taco Bell. But I have been waiting ten years for one to come to this neighborhood. The key is, never order delivery from this location. The staff is not responsive to the line of seamless/GrubHub drivers. Enjoy it in person. They have alcohol.
Usually so crowded around 2:45pm youll be bagging your own food as the sole cashier takes orders, fills drinks and moves out of the asst managers (or the managers) way as he saunters to the cooking area, oblivious to the long line snaking toward the entrance door. Food is good, though. 😆😂💀
Yeah, this place is a mess: the staff is yelling at each other, the lines are atrocious and I literally waited 30 minutes for my “fast food”. On the bright side, they give you a glass window to see the prep area, So you can enjoy watching the staff not make your food while the line piles up.
Service was slow got my order wrong I visit this location a lot food it what it is but service could be better
Food is as it ever was. As is the accuracy of the order and the service.
Mobile order was placed in advance and I still had to wait 15min when I arrived 15 min after the ready time. They barely fill tacos, burritos, etc. Prob one of the cheapest tbells Ive been to.
Prepare to see seven people behind the counter simply talking or staring right at you instead of fulfilling your order. Can’t forget the manager chick yelling that she has to go cause her shift is over and id attempting to get someone to go to the cashier to cover her. Could you be any louder?
Im am super excited theres finally a taco bell to where i live. I say it all the time, there just arent enough taco bells around. Foods always been good. And i like that I can see them making my food. Also nice to see that it looks like locals in the area work there.
Let me start by saying this is honestly the worst customer service I have ever received. The 2 servers that we’re making my food were super unprofessional. As they were making my food they were laughing extremely loud and taking forever to finish making my tacos. On top of that I had to tell the guy and the girl with the braids twice that I ordered extra sour cream. I ordered the Double Chalupa, not only did the guy put minimum meat, the girl wrapped it up without putting the lettuce and tomato on it. I had to remind her that it comes with lettuce and tomato, which is something that she should already know being that she works for Taco Bell. Instead of the employees watching Black Ink and conversing & laughing with each other while they work, they need to be more focused on having stellar customer service and getting the order’s correct. I will never come to this Taco Bell again. Train your employees right!
The staff in the restaurant are incredibly rude and disrespectful. I wanted to take my order. They scolded me. I waited more than 1 hour.
Taco Bell is one of my favorite fast food restaurant. So when I found out that there was a Taco Bell opening up near me, I became excited. When they finally opened up, I went there to try their food. I have to say, the service was very fast and the food was great. Go there.
Tried Taco Bell here for the first and last time. The staffs were extremely unprofessional (even childish and self-centered). When I was there, they were in a passive aggressive fight among themselves so they angrily made the food in front of customers and refused to take the responsibility to make my coffee until I had to friendly remind them that I ordered the coffee. The coffee did not even fill up the cup when it was done so I ask “can you add the coffee?” they interpreted as extra coffee and tried to charge double... So I just simply took the half-heartedly made coffee and left. Also, imagine eating something made out of anger... No apologies or explanation to the customers who had to witness the drama and endure the long wait as the consequence. Never want to be back here. Sorry.
Terrible service. Waited for ten minutes, only person in line, and nobody took my order. But apparently they felt 3 staff could be on break while I just stood there? Wont be coming back.
I must say very appealing style and great interior. I actually enjoyed waiting for my son to order and receive his food. I watched the tv . It didnt take long but it also wasnt packed. He said the food was good so no complaints this way.
EXTREMELY Slow service! Untrained staff! They list things that youll pay for at the kiosk or mobile order and it wont be available in the store! Too loud music playing constantly in the store. Tables are always unclean. HORRIBLE service.
Ordered a chicken tacos, however they served me a beef tacos which i shouldnt have eaten. I realised in a bite that some things wrong, but no one there really realised that its a big mistake. It was taken very casually, infact then they charged me extra for the chicken again.
