Kerbside pickup
Yes
The Home Depot in Farmingdale
Categories
Location on the map
Farmingdale, Suffolk County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Light bulbs
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 631-753-0814
Site: https://www.homedepot.com/l/Farm...
Site: https://www.homedepot.com/l/Farm...
Opening hours
- Monday:6AM–10PM
- Tuesday:6AM–10PM
- Wednesday:6AM–10PM
- Thursday:6AM–10PM
- Friday:6AM–10PM
- Saturday:6AM–10PM
- Sunday:7AM–8PM
The Home Depot in other cities:
Comments (199)
Got help from staff to purchase a pre constructed BBQ. 50 cheaper then one that had to be shipped to my home( internet price)
Went to the farmingdale home Depot got what I needed the staff was very pleasant and knowledgeable
Not all but most of the employees don’t know where anything is at, they make you feel like you’re asking for something in the wrong store with their reactions of “I don’t know where that is” …. Common guys just be more social and helpful i won’t bite.Just check it on your devices and learn your way around the store.
Good place to shop at the have a wide range of fruit vegetables and flowers in the garden section
Found a really awesome statue in the Halloween display, but it did not have a price tag or bar code on it. Brought it up to the cashier to ask about a price and the cashier was stumped. The cashier reached out to the next higher up, and then to a manager. After waiting for a little bit, the head cashier came back and handed us the statue!! Oh my goodness. Stuff like this just doesnt happen anymore. And even though he had a mask on, you could see the smile on his face. Home Depot in Farmingdale... WOW, that is awesome customer service and I cannot say how much you surprised me!!! Thank you so much and you can bet you earned my business!!
This store is good in a pinch. But for 1 1/2 weeks I have been in there to buy baseboard covers and they didnt have any. Had to go to Farmingdale store which is 20 minutes from my house. What good is having a Home depot 2 minutes away.
Saw the ab-1200 Newair fridge on their website for 219. They had a damaged one for 300 dollars.I asked them to price match… they were like we don’t price match our own website! It’s for that exact store!!I was like Home Depot customer service is horrible compared to back when I worked here.They called the manager the manager Michelle did not approve. So sad but laughable. Companies this will be eaten up by their competitors and Amazon due to trash customer service and pricing.Thanks Michelle!
Good tool specials, however the handicapped motorized carts are in very poor condition. On the contrary, the carts over at Lowes are brand new. I guess Lowes cares about their handicapped customers more than HD😕
Went into home depot to look at dishwashers did not buy though it is ok but we are not sure what model we want to buy yet just looking. Sales man asked us few questions about what we are looking for and how soon we want 1 and spoke about installing the machine and asked about our connection weather it is hard wired or a plug in we could not answer that question since we dont know . If hardwired they cant install would need to get someone to install. We are going to have to think about it further on who get a dishwasher from and then go out again to look etc.
Its a good store but it was super packed With people
I bought 10 shelf brackets here and paid in cash. I lost the receipt thinking I would not need it however I ended up using only six brackets and came back to this Home Depot to return four. Since I lost the receipt I agreed to have exchange and bought more stuff, however this Home Depot simply did not give me any store credit or did the return. I do not like their return or exchange policy. The brackets are brand new and not even opened or installed. The Home Depot customer service showed no care to fix this issue for me. This is pathetic in today’s world of competition retailers should be thankful that they are still having business. People have so many other options nowadays to go to. Not coming back to this one!
Update: Male managers would bend over backwards, if anything better than ever. The give new meaning to customer service. Love ya guys!!Old review: Best ever. Treated me like gold. Love this store...people are special. So refreshing...there family! Most of the female customer service, ithink, were lazy, not knowledgeable, avoided looking up answers.
Luckily they still had our paint color. The paint girl was very helpful.
Beautiful store, well stocked and great assistance from the isle managers. Unfortunately cant say the same about the idiot at check out that was either hung over, had a bad night, or just was crappy demeanor.
This Burlington is not the place if your looking for a coat they sell things like fila work boots for 20 bucks its basically like a glorified dollar store
My wife purchased a refrigerator with the haul away included which came out to a little under 2k. They delivered the refrigerator today but did not take the old refrigerator making a bunch of excuses. This is not acceptable. The reason we purchased this from Home Depot was because of the haul away that was available. If i had known that this would happen i would have purchased from lowes instead. I called them and was told to call back monday. I am going to have to escalate this as high as i can. They use subcontractors rather than their own employess for this. Those people are very lazy and didnt want to do what we had paid for them to do. This is what happens when a store subcontracts part of the job to outside vendors.
Amazing service from this crew and knowledgeable of product locations etc..
