Kerbside pickup
Yes
Target in Webster
Categories
Location on the map
Webster, Monroe County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Public toilet
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
SNAP/EBT
Yes
Phone: +1 585-216-3000
Site: https://www.target.com/sl/webste...
Site: https://www.target.com/sl/webste...
Opening hours
- Monday:8AM–10PM
- Tuesday:8AM–10PM
- Wednesday:8AM–10PM
- Thursday:8AM–10PM
- Friday:8AM–10PM
- Saturday:8AM–10PM
- Sunday:8AM–10PM
Target in other cities:
Comments (199)
As a vegan, I review things accordingly.I review based on vegan options and staff friendliness.Vegan options: It is scattered, but its meant to be since you wouldnt put ice cream with frozen entrees, so no point deductions there. There are TONS of options for vegans including their own home brands favorite day (ice cream) and good and gather (everything else). Very generous mix of both home and foreign brands. Competition leads to innovation, better products, lower prices, everyone wins! 5/5 here.Friendliness: As with every store, the staff is ready to help at a moments notice. No store has ever gotten anything less than a 5/5 so thats what target gets also.5/5 + 5/5 = 10/10 = 5/5. Very nice work Target!
Good selection of things and the store is very clean and store is located close to where I live. There were many too customers in the store without masks and not staying 6ft apart at the checkouts. The cashier was friendly and helpful (with Target Circle app) and the restroom was clean.
I slowly find that I shop at Target more and more. Might find cheaper at Costco, but Costco can be too much sometimes.
Fast, accurate, friendly and free! I love the contactless drive up service When using the app. Very fast and easy. The app is very easy to use too! I just wish I could get anything that is in the store. Some things aren’t available for pickup but say they’re in stock. Not sure why?
Love this store! They are very safety conscious and have reasonable prices. There is no mark-up for curbside pickup. The order app is easy and pickup is a breeze.
Ordering on line was easy and pick up was fast and service was great
The staff was very friendly and nice. Found everything I was looking for. Store was pretty clean and the staff was all wearing mask properly which I very much appreciate.
The store employee that helped me locate the Barbie dream house for my daughter was so kind and helpful.
Didnt have bike made or on floor but was in back. Grant I think his name was helped Emily a manager get me the bike built the next day and I picked it up. Very pleasant the whole time! Thank you both!!
There was nobody around to assist me. I didn’t see any employees until I went along the back wall and I ran across “mami”. She was very patient with me. I could tell she had no idea of what I was talking about, her face was priceless, but she stood there with me until she did. I wanted to say she is a sweetheart and she went out of her way to make sure I was satisfied. Great girl !
My son recently purchased a Playstation5 online. His order was confirmed and Target put a hold on his bank account for the purchase price. Three hours later, Target canceled his order but the hold remained on his account. When he called the store, they stated that “the website allows more purchases than they have of the product.” When we talked to a manger, there was no offer to rectify this. If you purchase a product, Target holds your bank account for the amount of purchase, confirms your purchase, Target should have delivered that purchase to the customer. This is unacceptable customer service and a sketchy practice at best.
Target stores have great customer service and very clean stores! Always lots of products! One improvement Target should make - is STAY out of Politics and Social Issues!
My kind of store. If I can save money and time by shopping here, why go someplace else?
I shopped at this Target since they opened. I dont know what has happened in the last year or so, but what used to be a pleasant place to shop has gone to h$ll in a handbag. For years I never heard an employee complain and they all seemed to enjoy being an employee. Lately, any time Ive gone in, the store is a mess and employees are unhappy and underappreciated by higher ups. You dont have to be a rocket scientist to figure out something has definitely changed about the energy in the store. I feel bad for the employees.
Josh in the electronics department was just awesome!! So my friend & I bought a 65 TV & as we were trying to load it into the car we quickly realized that it wouldnt fit. We then decided to take it out of the box so we could get it to fit into the car. We went to the customer service desk to ask for scissors & they wouldnt let us barrow any, as well as the gentleman who brought the TV out to us did NOT help us at all, or even offer to help in the slightest, as he watched 2 small girls try to load it into the car & couldnt get it to fit, he was useless.Josh then happened to be walking by out front as we finally got the box open to load the tv into the car and without hesitation he assisted us with getting the 65 tv out of the box and safely into the car. He is a gem, truly. Thank you Josh for all your help!!! I hope Target does something extra for their employees who go above and beyond to make their company look so good!
