Kerbside pickup
Yes
The Rug Store, Inc. in Monroe
Categories
Location on the map
Monroe, Orange County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Repair services
Yes
Service guarantee
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 845-782-3305
Site: http://www.therugstore.com/
Site: http://www.therugstore.com/
Opening hours
- Monday:10AM–5PM
- Tuesday:10AM–5PM
- Wednesday:10AM–5PM
- Thursday:10AM–5PM
- Friday:10AM–1PM
- Saturday:Closed
- Sunday:11AM–3PM
Comments (109)
We were looking for a new rug for our family room and went to both Lowes and Home Depot first in the hopes of finding something there. No luck. On a lark, we went into The Rug Store on Rt 17M. What a wonderful experience! Moses, the Owner, was very helpful and guided us to the perfect new rug for our room. He went so far as to let us leave with 2 sample rugs to see how they looked in the room. No deposit, no questions, just here, take these home and see what you think, then bring them back when you are done. Who does this anymore? Who has so much trust and respect for their clientele? Almost no one. If you want personalized, professional service and excellent quality rugs at good prices, there is no other place to go but to The Rug Store.
We purchased carpet for 4 large bedrooms in our new home from The Rug Store, and I have to say it was the most stress free purchase we made. We told Hershey what we were looking for and he found us the highest quality product for an amazing price. The installation was just as great. The two gentleman that came to install we super fast and did a wonderful job. The entire experience from the time we entered the store to the completion of the installation was a true testament to customer service. Highly recommend Hershey and The Rug Store!
What great service! I called to have new carpeting and flooring on my stairs and landing. Moses came the same day I called to take measurements. Hershey helped me pick out flooring and carpeting. The installers came and were done in 3 hours. This is a wonderful business! Thank you Moses and Hershey!
Great place! Rugs top of the linen& service is good. Friendly & so helpful. We got an area rug & 2 runners, love them. Went back this is week to order an oval rug & runner for our new hardwood floor!
We have been getting our rugs from The Rug Store for several years. We recently purchased an area rug, and once again we received excellent service, and an excellent product. Moses is very helpful with recommendations, and is pleasure to work with. If you are looking for quality service, and a good product, check out The Rug Store.
Our recent carpet purchase was a completely positive experience! We were very pleased with the wide selection and high quality of the materials available. The salesperson was extremely knowledgeable and helpful, answering all our questions, as we made our choices. The price was very fair for the material we bought.The installers were equally good. They knew their stuff! Everything went smoothly and they cleaned up completely when they were done.Mel & Jim H.We will certainly use The rug Store for all our future flooring needs!
We have a non-standard stairway in our older home, and desperately wanted a stair runner. It was a very challenging project as most traditional runners with a boarder would not fit. Hershey was excellent in guiding us on how and what type of runner we could have. The actual installer (Steve) was amazing as well. I dont generally recommend services, as they usually fail in someway to deliver an outstanding service. The Rug Store will NOT disappoint. From the moment you walk into the store, to the day you have the rug on your floor, you will deal with nothing but friendly, kind and professional people. I highly recommend them for any job!
We want to recommend the The Rug Store to all of Orange County and beyond! We have done business twice with Moses and his son Hershel. The owners are helpful, friendly, accommodating, and efficient. The carpets we have are of high quality and the prices are reasonable. We have a child and two dogs and our carpets have endured and look great! The installation of our carpets were done by experts. Moses came to our home to make sure everything was going smooth and that we had what we needed. The Rug Store owners aim to please for complete customer satisfaction. Try them out; you wont be sorry!
It was a great experience having the carpeting on our stairs replaced by The Rug Store. Moses and the installer were extremely professional and easy to work with. We are very happy with the style and quality of our new carpeting!
Moses and his store are great. He lent us his expertise and we found what we were looking for. We were torn between two rugs for a room, and Moses, having listened to us and our needs and wants, pointed out that staying in the same collection meant all the colors, and rugs, would go together.So our living room, dining room, and den all harmonize.A local store, a personal proprietor, is all we could have asked for.We are more than happy.