Always an issue when receiving a delivery. Delivery company is an honoring what customers are paying for at the store. Delivery company showes up with a completely different receipt (Not from the home Depot). I was forced to find my receipt speak to 2 different managers and at the end of the day they left my $1,100 washing machine in the entrance of my garage no installation. The Home Depot could care less after youve paid for your item and left the store they dont concern themselves with the delivery. Also the associates at the store make zero eye contact Ive had to leave the store severalon occationss after not getting proper customer service. Word of advice dont bother with the home Depot at Farmingdale
I went to find a part in the plumbing area and the associate was really helpful
Horrible experience with plant department manager Keisha. Home Depot definitely should look into retraining this employee on customer service and the use of language and behavior at work . I left without shopping at this store because of her obnoxious behavior and choice of words. It’s a shame that Home Depot has these type of rude employees representing the company.
Met an employee name Robert ,he was helpful, knowledge savy and a pleasure to speak with
They had exactly what my wife was looking for in a new bathroom exhaust fan and heater light combo. Staff on the floor directed us to aisle and shelf location for the item. The floor manager for the section was even able to answer questions about installing the unit.
Just wanted to let you know how great Scott in the windows and door department is .We needed to order a new kitchen sliding door and window, we wanted black on black windows and door , not easy to order. We went in 2xs , of course it was always at the time his shift was ending ( he never said that but we just knew ) . He sat with us both times trying to figure out how we could get just what we wanted. First time we got an estimate for thousands. He said to wait a bit to see if a sale should happen. He said he would call , and surely he did , but to tell us no sale happened that week , we have a gutted kitchen and we know windows are out at least 6 weeks. Anyway we went back to try to order some thing different because $6,000 was totally not in our budget. We sat with Scott again he found black on black Anderson windows and door 🥰. We ordered it and are so happy. Scott went out of his way , stayed a little later and took the time to show us and explain the door and window He made our ordering and explained the type of window and door .He really is a nice , hard worker, and has great customer serviceThank you Scott for all you did , we will be back when we do our other 25 windowsThanks so much
The place has a lot of stuff but us a bit disorganized. It is harder to find some times and the shelves have less stocked items on it. Overall the staff is very helpful and you just need to be a little patient to find the right item needed
God bless you on this day. Clean atmosphere. Had what I needed. Friendly, understanding and helpful. I ordered a few items online, some of which were very heavy due to the quantity of my order. The HomeDepot team was ready to load my vehicle and send me on my way. Thanks again for such a great and exciting experience at the HomeDepot, farmingdale of Suffolk County
Horrible !!!! The absolute bottom of the barrel service and product. Horrible store and customer service. Order 2 draw microwaves for my home. First one arrived broken and they made me return it and lay out money for a new one over phone. Ordered it and was told I could pick up next day at Farmingdale that they had 55 in stock. Went next day to pick up and they said the woman on phone messed up and ordered it as a delivery and won’t get for 2-3 weeks and they don’t have any in stock. So now I have laid $2700 and have to wait for refunds and have to lay out another $1300 for another microwave. I paid my contractor for a full day For install and no product because of home has all incompetent staff. Go to Lowe’s. Way better service and people actually know what they are doing. Home Depot is nothing but the old “ Sorry , we apologize “ BS.
I ordered 30 bags of top soil. Each bag weighed 40 pounds. There were 2 associates in particular that were extremely helpful. I chose in-store pick up because I didn’t want to pay the $79 delivery charge and was in way over my head. These associates loaded my SUV up perfectly and refused to take tips. I didn’t get the gentleman’s name but I believe the other associate’s name was Connie (or Maggie). She stated there was probably someone who needed the money more than her such as a homeless person or a veteran. She asked me to donate the money to a church instead. That really warmed my heart. I commend Home Depot for hiring people with kind helpful souls.
Needed a large pot no one around to help ,pot was very heavy, I pulled it towards me and showered myself with all the water from last storm, I told cashier,no concern no would you like a paper towel. bet pots are still full of water for next victim .
No matter what, youre gonna need a home depot. Local hardware stores are great, but sometimes dont have the stuff that home depot has. This one is always clean and freindly, staff always willing to help and answer questions. Curbside pick up available but you can go inside too.
Very sweet, kind, helpful and respectful employees! Its such a home like feeling when you go there! I really like going there.
Not customer friendly, recomended to us to by online.there are wasnt many customers in store, however they were not interested to help us make more than 2K order.
Half the lights are off inside, very hard to see products. I asked an employee about some electrical projects and was told to comeback tomorrow for a knowledgeable person to help me.I went to Lowes. They had great help and just what I was looking for.
Found what I was looking for fast and easy. The farmingdale location is pretty big. Everything is easily laid out and really not that difficult to find things.The staff on the other hand, not so helpful when looking for things. Quick to tell you its in a lane you probably searched for 20 minutes and then tell you (without looking either) out of stock.Checkout is pretty easy too. Unfortunately though, veterans like myself do not get a discount year round, some employees at check out will do it but some wont. Lowes on the other hand hasnt given me a problem when Ive used it.
