Delivery
Yes
The Bedroom Source in Carle Place
Categories
Location on the map
Carle Place, Nassau County, New York, US
Service options
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Payments
Cheques
Yes
Debit cards
Yes
Phone: +1 516-248-0600
Site: https://www.bedroomsource.com/
Site: https://www.bedroomsource.com/
Opening hours
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–6PM
- Sunday:11AM–5PM
Comments (133)
It was an amazing experience buying my new bedroom set from the Bedroom Source. I wanted a hardwood bedroom set that would last for a long time. I was replacing a custom made hardwood bedroom set that was over 20 years old! I walked into the store hoping that they not only sold child and teen furniture but also bedroom sets for adults. I was happily surprised that they sell everything from kids bunk beds to king size sets.When I was working with Kelly and Paul to decide on my furniture they suggested that they come out to my house to measure my room and make suggestions for the best use of my space. They provided me with multiple layouts and furniture options to choose from. They also are able to add custom choices such as making my desk taller. When ordering my furniture Kelly and Paul made sure to tell me when I could expect my furniture to be delivered and how that would work. I ordered a queen size bed, two side tables, a desk, and a dresser.Not only was the delivery service on time they asked to come early! They were completely Covid compliant and wore their masks for the entire delivery and installation process. The furniture delivery crew was quick, efficient and caring. They made sure my furniture was placed exactly where I wanted it and that every spec of garbage was taken with them.It was a pleasure working with Kelly and Paul to purchase my dream furniture. This was a great experience and I received unbelievable quality furniture.
We got new beds for our daughters at The Bedroom Source. Everyone was extremely helpful, especially since they were special orders. Scheduling delivery was very easy and the guys were in and out of our house in no time. Very pleasant experience, start to finish.
We bought the matrix set and its great. Customer service is very good.
I hate writing negative reviews, but my experience with Bedroom source has been a very negative one. They offer “HIGH-END QUALITY” FURNITURE. Unfortunately, that is NOT TRUE.We bought a bed and a night stand for our son’s bedroom 2 years ago. The wood’s color coat started to peel a year later even on areas that are not expose . We called Bedroom Source and we explained to them the problem since we were within the 5-year service plan. They send the delivery man to take a look and to patch up the areas. Patching areas is not a solution since the paint is peeling all over. It is just a temporal fix. He made a report to his co-workers that was not accurate making it seem that is our son’s usage that made the wood like that. What can a child do to make a an entire bed and night stand to start peeling? Its is irrational. As parents we look for was is best for our children. You pay and do not get what you pay for. Now the wood is starting to come off and they are a lot of splinters coming out. Its upsetting situation very because not we only wasted money buying cheap quality furniture for our children but the store was not helpful at all and did not accept the bed and night stand was defective and not the quality promised.Also, I agree with other reviews. they do not stick to their delivery time frame. The bed was deliver to us like 2 weeks later after the stated time frame. We did not make it an issue. When we got the bed and stand, the odor from the paint was so strong that they had to take it back so they can “air it out”. How can you deliver a furniture with such a strong chemical odor for kids? It was such a inconvenience for us and yet we did not made it a problem for them and at that time our LO was 6 months. We were understanding with them. We were looking to get the same bed for our second son but now we cannot. We have to invest more money to get a replacement bed. It is not fair. Please be careful you purchase from this store. They might look like a great quality but in the long run they are not. They are cannot POOR QUALITY AND NOT SAFE FOR OUR KIDS. (PAINT IS NOT SAFE FOR KIDS.We got a profesional carpenter look at this matter and we were told that it happens when the color on the woods is rushed. We tried to solve this issue with them but at the end the management/ owners do not seemed to care. We have not got a response from them in weeks. It is not fair they offer high-end quality bed to parents who seek for good long lasting furniture for their children.
Luis was extremely knowledgeable, helpful and accommodating. We’ve purchased three full bedroom sets in the past for our kids and have been extremely pleased with the quality of the furniture and the customer service.
I purchased my son’s bedroom set at the Bedroom Source in November and it was delivered this week. From the attention I received in the showroom to the delivery, and repairs I received from a skilled repairman to minor damage on delivery, this business is top notch. I worked with Paul, Kelly and Luis, and they were all responsive, knowledgeable and helpful. There just aren’t businesses like this around anymore, where you can get someone local on the phone to help you with a problem. Fantastic!
I normally dont post reviews unless its absolutely necessary. The customer service at The Bedroom Source in Carle Place is outstanding! Paul who helped me pick out my sons bedroom set was patient and provided lots of alternatives to all my crazy ideas. The pieces that I purchased were absolutely gorgeous. They are sturdy and beautifully crafted. Its the kind of furniture that can handed down because you know it will last forever. Im extremely happy with my purchase.
I was looking for a discontinued high loft Maxtrix bed with no success, until I called The Bedroom Source and Russell told me that they have a few of these left. They had to order the rest of the bed from the manufacturer so the entire process took about two months, I was not charged any deposit during the wait which I appreciated. I did not feel rushed or pushed at any time during the entire process. When the bed was finally ready the delivery was scheduled very easily. I recommend this store!