Absolutely wonderful experience! Superb customer service, gorgeous carpeting and perfect installation job. From start to finish Moses provided excellent guidance and above and beyond professional service. Cant say enough about this store and owners...truly gems! Would highly recommend to all and am looking forward to future purchases at The Rug Store with Moses and Hershey.
We just got our carpets installed on Friday 5/4/2018, and we are so happy with the results and quality of the carpet! It looks beautiful in our space! We did 3 large rooms and they were completed within a few hours. My husband and I worked closely with Hershy and we could not be more pleased with his customer service, knowledge and patience with us during the selection process. He allowed us to take several samples home to see it in our space and was a wealth of information. I highly recommend this Father/son duo. **installers did a great job as well***
It was getting closer to Thanksgiving and I really wanted the guest room ready for my son, daughter-in-law and baby grandson. I shopped all overOrange County looking for carpet. I was very frustrated to say the least. Had trouble finding the right carpet. My other concern, especially with the big corporate stores was, that you just dont know who they are sending out to your home to install the carpet. Another thing I came across with them was the people that work in the flooring departments lack knowledge about carpeting. Most of the time there isnt even anyone to help you. The first time I visited The Rug Store I was with my daughter. Hershel impressed us with his introduction, knowledge and concern with our deadline. I came back to the store with my husband. He made it so easy. He guided Glenn and I to pick the perfect carpet. Love the quality, the color and the price. Hershel came to my home to measure the room. It was installed two days before the holiday by two of the most professional, polite, neat and obviously very experienced installers. My experience with The Rug Store is unforgettable, so much so that I was back there again the other day. This time shopping with my daughter. Again, Hershel makes it so easy. Alyssa chose a beautiful carpet for her room. This is my one and only store for all my flooring needs. Past, present and future. Trust me, I spent a lot of time shopping for the best. Listen to me, dont waste your time. Been there, done that. Just go to The Rug Store! They are the best and sell only the best! Tell them Tina sent you:)
Hershey was wonderful to work with. He worked with us to stay within our price range. We couldn’t be happier with the quality of the carpet and how easy the process was. We highly recommend The Rug Store.
It was a great experience to have the Rug Stores doing my whole house carpet replacement. Moses is very meticulous and made very good suggestions of color and choice. He came to our house twice to measure and make sure the dimensions are accurate and also to minimize the cut-out waste. Project was progressing on time as promised and the installation folks did very nice job in every room and closets. Now my house feels like a brand new house !
From the first day I walked into The Rug Store till the last day of installation, Hershey made me feel confident the job would be done to my satisfaction. I would definitely recommend The Rug Store for all your flooring needs. Beautiful work by skilled craftsmen.
I am impressed with the service rendered by this company. Mr. Hershey was friendly and eager to please. He guided me in my purchase and helped me choose the best carpets for my needs. The installers were prompt and professional. I recommend The Rug Store to anyone seeking great carpeting at great prices and great service!
Pick up and Delivery were on time and very friendly. I can recommend the Rug cleaning service, Nice job, nice crew.
Moses from The Rug Store, Inc. in Monroe, NY just delivered our new living room rug. After a long search The Rug Store was the best choice. Moses expertise in the industry made our experience very easy. He bought two different rugs to our home to help us make the right decision. A local business man, he was always a professional and a gentleman and we would highly recommend him. We would rate both the quality of service and quality of the rug as excellent.
We chose the Rug Store over two box stores because of the customer service, choice and price. Moses was extremely helpful from the moment we walked in to help us find attractive carpeting that looked and felt great at the right price. He even came to the house and measured THAT DAY! You wont get that from Home Depot, where they seemed annoyed at the prospect of having to measure (and they charge you for it!) Installation was done within two weeks and even done a day earlier at my request! They are professional from start to finish and I highly recommend.They have beautiful area rugs too! Shop local--I will be going back!
We had two large rugs that really needed to be cleaned. We brought them into The Rug Store and met with Moses. He was super nice and understood what we wanted done. He didnt pressure us to do any unnecessary cleaning. We felt the pricing was reasonable and liked that it was a family run shop. Everything was very efficient from beginning to pick-up. Many thanks to Moses!
