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The Home Depot in Buffalo
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Location on the map
Buffalo, Erie County, New York, US
Payments
Phone: +1 716-825-0872
Site: https://www.homedepot.com/l/Hamb...
Site: https://www.homedepot.com/l/Hamb...
Opening hours
- Monday:6AM–8PM
- Tuesday:6AM–10PM
- Wednesday:6AM–10PM
- Thursday:6AM–10PM
- Friday:6AM–10PM
- Saturday:6AM–10PM
- Sunday:8AM–8PM
The Home Depot in other cities:
Comments (199)
Home depot is hit or miss but got what I needed and was in and out. Was greeted at the door which was nice and tons of staff around, but didnt need to ask any questions
Bought a few shrubs.. I get the onslaught of rain amd frost but everything is looking brown.. will new shipments come in?
I had placed an online oder and went to pick up the in stock merch. Unfortunately in lacing my order for Florescent light fixtures and tubes the tubes got shipped instead of assigned for pick up. I asked if i could pick them up instead, but their system wouldnt allow it (but they tried) so I had to spend extra to get the tubes. the employes all were practicing covid safe mask wearing (many of their clintel were with out) an old English Bulldog sniffed my leg inside but was restrained and friendly and my 2 dogs delighted in the scent left there when I got back home.
Returned, then purchased a more powerful air compressor. Janet in that department was excellent! ,She answered questions and wssvery courteous about it.
Employees very helpful fast and efficient. Employee I had was a former carpenter and very knowledgeable with tip for job I was doing
Great home center no matter what your project or need is. Big variety to choose from. Plenty of stock on hand.
Low 5 star rating, nothing special did have pleasant guest service encounter :)
Its a pretty solid home depot. They have lockers for online pick up. like inside Whole foods for amazon.
Didnt take my military discount off even after giving them my ID & I was surprised their paint is like $10 more a gallon than Lowes. I generally love this home Depot though. Ive spent thousands there so they must be doing something right!
Found everything I Ness looking for at a great price.❤️
Great customer service and helpful. Will definitely recommend and return! Great Job. Didnt catch his name but in the electrical department. He was great and showed me exactly what I wanted!!
Leaving this review specifically for the man that helped my dad and I out tonight. He went out of his way to get the 13ft. inflatable Jack Skellington archway display model down for us so we could buy it. Didn’t catch his name, but he was the hardest working person in the store tonight. He did everything by himself without any help. If you are seeing this - guy that helped us out tonight - thank you, again for your hard work!
One of the better home Depots in the area ... Customers act kind of pompous though
Always great service, friendly staff and 99% of the time they have what Im looking for ☺️
Would not recommend the flooring dept. Paid $35 for a third party company to come out for measurements for my kitchen. They said I would need an abatement company to rip out old flooring before doing floors. They said my flooring was from 1985 or older. There is NO way the flooring is that old as the previous homeowners re-did the whole kitchen. I decided to go with Lumber Liquidators instead. They agreed my floors were not that old and in fact, were newer. I am now saving almost $500 as well. Highly recommend Lumber Liquidators for your flooring needs.
Pretty busy place and hard to find parking sometimes. Usually stop in for some klein/DeWalt tools and I can easily find what I need. Good luck finding an employee to help you though, they always seem super busy.
If you’ve been to a Home Depot before, you know exactly what to expect. My only complaint is that it was rather difficult to find 2x4s that didn’t have a fairly significant warp in them.
I came to the McKinley Home Depot after having a bad experience at Lowe’s. Both stores offer a cut to size service in their lumber department. I was being helped by a man named Scott and after showing him the pictures of the bad job done at the other store he said he would do his best to help. He cut my shelving to size and even double checked the measurements and all of the cuts were smooth and even. He was also very friendly which some home improvement store employees are not nice to young women and act like we’re dumb. This was not the case with Scott. Thanks for your help!
