Target in New York
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New York, New York County, New York, US
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Site: https://www.target.com/sl/manhat...
- Monday:8AM–9PM
- Tuesday:8AM–9PM
- Wednesday:8AM–9PM
- Thursday:8AM–9PM
- Friday:8AM–9PM
- Saturday:8AM–9PM
- Sunday:8AM–9PM
Target in other cities:
The staff here doesn’t seem to be trained well. Had two orders for pick-up but forgot my ID. Now keep in mind that in the email, it clearly states “show Barcode OR ID.” They gave me a ton of trouble to pick up my orders, despite logging into the account and showing them the barcodes. And to make matters worse, they misplaced the second order.What should have saved time took much longer than acceptable— I’m a busy student.The management either needs to train staff better, or hire more staff to accommodate demand.
I purchased an insurance plan for some wireless earphones at this location. The sales rep told me I’d be able to return the device at the store. Upon trying to return and exchange the device, i was instructed to call a third-party that would handle the claim.Went to file claim and it’s covered by the manufacturer. I’m out money that didn’t have to be spent.The cost of these insurance plans are pricey. Management needs to instruct sales reps to properly dictate to customers the terms of the insurance being purchased.
When I heard that Target was opening in my neighborhood, I was thrilled. In fact, its first few months of being opened I shopped there almost every other week, abandoning other longstanding favorites of mine. But over the last 6 months, the store has only seemed to get worse, with its only redeeming qualities being its cheery, helpful employees, its occasional good-find, and its commendable handling of reopening during the pandemic.My main issue is the disparity between what Target is known to be stellar at (HIGH-QUALITY goods, across a wide VARIETY, priced incredibly REASONABLY) and the products that this particular store carries. I know that space is a challenge for any Manhattan store, but the Home section, for example, carries the same basic, unchanging products. Nothing as appealing as Targets Jersey City or Harlem store. Its a shame because, for example, I saw a wide collection of peel-and-stick wallpaper both at other stores and online but could not for the life of me find it at this location at any point in the last year. Again, its always the same rather basic hardware products with a couple of pillows/throws.Manhattan shoppers are often sophisticated and fickle. Whoever is running this location should know especially that in the East Village, the opportunity for loyalty can be huge should Target focus on unique, innovative, affordable products both for the home and for groceries. No one is going there to buy clothes. Nonetheless, the staff continues to be helpful, and the shopping experience itself is rather hassle-free with good energy. If only the company would focus on supplying more appealing products, then Im sure not only me but many others will be encouraged to visit and shop more frequently.
Excellent Target 🎯🎯💬Amazing E. 14th Location near Union Square. 14th Street is one of the best blocks in Manhattan and this brand new Target lives up to the expectation. Great store, great customer service, nice modern architecture. They have everything you need from paper to electronics to produce, plus some unique items like a cool mini table tennis set I picked up. 🏓💬After dessert we transform the dining room table into a ping pong table.
A friend and I had to wait 30 minutes for personell to empty the return bottle machine. I have been at this store almost daily as I live across the street from it and it is convenient. The service lock a lot to be desired. Personell locks training and people friendly manner
The staff here are usually nice and helpful and most of the time I find what I am looking for.But today I overheard the tall gentlemen with the dreadlocks, I believe he’s a manager at the store, belittling an employee because they were not working fast enough. I go into this target often because I live in the area and usually see him but I never see him working. And this is not the first time I’ve saw him being extremely rude to his fellow coworkers. I don’t understand how people like this gets hire and think it’s okay to be cruel to others especially during times like this. Target should be ashamed of themselves for hiring lazy people who thinks they can control others, I will be calling corporate once I figure out his name.Update: My husband informed me that Google hid or deleted my first review. Be aware that this location is intentionally hiding bad reviews. I change from one star to five so people can see this. I found out the manager name is JASON and I will be calling corporate first thing Monday morning.
