The Bernic Hotel New York City, Tapestry Collection by Hilton in New York
I really enjoyed my stay! Very clean, comfortable bed. Staff was very helpful and friendly. Very conveniently located only a short walk to Times Square.
Celebrated my 40 birthday (04-08-2022) and stayed here at the Bernic, great rooms and staff. BRITTANY AND BETHANY MADE THE STAY VERY PLEASANT! These 2 ladies friendliness , awesomeness and attentiveness is unmatched! thank you ladies!
Great value for money. Very clean, practical, convenient location and very pleasant staff. No breakfast in the hotel but plenty of options in the area.
The location was great, the room was spacious and clean. The only down side was the extremely noisy AC in the room. You either sleep with the noise or sweat through out the night
We loved our room. So clean and comfortable and the Nespresso machine was very nice.
This place is amazing not only do they have a rooftop lounge but most of the bedrooms have balconies.
Location convenient to Midtown - St. Patricks, Grand Central Station, south end of Central Park. This would generally be a quiet location but there was major construction next door (as of this writing). Its a basic, modern, small place - minimal lobby, elevators, and thats about it. Front desk staff were helpful. Bathroom had tile, heated floor & fluffy towels. Room had a small fridge and a safe. A balcony allowed a bit of fresh air. Walls were thin so we experienced noise from guests in the next room.
This a great boutique hotel in the heart of NYC! Has a very sleek lobby and GREAT staff! Walking distance to Grand Central, Time Square and Top of the Rock! Clean and aesthetically decorated rooms - perfect for staying in the city. Not too big or small. Felt cleaner due to the laminate flooring - no gross carpet! Our room had a coffee maker, mini fridge, iron, blow dryer and safe. You get full sized shampoo, conditioner AND body wash in the VERY roomy walk in shower that comes with dual shower heads! Super comfortable bed and pillows - I loved the pillows so much I took a picture of the label so I can get one of my own! Probably the best rooms I have stayed in honestly. Felt right at home - would stay there again!
Its a boutique hotel. The pictures in the various Websites doesnt reflect at all what is reality. The room is small & the counter space in the bathroom is very small as well. The reception, Brittany, went beyond the call of duty to ensure that our stay was as good as it can be.
E moved hotels from the original one to this one. It has been a disappointment since we arrived. I called to make sure there was still breakfast before moving. They told me yes, when arriving there was no more breakfast (less than 10 hours from booking) the staff in the elevator was yelling about there being only 3 people per elevator but he was not wearing a mask, when I said something he continues to yell. there are no bathrobes and when I asked for one the lady at the desk said they do not provide them anymore because they are not cost effective for the hotel during Covid. We are paying the same price for little to no amenities. No breakfast, no robes, no Apple TV, the room remote does not work. All things that are currently listed as available on the website. If you don’t have breakfast put it on the note that says you have no breakfast or limited amenities. Also breakfast is included as diamond. The lady tells me it isn’t. When I showed her on the site she said oh that must be new. I should not be schooling employees on what they should know. This hotel has been a christmas disaster.
We had a great two nights at The Bernic. It’s in a great location and the room was comfy and clean (loved the heated bathroom floors!) Britney at the front desk was very friendly and helpful! Will definitely stay here again when we make it back to NYC.
The room was small but from what I can tell that is standard for Midtown. The staff was amazing, Brittney was always smiling and willing to take time to make sure we had what we needed, including subway navigation. The room was really nice and up to date, the bathroom was especially great, even had a heated floor. There was construction going on at the neighboring building but it wasnt a big deal, just took away from the view. We were able to walk to Times Square, Central Park, Top of the Rock, Radio City Music Hall, Grand Central Terminal, The Diamond District, Shopping on 5th Ave, The Met and many more places. I would definitely stay here again!
Overall great experience, the hotel was exceptionally clean and has tasteful yet fun Halloween decor. Upon check-in, was greeted by Darlene who was warm, professional, and went out of her way to ensure a seamless night. She took it upon herself to upgrade the room for more space given how many bags we had, which was very much appreciated.
The staff here are the absolute BEST!! Britney, Sharon, and Allie r the sweetest and most accommodating staff I have ever been fortunate enough to meet! They always have a smile and ready to help! I recommend EVERYONE come here! The rooms and balconies are amazing and luxurious!! Absolutely 5 stars!!
Very nice, clean, quiet room with comfortable bed. The only issue I had is that if you are here for business and need to work in the room, the lack of a desk is a bit of a problem. They do have a moveable table that you can move next to the bed but it is small and its not very comfortable. Hotel is very close to a number of good places to eat so is very convenient.
A great hotel that I loved staying at. The balcony experience wasnt optimal due to construction but of course thats no ones fault. Service from everyone was excellent. Room was nice. Liked the smart tv option. Food was luxuriously amazing. Had an amazing stay.
Great hotel is a good location. Nice on-site Italian restaurant and a cool Irish pub (Blackwells) across the street.
Positive: Its located near Rockerfeller Center. The balconies allow you to step out for a breath of fresh air without actually going outside of hotel. Staff is always accomodating and pleasant. Ive also recommended the Bernic to family and friends Negative: I miss the bathrobes that use to be in room upon arrival. Also would like a choice of a microwave instead of a coffee machine.
No AC on the room 78C all night no problem resolution about nothing on the hotel I’m really disappointed of hilton not coming back stay out from this hotel! Don’t come
My daughter and I traveled for leisure and had a very good stay. The staff was friendly and informative. The common area and room were very clean. I especially appreciated that the remote control was in a plastic cover indicating it was sanitized. The bed was comfortable. Be prepared that the room is tight in terms of space. The bathroom does not have any counter space. I think the floors were heated which we loved! We recommend this hotel. The location was good in that you could walk to Grand Central Station.
Great location but unfortunately, management does not enforce the no smoking policy. Guests don’t face any repercussions for smoking in their rooms, despite hotel rules and guidelines. As such, you’ll be subjected to inhaling smoke or forced to relocate to a different room, as this property has a no-knock policy. There were also bugs in the room when first checking in which staff had to come remove. Would not recommend!