The last few times I’ve been there the staff has had the best customer service and they are very hospitable. The pregnant young lady and the gentleman with the Travis Scott braids, keep up the great work!
Come here only if you are desperate and can’t fight the crave! Ghetto and dysfunctional. Waited over 25 minutes for 2 items. When I went to see what’s up, they said my order wasn’t in the system. No winning here. Staff is rude I have seen them tell people off when complaining about waiting. I hope management sees this and tries to resolve the major issues here.
My order was completely wrong and still have the right to send the order anyways! You all should be fired! It’s pretty obvious your Taco Bell team on Nostrand Ave can’t read.
This location has the guests use kiosks to order their own food. I really like this option. And, the customer service was very attentive too.
I was forced, forced I tell you, to go to this Taco Bell.My last experience was over ten years ago in the Village and I swore never to enter a Taco Bell again.This location is relatively new, pretty small with five or six table and it is bright and clean.You are able to see the food being prepared behind a little window and it is prepared and served efficiantly by staff that are suprisingly smiley and apparently happy.the tacos themselves are just fine in that mystery meat, Iceburg lettuce way. I did really enjoy the Doritos hard shell taco and would recommend for Taco Bell fans.Will I go back for more? No, not by choice, but it is definitely better than my recollection from a decade ago.
The crew members there are extremely rude and shows bad attitude to customers. I visited there once and they made me wait about 30 minutes for food. They need to hire new crew members who can serve the customers friendly and pleasant way.
WORST TACO BELL EVER. Constant swearing. Have to fight to get peoples attention. Dont bother mobile ordering, youll have to wait 20 minutes to get your food.
Sometimes theyre on the mark but usually they arent. Plus someone stole my husbands phone the other day while he was here so that just seals the deal. Sorry new Taco Bell that we were so excited to get but well never be back :/
This was 1st time ever eating there food and I regretted it. I will never buy from there again. My chicken quesidilla had no chicken. The only right thing I got was my raspberry frozen drink.
Meh quality Taco Bells food. Not downing Taco Bells in general but this stores quality is sub par compare to other Taco Bells spot. It may be good for someone, who doesnt know any better.
To begin with they were very late with the orders. The manager in there was very disrespectful towards the delivery guys and the customers. They messed up my order twice. It is ridiculous. Bad customer service. Horrible! Don’t ever go!
Yea, they’re busy, but to make me stand there for a half hour waiting for a taco and then making me seem ridiculous when I asked patiently if my order went through was just over the top rude. It sucks this is the only one near me...
The billing system is faulty. A bean burrito is listed for $1.69 on the touch screen based ordering system. However if you order the same at the register, it rings up for $1.99. The manager is helpless and blames it on the ‘system’. But unless one is watchful, you are taken for a ride.(Got to say he refunded the difference - but the system remains faulty)
So over trying to get lunch from here. The workers keep messing up my order I ask for burritos and Mexican pizza I get tacos and nachos. Whats worse when I go its not even crowded. But when I complain they say its what I ordered ignoring the recept
Chicken power bowl is slamming. Theyre service tends to be hit or miss. Some days they move quickly like today and some days your stuck in there forever. The $5 box is never $5 lol its usually like $6.79 or $6.99
It was busy, the (Manager) told everyone waiting to place their order, they would have to wait at least 15 minutes. This was ok because it was very busy. I placed my order and noticed people behind me was getting theirs while Im still waiting. When I inquired about this, I was told that I had to wait an additional 10 minutes. UNBELIEVABLE! BAD BUSINESS😠
Worst experience of my life I will never ever go back there i just asked the girl to wear gloves while making the food & she replies that her manager forget to order gloves I will also suggest you guys that it u love your self don’t go there
I went in there today and ordered the mini quesadilla nachos and added chicken to it and when I got home there was no chicken in it which I paid extra for so I believe they stole my money (can u press charges for that since thats theft?) And I had ordered the #11 combo supreme and I asked for a bottle water and then told me it is more than the fountain drink... the large drink by itself on the menu is $2.69 and the bottled water is $2.09 so how is it more and then they didnt even have the bottle water in stock. This is all told to me after I paid the cashier whose name on my receipt is Silvia C who didnt even ask what I want to drink. Its safe to say those theives wont be stealing my money again!
