Delivery
Yes
The Pies Guys Pizzeria & Fish Fry in Oswego
Categories
Location on the map
Oswego, Oswego County, New York, US
Service options
Takeaway
Yes
Dine-in
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible toilet
Yes
Offerings
Comfort food
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Lunch
Yes
Dinner
Yes
Dessert
Yes
Amenities
Good for kids
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Tourists
Yes
University students
Yes
Phone: +1 315-343-0533
Site: http://piesguyspizzeria.com/
Site: http://piesguyspizzeria.com/
Opening hours
- Monday:11AM–10PM
- Tuesday:11AM–10PM
- Wednesday:11AM–10PM
- Thursday:11AM–10PM
- Friday:11AM–11PM
- Saturday:12–11PM
- Sunday:12–9PM
Comments (133)
Order placed at 3:59PM, Delivered 6:11PM...When I called after an hour and a half, I was told my order was next to go out. 30 minutes later I called and was told by the manager that my food was in the wrong oven and would be out shortly. He offered me a credit, as if anyone would want more food from a place that would lie to their clients. ORDER FROM GJP!!!...
We ate in and it was a wonderful experience. Staff was friendly, and the food was plentiful and tasty!
Best food my son n I have ever had 🤤🤤🤤🤤 ❤️❤️ 💯💯 the service, oh the service. The girl behind the counter was so sweet and respectful 👏👏 well done
Pizza was amazing! The taste was perfect! Hands down one of the best pizza places Ive had Ill definitely order from you guys again! The staff was super friendly and helpful with the ordering process. I definitely suggest Pies Guys to anyone coming to the Oswego Area!
There was a wonderful selection of big slices, which tasted great and with friendly service. I would definitely stop here again!
The pizza and wings were good 👍 and the employees were great 👍 we are from out of town and they made us feel like family. I would definitely recommend this restaurant to other people.
Absolutely horrible and repulsive. I literally watched them drop food and STILL serve it. The fda needs to be called on this place. Food tastes as if it were reheated in a microwave. The customer service was awful. The employees were shouting at each other so I can only assume that there is discord amongst the staff. Whoever is running this place needs to step up, My order was 40+ minutes late for a pick-up order. Im not sure if its because theyre understaffed or if theyre just that slow. This restaurant needs some serious help.
When you ask them to cut the pizza traditionally they cut it in Square every time if I want that I order a sheet pizza.
Great menu and great food and menu. Inexpensive. Their pizza crust was not chewey but more like a bread. Thank to all of you. Posted your menu. Will see you again.
Best garlic pizza especially on Wednesday.
Only place in iswego that Ill get my chicken tenders
Nice people, good food. Like the grilled chicken tenders tossed in butter.
We used to get really good pizza there a few years back, but lately its been a mediocre experience at best. Ordered delivery a month ago, pizza was good but wings were horribly overcooked and dry to the point I couldnt even eat them. Decided to give it another shot and was equally disappointed. We waited over 30 minutes while 3 people who came in after us were all served before us. Pizza was super greasy, and the Stromboli was not a stromboli at all but instead a calzone, burned to a crisp around the edges and sitting in a literal puddle of grease. The only thing that was actually edible was the fish, which was really good, but Im baffled that a pizza place can only get the fish right. Add that to the long wait and steep prices and it wasnt worth it at all.
Incredibly disappointed with the lack of COVID-19 precautions at this Pies Guys. I ordered a cheese pizza for pickup. When I came into the restaurant, none of the cooks or other employees were wearing masks and one worker was coughing in the kitchen. I ended up leaving without my pizza because I felt unsafe eating any food prepared there, and I simply didn’t feel right giving them my business. I’m disappointed because I had heard great things about their pizza previous to this experience.
Ordered for the first time the other day. Got a large one topping and ten wings for $25. I didnt receive my order for almost an hour and a half. The person on the phone never gave me a time. It would have been nice to know it was going to take that long. By the time it showed up it was cold. The pizza was barely cooked and it looked like it had been sitting around for a while. It was okay after reheating it in the oven. If its going to take so long at least give a warning and make sure the food is at least warm when it shows up. Wings were okay. Probably wont order again.
Horrible and so unprofessional. I ordered a large (16) pie, when it arrived it was a 13.5 pie. We called up and explained the situation. They sent out a new pie and wanted the old one back, strange but sure. When arrived, the delivery guy argued with me that we did receive a large and when I told him it was measured he still denied it and was very rude. This pie was obviously rushed and falling apart. It was totally undercooked and raw dough in the middle. Called the store again, and spoke to the owner who was EXTREMELY unprofessional. Could not take critique and denied the whole thing. Saying we just should not buy from them anymore if we dont like our food. Will not give a refund. He gave so many bs excuses and yelled the whole time. None of their employees wear masks and the place is dirty. Save yourself the time and money and DONT buy from the assh*le guys.
