In-store shopping
Yes
The Salvation Army Thrift Store & Donation Center in Hornell
Categories
Location on the map
Hornell, Steuben County, New York, US
Service options
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Phone: +1 607-324-4421
Site: https://satruck.org/
Site: https://satruck.org/
Opening hours
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:Closed
The Salvation Army Thrift Store & Donation Center in other cities:
Comments (59)
I have gone to this store fore years its always clean and the people are nice.The cloths are cheaper than buying new,the money goes for a good cause thats why I support them.
Staff is really friendly, and there are always treasures to be found!
I would love to be able to go to this store and not feel like I’m inconveniencing somebody. I came into the store about 30 minutes before close looking for cooking tray ( I know they don’t have a huge selection so I will be in and out quickly).Upon entry the store I was yelled at immediately saying the stores closing soon and then every five minutes after an employee stopped over to let me know they were closing soon. I get it everybody wants to go home, however consumer shouldn’t feel like they’re inconveniencing the employees.
I came in to browse and ended up finding a storage box I really wanted but it was not marked with a price. I asked an employee if he knew how much it was when I was interrupted by who I assume was a manager telling me that it just came off the truck and I had to give them time to price it. So I agreed and left my name and phone number so they could call me when it was priced. When I hadnt received a call 4 hours later I came back into the store only to find out that it had been sold to someone else! Why would something be put out on the floor without a price and why couldnt it have been priced when I was there the first time? Poor business practice in my opinion.
Bad. Pretty much all the clothes here are extremely worn out. Besides that, nothing is in order by size or labeled by size on the tags. You have to actually look at every tag inside the item to see what size it is. Nice if you have three hours to read tags. Even if youre into that, like I said extremely worn clothing items. I was here looking for work clothes, no go, and I work in the barns on a dairy farm so......
The store was a mess no fall or winter clothing out over priced for used items the thrift store is to help people to be able to get clothing household items at a reasonable price
Salvation army store in hornell has the rudest unprofessional management Ive ever seen... They ( Jess&Cheryl)... Refused to give me a phone number to corporate office to complain about them... They do not follow policies and most certainly do not represent the mission of the salvation army ... These people should not be employed at salvation army... I was banned from that store because I asked about one of the policies...I personally will never shop there or donate ever again...I used to buy from that store almost daily.Salvation army management at hornell store should be fired.
I enjoyed shopping at this store. I love the organization and tiddyness of items for sale. The cashier was in a happy mood. I will be back 😁
Not only did the barely have anything except clothes the prices on broken glass the price of the broken things they were asking for example a broken small figurines were 2.99 or higher
Real nice thrift store. Great prices and lots of name brands and current styles so you dont have to travel far just to find things that are left over from 1989! Nice selection of housewares, furniture, ect too! Definitely worth the visit.
Awesome I love getting lost in the store & away from the hustle & bustle in everyday life & the staff is very friendly & helpful I highly recommend it to anyone
I love the variety of everything they have from clothes and shoes to bedding to furniture and dishes etc.... prices are very fair . I have found many great deals ! Love the store and its employees.
Dont waste your time. Hardly anything there and the prices are too high. The Bath store was far better, but is now closed.
Refuse donations but the store is empty. Selection is nonexistent ever since they remodeled.
Found a great recliner for a great price with help from an employee. Thank you
Too expensive for second hand stuff.
Prices are extremely high at this particular store.very disappointed
They have a nice variety of things but the prices can be a bit high and Im constantly finding things I would like to buy but the tags are missing.
Over priced to take a risk of it might actually work. One might go in looking for a bargain but Ive seen new stuff cost pennies more.
Decent store. Large selection of clothing, some furniture, some shoes, kits toys, and a small room with books, movies, board games, and vinyl.
I love shopping at the salvation Army..
Its ok. Seems hard to find very good clothing or very cheap prices sometimes.
Most items were half off the original tag price!
You can get great deals here on many different products including clothes, electronics, furniture etc.
Pricey for everything being donated. A lot of items being sold are either broken, dirty, stained etc., And shouldnt be sold to begin with.