My favorite home depot. People like Robert and Eric (long haired), among many other great folks here, really makes each visit here a treat especially when I have questions and need guidance on anything. This is one of the few home depots where the staff does not run in the opposite direction when they see customers and are actually willing to help instead of avoiding them. Always excellent customer service. Keep up the great work.
When asked for assistance finding the dusk to dawn outside bulbs , The rude gentleman from electrical stated “ we don’t carry that , your on your own “ and walked away from me - not to mention waiting more then 20 minutes to find someone to even help with my inquiry : unacceptable Home Depot of Farmingdale , do better !I should’ve stuck to what I know and went to Home Depot of Copaigue where you get better and friendlier assistance in a timely manner.
My husband and I went to this store location today. We are long time Home Depot customers and have had a card for many years. We took a 10% off coupon with us which should have been good until the end of the month. For some reason the coupon was saying that it had already been used. We asked to see if the manager could still honor it. He sent back an employee to say no. We then went to customer service and asked for the same manager TONY. To please come to customer service so that we could speak to him. We waited for 15 min. And was told he was on his way. After another 15 min. He had an employee come to tell us he was in a meeting!!! This is NOT the customer service we have been used to from Home Depot!! We will take our business elsewhere from now on!! The store manager should really take a better look at what his other managers are doing!!! Shame on TONY
Ive been coming to this Home Depot for 3 years now and the service has been consistently outstanding. The every staff member in each department is courteous and knowledgeable and always goes out of their way to help you. You never hear not my department as you do in other Home Depots. Ive never walked out without the product I came in looking for. This Home Depot is above and beyond what one expects from a home improvement store. Its worth the trip to go there.
This location has a nice layout. Staff are not particularly eager to offer assistance like most Home Depot locations. I would have rated higher if I hadnt needed to return a broken shower curtain rod. Advice to management would be to have certain procedures in place to ensure products placed on the shelf are not defective/broken.
Why is it some Home Depots are much better than others this one employees are very helpful they always have what I need never an issue parking if Im ever in the area I always go to this Home Depot I even have one close by me and I really hate going to that one
Great service Leo helped me with everything I need from fence to brick for new patio
Ninety percent of the time this place has whatever I need and their return policy is quick and painless. Bought led bulbs for a ceiling fan but of course in had an incompatible dimmer which caused strobe effect. Returned them twice for different brands hoping for a different outcome. Did not happen.
Its good, has everything you are looking for, sells people are helpful when you need them, they will assist you if you need help with anything .
Once again I drive past Home Depot with tons of lines to get in the store. The drive right to Lowes a half a mile away to no lines and make my purchases there. 2019 I spent $75,000 at Home Depot. Now I just drive past Home Depot and go to Lowes in the last 2 months Ive spent $4,000 at Lowes. Home Depot should really reevaluate their BS policy about letting clients in the store
Zero stars. If your main concern is social distancing than why isnt all hands on deck at register to move people out of your store. One line with the two slowest cashiers checking people out. You have 6 self service checkouts in garden area and zero were open. Please explain this to me?????
Store was clean. Staff was available and friendly. Most of the cleaning products we were seeking were available. Picked up some extra smoke detectors while there.The poinsettias were a little expensive for me though. 😞
So they are not giving a contractor discount for over 10,000 worth of stuff anymore. Bc of pandemic they dont ship in between stores, so I dont meet the minimum and I had to separately shop at 3 different locations. Very disappointed. It took multiple trips bc of misinformation on be half of the people you call Pros. Your Pros arent really knowledgeable. Your managers are too busy keeping the lines to register socially distant. Everybody pushes responsibility. Nobody is willing to complete a job. My contractors come for morning pick ups and orders arent pulled. I have to go to Setauket store to pick up tiles that were partially in stock when we paid for all stock. Now we are waiting for a refund and we travelled to another store that couldnt find that order either when I got there. What a mess!
Always have what I need. Great service friendly people
Great selection. Clean, orderly, and well stocked. Best part is the employees. They all go out of their way to help. Check out is usually easy. Like the new hand-held scanners in the self checkout lanes.
Out of all the HomeDepots Ive been to, this is the best managed with exceptional customer service 👌
Ordered an electric fireplace for my brother in law and sister in law. It was ready for pickup the same day. One of the employees saw us struggling to figure out how to get it home. He came over to us in the parking lot and got right on it with a solution. The fireplace was reasonably priced and exactly what I wanted to buy.
Big shout out to Blake he help me through big time. I was such in a misery looking for a drill that didnt want to break the bank and he found a great and affordable drill. Then I need some custom help and he introduce me to Phil and Scott these guy really know a lot about repairs and what to use. I am very happy with my experience today. They were all true gentleman thank you Home Depot.