Usually a great store, but if you are planning on getting more than a couple things dont even bother. There are never enough cashiers and I always end up waiting FOREVER. (A good 20 minutes literally to just leave the store). This specific instance was even on a Saturday afternoon where they really should have more than one cashout lane open! (Webster, NY location)
A big shout out to “John”, a store associate who works in the electronics department at the Webster on Holt Road. I was in the store last month on Black Friday and he took the time to help me find some items I was searching for and was very informative about the products in that department. He was courteous and kind. Keep up the good work!
So easy and efficient. They had my order ready the second I pulled up to the drive up. The employee had to scan a barcode that popped up on my screen, and he put the order in my back seat, and I was on my way. So fast and easy.
The friendly - new person helping and the fact that she contacted the back room to find another larger size of the long sleeved tee I ordered in wrong size. The larger tee was not on the floor. She handled the exchange very quickly - the longest wait was for the back room person to come up front. And...of course I then went into the store and bought a few more things.
I fault none of the store employees, they are exceptionally friendly and helpful. Although my problem occurs with their prices and so called inventory. Products that they verbally said or say are in stock on the website are clearly not at this store. A bit deceptive, but whatever. Just please try to be a bit more accurate with that. This location target is lucky it doesnt have other electronic/ department stores that compete with it in Webster because Im under the impression they would give this store some real competition.
Target has a great selection of ladies clothes that always appeal to me. The home decor department has a great selection as well, their products are trendy and good quality. I recently purchased new bath towels. They were on sale for a good price and have been holding up nicely to many trips through the washer and dryer.
Good place to shop nice friendly service
The manager Lindsay is definitely on a power trip. Store is in good shape but when you claim to price match items on amazon you shouldn’t be able to leave the price match up to the store manger. You either do or you don’t. Especially when she would only match for people of her sexual preference. Aka. Don’t waste your time if your a man. 🍆❌ no price match for you!
I just want to ask -- what the hell has happened to our Target? For the last two months, its been a complete mess. Now, over the holidays, I could understand but was just in there tonight and its just gross! I dont enjoy it anymore. I actually stopped quite a long time ago. Their stuff has just gotten cheaper and less interesting. I used to find cool stuff there; now its just a glorified Walmart. Its sad. I wonder whats happened.
Really nice, helpful employees at the Webster store and its always looking very clean.
I went to target and asked 3 employees to help me find an item. They found it in the back and I was very excited, went to go buy it and the self check out said error cannot be sold. Someone came over and told me I can’t buy it because it hasn’t been released. I was very upset i asked to speak to Kayla who is a manager there and she apologized and said they weren’t supposed to give me the item, but that still isn’t my fault and she said because of the inconvenience that I can call the day before and put it on a 24 hour hold and she even wrote down the item number and she signed it. I asked her multiple times before I left the store that I can definitely put it on hold and come get it the next day? She said yes. So I left. I called and told them what happened on the day expecting them to comply with what Kayla told me and they didn’t let me speak to Kayla and put a woman named Stacy on the phone who was so rude she had an attitude, she acted as though this was my fault, when it was the stores fault. Corporate has been called. I will never go to Webster target again. Kayla lied to me to get me out of the store and Stacy gave me attitude and was rude just to get me off the phone. HORRIBLE CUSTOMER SERVICE. Snobby and rude with no empathy and they are liars instead of helping the customer they’d rather ignore the issue.
Bought some costumes online and picked up in store, online order clearly says the item can be returned both to warehouse and to store. While this store refused to return my items because it’s a holiday costume but they told a different story to the online target customer service people by saying my clothes were worn just to push them back.If you don’t comply with Target’s return policy, why don’t you open a store of your own!?
I love this service. You now get much more of my business. Less amazon more target. Never have to leave my car.
