The Wash Experts in Brooklyn
Site: https://www.thewashexperts.com/
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:9AM–9PM
Do you like waiting in line for two hours? Do you like having your car rammed into by a vacuum? Well this is the spot for you! Not only will you wait for an ungodly amount of time but they will make sure they damage something.
Just try this place please you’ll never go to another car wash ever again. Quality wash and they put in the work regardless of time or size of line no rush process. They put in that elbow grease in washing your vehicle. They are the only place that offers 24 hour rain or snow coverage. Enjoy washing the work they do every time l. This place is so good you’ll enjoy leaving a review. Check out there instagram it’s always a car show inside.Process is super Thorough1. Wash with water2. Clean wheels with hand brush3. Foam entire car4. Hand scrub5. Rinse7. Undercarriage wash and wheel wash with pressure7. Then goes into the magical wash cool process to watch8. Hand dry and air dry car with air blower and vacuum they attack the inside 5 deepClean windows inside and out9. Then you leave with a spanking clean car10. Then repeat the next washAll this for about 15$ just for outside washI leave 5$ tip every time they deserve it
Best car wash I’ve ever had period. Came at night right before they closed so no line. I drive a white car that was filthy and when I left it was sparkling!!
Sometimes they rush through your car and sometimes it comes out amazing, I just have to watch them and see if they get all the spots on the inside
I take my car here to get washed , and I realized they didnt put my mats back in I came back and asked the manager he said no we dont do that. Tried calling owner no response I will never take my car here again. Its not the Mats its the principal.
Overpriced car wash. The same service you can get for $15-$20. Took 40$ ”everything”, the trunk is included. They forgot to vacuum the trunk until I told them, when I was getting back my car. Missed a lot of spots. $15-$20 maximum price for this car wash!
Pulled up for the first time with my Model Y after finding them on social. Got the $50 Bells and Whistles after NYC dumped a lifetimes worth of salt on the roads over the weekend. The line was incredibly long (waited just shy of an hour) but it was worth every second.Let me tell you: my car literally wasnt even this clean when it was brand new. Inside and out. They also had a comfy couch. It was great.This place is equal parts an Instagramable experience and one of the best car wash places in town (genuinely).I will absolutely be back, although my timing will be better next time to avoid long lines.
Amazing job - honestly great value for what you get. Hand wash by super hard working guys, then machine rinse, then hand rinse and dry AGAIN. The only issue is that it can take a super long time if all you want is an external clean (need to wait for interior cleans if they’re in front of you). Recommend overall.
Please stop using this place to teach them to do better service!!!! Usually I was using this place and service was great 2-years ago. Today I brought my car to full wash and paid $44+tax. The guy said you car is ready, I saw my car it’s dirty and dust inside (not vacuumed well) and outside with rims was dirty. That’s shame!!! I never use this place again and please not use them. Let’s give them lesson. DON’T RECOMMEND!!! From OWNER no apologies, he wants say it’s customer fault to do it tell. LOL, even the owner not respecting customers ! Let’s teach them lesson, please stop using them
Went for a basic wash to get all the salt off my car.$17, not a bad price. Wait was an hour long just to get it started. Next morning I noticed swirls in my paint job. Terrible. If you have an expensive car, don’t take here unless you plan on claybarring and polishing after every wash.Edit for response to owner: with your logic McDonald’s also has a lot of customers, therefore it should be a Michelin star restaurant
This place is a spa for your car no matter the size no matter the brand no matter the color. I’ve brought my car here multiple times and every single time I’ve had a wonderful experience I’ve even convinced to start bringing my bosses cars here also. Yes sometimes because not a single person on this planet is perfect there are missed spots( super rare) to the people complaining stop being a Little unmatured uncultured human being and just tell the guy: hey buddy you guys did a great job but here’s one spot that you guys missed that I’m going to cry about on Google reviews because I didn’t have the balls to ask you. The service is great the workers are diligent the end product as always beyond satisfaction and the owner is hilarious.
Paid $ 321.16 for bad detailing -----front mats are left with huge coffee stains , dashboard left with out polish .front and back bumpers have stains , windows have marks all over , very bad job overall .
So definitely not the cheapest car wash in Brooklyn, but for the price, probably one of the best washes I’ve ever gotten. I can typically get into my car after a wash and immediately find faults, not today. There will be a wait, but it will be worth it.
It was an alright experience. I paid $48 for the “Everything” on my Mazda 3. I appreciated that it was a hand wash only place. I showed up at 9:15am on a Saturday and there was already a massive line. Car was coming out 2 hours later which was MUCH longer than I expected. They did a decent job on the exterior but there was still some debris on certain parts of the car. Didn’t have time to ask them to re-do anything as I was already running late to get back home. Also, in the process of cleaning the interior, they dislodged my car mats (which get tucked under the seats and clipped into the trim) which wasn’t great as I had to readjust them but not really the end of the world. Overall, not a bad experience but probably won’t be back for this specific service. Most of the positive reviews and photos I have seen seem to be for the full on detailing packages so might come back in the future for that.
Great car wash! I take my car here all the time. A bit of a long line to wait on but you get a brand new car every single time! Great spot!
I arrived at 5pm on a Monday evening and wasnt greeted until they were almost done the car before me at 5:20pm. This isnt a huge deal but I am big on customer service. I think people should be greeted when they arrive at a place of business. Other than that the actual service is good. A bit pricey but totally worth it. This is my third time coming here to wash my friends car and they always do an amazing job.