Great place! Room was comfy and very clean. Had a work desk plus balcony. Lots of rooms with balconies here. Hospitality is top notch and Ali made check-in super smooth. Will be a regular here while traveling for work.
It was cool but weird they are in a business district but some rooms dont have a work desk. There also wasnt a lounge to work in either. Its a good experience if you dont have many expectations. The staff is very nice and that definitely matters as well.
Great location, Clean rooms, Friendly service. No Gym/gym agreements stops it from getting 5 stars.
It was not bad. The bed was comfortable. The room was clean.
I had a very nice stay at Bernic. This was my first time here, and I came for a 2-night stay just to get away from my apartment. I would absolutely recommend this to a friend.Pros: comfortable bed, incredible location, good on-site restaurant, free Showtime, great value for the priceCons: the towels werent very soft; the step out balcony is (expectedly) very narrow and should be labeled as a Juliette balcony, and was a little dirty; there isnt much space between the toilet, wall and vanity, so larger bodies wont be very comfortable.
Overall liked the hotel location and the room looked nice on the surface. Unfortunately, we discovered blood stained sheets which is unacceptable cleanliness standard, given the pandemic. Also, hotel didnt offer breakfast so I couldnt use the Hilton credit and had to settle for 1000 points which isnt equivalent to a free meal
Fell asleep gazing at the chrysler Building... Really nice room, Hilton as always upgraded me as i am diamond HH member, where possible i always use Hilton as they truly reward that loyalty. Hotel is perfectly located close to the E for JFK and Grand Central. Very reasonably priced for manhattan. Thanks hilton again
Other than extremely long wait times for valet....a good visit and well definitely return for a higher floor experience..Brittney at the Front desk was Pricless!!Her kindness and help are whats always needed when wanting a romantic getaway..(our 2nd only since the pandemic began)...
Very disappointing stay at Hotel Bernic. From arrival to the day we left we had terrible experiences at the restaurant/bar. Even the staff knows how terrible the service and food is but apparently they’re locked into a contract? Hotel was lackluster and room was depressing. Never again .
The hotel was fine and the staff was friendly and helpful. The problem was that there was construction on our side of the hotel and the noise started early. And.our phone rang a few times at 5 am. We suspect it was a misdialed wakeup call, but no way to know. Wed come back on another trip if the construction was finished or if we were guaranteed a room on the other side of the building.
Prime location with very clean roomsHowever the HVAC unit in the room was broken and made very loud noises. Had to turn it off just to get some rest. Also construction is being done so it was very loud early in the morning as well as VERY strong gas smell coming from site.The balcony doors didnt close well even when locked so the smell came in very easy. Also my view from the balcony was of the construction site.
Great location and professional service. Tiny, clever rooms that have seen better days; walls/fixtures/Ikea-ish furniture have taken a beating, ditto the lovely bathrooms with heated floors and dual-action showers. Comfortable bed with decent linens. Not as many Nespresso pods laid out (3, used to be 6) as before & espresso demitasses/saucers have been replaced by paper cups - a fairly recent change, as they were there at the height of covid, ~1y ago. 😢☕ No more robes, towels have gone downhill. Wonky HVAC.Just a handful of rooms per floor so relatively quiet in my experience. Many/most have small balconies. Id definitely recommend pulling for a front-side room as its not on a terribly loud street and the backside of the hotel is simply dumpy. Only 2 elevators but I dont recall any issues on multiple visits, on the contrary, perhaps. No lobby to speak of and not child friendly, imho
Wonderful boutique hotel in midtown, close to Grand Central and Theater District. Staff was wonderful and accomodating, rooms were fabulous. Will definitely stay here again!
Hotel was okay, definitely a downgrade for the Hilton. Its good for a short stay without children. People are smoking more than cigarettes at this hotel. In addition, mask are not being enforced. I seen one person checking in without a mask and another on the elevator. Young people work here, no security or cameras. Its a party hotel, people come to have sex, drink, smoke, and enjoy a short stay. Lets not forget construction right outside your window. Be mindful when booking, you pay for what you get. Also if you want any privacy book deluxe room, its not a king bed but at least you get privacy. Bring your own chair if you want to sit on the balcony. Also very limited with towels, toilet paper, soap, shampoo. Make sure you bring your own.
I had an extremely pleasant experience. The corridors are tiny, but rooms were spacious for NYC. Location was perfect, was within an Uber away from Manhattan all the way to grand central being a short walk.The Italian restaurant and its food totally was a hidden gem.
Loud. Tiny room with no place to sit other than the bed. Smells like cigarette smoke. Terrible.
The hotel was okay. The rooms are spacious, but the particular room I was in, smelled of mildew. The smell in the shower was unbearable. I understand they may have less maintenance staff due to the pandemic but the cleanliness of the rooms being checked into, is important.
I wish I could rate better as I’m a gold member but honestly it was just the location that was great. The room was clean, the bedding had runs, the AC barely worked (if you close the curtain-which you have to do otherwise you’re staring into someone’s apartment), the toilet paper holder was loose, balcony with no seating….
Walls are WAY too thin which is the biggest problem. The bed & pillows smelled kinda weird, couldnt put my finger on it exactly. Hardwood Floors were great throughout the entire room & shower was great. Location is great too.
Great hotel for a reasonable price. Staff were all very nice and were accommodating. The room was way larger than we expected too, as was the bed. The heated shower room floor was a nice touch. The location was good too, only a few minutes walk to grand central where you can get to any part of the city.
Excellent staff. Nice clean room, excellent bedding! The balconies are a great commodity. The arrangement with the restaurant for breakfast was a challenge. Being a lifetime diamond I was supposed to get free breakfast. But wasnt allowed to order from the menu, only a small continental breakfast. And the guy was not very nice about it. However the front desk staff said they would inter vein of it happened again. So Im not going to complain. Also the hotel give passes to the NY racquet club.