Youve been out of paper towels and Clorox wipes the last four times I visited the store. My kleenex didnt ring up with the 20% off which is a common occurrence at target. NOTHING ever rings up as it should. So now I guess Im outta luck. Im annoyed this happens every single time I come here
Had to buy a laptop for work and the two individuals that were working the electronics department Josh and the other associate were spot on with great answers to all my questions and they helped me out so much great employees Target I got to tell you
Guest service team member was not very pleasant, and did not want to do my return. Asked me for my receipt even though she checked me out 30 minutes before I returned it and said I didn’t need a receipt, then told me it was against store policy for her to do the return without a receipt even though it was a online pickup order and she scanned my phone to pick it up and I provided the same barcode.
Nice target with grocery area in it, and a nice Tech area. It can be accessed from Ridge Rd or Holt Rd in Webster. There is no picture/portrait studio in this Target. It does have a nice Starbucks cafe in it.This Target has updated their electronics area. It is very nice and easy to find what you are looking for with the current layout.
Very clean and neat but I bought some juicy fruit gum, the outside looked fine but when I got home the packing was damaged and ripped open so stay aware of the packaging. I took this photo off the internet that why it looks good but this is the gum I bought.
I have never dealt with a manager like this in my life AWFUL! I have been going to the Webster target since it opened and always use to have a good experience here. The past couple months I have gone into the store it always seems to be in a frenzy and very unorganized. What caught my attention the other day at this target is hearing the way the manager Stacy talks to her employees it made me sick hearing how rude a manager could be to someone let alone their own employees no wonder its going downhill. Also why would anyone want to shop at a store where a manager treats the employees and customers like dirt. Stacy you have ruined my shopping experience at this target and I will not be returning to this location or any of my family members and friends untill you learn to be a manager absolutely ridiculous what one persons actions and rudeness can do to a whole store ! Fwi looks like I’m defiantly not the first person to complain about how rude you are learn to treat customers and your employees right or leave the store for the sake of Webster !
They dont even know their own price match policy. Been doing this at Target for awhile. I tried price matching a Dyson Vacuum to Amazon, they denied it because it was Prime. Their policy states it cant be a Prime EXCLUSIVE, meaning its only offered to Prime members. Anyone could have bought this vacuum, not just Prime members. Had to call the corporate customer service number. They took care of the issue for me and assured me I was correct in this situation.
First time I’m leaving a review on a business. Had a confusion with the pricing of an item(the price was almost twice as much from what I was led to believe with the positioning of the item on the shelf with its corresponding price below it), I was offered to go over this confusion with the store manager. I went over to meet the manager at the shelf where I picked out this product in question.As I was approaching that shelf, Lindsay, the store manager was rearranging items on that shelf before I got there to see why there was a confusion over the pricing. Lindsay refuses to acknowledge that there was a mistake-why rearrange stuff on the shelf as I am approaching?This only created further confusion on my part and a loss of confidence in the store manager treating this situation with respect to the fact that there was an error on their part instead of concealing it. Because of this, I do not plan on shopping at Target again.
Lorraine the cashier needs to learn the basics of customer service. I usually have a passable experience with the target team but she was not pleasant in the least and I as target would not want her representing my brand.the Starbucks in this location is always under-staffed and extremely under trained. order was wrong after confirming many times and only one person was serving a crowd. awful
Theyre literally begging people to work there at this point. Sky high banner out front asking people to apply, tables set up inside trying to get people to inquire for a job. As a shopper, its pretty off-putting. Makes me wonder if theres something awful going on with them as a company, or maybe just this location, if nobody wants to work there.
Absolute Worst Return Policy and customer service. Was given an absolutely ridiculous price low price for Returning a Lego set. Would love to be able to walk in a buy the set for the price given on the return. Then try asking that the meet their Satisfaction Guarantee, they cant. so why offer something you cant provide.
This Target gets one star based on the food court. They never have hot dogs during lunch time. You advertise hot dogs and you lie and say the machine is broken ALL of the time. No way would a manager just choose not to have it fixed or order another or at least improvise after 5 weeks! Tell your food court employee to stop lying and stop texting in the back, we see you!