Amazing work.. kinda pricey.. but worth it compared to the 3 hour wait times for other hand washes in the area..... this place is quick
It was great, they cleaned my car, they cleaned place that I couldn’t seen it.
Went today and got the everything package. After I got home I realized they didnt even clean off all the dead bugs all over the front of the car. Not worth the $40 at all.
They charged me $228 for a deep wash and washed my car with no difference, every where were white lines from the detergent, when I call them their phone is not working it seems to me that this is a fake company when they said they will wash my car with an exceptional price it seems all lies,
Quality cleaning that wont break the bank. But the wait is long. Arrived at 8:30 am on a Sunday, 30 minutes before opening, and at least 15 cars were in front me. Left at 10:45am.
This was my first time at The Wash Experts. I usually wash/vacuum my car myself or go to a place on Coney Island Avenue. However, after a layer of salt was caked onto my car (thanks, Dept of Sanitation salt spreaders), coupled with the freezing cold, I decided to treat myself. Honorable mention, I have a medium sized corgi that I take hiking and to the beach. My car was filled with several months of dog hair, dirt and sand. At this point, it was worth the splurge. Did I drive past 10 car washes and thirty minutes out of my way to get to The Wash Experts? Yes. Was there an hour long wait? Yes. Was it worth every second? Absolutely. YES.I purchased the Everything package for $48. Holy. Smokes. I felt like I spent $125+. First, while I sat in the drivers seat, they hosed my car down with water. Then, they sprayed a bright green foaming cleanser and a team of four guys hand washed my car and scrubbed the rims. Finally, they rinsed my car. Honorable mention: every employee works REALLY hard, but what made my day was seeing them smiling, laughing and joking around with one another, while getting the work done. It seems like a great work environment, despite how laborious it must be in literal freezing weather (one guy was chipping away at the ice forming in the street). Phase 2: I was asked to exit the car so that my car could enter the car wash to be washed AGAIN and waxed! Like, what? That hand wash wasnt it?!? I thought the exterior was done! I walked across to the other side of the establishment, up a flight of steps, and sat in a warm enclosed waiting room, with comfortable seats and flat screen TVs, a vending machine and behind a long sheet of glass that allows customers to observe Phase 3: my car being vacuumed and every crevice being wiped down by three different people, armed with spray bottles and wash cloths. They removed and cleaned my weather tech floor liners, vacuumed underneath the mats, wiped down the inside of the doors, cup holders, wheel, etc. and wiped off the nose imprints my dog left on the inside of the windows. I even saw a second employee go back to vacuum AGAIN because it wasnt up to his standards.The best part? They found a pair of AirPods and left them in my cup holder. I told the employees that one of their colleagues must have left them behind by accident, but they assured me that the Airpods were found under one of the seats. Wow. They absolutely could have stolen them but didnt. I wish I had commended their honesty to their boss, but I wasnt thinking fast enough and didnt want to hold up the procession line. If the boss is reading this, there was one guy with a green Tom and Jerry hoodie and two other guys in my cars team on Saturday, January 23rd, 2022. Please thank them. The Airpods belonged to my son.Ive never had my car detailed and cant imagine what more anyone could do to make this car look any shinier! This was such a satisfying experience. I felt like I was receiving celebrity treatment. Im a bit of a clean freak and they did a better job than I could ever do.Thank you, The Wash Experts.
Had the worst full detail car wash experience with them. If you have a new car they will take care of it because it’s easy but if you have an older vehicle they will make it worse. Wiped with windex the whole interior, dashboard plastic became gray, erased marking on buttons, left soaked wet carpet on floors. No detail wipes, even no cheap air freshener at the end. I rather get from them “No we don’t deal with cars like yours” and go somewhere else but they took my money and made my car worse. Never again.
2nd time going to this car wash and second time I’m dissatisfied. They charged me 70$ and it wasn’t even properly cleaned. Won’t step foot into this place again.👎🏼🚫
They were good before. For a 80 dollar car wash I expect not to have smudging on absolutely all my windows. Walked up to my car told them 2 wipe down my windows again cause they were all smudged up. That didnt help much tho. I suggest finding another car wash.
Amazing wash n wax, definitely get your car here for a good wash especially after a dirty drive.
This is by far the best hand car wash in NYC.
Arrived at 7:30pm and they turned us away, even though it says they close at 8. Annoying because we drove out of our way to get there.Reply to owner: we were hoping to just get a simple wash. It did not look like a long line when we got there. Your about says service in 25 mins or less so we thought we had the time. If you dont take cars after a certain time perhaps updating closing time on google would help with peoples frustration.Update: Just got this lovely message from them on instagram
Left scratches across the right side of my car! I should’ve just waited until the next day to go to the other car wash spot I usually go to. Literally only went to “The Wash Experts” because they were open at the time. They didn’t even wash the car properly, I had to touch up my car after the wash, what was the point?!In response to the owner, buddy I checked my car the same day for the scratches. It was my own fault to go to your shop, should’ve never went to your shop in the first place! This is exactly how you lose business!
Great Car Wash . Hand wash so it never ruins the paint . Always leaves your car looking brand new . Usually a long wait time after 12 but that is how u know they the best ....