I needed an area rug for my living room. Since I live near the border of New Jersey, I could have gone to New Jersey to look for a rug but decided to go to The Rug Store in Monroe, NY instead. I did not regret my decision. Moses and Herschel were very helpful and patient. Moses even came to my house and brought 5 different rugs and patiently placed each one on the floor so I can see how each one looked in my living room. Excellent service and reasonably priced. I will definitely come back to the store for my floor needs and will highly recommend the store to my friends.
We have worked with The Rug Store on three separate occasions now. They have done two carpet installs and weve purchased an area rug. From start to finish the entire transaction was quick, efficient, and pleasant. Moses and Hershel are friendly, helpful, and patient. They both took the time to make sure we were happy with our purchases and understood the ins and outs. From here on out, they are my go to for all things carpet/linoleum.
You cant beat shopping at local businesses. The personal attention from The Rug Store made it a wonderful experience from beginning to end. Hershey could not have been more helpful or accommodating. He knew exactly what I was looking for and made our decision very easy! Our hardwood floor looks amazing and our installer was friendly and professional. We couldnt be happier with our selection. Wed recommend them to anyone!
I had a great experience with The Rug Store. I am very happy with the quality of the carpeting I purchased and with the entire process. Hershy was friendly, helpful and accommodating. He listened to what we needed and made suggestions for what type of carpet and padding to purchase. He allowed us to take samples home to see them in different lighting. He worked with my schedule for measuring and installation and when I needed to move the installation at the last minute, he was pleasant and helpful and managed to rearrange his people to accommodate me. The installers were professional, worked quickly and were very neat. Hershy followed up afterwards to make sure I was happy with the product, the installation and the entire process. His pricing was good and I was glad to work with a local merchant instead of a big box store. I highly recommend Hershy and The Rug Store.
A great purchase experience, excellent selection, fair pricing, and outstanding customer service: I HIGHLY recommend working with Moses and Herschel at the Rug Store. When I visited to look at area rugs, they asked many helpful questions to narrow my search. When I brought in fabric swatches, they searched their stock to find colors and designs that would match. When I changed my mind about a purchase, Moses stopped the order immediately. Delivery was at my convenience, and Moses and Herschel moved my furniture, placed the area rug perfectly, and returned the furniture to its place. They even brought rug samples for me to examine based on an earlier discussion about replacing another area rug in the house. I highly recommend the Rug Store to everyone who is looking to purchase an area rug or carpet.
I would highly recommend The Rug Store over any box store. You can not get the same quality of attention and expertise. Hershel was wonderful to deal with. He took many samples to my home and layed them out to see how it would look. The carpet installers did a top notch job installing. It was great to work with such a professional team. I will never go any where else for my flooring needs.
We have shopped at the Rug Store twice. Both times we found exactly what we wanted and both times it was great shopping experience. The owner was very courteous, PATIENT and professional. The second time we shopped we didnt really know what we wanted. Moses was extremely patient and knowledgeable about his product. He spent at least an hour with us until we found the right combination. Prices were more than fair, and delivery was very punctual. We will do business with the Rug Store in the future.
The Rug Store is the place for finding the right carpet, floor, or rug. Their customer service is outstanding! My wife and I walked in and we were asked to describe what we wanted and through this processes were we guided, not pressured, to the carper that we purchased. Moses, our rug guide showed us a selection in his showroom that hit the mark in a matter of a few viewings. What I liked the most, Moses listened and talked with us about what we wanted and not about what he wanted. We got what we wanted!!!! When is came time to order the carpet, he called the manufacturer to get an approximate time and Moses contacted us to let us know when it arrived. Moses also delivered the rug to our house in Kinston, NY, about 50 minutes, without any delivery fees. He than laid out the rug with the anti-slip padding, which we purchased with the rug, where we wanted and helped move the furniture back to where we had it.We are planning to buy several other rugs and runners as soon as our renovations are completed from The Rug Store.Bottom line: It is/was worth the time to drive and look at the showroom and to purchase the rug from a professional.
