TGI Fridays in Islandia
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Islandia, Suffolk County, New York, US
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Site: https://locations.tgifridays.com...
- Monday:11AM–1AM
- Tuesday:11AM–1AM
- Wednesday:11AM–1AM
- Thursday:11AM–1AM
- Friday:11AM–1AM
- Saturday:11AM–1AM
- Sunday:11AM–1AM
TGI Fridays in other cities:
Let me start off by saying, Ive been going to Fridays as a chain for years! I love it but ofcourse depending on location. This location has gone downhill recently to be quite honest. You can sometimes have a decent night where the food is good & service is decent , but majority of the time , now the service is just lack luster and the food has really gone down hill. Usually comes out incredibly late or minutes after appetizers go out . And some food like my potato skins were just not baked enough and were super chewy. Rather just go to another location
Very unprofessional environment. my waiter was eating while my girlfriend and I had empty drinks and plates stacked 4 high at the end of the table. we waited 25 minutes until the waiter was done eating to only be walked past without acknowledgement. we were one of 7 total tables between 2 servers and a bartender in the bar area. manager wasnt any help and the server never apologized or addressed the situation after speaking to the manager. fair to say that will be the last time Ill be visiting.
I generally love T. G. I. F`S this was NOT one of my best experiences that I left a good tip forMY ORDER WAS COLD.. MY SPINANCH ARTICHOKE DIP WAS DISGUSTING AND WAS IN NO WAY OF T. G. I FRIDAY QUALITY (PHOTOS WILL PROVE MY DISGUST) CELERY WAS DIRTY AND CHOPPED ONLY IN HALFTHE BONELESS BUFFALO CHICKEN HAD NO BUFFALO SAUCE AT ALL AND WAS NOT HOT AT ALL.TOTAL WASTE OF MY MONEY AND TIME 🤦
I ordered a burger with sweet potatoes French fries, in which, it took over 5 minutes for me to be acknowledged and then it took another 25 minutes for my order to come out and when it did I was told that they didnt have sweet potatoes French fries for 3 weeks. I should have been made aware of this when I placed the order, however I waited a total of 30 minutes for nothing. The service was not to the standard of Fridays and Im extremely disappointed by my visit to this location.
We were there early and seated quickly. The hostess was pleasant and the staff was friendly and warm. Food and drink, however, were disappointing across the board. I took three tries to get a beer that was in stock, even though I was ordering directly from the menu. The boneless wings appetizers were 70% breading and all treated the same site to the heavily fried exterior and light saucing. The fried chicken sandwich was so rubbery I ended up eating just the bun and toppings add a vegetarian sandwich.
I took my friend to celebrate her birthday, we got sick to our stomach after eating at this restaurant and when I called to report what happened Rob the manager was annoyed and said that what we ordered was not raw food like fish and that it was impossible that we got sick at his restaurant, still soundsannoyed and offered to provide us with food on our next visit, i was not looking for monetary compensation or free food, that was a poor management an a terrible experience.
I order here one a month for take out, i tip EVERYTIME even for to go because i know thats how some people get their tips. Everytime has been a mess. I never said anything because mistakes happen last night i ordered 70 dollars worth of take out none of my entrees had any sauces that come with it. I always order a brownie sundae and from previous orders i know the dont even give a scoop for togo order its a spoonful not a scoop or i paid extra money instead of complaining and they still gave a spoonful and no extra. No sauces no untensils. No nothing just dry cold food. And that was with a tip. 3rd times the charm i will never go there again
Id like to tell you how good their food is but unfortunately I cant. Was told I would be seated in 10-15 mins but after 30 mins of waiting I gave up and left. I made it before the dinner rush as people started to walk in and pile up after I entered. Ended up being told they were very busy when the establishment honestly looked maybe 20% full. Waste of time and aggravating.
Food was very good. Service was good; there was one mistake on a side dish substitution, but they corrected it promptly. However, they were out of the cheese for spinach dip at 5:00 PM on a Sunday evening, so they lose a star. The 2 for $20 (or $24) was a very good deal since you are getting a main course plus appetizer and dessert for less than the main course alone. That, along with the Fridays Rewards program, made it a very good value.
Very disappointed. I made a reservation for 16 people, requested 2 wait staff and was promised same. The first 15 min was great, drink, appetizer and dinner orders were taken. After that it was absolutely horrible. We only had 1 person waiting our table and he would disappear for a minimum of 20 min at a time. Took literally 40 min to get a glass of water. Dinner came out over an hour after we ordered. We spoke to the manager...who was trying to be funny, but told my guest (a young boy, age 8) my mother would tell me to drink my spit, the boys mother was insulted and did not think it was funny. The service was absolutely horrible. The lack of attention to our table caused my party guests to become frustrated and anxious. Sorry to say, I absolutely would not recommend this Fridays for large parties.