So I must say I was a tad bit displeased at first because check in is at 4 pm yet our room wasn’t ready until 4:40 pm which was pretty annoying. However, I will say that the staff more than made up for that. As a token for our patience they provided us with breakfast vouchers and a bottle of Prosecco brought to our room. They were nice touches for having to wait 40 minutes past check in, so only one star off for that. The room was great, the bed was comfortable, the bathroom was great, the hotel location was great, and the balcony was cute. Despite the fact that we didn’t check in quite on time, I would still stay here again. The staff more then made up for it, and they were very attentive.
The place was super clean and cute. I did not like that they didnt have an ice machine for guests to self serve nor do they have a vending machine or snack station. I also think its a bit weird that you cant smoke on the balcony.
Good service from this small hotel. Decent sized room for NYC, wish the food/beverage credit was a little more as the breakfast items are all more expensive than the credit offered.
Great service from front desk. Rooms are clean and efficient. Loved the corner room balcony
Really enjoyed my stay! Got upgraded to a corner king room! Sleek and comfortable rooms, loved the heated bathroom floor
Oh my where do I begin.......The front desk staff were great on check in and check out. I had Andre (excuse me if I mess up the spelling of names) check me in and he upgraded me to a king room. That room did not meet expectations due to housekeeping issues. I said I would gladly accept my original reservation of a queen room.Maintenance and housekeeping is why 3 stars were lost on this review. They are the unseen and soul of a hotel. They take care of the room and are the people the front desk relies on to keep guests happy. The front desk staff take the blame from a guest if something in the room is wrong because they are the ones guests interact with.The toilet paper holder was off (crooked) and it seems like the floors just attract dust and hair (think laminate type flooring.)The towels were terrible. I understand they are a level above standard towels but whoever does the laundering of the towels need to try again. In both room I was in the towels ruined the experience. Long hair and dirty stains is not what one expects on something that will touch your face/bodyThe furniture could also use a refresh. The bed frame in the first room showed a lot of wear and tear. As a previous reviewer mentioned...like beat up Ikea furniture.Room size didnt effect me since I was not on an extended stay and I was solo. I would say the room is of average size for NYC.The bathroom had a heated floor and that was a nice touch. The sink was slow to drain unfortunately. I should travel with drain cleaner just so water drains when I wash my hands. It seems like an issue at many hotels.The bed was comfortable and sheets were clean and soft. No visible tears or stains anywhere there. Pillows were good also. I woke up before my alarm refreshed.I personally wouldnt stay at this hotel again. I wanted to give it a try to see how it was compared to the Conrad and found it lacking compared to that hotel.Enjoy some photos! (I may be one of the weird ones...but the photos were taken right before I checked out. I just cant wake up and not make a bed or do some quick cleaning.)
Highly recommend. Staff is very friendly. Nice Location with restaurants, bars, subways all within quick walking distance. Hotel rooms are aizesble compared to other hotels in New York City. Only downside is elevators take a little long if packed. Joe the GM is incredibly nice. Front desk Ali and Lisa were very accommodating. Hotel gets packed frequently as for its convenience. And cleanliness. Staff does everything to make you have the best stay possible. Highly recommend
A pleasant stay in a hotel with very well appointed bedrooms. Overall the hotel has great bedrooms and a small but adequate food & beverage offering. The bedrooms are clean, well designed and equipped with all modern tech requirements. The addition of an Apple TV in each room is an nice addition. The underfloor heating in the bathroom is a very nice touch. The bed was extremely comfortable. Perfect for a lone traveller and very good for a couple. The location is very handy too.
The staff and the location of this hotel are fantastic. The rooms are cozy but I wouldn’t call them small compared to other rooms in the midtown area. The staff was very helpful and polite. They always took the time to greet me and my family and ask how our stay was. I will be staying at this hotel again in the future.
Forever grateful for the Bernic Hotel staff. They fixed my internet connection issue so fast and made it possible for me to work while on vacation! They truly saved me. Great hotel clean rooms and friendly staff.
Very nice, relatively new hotel - Clean, rooms, have floors not carpeting and bathrooms have heated floors - Since only been open a couple of months did have some glitches, but were resolved without a fight. The attached restaurant is very nice, and the continental breakfast for $13 or with if you have a coupon is also very nice. Decent location even if you are going to the theater - maybe a 15 minute walk. 10 minutes at most to Grand Central. All rooms have a balcony which is fun. We are in NYC frequently and would return to this hotel.
This is the second time I have stayed at the Bernic. I will say that some of the room lay outs are better than others regarding space, but, of all, if you are looking for a clean boutique hotel with an attentive staff in a good location, this is it!
Location is great, staff was friendly. Room was as described. Things I didn’t like were there is no water or ice machine and they charge $3 for a box of water. I expect city noise which is fine, but every morning around 7am doors start slamming extremely loud right outside the door waking me up every 15 minutes which I believe to be staff coming in and out of a staff only door. Heated tiles in the bathroom did not work. AC never cooked past a certain temp even after adjusting up and down. Not major issues but enough to be irritating. Compared to other hotels in the area for around the same price I am less likely to stay here again.
Brittany at the front desk is amazing! very professional, very nice, captivating smile!
Great hotel - seems to be brand new! Was upgraded to a room with a balcony - loved it! Sat out on the balcony and hammered through email on a very nice evening. Didnt use them, but the reading lights on the headboard is a nice touch. Fell in love with the heated floor in the bathroom! The room had an espresso machine instead of a coffee maker (only drawback for me, as Im not an espresso guy).
The hotel was small, only a few rooms per floor and the rooms are tight but this is NYC not Scranton PA. Very clean everywhere, great bathroom and decor. The bathrooms even have heated tile. Overall we had a great experience. Keep in mind if you are driving in there is no residential parking in this area youll need to take public transportation here or pay $70+ per night to park. I would definitely stay here again.