I am a devoted Target customer and was really excited about this store opening in my neighborhood. Unfortunately, my happiness was short lived. The associates at this store are consistently rude. I am genuinely afraid to approach them for assistance. I have gotten anywhere from deep sigh, eye roll, silence + stare to its not my job. My recent interaction with an associate named Leanna left me fuming.I have shopped at numerous target locations and I have never had any issue. I blame the management team that oversees this location. You may have few bad apples but if majority of your crew are unprofessional then there is problem at the top.Note to management: Take lessons in management and customer service from your neighbor - TRADER JOES. In this day and age, you cannot slack off. Your market share will evaporate if you are not customer centric. In addition, please address your pricing discrepancies between store and online. Why are store items priced higher than your website?Note to associates: If you hate customer service then bow out and let someone else take your place. Unemployment rate is through the roof and there are millions struggling to find a job. It is not fair to you to be stuck in a job that makes you miserable. It is not fair to a potential customer centric candidate who can really use a job and be good at it. It is not fair to the customer who is spending their hard earned money only to be treated like garbage.Note to fellow customers: please surface your customer service concerns and call their corporate number. This is our neighborhood and we help generate revenue for these businesses. Getting disrespected is absolutely not an option.*google takes my reviews down if I give them lower stars* google is another Yelp. It’s pretty sad actually.
Doesn’t have what I normally purchase at target but they do have the essentials. At the time I went, staff were still trying to get items in since it was relatively new. Self checkout is nice too. They always have someone around the area in case someone needs help. Great place to shop.
This Target is smaller than most so dont expect to find all the great selections you would find other Targets. Shopping at this location made me appreciate the Target near my apartment. Managers at this location should consider having baskets on the lower level as well as at the entrance.
Store has only recently opened and I have to say that I like the place as a shopping option. Really cant beat the prices. Small grocery section which is giving Associated across the street some stiff competition (much better prices but limited selection). Prices are about 1/3 less than Duane Reade or CVS for pharmacy or paper goods. Store seems to be well run as the staff are mostly available and helpful. Smaller than you might expect, but nicely laid out on two floors.
Limited products. I would call this a target express. And the prices seem to be increased from the prices I’ve seen online. It’s good if you need to pop in a grab some soap and some thing quick. Convenient But again not at all what I thought it was going to be. The one is Harlem is more worth it to me. The staff was nice though.
This location does not enforce Covid safety measures. Every time I try to safely pick up an order, there are several employees in the front of the store not wearing a mask covering their nose. I have spoken to someone in the cooperate office and I have spoken to a manager at the specific location, yet the problem persists. Today there were way too many people in the store, the guy at the security desk and someone behind the check out counter were not wearing the mask over their nose. Given that covid numbers are on the rise again, I decided that i didnt feel safe waiting. The guy standing at the door to greet costumers condescendingly thanked me for my patience. good one. Seriously though, why should Target by part of the solution, when they could be part of the problem and still make huge huge profits!?! I wont be going back.
East Village target was excellent. I was able to find just about everything I was looking for.. The only note for improvement is on the first floor. The aisle and aisle numbers needs to be more clearly visible like the way it is downstairs. Otherwise, than thlat i needed assistance with finding and two staff workers were very accommodating and helpful.
The store is small. This department store has only 2 bathrooms. So be prepared to wait if store is busy. No eating area where warm food like pizza is served. But i did not look through the entire store to find one. If it does have one it should be place in front of store. The prices of food items are not that affordable. Its like the price of an average grocery store. The food area is very small should be expanded. The uptown Target store is much bigger and the prices like snacks are more reasonable. But i do like the store is very clean, their are a lot of self checkout registers.
Went there to do some shopping yesterday for a new coffee maker and some other things for my house. Like someone said before, its like a Mini Target Express, similar to the one near Greenwich Street. Theres a first floor and also a basement floor that has a bit more stuff. Pretty clean in there for the most part and bright too! No one offered me help though.
Love target! This is a small store but can find anything you need. Staff is extremely helpful and courtious. Shelves were a bit bare and there was one staff member that wasnt helpful and kept rearranging the same thing, perhaps she should have restocked the empty shelves. Otherwise great shop.
This is very small target store, they are not fully stocked and some dairy items like almond/coconut/soy milks are all gone. Did not see any garden items for a NYC apartments. Overall, clean and bright. The bigger Target at Atlantic Ave in Brooklyn is better but very busy and messy.