Ridiculous that I bought a fridge from home depot....waited 2 weeks for delivery only to get a call at 635 for a 3-7 delivery to say there was a death in the family....uncle.....thx Dave from RAS....WHAT A JOKE! 400 DOLLARS OF FROZEN FOOD WASTED..... DONT BUY HOME DEPOT
Customer service is dead. Standard answer to could you help me find these gloves on your website that says its in stock at this store? We have gloves all over the store, look around. Translation, I get paid weather or not I help you and I need to get back to chatting with my coworkers.
I found the employees at the Hamburg home Depot to be very helpful.Lydia in the plumbing department is very knowledgeable and always makes sure that I have everything I need to complete the job !
Absolutely terrible service. We tried to order a dishwasher from this store with instillation. The earliest delivery date was 3 weeks out, but we didnt complain. The day before the delivery date we got the robot call that our delivery time would be between 7am and 11am and that we would get a call from the delivery team when they were a half hour away. But this call was to our secondary number, not what was listed as primary which was odd. I woke up at 6:30 am to make sure wed hear the delivery people. No one Ever called or range the doorbell. Closer to 11 I finally went outside and saw they had hung the sorry we missed you sign, Not even on the door! We called to Home depot and instead of getting an apology that the delivery team never called - despite up being told by the lady we purchase from and the robot call that they would - we got berated by their customer service that we must not have been paying attention. I cant stand with my nose pressed to the door for four hours, thats the whole point of the delivery call, and they did not ring the door bell as that bell goes to every single floor in the house and sets off the dog barking. We were then told by the customer service representative, word for word, The delivery truck is currently turning around and we will call you once they are 30 minutes away No one ever called or showed up again. We then called again the next day and we not apologized to for the delivery team not showing up, but told the next delivery date available would be weeks away. Absolutely ridiculous so we had to cancel the order. Just save yourself the trouble and go to Lowes or buy local.
Haley in paint knew everything she needed to about paint mixtures, clear coats and stain for wood, and she had excellent comfortable customer service skills! She will go far with this company given the opportunity. Amazing and Thank You!
Terrible customer service. $1300 snow blower that would not run. Then after calling and asking if/how to return it never mentioned that all the gas had to be removed. Get to the store and they refuse the return since it has gas in it. Thanks for wasting my time. Should of said during the phone call that it needed to be completely emptied.
Very helpful my mower was defective and he helped me swap it out for one they had at another store despite it being a few days past normal return
After taking a day off and waiting all day for a delivery I come to find out that someone from the store or the delivery company canceled my order without even contacting me. I will never ever go to Home Depot again they are a terrible company.
I know its not their fault, but the shelves are still not filled with products, and lumber prices are still much higher than they should be. Lets go Brandon!
They have awesome customer service and they have lots of useful great stuff, by that I mean everything you need for all your projects. Be careful going there because once you start looking for one thing you start getting ideas for other projects and then you find yourself doing another great project!
The paint department at 9 am on a thursday has the slowest worker behind the desk that can barely operate the computer!!! Be prepared to wait while three workers at the service desk have no customers and give you dirty looks when you look to them for help! I cant explain how i felt that customer service here is not a priority!
Very few employees wore any mask, or social distanced inside, but the two gentlemen in the paint center were very friendly and helpful in every way!
Great and courteous sales staff. Good selection of tomato plants and landscaping rocks. Veterans discount as well.
I needed help about something in the electric department and all the associates were very nice. Its pretty easy to find your way around. I like the one on ridge road in West Seneca better but thats only because thats my regular Home Depot. 😁
Find most anything, cept a couple items in the wiring area
My experience today was satisfying, as usual. Courteous personnel, you didnt have to chase them down to get help, if you were lucky enough to have located one in other big box stores. Merchandise is available and reasonably priced; a sale is truly a sale, just check out others. I am pleased as punch!