Perfect for single traveller or couple. Terrific staff. I liked the modern design look and layout. Super comfy bed and pillows. Bathroom is large enough, shower good for tall people, & Beekman products are great. I want a nespresso machine now! Go for the balcony and city view if available. Walk to shopping, museums, restaurant options, even in Covid time, plenty are open.
NYC rooms are too small, as was the kids toilet in the bathroom. A chair to sit on in the room would be nice too. The heated floor in the bathroom is a nice touch though!
Incredible, hip hotel with an amazing staff. Rooms are large and well-appointed. Close to everything, but easy to get to. Front desk staff (particularly Ali) was very helpful and went out of their way to make my stay pleasant. No fitness center, but you can get a free pass to a nearby gym.
Cute hotel in good location. The heated bathroom floors are amazing!
My rate is 3.5. The hotel seem to be fine, very clean, staff is friendly, service is good. But, continuous works on the area and street noises doesnt allow me to give full 4 stars. Complimentary espresso machine is nice but good and affordable breakfast options something they have to work on.. overall, our trip was very nice even though we were having our breakfasts on other places.
Had been at the Bernic before many times starting 2 years ago. Just taken over by Hilton and hope that it will not affect the price point for what the hotel is. But an interesting observation is they did not have a luggage cart when we checked in. In the old days they used to. The rooms are small, but well maintained. Staff is very friendly and helpful.
I have stayed at The Bernic for business on a few occasions. The rooms are on the smaller side, but updated and laid out well. I love the balcony option. Only complaint Ive had was the radiant floor heating in the bathroom was not working in room 504 the last stay in Feb 2020.
Loved the stay here. The room is small but nice and clean. The bathroom floor is heated! The staffs were really helpful and courteous. This place is one of the few ones without the service fee. Great location. Loved here!
The most wonderful hotel. Staff exceeds all expectations. Special thanks to Carla. Also notable were Andre and Ali. I highly recommend.
Honestly, 3 stars only cuz you can’t do 2.5. Good only if you plan to spend one or two nights in NYC, mostly outside of the hotel. We booked for 2 nights and seriously considered switching hotels. Very small rooms, and the toilet kept going off (seems every time someone flushed) every 5 mins. What made me round up to 3 is their heating bathroom floors. But then you don’t sleep in the bathroom 💁🏼♀️
This is a top 3 hotel for me in New York. But I like the Boutique style hotel with a small but friendly staff. I have stayed here numerous times but not since Hilton took over running the place. One thing to note- no mini bar. A hotel of this caliber needs an eclectic mini bar. Would complement the Apple TV in every room and the nespresso machine nicely.
The staff is very friendly, and there are a few notable things about the accomodations--namely the comfort of the bed and the heated tiles on the bathroom floor. Cons include narrow hallways often occupied by room service carts, and the view from the back balconies (which is nothing to write home about). Based on the great rate we found and a complimentary upgrade, this was still good value for money.
The room itself was comfy. I booked a high floor with balcony and was given a 2nd floor with a door that opened about a foot to a “balcony”. When I arrived to my room , after realizing that it looked nothing like the photo or description, I found a welcome letter addressed to a name that wasn’t mine. The went down to the front desk and addressed the situation. One person snickered out loud and the other just said “oops, wrong room” and told me to enjoy the candy anyway. The room was good, the restaurant attached to the hotel was absolutely fantastic, the staff needed to be fired. This was a year ago so hopefully they are gone. Marriott from now on!!
Considering the (very reasonable) cost, this hotel exceeded my expectations. The location cant be beat - just a couple blocks from Grand Central and a multitude of restaurants within walking distance.The room was modern, the bathroom had heated floors, and there were even some extras like a robe, an espresso machine, and HBO and Showtime streaming. There was a fridge but no microwave.As a Hilton Honors gold member, I received 2 breakfast vouchers redeemable for 2 continental breakfasts, or a la carte items up to $15 each. My husband got the veggie skillet, and I got the oatmeal with fresh fruit which we both enjoyed.We were running late the next day and (though I felt terrible), I had to extend our checkout several times, which the front desk was happy to accommodate.We will definitely be staying here again.
I stayed here a few weeks ago and overall had a pleasant experience, hotel staff were great at all hours of the day/night ! The only issue I had was that I booked the deluxe queen with a balcony, I would have liked to know that these specific rooms face the BACK of the building, which in my opinion, defeats the purpose of a balcony since you’re facing the back of another building and below you is trash. The room was clean, rather small but had everything I needed. Stored my bags the next day after check out until I was departing the city. Overall, I would stay here again but definitely would be interested in a front facing room with a balcony! Bonus - the three parks you get! Who doesn’t love Starbucks and Uber credit !
Stay anywhere else.Theres just no reason to stay here. The rooms have a depressing view and they are microscopic in size. Dont be fooled by any beautiful photos online. Your balcony will most likely be overlooking the dumpster alley beside the hotel or the closed curtains of the hundreds of windows from the gigantic brick apartments shadowing your balcony. Lots of construction going on around the hotel as well, so if the constant dumpster noise, or the waiters on smoke break dont wake you up, the jackhammers will.Every towel and washcloth we were given was ripped or had holes in them. Our sheets also had holes in them. The complimentary robe hanging in our closet looked like it had been worn and washed 1,000 times.Also note theres no sign from the sidewalk, so actually finding the front door is an adventure upon arrival.We couldnt wait to leave.
Loved my stay at this hotel. It was my first time visiting New york with my girlfriend. Its a walking distance from attractions like times square and situated in a subtle area without any traffic disruptions. Service was lovely and so was the room considering the price point. Highly recommended!!
1st time staying here and the staff there has Excellent customer service, I’ll definitely be returning some time in the near future, thanks to the front desk lady Brittany she made us feel very comfortable. Thanks again !!!