This was my first time going and it was definitely worth the experience. They take their time and pay attention to detail. They cleaned parts of the car an average car wash place doesnt clean. I will definitely go back again.100% hand wash is the best!!
My friends and I been coming here for 6 years every friday. Not what it used to be. The workers spend the wholeeeeeee time goofing off and laughing blasting music chillin and do not put in much effort at all. Bare minimum. Everyone that comes here has to point out spots that aren’t clean. It’s annoying already. Like do your job. The spots are visible too! not petty stuff. Like coffee stands and sticky marks or dirt. If you try to complain to the guy that’s in charge he doesn’t wanna hear it. He doesn’t even supervise them he spends his whole time collecting cash in front lol. Also when they’re all up in your car and driving your car they do not wear a mask. The guy who drove my car up to me sneezed and I had a argument with him. Like really gross.. he was visibly sick , another customer in the waiting room even commented on how he kept sneezing cleaning his car in the lot. Turning real low quality.
Honestly I hate to leave a negative review but after current car wash I felt that something is missing in advertising service to be delivered. First of all regarding all positive reviews and feedbacks I was expecting to be serviced the same way as described. I been told for “full “ service which is priced $60 before tax get my suv completely cleaned from inside and out as well. But unfortunately my sunroof wasn’t even touched, not speaking about the trunk. Also passenger and driver doors wasn’t clean in proper way as all mess before remained after. See attached pictures. Anyway I left tips for the crew as I thought it wasn’t they fault but management. Unfortunately I can’t recommend this place for car wash as it’s doesn’t succeed all customers needs….
Just washed my car there. Excellent service. You get what you paid for. Very pleased.
Best handwash place. I come here once a week on Sundays. Get here early as the line forms quickly. Typical wash takes about 40 minutes start-finish. It is expensive but well worth it. They also have a very relaxing waiting area. Overall, highly recommend.
Long wait time, but it’s worth it. Amazing washes, car comes out so clean, and I love the fact that they take care of your paint.No harsh machines or towels.
Glad to see the owner saying that they take people 25 minutes before. I came thirty two minutes before last week and the guy told me no. He said I have to be INSIDE by 7:30 doesn’t matter if I waited online. Guess it was to cold for him to come tell me that. Today it’s freakin 7:12 and they stopped taking people. Theres seven cars waiting online currently here with like 12 workers. Two times wasting my time this month 😭 done*response to owner- I guess I should’ve been more specific, there was two cars in already, one going through the water machine,one getting it’s pre hand wash and one that was just about to go in. So technically there was only four cars ahead of me and if you’re saying four minutes per car I don’t see how my small car couldn’t have gotten taken lol. We’ve met before I’ve been a continuous customer, things were much better when you used to be there. I understand it’s a tough job, unfortunately a lot of us have tough tiring jobs, we all have long days and we all want to get home and relax, so if I am showing up at a car wash at 7:12 and you advertise that you close at eight I don’t wanna waste my time driving there for 40 minutes after my long hard day as well. Respect for everyone and there time! The workers and paying customers.
Best car wash I ever been too. I live in New Jersey but work in BK so I choose to hop over here after work even with their wait time. It is definitely worth it.
I went to this place just yesterday. They werent completely awful. If you want a very standard wash they are fine. But I paid $55 and there were multiple parts of the inside of my car that clearly hadnt been touched at all that I am going to have to go back and clean myself. Nobody even handed me the car and said thank you, its all done. They just left it and assumed I would figure that out on my own. The inside of the side of my door needed vacuuming and wasnt touched. The dashboard had these same pink dust particles I noticed earlier that day. Will NOT be going back - especially considering their high prices and extremely long wait times. Not worth it.
Recently got my car wash here, they guy says they raised the prices on the car washes which it’s totally fine with me. But if the price on every sign says $55 they should charge you $55 not $59 this is false advertising I go from what I see on the board and I tried to pay with card and they wanted to charge another fee, this is ridiculous. Before you raise the prices change the sign or put a sticker over it.
Please don’t take your car here. the owner of this business does not care about his reputation, let alone taking the time out of his day to attack someone on social media. work on your business with the same effort!
I would not recommend this place to no one expecting a good car wash. I thought if you go @9am they wouldn’t do half a job, but in fact they barely did a decent job, I left woth spots and dried dirt around my car, half a dried car, my garbage still in my car, and my mats were placed back into my car wet. For $50 and recommendation from two friends I’m extremely disappointed and will not return nor will I recommend this place. Not what I wanted to deal with after a 18hr overnight tour.
Came here a few times to wash my car. One time better than the other time. Sometimes there were spots on the car that weren’t properly washed. In general my car comes out looking very clean. One time came out with a small dent and scratch that I haven’t seen on the car before but anything happens. Didn’t give it much importance because I had no proof it wasn’t there before and it wasn’t very noticeable. The owner is very nice and was quick to try and fix the problem. However it needed more than compounding the spot. I’d suggest inspecting your car closely and take a video to have proof for any damages before a wash. To not accuse the place for any damages they didn’t do, or to prove that they did it. Nevertheless, great spot.
I did the exterior detail, paste wax. The guys did a great job. Also added a basic interior cleaning.Not cheap, but outcome was great.