Store Manager at Hamburg location- Mark M. is a stand up guy!! Ive been making almost daily trips there since purchasing a home a few months back without issue. Purchased a grill online and went to pickup--Ill spare the details- but it was a subpar experience and I came home without a grill. Decided to take a moment to email the manager to let him know.This guy actually called me himself within the hour to apologize and had the grill at my door well before dinnertime!!!I didnt even think such a large company would read my email much less make it right immediately!!I am proud to continue shopping here for all my needs knowing they actually care about their customers is a rarity these days !!!Thank you to Mark and The Home Depot..quality business!!~Shannon
This is the cleanest , most well stocked and has the best service out of all the Home Depot,s Ive been to in WNY
Typical big box storeCheryl in home appliances very helpful selecting a micro wave
We didnt find the staples we needed. We had to go to Lowes. We were able to register for the Military discount program today. Home Depot caps their discount at $50.00. We are thankful for their generosity and acknowledgement. We still prefer Lowes. Happy New Year.
Had the best experience in the Door and Window Dept. I twice went in with very little knowledge about a door I needed help with. Lou was on both days I went in. He went way beyond the level of help I was in need of. His experience and expertise in his knowledge of the questions I had was so very beneficial for what I needed. I appreciate the time and effort he put forth.
I just went to your store. Omg it was amazing!!! I have a broken foot and the associates were so kind and helpful. They looked for the items I needed and I was asked to stay put and they would get it for me. Wonderful experience. I wish I got both their names. One was Cheryl but didnt get the young gentlemans name. Thank you for the both of you for helping me when you knew it was difficult to walk around. I highly recommend the Hamburg store!!!! Thank you!!!!
Great! Cheryl helped my Mom find a dishwasher and she is very excited about that.
Was there today,this place is a total joke!!! I was looking for a associate to get help to buy a bathtub. The one associate said , it wasnt his department and sent me over to the customer service desk.Customer service desk sent me over to bath and kitchen and I encounter a over weight women with a attitude problem and said she doesnt know why I was sent to her .At that point i lost it, i said ,apparently Home Depot doesnt want my business , I told her Iam going to cancel my home depot credit and went over to Lowe,where I bought my bathtub and faucets and was treated like a customer.
It was home Depot... What else is there to say?
Trying to find someone to help is laughable. Parking lot situation is a joke. Ive been hung up on twice when trying to call for assistance. Currently waiting on a call back cause someone else was using the system they needed to look up my information. Really?! Only one person can access at a time? Their delivery service is horrible. Im currently waiting on delivery attempt #3 on a refrigerator I purchased, to which I STILL DONT have an actual delivery date for. When these issues are not the customers fault we should be given PRIORITY, not made to wait and wait and wait! Called the store and its brushed off, zero help. Will never ever EVER order another appliance from Home Depot again. Seriously considering canceling my order, getting refunded, and going elsewhere.
Dirty store Shopping carts broken and Dirty. Everything I touch is coated in dust.Employees are very helpful and polite.
PAINFUL!!!!!. Had to find plywood myself and thats fine but the two guys working there had no idea what sanded plywood was. After waiting 45 min for someone to quarter a sheet of plywood i had to explain and basically assist the only guy certified on the saw. Even corrected his cut location. Making me wonder if saving a couple bucks over the local lumber yard is worth the aggravation.
Smaller in size but ok selection
I really hate going here, theres never anybody around to help you, and when you finally do, they have no idea what you are talking about. I think they should have some cross trading, maybe some general workshops for their employees. You go in relying on someone who knows how to handle whatever problem you have and you get nothing. I know they have a big selection and things you might not find in smaller stores, but you definitely get more help from smaller stores and ALL the employees have knowledge about all the things in their store. Bottom line, I went looking for help and left with an item that I knew more about than the three employees I encountered. Ugh, for being so big, they didnt even have what I was really looking for!
Abysmal hands down the worst. I had a dryer delivered on 2/8. I paid to have it hooked up and they did a poor job of that, so poor in fact it was a fire hazard. Had to fix the install job. Then I call to let them know the dryer is already making noises. They didnt care. After a long hold a woman said someone from the appliance dept. would get back to me. No, they didnt get back to me either. What a ripoff. Home Depot ripped me off $503 and almost got my house burned down. Thanks home depot
I was very pleased. We called ahead and had an air conditioner put aside from a very pleasant young man named Charlie. It was ready and waiting for us and Charlie came to the front to help us get it in our car.