4 stars instead of 5, simply because i didnt go inside, my other half picked up the Mondau special pizza. We got the garlic sauced philly cheesesteak pizza. It was perfect and very big for a medium! Will definitely go back for pizza again. Disappointed they upped the specials prices, but i know times are tough.
We visited NY a week ago and couldnt wait to have pizza! We read great reviews on The Pies Guys Pizzeria & Fish Fry… and we were so thankful we stopped there to try it!! The pizza was the best we have ever had!! The cheese was amazingly delicious! I wished I could get their pizza shipped to our state!!
I had ordered food from here 10 days ago...Ive had nothing but intestinal problems and have been physically sick from eating the chicken parm sub....never had I ever experienced something like this amount of pain in my life...so whoever made the food or handled it, or both..shame on you if you had unwashed hands, sick or just poorly handled/ making the food. Ill NEVER order from here again for as long as I live....beware to those who might be interested.
I travel throughout NY for work and frequently stop in and try local eateries. This day’s choice while in Oswego was pizza and The Pies Guys Pizzeria met the challenge. Awesome pizza and what a terrific friendly staff. Definitely return next time through.
Ordered $35 worth of food. Over the phone. Got two orders of wings, Fried Mushrooms, and a Small Chef salad. I asked for one order of the wings with no sauce on the wings. And Mild and Garlic sauces on the side and to make them extra crispy and made it very apparent that I wanted it like that. Ordered at 8:15pm. Order didnt show up until 9:30pm. My wings were cold by then....obviously. Then when they arrived. The delivery guy forgot the Salad and said he had to go back and get it. I went to check my food. Wings were cold. And they totally forgot to give me ANY sauce in the order, which were supposed to have MILD and Garlic. So I called and told them to please give me mild and garlic sauce when they returned with the Salad. Didnt show back up until 10:30pm, literally another HOUR after calling. When they arrived back with the salad after reheating my wings, while waiting to the sauces, to come to find out they didnt even bring the MILD sauce and the salad didnt have all the ingredients listed on the menu!! I understand if your busy but the incompetence of the people forgetting the stuff was enough to make me NEVER order from there EVER again. Especially, after I was super nice and gave an almost $10 tip and had to eat reheated wings. Even the fried mushrooms were cold and gross. Never again. I wouldnt recommend this place to anyone. Ill take my business elsewhere.
GREAT PIZZA. VERY GOOD WINGS, drove all the way from Cato
Great good and good service highly recommend if your in the area.
The pizza quality is pretty decent, but some of the employees have a hard time following simple instructions. When someone specifically asks for an order to be done a certain way, then it should be done. No excuses.Owner or manager did not compensate for the mistake which has happened 4 times now.
Id leave no stars if I could. After ordering food and never being told there would be a long wait time, I didnt receive my food for over a hour and a half. My food showed up not warm. I called and the manager made excuse after excuse and told me I was a liar when I ssid my food wasnt warm. I told him Id send my food back untouched I didnt want it after everything. He told me if I didnt like the service I didnt have to order from them, he then hung up on me. I didnt like the service and wont be ordering again. Do not recommend.
This was the first time I’ve ever tried to order from here. Horrible customer service. They refused service simply because I pointed out a loophole in their menu which allowed for me to buy a “specialty” pizza cheaper than they were charging for the pizza originally. I tried to order a BBQ chicken pizza however it comes with fried chicken. I asked for grilled chicken instead. They informed me it would be a $2 up charge. Plus a $2 up charge because I wanted to add bacon to it. Lg specialty pizza is $20.99 plus $4 in up charges! All for a large pizza with bbq sauce and chicken!! However, their menu does allow for you to order a basic large cheese pizza for $13.99. I asked to substitute the tomato sauce for bbq which they said would be fine for no up charge. So I then said I’d like to add on grilled chicken and bacon each add on per the menu is $1.99 so this pizza can be made a la carte for $18 which is cheaper than their original price to begin with. Long story short, some guy working the oven refused to make the pizza at the cheaper price so I walked out and will never go back there again. Horrible customer service all over $5 (which is absurd).
Didn’t order the hairs in my pizza. Must be a new topping. Brought it back and suggested they start wearing hairnets. The rude girl behind the counter said “yeah... we don’t wear those here”. Obviously!!When we picked up the pizza (and when I returned the old one) the staff was either on their phones or swearing a ton.Ridiculous!!!