I do not know how anyone shops in this store . Always dirty and never anyone to help. Latest example is I wanted to buy window shades that had to be cut. The sign on the display said cut to order. Once, we chose the sizes we needed, my husband went looking for someone to cut the shades. It took about 10 mins. When the salesperson came to help, he told us that they didnt have a machine to cut the shade. We left a cart of 20 shades . They are a very poorly run company. They cater to the builder/handiperson who doesnt need help. They are not there for the average consumer.
I went looking specifically for some pop up canopies. I took a very long time for me to even locate where they were. At first I didnt think they carried them. I looked around for someone to help me, but the employees I saw were stocking shelves ad do engrossed in their own conversation that they either didnt see or hear me or they were ignoring me. I tried to answer my own questions and continued to look around. I was in the store for a good half hour and not one person was available to offer any assistance. I left empty-handed and feeling a bit neglected. Its not very likely that I will buy my outdoor furnishings at Home Depot.
Surprisingly well kept store and friendly helpful staff unlike most other home depot I have been in.
Jared in the garden center was extremely helpful! Not only was he a gentleman, but very personable as well! Right away he offered to help us to our car since we had many heavy bags of top soil and seed. He also, engaged in conversation with my son, which was so nice because my son tends to be shy. It’s nice to see a young man with such a good head on his shoulders!
Aliyah was hands down the best employee in Farmingdale Home Depot. Not only is she working on a holiday weekend when she could be hanging out, she made me feel welcome and reminded me to take my receipt. She Rocks!
I am using this store for many years. Well stocked aisles , nice and clean store.Staff is very nice and always ready to help you.Some time they take extra time to explain to you, if you dont know how to do the work.Staff is very knowledgeable .But staff at the equipment center is not helpful , some time they behave like bully.Last time i rented the truck and bought lot of building material stuff, home depot employee who helped me for the all material told me that when i load all the stuff you can go back to rental office and tell them to reset the clock, so i dont have to pay for the extra hour.I went there and told them to that, and guy behind the counter told me that he reset the clock. When i came back to them to return truck they charged me for the whole time because in their computer it showing me the original rented time, i try to explain but they dont want listen and their supervisor dont remember the name also very rude, in the end i paid the whole rental time.Will never go back to this location for rent. Rental staff at the new york ave in Huntington is very nice and accommodating.Went again to buy paint, at the counter Steive greeted me with a smile helped me to choose the right paint.awesome service by him.
Robert is amazing! Extremely helpful and knowledgeable about where items are in the store. Give this man his well deserved raise!!!!!!!
Theyre always short handed but theyre doing the best they can. Most of the employees are helpful though unfortunately there are a few lazy ones there
Every Home Depot Ive gone to is the same, has everything but its hard to find a lot of stuff. you can walk around for a while looking. and 75% of the time its hard to find someone to help you and when you do its been my experience that they belong to a different department than where what you are looking for is located.
I always have a great time at this home depot. Many things I can buy here and upset the wife with.
I like Lowes much better. The people here never know where anything is, or if they even have what I ask about. I find it on my own... Their flowers are terrible compared to Lowes. Christmas trees too. They have some lumber and drills and that stuff but it pales in comparison to Lowes.And for the most part, its more expensive.
After shopping Home Depots I have found this store to be the very best in New York. The night and daytime manages to go out of their way to help and solve any problem you may have. Unlike the stores, such as in Levittown, where i will never shop in again because of their lack of empathy and laziness in my opinion, the Plaza store is my dream store for 2018. Thank you night and day managers and your hard working crew. I will never stray from you again.
It was great no one got in my way got my stuff n got out the young guy by the ice melt was sweet & the lady at the register was nice & not because she laughed at my jokes lol 😂 thank you all !
There are times when you have to search for an employee in the aisles when you need help. But overall, the Farmingdale, NY Home Depot is a great place to shop!!
No cashiers self check out only and now you have to pay for bags. WTF. Ridiculous. The price of bags is the cost of employees is already factored into the price of goods. Want me to self check out give me 10% discount
On the weekends they need more professionals working in the door and windows section. One guy who spends an hour with each customer and does not even acknowledge other waiting customers is ridiculous!!
I asked a Home Depot employee where the dehumidifiers were, they told me they were sold out ,I went to looked anyway ,they had 3 different models totaling 24 units...so glad I looked
I was so impressed by the level of customer service displayed by the Pro Service desk at this location! They were EXTREMELY friendly and attentive, and even gave me coffee and water while helping me out. 5 star service! It really went a long way and gave me a great experience here!
This home depot is really big and actually pretty clean. I dont shop here too often because there are so many home depots in the area though. The associates seemed like any other home depot. Looking to make a paycheck but dont really care about your project.
Went to Home Depot today to get new plants for the spring and they had an awesome selection. Was very happy with what I got
Customer Service person Andrew, was very helpful trying to track down a past due delivery on a grill purchased on April 3.