I am that woman who researches every single aspect of a product before committing to buy it. Knowing that the purchase of my children’s bedroom furniture would be an expense, I spent more than double my typical time in researching it.I decided to purchase through the Bedroom Source because they clearly had the best products. The manufacturers that they carry are all excellent companies who stand behind their products. Each product is made sturdy, comes with customizable options (especially the space saver and loft beds) above and beyond color choices (various furniture arrangements such as desks, drawers, shelving, etc.). The products are extremely well-made regardless of which manufacturer you choose, and the people who own the business really place a large emphasis on good customer service.Before I purchased from the Bedroom Source I compared the items I was looking at to other companies/manufacturers. Be careful because while other companies may offer what you think is the same product for less, it is not! Look into the specifications, the dimensions, the weight, etc. You will see that what the other companies are offering is not the same quality or item. Further, most times, you even have to assemble the pieces yourself! Forget about the headaches that go along with damaged/cracked, chipped items during delivery and missing nuts, bolts, and pieces from the factory. Such a headache! LOL The Bedroom Source does the assembly for you and, if you have a situation like we did where we needed to break down the bed a year later and move it into another room, they will assist you with that. This company doesn’t just forget about you after they file your receipt. They value you as a customer even after the sale.
It was already closing time and Paul was very patient and friendly helping us purchase our daughters mini loft. Will definitely shop there again. It was a positive experience.We had received our bedroom set and were very happy until after the men left and we noticed the ladder had nicks on the steps and the frame of the ladder. We had reached out to Paul and emailed pics but never heard from him again. We paid so much money. It should at least be in perfect condition. We even wanted to purchase our sons bedroom set here but will prob go elsewhere.
Kelly help us pick a bed and mattress for our son. She was friendly, patient, and knowledgeable. Phil was helpful and friendly as well. We are very happy with the quality of the products and will definitely use them again.
My wife and I are very pleased with our purchase .. Luis was very Professional with the handling of our order...Definitely will recommend ...
Bedroom source is breath of fresh air! From the start of looking for furniture for my three kids all the way to a loft set and bunks the service was impeccable! Paul took his time and patience helping us pick out beds and placing orders. Then we decided on a few changes, which he was pleasant to help us. Then just yesterday the delivery service, was awesome. The two gentlemen arrived on time, put drop cloths down and work efficiently to complete two beautiful sets of furniture. They even carted all the boxes away. We have three happy kids and two satisfied parents. Thank you bedroom source!
Awesome experience from start to finish! My daughter had her heart set on a loft bed and I found some pictures online from the bedroom source and they had exactly what we were looking for. Being that we are in NY and during the pandemic lockdown I had to work with the team at bedroom source via phone and text and they were able to help me process my order, answer all of my questions and give me a great deal. They followed that up by delivering the furniture earlier than expected and the delivery team did a fantastic job in setting everything up and making sure I was satisfied. I would definitely recommend the team at the bedroom source to anyone looking for quality furniture at a fair price with excellent service from a family run LI based business. Kudos to the whole team!
I highly recommend The Bedroom Source!! From start to finish they were amazing. I was very nervous about the whole order process because it was such a big purchase and I had to do it over the phone due to COVID. Phil was wonderful and answered all my questions in great detail. He is super knowledgeable and helpful. I couldn’t be happier with the way it all turned out. The furniture is solid, well made, and beautiful. The quality is fantastic. The delivery went smoothly. They put the furniture together quickly, they cleaned up nicely, and they were very professional. If you are looking for long lasting and great quality, then you should definitely check out The Bedroom Source. You will be treated well and be completely satisfied with your purchase.
I don’t normally write reviews but I had to take the time out to highlight Paul and The Bedroom Source. I was shopping for a bunk bed for my kids, something that was durable and safe for my children to sleep in(primary concern). I did a ton of research on each bunk bed from different manufacturers (what they are made of, options included, customizability), but after speaking with Paul he took it a step further by understanding my current room layout, finding out what was important to me and my family, and from there made his recommendation. Paul was very knowledgeable and more importantly passionate, which is why I left knowing I made the right choice for me and my family. I would recommend anyone looking to upgrade their kids bedroom to check out The Bedroom Source and speak with Paul before you make your final decision. You won’t regret it.
The bedroom source is like an old-school store, where the owners truly care and stand behind their products. We couldnt be happier with my sons bedroom furniture. The buying experience was great- there was no pressure at all and we received honest, helpful suggestions from one of the owners that guided our choice. Weve had the furniture for a few years now, and are so happy with the quality and durability. Customer service after the fact has also been fantastic. One of the dresser drawers was stuck recently. I called and the owner was so kind and friendly on the phone. He sent a gentleman names Luis to my home a few days later. Luis was very nice and he fixed the problem right away. They didnt charge me for the repair even though its been a couple of years. We are so impressed with their customer service.
Looked for furniture for quite some time and then found the perfect, great quality set. I ordered the set at the end of Feb and then Covid hit. Things were delayed (which was fine the world was shut down) and then unfortunately one of the dressers I ordered was discontinued and I was unable to complete the set. I had already received the bed before the shut down so now my set was incomplete. At first I was just upset and mad but I must say Phil went out of his way giving me multiple options to rectify the situation. His customer service was above and beyond what I expected. Extremely prompt responses. We have a full beautiful bedroom set for my son and I’m very happy with the outcome. I would order from them again in a heartbeat!
I had an amazing shopping experience. From the moment i walked into the showroom, until the moment that the bed was delivered and installed. They were so helpful, quick with their responses and the furniture is amazing. My daughter loves her new loft bed!!! Ill definately be going back for a desk soon!!!
