The Bagel Factory in Binghamton
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Binghamton, Broome County, New York, US
- Monday:6AM–2PM
- Tuesday:6AM–2PM
- Wednesday:6AM–2PM
- Thursday:6AM–2PM
- Friday:6AM–2PM
- Saturday:6AM–2PM
- Sunday:7AM–2PM
The Bagel Factory in other cities:
Bagels are ok, and they try hard. Good for Binghamton.
They have the best bagels in binghamton. That veggie cream cheese is yummy 😋
The Bagel Factory has great bagels, especially for this area. All of their workers are also all very friendly and so the restaurant deserves recognition for that.However, they have a very clear organizational problem. Perhaps out of all three of the times I ate in-person, they had forgot someones bagel that I was eating with. Each time, one of my friends had to go up to the counter, 15 after everyone else received their bagels, and ask for theirs. They would have then made the bagel then and there. This happened every single time I sat down to eat there.Today, I was left on hold for over 10 minutes after calling to get a pickup order. I could hear them the entire time and while the first minute they were dealing with customers, the last 9 they had simply forgotten they had an active phone call out on the counter. The worst part is, the exact same thing has happened to me once before around a week ago. They clearly have great hearts and great bagels, and I will still continue to order for them as their food is quick and fresh, but they need to figure their organizational management out.
Hard working people. Busy place. Great bagels.
Today was my first visit here. This place is a cute bagel restaurant that has breakfast and lunch offerings. The bagels are perfect, they have loads of flavored cream cheeses and lots of combinations for toppings on sandwiches. The home fries are wonderful. My middle daughter accidentally spilled her lemonade and a nice man (the owner?) gave us a new one. We will come here often!
Tasty bagels and sandwiches and lots of varieties in cream cheese flavors!
I love the jalapeno bagels and their jalapeno cream cheese! This is the only place that seems to have them so, this is the place for me. Also, they make them fresh every day! Cant beat that 😁. Im a baker and appreciate good quality and flavor ❤.
Great food, always had good service until today, got very bad attitude from several employees for trying to confirm my food as correct, also told the guy behind me that he must not be from the city if he thinks their prices are expensive, were not from the city nor are we in the city. They upped their prices by a few dollars.
Great place for Bagels. Super friendly staff.
I had beef with this place for 5 years but its good now
Delicious bagels and cream cheese and kind staff.
Great place, good food.....I do wish they were a little more organized however. The staff is friendly. But once I was told by one employee that my payment was declined so confused I took my card out to pay again then the one who originally rang me out was like no that’s not hers. They they started yelling at each other about whose payment was really declined.Other times we would sit waiting for our food to be finished and not be notified that it was ready.
This is absolutely hands down my all time favorite bagel shop ever. Their veggie cream cheese has reigned #1 for me for 15+ years and the bagel? Oh man, nothing compares to them. This place is always a must stop when im in town.
The everything bagel with veggie cream cheese is my favorite. Best bagels anywhere (and yes Im including NYC bagels!). We drive out of our way to be sure to stop here if we can. The fried potatoe logs are yummy too.
So so good! My daughter insisted we go grab breakfast when we were visiting. Everything we tried was awesome! Buffalo Fries...yum!
Fresh, tasty bagels. Fast service.
Great breakfast food. Nice atmosphere.
OMG. Like every happy Long Island childhood bagel memory rolled into one visit.Go here. Get bagels from an incredibly friendly and competent staff. Bask in the afterglow.
Good bagels and fast service with great selection of coffee.
Can’t believe they had a deal for a dozen bagels plus 3 FREE! Lots of variety too! However when we went at 10 AM they were out of basics like plain or sesame which is understandable after the morning rush. Will be going back!
Best bagels in Binghamton area. However it doesnt even hold a candle to bagel places in NYC. People rave about the fries and sandwiches here but I dont think theyre exceptional in anyway. In my opinion their best item on the menu is their namesake, the plain bagel.
Amazing Breakfast Sandwiches And Bagels...Opens Early...An The Girls Are Awesome...I Thank You Always For The Delicious Breakfast...100 In My Book
Very welcoming love the fresh baked begals
Had an untoasted bagel when they said they would toast it but also just not my taste. My partner says the coffee could have been better.