Visited on Sunday 3/4/18 at 12:30pm. Emily greeted us & placed our order. She was very efficient, as well as polite, patient & friendly. Emily was the only server in a restaurant that was filling up by the minute. The manager came to visit our table to check on how things were going. He explained that he was short handed staff-wise & recommended a tasty beer. Whoever didnt show up for work today really let down their team. But they pulled through & kept it together under pressure. Excellent staff (the ones who show up) & great food & drinks.
My husband and I came here on a Friday night. We sat at the bar. We waited over 25mintues for our order to be taken, then 15min for utensil. 35mins for the check.They forgot my drink, I placed to go. They had three people working throughout the whole restaurant on a Friday night. The place started to get crowd, they were not following CDC guideline. The bartender with braids was all over the place. I dont think we will going this TGIF Fridays anymore.
Good food and fair prices. And at this point, they have finally perfected the takeout area so that service there is both efficient and pleasant. As with any restaurant in this chain, I would highly recommend anything from their Jack Daniels menu, particularly the ribs and the flat iron steak.
This location gets 1 star for the following reasons:1. Poor service2. Completely unprofessional and inexperienced bartender.3. Ordering food here comes luke warm and to go is even worse.4. I had good service here before which is why I came back however something has changed and not for the good.5. Long wait times to simply place an order6. Low staffing which historically was not the case7. Unfriendly staff
The food was mediocre at best; the service was even worse. Our server Emily was very inattentive and rude — she would simply place our food on the table without saying anything and walk away to the back. she also clearly saw our empty plates and decided to not come by and take them and sat there until we left. The service was slow, the food was okay at best. Don’t come here.
I have been to this place only twice but every time the food was fresh and delicious. They have a nice selection of appetizers, salads, soups and main courses. The wine and drink selection is also ample. Staff very professional and pleasant. I dont go there often but definitely recommend this place for every kind of occasion.
My girlfriend and i haven’t been to this location in quite a while since the last time we were here we had an awful experience, we decided to try again this time was a completely different story. Lauren was by far one of the best bartenders we’ve ever had. She was super friendly and very attentive. She had a great vibe and really went out of her way to take great care of us. $5 drinks & martinis were on point. We will definitely be coming back on days that she works! if you ever see this Lauren, YOU ROCK!
Horrible from the moment we sat down just should have left . Ordered appetizers they didnt give us a napkin, plate, fork till I asked for them. The boneless wings were either overcooked or stale soooo crunchy the blue cheese tasted like plain mayo!!!! The potatoes skins were the same stale or overcooked take your pick!!Next we get our food they gave me 3 of the 5 chicken fingers and none of my shrimp that I ordered as an add on. Had to wait for the server to come back around to ask for the rest of the food. Finally the bill comes $151!!!!! In actuality our bill should not have been more than $60 bucks. The bill was fixed I did not want to leave any tip but my husband did against my wishes! Being only 2 miles from my home thought this was a good choice! Not!!!! The 2 stars are for the server he was nice and kept apologizing but never again!!!
I previously had a bad experience at this location in which a waitress was terrible we had to call her over whenever we needed her, she did not write down our order and then my order was messed up. She also gave us and abundance of attitude on multiple occasions.Then when it came to the bill she gave me only ONE receipt for one endless appetizer and a drink coming up to $16.50. Although when I gave her my card she then charged me for 2 endless appetizers and a drink then she refunded me and charged me $16.50. Then she came to the table and said she charged me for 2 because my nephew that is 4 was eating with me, and that’s not allowed which I realize although he is 4 years old. She then says she decided to refund it because she felt “bad” about it and that the money will come back into my account in about 5 days. So not only did she charge me without permission she then continued to give us attitude. Her name was Selinas. The next day I called the same TGIF to complain about the experience and then woman on the phone apologized for her behavior and told me that she is going to give me 40$ in credit to use at TGIF and she then told me the terms of the credit such as that you cannot use the credit on endless appetizers or alcoholic beverages and etc. So I decide to go in yesterday to redeem my credit and before ordering I ask my waiter to verify that the credit is there and the same manager from the day the rude waitress was serving us comes over and tells me that there is no credit and I explain that I called in to complain abt the experience I had and a woman gave me the credit and he starts to tell me that the phone conversation didn’t happen and that I don’t know what I am talking abt and he then starts to argue with me abt the situation that happened the night that I complained abt,he starts to say that the waitress that I complained abt was not in the wrong and that there is no reason for me to have a credit even though the woman on the phone gave it to me then when I asked him if I can speak to her he says he already spoke to her and that there is no credit so me and my guest left in disgust because not only did this manager made it seem as if I was making things up he talked down to me and embarrassed me. His name was Justin which the bartender told me and even the bartender apologized for the way he handled the situation as a manager. I believe in the fact that the customer is always right and even if not an argument should have never broken out with me and manager. I work in food service and my managers would never speak to a customer like this and neither would I. I am appalled by everything that has happened at this location. I wish I could rate -1 stars
Here’s my experience; The food was good regardless of it being left in the window too long. We sat at the bar and Mark was our server/bartender. He was horrible and could not make it more obvious that his goal was not to make money and give people a good experience, but, to be out those doors as soon as 1AM hits (closing time). He was not attentive, and had his back turned to us for the most part. Mark is the reason I will take the money that I also just earned having to wait and serve on guests, elsewhere. A manager even took an order of other bar guests for Mark. Mark only had two other guests. Another table in the lounge area was ignored for god knows how long. Manager on duty was not attentive nor engaging with guests. Will not return to this Friday’s.