My wife and I purchased furniture for both children here over the past 5 years. Their team is top notch in terms of customer service and their product is the best around (everything has held up beautifully). As soon as you walk into the store, you are greeted with a smile and offer of water or coffee. There is no pressure to buy just answer any questions that you have. My kids could not be happier with their beds, dressers and recent add-ons. The owners work VERY hard to provide the best service and remember their clientele. The delivery was on time and the bed was put together by professionals who truly care. I would recommend The Bedroom Source to anyone who is looking for furniture for their children.
I never write reviews, but I had to take a minute to express how great my experience was with the BEDROOM SOURCE! With my first child, I went to a very high end furniture store. They were happy to make a sale. However, once the sale was finalized I was unable to reach anyone when I had problems or questions. I was so frustrated with furniture stores. With my second child, and 2nd experience buying furniture, I looked around. Once I entered the Bedroom Source, I was greeted warmly. I was shopping with my mother, myself, and two small children. Paul didnt hesitate to make us all feel welcomed (children and all!!) My kids had fun looking at all the bunk bed displays while Paul sat down with me and drew out several options for my bedroom (they were to scale and everything!), He helped me pick out furniture, knobs, accessories, and even gave me some safety tips (as I was still new a new mommy). I am also very indecisive when making purchases. He helped me over and over as I changed my mind. Once everything was final at the store, my experience continued to be a positive one. Everything came in as he explained. Delivery went smoothly and everything was put together and cleaned up. When I had a small issue with one of my new pieces, I contacted Paul and he sent someone to my house that evening to adjust my furniture. Every inquiry I had, every email I sent, was taken seriously and answered in a timely fashion. Paul always had time for me. I couldnt be happier with this family owned business. I can tell that the family bond in the store really makes a difference! It was a very personal experience and I would be more than happy to recommend this store to anyone looking for high quality products with superior customer service and employees. Thank you again for everything!
We had a great experience at the bedroom source. We originally were planning to purchase my sons bed online but I am so happy we didnt after visiting the bedroom source showroom. The staff was extremely knowledgeable and worked with the many particular features I wanted until I was satisfied. They were accommodating, professional, and honest which was appreciated.
Great options in th store. Purchased a bunk bed, but Furniture overall was well made. The bunk bed we purchased had more style than the average bunk bed. Sales person was knowledgeable and helpful. Ladder was a little quirky and wasn’t working for us and the owner had a new one made and delivered it to our apartment in NYC! Obviously stellar service, willing to go above and beyond.
I bought two beds and one dresser. I am misled by the good reviews here and thought they have good customer service, but I experienced the opposite. They are good when you are in the store making the purchase, but after that, prepare to spend lots of time/energy to complete the order. After the purchase there was two month wait time for the delivery/installation. During the 3 hour delivery window I got called and told that the truck broke and the delivery/installation wont happen until 3 days later. Think about having to convince your kids about an empty bedroom for 3 nights. that wasnt easy...The owner, when asked, refused to do anything about the delivery issue, and this want even close to the end of the story. For some reason 8 finials I ordered did not ship and werent installed. They said they would send it to me but didnt. Now, almost 3 weeks after the delivery, I still find myself begging them for information about the finials.After spending $$$, I am about to cancel the order and do everything all over again, with a better merchant of course...
As soon as we walked in, the service guy, Paul, introduced himself and said if we had any questions to feel free and ask and then left us alone! Compared to Bobs Discount store it was a huge difference in customer service. Although I didnt buy anything at the time, I loved the details in the furniture and how bright and family friendly the store appeared to be. Will definitely shop there again.
Phil and Paul were extremely helpful and wonderful to work with. They spent time with me and made me feel very comfortable and were very knowledgeable about all the items in their store. I highly recommend them! Thank you for all your help and making buying my daughters furniture for her room so easy.
Very happy with my shopping experience at the bedroom source. They had exactly what I was looking for. All salesmen were courteous and helpful. Delivery felt rushed as they showed up at 6:00 pm. They did not call a half hour before coming as they were supposed. Ended up calling the store because the delivery companys office was closed by the time I called to check at 5:30 pm. The store was very helpful with this. The delivery people just put the furniture in the general area where I wanted it. My husband and I had to move the furniture after they left. They didnt explain where my anti-tip hardware was. I ended up noticing that I was missing an anti-tip hardware after they left, but called the store the next day and they mailed me the hardware I was missing. Delivery took about 10 minutes or less. They were in and out and left me no time to review the furniture for damage or missing pieces. Overall, I am happy with my furniture and I would go back to the bedroom source. I would see if I could get an earlier delivery window or have my furniture delivered during the week instead of the weekend as I felt the delivery company over scheduled the particular route I was on.
Phil and Paul were so wonderful to work with! They always returned my calls. They were patient and helpful. customer satisfaction is clearly what they are about at the Bedroom source! And my daughters bedroom set is not only adorable but extremely well made! Thanks for a great experience!
Great service from Kelly and Phil, and an enormous variety of furniture to select from. So happy we made the purchase here and didn’t go to a big box furniture store where people don’t care if you come or go.
This is my second time using The Bedroom Source. The entire process was smooth and professional. While its a bit more expensive than other kids furniture stores, you know youre getting a product without dents or missing pieces. Id highly recommend.
Was looking for a very specific bed and scouring the internet. Stumbled on this company. I emailed and Paul called me right up, gave me a great price, easy order over the phone. My bed was delivered and assembled today. The assemblers were fast and neat. Im really happy and would recommend them to everyone!