The Rug Store was recommended to my by a friend and now I see why. I had been having trouble finding an area rug I liked and even had returned one that I bought. When I went to the Rug Store they had a great selection as well as many catalogs. The customer service was excellent and they even brought out several rugs for me to see in my dining room before making a final purchase. I am so happy with my purchase!!
We used The Rug Store for new laminate flooring in our finished basement earlier this month. We worked with Hershy who was extremely friendly, knowledgeable and respectful. He helped guide us through the ordering process and the job was completed by very competent installers in a timely fashion. The Rug Store provided us with excellent service and we are very happy with the end product.
Excellent experience from start to finish: As soon as you walk in the door you are made to feel like you are a valued customer. The selection of merchandise is outstanding, and prices reasonable. We purchased a large oriental rug and were very happy with our selection. Delivery was prompt, at a convenient date and time, and the installation went without a hitch. The owners, Moses and his son, Hershey, were very professional, helpful and personable. Definitely a 5 star rating and I will definitely shop here again!
We bought a fabulous runner for our stairs. at The Rug Store. The installation was very professionally done and it all was a very fair price. We recommend The Rug Store to all of our friends.
Hershey was a great help in assisting me in finding just the right beautiful wool rug for a very fair price. Patient, knowledgeable ... Delivery and installation were timely and went flawlessly. Highly recommend.
What a wonderful experience working with Moses. He took his time answering all of our questions and showing us different options. The rug we picked was a great quality, and looks beautiful in the space. So easy to work with The Rug Store, we highly recommend them for excellent service, quality and the best prices!
Fantastic experience, prompt and professional service.I love this store..The selections of Carpets is enormous great selection...But you know you can buy carpets at many stores which may have the same type inventory. Customer Service.....I dealt with Moises when buying my carpets. He was so helpful and knowledgeable. Moises really goes above and beyond helping the customer. With so many stores to choose from....I choose grade A #1 service places each and every time!!!! Ill definitely use their service again!
I would like to direct everyone to The Rug Store in Monroe for a blessed experience of service. Moses and his son, Herschel, are very courteous and neighborly. Their kindness and generosity to the community is unheralded. One would be excited at the massive styles, textures and quality being offered. I am deeply encouraged to recommend their business. May they be favored with continuous prosperity.
We went in The Rug Store to just get an idea of the cost of carpet and Moses came to our home the same day to take measurements! Where else can you get that kind of service! His installation guys (thanks Brian and the Rangers fan guy) did a great job. This is a father/son business-professional knowledgeable gentlemen.
We had 4 rooms to carpet. The rug store has a big selection. Moses expertly assisted us in finding the appropriate carpet for our needs. Even a last minute change did not phase him. The carpet arrived at the specified time and was installed expertly. We are very happy with the result! We will definitely return to the rug store for the personal attention and quality product.
The owners at The Rug Store were prompt, courteous, knowledgable and helped me get my rugs installed very quickly. They quite a large selection as well! The installers were also prompt and professional.
I needed to replace the carpet going down the steps in my home to a finished basement. I dropped in last Wednesday to see what was in stock here after being completely disappointed at the offerings at both big box stores. In-stock samples here were somewhat limited (Though I should mention that their overall selection is unbelievably vast), but still looked much better than the big 2. I had originally planned to do the job myself the next day, but Hershy gave me an installation number that I could not say no to. The installer showed up early Thursday and was done in a couple hours. Great experience all the way. Highly recommended.