This place is horrible at business me and my fiance purchased a Frigerator around March 23 and its now june9th and its pushed back till July 16 will never buy another thing form home depo agin so frustrating.
Need to train staff better. In order to run a profitable business the employees need to learn that their salary is paid by patrons of business, not corporate. When a customer is shopping, excuse yourself if pushing a cart through the isle. Employees are acting as if the buyers are interfering with their jobs. Also stocking shelves should be done prior to opening for the day.
Not really set up for aging women
Big chain store - lot of good elderly - some not so good …but as big as they are there is still items they don’t carry for older homes
I shop at Lowes as they accept your DD214 as valid proof of veteran status for the 10% discount, whereas H/D requires you to be a RETIRED OR DISABLED veteran. So if you only served 4 or 6 or 13 years, YOU DONT MATTER to Home Depot! Lowes has my business, H/D doesnt!
Big Box Home Improvement Store. Clean and handicap accessible. The aisles are marked but I have the same complaint with every Home Depot store I have ever entered, I can come in for a couple of nuts and bolts and it still takes way too long to find what I need. And when I do, do I get them by count from different bins, or the small combo pack or larger multiple size packs ....ugh. Even when I do find an associate, its not their dept so more delays. I will give them credit for the free service of cutting my product to size. Dont ever stop that. It is one of the main reasons I come here rather than the other Big Box.
I occasionally visit this location if I am nearby, but this is not my home store. The store provides an adequate Home Depot experience. The selection and quality is similar to most other locations. The employees at this location are helpful and friendly. The only thing I dont like about this location is that it is placed in the middle of several busy interconnected parking lots and hosts the light nearest the Thruway entrance/exit.
I was looking for parts to to do a plumbing project there prices were better than other places.
Randy in the electrical dept was awesome. Great guy!! Vary helpful!!
This chain of stores is going downhill, most of the carts are filled with their own product waiting to be put up on shelves, Dusty dirty inside, most of the employees are working in areas they dont know anything about,
I visit this location 2-3 times a week for all construction and personal projects. Typically, when I don’t know where things are exactly the man in me doesn’t allow myself to ask someone who probably knows exactly where it is. Staff are always working but stop to make sure the customer is taken care of and is find what they need or consults on different options. Great customer service!
A great place to shop for home needs if you remodeling your house or businesses with a great customer service
Good visit to Home Depot today for electrical supplies for my new addition. Had some hard to find items in stock(not online only).
Great prices, Good variety of product. *I know I have given this store a very detailed review, with pictures. If you want more on this particular store scroll down till you find it again. It is also in the my picture section, I displayed pictures of digital, dial pad, deadbolt locks...
Always have what I need no matter the job tough to find an associate from any dept. But find one theyll do all possible to help out probably why you can find anyone their going outta there way too help someone else Im sure
Went to get a air compressor and had the display marked for 99 dollars. We took it up to the register and it was more expensive so we talked to the sales guy in charge of that department and he said it was just for the compressor but the sale price was on the one with the attachments. He would not admit there mistake and correct it so we got mad and they lost a sale and 2 costumers. Will not go back again to this one store.
I will no longer shop at this location. The customer service is belligerent. The assistance is indifferent.The worst Home Depot store by far, and I have shopped at many Home Depot stores from Florida to Vermont. This one is the pits, and it’s the only exception to a great chain.
Updated Aug 9th 2020 , once again horrible customer service! Once again have to wait a week for my money to be refunded all because of incompetent workers smhTerrible customer service , mainly the home depot website but when the local store was asked for help they couldnt/ wouldnt neither! Check other websites and stores first save yourself the aggravation!!!
Just a heads up to H.R. and all the customers that shop at this store the employee that works at home depot michael harding buys things new from the store goes home and switches out the old used products then returns the old used items to get his money back then sells the old used equipment as a new product to unsuspecting customers!! Dude has a nice new remodeled home!! Wonder how long hes been doing this!!!