I’ve debated on whether or not I should leave a review. However after multiple attempts to ‘retry’ this place it’s truly been a hassle.Do not get me wrong. The FOOD IS DECENT - the bagels are not the best in the world but they offer a variety of homemade items which is outstanding and something I prefer. The prices are not horrendous, the establishment is very well kept but the customer service/functionality is bad.After having a girl be rude a couple times since I had frequented this location quite often - I finally called to complain about her attitude and ungracious customer service. They had assured me to come back again and were very apologetic for the incident. It happens, so hey I gave it a go a few more times.The cake topper was just so blatantly done I can not return or recommend this location.I placed my order to-go and arrived a couple minutes after my estimated time of pick up. They were busy with a line so I figured I would head to the register to snag my food and then head on out. There were three people working, two at which were at the front and someone working the grill/fryer. Upon getting there I was not acknowledged but I was seen by BOTH front workers. So I patiently waited until they had to ring someone out then I would ask for my order. After not acknowledging me and ringing customers out - within five minutes of me being there a girl had walked in after me to pick up her order as well.After we both were discussing we thought this would be a faster option ‘yada, yada’ we chit chatted and waited some more.They had rang a few more customers out to the point you could not see the line from standing by the coffee/napkin station. They finally decided to ask what we were waiting for as we both said ‘pick ups.’ I said the name and she replied ‘oh yeah I know who that’s for.’ While mistakenly making my bagel wrong with cream cheese - I had to wait for it to be remade. Easy mistake - no big deal I thought. The lady was super polite and popped it on. So the other girl I had been chatting to was rang out and left at this point. I thought to myself okay, won’t be long - i’ll be up next. Bagel with butter - how hard and how long could it take?It wasn’t until they were basically through their line of customers with approximately two to three people left that I had decided to leave! I waited an extra total of over fifteen minutes for my to-go order which was completely wasteful of my time - I’m ashamed I even gave them multiple chances to continued to be treated in a repulsive manner.End. Of. Story.They need better service!
Love this place. We always stop here when visiting NY. Everything is always consistent and delicious. Thank you for breakfast this morning 🤤
Love Bagel factory! Great bagels, cream cheese, omelets and sandwiches. Even though its a bagel shop they have options for people who are on Keto. Friendly staff.
The paninis are great, bagels excellent. Service is disorganized and wait times are a bit extended. Even when I call ahead the time frames are not met. Great food tho
Probably the worst bacon egg and cheese Ive ever had in NY... didnt even put salt pepper and hot sauce on like I asked. Bagels are average at best. I guess this is how you do bagels in upstate NY.. Better off at at dunkin donuts.
I mean, their bagels arent bad, per day, but they put A LOT of cream cheese on it, it gets u sick. But Im in love with the rest of their food, like their home fries are REALLY good.
The day that changed my life.June 17. I, a weary traveler, out living the American Dream on the open road of adventure came across the age old problem of lunch at lunchtime. After the rumblies of the tumblies we stumbled across the only food we knew New York was famous for besides pizza, and my Jesus weren’t those stereotypes true?! Just walking in felt warm and welcoming. Amidst the pandemic, the workers were still joyful and brought life and energy to my deep deep dark depressing life. To my sorrow the bagels were almost gone, but alas! Fate brought me and Stevie together. Looking at the menu, bewildered, this true New Yorker had my back. I watched them make the beautiful sandwich that Stevie ordered and I was rebirthed. What some may see as a simple rendition of a turkey panini, I see as Gods way of saying he’s still here with us and that hope isn’t gone. I am forever indebted to Stevie, and in my humble opinion every person on the face of the planet needs to give that guy a hug and petition to put the Stevie Panini on the menu as the featured sandwich every month for all eternity. And as I continue on my nomadic escapade i will always dream about this place, my one true love.
Unbelievable bagels, great selection and a great price! Everyones so nice too! Go there every Tuesday when I come to town!
Come here almost every weekend and grab the same breakfast sandwich every time. Staff are always friendly and helpful, price is right. My favorite spot to grab something to eat on my way to town. BEC on parm bagel is my favorite!
The owner is very friendly and the staff is always welcoming. Every time I make a special trip for the flavored cream cheese and fresh homemade bagels. Thank You
I love this place. So much tasty bagels and cream cheeses. The spinach bacon cream cheese is my favorite. And the bacon horseradish cream cheese was on point. 10/10 highly recommended
Love this place. Great tasting bagels and flavored cream cheeses (my favorite: spinach bacon). Great people at the counter too.
