The Museum Store in New York
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New York, New York County, New York, US
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Site: https://store.moma.org/
- Monday:10:30AM–6:30PM
- Tuesday:10:30AM–6:30PM
- Wednesday:10:30AM–6:30PM
- Thursday:10:30AM–6:30PM
- Friday:10:30AM–6:30PM
- Saturday:10:30AM–7:30PM
- Sunday:10:30AM–6:30PM
The Museum Store in other cities:
Great place to find unexpected gifts. I love the housewares they have, so many of them are cleverly design and make you ask why didnt anyone ever think of this before? The book selection here is diverse and extensive. They have a lot of fun and interactive kids items. Some of the items are astronomically expensive, but theres a lot of affordable things mixed in there.
The staff here went well out of their way to make sure I found what I was looking for. Answered every question, let me take my time with my product search, and checked on me multiple times to make sure I didnt have any questions. Really great experience and glad I came here.
The gift/book Design Store in the Museum of Modern Art has wonderful, unique gifts. It especially has great gift, interactive toys for children. The toys foster creativity and imagination. The gift for homes are also unique and unusual. Save some of your time at the museum to wander through the MoMA Design and Book Store.
If youre a unique gift-giver, the MoMA Design store is a must-shop. Not only do they have unusual staples, but each exhibition that comes through leaves its mark on their store offerings. Last year for Mothers Day I found Cindy Sherman postcards that I sent to my sister and mother. Biggest hit of the gifting year.
The store itself has some lovely things. But, this year it is, without doubt, the most disorganized store I have ever dealt with. As a member, I was offered a discount on my order. The Online Store would not accept it. The lovely person with whom I spoke on the phone to try again to place the order could not figure out toregister the discount. She put me on with another nice person who promised to sort it out and has tried for days with no luck. Meanwhile, I received a full-priced order with an item I did not order included in it.AND I will have to,pay to return the item I did not order because no alternative has been offered.All of this has taken hours and hours and has been upsetting to me and to the nice people who work for the Design Store. They are frantically trying to sort out and new badly designed and faulty computer system.All of this has cost me time and money.
Very interesting place for gifts or to pick up a unique item. The prices vary from very inexpensive to expensive. There are books, paintings, posters, and more. I like to browse to find items. You could spend at least an hour looking through the wares. But check online before you go. Then you will be ready to make an instant purchase. Check the hours the shop is open before going there.
This store is amazing😀 and expensive😑 gadgets but if you like art and unique staff, youll love it. I had a great experience playing, seeing and learning. Personal that works there are friendly and front of the store you will see MoMA museum. Dont forget to bring your student ID.
My friend visited this place and bought coster sets for me. The store definitely never checks the items for sale or the e-mails sent. One of the costers was damaged but they never replied back to me. I dont live in NY, so I have no choice but to keep this broken item. What a terrible customer service. I even contacted the maker company of the item, no answer as well. Skip this place if you are planning to buy a gift or souvenir.
Great place to go to for unique gift ideas. Whether you are running out of gift ideas to your friends and family or are looking for conversation pieces for your home, come to this place. The museum has everything from beeded scarfes and unique stationary to dining items and posters. It is pretty pricey, but you dont need to buy the whole store.
The MoMA Store carries a lot of neat, interesting and well-designed decorative and household items. Most of the products have an interesting artistic element to them to appeal to any pop art enthusiast. Things can be a little pricey but well worth it for unique items.
I dont usually write negative reviews, but here we go. Dont order here if you need your item sooner than 3 months. I ordered two dishes at the beginning of December as a Christmas present for a family member (3-7 day shipping). They didnt come.When I called, they said my order was processed normally, but then they never showed. This put me in the awkward position of not having anything to give this family member on Christmas day.Finally, after Christmas I managed to get in touch with customer service and was told it is backordered to FEBRUARY (three months later), and they never informed me. After I complained, the only restitution I was offered was a refund of the shipping fee.
DO NOT ORDER FROM THE ONLINE CATALOG. IT HAS BEEN A MONTH AND I STILL DONT HAVE MY ORDER, ALL OF WHICH WAS IN STOCK. I WAITED ON HOLD FOR 40 MINUTES TODAY FOR CUSTOMER SERVICE AND WAS FINALLY TOLD I WONT GET MY ITEMS UNTIL THE END OF THE WEEK, AFTER THE HOLIDAY. ITS UNACCEPTABLE AND THEY DONT CARE, EVEN THOUGH I AM A MUSEUM MEMBER.
Disappointed in the size of this location which is half of the one in Soho - no kids section, and obviously overpriced. Also someone very obviously smashed a glass in front of me while we were there and the security guard pretty much deliberately ignored it. Shows lack of concern. At the Soho branch, I wanted to buy a book but it was very scratched and worn and they had no more copies. I asked if theyd give me a discount, and they only offered $1 off. Pretty sad, it was cheaper on Amazon turns out.