Staff are wonderful! Food is great! Check it out! Ive always been happy and quite satisfied with their food and how they interact with their customers! Way to go Pie Guys Pizzeria Oswego Staff!
Food was decent, however experience was completely ruined by the staff. Place was dirty, everything we ordered had a portion of each meal that was out, and they wouldnt (and didnt) compensate us for the lack. We were charged full price for missing food. The staff... Holy moly, were so rude. Snippy, short, abrasive, ignored when spoken to, unhelpful. We literally cleaned the table upon arrival, we served ourselves, we cleaned our own table at the end but the staff wanted a tip. If I EVER eat at another Pie Guys, it wont be Oswego.
My sheet pizza looked like it was thrown around and flipped before I opened it, as well as my larger buffalo chicken pie. Sloppy pie guys, $50 for pizza you can’t even eat. Highly do not recommend
Hate to say it bit tonight was the worst. I ordered at 613pm order showed up at 823 and barley cooked if you put a pizza on special on a specific day of the week be prepared you guys are gonna lose customers id rather have 1 good pizza for the price of your 2 stone cold barley tossed in the oven pizzas that i got tonight 1 star is 1 too many imo update the owner reached out to me via facebook and has replaced both pies this has restored my faith in this place as they usualy have the best pies in town ty very much Kyle much appreciated😁
So I ordered 50 wings tonight at 545pm for delivery. At 720pm I called to see where my order was sense it had not arrived yet. The woman answered the phone and put.me directly on hold which I stayed for over 10 mins. I hung up and called back and asked for.manager, which at this time I got told that manager was busy and couldnt talk and that she had other people to help. At 735 my food finally arrived and the wings were no where near hot. They were warm at best. Very frustrating since I am I relatively frequent customer. Customer service was a 0 tonight. The delivery driver was nice tho.
Pizza was okay as it has been in the past when we’ve ordered but the delivery guy did not leave the pizza on the porch as instructed, instead, waited at the door until my husband answered and he was not even wearing a mask. Clearly not caring about the safety of their customers. Will not be ordering from again.
Great portions. Alway a good meal.
Hopeful but disappointed. Have been searching23 for decent quality wings with good buffalo wing sauce and cant find it. Have tried the standard places with inconsistent results. Thought we would give this place a shot and called ahead to ask if these wings were saucy or dry. We were told that we could have them either way. So we ordered them medium with sauce and the wings were meaty but overcooked and dried out, and the sauce was not buffalo sauce at all but soaked in some kind of clear spiced oil? Also ordered pizza and the crust was rubbery and thick. Will give the fish fry a shot but wont try the wings or pizza again.
Conviently located near the SUNY Oswego Campus. We ordered a variety of pizzas for an event and people seemed very pleased with the choices. The pizza cut into strips was easy to manage while standing. The smaller strips let people try a variety of flavors. Would happily order again if we were in the area.
The food is absolutely amazing but the fact that they do not have the proper drivers to deliver on certain days is a little annoying. For being a weekend You would think that they would have the proper delivery for certain situations . Really wish I could get my calazans tonight Viva delivery, also has the worst customer service in both employees and managers. Ordered food and the person that answed the phone was rude and when I called the manager he said he didnt have ti.e to deal with it and hung up on me so I drove down their to get my money back and he call the cops, I left with no food or money. I will never go their again. Which is to bad because I love their food
This place is just to rude for me.. this my third time coming and they dont smile nothing they dont day hello.. the girl keeping sigh while writing my order, as if I spending her money. I over this rude place.. the whole crew needs training on manners... I will drive futher for other place ....this isnt it
I have ordered 3 different times a whole sandwich and specifically said I wanted it on white bread and if that wasnt available then on rye bread and every time the have given me a white sub roll! I have done business with this establishment for years and Im sorry to say that my opinion is that this place has gone down hill and will never order from them again and I strongly urge others to also choose a better pizza & sub shop.
Poor COVID precautions here. My sister ordered for pick-up, and when she arrived nobody she could see (front or back of house) was wearing a mask. She asked to speak to the manager about it and was rebuffed in a rude manner. She left the food. We wont be back.
Called at little before 9:30 and they put me on hold until about 9:45 making it too late to order food and then just hung up on me. Not a very reliable place for food
Excellent food, especially love the Gyro
I thought the boneless wings were amazing. Best in Oswego. The bone in wings were delicious. My Fiance had a great experience as this was her first time. Pizza was great too😁
Great pizza loved their New York style. Family ordered a cheese for the kids and my favorite a pepperoni, mushroom and Pineapple pizza and it was great!