Out of all the hiltons I stayed in NYC..I have to say this one my absolute favorite one. The balconies give it a nice touch and the espresso machine also. The shower heated floor is one of a kind, all the amenities like the shampoos are also amazing. If I ever come back to NYC I will definitely only stay at This property. Big thank you to the front desk. 👏
Location very good 47th street. But it was not clean when we arrived. And they clean not every day.
The room was way too small to really get comfortable, it felt more like a dorm. It was very modern and clean, which helped bring up this review. But the bathroom and the balcony were the main reason for 4 stars. Even though there wasnt much of a view, it was nice to have. Dont think Ill visit again, even though the experience was pleasant. Cold air coming underneath the balcony door wasnt fun during my visit in the winter.
Great location, comfortable rooms and helpful staff. Always fun to stay here and the occasional, welcome surprise is appreciated. The Italian restaurant downstairs is excellent and world-class steakhouses are within 600 ft (Sparks + Smith&Wollensky).
The customer service is horrible, If you ever have issues getting to NYC or the hotel and cant make it dont expect them to give your money back because they wont. Oh and dont ever ship any packages to their hotel, theyll lie and tell you your package never arrived only for it to get lost and your business loses inventory! I made a dispute to get my money back and they gave me provisional credits that I NEVER received and now finally after 2 months, theyre taking over $500 out of my bank account on the first. I will be going to small claims court and getting authorities involved once I arrive in NYC next month so I can get my money back. The hotel itself is nice but the employees dont know what theyre doing and the Manager is super SNOBBY. All she cares about is the money and not how the customer feels. No wonder why they shut the hotel down in the first place and had to reopen with a new name and look. Pathetic, I would never stay here again. If you want to find a nice hotel that cares about their customers, seek Hotel 32 32! Theyre the best.
Great location.The actual space itself is small and there isnt really a spot to hang out to chill. Or wait/meet friends to discuss the days things to do.
Amazing location, friendly staff and free wifi! You cant beat that, PLUS heated floors in the bathroom and amazing city views from the balcony. I really enjoyed my stay at the Bernic and it was super easy to get around because of the location. Will definitely stay here again!
The staff were friendly. The room was nice and clean and i absolutely love the balcony. The only thing ill say is the rooms ive been in are kinda small but thats not a big deal to me.
Nondescript exterior and virtually no lobby. Noisy and old elevators. But rooms are really nice, large by New York standards. Nice bathroom and shower. Wifi works well. Nespresso coffee machine in the room
Lovely hotel. Small but adequate rooms well appointed. Some with a large terrace (but no furniture on the unfortunately). Fridge and espresso machine are a welcome addition beds are really comfortable
Great overall stay! The staff were awesome, they were pleasant and helpful. The room was nice and modern and the rooftop bar is a hidden treasure. Great location as well, will definitely stay again.
Very cute hotel, the front desk agents are very friendly. FYI there is no breakfast but there is a Japanese grocery store on the same block and a DD/METRO cafe nearby. Warm bathroom floor.
We had a really enjoyable stay here. The rooms were pristine and comfortable. I accidentally left some items behind and the staff very kindly posted them back to the UK for me free of charge!
The Queen Superior room on the 16th floor was excellent. A nice balcony, a spotless comfy room, and a stylish bathroom. The heated tile floor was nice. Plenty of outlets, lights, great heat or AC and a coffee machine, espresso combo. Get the Superior room!!
I had an amazing stay at The Bernic hotel, King corner suite. The room featured two Apple TVs, two balconies, heated Mosiac floors in the bathroom, and complimentary Nespresso maker. The staff was very courteous and accommodating. I would definitely recommend this hotel. I look forward to going back!
I really enjoyed my stay at the Bernic. Although it has the smallest rooms I have ever seen at a Hilton property, here are the things that set it apart: Italian Champagne upon checkin, Heated bathroom floors, Breakfast is open until 11a, balcony for every room, cardboard boxed water and aromatherapy on the nightstand for a restful night of sleep.
Very nice hotel near a lot of shops and restaurants! The staff was friendly and helpful. Id stay there again.
The Bernic is an okay hotel for NYC, especially considering the moderate pricing. However, the lower score is due to our bed, which left both my wife and I with sore backs. Room 903 has a mattress that is just too soft and left us in considerable pain.The Tapestry designation for the Bernic is Hilton’s rebranding of certain hotels as “boutique.” However, the “boutique” definition in this case means IKEA cheap, as if a cool college kid designed a dorm room. This is our second “Tapestry” hotel; spare, fake wood, streamlined, and modular. However, luxury is no where to be found. It’s only cool if you don’t know better.That being said, for two nights we saved over $1000 not staying at the Conrad. The room was larger than most NYC hotel rooms. AC worked well, room service was available, the bathroom was great and the shower simply marvelous. The neighborhood also has more restaurants, bars and clubs than ever in its past. I would stay at the Bernic again, but the memory of the pain caused by that evil mattress remains. Thus, a repeat visit will require amnesia,
Beautiful room with amenities including a balcony. The entire hotel is smoke free which was nice. very safe building. also roof top bar for guests to use.
Unless they make some changes, I wont be revisiting this hotel. Heres why: the staff is wonderful, the place is extremely clean but they miss on some very important details that make sleeping - in the room that I occupied at least - pretty unpleasant.The sheets were apparently the wrong size and instantly exposed the mattress pad. There are two bright blue LED lights marking the location of the bedside light switches, which LED are in your eyes all night. Easy enough to block with a few pieces of paper. You can get past those two minor issues but the coup de grace was the HVAC system. In my room, the HVAC unit was right next to the bed, about three feet away. They have a permanently mounted air deflector on the unit which, yes it keeps the curtains from moving, but the deflector causes extremely cold (or very hot) air to blow, quite hard, right on you in bed. So, you can either freeze or roast, in rapid cycles.It was a very unpleasant night. Again, nice people, clean place - but they need to rethink some important details.
