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Phone: +1 516-546-6280
Site: https://www.homedepot.com/l/Free...
Opening hours
  • Monday:6AM–8PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:8AM–8PM
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Total reviews rating 4

199 Reviews for The Home Depot 2023:

Review №1

2022-04-17

Usually when I go to Home Depot, either ppl are not helpful and cant be bothered or not knowledgeable of things in their department. But this Home Depot is great! I wish I got the persons name but I needed to stain some wood in my house and he made sure the stain I picked up was what I needed for the project I described to him, and he also taught me a few pointers to make it easier. Then I asked him what other items wed need he kindly told me which aisle and said hed be around if I had further questions. He actually went ahead of me and went to the aisle that I needed to be and picked out the items Id need. He was amazing. Then I went to the garden department and another gentleman approached and asked if I needed help and picked out tulips that I needed. It was a very pleasant trip. I would definitely go back to this Home Depot

Review №2

2022-03-01

I went into Home Depot looking for interior doors. I asked a worker who works in the windows/doors department where the interior doors are located. The worker didnt even look at me and seemed annoyed that I needed his assistance but did tell me where I needed to go. After I got what was needed, I needed hinges and went back to the same employee for assistance. Again, he didnt look at me and seemed annoyed. This is not the first time Ive experienced this in that store. Basic customer service is to look at someone, smile and greet. Home Depot is a big corporation so who cares right? They will still get there money. Ill pay a little extra for a mom and pop shop. At least I will feel welcomed. In case anyone from corporate cares to investigate, I did not get his name but I did visit the store on March 1st at approximately 11AM at the location in Freeport, NY.

Review №3

2022-04-19

HORRIBLE. Do not trust their website for a second. Said they had 48 gallons of fuel in the store meanwhile not a single employee could locate one. I wasted 30 minutes being told to go to 5 different locations in the store while still having no luck. By far the worst home depot I have ever been to in terms of customer service, efficiency and sheer common sense. Very displeased, if i could rate 0 stars i would

Review №4

2022-02-15

The employees here are sub par. They dont know much about home improvement, nor much about their own store for that matter. They get annoyed with me for asking where items they have listed in stock are, give incorrect directions, and then lie that they arent in stock if they are too stupid to find them. This happens pretty much every time I try this store: not an isolated incident.Save yourself some time and go to another home depot. There is one 15 minutes away which doesnt have such incompetent people working it.

Review №5

2022-06-10

Katelyn in customer service at the Freeport store gets 5 stars for being so polite, so professional and very knowledgeable. She went out of her way to help me with an order, her assistance was beyond commendable! Thank you Katelyn!

Review №6

2022-06-03

The Home Depot in Freeport is a great location to shop for all your home improvement needs. The staff is friendly, attentive and very knowledgeable and were there to assist me every step of the way. I met the Manager Mr McNeil on the floor and I found him to be personable and efficient. Overall it was a good experience at my neighborhood store and I highly recommend them.

Review №7

2022-05-11

I came to the Freeport Home Depot looking to buy a simple plant at the garden center. The process of checking out was ridiculously sloth-like. Expect to wait, wait, and wait some more. The cashier was on his phone price checking something or texting his friend, I couldnt tell and he didnt communicate what he was doing. I just stood there politely waiting with another customer ahead of me also waiting. So after about 10 minutes I went to different cashier, and then that cashier left the register to go price check something for a customer ahead of me. After waiting another 10 minutes for her to return, I decided to put the plant back that I intended to purchase and left the store. By all means if you have time to waste standing in line then this is the place to go. It would probably have been faster to drive to the Levittown Home Depot than to have wasted my afternoon here. And people wonder why so many people prefer to buy things online... sheesh.

Review №8

2022-03-31

The lines are horrendous! There isnt any structure whatsoever in this store,as there should be. Atleast, someone near the registers assisting the customers and expediting the customers going and coming. Alot of confusion ,too much crowding in the front area. Incredibly backed up and too crowded! And no security at all by the doors! Very poorly ran! Could only imagine how high shrinkage level is at the end of the year!

Review №9

2022-04-18

Stopped in to pick up spray paint but store is a disaster. Aisles are blocked and shelves a mess and I had to avoid customers small dogs walking through the store. I am heading to a local store, which I should have done in the first place. I would rather pay higher prices for actual customer service.

Review №10

2022-05-10

Giving this store one star was one too many. The store is filthy, the parking lot is filled with day laborers. The employees are lazy , rude and useless. It will be a cold day in hell before I ever go back in this Home Depot. Corporate should come and try a walk thru.

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