Short handed they need more workers badly. I paid for 6 supreme tacos and didnt get what I ordered appearance / Dirty I wouldnt eat there.
Very poor serviceI shouldn’t have to wait 1 hour for 6 tocos and not for Grubhub I walked in and placed my order the “Rules” they have on the door aren’t big enough because NOBODY WAS FOLLOWING THEM the workers where constantly telling people to go outside and they where taking way to long to make some damn tocos no type of organization
Unhappy workers. Dirty work station. Cross contamination. I will not be coming back to this taco bell.
Communication between staff is sketchy. Person preparing tacos didnt know to make my order waited longer than necessary.
The team on 10/6/20 in the afternoon was awesome. These dudes need raises. Seriously, unbelievable service. And during a pandemic! Masks on. Rocking and rolling. Everything was perfect.
This Taco Bell is the worst!!!!! There’s never enough staff. The staff they do have are extremely rude. This location need supervision. I’d recommend going somewhere else. Save your time and money
This is by far one of the worst Taco Bell establishment I’ve ever been to it is beyond ghetto there is no order in there it’s always an issue with getting my order correct and the there’s always an issue with customers ordering via the kiosk and customers ordering at the register.. there is always confusion on who’s next.. great location but the team needs to be fixed..
Ordered in, and they only decided to make my food after 20 min when I asked them about it. If I had never asked they would have probably just omit my order. This is the second time this happens to me here.
They need more employees to prepare the food also can you please need to be trained on hospitality their Urban upbringing is shown in the way they speak to customers at this location on Nostrand Avenue off of Fulton Street.
All time Rude behavior with customers.unprofessional persons.👎👎😡😡👎👎👎👎👎
A cut above the rest. This is the only fast food restaurant in a 5 mile radius that doesn’t double as a homeless shelter. Friendly service, food is as it should be (for, ya know, taco bell).
It’s really very bad very very rude cashier very rude managerI would never recommend to go in this location because here there is bad behavior from the restaurant manager and the staff there I visited twice during 4 days the second time I spoke with the manager and his fingernails were long and dirty. I cant believe where the inspectors are looking for and where the Taco Bell care team is
Good place, friendly staff, but burrito preparation and filling could be done a lot more professional... In other words, put something in it worth my hard earn money.
This a new Taco Bell Cantina. Cool space with TVS. Service was great. They do give free refills on soda. They also have happy hours specials.
The young lady at the register seemed to be extremely busy on her phone as i stood infront of the register fro good 3 minutes to order a coffee only to find out the apparently the coffee machine was broken when clearly the screen on coffee machine displayed ready which means it is working.
Delicious. Staff courteous. Food takes a a bit longer to prepare given Uber eats and others alike fulfilling orders.
This is the slowest Taco Bell in the planet. Every time I go there packed or not it don’t stay for less than 40 min because the service is too slow. They are not taking this job seriously, everyone should get trained again or something. This is just bad service.
Staff is rude and inexperienced! Lines are always long and it always takes even longer to get your food. The last 2 times I went, I had to cancel an get a refund because of the wait. Management was very unprofessional and walked off to back somewhere and left cashiers an cooks to run front!
The place was nice and clean but some staff were a little rude and forgetful. We were in a rush so didnt have time to check but they forgot my friends order
The staffs are super lazy, fooling around all the time,whispering in each others ears and laughing.I work for Doordash and my customer gets mad for their bad service.