You know the store has bad and lazy management when you can’t order pizza at Pizza Hut. Today I went into the store like I regularly do and to my surprise when stopping at the Pizza Hut on my way out I was told there is no pizza or breadsticks at all. Never in my life have I gone into a Pizza Hut or walked up to a Pizza Hut attached to a store or any pizza shop in this matter and was told we have no pizza what a joke! With this being said whoever the manager is of this location and orders new product honestly I don’t think the job is for you, my child who is 4 years old knows that pizza is served at Pizza Hut and that you would need to order more pizza for Pizza Hut. Either the manager here has no clue what is going on or is just lazy and unmotivated ridiculous!
The pick-up option is a great service, accurate, and easy to use. Toting around little ones is always a challenge. Now I use the app to select my items, pay, walk in, and pick-up at customer service. I highly recommend it.
We did not find what we were looking for, happens a lot. I find we return more than we keep. There is not a big enough selection of items and sizes.
Such a nice store in this great shopping plaza. Lots of great offerings in each department. They have self checkout here as well to help customers in a hurry. Plus theres a Starbucks here for a quick grab of Java.
The best in my opinion, my boyfriend works for Shipt and this is a great place to shop. The workers help us and the lines are never long.
Its a fun place to shop - bright, clean with a nice selection of goods. The staff are friendly and willing to help, even during a crowded pre-holiday visit.
I always have good luck with clothes for my great nephew, and great niece.
I love target but when I went today I had 100.00 worth of things and they only had the self help cash out and the cashier wouldnt cash me out the now the old fashion way I guess customer service doesnt exist any more so I left without buying anything ..not that it matter s to them
Employee at customer service desk needs extensive training on Targets policies for returns and price matching. Manager Heather is an incredibly rude person.
I bought Pokémon cards and the box was repackaged. This is unbelievable they should fix there service to stop this from happening. I demand a refund for this!
Xavier morales is a TOP NOTCH employee.His precision pin points products that I need In a timely fashion.By far best employee at the place.
You guys nailed it! It was a seemless, well-organized, pleasant experience. Thank you for making it so easy to have a contact-free transaction.
Takes forever for orders to be filled. Employees are unorganized and rude.
This is a really nice target, and I enjoy shopping here. The guys back in electronics are always friendly and seem to be having a good time. So nice to be so close to home. Good job guys!
Located in a very new looking plaza, good selection. We stopped for kid appropriate entertainment for a trip (coloring/activity books and snacks). We ended up with everything we needed
Clean and quiet store; prices are reasonable; I just wish that with the remodeling still going on, there could be guides to finding where departments have been moved to
I was able to return my sons birthday gifts without a receipt and get a store credit very easily to use toward purchasing him a different gift
Havent been there for a while because of the covid situation went today a pleasure great service and very friendly employees thank you
Store was clean and well stocked...can not ask for anything more
This is a great Target. The store is huge, clean, and well stocked. Everything youll ever need can be found here, haha regardless of if you knew you needed it.
StarBucks sucked, asked for a med Iced Cloud Macchiato Caramel, 15 mins later got a Hot small Cinnamon Cloud Macchiato, no worries said theyd switch it, 10 mims later then was handed a Small Iced CINNAMON MACCHIATO WTF
All team members see positive and supportive. Its rather pleasant when I experience a smile and a greeting from passing team members.
Products are of good quality. I buy groceries. I really like when there is a $50 coupon for groceries in the weekly flyer..
I love shopping at Target. Is isnt the cheapest place, but they have a little better selection and quality than Walmart.
Horrible experience with customer service and store manager!! Webster, NY I had to call corporate!!!
No charge for bags when spending my money in your store!
Personnel is efficient and very friendly. Item always ready for pickup sooner than expected.
Its a target. Nothing special. Seemed clean and orderly during my quick visit. A simple return took only seconds.
Yup loving it like McDonalds a lot of good stuff but their prices are a lot higher than Walmart Walmart is the best place to shop by far
Love curbside. So easy and always fast and no hefty fees
Such a pleasant experience..No hassle was wonderful..
This target is awesome but dustin at starbucks is always rude and miserable!!! I literally refuse to go there if hes there!!! HORRIBLE!!!!