Not shopping here any more when it comes to ordering items for a home project. I dont mind waiting for something but for it to come in dammaged Everytime? Even had things, windows, delivered to my house. One out of three were dammaged. Delivery guys were assess too! Rude and they were throwing other deliveries all over inside their truck because they were upset that my stuff was buried by other peoples stuff. Not my fault. I didnt load the truck boys! Going back to Lowes.
Good place , I was conveniently able to find what I needed and check out. Following Covid guidelines seriously. Fast checkout with associates standing by to move people through quickly.
Ive been walking around for an hour and a half. Youd think at least one associate would ask if I needed any help. Im only here killing time. But it would be nice to see some customer service. There is no shortage of staff. They are just all in there little groups chatting with each other. And when someone walks by they put their head down or look the opposite way to pretend they didnt see you. Home Depot isnt the only game in town. Just sayin
I received excellent service in determining the appropriate light fixture to purchase for a storage room in my home.
I love Home Depot. Went here to return a few plants I purchased online. They made the return simple and I was able to find other plants.
Store opened promptly @ 8am & I was greeted w/ a smile as I walked thru the doors & entered the store in Farmingdale, NY .. After making my product selection I progressed to the cash register & the back end of my visit was equally as pleasant as an agent was there to promptly check me out w/ my goods .. Great experience all the way around!!! .. 😁
I purchased a Mitsubishi Hyper heat Mini Split system from home depot in May 2018. I did so even though they had the highest (price) of the installation estimates of any of the contractors I got estimates from. I did so because I trusted the Home Depot name. I felt safe knowing that if anything went wrong I could rely on Home Depot to take care of it. I paid nearly $13000 to have the 3 unit 33000 BTU system installed. Because this Pennsylvania house is a seasonal home, I wanted the ability to control the temperatures winter and summer remotely. To accomplish this I paid an additional nearly $400 to have the Kumo cloud (app) set up. The sub contractor who in installed the system was Holbrook Heating Syracuse NY. The installer knew absolutely nothing about setting up Kumo and had to look on You tube. He eventually got it to work but since then service has been sporadic and mostly non functional. More upsetting was the fact that the sales rep who Holbrook dispatched to sell us the Mini ($13000) system (on behalf of Home Depot) told us we would have a three year Warranty for labor from Home Depot (through Holbrook) and 10 years parts from Mitsubishi. NEVER was it mentioned that we would have to pay nearly $200.00 PER YEAR to have a service rep some out and clean ? the unit. We only found this out when a rep from Holbrook called recently to say we want to come out and service your unit. I asked what cleaning entailed because we were only told by the sales rep that we had to clean the filters periodically. She said no we have to clean leaves out of the outdoor unit and check indoor units. Make sense to you??Over all I would advise anyone interested in buying a mini split system to get pricing and as much as I have always loved doing business with Home Depot, I would not recommend them given that I have called them to express my complaint and never heard back. The Bottom line to add insult to injury is that Mitsubishi unit materials cost was $5076.00 and so the labor came to nearly $8000 for a 1.5 day installation which should have been one day because installers did not have a part and spent half a day driving back and forth to get the part they didnt have.A Very Disappointed Customer .. Shame on You Home Depot !!!!!My advice Mini Splits are great.. But dont buy from Home Depot.PS> I checked Holbrooks record with Better Business. They have a lot of complaints. Be warned
Excellent customer service. Prices comparable to Lowes. Would have give another star but HD is a GOP-leaning company and, as we all know, the GOP is filled with traitors.
I wish i knew the elderly man who helped me in the tool department . I was looking for a counter sinker but wasnt sure what size i needed & he went out of his way to find someone else that knew more about it & came back & explained the right one i would need to buy. Just want to say again thank you.
Its an OK place to get some tools. But had bad experience this one day. Went with landlord to the HD in Copiague to help get some replacement tiles. They didnt have it and they looked on their database to see if other Home Depots had it. They pointed it to the one in Airport Plaza. So we went there. We found out that they also didnt have it anymore. So, the employees did the same search on their database. The only difference was that this employee called the other stores to find out if they had the tiles. After two or three calls, they found a HD that had the specific tiles we wanted.
They had what I needed but the ailse on the website did not match where product was actually stocked. Finding the product online and knowing before you go if the product is in stock is a great feature
Pretty standard for a Home Depot location. However, every Spring their selection of plants is unrivaled. You simply wont find a larger selection in the area.
Lots of choice flowers for spring planting
They always have what you need and staff is always friendly.
I read some of the negative reviews on here. I suggest you go to the Freeport Home Depot first and then go the Farmingdale location. It is night and day. Farmingdale is more orderly, cleaner and the people are more helpful. Im not sure if the stores are individually owned and managed or how Home Depot Structures their business but they are doing it right in Farmingdale. Im a 5 min ride to Freeport location and 20 min ride to Farmingdale location. Ill take the ride!!!! The Freeport Home Depot is a dump heap with horrible employees in my opinion.
