Phone: +1 315-252-4540
Opening hours
  • Monday:6AM–8PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:6AM–9PM
  • Saturday:6AM–9PM
  • Sunday:8AM–8PM
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Total reviews rating 4.2

199 Reviews for The Home Depot 2023:

Review №1


We recently bought a $1600!! Toro snow blower, it worked great, twice! then an internal throttle linkage within the machine disconnected/broke, rendering it useless without paying for a repair.- the day after it was delivered.Ive contacted the Auburn Home Depot twice to have it picked up. The first time, they said they had scheduled both pickup and then delivery of a different unit to replace it 2/5. I was happy and it felt like an easy process.The pickup/delivery date arrived, neither the pickup or delivery showed up.I called again, yet again reassured it would be picked up, they didnt know why it hadnt been picked up, except this time there was no replacement (must have sold the other unit from under us, instead of reserving it for our replacement).OK, fine, maybe I didnt want a snow blower that breaks down after TWO uses anyways, a return would be great! the next pickup scheduled was 2/10Low and behold, 2/10 passes by and I still have a $1600!! paperweight that I cant physically return without renting a U haul. Im so sick of making these calls. Im sure it could be repaired but why should I have to repair a $1600 snowblower after two uses!Auburn Home Depot, it was a delivery order placed online, Kelsey Jones, please, for the love of god, take this thing away and refund us.

Review №2


Love hd good products, 10% veterans discount, apparently they now have an app to put on your phone for veterans to be able to scan for veterans discount. The app will make it so a cashier will not have to check if for discount.Unfortunately Home Depot is going to self checkout

Review №3


The staff at the Prodesk were very helpful in assisting me with my query. I have the utmost respect for the staff at the Prodesk. Keep doing what you are doing.

Review №4


Always finding more then I need here. Theyre super sweet with my kids who love to look at everything in here. Customer service skills are always top notch, which means a lot to a mom of 4 who sometimes needs a lot of help haha. I appreciate their patience n kindness always!!

Review №5


Looking for plumbing chemicals a associate got me to the bay and aisle number. He was stocking the household chemicals. Very nice guy. I was asked by every associate if I needed help finding something. And the ladies at the self check out were awesome!!!!! I will continue to shop at home depot and recommend to my family and friends!!!!

Review №6


Guy in the paint department was super helpful! Led me to all the right supplies and he shared his many years of painting knowledge to what was great and what wasnt!

Review №7


I don’t know why they have a lot of women working in the front at Home Depot every time you ask them if they have a product they have no idea what you’re talking about what it’s used for they don’t learn any of the products that they sell in the store if you work there you should be trained on what products are in the store what are used for to help customers they come up to you can I help you sir yes you tell them what you want and they have no clue what it is you got to search the store and find anyways

Review №8


As always very helpful staff. In and out with the items I wanted.

Review №9


Used to come to Home Depot just to get tools or hardware. Lately I find myself purchasing more and more items. Good store with many things to choose.

Review №10


In and out. Needed no help. Aisles are marked clearly, employees polite.

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