Taco 🌮 is food good
This restaurant employees don’t care grubhub delivery guys And I’m waiting 1:30 hours. But this oder is not ready. They’re don’t care for delivery order. It’s not first time with me. They are doing with every grubhub delivery guys .
Constantly getting my order Wrong As Well As Missing Items, Fountain Drinks/Sodas With Little or No Soda Syrup.Very Disappointed With This Location.
Service was decent and semi fat clean store friendly staff
Very dirty location. The food was ok but very dirty and sticky dining room and the location is small. The staff didnt seem all that bad but the manager can be heard yelling and belittling staff and other individuals alike.
Besides having to pay 42 cents for extra sour cream, the food was again just disappointing. I just finished eating a crunch wrap that had no crunch and more sour cream than meat. every time I go there it’s something. the wrap was soggy and just not good. I will not be going back there.
Theyve redone some of the locations theyre very spacious and clean I love the charger ports while you eat you can recharge your device
Best food from any taco bell Ive ever had and beyond exceptional service is provided.
Dont Ever Go. I waited hrs to get my order. They are the worst plus they made me wait in the cold all that time last night. Will never go back.
Service is slow ,staff unprofessional. Its theft of services if I pay for a service and dont receive that service. Thats exactly what happened when I visited this place and didnt receive what I paid for... Wrong order and missing items. Never again!
If they get your order right, its decent. Always so crowded and they are too under staffed to handle in store orders and online orders.
Way too slow. I love that young people are working but they need to focus on customer orders vs. their high school gossip
RUDE RUDE RUDE RUDEEST customer service i have ever seen in new york restaurant business.they dont care about customers time, I order twice but both of my experience was horrible.
I try not to visit this location because they’ve messed up my orders more than once.
Slowest taco bell I’ve been to in my entire life. Always a huge line. Employees have zero sense of quickness
They are very positive and helpful.
Rudest customer service I have seen. Terrible. Yelling and not even paying attention to noone. I wanted to give -5 stars but I cant unfortunately
Great item selections w good price points best fast food w foodies w a big appetite and a not so big pockets! Go and enjoy.
Saturday night staff was hood & ghetto music was overly loud sounds like the speaker was gonna blow food was ok I had better at different taco bell locations
The chick forgot my sauce it was only 1 that I requested. Sheesh.
I was impressed by the new layout and customer purchase option using a tablet. food was prepared in a timely fashion and it was satisfactory.
Liked the chalupa craving box but only enjoyed the tacos and nachos and soda. The burrito had too much beans in it.
Great engery. Awesome and awesome and someone who is very shy its easy is walking there I order stuff Im go and the wait isnt long.
Its a taco bell...
I litteraly ordered on Uber eats and my tacos are missing tomatoes and sour cream...can’t follow directions dislike this Taco Bell
They messed up our order BUT!!! WE GOT EVEN BETTER THINGS !! NO DRIVE THROUGH , also a lot of wasted people on a friday night ... guiltyyyyy!
They got several of my orders wrong, and there was a can of bug spray on the bar during my last visit.
Everyone was very nice ! Friendly, A place where I wouldnt mind eating again!
This place is trash, Ive been here 4 times and each time the food has taken at least 15 minutes to come. Staff are rude and extremely disorganised.
Employees behavior is very bad 👎..They dont know how to treat the customer and take too much time make the food.
Nice Taco Bell with friendly staff. I just hate the small digital menu with changing images. Its too small and confusing.
The service was great and the employees was very professional and quick with my order.
There was a white girl at the front register with green eyes and red hair.... she was so beautiful and polite
Im from Germany, so of course I like Mexican fast food, but it is a lot more expensive then in germany
The employees were crazy awesome. Seriously. But the food was so bad. Waste of money. Awesome employees.
FOOD WAS GOOD.TRIED D NEW TACOS BUT CANT REMEMBER THE NAME.LOVED THE SHELL.