Server was really nice, however the food is not the same as it once was , I asked for my steak well done and it came out smelling burnt and having black edges with pink meat in the middle , my boyfriend ordered the chicken and the chicken was also burnt and chewy . Overall not great experience , I won’t be returning.On a sepearate note this isn’t the first time they have given me undercooked steak even when I say well done all the time .
We come every once in a while as Fridays Stripes members, to use up our rewards. Tonight we brought the extended family, they hadnt been there for a while. We ordered mozzarella sticks for the table, it seemed to take a long time. When it arrived they were like warm to cool. Ok, when our meals came they were presented nicely & the fries were hot and seasoned well. My southern fried chicken sandwich had 2 tiny slivers of Avacado & I couldnt taste the cheese there was very little, I was disappointed. My moms ribs were hard to cut apart even with a knife. My hubbys NY strip was ordered medium well but came out medium rare. The food was pretty average, to me the chef seemed a bit off tonight. But before we left, we all used the restroom & both mens and ladies rooms were ice cold and so was the faucet water, no hot water on this 20 degree February night. There are so many restaurants to choose from, this turned out to be a bit of a miss. Maybe the Free steak dinner from the stripes reward made it a bit more tolerable but, meh.
I placed an order online. Got there 5min after it was suppose to be ready & was told they never got my order. They finally find it & it took another 20min just to bag it up. I get home & my order was nowhere near right. My husband ordered a meal that came with two sides, he only got French fries on his dish. I asked for onions & pickles on my Burger, instead I got Bacon... I cant eat Bacon. This location will never get my service again. If I could give less then one star, I would.
I had a very bad experience at this Fridays location tonight. I had made a reservation via OpenTable. When I arrived, they told us that they did not have access to online reservations but, to their credit, they did offer to seat us ahead of others on line. When I showed them the reservation record on my phone, the man seating us told me that they dont use online reservations, leaving me to wonder why they even bothered offering reservations on OpenTable. Beyond that, service was horrendous. They were clearly understaffed, which was evident because they had one section of the restaurant left empty (probably because they were short of waiters) despite having a 15-20 minute wait time estimate for anyone walking in. (With our reservation, we still had to wait 7 minutes). Our waitress was slow with everything, and look visibly annoyed when my father-in-law got up from the table to find her in order to order a second drink. The food was okay but the experience was such that I do not plan to visit this restaurant again.
From what I understand the manager of the Fridays location is what determines how the quality of the food is. From our drink orders alone I could tell this manager treats this place like a joke. We ordered a coke and a ginger ale; the coke was full to the top of the glass meanwhile we received an opened and semi-used bottle of ginger ale that barely filled the glass half way (we paid same price for both beverages). For the food review the first thing we ordered was a chicken quesadilla and it was horrible, the cheese alone was even more fake than a bag of polly-o, with barely any chicken at all. The second thing we ordered was a Chicken and Shrimp cajun pasta dish (which they got wrong and gave us some sort of lemon shrimp dish which we sent back and waited 20 minutes to get the correct food). The literal pasta itself was the only thing cooked correctly, I could tell the chicken and shrimp were both microwaved (some of the chicken raw and undercooked) and my god it was bland to all hell, zero flavor. Apparently it was a Cajun Alfredo sauce it basically was pink water because thats what it tasted like - water. This wasnt my first run in with a bad experience from this Fridays I highly recommend going to a different location rather than paying their already outrageous priced low quality food.