I washed my car here 4 times. First 3 times job was done amazing. However yesterday 03/07 was a disaster. They left scratches on the left side by the trunk area. Also they barely wiped the exterior , i had to clean it once i got home. The Owner tells you online to check the car before you leave, since the place is so busy they bring the car out for you, they give you the key and guys have to rush back to work. I was there before and i never had a problem like this so i didnt check the back of the car. But when i got home i saw the scratches, its horrible, i have a brand new car.Like i said before i didnt check the car right there, i checked 10 min after i left car wash and got home. And to reply to the owner: no need to be rude, i have a brand new car, i check it every day for scratches and it wasnt there before i washed the car, i dont need to lie or come up with the stories. If you check the recent reviews you can everybody is saying the same thing, people dont need to lie about it.
I always see a big lane for car wash.Stop by to do detail for my car, I have no idea why but this guys said they can’t do it…So if you need just regular car wash may be they can do it for you…
Best car wash ever. They make sure they get every spot! I had paint splashed all over my car and somehow they got it out!
Honestly I only come here cause it’s 1 of 2 hand wash spots in Brooklyn, they always have a long line and they miss drying spots on the car every time so I always grab a towel and do it myself after they finish. Plus they don’t take credit card which is kind of annoying since most people don’t carry cash anymore. Their work is not atrocious I just think it’s gone down since they gained clientele.Edit : They accept all forms of payment, that’s great your business is in the 21st century. I’m glad the owner took time out of his to day to say he’ll accept our money in any form but doesn’t acknowledge the way his customer feels about his services. Amazing customer service ! This place just turns into more and more of a joke every time I go.
This place hand wash all car, no mechanical machine.. they do a great job, if you go be prepared to wait a bit as the lines to get in are very long, but worth the wait when you see you car come out looking brand new! (Lincoln Nautilus) wont wash it any other way!
For 80$ they washed like a regular wash... I had different expectations.
Paid 48$ and it took about 40 minutes and then they freaking scratched my car and tells me that it was already there. And it was still dirty on some places and they didn’t clean it good inside. Still had the same coffe stains on my dashboard and and some other things.
The tough guy who owns this place is a spoiled mamas boy. Cars are washed improperly with dirty towels. Dont advise coming here unless you want some swirls on your paint.
They’re really good !!!
Bad…
Came here at 4:15pm on a Monday. They are closed. Also wouldnt pick up my calls. Very unprofessional. These seems to be the case with most of these high end wash spots where they are managed by kids. Sad.
All the 5 star reviews are lies place no good straight garage
I waited 2 hours for a mediocre 15 minute car wash that cost me $55. I couldnt even get off the line because the guy made me pay upfront before I could even consider escaping the steep line of cars blocking me in. Waited 1.5 hours to pull my car in... got out and waited another half hour for it to be done. But the wash itself took 6-8 minutes and then it was in line waiting for it to be vacuumed and waxed. That wait alone was another 15 minutes. Car looked the same as when I would bring it to a $20 car wash. I wouldnt come back here. Save your time and money.P.S.It turns out theres always a long wait because people who pay for their membership gets to skip everyone else on the line.
1. This place is overpriced.2. Long wait.3. They left many spots on the car & new scratches all over the place.4. They do not clean cars properly.5. When I mentioned left out spots, they started arguing with me.6. All in all, $71 + tips = not worth it.
I waited 2 hours for a mediocre 15 minute car wash that cost me $55. I couldnt even get off the line because the guy made me pay upfront before I could even consider escaping the steep line of cars blocking me in. Waited 1.5 hours to pull my car in... got out and waited another half hour for it to be done. But the wash itself took 6-8 minutes and then it was in line waiting for it to be vacuumed and waxed. That wait alone was another 15 minutes. Car looked the same as when I would bring it to a $20 car wash. I wouldnt come back here. Save your time and money.P.S.It turns out theres always a long wait because people who pay for their membership gets to skip everyone else on the line.
I love how they wash my car, it’s a bit far but it’s worth it. They spray water then soap, and clean the top section of the car with one Mitt and switch to specific mitts for the bottom of your car (WHICH IS HOW ITS SUPPOSED TO BE) then the move it under the wash machineThis machine is top notch, 360 degree wash, not missing a spot, with them washing it with mitt and the high pressure machine there’s not a single dot of dust left, then they air dry every door, wheel, headlight, grill and mirrorsThen They do The interior, and wipe down to get rid or that build up dust.Waiting room gives you a full view of your carIf/when they don’t answer I don’t blame them they are a hard working team always on the move
They do best but you have to take care about your items in your car if you’re having a interior cleaning!
Greatest car wash ever been to. Prices are not high for what they have to offer. So happy with the way they are so thorough, they are not looking just to make a quick buck. They actually treat each car with the care it needs. Also the employees are great, the owner also has a good attitude unlike other places I’ve been to. Will definitely come again and refer others!!!!! A+
First time taking 2011 Nissan Rogue for interior detail. I ski, hike, camp and bike alot so my interior takes a beating. They made this car look brand new inside and it is sparkling clean. They took out the seats, cleaned out all the glass from a previous incident in my trunk, and cleaned every possible nook and cranny and just exceeded my expectations. $150 for exterior wash and interior detail. 4 hours. Well worth time time and money. I will 100% be back. Thank you.
Their Instagram page is awesome so I decided to check it out. Truth be told, it’s overhyped. They weren’t careful with my car. The guy scratched the leather with his boot on the way out, and they left streak marks all over the car. Other surfaces weren’t wiped down or cleaned at all. I can tell they did their best but it was definitely rushed. They’re too busy and have too little staff to give you the result that you’re expecting from their advertising.