Very poor quality I got my kids a bunk beds. they came damage,stairs and damaged dresser. I receive a email that I will be getting replacement dresser and stairs. I never got them. this place is a rip off and a joke they lie about and all they care about is making a sale STAY FAR AWAY
I went into The Bedroom Source for a specific piece of furniture that I had found online. The salesman was terrific, knowledgable, and very helpful. Upon delivery a dent was found and Phil and his team were responsive and quick to rectify the problem. I just received the new piece and couldnt be happier!I would highly recommend this store .... the salesmen and customer service are top notch!
The most pleasant furniture shopping experience we ever had! Phil was so patient and took the time to explain the functionality of each item we were interested in. He measured, sketched room layouts for us, and gave us all the information we needed to make great furniture choices for our children. We are so excited for our bedroom sets to arrive!
The Bedroom Source is amazing! We purchased the mica bedroom set with the built in dresser on the bottom of the bed. When our daughter went to college she let her younger 11 year old brother have the bed. Some of the drawers were sticking so we called the Bedroom Source. They immediately came to our home and quickly made the repairs for free - nine years after we purchased the bed. Their professionalism and workmanship is exemplary. We highly recommend this local business!
Russell spent hours with us as we decided on a new loft bed for our 8 year old daughter, he went through everything and was very helpful. Well...Victoria LOVES the bed. The guys that delivered it were great! Thank you for the great service and product!!!! I will recommend you guys to everyone. We are very happy.Thanks again.James and Susie and mostly Victoria.
I went into the Bedroom Source looking for a big boy bed for my 4 year old. He loved the loft beds! We had a great experience shopping at The Bedroom Source. Everyone was so knowledgeable and helpful. My son cant wait for his bed to arrive. :)
I had an amazing experience shopping at The Bedroom Source. They have a great selection and the best part is the patience of the staff. It isnt so easy buying childrens furniture (especially when you bring them along!) but the staff is incredibly knowledgeable and really help you make the right decision.
Phil was excellent to work with. He helped me pick out a beautiful toddler bedroom set that will last my son. For many years to come. He also was extremely helpful with designing the layout and placement of the furniture in the room. I was very pleased with the quality of service I received.
The Bedroom Source, 5 stars and beyond! My daughter and her small bedroom, needed a make over. We saw their commercial, went for a visit, and walked out with a loft bed, a desk and two sets of drawers...PERFECT! The Kantor brothers are extremely professional and super nice! Once I told them the size of her room, they knew exactly what we needed and it really is a perfect fit! The furniture was delivered and installed within an hour! My daughter LOVES it!! I will not hesitate to return to The Bedroom Source, for any additional pieces, and you shouldnt hesitate either...just go!
We live in Manhattan and decided to take an Uber out to the store (yes a 1 hour ride) based on the many positive reviews we saw online.As we entered the store we were greeted by Russell who welcomed us and offered us a beverage and asked us what we were looking for. After a few questions he pointed us in the direction of the bunk beds that offered medium height (our kids room has a lower ceiling than normal at 7 foot 8 inches).Russell and his team were not pushy on anything, and just were their to guide us in the right direction. Our boys must have sat and laid on a 1/2 dozen beds before eventually deciding on the Matrix Bed Medium Height with two draws, steps to the side in white. We must have asked Russell a dozen questions on measurements of the bed as we were concerned that the bed might be too high or too big in general. Russell sure knows his stuff as each question was answered with confidence and was accurate.Russell and his team also cut us a deal on the mattresses as we needed 8inch height mattresses for them, and in all honesty didnt want to have to go to a mattress store to get them from. They also gave us a 5 year warranty on the bed and no extra charge :-)The installation team came on time, despite the snow, carried everything in the apartment carefully, even removing their shoes before entering.Assembled the bunkbed and placed it in the right place.Later that evening we noticed a screw had got stuck in between the steps, causing a little of the paint to chip - I called the store and left Russell an e-mail and they have said someone will be out soon to remove the crew and touch up the paint - free of charge.Overall the store in incredible and well worth the journey out of the city to visit.
I have made 3 bedroom set purchases at Bedroom Source over the last few years. I cannot say enough about how wonderful my experience has been. The product is well made. It is very good quality. There are so many styles and set ups to choose from. The customer service is excellent. There is no pressure to buy & the staff is knowledgeable about the products. I have had a few things come up (ie a draw broke). The store sent someone to my home to fix it, for no charge. They were very responsive and provided a remedy quickly. They even went so far as to change a bunk bed ladder for me, 2 years after I originally bought it, when I decided I wanted a different style ladder!Ive told anyone I know looking for kids furniture to go to Bedroom Source!!! I highly recommend them!!!
We bought a maxtrix white day bed in 2013 for our oldest daughter and then now a few years later, I am purchasing the additional pieces to make a bunk bed with a trundle. Funny enough I purchased the piece from The same person 4 years ago! We are very excited and the customer service was excellent. I always recommend bedroom source to all of my friends NBC the quality and there are so many options!
What a place. 5 Stars! Truly the go to source for all of your childrens bedroom furniture needs. Paul and staff were super friendly and totally low pressure. We had spent the past few weekends looking to match our twins existing bedroom set from when they were infants. Now 6 years old, they had outgrown their converted toddler beds. Hoping to find something similar in color we looked, looked and looked. Nothing even came close. However, at the Bedroom Source, we discovered that we could order a custom color and that is exactly what we did. From purchase to that white glove delivery service. TRULY A 5 STAR EXPERIENCE! Thank you Paul!
My wife and I were in the market for bunkbeds. A quick google search based on reviews and selection we knew that bedroom source was the place to go. We found exactly what we were looking for. We had gone there three time until we finally decided what was best for our girls. Each visit they took the time explaining the differences without any pressure to buy. And we did it was hassle free. Overall it was a pleasant experience and will will buy again.