I spend a lot of time and money purchasing from Home Depot at other locations besides the Hamburg store. Today I was very disappointed when I visited the Hamburg location on milestrip. I have over 30 years experience with windows and doors as well as custom woodworking. I requested assistance from 3 associates in millwork to locate a simple u-shaped sweep for a storm door. All three were reluctant to put in any effort to assist me. It was only after I located the item on my phone from their website and stated they had 14 in stock and verbally directed one of them to get up and help me find it that one of them left his seat and assisted me to locate one in the overhead. I remember when customer service meant something.
Very attentive and kind man helped me from the door section get my piece of wood cut right!!!!
Really difficult to find help but eventually found what we were looking for on our own. Had to go back the next morning to get a ladder we were told was coming in on a truck only to find out they were in a rack right above where they were merchandised but apparently the guy the night before didnt want to retrieve them so he told us they were on a delivery coming in that night. SMH
Hamburg was very quiet for a Friday evening. They had disinfecting supplies that I needed, so very happy I was able to get those.
VERY BAD CUSTOMER SERVICE! DO NOT ORDER appliances FROM HOME DEPOT! WAITED TWO MONTHS FOR MY APPLIANCES TO BE DELIVERED, WAS PROMISED THEY WOULD ARRIVE BEFORE CHRISTMAS,(THEY DID NOT) I THEN CALLED THERE AWESOME CUSTOMER SERVICE(A JOKE)THEY SAID THEY WERE SORRY FOR THE DELAY WITCH I THOUGHT WITH LIFE NOW A DAYS WAS TO BE UNDERSTANDABLE. HOWEVER THE LADY ON THE PHONE GAVE ME A 15% MONNY BACK DISCOUNT ONCE THEY ARRIVE AND ARE IN GOOD SHAPE, I TRYED CALLING BACK AFTER THEY ARRIVED, NO ONE COULD HELP, TOLD ME THERE WAS NO NOTE FOR THAT DISCOUNT, (SHE LIED TO GET ME OFF THE PHONE) THEN I PAYED FOR A INSTALL FOR TWO THINGS,, THEY IN STALLED MY DISH WASHER WRONG, I HAD TO PULL IT OUT AND REINSTALLED IT RIGHT,I SPENT 5K WITH THESE PEOPLE,,, I WILL ALWAYS STEER PEOPLE AWAY FROM THIS PLACE, I ALSO WILL NEVER RETURN TO THIS PLACE AGAIN.SO I HIGHLY RECOMMEND YOU DONT GO HERE FOR APPLIANCES!!!!
Customer service is horrible. Multiple times I have went there I have received very poor or no help with products or questions. On my latest I asked 5 separate times for help with a product. No one ever came and the couple of people I asked walking by walked away and did not come back. Strange. Out of any store this certainly should have people willing to help customers.
We bought a faucet here that didnt work, and they wouldnt take it back, claiming wed have to take it up with the manufacturers. This, meanwhile, would leave my mother without a kitchen sink! Ridiculous. Ill now be taking the considerable amount of personal and professional construction business I used to do with Home Depot to someone who stands behind the products they sell.
Did not have what was needed and no one around to help. Totally understand about short staffing.
Went to store and ordered on line with help from customer service. They did not allow me to use any coupons nor veterans discount . If you want to use discounts you cant when ordering something they dont have in stock.
Wanted to replace a stair runner. What they had to offer was a joke, half as thick as what is currently there, no large selection. One and done. Guess Ill have to go to a carpet store.
I bought a washing machine from the mile strip Road location three weeks ago . I still don’t have my washing machine delivered I have been ran through the ringer jerked around now all the sudden they lost my account . I will never buy an appliance from them again .I am also on my way to the store now to take back my money and I will go to Sears
I like home depot. Sometimes difficult to get assistance. When you get some ones attention they are more than helpful.