“The Rug Store” located in Monroe, NY gets a Gigantic 10 Star Review from us! We first went into the store and we were greeted by Hershy, who was truly an exceptional and kind person. He was both professional and knowledgeable. We were looking for a floor in our family room and he gave us information on all different wood/laminate products. He also gave us several samples to take home, to ensure it was what we wanted. Never once did Hershy ask for a deposit to take home the many flooring samples. This was very refreshing since they were dealing with us as first-time clients. Once we decided on the product Hershy himself then came out to our home to measure and advise us once again. We then ordered the product and Hershy scheduled the installers in record time. Our floor was not only ordered but also installed in one-week time. Hershy sent Frank and his helper to install our floor which they took great care in doing so. Frank, like Hershy, was extremely knowledgably and mapped out the floor installation to perfection! They also cleaned up and there was no mess or debris left for us take care of. Once our floor was installed we had many complements on the truly professionalism and care that the installers had shown not only on the floor installation but also to our newly renovated family room, which was greatly appreciated.We then went back to the store and met Hershy’s Father Moses, and it was easy to discover why Hershy was such a friendly, kind and caring individual. We returned to the store to purchase an area rug. Hershy again spent time with us to discuss proper size and quality of the rug. He also allowed us take various rugs home to see if we liked the color, size and workmanship and never once asked us for money. What a great and refreshing experience to shop at a store where the owner gives you personalized attention, comes to your home and really cares about their client. We highly recommend “The Rug Store” in Monroe, NY and we will also recommend them to everyone we know! Thank you once again from Joe and Maria DeLuca
I finally found a GOOD rug store - beautiful rugs and selection. It is rare nowadays to meet a true gentleman that Moses was incredibly accommodating, to the point of delivering our new rugs himself. Business is people doing business with people I highly recommend The Rug Store.Susan S
I am so happy with my new carpet. Thank you Mr Stern for providing a great selection and exceptional customer service. Everything from carpet samples, measurements and professional installation was exceptional. This experience was so much better than any big chain store and the pricing is comparable. I could not be more pleased.
Great service and selection. Great communication and the installation was also very well done and prompt would definitely recommend
Carpet recently installed on my stairway looks amazing. The service was first class from the first phone call I made to the Rug Store. The installation was very professional and the results were perfect from removal of old carpet to installation and cleanup. Could not be happier.
Thank you Moses for coming to our home, measuring our dining area and helping us decide the size area rug we needed. The rug is beautiful and fits the area nicely. Thank you for your help and being so accommodating.
Once again, our experience with The Rug Store was outstanding in every way. Without Hershey’s guidance, we would have made a good choice, but not the RIGHT choice. We would not go anywhere else.
Extremely friendly and helpful. Went out of his way to help us with our custom rug. Even delivered the rug to us on a Sunday! Prices were outstanding compared to some other rugs we priced for the same product. Overall great experience!!!
Moses and his son are wonderful people! I have purchased all my carpets and a floor from them. They listen to you and never push anything on you. Whatever my budget has been they have worked with me. Recently I purchased three carpets for an apartment I lived in. They brought the carpets to the city. Rolled them out in each room --rolled them back up and tried them out in each room to see where they would look the best. I bought wall to wall carpeting for a little house I have and Moses told me red will make it look bigger and it does. The rug store has a variety of carpets from inexpensive to expensive. When I wanted to put in a floor I was having trouble with the local big store and decided to go to the rug store. After finding what I wanted Moses ordered the floor and hired a guy to install it. So I guess I would give the rug store five stars.
Extremely happy with The Rug Store experience. From the beginning to the very end Moses and his installers were knowledgeable, helpful and professional. I would definitely recommend this store.
Moses was a pleasure to deal with. He was very attentive and provided us with excellent customer service. The selection of rugs is amazing and was delivered when promised. I will be back to purchase here again!! Great quality/ Excellent Customer service!!
Moses the owner was a pleasure to work with. He was very helpful and extremely nice. Customer service top notch, reasonable prices, and great selection! Thank You for my beautiful Area Rug I love it!
I was very pleased with the quality of the service, the speed of installation (roughly a week after purchasing) and how great the carpet looks.
We were very pleased with our carpet buying experience. Moses was very helpful, friendly and accommodating. Bob, the installer, was also very pleasant and did a wonderful job with our carpet runner.
Moses was great to work with. Great quality, price and installation.I would definitely recommend the The Rug Store!
We cant say enough about the Rug Store. No reason to go anywhere else. Delightful to deal with. Excellent prices and local! Weve used them several times through the years and never regretted it for a minute. Before you shop flooring anywhere else you must stop in, you wont be sorry.