My son broke one of the steps on his bunk bed ladder. Phil and the team at Bedroom Source responded quickly. Within a short time we had a new step that was a perfect match! It was a real lesson in service after the sale.
After a recent trip to Great Wolf lodge where my children had their first experience with bunk beds they were both firm on the fact that they wanted bunk beds. This was a proposition that caused me significant anxiety. As a parent who are always concerned about safety I immediately tabled the idea. At my childrens persistence and insistence I began doing research into bunk beds. They were both the right age and height. Now it was the search for the most safe and reputable company from which to get the beds. I began my search online. I was bombarded with great deals and a wide range prices and a tremendous amount of misleading safety information. I quickly realized this wasnt going to be a online purchase. This wasnt a purchase that the best price would surfice. I knew this was a purchase I wanted to make a very informed decision about. We wanted safe and durable. I needed to see the products in person and have the kids physically present when doing so. I also needed to be able to run my MANY questions by a live person. My husband came home one day with an online catalogue for a company called Bedroom Source in Carole Place and it was local. We popped in one day and were pleasantly surprised. The showroom was incredible. Truly a Kids wonderland. The set up was so exciting. Really gave us an idea of the many different products, their construction and even the products future potential. After wandering around for a bit (with no interruption). We were plesently greated by a sale associate Russell. I will be honest and say I am a very tough customer. He was a model of customer service. He was patient (as we chased the kids around the store) and kind. Most importantly he was extraordinarily well versed in all the safety concerns we had. There wasnt one (of at least a hundred) questions he wasnt able to answer. I point blank asked him why this store over online products. His answer was impressive and sealed the deal. I didnt stump him once. He never made me feel like I was overbearing or asking a silly question. He spent well over an hour with my family in addressing our specific needs and concerns. Many times he even pulled out a tape measure and went through our specific needs. Russell was incredibly thorough. He even went as far as telling us to take our time and to digest everything I saw and heard. He said to look into anything he had told me to establish what he was saying was accurate. (Of course I did and he was right on with everything he said). We had concerns about ceiling height and width. He directed us to the perfect product. (Not what I originally considered). It meet all my safety concerns and room perameters. We did not make a purchase that day. I went home and did some more research. I quickly realized we were going with this company. They were the BEST in their industry. We went back two days later and met with one of the owners Paul. Again we were so impressed with the customer service. Never one did he try to sell us. Consummate professionals. He addressed more of my questions and never once made me feel he just wanted a purchase. He had the kids try out so different models. He thoroughly explained the Matrix product we were considering on. Its a transitional bedding solution that grows with the kids. We are in between houses and wanted to make sure that the product we purchased could grow with our growing children. The Matrix is a parent of multiple childrens dream come true. It allows for so many future configurations and options as the kids get older. Even the Matrixs catalogue was impressive. Gave so many ideas and possibilities. Even the bedding options were incredible. The best was the Incredible warranty. Paul made so many viable suggestions and shared incredible information and feedback. What the Bedroom Source can surely guarantee is that you will make the most informed purchase. I signed the receipt with no doubt or hesitation in my mind. Nothing more important then my kids and no better company then the bedroom source to meet your childrens bedding needs!!! Hands down.
One thing that the bedroom source has is excellent customer service as far as taking time help u pick pick out the right bedroom for your home greeting at the door water for you juice box for the kids. Making sure the u leave happy with the deal u made now the down fall is it take long for the delivery and the people who deliver and set up are not from the bedroom source they are terrible Ill give them one star but a call to Phil made things better he made sure the mistakes that the delivery people made he fixed too bad that the crew from the bedroom source does not go to the house and set up the bedrooms there such a way better crew and they deserve 5-stars they made our girls bunk beds safe and secure two thumbs up for those two guys in the end if u have time and patience the bedroom source is your store it about 5 to 6 weeks for delivery depending on the set u pick out and if thing go wrong you have to give the bedroom source a chance to correct the problem
We just ordered a gorgeous bunk bed set from the Bedroom Source. Phil and Paul were so easy to work with, and they even helped us save a ton of money by pointing out that we could use an existing bed we have with the new set. I highly recommend shopping here!
My experience was amazing when my family and I went to pick out a bunk bed. The kids were ecstatic and the staff was nothing short of awesome We had a kid sourced issue with the bed and Paul was swift to respond and help us come up with a resolution.
After buying our furniture 5 yrs ago, it has remained beautiful. One of the drawers broke and Luis came it to fix away. He was very professional and it was repaired immediately. Thank you so much Luis, Paul & the Bedroom source!
This is an exceptional store with an extensive collection of beautiful, high-quality furniture. The owners are tremendously helpful and will help you design your child’s bedroom to meet your precise needs and make it special. You can’t make this type of purchase online. You need to see the pieces and possibilities in person. You will be so glad that you did.
Courteous, professional customer care as soon as you walk in the door. The furniture is high quality and beautiful. My wife and I found exactly what we wanted for our 11 year-old sons bedroom. Overall, a pleasant and satisfying shopping experience.
My daughters absolutely love their new bed! Thank you Steve for making EVERYTHING SO EASY! From picking out the bed...to demonstrating how they all work..... setting up the delivery for us YOU ARE GREAT! We truly appreciate all of your knowledge professionalism and help with the purchase of our daughters beds !