Me and my husband stayed at the Bernic last November. The hotel is very close to a lot of the popular places like the Rockefeller Center and Time Square. The concierge Xavier did an amazing job providing us with every single thing we needed to have an awesome anniversary weekend ! He really went the extra mile , I hope they could have service like that in every hotel ! The room was clean and very quit
Good location, nice front desk staff but everything else was awful. As a Hilton Rewards member who comes to Manhattan almost weekly I decided to give this hotel a try as I like checking out different Hilton properties. The location is nice, the front desk staff was friendly but after that everything was awful, the shower door didn’t seal so anytime I took a shower the bathroom foot was covered in water, I ordered room service in the morning and they didn’t deliver syrup with the pancakes and had to remake half the order after not paying attention to our request, the beds were atrociously uncomfortable, and incredibly loud...like REALLY loud. It’s NYC, I expect to hear some city ambience but I could hear everything in the room next door, everything in the hallway, and despite being six floors up could hear full conversations outside.
Quiet,staff is amazing ,and very attractive.Because if covid they have to follow guidelines so the bar is closed but thats almost everywhere and the rooftop is closed but thats almost everywhere their rooms are extremely clean they take care of all your needs and I must say they are extremely professional
Very nice boutiquish hotel. The acompaning Italian restaurant Allora is really exeptional and it even has a roof top terrace. Small rooms but very well appointed. Really good staff. Very close to theaters and lower Manhattan sites and attractions.
Excellent boutique hotel. The amenities are best. I got a room with balcony, however the view from balcony is not so great. The breakfast is decent, cereals, milk, bread, fruits.. The usual ware.
Small but comfortable rooms. Lots of amenities comma including a refrigerator and espresso maker. Also provided a bottle of mineral water. Bed really comfortable. Room had a nice Terrace but no furniture.
Wont stay there again. What they call a balcony is a 20 cm wide space? What they call a superior room has cracks in the ceiling, calcium in the shower? The room was also *very* loud — an AC unit playing its melody all night long.. Did I mention this was supposed to be a calm room? Did I also mention that a cleaning cart stations in the narrow hallway (literally never moves), making rolling a suitcase there next to impossible, and that there were also empty card boxes in the hallway. At 300 bucks a night, that sounds like a bad joke.
Ate and drank at the rooftop bar. Great views and the cheeseburger is good. However, they water down the alcohol and the cheesecake isnt good. Shared my cheesecake with two other people and we all agreed it tasted more like lemon cake then cheesecake 🤔
I would never return. First off, the room is rather small, but given the location, it is within the reasonable range.However, as a “boutique” hotel, they should really work on presenting the details:1. The window does not close tight enough to block the noise from street. At 1pm I still struggled to sleep because of the noises.2. The blue led indicator light on the bedside lamp shines right in your eyes in bed, and is impossible to ignore in a dark room.3. The bed sheets have holes in them. Needless to say more.4. The presentation of shower gels and coffee pods are in disarray. Come on, try spending one more second on making them neater.5. Only one bottle of complimentary water is given. I understand that the fancy electrolyte water could be expensive, but some regular bottled water would be greatly appreciated.Overall, I expected more from this location at nearly 400 dollars per night. Such a bummer to an otherwise perfect NYC trip.
Small but quiet hotel. Young desk staff not 100% aware of customer service or the check in technology. However, room was clean, housekeeping responsive and rates affordable.
Positive: Locatio Negative: Advertised price was not final price
The room was nice but beware, if you use points for your stay they will sneak in a bunch of hidden “taxes” to make additional money. End up being over $100. Stay at another, ethical Hilton in NY.
I will be staying here for two nights soon.All hotels start out with a 5 star. They have to earn a lower score.This one has kept it through first conversation with reservation. Very nice gentleman I spoke to over the phone.Stay tuned!
Good location in Mid Town.Small room but modern, clean and comfortable.Calm.Top floor roof terrasse is a plus ,though we couldnt enjoy it as they were just opening it up.Staff not very friendly.
Rooms are very small but clean. No table at all. Good coffee machine, nice view of you are lucky to be on floors 20+
The hotel is adequate but the wait to check is long, the HVAC system makes a lot of noise, the Hilton breakfast is terrible (provided ceral with no bowl, just use the container). Try another Hilton in the area.
Room was pretty decent size. The balcony has got some good view. The staffs are nice and it is pretty near to most of the places.
The staff were friendly and professional.The rooms were super clean...and comfortable....the heated bathroom floors were awesome...good shower pressure....all at a great price ....I would recommend it to anyone.
Can’t be a more adorable apartment type hotel. Service was impeccable! Great business area. Italian restaurant for appetizer and some wine is perfect.
This was a roach motel. Nothing was clean, other peoples hair and trash was there, mold in bathroom, no hot water, horrible service. Picture of my hand is the allergic reaction I had from being in n the room. Brown bugs in mattress, broken pillows, and stains.
10/10 would stay again. Front desk is very helpful. Rooms are clean. Beds are solid. Shower is great.
This hotel is wonderfully decorated and its location is convenient. The room is of good size and clean comfortable beds. I will refer friends here.
Beautiful atmosphere greeted with a smile by Customer service rep. Very organized and beautiful rooms and accommodations for reasonable price!!! I really enjoyed my stay there!!!
Modern, updated hotel with rooms the size of asmall cruise ship cabin.
A solid choice for a New York Hotel - by price, comfort, value, location and most of all, staff. They have access to a gym, Nespresso in the rooms, and some incredibly accommodating staff. Hats go off to Yolette and Selina at the front. Thank you Bernic for a great stay
Such a beautiful hotel amd pleasant stay! Very friendly and helpful staff. We will definitely return.
It was a great location and great room! Smaller than I like but hey its NY!