They used to be the best! Don’t know what happened!! I just left there after paying for a complete wash and I’m disappointed! My rear view mirror, my cup holder, my arm rest n my navigation screen wasn’t clean. I patiently waited an hour for an hour for an incomplete wash.
Its an okay car wash with decent prices. Top of the car is always sparkling but the bottom half upon closer inspection always has a few missed spots. Attention to detail is missing.
How long does it take to understand a simple request?I’ve asked a few times in a row not to clean the windows from inside and every time I come out they’re dirtier than before I came in.
Finally, a car wash that gets it. Brought my car here for the first time and was very pleased with the outcome. This was the first car wash that blew out the mirrors so that when I drive off, it doesnt splatter all over the side of the door. I highly recommend this one.
Nice, quality car wash. 90% of the customers were driving $80k+ cars, so their clientele are of certain income. I got the $40 package which is like clean all but no spray wax (that’s in the $50 package). Many fine-tune options each around $15 extra.The waiting area is nice, there are massaging seats that work with a credit card, now that’s a very good idea for both the customer to relax and the establishment to make some extra money.All in all, the quality of their service is praiseworthy. I’ve been to many, many car washes and they all miss a spot here and there, safe to say these guys missed the least amount. But, as with everything, quality doesn’t come cheap.
I’ve been looking for decent car wash in Brooklyn for a while. And I finally found it. I’m watching my car washed right now and I’m absolutely amazed by the service. For 50$ they are cleaning everything so thoroughly that I can’t believe my eyes . My car has never been so clean since we got it . Very professional service . Absolutely worth every penny!
Best bang for your buck! I will now forever come here!
Best HAND wash in Brooklyn. Other car wash spots they all tell you that their car wash has hand wash but they charge you way too much and dont even do a good job. The Wash is my go to place for any of my cars. Decent prices
Ive only been once and I really want to give them five stars because they were meticulous in cleaning my vehicle. But I had to take off two stars 1 they joke and giggle a lil too much they could be more efficient with their time and 2 they shouldnt be wearing watches or bracelets or rings when working they scratched my windshield tint 1 1/2 inch. Good clean wash tho...once I sprayed THE LAST COAT©™ ceramic spray on it...Audi was Flawless...
Best hand car wash thier is! They do a superb job! Have a nice waiting room. Lines could be long sometimes to get your car in!
This is the best Car wash ever .People are awesome quality is much better then anyone else .I went to a lot of different places no one does the job like The wash experts so whoever is not happy its because you have an old car and there are no chemicals that can wash age from it. Stay positiveDefinitely recommend 🌟🌟🌟🌟🌟
Been coming to The Wash for years - Where else can you go where they offer a 24 hour weather guarantee and constantly have a line of loyal customers and seating for everyone.Owner/Manager are both very knowledgeable and will answer any questions you may have and can offer suggestions to local areas if you are not local.
My first time this past sunday afternoon and i was here the time to check this place out. I went in the beginning was great and the wash look great but when they were getting my car to get vaccum i was waiting for almost an hour to hour an half. They had 4 guys on one car that doesnt make sense ona busy Sunday you put one guy per car. One car can blow the water and then vaccum and clean the windows. Very bad experience.
It my first time coming here the guys that dry my vehicle are not professional at all. I have a jeep wrangler with a new paint job. Were the spared tired goes the glass there he closed it wrong now I have a long scratch back there because the guys dont know what they doingI WAS THERE TODAY 3/7/21 the time. I was there is from 5pm to around 6pm
Can’t believe the response I had from this place not only management sucks worst place ever it’s a waste of time and moneyLook all of the pictures from top to bottom
Great place! Great prices went for my first wash as I’m a new driver and each car they take they treat it like it’s theirs and make sure it looks good only flaw is they take mad long because each car they clean every inch and spot!.... Also great waiting room 10/10
This place washes the cars very well, but there very unorganized when it comes to drying the car, it’s such a very long wait to dry the cars that it’s not worth driving to this place if you live more that 10 mins away… there constantly backed up when it comes to drying the cars, I waited literally 35 mins to have my car dried… you see these worker walking all over the place, the bosses should have painted lines on the floor some type of lines and have 2 workers per car, not having every one scrambling…it’s very unorganized when it comes to drying the cars…
The location and interior is nice. But how they wash cars - is not good. I paid $33 only for exterior wash. They did not wash out blue foam, so that was leaking from all around the body for a while after that. They left a lot of unwashed spots. To wash the roof one of the short guys claimed directly on the door threshold (without covering or protecting it) with his work boots so he scratched them and did not clean them. Bring your old car or cheaper car, but do not bring your nice or expensive cars, they do not know how to work with good cars.
Is a good car wash but only exterior the dont vacuum and they dont clean inside and I pay for my suv lexus only$11 dollars
Do not go here. I went with my 2009 328i and ended up having the trim of my headliner peel off due to water getting into the sunroof. I made sure that the sunroof was closed before entering the car wash, and I checked with a mechanic to verify that all of the water seals and pipes to evacuate water on the sunroof were functional. I called the owner and received a huge attitude when asked for a refund, with him stating that it was all my fault and that the mechanic is somehow wrong about my seals (which the owner never checked on my car in person, yet is making such an accusation). The talk with the owner was very unprofessional and he proceeded to call me a liar along with other insults. Disgusting place. Dont go here.