The salesman were good and the delivery guys were ok but the customer service sucks they owe us a bookshelf and none called to tell us anything in two weeks. The desk on the loft bed is broken and also no call. If you call them no one answers. Two weeks and nothing. Theyll sell you the furniture and after that your on your own
After being let down by another furniture store who couldnt keep their promises, I wasnt sure where to shop. A neighbor suggested The Bedroom Source, so I made the short trip to the store. I was greeted by Paul who made me feel comfortable and assisted me through the entire process. He helped me choose the right loft bed for my daughter with no pressure at all. Paul was in touch with me before and after my delivery to make sure I received my furniture on time as promised. Thank you Paul and The Bedroom Source.
Great Experience!! Phil was exceptional. Offered us drinks when we arrived. He was very helpful explaining ALL our options for our daughters bed, and mattress. He wasnt pushy or made us feel pressured to buy anything! We will go see him in the future!
Excellent experience from start to finish- Russell did a fantastic job showing us all options, zero pressure environment- Phil/Paul helped with all and any questions along way- and delivery team were quick efficient and courteous- and we love the new bunk bed!!! great job guys so nice to see a local biz being so efficient and professionally ran! Thank you
We have filled two bedrooms with Bedroom Source furniture. Installations were scheduled and prompt. One small ding and scratch were fixed by an expert within a few days of installation. We are fans of white glove service and all three of our shopping experiences were to our high standard!
Luis is such an amazing worker. He helped us so much and I highly recommend him to anymore. You wont be disappointed.
Paul was very helpful with our purchase of a bedroom set for our 7-1/2 year old son. He was helpful and gave us some great suggestions moving forward towards setting up the bedroom of his dreams. Well be referring all of our friends to the Bedroom Source. Thanks Paul!
Furniture is well made and customer service is EXCELLENT. Whatever issues you may encounter will be resolved in no time! Luis and Phil are both WONDERFUL to deal with!!! Will definitely shop there again!!
A really great, low pressure experience. My wife, myself and my 5 year old walked in and we were greeted when we walked in by Steve, and I just said that we were looking around and we would come find him when we were ready. As we walked around we saw a loft bed that was AWESOME, and I remarked to my wife this is expensive, but its the last bed well ever have to buy.... Little did I know, Steve was shadowing us, I didnt even know he was near us, and he chimed in that for a 5 year old it was awesome, but that as he got older he would probably find it too babyish and want something more mature. it was a good point, and he talked to us about our needs, and essentially talked us into a bed that was 60% cheaper, because it was the better choice.The bed is being delivered tomorrow, so well see how that goes, but if I dont update this review, just assume it was excellent and go shopping here. You can find cheaper pine beds online, but they wont be as well made.
First of all, I have never written a review for furniture ever…but I had to take a few minutes to provide comments because these guys are the REAL DEAL!! Our experience at the Bedroom Source was nothing short of AMAZING!! These guys (we worked with Paul) are COURTEOUS, PROFESSIONAL and dare I say, HONEST. We ordered a twin over full maxtrix bunk bed and in preparation for next day delivery, my husband and I re-outlined the kids room with the full bed measurements and realized that the full size bed would completely overpower the room. We immediately called Paul to express our dilemma and expecting him to counteract our concern on such short notice and charge us some exorbitant fee for this change, he instead quickly canceled our order, created new purchase order for different size (twin over twin) and even gave us a new tentative delivery date…all within 15 minutes over the phone. I was in a state of shock!! No attitude, no restocking fee, no “I almost loaded the furniture on the truck” fee…I couldn’t believe it!! What’s more, I live near the United Nations and my new delivery date was scheduled for the week of the General Assembly when midtown is completely shutdown to traffic and knowing that my kids had been waiting for this bed for a while now because of the first cancelation, Paul was able to push our delivery date up a week and get the bed delivered right before the midtown chaos and shutdown. Again, I was AMAZED...and my boys absolutely LOVE their maxtrix bed. The quality is superior and I have had friends with bunk beds comment on how visually more sturdy the maxtrix bed appears in comparison to theirs from other bunk bed manufacturers. I would (and have already) referred these guys to other neighborhood parents. As my little ones would say “AWESOME” FURNITURE PURCHASE EXPERIENCE!
We bought all our children’s furniture at this store. Their prices are reasonable, staff are very attentive and helpful, delivery service is fast enough, but besides they provide an a repair service, which is fast, free of charge and effective. I am very satisfied with this store.
Great store for kids furniture. Russell from their Carle Place location was terrific. Easily worked out the details of our measurements, and he was so helpful with questions, and when we needed an extra design opinion. This is your one stop when you need to furnish your kids room.
These guys are very knowledgeable with kids furniture. There is plenty to choose from at all different prices and I loved the no pressure atmosphere. Highly recommend them!
We needed a loft or bunk bed for a small room and couldnt find anything online so came here on a Yahoo forum recommendation. Very friendly service with a great selection much of which is highly configurable. Found exactly what we needed, and while it cost more than we originally planned, the price was still competitive and well worth getting exactly what we needed.
We ordered a bunk bed/desk for my daughters room. Phil, the owner, went above and beyond my expectations in making sure every step of the process went smoothly. He helped from picking out the set, fitting it to the size of the room, all the way to the final delivery. I highly recommend using The Bedroom Source for all your children’s furniture needs!!
We had a great experience at the bedroom source. Paul answered all our questions and made it very easy to find what we needed without the standard sales pressure. I highly recommend this retailer.
