I received a gift, a necklace, from this store that was not to my liking and was hoping to exchange it. They refused to grant any exchanges, using COVID as a reason. As if there could be any conceivable public health grounds for such a policy. I would discourage anyone from buying gifts at this store unless they’re OK with the possibility of the gift recipient being stuck with a gift they do not want.
Review №2
2018-12-01
Wonderful shop with numerous gifts for your special occasion. Great service by friendly staff. We were looking for special socks, which they did not have so the owner order for us while we were there.
Total reviews rating 3.8
3 Reviews for The Silk Road NY 2023:
Review №1
2020-08-10I received a gift, a necklace, from this store that was not to my liking and was hoping to exchange it. They refused to grant any exchanges, using COVID as a reason. As if there could be any conceivable public health grounds for such a policy. I would discourage anyone from buying gifts at this store unless they’re OK with the possibility of the gift recipient being stuck with a gift they do not want.
Review №2
2018-12-01Wonderful shop with numerous gifts for your special occasion. Great service by friendly staff. We were looking for special socks, which they did not have so the owner order for us while we were there.
Review №3
2019-06-02A nice selection of unique gifts.