This is the only place I will let wash my car. The best in Brooklyn!
They used to wash good but lately now they don’t. I told them to wash 2 of my floor mats but they only washed one of them. They left lots of spots uncleaned, i am talking interior and exterior. It’s just disappointing when you pay lots of money
This car wash is one of the best in the city. They work on each car thoroughly so it takes pretty much time that I have leave there. Anyway, never been disappointed with result. Recommended to all my friends.
Long wait but its worth it.. I love the work they do here
Crazy attention to detail
They do a good job. Therefore expect long wait time. But worth waiting.
After reading the Owners response to negative reviews, I am left with a bad taste in my mouth. Review changed to 1 star.Dear Owner,I would change my attitude towards people unless your friends can keep your business afloat. The world is too small to burn bridges!
They are a horrible business. They are cheaters and Liars. The Owner is a horrible human being, Be prepared to have nicer cars then yours to go ahead of you even though you just stood in line for 1-2 hours. They take your money first so if you decide to leave they wont return. They threaten you with their workers. PLEASE do NOT go here. Please. I stood there for 2 hours with my kid for her first car wash experience. I was next in line and guess what, 3 cars that were nicer then mine went ahead, they told me that they are better customers then i am even though i paid the same price. I asked for my $ back, they stated NO, read our policy on the inside of the car wash, i stated that i didnt reach the inside, they did not care and asked me what would i do about it. Yes, start fighting when my kid is there. How adult of you. There are much nicer car washes in the area. Please DO NOT come here. PLEASE.
I washed my car there one time, they gave me business card. There wrote Sunday working from 9:00am - 7:00pm. I came at 5:00pm Sunday, they said we closed. There was sign before entrance ... Sunday 9:00am-7:00pmI never go there again, I recommended that place to my friends. So now Ill tell to all my friends DONT GO THERE!I found better place, now all my friends going there ....
Treat cars with care and do a wonderful job. Definitely worth getting a touch less watch often.
Called the place wanted to schedule full detail and speak to some one in charge, guy picked up the phone, I said - hi, how are you, wanted to bring the car for the detail, who is this? guy says - car wash (ROFL) I said I know that, just wanted to know who I am talking to? guy hangs up the phone...called back few times they dont pick up..needless to say the car went to another carwash for the full detail.CUSTOMER SERVICE ? non existant at the place!all the good reviews are written by their budfies.Stay Away from this place.
My friend recommended this place to me but I havent washed my car yet. I went with my friend when he went to wash his car, for a hand wash on the exterior, its 15 which is very cheap. His car looked very clean and tip top like it just came out of the lot.
I Cleaning always here after I cleaning its look like brand new. Friendly employed great service.
One of the best washes I’ve had in the area. The higher prices are justified, they take their time with your car and it comes out spotless.
I like this place , been here 3 times and great every time. Nice people , good waiting room , The Wash Experts. Very calm and relaxing and you get a brand new car in 10-15 minutes . Its the little things The Wash Experts is wonder full.So i like it.
This is my first time here they did an awesome job and they took their time to clean my car. Im definitely going back for all my car washes also the car smelled amazing inside after the wash!!! I think Im doing the VIP package!! 2015x6
Great place to wash your expansive cars. Guys do a great job on the wash and dry, I watched them like a hawk lol. Very happy with the experience and I was out of there in 35 mins. I did come in the early morning so if your looking for a no wait wash thats the time to get here. Any later this place gets packed.
Did an amazing job cleaning my car! 100,000,00% recommended!
Please stay away from this car wash if you care about your cars finish. The machine they use left swirls all over my car. I just had the paint corrected and ceramic coated $1200 down the drain.I also reached out to them via IG and they blew me off.
Not good job-wash for 80$ .....! Low quality like everything in this area....
Great workers, if you need jobs go to them
Alot of ppl complain about this place...I dont do nothing more than the $15 wash. Its quick and simple my car dont look bad afterwards to me. I usually go early so Ive never witnessed a line etc. Cool see thru waiting area
The hand wash I have received from this establishment today has been the worst experience I’ve had yet. The car was left completely dirty and uncleaned and unwashed and probably was better looking on it way in than out
This place is amazing, wouldn’t change a thing left my car spotless and great customer service. They don’t have set hours but with this weather no one should expect them too. Will come back and DEF recommend. Thank you!!
Hello guys I really want to be honest with you about my experience it was my first time that I went to this car wash and they were Worst of the worst.Please guys save your money doesn’t mean just cause they have a 2 hour wait time there the best car wash because they’re really not. They very unprofessional And the person I was dealing with there is very rude they put a long scratch on my car and try to say it was there before please guys if you get a car wash from them inspect your car before you leave because they be leaving swirls and scratches and you wouldn’t even realize I uploaded the video to there photos on google check it out.
Consistently good car wash. Ive been to many car washes that were good the first time and then the service dwindled over time but these guys get it.
If you like a really good wash for your car this is the place. Worth the wait in line.
One of the worst if not the worst car wash in nyc hand down horrible employees
These guys do amazing job!! They even cleaned the dirt inside my speakers! Wich I though it would never be clean again! Very fast service highly recommend!!
Wash Left Swirls all over even though it looked decent. Owner is extremely rude and unprofessional. Would not recommend.