The Bernic Hotel is a beautiful, modern and extremely comfortable boutique hotel. The amenities offered are quite nice as well, the majority of their rooms have a balcony, free wifi, in room nesspresso machine, the most comfortable beds on the planet, lovely rain shower heads with heated bathroom floors. It is also so centrally located that there is certainly no shortage of things to do, from visiting the local environs of turtle bay to see things like the Dag Hammarskjold park, the United Nations H.Q. to just walking by the east river. Furthermore it is quite easily in walking distance to Times Square, Grand Central Station and Central Park. I must admit one of my favorite things to do is walk to the Roosevelt Island Tramway and take the cable car across the east river to the island in spring and have a peaceful walk among the Cherry Blossoms. There is also a number of little neighborhood secrets that are amazing, from a gem of a park with a waterfall to a bakery with legit french patisserie who studied in Paris. The amazing diversity of culture and interesting things to discover may surprise you! Enjoy!
Small, clean and would stay here again. Balconies are nice and great location - near Grand Central
Very small rooms. If you dont get a promotion when you booked a room, it can become very expensive. No parking. Restaurant for breakfast or dinner or anything available, not included in the price of the room.
Great location and nice amenities. But most of all the staff was amazing. An especially big thank you to Abby for being the most genuinely friendly people in the hospitality industry.
Nice boutique hotel in the heart of the city,lots of places to eat and pharmacies around. Customer service was great check in was fast and checkout was a click of my app.the room is a bit small ,but it does the trick.i stayed for 1 night only so it was perfect for me. Would stay again...Check my vlog ABoricuaLifeinUSA at YouTube.com!
Nice little hotel, clean, but very small rooms. Its really noisy at night. Great front desk staff.
Clean & Comfortable, I Booked This Hotel Room With A Superior Queen Bed & Balcony For My Girlfriend 21st Birthday & We Definetly Don’t Regret It. Great Chose Of Stay.
My wife and I couldnt have been happier with our stay at The Bernic. The location was perfect, the rooms were ample, and the service was exceptional. We will be staying again when we return to NYC.
Great place to stay. Rooms are fine but the staff is top notch. Highly recommend it.
Clean hotel with pleasant staff, but if you book a room with a balcony, make sure youre higher than at least the 9th floor or youll get a ledge with a drain.
Nice cozy stay and atmosphere when I went to visit NY last year for the fourth of July, and whenever I was craving a snack there was a japanese grocery store right next to it that had delicious food. Would definitely come back again.
I absolutely loved the room the sheets felt amazing free espresso oh my the heated bathroom floor im definitely going back
We had a great start at the bernic. Yes they are small rooms, but the quality was great with great coffee and easy access to midtown.
It was very clean and quiet; the staff were kind and accommodating; and the bathroom had heated floor tiles, which is much nicer than it already sounds.
The rooms are very compact but clean. The location is very central which was a plus! Has a small rooftop on top as well.
Great Service, Cleanliness, Room Not Too Small. The Balcony Had A Great View. It The Right One For Our Honeymoon. Would Definitely Come Back!
The Room came with no microwave you had to get bags of ice from the front desk and the refrigerator didn’t have a freezer so the ice just melts theirs no tub just a shower The Balcony was Frozen with snow so you couldn’t enjoy the balcony People were throwing trash from their balconies Also, The customer service was horrible the two front desk workers jenni and ally(I learned their Nick names from Sharon the hotel manager) I called the front desk and they were rude wouldn’t stay their again HIGHLY NOT RECOMMEND
The staff were delightful and a pleasure to deal with. The room was clean and spacious. I liked the modern fit and finish.
I enjoyed a weekend at the bernic hotel and I was amazed with the hospitality! Lisa and Kelsey were so accommodating and made us feel comfortable our whole stay.
Nice hotel in a good location, mid town with easy reach to central park, wall street, Broadway and 5th. Best suggestion is t on take one if the many bus tours to get your bearings, then decide, taxi, walk or subway.
Fantastic stay at the Bernic Hotel. Great location, friendly and helpful staff and rooms were very clean and tidy. Hats off to all the team!
Great location, rooftops bar, although the bar was closed when I was here (covid). Modern design, balcony has nice view.
I always stay at this hotel. The staff are always willing to honor my request and the rooms and every other part of the hotel is ever clean. I will stay here again!
Wonderful staff and service, beautiful rooms. Great views of the city. I enjoyed my experience
We had a reservation and when we arrived they didnt even realize that they are overbooked and then we had to wait for so long and they dont even have a place to sit and wait. Worse in Hilton network. I never expected something like this from Hilton.
Nice rooms. Comfy bed and quiet as not on the street. Housekeeping came in at 9am on checkout day when I was still sleeping which was annoying
Nice place the bathroom is great the floor r warm .and the give u slipper in the bathroom to wear that was so cool.will go back again. Nice romantic place..just need more place to eat.
So nice! Beautiful hotel and Alison who works the front desk was amazing 10/10 will be staying here again!
Just great price and quality ratio! Good location, friendly staff. A lot of things are free. Complimentary Prosseco was great. Only breakfast a little bit weak, but it was free of charge.
Saved our trip. Opened there arms to us at the last minute! We love this place!
Good room space, looks clean, bathroom was fine but the AC was a little bit noisy for my preference
THIS HOTEL IS CLOSED but inexplicably took a reservation from me anyway. I got an email less than 48 hours before my arrival stating that they could not accommodate me. No call, no apology, no reason, nothing. This is no way to do business .
Very good location, small rooms (but unfortunately in the NYC standards) --- price/quality relation not great but again, in the NYC standards
Great location, staff were very helpful. Bed was very comfortable and room was quite roomy.Would return to The Bernic.
WiFi does not work called to get it fixed and no one called me back.I’ve asked for early check in and the reception said they would call me when my room was available. Again no one called.
Well,I actually did not go because I am only 11 and I was using this website for some info but,I really like Hilton so I will just give you a really good rating.
Very nice experience. Centrally located, nice room, excellent front desk service. I would stay there again.
Great hotel with amazing service. Rooms are on the smaller side but incredibly efficient, and have everything you might need
Great staff. Tidy, comfy and silent accommodation. Well worth every penny! I strongly advise staying here!
Excellent service, great accommodations. The heated bathroom tiles are an especially nice touch!