Horrible, horrible, horrible customer service. We came in search of a grill, found one in 10 min, and then waited 25 min for someone to help us while a person working in the dept stared at us. A lady working in the same lawn and garden dept pointed at us and the guy shrugged and went back to what he was doing. I finally ASKED for help and the guy drove the grill to where we were standing AND WALKED AWAY!!!!! We purchased the grill, walked it out to our van and found it didnt fit, returned to the store for a grill in the box and waited another 30 min for a different idiot to tell us he didnt know where the were!!!!!!!!!!! My husband finally returned the grill and we walked out. We will never ever be back to this location ever ever. You all should be ashamed of yourselves and your customer service!!!
WORKERS NEVER PUT MY STUFF IN A BAG, REALLY LAZY AND IGNORANT! ANYTIME I ASK FOR ABAG THEY JUST PUT A BAG ON THE COUNTER AND TELL ME TO BAG IT. ARE YOU SERIOUS!!!! 3 TIMES UT HAPPENED. NEVER GOING BACK.
The inventory of the stores is becoming an issue for me with having to go to 2 sometimes 3 different stores to get what we need. Internet numbers are not very accurate.
Not 1 wall clock in the entire store this is why I typically dont shop here.
I had a gentleman that worked in the paint department tell me that they didnt carry a Plastic covered roller for 5 yrs, I bought one from them 18 months ago 🙄🙄
Its not home depots fault, but Im really getting sick of wearing a muzzle (mask) everywhere I go
Happy with the customer service received at the store, they are always helpful pointing you in the right direction or taking you there.
I was asked if I needed help by 2 employees and they were all really friendly and I got exactly what I needed. Good store
Great selection of plants... Fast check out... Friendly staff!
Need to have more stuff in stock wanted a dewalt 10 piece kit and they didnt have one
Found the item online then called the store to confirm the item was there. Was told yes so I drove 60 miles round trip with no item. You need to get better help!
Awesome customer service. Made our day.
If you are price shopping Home Depot is cheaper than Lowes and they now offer a military discount.
3rd time using curbside pickup, 5 to 8 min before anyone answers the phone then another 5 to 10 minutes before item can be found.Very disappointing service
Picked up a shed I ordered, painless. They even helped load it into my truck.
Terrible customer service. Employees had attitudes and would not answer all of my questions. The common answer I get here is I dont know. If you ever have to return any left over material, get ready for a battle because they dont make it easy as advertised. Will not be coming to this one again.
Went in for Topsoil, found much more, employees as always were nice and helpful!
Almost always have what Im looking for....and with all of the projects Im getting done, I should have my own aisle.... hahaha
Your stores phone system is atrocious, and being handed off to 3 depts that I HAD NO reason to be transferred to, besides being left on hold for 3min in queue...you should be better....
Apparently the only hire the incompetent
You cant find a better pro desk at a Home Depot Dave and Carmen are the best and the check out girls very good Heather and Carla excellent people
The very best place to go shopping they treat you very well
Usually has best selection of building materials in the area. Always price check vs Lowes before buying.
Could not find a part and was helped by guy in cabinet area and knew exactly where it was. Knowlable staff member Always easy in and out with self check out lane.
My favorite place to shop great selection of tools and things for the house helpful employees
This is my preferred Home Depot good inventory an carmine at the pro desk is just awesome helps me a lot
Nice clean store very helpful staff
Its a home depot like any other.. you can get just about anything for your home improvement projects. If you need guidance, you can get it from one employee or another.
Terrible was at the West Seneca store, had an associate call over to the Hamburg store to confirm they had the two products. Products were confirmed to be on site and at the front customer service desk. Went to pick up only one on site and was told to come back for the other.
Always find what I need here and staff have always been helpful. This is my preferred store to find what I need to work on my house.
My husband found the items he needed.
Always it always seems to cost me more than I planned on spending and I have a Home Depot credit card so filling out for another one to get $25 off didnt make any sense
Came in here to get a few things in lumber. Could not get any help. Tried to talk to one sales associate he kept walking. Everything bad about the big box stores . I hate coming here
Sales staff walked me to the aisle i need to pick up the supplies I needed.
Veterans arent given a discount unless theyre retired military or disabled whereas Lowes recognizes ALL veterans.
