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Phone: +1 718-312-8147
Site: http://www.furnitureoutletbronx....
Opening hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:12–6PM
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Total reviews rating 3

66 Reviews for The Furniture Outlet 2023:

Review №1

2022-02-19

THIS IS THE WORST FURNITURE STORE ON EARTH DON’T WASTE YOUR MONEY HERE. SUPER UNPROFESSIONAL GIVING US THE RUN-AROUND AS TO WHEN OUR FURNITURE IS DELIVERED. THEN THEY ACTUALLY DELIVER IT WAY LATER THAN THEY SAID THEY WOULD AND NOW THEY’RE MISSING A PIECE SO NOW THEYRE SAYING WE HAVE TO WAIT A WEEK TO GET THE PIECE. THEY TAKE YOUR MONEY WITH A SMILE AND THEN ONCE ITS TIME TO DELIVER THEY PLAY GAMES WITH YOU. ANOTHER LADY WHEN I WAS BUYING THE FURNITURE HERE WAS COMPLAINING ABOUT A SIMILAR ISSUE, I WISH I LISTENED TO HER. SO UNPROFESSIONAL!!!!!!

Review №2

2021-10-27

BUYERS BEWARE : THIS FURNITURE STORE DOESNT CARE ABOUT THEIR CUSTOMERS. THEY WILL SMILE IN YOUR FACE TO HID THE FACT THAT THEY ARE ABOUT TO RIP YOU OFF! SMFHThis furniture store will sell you USED furniture and claim its NEW. If you still planned on buying something from this furniture store. Please make sure that you have enough time to go over the contract more then one time. Please inspect your furniture thoroughly upon arrival. Get them to verbally admit that the furniture is brand new. Do not be Afraid to video tape verb Agreement and or any other concerts you may have. They will give you Polite conversation as a distraction while you are signing contracts.This is to confuse you while you are reading. If the item is defective or damaged during delivery. They will tell you that they will take care of it. Then give you the run-around for days, weeks, and months. Even after you send all the documents they asked for. If you decide you no longer wants to Receive Items from the store and you would like to end contrast. They will then inform you that your furniture is a floor model which means you cant get your money back. Even though you pay brand new item pricing for your furniture. Wish I could have gave them no stars!JUST DONT DO IT!GOOD LUCK!

Review №3

2022-01-07

DO NOT PURCHASE ANY FURNITURE FROM THIS STORE !!The wood material is REALLY CHEAP QUALITY ! BAD QUALITY ! I contacted the store, emailed the store and nothing has been done ! I have followed every step they told me to take and they have yet resolved my problem. I had to spend the holidays sleeping on a mattress on the floor. I purchased this bed a month ago and it’s completely garbage now ! SO UPSET

Review №4

2020-08-03

LOVE the customer service here. We have gotten our furniture in excellent condition and in very good timing, even a last minute rushed purchase needed on the same day! The Manager Manny is super kind and helpful as is Z, who showed us many options for what we were looking for. They also helped us find the kind of furniture that was right for our needs and likes. Great place!

Review №5

2019-09-04

Worst furniture store in the Bronx do not buy furniture from there I brought a new sectional sofa with the lights and in less then 3 months the stitching on the arms are coming off which makes no sense I dont have kids and I barley sit on the sofa they sold me very cheap material when I went to the store to report it the manager Manny he pretends to be your best friend and only offer me a replacement arm I should not have to be dealing with any issue with a sofa I just brought and spend over $1200 i requested to return the sofa for store credit because I am not satisfied with the sofa I got and Manny said no worst experience ever I feel robbed of my money and I am a returning customer they do not care about there customers please do not spend your Money there

Review №6

2021-10-08

DO NOT PURCHASE ANYTHING FROM HERE. SCAM Scam Scam. I order my bedroom set over a month ago haven’t gotten in. Went in the to get my money back since they keep giving me the run around about my bedroom set. Theses heffers wanna charge me $500 for cancellation fee when I’m not the one at fault. DO NOT PURCHASE ANYTHING FROM HERE. I REPEAT. DO NOT PURCHASE ANYTHING FROM HERE

Review №7

2021-03-20

Representative took good care of my son. They provided extra discounts on his purchases. Everyone in that outlet are courteous, and treat you with respect. They answer all your questions and provide you with names with whom you can talk too in you need additional help. They are always on time with your delivery.

Review №8

2020-08-31

Having the worst experience with this store.Purchased bedroom and living room furniture back in March.When they delivered my furniture they forgot one of my nightstands and the leg in the bar was broken. I immedw called them to let them know.They state they souk ld have to order the nightstand. Why do it needs to be ordered shouldnt you have that already.Then covid happened theywere closed. I waited patiently until they re-opened. When I called they stated that they will have to order it( I thought that was taken care of already) I proceeded to call them every weekThey kept saying that they waiting for it to be delivered the store opened back up in June.They keep telling me that they are waiting for a delivery job in jersey in order to get me my furniture that I already paid.Why should I have to wait this yall mistake. If I dont have my furniture bi need a full refund

Review №9

2018-07-27

Reporting to BBB. Refuse to refund money after items cant be found. Instead harass you for two day to try and convince you to buy cheaper furniture after you told them you not interested. Not to mention I informed them, not to try if they cant find the item I PAID FOR.Than gets an attitude when they finally see they cant keep your moneyThey also call a day before delivery to informed you they dont have the items and give you a sob story. Was suppose to have my two piece Sofa Bed 7/25/18, got called 7/24/18 and was told they were out. That let you now they dont bother to check for product until the last minute. mind you I place ordered on 7/19/2018 in the morning.Now have to open a dispute because they refuse to refund. My refund was suppose to start Tuesday and I will have it by Thursday or Friday 7/27/118. Nothing posted. Contacted bank, nothing was even requested to be refunded when I asked them.Now I have to wait another week to get my money, just to get my furniture.STAY AWAY!!!!!

Review №10

2018-12-11

AMAZING customer service and staff!! They are willing to work within your budget and I got my furniture in a timely manner. When I got home I instantly regretted the table I decided to order. So I called the store and asked to speak with the manager Manny. Not only was he incredibly kind, he helped me calm down from a very anxious episode. In the end he changed the order and somehow got all of my furniture to me with just 1 delivery. Oscar was wonderful and delivered all of my things so quickly. Not to mention the man is hysterical. Extremely pleased with the customer service and the staff.

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