It is what it is. Tool rental and repair. Good Pro desk. Nice outdoor plants and shrubs. Paint desk always has good aervice. Well stocked store. Plenty of parking. Lumber carts are in good condition. Clean. Well run. Bathrooms are clean. Convenient location.
Great experience. Employees took extra steps to make my curb side pick up experience go well when a couple of items were out of stock.
Theyre out of alot of goods,not good.I went 2x for different supplies, out of evry single item i needed/electrical items which probably r in high demand rt now from my lines on house ripped away from house..
I like this location compared to some of the other locations. Good store layout. Things were easy to find. Helpful & knowledgeable staff. One stop shop for all your home improvement needs.
We like home depot but they more often than not have employees that dont know enough to help you other than to tell you what aisle to go to
Farmingdale had large amount of staff available and helpful. Tony was great, helped cut down some plywood, marked it accurately and cuts were clean.
This should be your go to Home Depot in Farmingdale
Only one experience, the day before the 4th of July. Ordered two types of flooring, approximately 1000 sq ft total, and arranged for contractor to pick up at store. Products were palletized and shrink wrapped and staged at the house, but the order was incorrect. Contractor should have checked at pickup but didnt. Tried to call the store but on hold for nearly 45 minutes. Sales Associate said he would check the floor stock to see if they could make it right, then disconnected me. Again on hold for 45 minutes, another sales associate said he would check and call back. After 45 minutes called again and told no they did not have sufficient stock to make it right, and explained they did not do interstore material exchanges; I would have to return the wrong flooring to the store for a refund, and was on my own re: additional stock and matching dye lots. Very poor customer service IMHO. Contractor bailed on me due to delay, and now I have a house full of flooring boxes of wrong flooring material and no contractor. Very disappointed!
Never really any one at the ready you have to either know where things are or know who to ask and where to find them ...other than that moral is down every where.
Home Depot is an outstanding home repair supply store. One change to move it into the 5* rating would to be adding electronic inventory locaters in the store. Many times it is easier to go to my local Hardware store where I am greeted an escorted to what I want. Home Depot would greatly improve their CX with electronic merchandise locater systems in their stores.
Just wasted 30 minutes of my time waiting on hold for the Door and Mill dept.Someone picked up only to IMMEDIATELY put me back on hold. They claimed they were going to page one of the two depts, but I didnt feel like dying of old age on hold.I wouldnt go to this particular Home Depot. Id rather cut my own tree down and build everything from scratch than trust these people with another second of my time.Going with Lowes. Someone answered the phone in mere seconds.
One of the nicer Home Depots I have been in. The associated were very friendly and knowledgeable.
I was at Home Depot on airport road and looking for shower material and faucets etc. after spending so many hours to getter the tools and some other stuff I felt so exausted . Then sales person came to me his name Ted he asked me if I do need help . What else do I need at that point without any second thought I said yes . He is so knowledgable and have good customer experience . There some other customer had inquiry you wont believe he delt with everyone in very profession way. Which is really hard to see in big stores . Even though you ask associate do you know where that item answer would be its not my area/department . If am not wrong.I would say Ted is a big asset to his employer . I would recommend that you should go there to get a good customer service . Cheers
It was a very cold search as I was looking for indoor flower pots options which is now placed outside of the building. Workers were nice & willing to assist when asked, but unfortunately there werent many choices available that I liked at this location for what I needed.
Everything is at Home Depot Everything you could ever need and very inexpensive Excellent Customer Service and timely checking outConvenient Parking and great environment.
A fairly typical home depot, somewhat busy, but the people are really nice and try to help the best they can.
Republic plaza is great. Same things like any other HD but such a great customer service
Very helpful staff. Helped me find the perfect shovel to use to bury that body in my trunk out in the forest
Home Depot is not what it used to be. The managers should be more concerned that the customers are happy. Then their bonus that they make on profits.
Curbside pickup worked well. I tapped the link on the email and entered my spot number. Within a few minutes they brought my order to the car
Dont expect anyone to go out of their way to help you. One older lady staff looked petrified as I walked toward her to ask a question and actually was about to run away when I started my question...
I was shopping at the Copiague locations n today looking for specific window screens. I finally found two, but they had tears in them. An associate helped me find that there were 12 in stock over at this Farmingdale location so I called over and was helped by a very helpful associate who set aside 2 of them for me. I drove over, went to the Windows/Doors. Section and he had them waiting for me. Thanks so much for your help!
1 person sent me to aisle # 18 when the padlocks were in aisle #17.Yes I was annoyed because I believed him and I had just enough time to get back to my storage unit by 7p else Id be out of compliance.