Small-format Targets are brilliant. Its amazing how much they fit into such a small footprint - and maintain everything else you expect from Target. Limited produce, dairy and non-perishable groceries upstairs. Cat & Jack kids clothes are solid. Cant wait until the next target opens on 29th/2nd.
I live in bk .. and i traveled to this target to pick up a order. i Got a email after about half an hr after placing my order .. saying my order was ready for pick up.. . got there 6hrs later and still had to wait .. they couldnt find my order for about 20 mins i stood there watching them figure out where my order was and while there the team members were very unprofessional . finally they gave up and just got one off the shelf .. i guess. . i love target but not this one
You cant beat the prices! I stop here a couple times a week to pick up yogurt, cereal, milk, etc..I pay less than at the markets. The kids who work here are helpful and they really know their stuff. Ive never been given bad advise. Also, any place that allows me to enter in my rollerblades, is okey by me!
Target has become so pathetic, I will not do business with you anymore. I do not care if you are giving away your merchandise, I am done. Just cancelled my Target card and it felt so right. And do us all a favor and do not post some lame, canned “I’m so sorry” B.S. reply to my post. We all see right through that, and know you do not give a ratzzz azzz.
I purchased a Bluetooth “Heydey” speaker for my I-phone a few weeks ago from a Target Store in Middletown, NY. After reading the instructions, I discovered that 2 speakers can be “synched” for a Stereo effect. I was so excited that when I got back to NYC I purchased another one at the Herald Square location, but to my disappointment the synching did not work. When I called “tech support” they were unable to assist me and told me to go to any Target electronic department for tech support. The Target employee in the East Village on East 14th Street was very patient and spent much time providing tech support, but was unable to resolve the issue. So, he suggested that I return when their “super techie Bladimir” was back on duty. Bladimir indeed lived up to his reputation and deserves recognition for his expertise. He was patient, professional and took whatever time was necessary AND, he DID resolve the problem! And, the stereo speakers are GREAT! However, we both agreed that the enclosed Target instructions should be more user friendly and specifically detail the method of synching the 2 speakers (perhaps with a diagram).
CARMEN provided absolutely horrible customer service! Visited this Target the evening of Sept 3, 2018. While on the elevator I asked CARMEN and a male employee if they could please look on their handheld store locator and see if they carried a particular household cleaning item that I was unable to find at this particular Target. The male employee told me yes but CARMEN corrected him and told me No. Thats what the app is for and anyway we cant help because we have a team huddle. CARMEN proceeded to tell me to look up the item myself on the Target app. Target fell way short in the hiring of CARMEN - as she leads horribly by example and discourages other employees in providing the courteous and helpful service Target is so strongly known for. This will be addressed further.
Total reviews rating 4
187 Reviews for Target 2023:
Review №1
2022-03-19The security at door today(March19th am) is awesome. Give him a break. The ladies in red shirt are rude, helpless and rac1st. Specially the one with Love is Love tshirt. Not all hispanic are thieves.... dummie.
Review №2
2022-06-24Clean and fully stocked.. friendly staff.
Review №3
2021-06-09This is the smallest target I have seen so far but surprisingly they managers to have complete variety in that place including clothes, groceries, toys, fruits, crockery, cell phones etc. I have bought couple of thing and prices were also reasonable.
Review №4
2022-03-04Unlike the other reviews, I don’t think this target is that small (Atleast for NYC). It has two floors with a decent amount of products available. Unfortunately not many registers and is usually packed, so on peak hours expect to be on line for a while.
Review №5
2022-05-24Has an upstairs and downstairs. This place is always clean.
Review №6
2021-12-07This Target has been helpful and resourceful in the East Village!! The staff especially Ron was super helpful and kind during my shopping there. They have essentials items and a great spot for emergency pick ups.