I came in to order unk beds. After speaking with Paul, I learned my grandkids were too young and bunks would be dangerous. He showed me the twin with trundle instead. He suugested natura wood when I told him about chipping of paint on white furniture. He showed me the Matrix system and explained that it could be expanded with a bunk on top when the boys are older. I also needed the set within two weeks (just as the July 4th holiday was comin) He said he could rush the order and have it delivered and assembled in time. He not only did exactly that but sent two wonderful men, Luis and Miguel to install. They were extremely professional, moving severa items from the bedroom to accommodate the new beds and recommending that I attach the dresser to the wall (to prevent a possible accident if one of the boys tugged too hard or tried to climb on it). It was a terrific experience dealing with the store. And I love the furniture!!!Hope Kgrandmother
Great selection of kids furniture. Nothing else like it on LI. If you are in the market for REAL furniture - much of it MADE IN AMERICA - this is the place. Paul was my salesmen - he was very laid back - answered my questions - didnt push me. Pleasant experience overall!
The Bedroom Source is the best! They really stand behind their products. A bunk bed that I bought from them over 15 years ago recently needed a few parts - and Phil K. and his staff went out of their way to get them for me (free of charge too). Great quality and superior service speaks for itself. Highly recommended - Tim McG from Oceanside NY
I highly recommend Bedroom Source! They are professional, accommodating, respectful, prompt, and do everything possible to satisfy the customer.
This will condense your childrens room and making it amazing to the child! They will have extra space to play using their furniture. They were very pleasant to work with, awesome attitudes. I totally reccomend this place!
We went to The Bedroom Source hoping to find a new bedroom set that would meet the needs of our two toddlers moving into a room together to free up our nursery for the pending arrival of our third. Our girls will be sharing a large bedroom but we couldn’t figure out the optimal layout that would maximize the space. Paul was extremely patient with us, taking the basic measurements we had written down for the room and drawing it to scale. After 3 different drafts testing different furniture orientations, we had a good idea of what we wanted. Paul however drew up a 4th and explained to us that based on the ages of our girls, this new plan would be the best fit even though we were buying less pieces from him. He was honest, genuine, understanding and wanted us to feel comfortable with our decision, not just rushed to buy a bunch of furniture. He put our needs first which made things so much easier. We can’t wait to see how excited the girls are once their new bedroom is delivered and we’ll be back to meet with Paul to expand on the set as they grow into it. This is truly a family business looking to help other families not sweat the small stuff. We will be customers for life and are so grateful for our excellent experience and what we expect to be a seamless delivery and set up.
The ordering and delivery service are wonderful! Phil and Ralph helped us pick the right pieces to match each other. They even called during the process of the manufacturing to make sure we have the right hardware. And they also hold off our delivery until our refinishing of the hardwood floor has been completed. The delivery crew are also very professional, they took off their shoes and did not leave any marks on our new floor. I called the next day of the delivery to complain about the drawer gap and Luis came right away to fix everything and his work is perfect!! Phil called in the afternoon to make sure everything is okay. We felt as customers we are taken great care of by Bedroom Souce. And we sure will come back for more pieces in the future. Highly recommended!!
From start to finish the sales reps were amazing!! The bunk bed I bought for my kids fit perfectly and they love sleeping on it. Thank you again for all your help!!
My experience at Bedroom source was very pleasant I was assisted by Paul and he was very helpful on helping me go with the right choice for my family. If your looking for furniture for your child/children get to Bedroom source its not just a name but its the SOURCE.
My children are so excited for their new beds. Everything was so easy and customizable and fit our rooms perfectly. The staff was wonderful, wed definitely go back.
Furniture looks great, made in America and service was very friendly. With that said the furniture is too pricey for me. I will keep them in mind though.
Very pleasant experience in the showroom from start to finish with Luis. Was not pressured at all and relieved to have purchased what we wanted. Cant wait for it to arrive and be assembled. Thank you
Excellent service! Furniture quality was stellar, huge selection, great for small spaces. Incredibly helpful, but not pushy staff. A+ Im very happy- highly recommend this place.
They, experience with Phil, were very kind, patience, and accommodating. I ordered exactly what I envision. I am very hopeful that this will be a long term interchangeinte quality kids, teen, and beyond piece.
Great service! Paul guided us through the process with ease and helped us get exactly what we were looking for! Cant wait for our sons new bed to arrive!
Phil at the Bedroom Source was patient, kind and so helpful! I have been a customer there for years, always a good experience, high quality durable furniture!
I had a great experience at the bedroom source. The owners are extremely professional and have tremendous knowledge about all the products in their store. Thank you for the experience!
The staff has very friendly and had a great selection of products. He were able to find the loft bed the perfect size.
Very professional. They repaired my son’s bed’s railing quickly and efficiently. Highly recommend this company.
Great family owned business. Zero pressure to purchase and both Paul and Phil were very knowledgeable about their products. Highly recommend.
Luis was incredibly helpful and a pleasure to do business with. He had great customer service skills and was eager to please. I highly recommend you visit the bedroom source and see Luis!!!!
My wife and I experience at the Bedroom Source was Fantastic. The salesman let us do our shopping without following us throughout the store.
If you are looking for quality products and great customer service you found the right place!We came in from Brooklyn just to shop here and we made the right decision. We definitely recommend this place.
Like the showroom selection, like the customer service. There was a mix-up delivering one of our items and the store made it right.
Great store. No pressure to purchase. Great customer service. Highly recommend
We went in to The Bedroom Source looking to get our kids bunk beds not really sure of what we needed. Paul not only went above and beyond but he made the whole process very easy and painless.