I used to like this place now I don’t the bagels are regular but the attitudes they have make you not want to eat here. Overpriced and honestly a little bias for me !! Never coming here again
Best bagel spot in town! Try the fries and garlic herb cream cheese!
Never a disappointment. Great bagles and the gourmet cream cheese is most definitely the best in the area.
This is our favorite place to grab a good, quick breakfast. The prices are reasonable and the staff are always super friendly! Get an order of home fries with breakfast, you wont be sorry :)
Cheap and they have pumpernickel! I really enjoy this place but some of the sweet cream cheeses are not great and I had a bad experience with the plain bagel but hasnt stop me from going.
The Bomb sandwich on an everything bagel is literally the bomb!!! Good food, friendly service , reasonably priced !!
The best bagels in town& the olive cream cheese melts in your mouth, Scrumptious 🤗🥰♥️♥️♥️♥️
The freshest bagels and the best homemade cream cheeses. The home fries are good too.
A family owned bagel shop. Good and inexpensive bagels. Prepare for a small line, but its worth waiting. They sell more than just bagels.
Amazing bagels, hands down the best, very quick service and low prices. Their flavored cream cheese is insanely good.
Very good bagels .. get there early before theyre gone .. especially if you like variety .. and you get more than a normal bakers dozen
The bagels were great but not the best in the world, dont get me wrong but they were amazing. The service was nice but a little arguing which I dont know if it was a regular thing but there was some snapping at each other.
I love these guys they for sure have the best bagel selection in the area and great service but i recommend ordering ahead on the weekends if you plan on eating here.
Delicious, kind staff and inexpensive - what more could you want?.... did I mention delicious?!
Always great bagels, cream cheeses, and sandwiches. Great service too!
Excellent food and excellent service. Home fries are fantastic. Bagels are the best.
Bagel sandwiches are hands down the best. Staff is super friendly and well trained. One of my favorite local gems.
The only thing I dont like there is the rust on the covers of the lid for the cream cheese and the overhead vents are so dirty that the dust falls down over the cream cheese
Great bagels and cream cheeses. You can also get coffee, breakfast and lunch. Also, very good.
Very good and very reasonable as far as prices.
Great bagel sandwiches, wonderful staff. Best bagel shop around this town.
Friendly people. I like the jalapeño bagel with jalapeño cream cheese. They have the great brownies too!
Not the real bagel factory
Reasonable prices, tasty food and bagels. Friendly staff.
Great bagels awesome staff
Def poor customer service, the older woman messed up my order this morning and had the nerve to get an attitude with me over it, and then I believe I was overcharged. Never eating here again
Everything from savory to sweet is delicious they just need to put more lox on my sandwich
Great bagel sandwiches, fast service 👍
Go there often,always good,best bagels in town.
Long line, but the bagels were very good
You all have the best bagels and friendly service around....
This is definitely the best bagel place in Binghamton and the home fries are fantastic.
I go here at least 2 times a week and im never not satisfied the staff is so friendly and my food always has that taste of love in it thanks
Fresh begals, efficient and friendly customer service! My favorite breakfast spot, love you Sheryl!
Great , they have a dozen (15) bagels for 9.99
Good bagles, nice people, but ungenerous lox portions and no lox in their lox cream cheese
Love their breakfast sandwiches. Excellent hangover food! Brownies are to die for .
Such nice people work there! Bagels are delicious!
The Bagel Factory has the best bagels in town 😉
Good bagels. Very good variety of cream cheese. Ambience is simple diner
Truly the best bagel place in our area.
Awesome bagel selection. Awesome cream cheese selection. Good prices
Great food, large variety of HOMEMADE cream cheese, fast and helpful service
The parmesan bagel though🤤 so good. I love this place
Just like youd expect, great bagels, reasonably priced.
Best bagels around and great, friendly staff.
I never get too impressed with a place that starts to run out of bagels before 10:30 am
For quick service and amazing bagel and cream cheese combos, the Bagel Factory is a must!
Super polite and delicious bagles. My new go-to place before work!
They have the best bagels in the area!
OMG it is so amazing the vegetable cream cheese has the taste of heaven
The VERY BEST bagels in the Southern Tier!
Really nice selection of bagels and cream cheese!!
Friendly, competent neighborhood place
Best bagel place in town!
Ive been coming here for years and everything is always great. Binghamton staple for sure.
Always fresh bagels and friendly service.