I was helped by 2 staff people to find an item which had been removed to the storage area. Very courteous and patient.
Employees are always engaged, store is clean and displays are modern and look great.
Delicious! Had the mini Caddy. My favorite for yearsNever changes... wouldnt want it to!
In store pick-up was a life saver!! The product I needed was available for pickup in less than an hour.
Webster location is always very neat and clean. Employees are very kind and helpful.
Good customer service
I prefer the Penfield location more. This one looks slightly more used and stock and display is usually a mess where its near perfect in Penfield.
So convenient. Found everything I needed. Also the store looked great!
This store is great and the staff us super helpful and friendly.
Well organized and clean store. Not many lanes open but they now have self checkout lanes
The worker was very helpful, knew what they were doing , and kind
This is a wonderful store. They have remodeled this store and now it looks wonderful.
They have a lot of cute merchandise for fair prices.
Fast & easy to make purchase and pick up items at the customer service desk
Quick and easy ordering & pick up!!!
I love target I can spend hours just peacefully shopping
Sale products were almost gone but a clerk was helpful in showing me another product that would work.
This store hasnt been stocked in weeks. Every time I go there is more and more empty space. Is it closing ?
Wonderful shopping experience, store is well maintained and staff is friendly.
Clean and friendly store, much nicer then the new Wal-Mart
Love that I can find current merchandise and decor trends at Target.
Love Target and saving 5% every time and saving with cartwheel too.
I like alot of the clothes here. Also it is easy to get to.
Got the product what we expect...got all information about the product. Sales guy was very polite.....
Good product selection, fair prices and very helpful staff.
Target has the largest selection of products, no need to shop elsewhere.
I love the products and items they offer.
This Target is very clean and employees are always professional.
Hope the new Walmart doesnt put them out of business I love target
Nice store.
Fast and easy. Super friendly and helpful customer service.
Better than Walmart for a major supercenter, but no Wegmans.
Slow check out.. need more cashiers even the self check out is slow.
Easy to use website, competitive pricing and quick delivery (same day pickup).
Awesome place, it has everything. Usually not too busy
Every time I come here its an issue to pay and leave. Long lines at registers all the time.
They have everything I need and are friendly and good prices.
Everything is easy and staff is wonderful
Always friendly service and great overall experience!
Things are confusing to get around.
Staff is friendly and helpful...especially at this store.
Great selection, unique items
No lines no waiting loving shopping here on Black Friday
Always efficient and effective
While good, many items not in stock
Only one Register opened at 5pm.
Just like Walmart, only a little bit better.
Clean, neat, shelves full
Good prices, well lit store, clean
Very clean, I find everything I need in less than 5 minutes
Great all around service
This store is becoming more sloppy every time I come in there.
Easy ordering and fast pick up
Very quick and easy. Friendly service.
I have not Ben to target in like 2 or3 years I liked target then!
I didnt get my CD yet but I know it on its way.
Good store, well stocked and clean.
A great place to find cool, unique things.
Limited on plus size
Usually can find things at reasonable prices.
I wasnt happy with my order pick up.
Fast and courteous service.
No Korean skin care products. Get some!
Nice plaza, but this place has poorly designed parking
Clean store but not a very good selection of merchandise.
Clean and well maintained with good quality and prices.
Inexpensive items you need.
Super friendly and helpful staff.
Not a bad store pretty cleen
Target has many great deals.
Surprisingly found what I wanted
I love Target.
Always helpful and friendly for us.
Convenience and value.beautiful store.
Consistent great customer service
Saved me money on my t shirt!
Target has everything I need in one store
Easy great shopping experience
Horrible wait with lines
Ordered online and picked up in store.
Cleanliness and nice employees.
Customer service was amazing
The value
Quality, prices, cleanliness of store
Target is always pretty great
Quick and convenient
Great service!
Ease of the whole shopping process
It was easy and convenient
Nice variety of items
Very friendly and helpful.
Nice but hectic at the holidays.
Everything is neat and in order...
Fast and easy
Its Target same as all the others
Needs to be a little better kept up
Its not Walmart!
Great place to shop!
Starbucks while you shop? Game on.