I usually stop by whatever store is closest to me at the time. I havent had any problems with this store. Its a one stop shop for all your home improvements.
Helpful staff, asked me what I needed and the fella took me right to what I was shopping for.
Had what we needed that lowes didnt. Nice staff. Truck rental should be simpler though
Can find almost everything you need for home repairs,remodeling and great staff. Very helpful.And you can find workers always..
Ok, got what I needed. But had a least 6 or more employees ealk by me and never asked if I needed help...
Had to wait a long time to get my item at the curb side pick up. (Over a half hour) We actually ended up going into the store to pick up item
Didnt find what I was looking for
Easy in-and-out. Was able to find exactly what I was looking for and very timely manner.
As always I found what I was looking for and made my purchase within 10 min
Sure isnt what it use to be , there trying but without staff makes for a difficult day for all !
One of the best Home Depot stores I go to. Always stocked and friendly knowledgeable staff.
Love this store workers are very helpful..Brian is great
Employees are very helpful, could not find a couple items I was looking for.
Service needs to be addressed. If your job is customer service, a customer in need of assistance shouldnt be an inconvenience.
Ok, not the best customer service ever, but not the worse either.
Hamburg store actually had product and helpful staff. Highly recommend the Hamburg HD!
Had everything I needed
You cant find electric parts like you could find in Radio Shack
Always find what you need...salespeople are very helpful. Nice products to choose from too!
IF they dont have it...it DOESNT exist Everything to build your home without going anywhere else
Employees are very helpful especially @ customer service dedk
Had such mediocre quality dryer vents I was reluctant to install in my house.
Got a great deal on a Toro electric mower !!!
The man was very helpful with measurements for the peices of insulated foam I needed.
Its Home Depot.... What more do you need to know? If you cant find what you need here, try Lowes.
Home depot has 5he worst customer service there is curbside pickup is a joke shop else where support little stores go value...
Order arrived when they promised , pick - up in , out quickly
Stock was low and return weekly to find stone that was not in inventory that I wanted
The store just lost 2 sales. We, as well as another couple, waited 20 minutes for assistance and no one came. Very disappointing
Great job maps
Love this store, great prices , friendly people. Always someone there to help
Went in for shelving..the gent that works in wood area. Cut down 2 pieces for me..much appreciated
After being treated extremely rudely at the windows and doors desk Ill be contacting the corporate office regarding my treatment, from now on Ill be going to Lowes.
Lol. We do alot of remodeling so I have to say the ridge rd home depot is almost tattooed in my brain where everything is
When you need assistance... good luck, you are on your own,
Great staffs and the military discount....
NICE flower dept. The perennials are still.same price .
Very helpful and knowledge staff in but the flooring and tile depts.
It was terrible no room to park or load truck lumber is really bad to
Always have a good experience at Home Depot, just go in, get what you need, and there never a line!
Been shopping here for years. The only issue is self checkout. Stop using it it puts cashiers out of work.
Awesome
They had tv next to burger and prices where left to 7 good worker
Friendly service, good selection of garden supplies and plants!
Love this place, today they didnt have what I wanted
Friendly staff. Completed online order and it was picked and ready shortly after order was done
Can never anyone to help
Nice big store. Well organized. Friendly and helpful employees.
Outdoors buying tree! Exceptional worker helped me!
Was able to get help when needed. Had everything I was looking for.
Having people around to assist you or answer questions would be helpful.
Absolutely terrible customer service! As workers watch you struggle with lumber and walk past
Quality product and good people. A lot of improvement on comparative prices. Thank you.
Always helpful employees, great selection & reasonable prices.
Needed help finding an odd item and the staff there knew just where to find it, very helpful.
They usually have what I need at reasonable prices. Always friendly helpful service.
Great customer service for a very busy time of the year!
Great deals they had on there appliances!
Looking at refrigerators, there were a lot on display. But no one around to ask questions.
Met my Home Depot expectations. Parking is tight.