This place was great. Same price as the machine wash places but hand wash and they take the time to blow all the water out of the crevices. I’ll definitely be back.
They took over an hour for a basic in and out wash and there was a lot of dirt everywherewhen i asked if they could wipe it down they ignored me so i grabbed a towel and wiped it down myselfI would not recommend this place terrible service and very expensive not worth it
You pay at the entrance 50-60$ for full servis ... After they finish all you see its same dirty car like before .. They charge you 60$ and the manager say you have to pay for vaccume extra 5$ ??? Also the manager bring people around you like gangsters so you have to run a way ... Manager rude and frightening the client if he is not satisfied with a very arrogant and insulting , stay a way from that place or dont pay before they wash ONLY AFTER THEY WASH THE CAR !!!!Very very bad place and the manager its really rude person bad person !!! For 60$ you always can find better place to wash the car !!! The manager smile at entrance and if you say something like its not clean all he say say thanks we not broke your windows in car !!Bad Servise !!!
They used my soap the wheels semi dirty my calipers completely dirty paid for the package deal that comes with spray wax gave them a $15. Tip and got a bad job on top of that I drove 45 minutes just to get there never again will I go
Waste of money. Happened to be in the area, decided to give this place a try. Spent about half an hour re-washing my car after them. Absolutely not worth the money paid for gold car wash.
They do good work no complaints
Best car wash in Brooklyn
First off this is a hand wash car wash it is not like the other places so if are in a rush it not for you they actually take there time and take care of your car regardless if you have a old car or a 100,000 car they treat it the same and there is always one guy that inspect it before it leaves I think he is the owner love this place
You guys have no clue they clean the car so good it looks and feels like I just bought my car again brand new out the dealership. Great service very respectful 👌
Should’ve left my car dirty. It looks worse than before. How do you add so many swirls to paint? I shouldn’t have to wash my car again after going to “the wash.” Never again
The best car wash I ever went too yea the lines is a little long but they never rush your car always make sure your car is shining 💯
The place is great, my car always comes out very clean, long line but its worth it
They did a great job in and outside my car. Only thing is, I think the waxing could of been better to bring a better shine.
Heard from my friend about this place, finally had a time to take my new car to the place.Paid 47$ waited 1 hour,car was dirty in side and out !!!I wouldn’t recommend this place to any of my friend and family!!!
Very thorough, great place!
Great quality service, best hand car wash so far I have no complaints.
Very fast, but long time waiting
I went there for the “Bells and Whistles” package and I’m simply amazed at how well my car came out and how fast they washed and dried my car and mats. Would highly recommend.
Very nice service 👌, for the first time i like my car was shiny and clean how I expect, am gonna go again .
They take time a do the job right, no complaints at all....my new car wash!
These guys are doing an excellent job. The care and attention to detail is excellent. Totally worth it!!
I couldn’t be more happy with this place.So glad I found them , only car wash I trust my car with .I strongly recommend them !!!
I love them they treat my g37x nice n leave it shiny ❤️
Great wash they pay attention to every small detail even on a basic exterior wash.
Did a thorough job! Will be back...
If you guys have enough patienceThis guys make you happy for 50$
Good cleaning but missed a few spots and left water on bumpers etc. Go over the car before leaving
Took my dirty minivan in - they did a great job and let us stay in the car (my kids loved it)!
Wow...just...WOW.This place is legit!!!!From the service to the people to the quality of products they use.STOP READING THAI AND GO ALREADY!!!You’re welcome.
Waited by the cashier for about 15 minutes. Turned out, the guy saw me, he just didnt want to come in for no reason. Quality of wash is good.
This is a terrible place, they take a lot of money for a car wash after which the mud flows from the car discs, the salon is all wet, and when the car was washed, the emblem was torn off. I do not recommend this place to anyone!
A little on the pricy side with mediocre customer service. Nevertheless, my car looks and smells great after a wash with these guys.
Great Place, the wash of the car is amazing, super clean, super professionals. No line if you bought VIP package. A+++++++
Because i paid 60$ for my SUV and after wash inside the car still was dust windows ware not clean as well
Very good experience. Washers were quick and retailers are very precise and pay attention to every little detail. Dec. Recomend to people. Big plus that they are open late.
Great place for your car! Wash it here :)
Hand wash is way better than going to a regular car wash. No swirls or scratches
Good wash compared to others around, but definitely waay too long to wait and quality is right around 4 stars, so there you go.
Pretty expensive for a decent wash and always busy
The cheaper the car the worse they clean it... charge same price but more expensive cars are cleaned better... unless the owner is there , the workers slack when his not.
This establishment doesn’t respect their Customers time or hard owned money, customer service And work is deplorable. Will never come here again.
Best in business. Taking my car there 4 times a months. Quick professional affordable.
Good job 👍
My ride always comes out lookin super clean from here!!!
Nice car wash good service good job
Experts at stealing youre money the worst place possible the spanish in the front reps people over making up prices dont go here want to give them 0 stars. And they dont have wifi while your waiting almost a hour
Came here at 6:30 one of the gates was shut so I asked the employee are you guys open he told me to look at the sign outside which says they close at 7:00 so I tried to explain to him it says 7:00 he didn’t want to know anything and told me I had to leave.