Absolutely wonderful to deal with and highly professional from the moment we walked into their showroom to the moment they finished installing our carpet. We could not have been any happier with Hershel and his team of installers. James & Kathleen
We were on a search for an area rug and discovered this store. All of our questions were answered and all options were explored by the staff. It was a peaceful purchase-no pressure, nothing but helpful. The gentleman even delivered the area rug himself. He took such pride with making sure it fit to our liking. We have not experienced such service by a company in a long time. If you want to experience a family (knowledgeable & caring) business, please visit the store.
I had the carpet on my staircase replaced and was very pleased with the results. The carpet is beautiful and the installers were professional and did a wonderful job. Thank you.
Professional, friendly, very good prices and selection. Quality carpets with expert craftsman installation. I have been a customer for many years and wouldn’t go anywhere else.
The rug selection was wonderful and particularly the customer service was excellent! They are courteous, extremely helpful and are attentive to the needs of the customer. I would highly recommend shopping at the Rug Store in Monroe.
Great shopping experience. The owner and his son were quite helpful & knowledgeable about the products in their large showroom, the associated pros & cons of each product, and provided additional insight when warranted. Good installation as well. Highly recommend.
The carpet was installed quickly. The price was right. They even followed up to make sure everything was good and we were happy! You cant beat the price and service. No more Home Depot or Lowes carpets for us.
Called to inquire about cleaning my oriental carpet. I was handled quickly, courteously and supplied with 2 solutions based on time constraints due to the the damage to rug. I will certainly look forward to communicating with this store again and visiting their location in Monroe, New York
Excellent service, professional and very courteous. First class service, will use the company again definitely. Professional installation. Very happy with our purchase. Owner and son were very helpful and great to do business with. Could not have been happier and exceeded my expectations. Excellent business and very customer friendly. Goes the extra mile for customer satisfaction. Great experience. Thank You.
Friendly service and great selection. We enjoyed the no-pressure shopping experience. The staff is VERY accommodating and extremely knowledgeable.The store is centrally located in Monroe with lots of parking.A pleasure to shop there. THANKS!
Very knowledgeable and helpful. Went to many rug stores but this one by far is the BEST! Highly recommend this business!!!
The floors look amazing! They were prompt, efficient, professional and easy to communicate with. The whole process was so quick and easy! Highly recommend
Great experience. Hershey was very helpful and kind. Always available to answer questions. The installers were processional and timely. Highly recommended.
The best store in the area for buying a rug. I cant recommend this place enough. Moses was totally knowledgeable and helpful with all our needs. The prices are out of this world. You will not do better no matter where you go. Could not recommend it more.
Everyone is very helpful. I have been going there for years for flooring. They are able to assist with flooring from selection to installing. They make it easy. Dont hestiate to visit and buy.
Fantastic experience from start to finish. Couldnt be happier with our stair runner and matching rug. Excellent quality, installation and customer service. Thank you!
Moses and his son provided excellent personal service. Questions were answered and we purchased a quality area rug. It was a very pleasant experience.
Individualized service. Salesperson brought rugs to our house so we could see what they looked like in our setting. No pressure. A pleasant experience overall.
Excellent service, great prices and product, would definitely recommend he Rug Store in Monroe to anyone looking for quality floor coverings!
Went in without the intention of buying anything, just wanted to look around. Fully aware of this, the owner was still very courteous and helpful. Will definitely go back when Im ready to buy.
Customer service is exceptional and they have great selection of carpets. I would definitely recommend them to my friends.
Best services, best quality rugs, have been their client for the last 20 years, no one beats their prices and quality of the rugs.
Local full service rug and flooring store that has been serving the public for years. The prices are reasonable and the selection is extensive.
This place came recommended through a family member. The owners are great, the customer service is excellent and the prices are great. From start to finish service was fast and reliable, would do business with them again.
Went in looking for an area rug to hang on the wall. Great selection, and they were very helpful and courteous. Great experiance!
A beautiful selection of high quality low price rugs. Our sales person was very helpful and informative
The service here was fantastic. It was so nice to be treated as an important customer. Good old fashioned service that one doesnt see any more. I will definitely be going back.