Horrible customer service from the store in Oswego. Ordered a sheet pizza and my pie was clearly dropped. Call to request a new one and got denied. Attitude from the manager and the wait was horribly long just for my pizza.
Not happy with thier filly cheese steak sub. Roll was hard on the ends and burnt on the edges, the meat was dumped in the middle of the roll so there was not meat at the ends and it made the middle soggy. I will not be getting subs thete anytime soon.
Not the first time but the last ... they charge more than the items are ... lrg 1 topping pizza 10 wings is 23.99 ( woohoo save less than a dollar if bought individually) 10.99 for a calzone pepperoni in it 1.25 more $36.23 ... they charge 39.23 plus tax .. why the $3 more charge for NOTHING ... tonight asked the girl and she couldnt answer and did nothing about it .... will find another pizza place not like there are no other ones
Definitely worth every bite. The Monday special is the best. Every specialty pie is awesome. Try the supreme or the philly cheese steak. Outrageous!!
Horrendous from top to bottom! If youre on the fence, just trust me when I say, their food is hit or miss, their customer service is horrible, their prices are high, they charge extra for using a debit or credit card and their deliveries are always over an hour, sometimes closer to 2! Just check out their Facebook reviews and posts by visitors!
Had a nice dinner of pizza and wings and associates at restaurant were very nice.
Great guys, great food. I walked in five minutes after they closed and they still made me my wings. The wings were the best Ive had since I left buffalo and the price was excellent. All around great experience
Used to be good food and service but in the last year it is now horrible have had bad food and bad service waited 2 hours for delivery and cold old food and the owner/manager is extremely rude and lack of a better word a b!+ch !! Go anywhere else if u know whats good for you!!
Gooey New York styled pizza that comes in monster sized slices! Speciality Pizzas are worth tasting and even at that, even normal toppings are good too!
Watching the people make our food and was a joke. They didnt use gloves to make the salad or cut the chicken. That was in front of us I couldnt imagine what they do when no one is looking.
If I could give 0 I would....friend had a 70 order....cheese stuck to the box on the pizza...sutffed everything into one box...person who answered the phone....beyond rude...no worries many great places to order from in Oswego
Always enjoy the very fresh pizza!! The veggie pizza is fabulous. The only thing I would do differently is add garlic!!
Great wings! The haddock is so good!
Awesome pizza and Awesome wings, highly recommend you give it a try
They killed it again,love this pizza.im 46 and its just like the pizza from when i was a kid...mmm...my new best in town.
BEST GARLIC KNOTS EVERRRR!!! YOU GET WHAT YOU PAID FOR AND ITS REALLY WORTH IT! WARNING YOU MIGHT GET ADDICTED AND GO POOR BC THEYRE A BIT EXPENSIVE! all caps bc their garlic knots have me screaming !
Lived in Buffalo for years but these are the best wings that I have ever had!
The best calzones ever! Love the people here and the food. Pricey, but you get what you pay for!
Great Food , delivery is very slow , advise picking up your order.
Love their pizza. To me, it is the best in Oswego!
Awesome pizza and wings, I suggest the char grilled wings. Friendly staff and great service!
Pizza and wings are great! Pizza is cut in strips, which is different. Try the cajun wings...they are excellent!
Great Wednesday special
As always great service great food and good prices
Great staff!! Great timing!! The only place I buy my pizza in Oswego.
Excellent pizza ! Seating, tv, restroom.
Amazing pizza!!
Great pizza and the grilled wings are fun! The wings are lightly sauced.
Best subs in Oswego you must try out the cheeseburger sub 🔥Staff were also great too
My favorite pizza place! The staff is friendly and the prices are great!
Good fish dinner and omg the pizza yummy
Good place to eat. Good fish dinners and wings.
Great food. Get what you pay for.. Jack ~cooks the best here! Ask for JACK to cook..😋
The food is great staff is wonderful and you get a lot for what you pay its all worth it
Great staff, great food and Unbelievable free delivery. An al around great place
The food is amazing, but the people working are completely ridiculous and rude!
Pretty good pizza place great prices
Great service & food! Definitely would suggest this place after a day at the park.
One of the best pizzas in town.
This place is horrible. They rude AF. Dont care about their customers. Support local yes, however not this place at all!!
Pie guys is rip dip! Two women and one guy making pizza its fantastic!
Best pizza and chargrilled wings ever!!
Always good pizza. consistently pleasant staff!
Pretty good pizza for Oswego! Convenient to SUNY
Order delivery here often. Good food and service.
The wings are awesome.