Resraurant not half full but still took lots of time to get drinks (10 minutes), food (over 30 minutes) and check. We finished eating and our plates were cleared 25 minutes before we were asked if we wanted dessert. Since it was after 8pm (we sat at 6:15), we said no. Our check came more than 20 minutes later and we left at around 830.
Food was ok - not the greatest. I just got a cheeseburger with fries and that alone was $13 PLUS Drink prices (soda, seltzer) so its not the cheapest place on earth. Parking is free and theres plenty of it. We went on an off nite (Monday) so it wasnt really that crowded. The buns were greasy as greasy could get but ... If thats what you like then go for it. All three waitresses and hostess were wearing perfume as if they owned the Damn factory. They stunk enough to set off a migraine headache even if you didnt suffer from them. The Food runner was on the spot and came out fairly quickly with the food so that was a positive. Its a good thing we had a family outting and were talking otherwise we probably wouldve been very annoyed. 3 stars is probably a half star too high but ...
Good Apps. Great for Lunch or quick Dinner..and there are Happy Hour Fridays..Ive been to several locations, and with friends, regardless of location - TGIF is a good starting point to gather while night is young.My Raves: Pecan Crusted Chicken, Wings, Pretzels w/ Beer dipping sauce. Service is good- TGIF it is time to shake up the menu ..!
$5 Appetizers and the BFM( Best Friday Margarita)are great! My sister had gone there twice( she ordered out and dined in) and ordered a burger both times. First time shed order it WELL DONE to go... got home burger was pink when cut in half. Took it back. Second time she ate inside and order a WELL DONE burger and got another undercooked pink burger. From there she told me to never go there. I said I would give it a try considering it is the closest Fridays to my house. I order a WELL DONE burger and guess what I got? An undercooked pink burger. The waitress did apologize and told me theyd give me another burger. 2 minutes later, I got the second burger which was even worst then the first! The manager did come out to apologize. All I can say is i hope the same doesnt happen to anyone else who likes their burgers cooked well done. Dont think I will be returning there any time soon. If I do, it wont be for a burger!
The wait time was horrific. I have been to this particular restaurant twice. Both times I had to wait forever for everything. The last time I went there, by the time the food got to the table, a couple of the orders were wrong. Our stay that night was about 2 and a half hours (waiting and waiting). I will NOT go to this location anymore.
Went to TGIF last night with my son , it was so bad I had to send it back .I ordered a chicken quesadillas and it was microwaved...chewy and oily. This is the 3rd time I went to Tgif this year and I will never go back......it use to be a great place to go...The food and service has been terrible.....Im never one to complain..but last night was over the top bad.....
My husband and i went to Fridays for dinner on friday night and had the worst waitress we got there are 630 and left at 8:40 she took our order it took a 1/2 an hour to get out dinner she never came back to check if we want another drinks we asked her for a Box for our leftovers and she never came back we complain to another waiter and she sent him out with the check and never came back to collect the money they didnt even have to a manager or anyone come around and check how dinner was. It was a nightmare yet they had 3 peaople working the door. There was another table that the man took his check to the kitchen looking for his waitress cuz she never came back. Wouls not go back.
I ordered the cobb salad for lunch and they put way too much red onion into it also I ordered the fruit salad as a desert and the pineapples which it came with were sour I dont know how many stars would you give it I gave it to and yet I wasnt angry cuz theyve been great in the past
Bad service,so my mom ordered this slushie drink and It took 20 minutes for us to get it.then my dad got a beer and it tasted like rotten apples,really. then my Dad got a Coors Light. It took 20 more minutes for him to actually get it. The people who work there need to improve , speed,cooking.
Boneless wings here are actually really good. Nice food specials at the bar. Dont ever get the 3 dollar martini. It is a sad little thing that looks like someone drank half. Your best bet is the 5 dollar long island. I got charged more for a single stoli and soda here than I do for a double at a local bar... But thats the problem with chains.
How does this place get 4 stars? Workers must be putting reviews in, everytime I go there the food and service is hit or miss. Bartenders totally ignore the customers , no table settings, food comes have to ask for silverware. Night and day between this location and the one in Farmingvillle.