I didnt no taco bell would have Me litt like this🤤
Not really a fan at all food its a waste and just gonna make you fat if you dont think so ask my exs mom
Terrible waited 1 hour for food
Ordering went smooth employees helpful and establishment clean
They are too rude..slowest service ever i have seen
Good place fast service they have many tables and cheer the most hard how to find a park for your car but I like it.
Didn’t have the naked chicken chalupa that I ordered, still a great time like always. The natural light was a plus, as was the CNN on the television.
Delicious as usually. Busy night. But team workers kept is friendly despite rude people. Thank you as always
Beuaitful new Taco Bell with a great staff. All the regular taco Bell items, lots of natural light, and I hear booze is coming at some point.
Missing items from my order every time I come here but employees are nice about it at least.
If you get an order to go, check it, because 10/10 what you want WILL NOT be in the bag.
This Taco Bell has stepped it up from back in the day. This is surely a great place to eat in + they got happy hour!
One of the only few taco bells that wrap up their drinks with plastic
Tbh one of the worst Taco Bell’s I’ve ever been to. I’ve been here for over half an hour just waiting on some of the slowest service in Brooklyn. I regret coming to this location.
The customer service and the area is clean but why was my food semi cold? I was looking forward to a good experience but it was very mediocre.
Staff was too buzy talking and forgot part of my order
Guy at front was kinda rude
Theyve never gotten my order right. And they are always deeply offended when I ask for no cheese.
I dont like taco bell. The tacos never stay warm for too long and gets cold fast.
A friendly staff, but kitchen was a little slow/messy and OMG THEY SELL ALCOHOL?! No value menu though?!
I love to eat in taco bell theyre clean and tacos are well made.
Total reviews rating 3.3
199 Reviews for Taco Bell 2023:
Review №1
2022-01-19I asked for a spare of their plastic bag to hold the drink because I am riding a bike. When I got home the drink was spilled and they wrap it with the plastic wrap but did not wrap the whole drink at least even that wrap would have helped out if they wrapped the whole entire cup. The place is dirty and sanitizer does not work.And the woman who were talking to me already have an attitude answering me when I asked for a plastic. A drink carrier would not help me at all and she was gonna give me that even after explaining Im riding a bike(stupid much) I understand that working in there must be very stressful but, I asked politely and I was answered rudely and with full of disgust in her voice. If you cant handle your job find a better one that you can.And, I dont understand why she cant spare me one plastic bag. If Im in a car I would not ask right?But anyway, all in all rude employee and not fit for the job.
Review №2
2022-08-10Good food, and hard to find cheap quick food around here.Great and friendly neighborhood crew, but I cant believe you make your staff work in a store that is easily 85 degrees. I just came in for an errand day lunch before work and was dripping just while sitting for the few minutes for my take out.They definitely arent getting paid enough, this heat is brutal.
Review №3
2022-05-19The servers are amazing and fast. The food is delicious as always. But they need to fix their kiosk.
Review №4
2022-04-30Im giving it 1 star only to highlight how bad this particular location is. This review actually deserves no stars! The staff on this particular day was horrible. Attitude from the female cashier that tried to give me my change in pennies, when there were nickels in her drawer. The so-called manager, who displayed zero management skills tried to back her up when she lied to me about not having nickels in her draw. After he tried to argue with me about not having to open the register and give my change in the way I wanted it. His words were Youre buggin These workers were rude, and totally unprofessional. The funny thing is, after I cancelled my order which forced him to open the register and refund my money, I pointed out that the register was full of nickels for all to see. He mumbled something under his breath when confronted by this fact. Ive had wonderful experiences at Taco Bell restaurants in the past. This has got to be one of the absolute worst displays of a lack of customer service I have ever experienced. There must be better qualified individuals out there to take these jobs. My message for your corporate office is this. TRAIN BETTER, HIRE BETTER OR YOU WILL QUICKLY LOSE MORE BUSINESS TO YOUR COMPETITION!!!