The staff there is very helpful. But the place needs more stock. .i could not find most of my items
My Depot. Great place, well stocked.
This place went down quickly. Unhelpful staff. Items cannot be located while inventory shows almost 20 pieces aviable.
Low inventory level, customer service is far from what was in the past. Sadly to say, it is below average you will expect from a well-known name.
They always have what I need. I received help to choose the right hedge trimmer this time.
As always, home depot has a wide selection of products for both my present project as well as the inspiration for my next projects- its as simple as that
I will shop at Lowe’s for now on , employees are so nasty and un professional. It a disgrace!!!!You should fire most of them bad for business
Brought in a broken Milwaukee tape measure that carried a life warranty. Ladies at customer service said that I had to go through Milwaukee c/s to replace it. Asked for store manager, a guy named Julio claiming to be the manager backed up his customer service reps. I went later to Levittown front desk c/s and they replaced it immediately. Poor management on the part of Home Depot for not backing up the products that they sell.
This stores electrical department had zero stock in the size of pipe and fittings that I needed. When I asked a department employee about it, she walked past me and completely ignored me. I guess this particular store is not getting our business anymore.
Great store. So much variety. New self check out stations are simple to use. Friendly staff makes the store perfect
Very good compared to other home depots Ive been to. Most things are in their place and the employees are helpful.
James is the best really helpful.
Went to the one in the Airport Plaza in East Farmingdale nice place had just what I needed in and out no problem
The website feature that tells you the aisle and bay of the item youre looking for lets you get in and out quickly!
They need more staff.
Very nice stuff and helpful. Huge Home Depot
Very helpful staff has 95% of all things I need always.
Wait wait wait , thats all it us lately at Home Depot . Ready to become a Lowes customer just cant waist my time everytime I go to Home Depot
Excellent service. I purchased a vanity and it was all the way at the top. The crew got it down with a great attitude.
This is one of the most organized Depot Ive been to yet
I like this place; however, I wish they were more attentive to their customers.
Its ok ,just to much China,junk as screws,the strip out,tool not the best by far,if you like a tool that they have check the web,can get reviews and better deals,kind the cheep mans store oh and there wood is the worst,go to FAMILY LUMBER OFF 24
Helpful Staff. Better than Floor & Decor. F&D doesnt sell carpet?? Why have Floor in the name??
I always love Home Depot at airport plaza
Had to drive to 3 different home depots to get what i need they have nothing in there
Had the product I wanted at a good price very helpful and friendly workers
Did a phone visit for a apt from NYC - BROOKLYN & MY WIFE LOVES THIS PLACE BECAUSE ITS BY HER SISTER IN CAPE CORAL FLA
Great Home Depot store and location.
Raymond in the tile aisle was so helpful! Great customer service
Employees are more interested in their smart phones then the customers.Although to be fair they dont acknowledge the customer either way.
The staff was quite helpful and the store had all the items that were needed.
My fave store ! Period
This ais a big and well stocked Depot. Staff is friendly
They have a lot of stuff and theyre convenient and helpful usually
Robert was great a big help brought our dirt to the car for us! Very friendly
Beautiful orchid and flower isle
Tools rental representative Rob was extremely helpful, knowledgable and courteous. I highly recommend this home depot tool rental.
I found the plants and vases that I was looking for. Staff was very helpful. Thank you!
The staff there extremely helpful. I asked where to find a certain product and the walked us over to find it. Excellent personal.
Purchased a lot of stuff over the last year from this Home Depot. Love shopping at Home Depot best return policy of any company.
Plenty of hand sanitizer and cashiers are protected well. I feel safe shopping.
Batter then previously but neet staff training to knowledge products
No problem everything well I was help by two workers to put my merchandise in the car they were very polite
The representative was very helpful
I purchased flooring today and my associate Leon was so helpful and nice. I will give him an excellent review
All Home Depots are large making it difficult to find things. But this one featured two workers chatting away ignoring customers.
Very nice return area, staff quick to process returns .
Horrible the person in charged of watching people pay by the door. Had no mask on .and to top it off he cough while I was walking in .
Its 9:40pm on a thurdays. The door reads 10pm to close why is the employee starring at me from a locked door. If you close at 9:30 say so. I left work early to get here before you close. 10/18/18
Great! Product availability.
Lots of selections for the builders.
This home depot is one of the worst never anything in store isles are full of stuff so its hard to get a cart around and no one is Knowledgeable or has any idea where anything is Avoid this one if possible
Very helpful workers. Very knowledgeable
Very good customer experience and was prompt for returns not crowded
ED the Store manager was an excellent representative for your Lowes. Very Happy with the Service
I came to get a price adjustment for my military discount and I over heared the employee saying its going to take to long and the manger came over and stated it was to long ago when it was 12 days prior (I have done it month prior before)
5 stars what more do you want?