Rudest bar staff, rude manager. They dont honor their advertising. They dont want people with grey hair there if you get my point. Not going there again.TGI Fridays advertises free appetizers from 5 to 7 PM on Fridays. I come in ask for a pint of Yuengling and I will eat the free apps. Barkeep walks away and starts washing glasses. Not a word. Wait 10 minutes ask another barkeep for same = she says we dont have Yuengling and explains that the first barkeep still washing glasses must have misunderstood me???. I get a pint of Stella and she asks do I want to place a food order - I said No I want the free appetizers! She brings me half a cold potato skin and half a cold potsticker. She comes back and asks if I want to place a food order. Again I said I am here for the free appetizers - she said she gave the to me and walks away. When I pointed out it was half a potato skin and half a potsticker both cold she asked if I wanted to place a food order - when i said I am here for the free appetizers she just walks away. I ask for check a $9,26 beer - talked to manager she said barkeep must have misunderstood me - she said do I want to place a food order??? and handed me a menu. Told manager the three sips of beer are on her and I left. Look I can understand if I was scarfing down platefuls of food but come on honor your advertising TGI Fridays. This is downright rude.
Worst service each time I come here. No one was at the door to great you and we waited 10 minutes to be seated while he place was empty. Then waited 20 minutes for a server and another 20 to just get drinks. There is staff all around just standing there and again the place is basically empty but it’s such slow service.
I come here often after work to grab a drink and food with coworkers before going home(waiting makes the traffic better). Never had any very big problems, save for the occasional rude staff member mocking me and teasing me in front of my coworkers, or the occasional incredibly long wait(when it isnt even busy!)
We went to the Happaugue TGIF in Islandia after going to a wake. The restaurant was filthy. We got there at 9pm on a Saturday night. We waited 20 min for a table. No one was in front of us waiting. From where we were standing we counted 11 empty tables with dirty dishes waiting to be cleaned. We went to TGIF for the unlimited $10 appetizers only to find out the price is $15 an appetizer.I always go to the Massapequa TGIF and I never had a problem there.
Total reviews rating 3.8
199 Reviews for TGI Fridays 2023:
Review №1
2022-01-16Since this place opened it honestly has struggled with keeping up with the guest and the atmosphere. But these past few years this place has become a spot I can come to for a wind down from a long day, or just a great spot to have a good time with friends. It absolutely makes the greatest difference in the world when you have AMAZING SERVICE FROM JARID, TONY AND my favorite Bar manager DYLAN! THESE GUYS ARE PHENOMENAL, EVERY DRINK PICTURED WAS MADE BY ONE OF THESE 3 THROUGHOUT THE YEARS! Catered to my liking, as true customer service is, Im a pain😁😁😁 but I am always greeted with warmth, welcoming smiles and conversation. These guys make the time here wonderful.
Review №2
2022-04-11Waiter payed no attention to us. They were not busy at all maybe 3 or 4 tables, including mine. When my food arrived it wasn’t cooked but couldn’t tell the waiter cause we was to busy flirting with the bartender
Review №3
2020-11-10The neighborhood eatery. When you need a place to gather, discuss, celebrate, relax or recharge this is the spot to do it. The food is always good and the drinks are endless. Great deals and friendly staff. Awesome to-go and contactless pick up services. Downloaded their app for rewards and easy ordering. Well worth the time to sign-up.
Review №4
2022-02-04Me and my Girlfriend got seated, waited 15 minutes and nobody ever came to the tabel and the place was literally almost empty. I dont understand how it could take so long to come serve a table when its not busy at all. Never coming here again
Review №5
2022-02-26Hadn’t been here in ages and decided to give it a try. We were pleasantly surprised. Good food and service. Loved the House Margaritas.
Review №6
2022-04-07Horrible, disgusting, Dreadful. Food was overcooked, and it was low quality. They are charging top dollar for low quality food that you can get at any fast food joint. This franchise has really changed for the worst!!!
Review №7
2019-07-18So what can I say? It’s Friday’s so everyone knows what to expect. The prices are low and the food is decent. I go for the bbq ribs which I think are the best thing on their menu. I usually get them with fries and Mac and cheese. I go by myself so I sit at the bar. The service is ok but a little robotic for bartenders and they usually focus on cleaning and breaking down the bar instead of making connections and building relationships with their guests at the bar. I personally find that a little off putting but like I said I go there for the ribs lol
Review №8
2018-08-31Great atmosphere. Super friendly staff. Very clean and the food was very good. Below is some of the apps we had.
Review №9
2022-04-26Exactly what we needed and wanted, when we needed it. TGIF is great, even when its a HSIM sort of day. And I learned how to pour a proper Snake Bite. Well played Fridays!
Review №10
2021-10-18My friends decided to take me here for a pre birthday dinner. Nice, clean and spacious. Friendly waitress. I love the pumpkin Spice latte martini. I enjoyed my soup and side salad. Good place to go to after the chamber of hell.