Great location, attentive staff and clean rooms. Definately recommend!!
Very beautiful room.... Quiet very enjoyable... Also very local to everything from a bar to something to eat right there... Perfect spot
Great hotel. Staff was very friendly and the hotel was beautiful. Will definitely stay here again.
Great staff, immaculate nice sized rooms, and perfect location and price. We had an amazing time here 🙂
Very nice room and exceptional staff
Kind staff. Nice and clean room, but the construction work starts 7am was outrageous.
Charges for WiFi & limits to 2 devices, unprecedented! Tiny rooms, casual service. Except for UN, middle of NYC nowhere.
No heat .. do not stay during cold months.bathroom floor heats up, only plus about the room.
Room was very clean and the front desk staff was very kind and courteous!
Missing a desk ..but over all very simple and nice design ..am not used to 3 star hotels but its definitely ok
Ive never experienced a better shower. The pressure is intense and I would pay the overnight fee just for it.
I stayed at the Bernic for a month during the winter. The staff was amazing, the rooms are awesome overall it is for sure the best hotel in the area.
Love this place. They are always so accommodating even at last minute’s notice. The staff is always friendly and know what hospitality is all about.
Good hotel, a little out of the way. Stylish rooms ,great balcony . Good staff
Beautiful hotel, well decorated and modern. Friendly staff and perfect location.
Dont let the basic nature of the entry way / foyer put you off; these are nice rooms with a nice bathroom for a reasonable price .....for NYC !
Great location. Good, new and clean facilities. Good service. Fantastic value for money in NYC.
Awful. I had to cancel because of last minute postponement, they charged me the whole four nights. I find that arrogant, unacceptable. This kind of attitude should not be rewarded with your patronage.
Very European in style & size. The staff was very helpful and professional.
Located quite central. Room was clean and comfortable. People at the desk very kind.
Great boutique hotel with amazing staff, spacious rooms, and easy transportation access
Great location, courteous staff and decent rates. And the rooms have balconies!
Super friendly staff, convenient location since I had some business to do in midtown.
Clean, professional staff, seemed little understaffed, comfortable stay.
Nice rooms with a fair price in a great location. Very professional front desk help.
Clean and suitable for a single on a short business stop. Id think about returning taking into account the cot-benefit outcome.
Total reviews rating
199 Reviews for The Bernic Hotel New York City, Tapestry Collection by Hilton 2023:
Review №1
2022-06-30This is a very decent business-oriented boutique hotel- I really like the compact front desk & hallway and the minimalist aesthetics. Room of course is the New York small but is very clean. The accompanied restaurant is also compact but nice. I know this is probably not the properties’ fault but after Hilton changes the way Diamond members get food credit the credit here couldn’t even cover a basic breakfast, which is disappointing. The wifi needs some work as well.
Review №2
2022-02-23My best friend and I visited the hotel after a night in the city. We were greeted by Sharon who was extremely kind and welcoming. Sharon went above and beyond to accommodate our girls night out.The hotel was clean, everyone who works in the hotel is super kind. It’s pretty quiet for a hotel in the city. We had a peaceful nights sleep.We had also had the pleasure of meeting Daniel, who was extremely kind, patient and funny.The best hotel stay I have ever had. They treated us like family. Our small getaway was everything we wanted it to be. Thank you to everyone who works at the Bernic !!!! With Love from Priscilla and Rosa ♥️
Review №3
2022-02-14Second time In New York for my husbands music tour. The first visit was to a Hilton sister hotel two blocks down but after checking in here I don’t understand why I haven’t stayed here before. First, Britney the receptionist greeted us in such a loving way! The process was so easy and fast! Then she gave us our room key to a stunning king room. We were WOWED! So spacious and beautiful. Her service was beyond measure! This was beyond our expectations. I was nervous after reading a few reviews online about The Bernic but honestly it’s been one of the best places I’ve stayed in nationwide. I will definitely be staying here every-time we visit New York and I hope to always be greeted by Britney! She is awesome!
Review №4
2022-01-01The staff was awesome and very accommodating. They followed Covid protocols strictly which was comforting. We had a room with a balcony and that was neat. Not much of a view from the 14th floor, but it was nice to hear the sounds of the city and get some fresh air. We had a king room and it was very clean if not a bit small, but thats expected from a hotel in NYC. We would stay here again if we had something to do in the area.
Review №5
2022-02-23Great staff. Nice location. Wish I had a better view from our balcony but there are so many buildings in NYC what can you do. May have just been our room but there wasnt any information in our room for services in the hotel.
Review №6
2022-01-11We were met by two friendly staff members at the desk. The check-in was efficient. They had a car valet which I was worried at first, but they were also quick and careful with our car. The room we stayed in was small, but it had a balcony and heated bathroom floors. Def would stay here again.
Review №7
2021-12-10I’ve stayed at this hotel a few times for business. Always clean, staff is friendly. Small rooms - typical for NY - but nice bathrooms and showers. No carpet which is always a plus. It’s small and boutique so no large atrium or lobby but sometimes that’s a nice change. Quiet at night. The restaurant off lobby - Allora - is pricey - again typical for NY - but good food, welcoming staff and cozy atmosphere.
Review №8
2022-01-18As a Tapestry Collection by Hilton, I was very disappointed. There isnt a valet for parking. You need to find your own parking at one the nearby garages. The room are not quiet at all. Outside noise will wake you up early in the morning. Tiny restaurant/bar that not worth going into. We had water coming up from the floor in our room that we had to wipe up with towels every so often. Not worth the money.
Review №9
2022-07-05Wonderful place to stay and in a very nice location for quick travel all over NYC. The staff took care of me and exceeded all expectations of the stay and went above and beyond to make sure we had a very pleasant experience. Will definitely be staying at this hotel again.
Review №10
2021-12-29Great location. Nice and modern rooms. Good size shower! The balcony is very tiny but thats to be expected for a city hotel. Brittany checked us in and she was very helpful.