Takes some time to get done but well worth the wait dont get there too early or too late both will lead you to long wait times
Great customer service, a bit of a wait drying but time well spent....jeep looked brand new
Waited 2 hours kerkalloya
Great service they really get the rims 🙌
The best car wash in Brooklyn. Really take their time to make your car showroom condition.
Way over priced, crazy long wait and NO CELL SERVICE in the palce... worst part... they DONT provide access to thier Wi-Fi for customers paying $150 waiting for an hour. Trust me... DONT GO.
I don’t recommend this place, they stole from me new perfume cost $120.
HandWash Experts in Brooklyn. Recommended for all luxury car owners.
Horrible... Stayed in line of cars for half an hour, only to find out, that I have to wait another 40-45 minutes once I drove inside the carshwash... And its overpriced too.
Best car wash!
Serve u on a gold platter with patience. Worth the wait. Worth the money. Beautiful job
Very bad service when they get very bussy they give you a poor cleaning
Came for my bike to be cleaned. They use pressure washes but do a decent job.
One of the best hand washes I could find in brooklyn. The service is good and the waiting area is pretty comfortable.
A great experience. My car looked spectacular.
Wow jamazing job.
I liked this place but some later I found out that after im you car came out my headphones were stolen so be sure that you will check your stuff before leaving that place.
After paying for the everything package they didnt vacuum the trunk area of the hatch and attempted to charge $5 dollars to do it
They charge a bit more but clean the car with detailing.
The clean is phenomenal but the wait is terrible.... was online for almost 3 hrs
Bunch of little kids working here! It’s a play ground for them to wash car not a serious establishment!
Came here 3 times in the last month started to see scratches and swirls in my paint
Awesome work, excellent detail and always professionally done. #TheBEST
The best car wash money can buy.
Probably the best car wash in Brooklyn, NY
Excellent car people. Try it youll like it
Its not worth it. Waiting almost for 2 hours just for regular wash.
FAST AND AMAZING SERVICE. YOUR CAR LOOKS LIKE ITS FRESH OUT THE BOX
Total reviews rating 3.9
199 Reviews for The Wash Experts 2023:
Review №1
2022-06-08Very disappointed. This car wash is not worth it of your time and money-$43 for dirty wheels and untouched calipers , faded plastics and harmed vinyl wrap due to too strong chemical use during washing process . There was dirty untouched spots all over the car. Stay away. Evidence shown on the pictures attached belowEdit after owner respond: photos was made 30 min after you clean the car . You have a good point, car looks filthy right? !!!!! This is exactly how the car looks 30 min after your service. Shame . My car is 2 years old and it’s entirely ceramic coated with gold package and my plastics were in a great condition before your service. I am really dissatisfied and disappointed.
Review №2
2022-04-19This is by far the best car wash experience I have had throughout the nyc boroughs. The attention to detail was way above average. I got the bells and whistles package which was $54 for an suv and well worth it. They got out a ton of dog hair and caked on mud, and even buffed out a hit and run sideswipe that happened to me a few weeks ago.
Review №3
2022-06-26The one star reviews are correct. Avoid this place. They broke my windshield and then denied it so I have to sue them in small claims court. I watched them check the video and the windshield was completely intact. The first pictures are their own surveillance showing the intact windshield when I came in, the next picture is how I found my car when they said they were finished.
Review №4
2022-01-29The wait is long so make sure you come with plenty of time to spare. I had not wash my car this winter until that day and wanted to try this place for a while now. Im glad I did my car looked great I could see the color of my wheels again lol. Fair warning this isnt the run of the mill car wash that spins out tons of cars a day, there is a certain quality they produce here that requires time spent. So if you want quick wash better off going somewhere else if you want quality this spot will meet your expectation. Only wish they had a second location.
Review №5
2022-01-23Came for a wash at 730 and got turned away. Was excited to bring my new BMW here after hearing good things but after driving 45 minutes out of my way just to be turned away I’ll be taking my business elsewhere for good. On top of that they chose to take cars that came after me which makes no sense to me. The management should do better, clearly he doesn’t even stay for close.Update: owner responded by finding me on social media and trying to attack me. FYI I have been to restaurants that seat 30 mins prior to close with no issue, you also didn’t address why cars were being let in after me. Seems like someone is upset about they cannot run a business correctly.
Review №6
2022-07-20First time here, amazing staff, amazing service. My car was cleaned better than any other car wash I’ve ever been too. They pay attention to the little details and they take their time to make sure it’s done right as oppose to in and out in 2 minutes like most places. You get what you pay for here, I’ll definitely be going here from now on. Worth the money.
Review №7
2021-11-21Pretty decent wash. They miss a good amount of spots but it is what it is. They are pretty busy and you will be pushed out. But overall price is good if you need something quick
Review №8
2022-07-21This place got to be the best car wash I been to. They take their time cleaning the inside and the outside. I feel like my car is brand new again. They are very efficient. Also when I came here to write the review I saw they had bad reviews, which is normal you can make everyone happy. But the owners responses are hilarious. I love that guy. I been reading his replies for like an hour now. Hahahaha
Review №9
2022-03-07One of the guys saw my window was still dirty took his time with a blade scraping off the dirt and it all came out I was very impressed with that. I tipped 10 to him just because he saw it and he could of turned a blind eye, but he didn’t and I noticed that and was very impressed. You guys will always have my business.
Review №10
2022-03-17They are great! They really took time with my car, and I only got a regular wash. It was appreciated. Im a repeat customer, will continue to be one.