Review №7
2022-04-19What a horrific experience i had at this store because of inefficient communication and a complete lack of professionalism. i bought a pair of beats earbuds at the end of march at this location and almost immediately i noticed that the battery life was subpar so i decided to return it and thought it would be no issue since the product was less than a week old and i had the receipt. oh, but it WAS an issue. i threw out the box (as one does when one purchases an item for $130 and has insurance for said item) so i brought the product back to the store with the manual and instructions along with the receipt to return. when i went to return it, i was told by a team member that because i didn’t have the charging cord, i couldn’t return it. that was annoying but i understood and planned to bring it back to the store with the cord when i was in the neighborhood because it’s out of my way. so i went to the store today with the almighty cord and was ready to get my $130 back. but that would have made too much sense. a team member took the product, scanned the receipt and i was ready to get my money back. then this person called the manager over so the manager would let me know that that was not going to happen (after the team member made it seem like it was.) the manager jorge informed me that because i didn’t have the box for the item that i would not be getting my $130 back. i said i didn’t understand and he persisted to tell me that in 2022, in a corporation like target, that an item i purchased and have the receipt for because the computer system doesn’t have a feature that allows a human to manually enter an item’s serial number that i would not get my money. i’m being sarcastic but that’s what i gleaned because that’s what i was told — that the box was almighty and without it, my $130 was as good as trash. i wasn’t even offered an exchange for the product or a gift card. so i left the store annoyed after a chorus of other team members pleaded that poor little target in 2022 didn’t have a feature in its system whereby a serial number could be entered. not willing to let my hard-earned money go down the drain over a response that seemed asinine, i karenly called target’s customer service where i proceeded to get the runaround from equally inept but at least compassionate folks that told me that it wasn’t impossible to enter the serial number manually and that a return being accepted was at the discretion of the manager. that took 40 minutes. during this time, i discovered the serial number PRINTED ON THE ITEM. i kept the supervisor on the phone and returned to the store. i spoke to another manager who let me again know that the item return was contingent on having the box. i explained that the supervisor on the phone told me something different and that the serial number was PRINTED ON THE ITEM. this person asked me which manager i spoke with earlier and i said jorge. the manager then called jorge over while i’m waiting on the phone with the supervisor for what seemed like forever. jorge appeared and then disappeared and this new manager came back and said that the issue was with the serial number and it needing to be scanned from the box and proceeded to gaslight me even though the serial number was ON THE ITEM. ultimately, this manager said that the issue wasn’t the box, the serial number or the fact that it was monday, but it was that the store was too small and couldn’t offer a return. so sad. small little mom-and-pop shop, target, couldn’t afford to give me my money back for their item. all totaled, this errand took almost 2 hours. finally, i called a BiGgEr store at atlantic-barclays and they said that since the serial number was PRINTED ON THE ITEM that i could return it and they did give me all of my money back. avenue a target is trash and a perfect fit for all of the gentrifier karens that it caters to. imagine if i didn’t have the day off today, the extra metrocard swipe or the patience to tolerate such ineptitude?! i would have lost out on my hard-earned money. will avoid this location at all costs in the future.
Review №8
2019-12-30Ever since i lived in California, Target was a preferrence it has grocery, electronic and department store, they even have pharmacy here. Reason i like this 14 st. location.I can look for electronic or personal apparel at the same time do grocery. Today i was looking for DSLR camera for good deal prices. I know they have some sale from time to time. I did buy some electronics here before like printer, sd cards etc. They do have some few entry level cameras, not the full frame camera i was looking for.Then i proceeded to look for me some winter stuff and do grocery instead.Staff are helpful here and ready to answer and look for items you need.
Review №9
2019-06-30Idk guys. At first I was like no way target belongs here. But like.. the prices are good and at the end of the day I’m a consumer. That said, I’ve been here a few times now and it always seems understocked somehow. Idk if it’s a busy location or what. And whenever I try to preorder online, this location seems to never have the item I’m looking for. I put a bunch of photos so maybe you guys can see what I’m talking about. This home goods section does seem pretty useful here and I notice that the makeup aisles always seem busy so I put a bunch of pics of that so maybe that’ll be useful.
Review №10
2022-05-14This is literally the worst target on planet earth. Its rare that they have what you need in stock. Also the workers have never once gotten my pickup order correct. Its annoying