Best lox creamcheese bagels so so could be fresher
Just wonderful! Italian bagel with bacon, egg and cheese!!
Cheryl is the best worker there. It is fast and great food and service
Very good bagel. Above average coffee.
Friendly nice staff. Need to be a bagel slicing machine!
Great bagels and awesome home fries
I asked for a toasted bagel and got an ice cold one instead....she looked at me and said it was toasted!!
Some of the best bagel and bagel/cream cheese selection selection
Good food good time. Its always good in the neighborhood.
Best bagels in the area.
Fast, friendly super fresh carbs
These are the best bagels in town.
Great Bagels. Leave yourself time on the weekends.
I love this place! All the employees are so sweet!
Great bacon egg and cheeses and addicting home fries
Very good sandwich. Casual, quick, easy.
Great Beagles, Fresh Food and Fast service!
Every one was very nice the food was great
Chins up
Bagels are fresh. And staff are friendly
Breakfast sandwich was Great.
Best bagels great staff
Best bagels outside NY City!!
The food and the service are absolutely the best!
Very good cheese omelets :-)
Best bagel shop in town
Great bagels and home fries.
Ok place cream cheese salty
Never been here. Was at the laundromat a few doors down.
Pretty good bagels for this area!
Fast friendly and freakin’ delicious!!
Great local places awesome food
Best bagel sandwich in town.
Great place good bagles
Best bagles in Binghamton. Enough said.
Great service and wonderful bagles
The best bagels around!!!
Best bagels in the area.
Best bagels ever
Great prices. Nice variety.
Great breakfast sandwiches
Great Sausage egg and cheese
Great variety of flavors
Good eats
Good selection of sandwiches
Great bagels
Amazing bagels!
Great place to eat
Great sandwich.
Amazing bagels!
Very good food
Yummy fresh bagels
Yummy!
Absolutely love this place
Great as always!
Awesome
Ok
Fabulous as always
Brookhaven ftw
Excellent service
Love it here.
Amazing love it
Good stuff!
Good bagels
Best in town
The best bagel ever. Get 2 for yourself
Fast service. Good bagels and cream cheese.
Total reviews rating 4.5
170 Reviews for The Bagel Factory 2023:
Review №1
2022-07-06Best bagel place ever. Their everything bagels are made correctly here.Im all about the egg salad sandwich on everything bagels. Ive been going here forever.
Review №2
2022-05-10My favourite bagel shop in the area!
Review №3
2022-04-01Im from Brooklyn, bagels are something I deeply miss moving up here. This hits the spot, everything bagel was spot on for flavor. Going to get here early and try out more
Review №4
2019-10-06Not worth the money. I ordered a whole wheat bagel with butter and a friend asked for a sesame with lox, cream cheese and onion.The whole wheat had what I can only call a suggestion of butter and the sesame had three thin slices of lox, hardly any cream cheese and just a few slivers of onion. When I mentioned the paltry amount of salmon to the counter person it made no difference .The total for these 2 items was almost $12, with the lox bagel being almost $8.Certainly not coming back. Shame, because its a short drive...
Review №5
2022-06-15I would love to place an order to pick up on Friday morning, but they dont answer the phone. It would be a lot cooler if they did.
Review №6
2022-06-08Best bagel in town. Sandwiches are great as well as the brownies!
Review №7
2021-12-31This used to be a favorite of mine as good places to eat are few and far between in Broome County. However, the decline in quality of both service and food have been disappointing. The past few times Ive been the food is subpar and not worth the price whatsoever. Claiming that they needed to reduce hours and stop having employees answer the phones due to staff shortage is absolutely absurd. If you paid your employees better, Im sure you wouldnt have any trouble hiring and retaining staff. Today, after seeing the sign stating that her majesty (I assume they are referring to the governor) requires masks so everyone must be masked indoors I left without buying a thing and they will not receive my business again. Covid is unfortunately not going anywhere and that ignorant attitude towards measures that have been proven to help reduce risk are whats keeping infection rates so high in the area. Without a change in management I will not spend another dollar here.
Review №8
2021-05-11Best breakfast place in Broome county! Awesome foodand service every time!
Review №9
2021-06-21Some of the best bagels in New York state and if youre doubting that its evident youve never been there. Great cream cheeses and too many flavors of bagels to count. Their sandwiches are excellent too!
Review №10
2022-06-19Really good breakfast sandwiches and astonishingly good home fries.