Bangin chicken wings! Delicious sauce, cooked to perfection.
Only ordered pizza but it was delicious
I like the food. The gyro meal was a little shabby though
Great subs. Good food
Absolutely my favorite pizza place!
Their NY style pizza is very satisfying
Go in for lunch all week, food always good
Very good food. Cheap specials.
Great food and atmosphere
Always good pizzas
Great food the people how work it.r good people
Good food, professional staff.
Good pizza awesome subs
Delicious food and friendly service.
Fish and fries were great!!
Pizza and wings were great
Great pizza and wings!
Love the Supreme pizza
Awesome pizza and wings
Good food fast service
Great service and hospitality
Not bad
Best around never disappointed
Great specality pizzas
Good food good people
Great foot and service
Best!
Long waiting time
They are good
Great food
Good pizza
Graet pizza
Amazing!!!!
Total reviews rating 4
133 Reviews for The Pies Guys Pizzeria & Fish Fry 2023:
Review №1
2022-06-05Great pizza and wings! Tried for the first time when in town for a basketball tournament. Like the way the pizza was cut rectangular so that there was crust on every piece but still smaller slices than being divided triangular. Cooked perfectly. Nice crust. Cheese and pepperoni just right. Regular not sweet sauce. Really just a good piece of pie. Wings were extra crispy as requested but not overly done and the sauce…. Hot and absolutely delicious!!!The food was great, but I should also note that the employees were very friendly and you could tell they valued you as a customer. Something that you don’t see as often as you should! Thank you for a great meal after a long day of hoops!
Review №2
2022-07-03Ordered wings from this place late at night (almost 9 pm on a Saturday) for my family. Wings here arent cheap either and I basically wasted that money. Order arrived at my door a little before the place closes, my family sits down to eat and these wings are rock hard, hurts to try biting through them. By this point its too late to call and ask for the problem to be corrected cause theyre closed. Call the next day and customer service is TERRIBLE. All Im met with is resistance and no one wants to admit they made a mistake. Tells me theyll have to talk to the owner about it in order to do anything about it. Heard back from the owner and Oh his wife was the one who sent the wings out last night and she said they were fine. We always crisp up our wings to make sure they dont go out raw. First of, how can your wife say they were fine by just looking at wings? Or did she try the order, Im genuinely confused. Second off theres a difference between crisp and so overcooked you cant bite into them. I even offered to hand back over the burned wings as proof in exchange for my order being corrected.My advice is be careful ordering from this place, youve got staff and owners who are either to prideful to admit they made a mistake. Or they simply dont care. Dont waste money in burned food
Review №3
2022-07-01We have gone often; and have never had a bad meal. The bread bowl salads are incredible! Pizza is pretty great too it’s like true NY’er style.
Review №4
2022-07-10The pizza was ideally cooked. Not too doughy or burnt to a crisp. The medium wings were too greasy with excessive sauce but still stellar. The sauce accentuates flavor instead of overwhelming it.
Review №5
2022-07-10I would give them no stars. My family is on vacation and decided to try this place and I ended up with food poisoning and had to stay in my cabin in bed all day between running to the bathroom. I couldnt even go do fun stuff with my kids. I still dont feel 100% today. They are way over priced. It was so expensive for my family to eat there.
Review №6
2022-02-06Ordered food from there was told one price and charged a totally different price. Will never order there again also the girl that works there told me if I don’t like I don’t need to order from them again and was really really rude. One other time I paid with a debt card and the driver decided that she was going to tip herself what she thought she deserved. This place will screw you and have fun doing it.
Review №7
2022-04-23Was expecting the worst, but received the best! Food was not as greasy as expected on the Chicken Philly. Not a soggy spot on that bread and the pizza was gone before I got a slice.😋
Review №8
2022-06-14The customer service is severely lacking here. I ordered a salad which was correct and a Stromboli that they messed up on so I called and the lady I spoke to who I was assuming was the manager was extremely rude and would not correct my order or give me a refund. Will not be ordering from this establishment again.
Review №9
2022-01-01This place is the go to place in oswego NY. They cook your order the way you want it and when you ask for crispy wings thats what you get! If theres one thing I hate its asking for crispy and not getting crispy!! Thank you soo much!! Pizza was on point, perfectly cooked and loved by all. Keep doing what you do pies guys
Review №10
2022-03-01Two hours for 1 sandwich, Cussed at my wife when we called about it. Owner didnt care because we ordered 1 sandwich. Sadly he didnt realize that my family has spent nearly a grand at his establishment in the last twelve months. Food isnt that great anyway, just had better hours than the alternatives. Oh well.