If you plan to shop at the MOMA design store, BEWARE. The products are great, but the online service is truly awful.This is my sad experience :I ordered Xmas gifts for the family on Nov 17th 2017, and selected “priority shipping”. Despite my repeated online requests, I received no updates on shipping status for 20days (tracking function was not working either). Finally, they deigned to informme that my delivery would not arrive till MARCH 2018 (!) because 2 items were not available till then and the shipment had to be sent in one go!Huh? Whatever happened to flexibility and common sense in the modern age? So my kids would receive Xmas gifts 3 months late!The shipper claimed the website warned about the 2 back order items (if they had, I did not notice).And anyway, why sell back order stuff?Why not place a warning at the cash-out site, “your delivery may only arrive in 4 MONTHS TIME”?Why accept money when you are out of stock?Why provide a “priority” shipping function, when you are not able to deliver it?So I asked whether they could send the available items first and I pay the extra, they have ignored me.So if you plan to use this website, BEWARE.. else you may also - as I did - suffer disappointment, poor communication, and worst of all, unacceptable delay.
Never in my life have I seen such poor customer service from any vendor let alone an established store. I spent 3+ weeks chasing these guys asking why my order didnt shipped (even tho it said in stock & ready to ship) after failing to answer ANY of my roughly 7-10 emails I decided to call them, needless to say I spent almost 40 mins waiting for someone to pick up through the customer service option. Finally someone picked up once I called a vendor option and after explaining them the situation the woman that answered told me that customer service would contact me within 24 hours. That didint happened. And after basically spamming their Instagram feed for someone to tell me anything about my order they finally replied my DMs,saying it was top priority and that customer service was notified and should contact me in no time. That didnt happened neither.Just found out my order was cancelled and still nobody can tell me what happened since I got my order number and everything seemed fined.I would highly advice to anyone thinking in buying anything from them to think it twice online unless you want to chase them around for some time all for in the end getting absolute nothing but your time taken away from you...
They charge a premium for shipping, and then use the cheapest possible way of shipping the item, which has Fed Ex handing the item off to your local post office - which in my case meant nothing but delay. Shockingly poor for a place of quality and one that handles quality merchandise. It just shows poor execution and disregard for customer satisfaction. Perhaps they might investigate the success of a company called Amazon that learned that a poor shipping experience leads to disappointed customers who do not return.
The MOMA design store is 100% better than your typical museum gift shop. With a collaboration with the students of the MFA Products of Design program the products here are beautiful, fun and innovatively made. If you ever need to buy a gift for a offbeat relative or friend and are in NYC this is the shop to go. Also try to visit the downtown location as its the larger sister store with more selection.
Total reviews rating 4.5
199 Reviews for The Museum Store 2023:
Review №1
2022-01-30I was here specifically to pick up an Andy Warhol print Id seen while visiting MoMA earlier in the week. It wasnt in the Musuem Store but an employee offered to up to the MoMA gift shop, where it was in stock, and brought it down for me! It was a gift for my boyfriend who wasnt able to join me on my work trip to NYC and we both really appreciate how he went above & beyond for an inexpensive print. He didnt even act like it was any trouble, great customer service.They have an amazing selection of art themed gifts, I got my mom & sister each a magnet and myself a very reasonably priced once you experience art, you are never the same tote bag. Will definitely return next time Im in NYC.
Review №2
2022-04-25Always a great selection of products and gifts
Review №3
2019-05-13Always that place where anyone can find something - be it unique, beautiful, that something you couldnt find anywhere else.Some stuff really hits the spot of I never knew I needed that but I must have it now and sometimes its just a nice place to visit and browse.
Review №4
2019-03-06Good place to spend time and keep yourself cool or warm. But dont spend money here, it is stupid. Whatever you want to buy, you get it on Ebay, Amazon or taobao.
Review №5
2021-09-20Great gifts. Great educational toys. Great books. Great atmosphere. Super helpful staff. Stop in every time. Take home something that inspires you!
Review №6
2020-10-27There are so many amazing items here. Great gift ideas from $ to $$$$.
Review №7
2022-06-12Excellent books and service. Lisa attended me at the checkout and she was super polite and friendly!
Review №8
2019-03-06Its a pity if you visit MoMA but dont visit the store or find something for yourself
Review №9
2017-07-20Variety of interesting designs! Prices are quite high. As a student traveling with my own savings, I wished they have more small gifts with affordable price. I found some of those, but they were very limited.
Review №10
2018-08-19A wonderful gallery, worth spending a whole day!