Prices got very high...such a shame to charge regular store prices for donated used items....wont be going here anymore
Just remember to wear face mask over mouth and noise whilr in store.
Great place to buy quality used goods at a more than fair price!
Yuck. Save your time and go elsewhere. Pitiful, no selection. Old, dirty clothes. Dunno how they stay open
Pretty good one. Found some records. Kudos, Mr. Army!
The manager was very rude to the customers, causing unnecessary and unwanted drama.
Always enjoy my time there
They are way overpriced for being a thrift store
Hate the crowd that shops there. Also got lice twice
Friendly and greet customers when comes in
Wish they would sort their clothes by size not color.
❤
Great program for the community. Needs more staffing.
I love this place. Great bargains.
Selection is limited compared to what it once was.
Too much junk and poor quality clothing.
I love getting old board games here
Best thrift shop ever
Awesome!
A wee bit high on price
I like it there
Good and friendly
Large inventory
The rude behavior of the older woman (manager) and woman with pink hair is very apparent. Store has a SAGuest wifi network... But it has a password and they refuse to give the password to guests of the store. The funny thing about the whole situation is someone was at the store for the big office and when I spoke to him. He just kind of shrugged it off and said Ill look into it.
Total reviews rating 3.3
59 Reviews for The Salvation Army Thrift Store & Donation Center 2023:
Review №1
2022-04-19Having seen other reviews about rude employees and customers being kicked out early, we called ahead and checked if it would be okay to come at 6:30. We were assured that was not the case and it would be fine for us to come. They told us the doors were locked at 6:45 but we could stay until 7. However, as soon as we arrived the man and older woman who were working began telling us (and another customer who came in just after us) very rudely that we had 5 minutes and wed better get shopping and if we didnt come check out at 6:45 they werent going to check out our items at all... None of us had anything to check out at this point. My friend and just left. I could understand if there were a lot of people or any of us had a stack of things to purchase, but there were three of us and none of us had anything. Very disappointing, poor service.
Review №2
2022-02-28Unfortunately there is not a negative -5 Star review for this. The employees are inconsiderate, unprofessional joke ! They have zero people skills and are a discrace ! Fire everyone one of the them should be fired!
Review №3
2022-03-29This store is a joke I was there tonight and got kicked out at 635 pm when they are open until 7 even threatened to call the cops I was refusing to leave at 635. They need to change their hours to say closing at 635 not 7 worst employees ever if I was in charge they would be fired to talk to customers like they did
Review №4
2021-12-27We went to this store, the chunky sales lady with pink and yellow hair was upset because we were coming in at 6:15, and they close at 7. She made my husband leave to get a mask, which is understandable, when he returned with the mask she had locked the door at 6:33 and rudely told me you cant let him in after Ive locked the doors. I told her I wasnt and that I was leaving. The store doesnt close until 7:00 pm. Just another lazy person not wanting to work and do their job. What a pos.
Review №5
2021-12-28Rude service. Was told to wear a mask even though every other store Ive been in has not made me wear one. Dont we know by now that the masks do nothing but make us breath our own carbon dioxide.
Review №6
2022-03-04This store is very clean . Very easy to find what you are looking for. Only thing the prices are to high for used clothes.
Review №7
2022-05-04Very very limited selection and the prices on the furniture are way to high for the shape they are in . Sorry. Wish it was better. More of the Knick knack items would be nice . Prices have gone up too much for a Salvation Army store. Its supposed to help poor people out.
Review №8
2021-10-21Prices have tripled. $7.99 for a shirt from Walmart thats used. Also if you complain about prices and corporate messing it all up the staff might throw your card at you and swear at you in the store. No thank youuu.
Review №9
2021-12-16They are lucky they even get one star. Managers are nothing but disrespectful and prices are outrageous this place should be shut down
Review №10
2021-11-23The staff is rude, google says that the store closes at 7:00 pm, I arrived at 6:30 pm (I was going to make a quick purchase) a old lady came out screaming just as I was getting out of my car we will literally close at 3 minutes definitely I will not go again, she should have waited for me to get out of my car, open the door and kindly say “sorry, we are about to close” if you had a bad day you dont have to treat badly the others for that smh 🤦♀️