I wasnt a big fan of the selection or the gentleman that worked here, but they were honest, did their job, and got my desk into my car without any issues.
Excellent customer service and selection. No pressure sales. Luis was wonderful, friendly and helpful. Would recommend this store to friends and family.
The sales representative Luis was very helpful and knowledgeable. We are very happy with our purchase.
Great experience. Came back for accessories and they took care of me. Still need to negotiate the big items.
This was the best shopping experience! - Phil was professional and honest; providing us with realistic options.
Still waiting for order from August. They don’t follow through re delivery. They say will call back and do not.
Great salesman, thanks Mr. Luis to help us in our purchase
Matt was very efficient and got me what I needed without any extra sauce. Great job.
Awesome customer service. Family owned and ran. Better quality and service over Bobs!
Amazing experience. Paul was fantastic and explained everything thoroughly.
Too expensive but good solid furnishings for childrens rooms.
Great selection, great quality with outstanding customer service.
Very pleasant and caring. Thank you for all your help, Russell! Cant wait to receive.
A place with no pressure friendly staff, great product, have dealt with them twice now without issue.
Experience was great. Courtesy and friendly. Will recommend to my friends.
Great customers service. High quality furniture.
Nice furniture. Courteous and knowledgeable staff
Paul was very helpful and steered us in the right direction
The bed room source has the best furniture ever
Friendly staff and solid furniture for the kids.
It was good i got a bed to the pool
It was great they had so beds
It was best service..
Nothing spectacular. Overrated.
Incredible service!
Great furniture
Very expensive
Total reviews rating 4.7
133 Reviews for The Bedroom Source 2023:
Review №1
2022-01-07We had a hard time finding quality bedroom furniture for my 13 year old son until someone recommend we try The Bedroom Source. I knew when we walked in we wound find something. Not only do they have a fantastic selection the service was top notch. Kelly is amazing! They even offer an option to have them come to your home measure and help you configure ahead of time. I would absolutely recommend this store!
Review №2
2021-11-06The first set of furniture we purchased from The Bedroom Source was in 2011, we especially like the hardwood construction of the twin bed frame as well as the timeless design. We went back again in 2016 for our sons bedroom set which he still loves til this date. Our most recent visit was in August 2021 when we bought a full size set, the staff was patient, professional and helpful in answering our questions and made sure we were informed of what we were purchasing. The bedroom set arrived last weekend, it was professionally set up and we enjoy it very much. We will definitely go back for our future needs!
Review №3
2022-06-25Paul just provided the most amazing customer service I have ever seen. He provided the info I needed as well as additional help to assemble my furniture. I very much appreciate it. Thank you Paul!
Review №4
2022-05-09The sales team here is amazing. Super patient and knowledgeable. They paired us up with the perfect bunkbeds for our kids.
Review №5
2021-11-30The Bedroom Source is a fantastic, customer-oriented bedroom furniture store. I was in search of some parts for a Matrix Kids bedroom set and reached out to Luis over the telephone and he was able to assist in a prompt and timely manner. His communications and service were top-notch and Id gladly do business with the Bedroom Source and Luis in the future.
Review №6
2021-03-06From the virtual show room to the purchase of my sons new bedroom set was seamless. Paul is a very friendly and knowledgeable person to work with, estimated the time for delivery very well. The furniture is of great quality for any age. I would definitely recommend for your children! There are not many childrens furniture stores around and bedroom source certainly has a wide selection of quality furniture!
Review №7
2021-07-10I custom ordered a full size bed with drawers on each side and received it today. The bed was exactly what I wanted-top notch quality, very practical and arrived on time. The delivery men where quick, efficient, very professional and they even cleaned the bed after the assembly! The entire experience dealing with the store in Carle place was a pleasure. Phil, Russell and Louis were all friendly and knowledgeable and I plan on ordering another bed in the future from them. HIGHLY recommend!!!!
Review №8
2020-10-26Furniture shopping should always be as pleasant, easy, and stress free as when shopping at the bedroom source. The entire staff was so helpful from the start, always responded quickly to my questions, and truly a pleasure to work with. I was extremely happy with the high quality custom dresser I purchased last year and received so many complements since then. To make the experience even better, I recently had to reach out to the store because I unfortunately had a scratch that I wasn’t sure how to repair. Within a week the service man was sent to my house (again a lovely man!) and the dresser is as good as new! Such a breath of fresh air to have customer service like I experienced from the staff and I highly recommend anyone considering buying high quality furniture to shop here without any reservations!
Review №9
2020-08-31Paul and his other staff at the Bedroom Source are just amazing!! We worked mostly with Paul, but everyone we worked with was extremely nice and helpful. We have just purchased our second complete bedroom set from the Bedroom Source for our youngest son, and Paul walked us through everything with precise detail and with the utmost professionalism. I had many questions for Paul, even after we placed the order, and he was nice enough to give me a phone number I could text him at directly. Now that is customer service!! Their showroom is beautiful, and their pieces are of the best quality. I assure you, if you are looking for the best and highest quality kids/teens bedroom furniture, look no further than the Bedroom Source. Paul and his staff will take the best care of you and treat you like family :)
Review №10
2021-04-24Customer service is amazing! The team at the store text you with updates on your order and give you options on whatever you’re looking for.They’re very informative and quick in response.Not only that but when the installation was completed, my son wanted his loft bed on a different wall! No problem, it’s doable so they sent their fabulous technician to switch it for a very decent cost. It looks great, highly recommend!!! Thanks to everyone!