Large, neat and a bit more organized than a lot of the other Home Depot stores Ive been to
Great place everything you needs it’s here
Gentlement in the aisles were very helpful. Lady at the self service checkout positions was not very friendly.
I will never buy another product from this dump corporation. Stay out of politics!
During this covid line wait you need an enforcer to thwart line jumpers like the tattooed guy that cut in front of me around 3:30 today.
Wish they had a better selection of home cleaning products.
This is a 5 star home depot. Old school customer service. No one seems angry youre there.
Love home depot and this location luckily has friendly and helpful staff.
The Farming Dale HD has the best people. So helpful and professional
Aggravating when the online says they have getting to the store and they do not have the. What type of thing that feeds you not to trust the people who
Great place to get most things but unfortunately apparently very slow on restocking. Always out of something.
If they would have the carts inside instead of having to hunt them down, I would have given them 5 stars
Love home depot
Typical big box stores. Carry a variety of good items for decorating or repairing/remodeling your home.
Home depot is home depot. No problems just wear a mask and pay
Good place to pick up odds and sods of hardware and of course they have lots of building supplies
Good selection of items at a good price helpful staff
I am a recurring home depot customer but they have worse customer service
They dont even have cashiers. Do yourself the favour and go to Lowes across the street .
Love this place...always have everything you need and more
Once a week if not more Im here. Cant say anything bad, the employees are friendly, and knowledgeable.
Cashier I dealt with was very helpful and cordial. To find someone to help you is far & few
Total reviews rating 4.2
199 Reviews for The Home Depot 2023:
Review №1
2022-05-03I love this home Depot! The most convenient Home Depot on Long Island. In and out with no long lines. Come here during the week its fantastic! I almost didnt want to do a review on this place I want to keep it a secret.
Review №2
2022-01-15Always well stockedEmployees helpful and polite
Review №3
2022-06-07We have a childrens swing set that is 8 years old and in need of repair...some boards are seriously deteriorating and have to be replaced. My husband just cant seem to get to this project so I hit Home Depot with a list of decking measurements we need, no idea what Im talking about, and a smile. I headed down the lumber aisle yesterday morning expecting to be brushed off when I asked an associate for help, but was thrilled to find Oliver, an amazing, helpful, friendly and funny employee who walked me through the options and stood patiently as I called my husband twice to get more information. I even put my husband on speaker phone and Oliver listened patiently. I thought Id be in the store for at least an hour, but Oliver got me what I needed in less than a half hour. I needed two cuts, which Oliver took care of expertly. There are good people willing to help at this location!!!
Review №4
2022-03-05There is a lady at the self-service checkout forbidding people from checking out on their own and taking 30 minutes to ring up a single customer.Please send her back to non-self service checkout if she wants to be a cashier and let us get on with our lives. I had to head over to Lowes instead since they dont have such harsh gatekeeping when it comes to me opening my wallet, and this lady was acting like some kind of state police.
Review №5
2022-05-08I called in the second time since i didn’t like how the staff wasn’t able to help me but this time i called i got transferred to a really nice lady named Greg who helped me find the products i was looking for in amazing detail and enthusiasm.Her knowledge and skills really made me hopeful and happy.Because of Gregs help from lighting i was able to place orders of recess lights for my living room!!!!!!
Review №6
2021-04-23HD is great. I have a HUGE problem with the BEHR Primer and Paint I bought from them. The paint peeled right off my doors. Behr offered a very small settlement, compared to the actual cost of the repainting. Hopefully HD can step up and do the right thing.
Review №7
2022-01-07Extremely poor service, order an item online that was obviously in stock. I was called to be informed that this is a store display, if I wanted it. I asked can you find out if there will be a lower price, I was placed on hold for 26 minutes, no one returned to the phone.I called the store today, I received an email informing me that the item was cancelled, I spoke to a manager - Michelle, she informed me that they donot sell the store display, it is the 1 on hand.How is the customer responsible for the store’s inaccurate inventory? How did Michelle tried to assist me, come to the store to see the other options.I am the spending consumer, my funds, I selected the product I already wanted, your store handled my transactions poorly.Just to say, your store has 100 customers ordering this item that cost $750 all will not be able to get the item because your store’s floor model is part of your inventory.21 years I retail, a District Manager - this is extremely poor service to your consumers and unapologetic team.
Review №8
2022-02-17Cleaned and organized but very limited selection of tile. Impossible to do a bathroom when they only have 2-3 cases of tile when needing at least 100 SQ feet. Limited tile selection. I swear they used to have a much larger variety years ago.
Review №9
2017-11-05Cleaner and better stocked than other local Home Depots.Ample parking.Nice view of Republic Airport planes taking off and landing.
Review №10
2022-03-15Usually order to pick up, this time I went to the store and they had what I needed. Store was not crowded. Lots of sales. Nothing on the floor, everything in order.