Excellent place for all your flooring needs, very nice salesman and knowledgeable, and price is very reasonable, and professional installation, highly recommend.
Wide choice of carpet. All employees very accomodating and helpful. beautiful job of installing the carpet.
Excellent service. Had wood laminate flooring put in and it was done quickly and looks fantastic.
A really wonderful experience shopping there, Hershy was very helpful and kind, knew the products very well, high-end products for good prices
Great experience. Beautiful area rug, good quality. Thank you Hershel.
The best rug store in townvery nice people
Excellent customer service. Very knowledgeable.
A beautifully carpeted stairway and so easy & quick with Moses and Brian.
Great experience. Got the job done on a Sunday on a holiday weekend .
Great place. They did a great job.
One of the best places to shop
He was very informative and helpful
Great customer service
I had a great experience.
Very fair pricing
Total reviews rating 5
109 Reviews for The Rug Store, Inc. 2023:
Review №1
2022-06-05My husband and I were so pleased with our entire experience of choosing and purchasing from The Rug Store.Mr. Stern was professional and helpful every step of the way.They have an amazing choice of rugs there, and let you take all the time you need to find the right rug for your needs.We love our new rugs, my home looks beautiful!Thank you Mr. Stern.
Review №2
2022-02-24Our experience with The Rug Store, Inc. was terrific. Hershy helped direct us to the right carpet to match our needs. Installation was quick and professional. We love our new carpets. We strongly recommend this company.
Review №3
2022-04-01I have used Moses and Hershey for years..(Used to go to Home Depot).. They are the best.. Good Prices, Nice People and the installers really do a great job.. Going here is the best choice for carpet. Thank you so much for being easy to deal with. Dont every change.
Review №4
2022-07-06We entered the store and were amazed at the selection. But even more so, how quickly the sales rep was able to find exactly what we were looking for. The appointment for installation was right on time and the installation was perfect. I would highly recommend this store to anyone looking for high quality at an affordable price.
Review №5
2020-08-22I worked with Hershey from The Rug Store twice. Once for all new carpets in my dads town home. The rug was beautiful and the price was very affordable, The installers worked efficiently and they left everything so clean! After this, I worked with Hershey again in my own home. I had beautiful hardwood floors installed and carpeting in my downstairs. Once again, the product and the floors look amazing! I am so happy with the service and the floors that I cant stop looking at them. I recommend The Rug Store in Monroe, NY highly.
Review №6
2021-09-20The Rug Store exceeded my expectations! The level of customer service is excellent. From the measuring to installation, they are a class act. I would highly recommend to anyone looking for carpet! Thank you Hershey and Moses!!
Review №7
2021-02-21I went to this local rug store to help support local businesses. I was very impressed with the reviews and it was warranted after meeting with Hershey. This is a family run business with Hershey being the third generation. They sell quality products with great pricing and most importantly excellent customer service. I will give further updates after the install but everything points to that being quality as well. Thanks Hershey!!!
Review №8
2021-04-26Moses Stern comes from a long family history in the carpet and rug business. He is extremely knowledgeable and has an exceptional gift of color and design. Mr. Stern is patient, great to work with and found the perfect rug for our home.There is no need to shop anywhere but The Rug Store. The Brinkmans.
Review №9
2016-09-11I am extremely happy with the carpet I had installed by The Rug Store! Service was excellent, Moses and Hershey were both extremely knowledgeable and very helpful in choosing the right carpet for me. They came out to measure immediately and had it installed within a week. The price was good and quality is great. I got estimates from both Home Depot and Lowes before deciding to go with them and they clearly had a better quality product in my price range. I definitely recommend this store.
Review №10
2017-09-18I had a very positive experience working with the father and son team of the Rug Store. They worked tirelessly with me until I was totally satisfied. Numerous visits to our home, several adjustments and modifications...all performed happily. They have a great selection, but the real value to me was the customer service and attention to detail. Several rooms of carpet, runners and rugs later, the end result is a beautifully dressed home. (By the way, their installers are top notch, kind and clean.) I would highly recommend this team to anyone.