Good friendly service
Improved tech section!
We love target
Service, selection, people
Great, clean target
Great place to shop at
My all purpose store
They have what you need
Ease of shopping and Pick up
I found what I needed easily
Great place to shop
Cashier friendliness
Great..
In and out in no time.
Super convenient.
Nice place to shop
Prices are never correct
Very pleasant!
Total reviews rating 4.2
199 Reviews for Target 2023:
Review №1
2022-05-28Our local Webster store has all of the hallmarks that Target is known for.A bright store with organized, well stocked shelves, pleasant, well dressed staff and friendly, welcoming customer service. Plenty of priced right merchandise in every area of the store as opposed to a couple picked-over clearance aisles is much more preferable. Strong commitment to diverse staffing as well.
Review №2
2022-06-04Target decided to remove all of the aisle signs except in the grocery section. They had them for decades. I dont have an hour to spend looking for items in whatever random place they decided to put them, to play games to figure out what their inner circle vs their red card, or whatever other nonsense they have. I just want to get my things and get out, and to not have to wait 20 minutes in the customer service line.If Targets idea of convenience is to waste my time, Im not going to give them another dime.
Review №3
2018-09-14I’m new to this Target but not for Target itself. So here are the few reasons why I chose Target..1. They do price match2. On top of it you will get 5% off on every purchase3. User friendly ‘app’ where you can add your card in Wallet and not required to carry your card all the time4. They will not make you a shop addict by giving cash coupons5. Friendly customer care staffs
Review №4
2022-06-28Clean store, well stocked shelf’s make it easier to shop. Awesome employees.
Review №5
2021-11-21Always has great products, this store is very well stocked. Plenty of parking.
Review №6
2021-11-28I have, most often, found what I need at Target. The store is clean and laid out so I can find things. They DONT change things around too much, thereby making us look for stuff. And, today, using the shop online and then go pick items up was wonderful for a senior citizen!
Review №7
2021-08-14Apparently baseball cards are now a dangerous product to offer to customers. I guess I will have to Google what in the world is going on there. Or go to eBay to buy baseball cards for my kids. Adults ruined baseball cards when I was a kid by taking over the industry. History revisited?
Review №8
2021-11-10I have been to the store twice in a month to purchase two shelf units. Both times the staff were wonderfully helpful, getting people to help me get these large boxes to the checkout and to help me load them into my car. All and all a very nice experience.
Review №9
2021-06-28Good quality merchandise with enough variety to make a good choice in most departments. Store looks very comfortable and modern without feeling cold or industrial. Staff is friendly and always willing to help especially when looking for items. Really enjoy the food market area that is not overwhelming but has enough to make good choices for lunch or dinner.
Review №10
2021-10-10I just recently got married. My cousins who couldnt make it got us four pieces of gold silverware from our registry. They are great -but the fourth pack was not the same color gold. No big deal, we will just return it and get a few other things we need. I went into returns and the woman at the counter was very unclear in what she was doing. She just handed me a piece of paper and in my mind this is our temporary gift card. We went and shopped for a few items. Went to go to check out and I told the girl at the register that we wanted to apply the 35 dollar credit that we have. She said it wasnt scanning that we could go back to returns and they can fix that. Eh. Ok. We go back to the same woman. She looks at me and says oh, that return purchase you had went back on your card. I said oh! Ok no problem. Went out to the parking lot and my husband says....how did it go back on your card when you didnt even purchase it? I said ohhhhh youre smart. He stays out in the car. I go back and tell the lady -this return was from my registry. I didnt purchase this. She said oh, next time you need to tell me that. Thats important and I said really? Isnt that part of what youre supposed to ask? How am I supposed to know. I know literally nothing about your job. She responds so Im supposed to ask every customer if its a gift? I was speechless. Im like not to be a jerk, but it is literally your job. I have returned things before at other stores and have been asked if it was a gift. I had to call my husband back in and she had to return everything and THEN recharge my card for the remaining balance and cancel the other transaction. I heard her talking to another associate about this matter. I wasnt even rude to you! Infact you made our trip a real pain in the butt AND you were extremely rude. Do better man, this could have all been prevented.