Review №5
2022-07-31Easily the worst Taco Bell I’ve ever been to and possibly the worst service I have ever received at a fast food place in my entire life. And trust me, I have been here numerous times, probably a few dozen if not more over the course of 2+ years, so I am speaking from experience. If this had not been such a consistently awful location over the course of multiple years and numerous visits, I would not be leaving this negative review.If you go past 9 or 10pm, expect to wait 20-30 mins or longer. My order has been lost multiple times and I’ve been stuck waiting while others who order after me receive their orders. I would’ve waited indefinitely if I hadn’t asked an employee about those orders. And there is no apology whatsoever when things like this happen. I haven’t even bothered with attempting to get a refund because I know that I would be faced with an intense level of frustration and disrespect from employees for even trying, so I’ve avoided it and just gotten out of there as quickly as possible with my food when I’ve finally received it after wasting so much time waiting.Almost every single employee seems like they’d rather be anywhere else and doing anything else. Employees have even openly threatened each other with physical harm (not in a joking way) in front of customers. Even when employees mess up an order or give objectively terrible service, they treat you like you’re subhuman and you’re nothing more than an inconvenience to them, even if you go out of your way to be as respectful, polite, and patient as humanly possible with them despite them treating you and every other customer like garbage.Seriously, avoid this Taco Bell like the plague. In general I am a super understanding person when it comes to customer service, but this Taco Bell has gone way too far. Honestly the entire staff needs to be fired, the store needs to be shut down, new employees need to be hired and paid better with better benefits, take the appropriate time to train, then reopen. I do not say that lightly. It is THAT bad. If you engage in the behavior I have consistently witnessed at this location and show such open disdain for your job to the point that it creates a hostile environment not only for other employees, but for your customers, you should not have that job.Do not visit this Taco Bell if you want service that is anywhere near fast and do not expect to be treated with respect here. Expect a very uncomfortable, hostile, slow process to getting your food and you will likely have your expectations met.
Review №6
2021-06-26Dont order from this location! Pretty sure I just received two taco shells - there was hardly any meat or toppings included. Also ordered chips + nacho cheese. The cheese came in a 2oz container, which was not even half full and lasted a total of 4 chips. The lettuce on my remaining items was wilted, brown and smelled absolutely foul. Good thing I had extra chips to scrape it off. Couldnt finish any of the food I ordered, unfortunately.Ordered via doordash - the order was correct, delivered on time and hot, so no complaints there.
Review №7
2022-05-31They dont seem to prepare orders in any kind of order, no one keeps tabs on which orders are done, and theyll just tell you its coming its coming but never make it. All the while online orders are stacking up on their counter that they arent checking or calling out names for.I ordered ahead and got an its ready message a few minutes later. Showed up and waited for 40 minutes while other customers came, ordered, ATE, and left. I wasnt rude; asked once after a half hour if my food was done: its coming its coming. Another 10 minutes and nothing so I left and requested a refund through the app.
Review №8
2022-03-19I do a lot of food reviews, but usually dont review fast food lol. But this location was a really pleasant surprise. Its clean and plenty of seating, fast service and most importantly they make the food much better here. The tortillas on the burritos were actually crispy because they toasted them on the grill. ive never had that before. The people who cook here actually must care about what they make
Review №9
2022-06-160 STARS I was the first person in there and the last to leave with my order completely wrong after repeating my order 6 TIMES and it STILL was wrong. Workers were slow and unprofessional doing whatever at this point plus food was BURNT. Male worker had more energy to give me attitude then energy to get my simple order correct ZERO STARS .
Review №10
2022-08-13Every time I order from here I get the wrong order or have items missing. Uber eats, DoorDash, grub hub it doesn’t matter. I call the restaurant and no one ever answers the phone. Management needs to look deeper into this issue because as I can see from other reviews I am not the only one. Something as important as DRINKS shouldn’t be forgotten.