In-store shopping
Yes
The Salvation Army Thrift Store Rome, NY in Rome
Categories
Location on the map
Rome, Oneida County, New York, US
Service options
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 800-728-7825
Site: https://satruck.org/
Site: https://satruck.org/
Opening hours
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:Closed
Comments (66)
I got to the Salvation Army store regularly. Now that there are Covid measures in place, (having to wear a mask, social distancing, etc..) Its not as good of an experience, because we are not allowed to use the dressing rooms or the rest room. How will we know if something fits or if we are happy with an item if we cant try it on? There is no refund policy, so better be sure something is your correct size, no room fir guessing because you lose money if you get it home and you are not pleased with it. So thats why I gave this last experience 3 stars.
The main staff is quite helpful but the management is quite rude,ill tempered, and generally unprofessional.The prices are way overpriced even by the main HQs standard according to an anonymous employee. So if you have a complaint about prices call the Syracuse division and theyll handle it. Theyre quite helpful.Also, be extremely careful when buying furniture. Rumor has it that some people have had their furniture stolen.Overall, poor management leads this great, helpful store to sub par standards.
Clean, lots of selection for any category, never know what treasures youll find. Reasonable pricing even on big ticket items. This store is much better managed than others Ive been to. Employees are friendly and always working to keep things updated and neat. Recommend it.. My go to store.
I LOVE shopping at the Rome Salvation Army! The staff is friendly, and they always have plenty of inventory to chose from! I like shopping at Salvation Army because they give back to the community! I LOVE SALVATION ARMY! God Bless You!
If I could put zero stars I would. Cant try on anything nor can we return anything if they dont fit. When asked why, covid naturally is to blame.... But covid ironically is not to blame for not taking donations. So if I spend 100 dollars on items but 50 wont fit .... I eat that 50 because they cant take items back but Im more than welcome to re- donate the same items to the same facility for free.
Very clean and organized..wish there was more.furniture and also.the prices werent as cheap as i had thght they wld be...but overall a great salvation army store
I love the salvation army in Rome but the prices are a little higher than they should be for use items and one of the managers there is not so friendly and I feel she keeps all the good stuff in the back for family purchases as I noticed two weeks ago other than that I allways find every thing I need
A bit high priced on some items but for the most part, you can get good things fairly inexpensively. They take care to clean the items but watch packaging for missing parts. People donate stuff that doesnt work so test your electronics before purchase.
The cashier was very polite and she made sure she told everyone the new rules due to Covid-19. The store was also nice and clean.
Just to let folks now I’m bringing in a large number of 2x to 4x clothing on January 20th or 21st. Jeans, slacks, shirts incl very dressy, winter boots and summer sandals size 11, more.
There is a young man named Earl who works here. He is kind and a hard worker. This review is for Earl. Good job!
I love this place. I can always find exactly what I want. I can also always find a new treasures too.
The place is clean, has alot of different things, associates are nice and willing to help.
Prices are insane here, its always difficult to make donations too. They always have piles of donations outside.... Maybe they wouldnt if they priced things lower!
I went there on 10/3/18 and bought womens apparel and the workers were very helpful excellent experience today ty salvation army thrift store I look forward to coming in soon.......
Over priced, used items for new prices. Clothing was a pain, had to dig through everything because they were only sorted by type.
Update your website! It says open at 8. I just drove a half hour for nothing. Thanks alot !
Very organized store! Helpful and friendly staff
Was denied entry because they had TOO many people in the store..... must be sheep can only shop here....
Pleasant helpful staff however; store looked like a bomb went off.
This is a big store & has lots of things to look at
Its quite a large store, considering its just a thrift shop. Things are very well arranged, again considering its a thrift shop.
Found some wine glasses and a couple of really nice pots and pans.
Prices a bit high on furniture but found a sweet pair of boots!
Total reviews rating 4.1
66 Reviews for The Salvation Army Thrift Store Rome, NY 2023:
Review №1
2022-06-12I really wish cashing out was easier here. It takes forever for someone to come up to the register and then their machines are always slow and they never have my rewards information. That’s my only complaint about this place. Other than that they’re one of the best in the area.
Review №2
2017-12-22Ehh...to me it seems like it has gone downhill a bit caw caw. At least what they accept to sell to people. Some of the things they have are VERY worn in and still charge almost half the retail value of it.Employees were nice, at least the ladies in the front made a conversation caw caw.The need some music in the back of the store as well, it just becomes a creepy zone when you go back there.
Review №3
2022-02-03This is my Go-to place for clothing for our large family. Half price ticket day is Wednesdays. All color coded tags hanging over the register are half price, just love it! All the essentials that you would need for a household are here for much less than you would pay at a regular store. The store is very neat and clean.
Review №4
2022-05-04The staff is always smiling, no matter what time of the day! Love it!
Review №5
2021-10-26Great store, always clean, great prices however you should probably fix the times youre open because it says open at 8am when theres a sign that says open at 10 and me and my husband drove 20 mins for that when it said open online... Fix that and stores perfect.
Review №6
2020-10-20Love this location. The staff is awesome, especially Elena. The store usually has a good selection of things and the staff doesn’t hide all the good stuff to buy later. The store doesn’t stink and is pretty clean considering. My only complaint is that Salvation Army itself doesn’t donate to people who lose everything in a house fire or some type of natural disaster.
Review №7
2021-01-15Great selection in the store today. Havent been there in almost a year. Had a ton of clothing in my cart ready to try on but the fitting rooms were CLOSED. Ended up putting back 20 or so items, sadly. Not sure what COVID19 has to do with trying on clothes but they lost a good amount of money today. Will go to Wal-Mart, the fitting rooms are open there.
Review №8
2022-04-29Its okay got a nice jean jacket for $8
Review №9
2021-10-06One of my all time favorite stores. Ive found more Nike, Under Armour, Adidas etc from there at low prices. Love it
Review №10
2020-11-28Clean. Well organized. Good selection. Staff had their masks on right and actually asked a customer to put theirs on correctly, over their nose. I wish more places were like this.