Can always find what I need but cant stand the condescending attitudes of the staff when I do need to ask for or about something
The employee didnt cut my boards to the Wright length
I usually go here for my gardening needs. Certain things are worth it. There are some items that are a bit pricey though.
Store is just to big I go every once and awhile just to remind myself i dont like going there.
In and out / No problemHad everything needed
Had 3 different workers tell me 3 different locations for an item
They got what I need. The service was above average. Win Win for me.
Great prices. Employee was nice and helpful.
Friendly staff found after a couple minutes of walking around looking for someone that worked there. Purchased a generator.
I spent $4000 this year/ 50 to 100 at a time . I must like it
Very nice and lots of various things to get for home improvement
Good...friendly staff
Its ok for the type of store it is. Sometimes you cant find anyone to help you.
Total reviews rating 4.1
199 Reviews for The Home Depot 2023:
Review №1
2022-06-23Remodel a house bought just about everything we needed from here. Helpful management. don’t use the 3 rd party delivery service (ship to home online) it’s a flipping nightmare management had to go out of their way due to NSD (Non Stop Delivery). I recommend asking for it to be shipped to store and delivered from there or pick it up. Other than that helpful place. Hopefully it turns out 😊
Review №2
2022-03-09Went there on Saturday March 5, 2022. Got into an annoying situation with plumbing and a terrible product bought at Lowe’s. Dustin in the plumbing department, was very informative and very helpful getting us the right product. The human error came on our side and he did everything he could to steer us to the right solution. Kudos to Dustin
Review №3
2022-04-18Went to get a 4400 PSI pressure washer which is behind a bar and need associate. Waited over 15 mins for someone and no one came. Asked another employee from another department if they could get me someone and they said they would. Waited another 15 and no one showed up. Well they lost my $1600 my company was going to spend there today. Poor customer service.
Review №4
2022-07-03I was looking for a DeWalt battery and charger for a DCST920 string trimmer. I had picked out a charger and battery costing $149. An employee named Ahmed, directed me to their special, which included 2 batteries, the charger, a compact impact driver, and a kit bag for $99. Sounded like a good deal to me!Thank you Ahmed for the great advice.
Review №5
2022-05-22Seriously can they make parking any more narrow. Half the lot needs to be lined for full size trucks with trailers. If Im going to home depot for lumber, flooring or large items give me the space to park.
Review №6
2022-06-01Today they were great!!! Alot of help. Got answers & it was just great day.when I got my tracker home it was not all set & ready. Very disappointed. Now I got to find tools. I like my investment just got to figure more things out.
Review №7
2022-05-25Frank was very helpful helping me find a impact for my needs,stopped everything he was doing just to help me.Not only once,but twice within a hour!He was extremely polite even after I caused him to lose something.Thanks again Frank!
Review №8
2022-06-22Very helpful staff, I had questions that were answered in a couple departments and they assisted me in my purchases.
Review №9
2022-02-08Dayna in appliances was EXCEPTIONALLY helpful with my purchase of a washer & dryer! She went well above and beyond any customer service experience Ive ever had with Home Depot.
Review №10
2021-12-08Had a missing piece on a product my family Purchased here over the weekend. Went to customer service. The male (dark black hair) at the counter immediately seemed like he was having a bad morning as I very nicely said hello how are you this morning ..he stared at me... I repeated myself.. he replied this time.. I let him know about my issue. He said I would have to call the manufacturer for the small screw like part and tried to send me off. I asked to speak to a manager. He rolled his eyes and looked at the lady next to him like...not another one.... he got on the phone to call a manager for me. No manager came and he told me again that I would have to call the manufacturer for the part. I bought the store full store warranty. I really hoped to have a little more care for customer here. Its a hardware store right.. it took me to suggest having someone from hardware to come over to help me match the part to one they had for sale in the store. KUDOS to Mike in hardware working Wednesday morning around 9:15am. Mike showed concern and was quick to help me match my part and have extras for less than 2 bucks. Thank you Mike! I also understand bad mornings or bad days... I really do. However a customer service representative needs to show more care to customers needs.